SYLLABUS

SYLLABUS





MBA
MBA
(Regular2YearsProgram)
(Regular 2 Years Semester System Program)

BijuPatnaikUniversityofTechnology,Orissa
Rourkela

Biju Patnaik University of Technology, Orissa

Rourkela
 COURSESTRUCTUREMBA(SEMESTERSYSTEM)
CodeNo. Subject Credit Hours FullMark
Semester:1
MBA101 BusinessStructureandProcess 4 40 100
MBA102 OrganizationalBehaviour 4 40 100
MBA103 ManagerialEconomics 4 40 100
MBA104 QuantitativeTechniques 4 40 100
MBA105 ITforManagers 3 30 100
MBA106 BasicFinancialAccounting 4 40 100
MBA107 MarketingManagement 4 40 100
MBA108 CommunicativeEnglish 3 30 100
MBA109 CommunicativeEnglish(Lab.) 3 30 50
MBA110 ITLab 2 20 50
35 350 900
Semester:2
MBA201 ResearchMethodology 4 40 100
MBA202 FinancialManagement 4 40 100
MBA203 HumanResourceManagement 4 40 100
MBA204 ProductionandOperationManagement 4 40 100
MBA205 CostandManagementAccounting 4 40 100
MBA206 MIS&ERP 4 40 100
MBA207 BusinessEnvironment&SustainableDevt. 4 40 100
MBA208 BusinessCommunication 3 30 100
MBA209 BusinessCommunication(Lab) 2 20 50
33 330 850
Semester:3
MBA301 Banking&InsuranceManagement 4 40 100
MBA302 BusinessCorporateLaw 4 40 100
MBA303 Entrepreneurship&ManagementofSME 4 40 100
MBA304 ElectiveI 4 40 100
MBA305 ElectiveII 4 40 100
MBA306 ElectiveIII 4 40 100
MBA307 ElectiveIV 4 40 100
MBA308 SummerProject 3 100
31 280 800
Semester:4
MBA401 BusinessEthics&CorporateGovernance 4 40 100
MBA402 InternationalBusiness 4 40 100
MBA403 StrategicManagement 4 40 100
MBA404 ElectiveV 4 40 100
MBA405 ElectiveVI 4 40 100
MBA406 ElectiveVII 4 40 100
MBA407 ArticleReviewandComprehensiveViva 3 100
28 240 700
TOTAL 127 1200 3250 8
 ELECTIVES
rd
3 Semester ElectiveI(Chooseonepaperfromthefollowing)
MBA304A ConsumerBehaviour
MBA304B SecurityAnalysis&PortfolioManagement
MBA304C HumanResourcePlanningandAudit
MBA304D SoftwareManagement
MBA304E TechnologyManagement
3rdSemester ElectiveII(Chooseonepaperfromthefollowing)
MBA305A Sales&DistributionManagement
MBA305B FinancialServices
MBA305C CompensationManagement
MBA305D EBusiness
MBA305E TotalQualityManagement
3rdSemester ElectiveIII(Chooseonepaperfromthefollowing)
MBA306A Product&BrandManagement
MBA306B ProjectManagement
MBA306C PerformanceManagement
MBA306D NetworkingManagement
MBA306E ProjectOperationsandManagement
3rdSemester ElectiveIV(Chooseonepaperfromthefollowing)
MBA307A ServicesMarketing
MBA307B TaxationManagement
MBA307C HumanResourceDevelopment
MBA307D ComputerAidedManagement
MBA307E InnovationandR&DManagement
4thSemester ElectiveV(Chooseonepaperfromthefollowing)
MBA405A IntegratedMarketingCommunication
MBA405B DerivativesandRiskManagement
MBA405C EmploymentLegislations
MBA405D SystemAnalysis&Design
MBA405E MaterialsManagement
4thSemester ElectiveVI(Chooseonepaperfromthefollowing)
MBA406A RetailManagement
MBA406B StrategicFinancialManagement
MBA406C ManagementofChangeandDevelopment
MBA406D DataBaseManagement
MBA406E SupplyChainManagement
4ThSemester ElectiveVII (Chooseonepaperfromthefollowing)
MBA407A RuralandAgriculturalMarketing
MBA407B InternationalFinancialManagement
MBA407C IndustrialRelations
MBA407D InformationSecurityAndCyberLaw
MBA407E ServiceOperationsManagement 9
Areaspecialization:
GroupApapers(MBA304A,305A,306A,307A,405A,406Aand407A)arefromMarketing
Area;
Group B papers (MBA304B, 305B, 306B, 307B, 405B, 406B and 407B) are from Finance
Area;
GroupCpapers(MBA304C,305C,306C,307C,405C,406Cand407C)arefromHRMArea;
GroupDpapers(MBA304D,305D,306D,307D,405D,406Dand407D)arefromSystems
Area.
GroupEPapers(MBA304E,305E,306E,307E,405E,406Eand407E)arefromProduction
Area

ChoiceofElectives:

The elective papers will be offered in the functional areas of Management

such as Marketing, Finance, Human Resources and Systems. Students have
options to choose four papers as Electives I,II,III,IV from the Elective papers
offered in the 3rd Semester and three papers as Electives V, VI, VII from the
list of subjects offered in 4 t h Semester. A student shall be considered to have
specializationinaparticularareaprovidedhe/shecoversatleastfourpapers
ofthatparticularareainthe3 r d and4 t h semesterstakentogether.

The institutions concerned shall be free to offer the exact subjects subject to
administrativeexigencysuchasavailabilityoffaculty,minimumof15students
optingforanelectivepaper.

The degree will be awarded after successful completion of all the semester
papers.

The teaching methodology in core and elective papers should emphasize on

casestudyapproachwhereverappropriatewithcasesbeingofrecentorigin.

******









10
 st
1 YearMBA
st
1 Semester
MBA101 BusinessStructureandProcess
MBA102 OrganizationalBehaviour
MBA103 ManagerialEconomics
MBA104 QuantitativeTechniques
MBA105 ITforManagers
MBA106 BasicFinancialAccounting
MBA107 MarketingManagement
MBA108 CommunicativeEnglish
MBA109 CommunicativeEnglish(Lab.)
MBA110 ITLab

11
 MBA101:BUSINESSSTRUCTURE&PROCESS

MODULE1:ManagementandNatureofOrganization

Introduction:Definitionofmanagement,nature,purposeandfunctions,levelandtypesof
managers,ManagerialRoles,EssentialManagerialSkills,Keypersonalcharacteristicsfor
Managerialsuccess.Evolutionandvariousschoolstomanagementthoughts.
Nature of Organisation Proprietorship, Partnership, Cooperatives and Statutory
Corporations, CompaniesConcepts of holding and subsidiary companies, Comparison and
Choice of structures, Features of International Organisations and Multi national
Companies.

MODULE2:PlanningandDecisionMaking
Meaning and nature of planning, types of plans, steps in planning process; Objectives:
meaning, setting and managing objectives MBO method: concept and process of
managing by objectives; Strategies: definition, levels of strategies, its importance in an
Organization; Policies: meaning, formulation of policies; Programs: meaning, nature;
Planningpremises:concept,developingeffectiveplanningpremises;Decisionmaking,steps
in decision making, approaches to decision making, types of decisions and various
techniques used for decision making, Nature and process of controlling, Techniques of
controlling.

MODULE3:Organizing:
Organizing as Managerial Function organization structure, formal and informal
organization.Traditional Organization Structures Functional, Divisional and Matrix
Structure. Directions in organizational Structures Team structure, network structure,
boundary less structure. Organizing Trends and Practices Chain of command, unity of
command,spanofcontrol,delegationandempowerment,decentralizationanduseofstaff,
organizationaldesignandorganizationalconfiguration.

Leading as a function of management, Leadership and vision, Leadership traits, classic

Leadershipstyles,LeadersbehaviourLikertsfoursystems,ManagerialGrid.Overlapping
roleofleaderandmanagers.

Caseanalysiscompulsory

MBA102:ORGANIZATIONALBEHAVIOUR

MODULEI: Organizationalbehavior:
Introduction, definition, goals, elements, scope and historical development of
OrganizationalBehaviour,fundamentalconcepts,contributingdisciplinestoOB,Modelsof
OB, social systems and organizational culture, international dimensions of organizational
behaviour,limitationsofOrganizationalbehaviour,thefutureofOB.
12
MODULEII:
Individualbehaviours:Introduction,foundationofindividualbehavior:
Personality: definition, determinants, personality traits, types, from concepts to skills,
theories,instrumentstomeasurepersonality,personalityattributesinfluencingOB
Perception:meaning,factorsinfluencingperception,theories,perceptualerrors
Emotions: meaning, types of emotions, determinants, emotional labour, emotional
intelligence.
Attitudes:definition,sourcesofattitudes,typesofattitudes,cognitivedissonancetheory,
fromconceptstoskills,changingattitudes,workrelatedattitudes.
Values: definition, importance of values, sources of our value systems, types of values,
loyaltyandethicalbehavior.
Learning:definitiontheoriesoflearningsomespecificorganizationalapplications.

MODULEIII
Behaviourintheorganization:Introduction,Issuesbetweenorganizationsandindividuals.
Interpersonal behaviour: Conflict in Organizations: nature of conflict, levels of conflict,
conflictmanagementstyles.
Groupdynamics:typesofgroups,meetings,teamwork,stagesofgroupformation.
Employeestress:forms,causes,implications,approachestostressmanagement.
Leadership:Concept,Approaches,LeadingVsManaging,Leadershiptheories.

MBA103:MANAGERIALECONOMICS
ModuleI:Introduction&DemandandProductionAnalysis:
Introduction to Managerial Economics, Use of Economic models in Decision making,
Specifications of the model, Demand Analysis for decision making, Demand Schedule and
demand function, Elasticity of Demand, Demand forecasting, Production Analysis,
production Function, One Variable input Production function and two variable Input
productionfunction.

ModuleII:Cost&PricingAnalysis
Various Cost concepts, Cost Functions Short run Cost Functions and its Empirical
Estimation,LongrunCostFunction,Economiesofscaleandeconomiesofscope.Priceand
Output decision under perfect Competition, Monopoly, Monopolistic Competition and
Oligopoly. Descriptive pricing approaches: full cost pricing, product pricing. Pricing
strategies:priceskimming,penetrationpricingandlossleaderpricing.

