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  • 2017 APR Report For 31 March 2017: Row Labels Sum of EMI Amount Count of Customer Name

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    The document contains reports for March 2017 including an APR report, daily dashboard report, and RM sales count. The APR report provides talk time percentages and call connection rates for RMs, cold calling agents, customer service, and BFDL service. The daily dashboard report lists the total active customer count, new customer amount, EMI received, and reference details for March. The RM sales count details the sum of EMI amount and number of customers for each RM and BFDL for March.

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    The document contains reports for March 2017 including an APR report, daily dashboard report, and RM sales count. The APR report provides talk time percentages and call connection rates for RMs, cold calling agents, customer service, and BFDL service. The daily dashboard report lists the total active customer count, new customer amount, EMI received, and reference details for March. The RM sales count details the sum of EMI amount and number of customers for each RM and BFDL for March.

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    16 views2 pages

    2017 APR Report For 31 March 2017: Row Labels Sum of EMI Amount Count of Customer Name

    Uploaded by

    sagathia
    The document contains reports for March 2017 including an APR report, daily dashboard report, and RM sales count. The APR report provides talk time percentages and call connection rates for RMs, cold calling agents, customer service, and BFDL service. The daily dashboard report lists the total active customer count, new customer amount, EMI received, and reference details for March. The RM sales count details the sum of EMI amount and number of customers for each RM and BFDL for March.

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    © All Rights Reserved
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    Dear Team,

    Please find the attachment of (APR / Daily Dashboard / RM sales) Report for March
    2017

    APR Report for 31st March 2017

    RM talk percentage :- 7.68 % ( 01:50:39)


    Cold calling agent talk percentage :- 14.04 % ( 03:22:11)
    Customer service talk Percentage :- 5.44% (01:18:17)
    BFDL Service talk Percentage:- 3.37 % ( 00:48:30)
    Connected calls RM :- 47.61 % (97)
    Connected calls cold calling Agent:- 85.06 % (4767)
    Connected Calls Customer service:- 65.38% (27)
    Connected Calls BFDL service:- 3.85% (3)
    RM sales count: - 1, cold calling agent sales count :- 5, BFDL Sales Count: 0

    Daily Dashboard Report March 2017

    Total Active customer count for March 2017 (216)


    Total New customer Amount is 3,87,000
    Total EMI Received is 7,46,000
    Total count of Reference added is 397, Total references converted for Current month 134
    Total Reference Converted is 39.36%

    RM wise sales count for March 2017:-

    Sum of EMI Count of Customer


    Row Labels Amount Name
    Aakash Mishra 93000 36
    Archana Shridhar
    Bhosale 40000 17
    Jyostna 9000 7
    Mukesh Tiwari 50000 23
    Nadir Qureshi 2000 1
    Neha Sawant 2000 1
    Sandesh Mahadik 2000 2
    Sudipto Ghosh 48000 32
    Anil Verma 1000 1
    BFDL 140000 96
    Grand Total 387000 216

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