Module:III:MacroEconomicAnalysisofManagerialDecisions
Meaning and Nature of Macro Economics; Circular Flow of income, the concept of GDP,
GNP,ConceptsofConsumptions,SavingsandInvestment.BusinessCycles:Consequences
andMeasurestosolvetheProblemsofBusinessCycles,Inflation. 13
CASEANALYSISCOMPULSORY
 MBA104:QUANTITATIVETECHNIQUES
ModuleI
Introduction to Linear Programming Problems, Formulation of Linear Programming
Problems, General statement and assumptions underlying Linear Programming, Graphical
methodfor solution of LPP.Simplexmethodforsolution ofLPP,Solutionofmaximization
and minimization problems, BigM method, Two phase method, Unbounded and
degeneratesolution of LPP,DualityinLinearprogramming.Introductiontotransportation
problems, NorthWest corner rule, Least cost method, Vogels approximation method for
obtaining initial feasible solutions, Stepping stone and MODI method to get optimal
solution,Transhipmentproblem.
ModuleII
Introduction to Assignment problems, Hungarian method to solve assignment problems,
Unbalanced assignment problems, Constrained assignment problems. Introduction to
sequencing problem, Solution to sequencing problems, Gantt chart, Johnsons rule.
Introductiontoreplacementtheory,Replacementpolicyforequipmentswhichdeteriorates
graduallyandfailsuddenly.Introductiontogametheory,Gamemodels,Twopersonszero
sum games and their solution, solution of 2Xn and mX2 games by graphical approach,
SolutionofmXngames.
ModuleIII
Introduction to decision theory, One stage decision making problem, multi stage decision
makingproblem,utilitytheory.IntroductiontoMarkovprocess,Markovanalysis:inputand
output. Introduction to forecasting problems, Time series models for forecasting.
Introduction to simulation, Process of simulation, Monte Carlo simulation, Simulation of
inventorysystem,simulationofqueuingsystem.
CASEANALYSISCOMPULSORY

MBA105:ITFORMANAGERS
Module1
Basic Computer Concepts Different generations of computer hardware; Modern
taxonomyofcomputers;Hardwareandsoftware;Programminglanguages,Problemsolving
and algorithms; Basic computer applications; General idea of information and
communication technologies. Input and Output devices; Memory (or storage) devices,
Secondary storage direct access devices, serial access devices. Central Processing Unit..
Central Processing Unit, Decoders; Registers; Machine Instructions; Stored program
concept;Programexecution:FetchDecodeExecutecycle.
Computer Software introduction to Software; broad classification of software; system
software and application software; utilities. Systems software Operating systems: Basic
ideaofanOS,functionsofOS.Introductiontodifferenttypesofoperatingsystems,Utilities,
Application packages, User written programs. The concept of programming language;
pseudo code and flowcharts; structure of programs; program development guidelines;
fourth generation languages; object code and executable codes; compilers, translators,
assemblers;editingtools.
14
Module2
Computer networks and Internet Basic concepts of computer networks; types of
network: local area networks and wide area networks; switches hubs, routers, idea of
distributedsystems;theInternet:WorldWideWeb,searchengine,email,homepage.

Module3
Micro soft Office : Microsoft Word The different functionalities in the Microsoft Word
software; Creating, Editing, Saving and printing a file; Use of the different tools; Handling
tablesinMSWord.Mailmerge.MicrosoftExcelCreating,editing,usingthedifferenttools
available in MS Excel. Performing mathematical calculations using MS Excel including
various types of statistical measures. Reference Operators, Functions, Typing a Function.
Creatingacolumnchart;ChangingthesizeandpositionofachartsavingafileinMicrosoft
Excel; Closing a Microsoft Excel worksheet. Microsoft PowerPoint The different
functionalitiesofMicrosoftPowerPoint.Creatingandinsertinganewslide;Creatingatitle
slide; Applying a design template; Creating a hierarchy, Using a twocolumn text; Slide
Sorterview;Runningtheslideshow;Printingtheslides.MSProjectGettingstartedwitha
project; Developing a timeline; Displaying and Printing the schedule; Assigning resources
andcoststothetasksandresolvingresourceallocationproblems;FinalizingandPublishing
theProjectPlan;ManagingandTrackingtheProject;workingwithmultipleprojects,using
MSProjectinworkgroups,DatabaseManagementSystem(AnOverview).

MBA110:ITLab
1.introductiontooperatingsystem.
What is OS, common terminology, components of OS, booting process, concept of file,
managingfilesanddirectories,explorer,copying,renaming,movinganddeletingfile.

2.WindowsXP
Introduction,components,desktop,icon,typesofwindowshelpandsupport,explorerfiles
andfolders,copying,renaming,movinganddeletingfilecopyingmultiplefiles,searchinga
fileorfolder,recyclebin,thecontrolpanel,change,add,removingwindowscomponents,
changingdateandtime,display,screensaver,wallpaper,fonts,mouse,button.
1. MsOfficeXp

What is Ms Office, new office at a glance, edition, new features, user

interface,theofficebutton,ribbon,contextualtabs,minitoolbar,supertool
tips,quickaccesstoolbar,zoom,slider,smartart,fileformat,userassistance
system,themesandquickstyle.
2. Introductiontowordbasics

Introductiontoword,creatingdocuments,partofwordwindow,formatting
featuresmenus,commands,toolbarsandicons,enteringtext,textbox,font,
size,linespacing,Italysizing,numbering,bullets,spellings,pagesetup,print
preview, printing, saving and retrieving, finding and replacing. Column and
15
 rows, text box, borders and shading, insert pictures, formatting. Creating
documentbasedontemplates,mailmerge.Insertingheadersandfooters.
3. Introducingexcel

What is spread sheet, navigating, creating and editing simple work sheet.
Selecting cells, entering and editing text numbers, formulas and date,
alignments, menus and command toolbars. Page setup , inserting headers
and footers, renaming a worksheets, copying text between work sheets,
deleting and editing cell contents, creating charts, saving and printing
worksheets.
4. Introducingpowerpoint

Navigatingpowerpoint,creatingandsavingpresentation,creating,deliting,
copying and numbering slides, saving and closing power point, slide
animation,slidetransition,runningpresentation,workingindifferentviews.

MBA106:BASICFINANCIALACCOUNTING

MODULEI:ACCOUNTING
Importance & scope of accounting, Accounting concepts & conventions, Accounting
standards,IFRS,Accountingequations,Usersofaccountingstatements.
Preparation of Books of Original Records: Journals, Subsidiary books, Ledgers & Trial
balance.
Preparation of Final Accounts / Statements: Basic adjustments, Depreciation Fixed Asset
Accounting,Preparationoffinancialstatements.


MODULEII:CORPORATEACCOUNTING
AccountingofJointStockCompanies:AccountingforIssueandforfeitureofShares,Issueof
Debentures, Issue of Bonus Share, Financial Statements of Companies: Income Statement
andBalanceSheet.

ProvisionsoftheCompaniesAct:AffectingpreparationofFinancialStatements,Creative
Accounting,AnnualReport,PresentationandanalysisofAuditreportsanddirectorsreport.
(StudentsshouldbeexposedtoreadingofAnnualReportsofCompaniesbothdetailedand
summarizedversion).

MODULEIII:FINANCIALPERFORMANCEMEASUREMENT
CashFlowStatement:Preparation&Analysis.

Analysis of Financial Performance of a firm ; Use of Different Tools, Ratio Analysis

DifferentTypesofRatios.
16
CASEANALYSISCOMPULSORYFOREACHMODULE.
 MBA107:MARKETINGMANAGEMENT
Module1
Concepts of Marketing and market, Marketing Mix, Product, Price, Promotion, Place,
Product: Product concept, Product classification, New Product Development, Product life
cycle,Productmixdecision,Branding,Packaging,Labellingdecisions,Serviceasaproduct,
Price:objectiveofpricing,Pricingpolicies,Pricingmethods.
Price:Objectiveofpricing,Pricingpolicies,Pricingmethods.
Promotion: Advertising, Sales promotion, Personal selling, Public relation, Publcity and
propaganda.
Place: Marketing channels, vertical and horizontal integration, Channel conflict
management,DistributionsystemandLogisticManagement.

ModuleII
Marketing environment, Marketing planning and control, Segmenting (Demographic and
Psychographic)targeting,Positioning(STP),Marketingresearchandforecasting,Marketing
InformationSystemvalueproposition.

ModuleIII
Role of consumers, Consumer Decision making process, Factors influencing consumer
decision making, Special topics in Marketing: Green marketing, Relationship Marketing,
societal Marketing, Guerrilla Marketing, Online Marketing, Mega marketing, Database
marketing.
CASEANALYSISCOMPULSORY

MBA108:COMMUNICATIVEENGLISH

ModuleI BasicsofCommunication
1.1 Communicationelementsandprocess
1.2 NeedofCommunicationSkillsforManagers
1.3 Channels,formsanddimensionsofcommunication
1.3 Verbalandnonverbalcommunication
1.4 Barrierstocommunicationandhowtoovercomethebarriers
1.5 Principlesofeffectivecommunication

ModuleII LanguageandCommunication
2.1 LanguageasatoolofCommunication
2.2 TheimportanceofcommunicationthroughEnglishatthepresenttime
2.3 TheSoundsofEnglish
2.4 StressandIntonation
2.5 The importance of the four skills (listening, speaking, reading and writing) and
strategiesfordevelopingtheskills.
Listening:barriers,strategiesforimprovinglisteningskills
Speaking : the characteristics of effective speech : voice quality, rate of speaking,
cleararticulation,eyecontact,useofexpressions,andgesturesandposture.
17
 Reading : developing reading skills and strategies, skimming and scanning ;
predicting,guessing,inferring;readingcritically,takingnotes.
Writing:thecharacteristicsofeffectivewriting,clearorganizationandstructuring
ofideas,clarityoflanguage,stylisticvariation.
2.6 BiasfreeEnglish
2.7 Formalandinformallanguageuse

ModuleIII: ReviewofEnglishGrammar
3.1 Englishverbs
3.2 Tenseandtime
3.3 Aspect
3.4 Voice
3.5 Negation
3.6 Interrogation;reportedandtagquestions
3.7 Complexnounphrases
3.8 Concord
3.9 Phrasalverbs
3.10 Parallelstructure
3.11 Pronouns
3.12 Modifiers
RecommendedBook:
1. AnIntroductiontoProfessionalEnglishandSoftSkillDasetal,BPUTTextBook,Cambridge
UniversityPress
2. 1.BetterEnglishPronuncitation,J.DOConnor(Cambridge)
3. 2.AUniversityGrammarofEnglishbyQuirketal(Pearson)
4. 3..FoundationsofBusinessCommunicationbyDonaJ.Young,TataMcGrawHill
5. 4.BusinessCommunicationbyMKSehgalandVandanaKhetrapal,ExcelBooks
6. 5BusinessCommunication,.RKMadhukar,Vikas

MBA109:COMMUNICATIVEENGLISHSKILLSLAB

Lab sessions will be used to provide practice activities based on the content of all three
modulesoftheory.
Module1
Understanding the need of Communication Skills for Managers and the importance of
effective communication through different social/workrelated situations and roleplay
activities, Recognizing the barriers through case studies related to organizational
communication Role plays to understand nonverbal communication and activities to
identifyeffectiveuseofbodylanguage,paralanguageandspatialcommunication.

Module2
PhonemictranscriptionusingIPAsymbols.
i. transcriptionofwordsandshortsentencesinnormalEnglishorthography(writing)
intotheirIPAequivalents; 18
ii. transcriptionofwordspresentedorally;
iii. conversionofwordspresentedthroughIPAsymbolsintonormalorthography
iv. syllabledivisionandstressmarking(inwordspresentedinIPAform)
Listeningexercises
i. listening with a focus on pronunciation (eartraining) : segmental sounds, stress,
weakforms,intonation
ii listening for meaning (oral comprehension) : listening to talks, lectures,
conversations,discussions,jokes,riddlesetc.
Speakingexercises
i pronunciationpractice(foraccentneutralization),particularlyofproblemsounds,in
isolatedwordsaswellassentences
ii practicingwordstress,rhythminsentences,weakforms,intonation
iii readingaloudofdialogues,poems,excerptsfromplays,speechesetc.forpracticein
pronunciation
iv speakingbrieflyontopicsofinterest;takingpartindebatesandgroupdiscussions

Readingexercises
Readingandcomprehensionofthetextssupportedbysuitableexercises
UseofDictionary
Note making after reading a text, showing the main idea and supporting ideas and the
relationshipsbetweenthem
Writingexercises
Practiceinwritingparagraphs,shortessaysandsummaries

Module3
Developingcorrectnessinspeechaswellaswriting
Practiceexercisesonthecommongrammaticalerrors,
Remedial measures to focus on correct use of English verbs, Tense , Aspect, Voice,
Negation,Interrogation,Concord,Phrasalverbs,Parallelstructure,PronounsandModifiers

LabTests:
1stLabtest15marks.(Listening,Speaking)
2ndLabtest15marks.(ReadingandWriting)
3rdLabtest20marks(VerbalandNonverbalcommunicationability).Thefaculty.concerned
shall assign caselets related to commnication in the business world to the students who
shall make analysis of the same and present in the classroom. This may be given as an
individualorgroupassignment.

19


st
1 YearMBA
2ndSemester
MBA201 ResearchMethodology
MBA202 FinancialManagement
MBA203 HumanResourceManagement
MBA204 ProductionandOperationManagement
MBA205 CostandManagementAccounting
MBA206 MIS&ERP
MBA207 BusinessEnvironment&SustainableDevt.
MBA208 BusinessCommunication
MBA209 BusinessCommunication(Lab)

20
 MBA-201: REASEARCH METHODOLOGY

ModuleI:
Nature and Scope of Business Research, Identification of Research problem, Research
objective, Type of Business Research, Research Process, Research Designs : Exploratory,
Descriptive, Experimental and Observational. Planning and formulation of Research
Projects, Preparation of questionnaire and schedules, Measurement problem and scaling
techniques. Collection of data : Primary and Secondary data. Purpose of research
application, Type of research reports, Structure of Research report, Report writing and
Presentation.

ModuleII:
Sampling : Probabilistic and Nonprobabilistic sampling. Methods of drawing samples :
Lottery methods and using random number table, Sampling Vrs complete enumeration,
SamplingandNonsamplingerrors,Conceptofdifferentsamplingmethods:Simplerandom
Sampling,Stratifiedrandomsampling,Clustersampling,Multistagesampling.

ModuleIII:
Data analysis : Editing, Coding, transformation of data, Basic data analysis, Setting of
hypothesis,hypothesistesting,ClusterandFactoranalysis(Conceptonly).Hypothesis:Null
hypothesis and alternative hypothesis, Testing of hypothesis, Type I and Type II errors,
SamplingdistributionandStandarderrors,TestofSignificance:Smallsampletests:tandF
tests,Largesampletest:Ztest,ChiSquaretests:Goodnessoffitandtestofassociation.
Nonparametrictests:Signtest,Wilcoxonsignedranktest,Runtest,ManWhitneyUtest,
Randomnesstest;AnalysisofVariance:OnewayandtwowayClassifications

CASEANALYSISCOMPULSORY

MBA202:FINANCIALMANAGEMENT

MODULEI
Financial Management : Introduction to finance Fundamental principles objectives of
financial management profit maximization and wealth maximization. Functions of
FinancialManagement.
Time value of money : Compounding and Discounting Risk and Return Risk & Return,
MeasurementofRisk.
SourcesofFinance:(GDR/ADR,European)

MODULEII
Investmentdecisions:CapitalBudgetingInvestmentevaluationtechniques;Estimationof
cash flow for new project, replacement projects, Risks in capital budgeting, Sensitivity
Analysis,DecisionTreeAnalysis.
CostofCapital:Factorsaffectingcostofcapital,RetainedEarnings,WACC. 21
Capital structure decisions: Theories of Capital Structure, Designing Capital Structure,
Leverages: Determination of operating leverage, financial leverage and total leverage,
LeverageandFinancialDistress
Dividend policy: Relevance and Irrelevance Theories of Dividend, Factors affecting the
dividendpolicy,AlternativeFormsofDividend.

MODULEIII
WorkingCapitalManagement:Factorsinfluencingworkingcapitalrequirements,Current
asset policy and current asset finance policy. Determination of operating cycle and cash
cycle.Estimationofworkingcapitalrequirementsofafirm.(Cash,Inventory&Receivables
Management).

CASEANALYSISCOMPULSORY

MBA202:HUMANRESOURCEMANAGEMENT

ModuleI
Concept, Nature, scope and objectives of Human Resource Management, HRM : The
challenges Environmental, Organizational and Individual, Human Resource Planning, Job
analysis, recruitment sources, concept and objectives, Selection: Concept, Procedure and
costbenefitanalysisofselection,Induction,careerplanning,BasesofPromotion,Transfer,
Separations, Outplacement and Outsourcing HR. Emerging trends of HRM in globalized
economyandcrossculturalenvironment.

ModuleII
Training & DevelopmentConcept, Training needs assessment, Types of training
programmes:onthejobandoffthejob,ROIoftraining,metricsforevaluationoftraining
programme, Performance Appraisal Objectives, Uses and Methods Traditional and
Modern methods (Assessment and Development Centres, 3600 Appraisals), Problems of
Performance Appraisal, Legal issues in Performance Appraisal. Classification of Employees
and Conceptual differences in Compensation Systems. Concept of Wages & Salary,
ComponentsofWages,MethodofWageDetermination,MethodsofWagePayment,Wage
Differentials,JobEvaluation.
ModuleIII
IndustrialRelations:ConceptandApproachestoIndustrialRelations,Unitary,Plurasticand
Radical Approach, Industrial Relations System, Overview of International HRM: Selection,
Compensation,Training&Development,PatriationandRepatriation.

MBA204:PRODUCTIONANDOPERATIONSMANAGEMENT

ModuleI OverviewofProduction&OperationsManagement,WorkStudy
Introduction , Responsibilities of Production Manager, Strategic Decisions in Operations,
ManufacturingVs.ServiceOperation,TypesofProductionprocesses(Project/Job,Batch, 22
Mass/Line , Continuous ), Concept of FMS(Flexible Manufacturing System), Vertical
integration, Productivity & Factors affecting productivity, Role of Production, Planning &
Control(PPC),NewProductDevelopment&ProcessDesign,LearningCurve,Introductionof
Work Study, Method study Procedure, Principles of Motion Economy, Stop Watch Time
StudyProcedure,ImportanceofRating&AllowancesinTimeStudy,PredeterminedTime
Standard(MTM).

ModuleII AggregatePlanning,CapacityPlanningandProjectManagement,
Scheduling,MaintenanceManagement
Aggregate Planning: Relevant cost; Evaluation of strategic alternatives (Level, Chase and
Mixed), Types of capacity, Economics and Diseconomies of scale, Developing capacity
alternatives.ProjectManagement:Basicconcept,NetworkprinciplesCPM,PERT,Crashing,
Sequencing,2 and 3 Machine cases: Johnsons Rule, Job shop Scheduling: Priority
dispatching Rules, Importance of Maintenance, Breakdown, Preventive, Predictive and
TPM(TotalProductiveMaintenance),BasicconceptofReliability.

ModuleIII FacilityLocationandLayout,InventoryControl,QualityControl
Importance & Factors affecting the Plant Location, Single and Multi facility location
Techniques(CentroidandMinimaxmethod),PlantLayout&itsclassification,Relationship
Diagram & Block Diagramming, Assembly Line of Balancing, Inventory Control: Relevant
Costs, P & Q Systems of Inventory, Basic EOQ Model, and Model with Quantity discount,
EconomicBatchQuantity.SafetyStock,ReorderPoint,ABCAnalysis,MaterialRequirement
Planning,ConceptofQualityManagement,QualityofDesign,StatisticalQualityControl,X
Bar, R and P Charts. Acceptance sampling, Elementary concept on TQM (Total Quality
Management),JIT(JustInTime)

Case Study: Relevant cases have to be discussed in following areas: Aggregate Planning
Strategies, CRAFT (Computerized Relative Allocation of Facilities Technique), ROC (Rank
OrderClusteringMethod),MaterialRequirementPlanning.
Aggregateplanningstrategies
LayoutTechniques(CRAFT,ROC)
MaterialRequirementPlanning

MBA205:COSTANDMANAGEMENTACCOUNTING

ModuleI:IntroductiontoCostAccounting
Introduction,Terminology(Cost,costing,costunit,costcentre,profitcentre,costobject),
ObjectivesofCostAccounting,CostAccountingVsFinancialAccounting,NecessityforCost
Accounting, Methods of costing & types of costing, Classification of costs (by nature, by
activities,bybehaviour,bytime,inrelationtomanagerialdecisionmaking),Preparationof
cost sheet, Job costing , Contract Costing, Process Costing (Valuation of workinprogress
excluded)

23

ModuleII:ManagementAccounting
Definition, Scope and functions of Management Accounting and difference between
Management Accounting and Financial Accounting, Breakeven and Costvolumeprofit
analysis, Marginal costing and practical application (In situations like key factor analysis,
optimizing product mix, make or buy decision, discontinuance and diversification of
products,acceptorrejectspecialoffer,closedownofoperations).

ModuleIII:BudgetaryControl&StandardCosting
Budgeting process, Preparation of Sales or Revenue budget & other budgets, Flexible
budgeting,MasterBudget,EfficiencyRatio,ActivityRatio,CapacityRatio,StandardCosting
Objectives, Variance analysis Interpretation of variances, Decisions under risk and
uncertainty.

CASEANALYSISCOMPULSORY

MBA206:MIS&ERP
Module1:RoleofMISinOrganizations
OrganizationandInformationSystems,ChangingEnvironmentanditsimpactonBusiness
The ITES and its influence The Organization: Structure, Managers and activities Data,
informationanditsattributesThelevelofpeopleandtheirinformationneedsTypesof
DecisionsandinformationInformationSystem,categorizationofinformationonthebasis
ofnatureandcharacteristics.

Module2:SystemAnalysisandDevelopmentMethodologies
NeedforSystemAnalysisStagesinSystemAnalysisStructuredSADandtoolslikeDFD,
Context Diagram Decision Table and Structured Diagram. System Development Models:
WaterFlow,Prototype,Spiral,RADRolesandresponsibilitiesofSystemAnalyst,Database
AdministratorandDatabaseDesigner.SystemDevelopmentLifeCycle:SequentialProcess
of software development; Computer Aided Software Engineering (CASE); Tools and the
modularapproachtosoftwaredevelopment;Informationsystemaudit.

Module3:EnterpriseSystems
Enterprise Resources Planning (ERP): Features, selection criteria, merits, issues and
challenges in Implementation Supply Chain Management (SCM): Features, Modules in
SCMCustomerRelationshipManagement(CRM):Phases.KnowledgeManagementande
governance.NatureofITdecisionStrategicdecisionConfigurationdesignandevaluation
Informationtechnologyimplementationplan.

Module4:SecurityandEthicalChallenges
EthicalresponsibilitiesofBusinessProfessionalsBusiness,technology;Computercrime
Hacking,cybertheft,unauthorizeduseatwork;Piracysoftwareandintellectualproperty;
PrivacyIssuesandtheInternetPrivacy;Challengesworkingcondition,individuals;Health
andSocialIssues,Ergonomicsandcyberterrorism;
24

 MBA207:BUSINESSENVIRONMENT&SUSTAINABLE
DEVELOPMENT

MODULE1:Businessenvironment:
Meaning of business, nature of modern business, Environment of business, Economic
system,Macroeconomicscenario,neoliberalprofileoftheeconomy(LPG)
Indian Money Market, Capital Market in India, Stock market and its regulation, Currency
convertibility,Exchangeratemanagement

MODULE2:BusinessandGovt.IndianPerspective
Economicrolesofthestateandgovt.,EconomicplanninginIndia,Exportimportpolicyand
tradeliberalization,IndustrialpolicyresolutioninIndia,Indianeconomicpolicies,Exitpolicy,
disinvestmentpolicy,taxationpolicy.

MODULE3:SustainableDevelopment
Sustainable developmentHistory, ideology,concept and approaches, Sustainable
developmentandHumanDevelopment,ConceptofEnvironmentalSustainability,Reviewof
keyinternationalandlocaldriversofthesustainabilityagenda,Sustainablefinance,Ethics
andsustainabledevelopment

Caseanalysiscompulsory

MBA208:BUSINESSCOMMUNICATION

Module1 InterpersonalandInterculturalCommunicationSkills
1.1.1 Crosscultural communication: Crosscultural issues which affect Communication
across different Cultures, Culture and nonverbal communication ,Effective
interculturalcommunication.
1.2 Persuasive communication: the process of persuasion, formal and informal
persuasion.
1.3 NegotiationSkills
1.4 Presentationskills:Planning,StructureandDelivery.

Module2 BusinessWriting
2.1 Developingcoherentparagraphs
2.2 Prciswriting
2.3 Business letters: writing routine and persuasive letters positive and negative
messages.
2.4 Writingmemos,circulars,noticesandemails,
2.5 Business reports: what is a report , kinds and objectives of reports, Process,
StructureandLayout.
2.6 Writingbusinessproposals
2.7 Meetings:AgendaandMinutes.
25

Module3 Softskills
3.1 Howcommunicationskillsandsoftskillsareinterrelated
3.2 Leadershipskills
3.3 GroupDynamics:
3.4 GroupDiscussions
3.5 Interviewskills
3.6 Telephoneetiquettes.
3.7 Businessetiquettes.

MBA209:BUSINESSCOMMUNICATIONLAB

Module1
Casestudieshighlightingcrossculturalissues
NegotiationSkillspracticethroughroleplaysindifferentsituations
Extempore
DeliveringOralPresentations

Module2
Practiceshouldbeprovidedinfunctionalwritingbyusingsamples.Theprinciplesof
ProcessWritingshouldbeusedtoteachwritingskills.Thefocusshouldmainlybeon:
Thedevelopmentofcoherentparagraphs
Preciswriting
WritingBusinessletters
Writingmemos,circulars,noticesandemails,
WritingBusinessreportsandbusinessproposals
Preparingagendaandminutesformeetingsthroughmockmeetings

Module3.Practiceshouldbeprovidedthrough:
Activitiesdesignedtohighlightleadershipandteamskills,
GroupDiscussions
Grouppresentations
Oralcaseanalysisinsmallgroups
Mockinterviews
Telephoneetiquettespractice
LabTests:
1stLabtest15marks.
2ndLabtest15marks.
3rdLabTest20marks.
(The1stand2ndLabtestandwillbebasedonthepracticeprovidedduringLabsessions
duringthesemesterTherewillbenotestingoftheoreticalknowledge.)
The3rdLabtestwilltestthesoftskillsalongwiththelanguageskills.Studentsare 26
requiredtopreparepresentationswithasetofslides(text/visual)ontopics(preferablyofa
nontechnicalnature)chosenbythemwiththeapprovaloftheconcernedfacultymember
.Eachstudentwilldeliveronepresentationtotheclassandthetopicchosenforthepurpose
shouldnotberepeatedbyothers.Otherfacultymembersofthecollegemayalsobeinvited
toformapanel.
Thepresentationswillbeevaluatedonthebasisofthefollowingcriteria:

Formatforpreparationofslides
Contentfocus:Innovativeidea
Powerofvisuals
Extentofpersuasiveness,structure,economy,distributionvisual/verbal
Languagefocus:Pronunciation
Grammar
Choiceofwordsandsentencestructure
Presenterfocus:Involvement
Rapportwithaudience
Bodylanguage
Paralanguage
Handlingthequestionanswersession

27



nd
2 Year
3rdSemesterCorePapers
MBA301 Banking&InsuranceManagement
MBA302 BusinessCorporateLaw
MBA303 Entrepreneurship&ManagementofSME

28
 MBA301:BANKINGANDINSURANCEMANAGEMENT

ModuleI EvolutionofBanking
Banking in India, Types of Banks, Roles of Banks (viz. Intermediation, Payment system,
Financial services), Banking Regulations, BASEL Norms, Banking Products Fee based and
fundbased.

BankManagement:LiquidityManagement,InvestmentManagement,LoanManagement,
LiabilityManagement,CreditManagement,RiskManagement

ModuleII BasicsofInsurance:
Indemnity,Insuraableinterest,Materialityoffacts,UberimmaeFidaeandimplications,Duty
of disclosure. Types of Insurance : Life Insurance, General Insurance, Health & Medical
Insurance,PropertyrelatedInsurance,LiabilityInsurance,Reinsurance.Principlesgoverning
marketingofinsuranceproducts.InsuranceRegulationandRoleofIRDA.

ModuleIII ManagementTechniques&Process:
DefinitionofRisk,ClassificationofPureRisks:PersonalRisks,PropertyRisks,LiabilityRisks,
Failure of Others, Overlapping Risks; Rules of Risk Management, Risk Management
Technique, Risk Management Process: under writing TPA basic assessment, claim
managementofclaimsettlement.
Casediscussionandanalysiscompulsory

MBA302:BUSINESS&CORPORATELAW

ModuleI LawofContract:

Contract Act: Offer and Acceptance, Consideration, Free consent, Legality of object and
consideration, Performance and Discharge of contract, quasi contract, Contract of
Guarantee, Bailment, Bailment(rights and duties of bailor and bailee), Agency (various
modesofcreatingagency,rightsanddutiesofagentsandprincipal).
LawofSales: Sale of Goods Act: Sale and Agreement to sell, Conditions and Warrantees,
Transferofproperty,Finderofgoods,Performanceofcontractofsale,Rightsofanunpaid
seller.

ModuleII EconomicLaws:
Competition Act 2002: Definition, Prohibition and Regulation of Combinations, Duties,
PowersandFunctionsofCompetitionCommission,Penalties,UnfairTradePractices.
ConsumerProtectionAct1986,AnOverviewofLawsrelatingtoIntellectualPropertyRights
(IPR),Industries(DevelopmentandRegulations)Act,RighttoInformationAct,FEMA.

29
ModuleIII CompanyLaw:
Salient Features of Companies, Classification and Formation of Companies, Memorandum
and Articles of Association, Doctrine of Indoor Management, Appointment of Directors,
Meetings of Directors & Shareholders of Companies, Overview of different modes of
windingupofCompanies.

CASEDISCUSSIONANALYSISCOMPULSORY

MBA303:ENTREPRENEURSHIP&MANAGEMENTOFSMALLAND
MEDIUMENTERPRISES

ModuleI: UnderstandingEntrepreneurship
ConceptofEntrepreneur,EntrepreneurialMotivation
Entrepreneurship.
WhytostartBusinessEntrepreneurialcharacteristicsandskills
Entrepreneurialsuccessandfailures.
EntrepreneurialProcess
Stepsofentrepreneurialprocess
DecidingDevelopingMovingManagingRecognizing.

ModuleII: SettingupofasmallBusinessEnterprise.
IdentifyingtheBusinessopportunityBusinessopportunitiesinvarious
sectorsformalitiesforsettingupofasmallbusinessenterprise.
EnvironmentalpollutionRelatedclearances.
SicknessinSmallBusinessEnterprises.
CausesofsicknessSymptomsofsicknesscuresofsickness.
Govt.policiesonrevivalofsicknessandremedialmeasures.

ModuleIII: InstitutionalsSupportingSmallBusiness.
Central/StatelevelInstitution.
PreparationofaBusinessPlanElementsofaBusinessPlan.
KindsofBusinessplans
FinancialManagementWorkingCapitalmanagement.
Accounting&BookKeepingPreparationofFinancial
StatementMarketingManagement,problems&strategies
ProblemsofHRMRelevantLabourlaws.

CaseAnalysisCompulsory

30



nd
2 Year
4thSemesterCorePapers
MBA401 BusinessEthics&CorporateGovernance

MBA402 InternationalBusiness

MBA403 StrategicManagement

31
 MBA401:BUSINESSETHICSANDCORPORATEGOVERNANCE

ModuleI Ethics&Business.
What is Ethics, Nature and scope of Ethics, Facts and value, Ethical subjectivism and
Relativism, Moral Development (Kohlbergs 6 stages of Moral Development), Ethics and
Business,Mythofamoralbusiness.
Decision making (Normal Dilemmas and Problems): Application of Ethical theories in
Business (i) Utilitarianism (J.Bentham and J.S. Mill), (ii) Deontology (I. Kant) Virtue Ethics
(Aristotle). Economic Justice: Distributive Justice, John Rawls Libertarian Justice (Robest
Nozick)EthicalIssuesinFunctionalAreasofBusiness.Marketing:CharacteristicsofFreeand
Perfectcompetitivemarket,Monopolyoligopoly,EthicsinAdvertising(TruthinAdvertising).
Finance: Fairness and Efficiency in Financial Market, Insider Trading, Green Mail, Golden
parchate. HR: Workers Right and Duties: Work place safety, sexual harassment, whistle
blowing.

ModuleII CorporateGovernance.
Origin and Development of Corporate governance, Theories underlying Corporate
Governance (Stake holders theory and Stewardship theory, Agency theory, Separation of
ownership and control, corporate Governance Mechanism: AngloAmerican Model,
GermanModel,JapaneseModel,IndianModel,OECD,emphasisonCorporategovernance,
Ethics and Governance, Process and Corporate Governance (Transparency Accountability
andEmpowerment).

ModuleIII RolePlayers.
RoleofBoardofDirectorsandBoardStructure,RoleofBoardofDirectors,RoleoftheNon
executive Director, Role of Auditors, SEBI Growth of Corporate Governance. Role of
Government, Corporate governance in India, Kumaramangalam Birla Committee, CII,
Report,CadburyCommittee.

CASEANALYSISCOMPULSORY

MBA402:INTERNATIONALBUSINESS

Module1AnIntroductiontoGlobalBusiness

Meaning ,nature and significance of international Business, Drivers of International

Business,playersininternationalbusiness,MNCbenefitsandproblemstohostcountryand
homecountry,strategiesinglobalization,challengesofinternationalbusiness.

32
Module2GlobalTradeandInvestment

Principlesofinternationaltrade,benefitsofforeigntrade,foreigntradepolicies,Balanceof
payment, WTO functions and working, AgreementsTRIPS, TRIMS, GATS, MFA, AOA, NTB,
WTO and Antidumping measures, Implications of WTO for India and Trade
liberization,RTAs,FDI.

Module3InternationalMonetarysystemandInstitution

InternationalMonetarysystem,PreBrettonwoodsperiods,Brettonwoodssystems,EMS,EU
andEuro,ForeignExchangemarket,IMF,Internationalliquidity,WorldBank(IBRD),IDA,IFC.

Caseanalysiscompulsory

MBA403:STRATEGICMANAGEMENT

ModuleI:Introduction
Concept of strategy, Vision, Mission, Goal, Objective, Strategic Management Process,
Corporateplanninganoverview,SBU,Modesofstrategicdecisionmaking,Strategicintent,
Hierarchyofstrategy.

ModuleII: Strategyformulation.
Environmental Scanning, SWOT analysis, Internal and External environmental analysis,
Competition Analysis: Porters Five Forces Theory, Generic strategies, Competitive
Advantage,Valuechainanalysis,Mckineseys7sframework,BalanceScorecard.

ModuleIII: StrategicImplementationandControl
Stability, Growth, Turnaround, Retrenchment, Diversification, vertical integration,
Horizontal integration, Strategic alliance, merger and acquisition, Divestment, Business
PortfolioanalysisBCG&GECmatrixStrategicChoiceStrategicevaluationandcontrol
(includingtechniques)

Caseanalysiscompulsory

33

ELECTIVECOURSES
Marketing
MBA304A: ConsumerBehaviour
MBA305A: Sales&DistributionManagement
MBA306A: Product&BrandManagement
MBA307A: ServicesMarketing
MBA405A: IntegratedMarketingCommunication
MBA406A: RetailManagement
MBA407A: RuralandAgriculturalMarketing

34
 MBA304A:CONSUMERBEHAVIOR

Module1
TheoriesofConsumerBehaviour:Learningtheory,Psychoanalytictheory,Gestalt,Cognitive
theory, Psychological field, Blackbox Models, Distributive Approach, Consumer decision:
Process approach, Factors influencing consumer decision making, Segmentation,
Psychographics&VALS;DiffusionofInnovations.

Module2
IndividualDeterminantsofBehaviourPersonality,perception,attitude(attitudinalmodels),
learning, Motivation, Group influence on consumer behaviourSocial class, Social groups,
Opinion leaders. Culture, Subculture, Cultural relevance to marketing decisions,
Characteristicsofculture,CulturalValues,CulturalChanges,Crossculturalunderstandings.
Family:Role&Structure,FamilyLifeCycle,Purchasingdecisions,Changingroleoffamilies.

Module3
Models of Consumer Behaviour; HowardSeth Model, AngleBlackwellKollat
(MultimediationModel),NicosiaModel.SethsFamilyDecisionmakingModel.

MBA305A:SALESANDDISTRIBUTIONMANAGEMENT

Module1
SalesManagement;ObjectivesandFunctions,Settingupasalesorganization,Management
of Sales force, Recruitment & Selection, Training, Motivation and Evaluation, Sale
forecasting,TerritoryManagement,SalesBudget.

Module2
DistributionManagement,DesignofDistributionChannel,ChannelConflict,Cooperation&
ComPetition,Verticalmarketingsystem,HorizontalMarketingsystem,DesigningCustomer
OrientedMarketingChannels:Wholesaling,Retailing.

Module3
OrderProcessing,Transportation,Warehousing,Inventory,MarketLogisticsDecision,SCM,
EmergingTrends.

Caseanalysiscompulsory

MBA306A:PRODUCTANDBRANDMANAGEMENT

Module1
Products Concepts, Planning, New Product, Development Strategies, PLC, Launching
Strategies,PortfolioManagementBCG,GE,PortersModel,CompetitorsAnalysis,Customer
Analysis,Marketpotential,ProductDemandpatternandTrendAnalysis. 35
Module2
BrandingDecisions, Positioning, Architecture, Extentions, Equity, Valuations, Customer
Based Brand Equity, Cobranding strategies. Branding Strategies, Brand leveraging
strategies.

Module3
Packaging,Labeling,BrandRejuvenation,BrandSuccessstrategies,BrandResilience,
Buildingglobalbrands,Brandingfailures.

Caseanalysiscompulsory

MBA307A:SERVICESMARKETING

Module1
Emergence of Service Economy, Challenges, Service Consumer Behaviour, Service
Encounter,Blueprint,ServiceDelivery,Servicescapes,ServiceStrategy(7ps),Servicefailure
&Recovery,ServiceTaxProvision.

Module2
Quality Issues and Models, Gap Analysis, SERVQUAL, DemandSupply Management,
Branding,Packaging,Pricing,Promotion,ServiceResearch.

Module3
Marketing of service SectorFinancial Services, Tourism Services, Education Services,
Informationservices(ITES),CRMinServiceSector,HealthServices,HealthTourismServices

Caseanalysiscompulsory

MBA405A:INTEGRATEDMARKETINGCOMMUNICATION
Module1
Advertising; 5Ms, Social and Ethical Issues in Advertising, Integrated Marketing
Communication,IMCPlanningProcess,DevelopingAdProgrammes,SettingObjectives,Ad
Budgets, Designing Message, Media Selection and Planning, Ad Research,Evaluation and
Control.

Module2
Sales Promotion, Types, Planning Sales Promotion Programmes, Personal Selling, Role,
AdvantagesandDisadvantages,PersonalSellingSkills.

Module3
Power of Publicity, Public Relations, Direct Marketing Process, On Line Advertising, Social
Networking,Challenges,NetworkMarketing,AdvertisingInMulticulturalEnvironment.

Caseanalysiscompulsory 36
 MBA406A:RETAILMANAGEMENT

Module1
Growthofretailing,RetailTheories,Typesofretailers,RetailFormats,RetailConsumer
Behaviour,RetailMarketingMix.,RetailMarketStrategy.

Module2
Retail Location Decisions, Merchandise Planning, Managing Assortments, Store
Management,Layout,Design,SpaceManagement,VisualMerchandising,RetailAesthetics,
CustomerService,RetailAtmospherics,RetailEquity.

Module3
RetailCommunicationMix,RetailPricing:PriceSetting,PricingStrategies,ManagingRetail
Brands,RetailSupplyChain,CRM,HRMPracticesinRetail,TechnologyinRetailing,Futureof
Retailing.

Caseanalysiscompulsory

MBA407A:RURAL&AGRICULTURALMARKETING

Module1
Ruralmarketstructure,RuralconsumerBuyingBehaviour,Ruralmarketenvironment,Rural
Marketing Information System, Research & Forecasting, Rural demand, Segmentation,
Targeting,Positioning,Problemsofruralmarketing,RuralMarketingagencies.

Module2
Rural Marketing Mix: Product Decisions, Pricing Decisions, Promotion Decisions,
Distribution, Channel Management, Relationship Management Physical Distribution, Sales
forcemanagement

Module3
Agri Marketing: Scope, Role in Economic Development, Demand and Supply of Farm
Products, Marketing of Agricultural inputs and farm products, Strategy for Agricultural
Marketing.

Caseanalysiscompulsory

37

ELECTIVECOURSES
Finance

MBA304B: SecurityAnalysis&PortfolioManagement
MBA305B: FinancialServices
MBA306B: ProjectManagement
MBA307B: TaxationManagement
MBA405B: DerivativesandRiskManagement
MBA406B: StrategicFinancialManagement
MBA407B: InternationalFinancialManagement

38

MBA304B:SECURITYANALYSIS&PORTFOLIOMANAGEMENT

ModuleI: Investment&SecurityAnalysis
Investment Scenario, Risk & Return, Stock Return and Valuation, Bondreturn and
valuation, Fundamental Analysis and Valuation Economic / Industry / Company Analysis,
TechnicalAnalysis,EfficientMarketHypothesis.

ModuleII: PortfolioAnalysis&Management
PortfolioSelection,Portfolioconstriction,CapitalMarketTheory(CAPM,CML,MarkoWitz
Model,SharpesingleindexModel),Arbitragepricingtheory.

ModuleIII: PortfolioEvaluationandBehaviouralFinance

Portfolio revision, performance evaluation of portfolio, forecasting of portfolio

performance, psychological traits affecting investment decision, Explaining biases, fusion
investing,Bubblesandbehaviouraleconomics,Technicalanalysisandbehaviouralfinance.

MBA305B:FINANCIALSERVICES

ModuleI: AnintroductiontoFinancialServices:
Meaning, Nature, Classification, Scope, Some special fund and nonfund based financial
services: Leasing, Hire purchase, Factoring, Retail finance, Mutual funds, Credit rating,
Securitization.

ModuleII: MerchantBanking&VentureCapital:
Nature&Scope,Structure,Services,Regulationsofmerchantbanking,Merchantbankersin
themarketmakingprocess,MerchantbankinginIndia.VentureCapital:Meaning,Features,
Scope, Importance. Methods of venture financing, Venture capital funds in India. Private
Equityandventurecapitalfinance.

ModuleIII: FinancialMarkets&Instruments:
Money Market: Features, Objectives, Importance, Call Money, Commercial Bills, Treasury
Bills,CommercialPapers,CertificateofDeposits.PlayersofMoneyMarket.
CapitalMarket:Newissuemarket,stockmarket,Methodsoffloatingnewissues,playersin
the new issue market, Advantages of primary market, stock exchange Constitution,
Control, Function, Listing of securities, Trading mechanism, Equity, Debentures, Bonds,
Warrants,ADRsandGDRs.

39
 MBA306B:PROJECTMANAGEMENT

ModuleI ProjectIdentificationandFormulation
Projectcharacteristics,Taxonomyofprojects,ProjectIdentification,Preparation,Screening
of Project Ideas, Tax Incentives and Tax Planning for project investment decisions, Zero
basedprojectformulation,UNIDOmanuals,DetailedFeasibilityStudyReport.

ModuleIIProjectAppraisal
Technical appraisal, Commercial appraisal, Economic appraisal, Financial Appraisal,
Managementappraisal,SocialCostbenefitanalysis.EnvironmentalAppraisal.

ModuleIIIProjectCostEstimateandRiskAnalysis
Costofproject,Componentsofcapitalcostofaproject,ProjectRiskAnalysis,Techniquesof
RiskAnalysis,ProjectOrganization.

ModuleIVProjectEvaluationandAudit
Sourcesoffinancing,RoleofFinancialInstitutionsinprojectfinancing,Covenantsattached
tolending,DatarequiredforcalculationofNPV,PI,IRR,BCR,NBCR,Projectcostoverruns
andcostcontrol,Phasesofpostaudit,Typeofpostaudit,ProjectcloseoutofTerminalia.

MBA307B:TAXMANAGEMENT

ModuleI: Income Tax: Definition: Cannons of Taxation, Assessee, Income, Previous

Year, Assessment Year, Gross avoidance, Planning, Exemption, Deduction, Rebate, Relief.
ResidentialstatusandtaxincidenceIndividualandCorporate,IncomeexemptedfromTax
Individual & Corporate, Computation of taxable income of individual, HUF, Firm &
Corporate.

ModuleII: TaxManagement:Rateoftaxandsurcharge,Taxrebate,TaxManagement
Submission of return and procedure of assessment, PAN, TAN, Priliminary ideas of
deduction and collection of Tax at source, Advance payment of Tax, Refund of Tax.
MinimumAlternateTax(MAT).SchemesofTax Planning,TaxPlanningforsalaries,Profits
andgainsofbusinessonprofession,CapitalGains,Employeesremuneration,Taxfactorin
dividendpolicy.

ModuleIII: IndirectTaxManagementCentralSalesTaxAct,1956,CustomsActand
Valuation,CentralExciseAct1944,ValueAddedTax(VAT).

40
 MBA405B:DERIVATIVESANDRISKMANAGEMENT

ModuleI FinancialDerivatives
Introduction , Definition of Financial Derivative , Features, Types of Derivatives, Basic
Financial Derivatives, History of Derivatives Market, Use of Derivatives, Critiques of
Derivatives. Traders in Derivative Markets, Factors contributing to the growth of
Derivatives. Financial Derivatives Market in India. Forward contract, Features of Forward
contract,ClassificationofForwardContracts.

ModuleIIFutureMarket,Contracting&Pricing
Introduction,FinancialFuturescontracts,TypesofFinancialFutures,Contracts,Evolutionof
Futures Market in India, Operators/Traders in Future Market, Functions and growth in
Future Market, Future Market trading Mechanism, Theories of Future prices. Hedging
ConceptsLong,Short,Cross.ForwardpricesVsFutureprices.

ModuleIIIForwardandSwapMarket:PricingandTradingMechanism
Introduction, concept, Types, Distinction between option and futures contracts, option
valuation,Determinantsofoptionpricing,BlackScholesoptionpricingmodel,Binomial
Option pricing model , Trading with option, Hedging with option; SWAP: Introduction,
concept,Nature,Evolution,Features,TypesofSwaps.OverviewofCommodityDerivatives.

MBA406B:STRATEGICFINANACIALMANAGEMENT

ModuleI: CorporateRestructuring
Nature & objective, Forms of Corporate restructuring, Types and Theories of Mergers,
Reasonsformerger,Demerger,TakeoverandAcquisitions,BusinessAlliances,Divestitures.
LegalandProceduralAspects,TaxImplication.CrossborderacquisitionsandInternational
acquisitions.

ModuleII:StrategicFinancialManagement
Objectives of Strategic Finance Management, The 9S model, Strategic investigation of
growth,ValueChainanalysisandValueEngineering,SBU,LifeCycleCosting,StrategicCost
Management, Activity Based Costing (ABC), Objective Based Costing(OBC), Target Costing,
BalancedScorecard,SpecialPurposeVehicle,VentureFinance,EconomicValueAddedand
OwnersValueAdded.

ModuleIII:FinancialEngineering
Financial Innovations and Financial Engineering: Leverage Buy outoperations, Norms for
financing leverage buyouts, Corporate Control Mechanisms, Financially Engineered
Products.

41
 MBA407B:INTERNATIONALFINANCE

ModuleI: International Dimensions of Financial Management: The Emergence of
MNC,NatureoftheMNC,ObjectivesofthefirmandRiskManagement,DomesticFinancial
Management and International Financial Management, Multinational Capital Budgeting
applicationandinterpretation.

ModuleII: Managing Foreign Exchange exposure: Management of foreign exchange

risk, Management of translation exposure, Management of transactions exposure,
Managementofeconomicexposure.

ModuleIII: International Financial Markets: International Banking and Money market,

International Banking Services, Capital adequacy standards, International Money Markets,
International Equity Sources, Global Equity Markets, Methods of sourcing, Cross listing in
secondarymarkets,NewEquityissues,InternationalDebtssources,DebtManagementand
Funding Goals, International Debt, Instruments, International bank loans, Euro notes,
InternationalBondMarket.

42


ELECTIVECOURSES
HR
MBA304C: HumanResourcePlanningandAudit
MBA305C: CompensationManagement
MBA306C: PerformanceManagement
MBA307C: HumanResourceDevelopment
MBA405C: EmploymentLegislations
MBA406C: ManagementofChangeandDevelopment
MBA407C: IndustrialRelations

43
 MBA304C:HUMANRESOURCEPLANNING&AUDIT

ModuleI: HumanResourcePlanning:
ConceptandObjectivesofHRP,TypesofHRplan,FactorsaffectingHRP,ApproachesSocialDemand
Approach,RateofReturn ApproachandManpowerRequirementApproach, Evolutionandgrowth
ofHRP,QualitativeandQuantitativeDimensionsofHRP,LabourMarketBehaviouranditsimpacton
HRP.

Human Resource Information System: Concept, Objectives of HRIS, Types of information,

sources of information, Method of data collection, Procedure of maintaining HRIS at macro and
microlevel.

ModuleII: HumanResourcePlanningProcess:
Forecast and Projection, types of HR forecasts, Methods of HR demand forecasting at macro and
micro level. Supply forecasting Wastage analysis, Age population balance, Pattern of internal
movementsofemployeesintheorganization.

ModuleIII: Careerplanning
SuccessionPlanning:concept,objectivesandprocess,Careerplanninganddevelopment,Stagesof
career, Early Career and Midcareer arises and its management. Human Resources Audit: Scope,
CharacteristicsandProcessofHRaudit,HumanResourceAccounting.

MBA305C:COMPENSATIONMANAGEMENT

ModuleI: COMPENSATIONMANAGEMENT
Conceptual Framework of Compensation Management: Concept and Components of
Wages, Theories of wages: Subsistence theory, Wage Fund Theory, Marginal Productivity
theory, Residual claimant theory, Bargaining theory, Criteria of wage fixation. Methods of
Payment, Broad banding, Executive compensation, Emerging trends of compensation
managementinITindustries.

ModuleII: WAGEDETERMINATION:
Principlesofwageandsalaryadministration,JobEvaluation:Concept,Scope,Methodsand
techniques,Performance based pay systems; Knowledge based pay system, market based
paysystem,Incentivebasedpaysystem,Typesofincentiveplans,Wagedifferentials.

ModuleIII: WAGEADMINISTRATIONININDIA:
WagePolicyinIndia,MethodsofwagedeterminationinIndia,ThePayCommission,Wage
Boards: Structure, Scope and functions, Role of Collective bargaining in wage
determination,TheRateofMinimumWagesAct.

44


MBA306C:PERFORMANCEMANAGEMENT

ModuleI: PerformanceManagement(PM)ConceptualFrameWork:
Introduction to Performance Management, nature, scope, importance, process of
Performance Management, link between Performance Management and Performance
Appraisal,BenefitsofPerformanceManagement,PerformancePlanning,RoleAnalysisand
EvaluatingPerformanceManagement.

PerformanceAppraisal&PotentialAppraisal:
Meaning of Performance appraisal, methods and approaches to performance appraisal,
Obstacles in appraisal, Designing appraisal for better results, Performance Appraisal
Interview,PotentialAppraisal.

ModuleII:
3600 feedback, Assessment centers, Performance reviews, Coaching and Counseling,
PerformanceManagementinManufacturing,ServicesandITSectorwithspecialreference
toNALCO,StateBankofIndia,InfosysandITC,Strategiesforimprovingperformance.
PerformanceManagementanddevelopment,PerformanceManagementandpay.

ModuleIII: PerformanceManagementApplication&Improvement:
Performance Management for Teams, Performance Management in practice, Analyzing
Performanceproblems.PerformancecounselingConcept,PrinciplesandSkillscompetency
basedPerformanceManagement.

Performance Management linked Reward Systems Reward Management, Objectives,

Components of Reward System, Linkage of Performance Management to Reward and
Compensation Systems Do only what you get paid for Syndrome, Types of pay for
PerformancePlansIndividualbased,TeamBased,PlantWidePlansandCorporateWide
Plans.

MBA307C:HUMANRESOURCEDEVELOPMENT

ModuleI: Evolution&ConceptofHRD
Concept, importance, objectives, evolution of HRD, Relationship between HRM and
HRD/Training.HRDfunctions,RoleofanHRDProfessional,HRDclimate&itselements,HRD
Matrix,HRDProcess,HRDProcessmodels,RoleoflineManagersinHRD.

Assessing HRD needs: Concept and purpose of Needs Assessment, Training HRD Need,
Techniques of training NEED Assessment (TNA), Levels of Need Analysis. Task analysis,
PersonsAnalysis,Organizationalanalysis,

ModuleII: ImplementingHRDProgrammes
45
LearningandHRDLearningandInstruction,MaximizingLearning,IndividualDifferencesin
the Learning Process, Learning Strategies and Styles. HRD Interventions Strategy and
TypesandEvaluating.

Introduction, Training Delivery Methods, On the job (OJT) Training Methods JIT,
Simulation, Job Rotations, Coaching and Mentoring Classroom Training Approaches
Lecture approach, Discussion Method, Experiential Methods, Computer based Training
Methods.

ModuleIII:OrganisationalDevelopment&HRD
Evaluation Purpose of HRD Evaluation, Models and Framework of Evaluation
KirkpatricksframeworkandotherModels.DatacollectionforEvaluation,ResearchDesign,
EthicalIssues,AssessmentoftheImpartofHRDProgram.

Organizational Development Concepts and Theories. Organizational CultureWork force

diversity & HRD, Managing Workforce Diversity, labour Market changes, adapting to
demographic changes. HRD practices in manufacturing and services sector. Issues and
ChallengesofHRDIncrossculturalenvironmentforGlobalworkforce.

MBA405C:EMPLOYMENTLEGISLATIONS

ModuleI: LabourLegislation:
Need, objectives, scope, growth of labour legislation in India. Legislations on working
conditions,FactoriesAct,1948,MinesAct1952,ContractLabour(RegulationandAbolition)
Act,1970.MinimumWagesAct,1948.

ModuleII: Legislationsconcerningwages

PaymentofWagesAct,1936,PaymentofBonusAct1965,EqualRemunerationAct,1976,
The Workmens Compensation Act, 1923, Employees State Insurance Act, 1948, The
EmployeesProvidentFundAct,1952&1995.

ModuleIII: IndustrialRelationsLegislations

PaymentofGratuityAct,1972,MaternityBenefitAct,1961,IndianTradeUnionAct1926,
IndustrialEmploymentStandingOrderAct,1946,IndustrialDisputeAct1947.

MBA406C:MANAGEMENTOFCHANGE&DEVELOPMENT

ModuleI: OrganisationalChange: Concept, forces and types of organizational

change External and Internal, Recognizing the need for change, problem
diagnosis, The SixBox organizational Model, The 7S framework, Identifying 46
 alternate change techniques , Resistance to change, Managing resistance to
change, The process of organizational change. Incremental Change Vs
DisruptiveChange.

ModuleII: ManagingChange:ManagingChange:Planning,Creatingthesupportsystem,
Internal Resource Persons (IRP) and External agent, managing the transition,
organization restructuring, reorganizing work activities, strategies, process
orientedstrategies,competitorandcustomerorientedstrategies.

ModuleIII: Organisational change and process Consultation, Organisation Development

OD process, OD Interventions, Action Research orientation, Evaluating OD
Effectiveness.

Managers as change agents, Internal and external change agents,

Organizational change and its management in manufacturing and service
sectorsPowersectorperforminOrissa.

MBA407C:INDUSTRIALRELATIONS

ModuleI: IndustrialRelation:
Concept, Scope and Approaches to Industrial Relations Unitary, Pluralistic, and Radical
approach, Industrial Relations Systems (IRS), Values in IR. Role of State in Industrial
RelationsinIndia.

Trade Unionism: Concept, structure and function, Union Registration and Recognition,
Theories on Trade Unionism Selling Pearl man, Sidney and Beatrice Webb, Karl Marx,
RobertHoxieandMahatmaGandhi,WhiteCollarTradeUnions,TradeUnionMovementin
India.

ModuleII: IndustrialDispute:causes,types,methodsofsettlementofdisputeinIndia,
CodeofDisciplineandGrievanceManagement.

Collective Bargaining: Meaning, Concept and functions, Types of Bargaining, Process of

Bargaining,EmergingTrendsinCollectiveBargaining,TheoriesofCollectiveBargainingby
M.W.chamberlain,AllanFlanders,WaltonMckersieandSidney&BeatriceWebb.Levelsof
bargainingandagreements,negotiationtechniquesandskills.

ModuleIII: TripartismandIR,ILC&SLC.ILOStructureandFunctions.Conventionsand
Recommendations.BipartismlinkwithTripartism,StrengtheningTripartiteSocialDialogue.

WorkersParticipationinManagement:Concept,Scope,Levelsandfunctions,Farmsof
WorkersParticipation,WorkersParticipationinothercountries.

47


ELECTIVECOURSES
Systems
MBA304D: SoftwareManagement
MBA305D: EBusiness
MBA306D: NetworkingManagement
MBA307D: ComputerAidedManagement
MBA405D: SystemAnalysis&Design
MBA406D: DataBaseManagement
MBA407D: InformationSecurity&CyberLaw

48
 MBA304D:SOFTWAREENGINEERING&MANAGEMENT
Unit1:Introduction:
The Software Engineefring Discipline Evolution And Impact; Programs Vs. Software
Products; Why Should Software Engineering; Emergence Of Software Engineering: Early
Computer Programming, Highlevel Language Programming, Control Flowbased Design,
DataStructureorientedDesign,DataFloworientedDesign,ObjectorientedDesign;
Software Life Cycle Models; Classical Wateerfall Model;Iterative Watermall Model;
PrototypingModel;EvolutionaryModel;SpiralModel
Software Project Management; Responsibilities Of A Software Project Manager; Project
Planning;MaterialsForProjectSizeEstimation:LinesOfCode(Loc),FunctionPointMetric;
Project Estimation Techniques: Empirical Estimation Techniques, Heuristic Techniques,
Analytical Estimation Techniques; Empirical Estimation Techniques: Expert Judgment
Technique, Delphi Cost Estimation; Cocomo A Heirostoc Estimation Technique: Basic
CocomoModel,StaffingLevelEstimation:NordensWork,PutnamsWork
RiskManagement:RiskIdentification,RiskAssessment,RiskContainment
Unit2:ClassicalAnalysisAndDesignOfSoftware
RequirementsGatheringAndAnalysis;SoftwareRequirementsSpecification(Srs):Contents
OfTheSrsDocument,FunctionalRequirements,Traceability,CharacteristicsOfAGoodSrs
Document;
Software Design; Cohesion And Coupling, Classification Of Cohesiveness, Classification Of
Coupling;SoftwareDesignApproaches:FunctionorientedDesign,ObjectorientedDesign;
Functionoriented Software Design; Overview Of Sa/Sd Methodology; Structured Analysis;
DataFlowDiagrams(Dfds):PrimitiveSymbolsUsedForConstructingDfds,SomeImportant
Concepts Associated With Designing Dfds; Structured Design: Flow Chart Vs. Structure
Chart,TransformationOfADfdModelIntoAStructureChart;
Unit3:ObjectOrientedSoftwareAnalysisAndDesign
Object Modelling Using Uml; Unified Modelling Language (Uml): Uml Diagrams Use Case
Model: Representation Of Use Cases, Use Case Packaging; Class Diagrams;Interaction
Diagrams;ActivityDiagrams;StateChartDiagram
ObjectorientedSoftwareDevelopment;DesignPatterns
Unit4:SoftwareQuality
Coding: Coding Standards And Guidelines; Code Review: Code Walkthroughs, Code
Inspection;Testing:VerificationVs.Validation,DesignOfTestCases;UnitTesting;Black
box Testing; Whitebox Testing; Debugging; Integration Testing; System Testing:
PerformanceTesting;
Software Reliability And Quality Management: Software Reliability: Reliability Metrics,
Statistical Testing; Software Quality; Software Quality Management System: Evolution Of
QualitySystem;SeiCapabilityMaturityModel:ComparisonBetweenIso9000Certification
AndSei/Cmm;SixSigma

49
 MBA305D:EBUSINESS

UNIT:I:INTRODUCTION

Definition of Ecommerce, Unique Features of Ecommerce Technology:Ubiquity, Global

Reach, Universal Standards, Richness, Interactivity, Information Density, Personalization/
Customization, Social Technology: User Content Generation and Social Networking., Web
2.0,PlayMyversion;
Growth of the Internet and the Web, Origins and Growth of Ecommerce, Insight on
Technology:SpiderWebs,BowTies,ScaleFreeNetworksandDeepWeb
TechnologyandEcommerceinPerspective

Unit2:EBusinessTechnologies

The Internet: Key Technology Concepts: Packet Switching, Transmission Control

Protocol/Internet Protocol (TCP/IP), IP Addresses, Domain Names, DNS, and URLs,
Client/ServerComputing
The Internet Today: The Internet Backbone, Internet Exchange Points, Campus Area
Networks (CANs), Internet Service Providers, Intranets and Extranets, Who Govern the
Internet?
BuildinganEcommerceWebsite:Planning:TheSystemsDevelopmentLifeCycle,Systems
Analysis/Planning: Identify Business Objectives, System Functionality and Information
Requirements. , System Design: Hardware and Software Platforms, Building YourOwn
versusOutsourcing,HostyourOwnversusOutsourcing,

UNIT3:EBusinessModels

Eight Key Elements of a Business Model: Value Proposition, Revenue Model, Market
Opportunity,CompetitiveEnvironment,CompetitiveAdvantage,MarketStrategy,
MajorBusinesstoConsumer(B2C)BusinessModels:Portal,Etailer,InsightonTechnology:
Search,adsandApps:ThefutureforGoogle,(andMicrosoft),ContentProvider,Transaction
Broker,MarketCreator,ServiceProvider,CommunityProvider
MajorBusinesstobusiness(B2B)BusinessModel:Edistributor,EProcurement,Exchanges,
InsightonBusiness:OnviaEvolves,IndustryConsortia,PrivateIndustrialNetworks,
Business Models in Emerging Ecommerce Areas: Consumertoconsumer (C2C) Business
Models,Peertopeer(P2P)BusinessModels,McommerceBusinessModels,ECommerce
Enablers:TheGoldRushModels,InsightonSociety:IsPrivacyPossibleinaWirelessWorld?,

HowtheInternetandtheWebChangeBusiness:Strategy,Structure,andProcess,Industry
structure,IndustryValueChains,FirmValueChains,FirmValueWebs,BusinessStrategy

50


UNIT:4BACKOFFICEAUTOMATICSFOREBUSINESS

BUILDINGTHEEBUSISNESSBACKBONE:ENTERPRISERESOURCEPLANNING:
TheBasicsofEnterpriseResourcePlanning,ERPDecision=EnterpriseArchitecturePlanning
ERPImplementation,ERPArchitectureandToolkitEvolution
IMPLEMENTATION SUPPLY CHAIN MANAGEMENT AND E FULFILLMENT: The Basics of
Supply Chain Management, InternetEnabled SCM, ESupply Chain Fusion, Management
IssuesinesupplyChainFusion,Thecontinuing EvolutionofeSupplyChains,ARoadmap
forManagers

DEMYSTIFYING EPROCUREMENT: BUYSIDE, SELLSIDE, NET MARKETS AND TRADING

EXCHANGES: Evolution of eProcurement Models, Evolution of Procurement Processes, e
ProcurementInfrastructureIntegratingOrdering,Fulfillment,andpayment,EProcurement
Analysis and Administration Applications, Marketplace Enables, A Roadmap for e
ProcurementManagers

UNIT5:MOVINGTOEBUSINESS

SPOTTING EBUSINESS TRENDS, Trends Driving ebusiness, CustomerOriented Trends, e

Service Trends, Organizational Trends, Employee Megatrends, Enterprise Technology
Trends,GeneralTechnologyTrends,WhatThese20TrendsHaveinCommon
DIGITIZING THE BUSINESS: EBUSINESS PATTERNS, eBusiness Patterns: The Structural
Foundation,TheeChannelPattern,TheClickandBrickPattern,TheePortalPattern,Thee
MarketMakerPattern,ThePureEDigitalProductsPattern
THINKING EBUSINESS DESIGN: MORE THAN TECHNOLOGY, The Race to Create Novel e
BusinessDesigns,Step:1:SelfDiagnosis,Step:2:ReversetheValueChain,Step:3:Choose
aFocus,Step4:ExecuteFlawlessly,LessonsfromeBusinessDesign

UNIT6:ETHICAL,SOCIALANDPOLITICALISSUES

Understanding Ethical, Social, and Political Issues in Ecommerce, A Model for organizing
the issues, Basic Ethical Concepts: Responsibility, Accountability, and Liability, Analyzing
EthicalDilemmas,CandidateEthicalPrinciples,PrivacyandInformationRights,Information
Collected at Ecommerce Sites, Profiling and Behavioral Targeting, The Internet and
Government Invasions of Privacy:, Ecommerce Surveillance, Legal Protections, Informed
Consent, Intellectual Property Rights, Types of Intellectual Property Protection, Copyright:
TheProblemofPerfectCopiesandEncryption,Patents:BusinessMethodsandProcesses,
Trademarks: Online Infringement and Dilution, Challenge: Balancing the Protection of
Propertywithothervalues,

51
 MBA306D:NETWORKINGMANAGEMENT

Unit1:IntroductiontoNetworks
Needforcomputernetworking,componentsofadatacommunicationsystem,directionof
dataflow(simplex,halfduplex,fullduplex).
Typesofnetworks:LAN,MAN,WAN;conceptsofInternet,Intranet,Extranet,WWW.
Networktopology,transmissionmedia.
Applicationsofnetworkinginbusinessandsociety.
Concepts of data transmission, signal encoding, modulation methods, synchronization,
multiplexingandconcentration,codingmethod,cryptography.

Unit2:OSIModelandDataLinkTechnologies
Communication system architecture OSI reference model, Topology types, selections,
design,Localareanetworks(LAN),CSMA/CD,tokenbus,tokenringtechniques,linklevel
control(LLC)protocols,HDLS,analysisofprotocols&performance

Unit3:NetworkandTransportLayers
Network Layer: IP addressing, IP routing, Routing Protocols: RIP, OSPF, DHCP, DNS, IPV6,
otherfunctionsinnetworklayer
Transport Layer: TCP, UDP, ports and sockets, Sessions and Connections, clientserver
implementation

Unit4:BasicNetworkServices
Telnet,FTP,SMTPandPOP,HTTP,

Unit5:AdvancedTopics
Mobile Computing: Introduction to mobile technology, concept of GPRS, Wireless
ApplicationProtocols&otherprotocols,conceptofbluetooth.
NetworkSecurity&Privacy:overview,purpose,spamming,cryptography(ciphering,DES,
RSAconceptonly),authentication(conceptonly)andfirewall.

MBA307D:COMPUTERAIDEDMANAGEMENT
Unit1:ManagementSupportSystems
Management Support Systems: Introduction, Objective and Characteristics, Collaborative
Computing Technologies: Group Support System, Technologies, Data Reviewing Concept
andApplications.
Unit2:DecisionSupportSystems
Introduction to Decision Support Systems, Decisions and Decision Makers, Decision in the
Organization, Modeling Decision Processes, Group Decision Support and Groupware
Technologies, Executive Information Systems, Designing and Building Decision Support
Systems,ImplementingandIntegratingDecisionSupportSystems. 52
Unit3:KnowledgeManagement
Knowledge Management: Concepts, Development Methods, Technologies & Tools,
ElectronicDocumentManagement.CaseStudy.
KnowledgeBasedDecisionSupport:ArtificialIntelligence(AI):Concept,Definition,AIVs
Natural Intelligence. Expert System: Concept, Structure, Working, Benefits & Limitations.
Knowledge Acquisition & Validation: Scope, Methods, Validation, Verification, Analysing,
Coding, Documenting & Diagramming. Knowledge Representation, Inference Techniques,
IntelligenceSystemDevelopment.FuzzyLogic,GeneticAlgorithm
Unit4:DataWarehouseandDataMining
DataWarehousing:Access,Analysis,Mining&Visualization;OLAP&OLTP
DataMining:WhatisDataMining?,MotivatingChallenges,TheOriginsofDataMining,Data
MiningTasks
ExploringData:SummaryStatistics,Visualization,OLAPandMultidimensionalDataAnalysis
Classification:Preliminaries,GeneralApproachtoSolvingaClassificationProblem,Decision
TreeInduction,ModelOverfitting,EvaluatingthePerformanceofaClassifier,Methodsfor
ComparingClassifiers
Association Analysis: Problem Definition, Frequent Itemset Generation, Rule Generation,
Compact Representation of Frequent Itemsets, Alternative Methods for Generating
Frequent Itemsets, FPGrowth Algorithm, Evaluation of Association Patterns, Effect of
SkewedSupportDistribution
Unit5:AdvancedTopics
NeuralComputing:Fundamentals,TypesofNeuralNetworks,NeuralNetworkApplication,
Development, Architecture, Learning Algorithms, Neural Network Software & Hardware,
Benefits&LimitationsofNeuralNetworks.
GridComputing:Overview.
Implementing & Integrating Management Support Systems: Issues, Strategies, Generic
Models,IntegratingEIS,DSS,ES&GlobalIntegration.

MBA405D:SYSTEMANALYSISANDDESIGN

Unit1:OverviewofSystemsAnalysis&Design:
Business Systems Concepts, Systems Development Life Cycle(SDLC), Life cycle models
(Waterfall model, Prototyping model, Incremental model, Spiral model, RAD model),
FeasibilityAnalysis,Design,Implementation,Testing&Evaluation.
BusinessProcessReengineering:Concepts,Processinvolved;Casestudy.

Unit2:AnalysisandDesignMethodologies
System Requirement Specification & Analysis: Fact finding techniques, data flow
Diagrams, data dictionaries, process organization & interactions, decision analysis,
standards(IEEE/ISO).DataModeling&Analysis.
Detailed Design Modularization: Module Specification, File Design, Systems Development
involving Data Bases. Structured Design Methodology(SDM). Database Design. Output
Design.InputDesign.UserInterfaceDesign. 53
Unit3:ObjectOrientedAnalysis&Design
Modeling System Requirements using USE CASES. Object Modeling: Object Structure,
Object Features, Classes & Objects, Key Concepts of object oriented approach, Object
Representation methods, Object Status, State Diagram, Modeling behaviour in object
Modelingusecases,ObjectorientedAnalysis,ObjectorientedDesign,Modeling&Design
usingUML,ActivityDiagram&SwimlaneDiagram,Sequence&CollaborationDiagram.OO
Testingstrategies&techniques.

Unit4:SystemControl&QualityAssurancethroughtesting
DesignObjectivesreliability&maintenance,SoftwareDesign&documentationtools,top
down, bottom up and variants. Testing strategies & techniques: Unit and integration
testing,testingpracticesandplans;SystemControls,AuditTrails,CASETools.

Unit5:Hardware&SoftwareSelection:
Hardware acquisition, memory , process, peripherals, Benchmarking, Vendor selection,
Software selection operating system, languages, Language Processes, performance &
acceptancecriteria.

MBA406D:DATABASEMANAGEMENT

UNIT:1 Introduction
DatabaseSystem Applications, Purpose of Database Systems, View of Data, Database
Languages, Relational Database, Database Design, ObjectBased and Semistructured
Database,DataStorageandQuerying,TransactionManagement,DataMiningandAnalysis,
DatabaseArchitecture,DatabaseUsersandAdministrations,HistoryofDatabaseSystems

UNIT:2 RelationalModel
Relational Model: Structure of Relational Database, Fundamental RelationalAlgebra
Operations, Additional RelationalAlgebra Operations, Extended RelationalAlgebra
Operations,NullValues,ModificationoftheDatabase
SQL:Background,DataDefinition,BasicStructureofSQLQueries,SetOperations,Aggregate
Functions, Null Values, Nested Subqueries , Complex Queries, Views, Modification of the
Database,JoinedRelations,

UNIT3:DATABASEDESIGNMETHODOLOGY
Database Design and the ER Model: Overview of the Design Process, The Entity
Relationship Model, Constraints, EntityRelationship Diagrams, EntityRelationship Design
Issues],WeakEntitySets,ExtendedERFeatures,DatabaseDesignforBankingEnterprise,
ReductiontoRelationalSchemes,OtherAspectsofDatabaseDesign
RelationalDatabaseDesign:FeaturesofGoodRelationalDesigns,AtomicDomainsandFirst
Normal Form, Decomposition Using Functional Dependency Theory , Functional
DependencyTheory,DecompositionUsingFunctionalDependencies,DecompositionUsing
MultivaluedDependencies; 54
Application Design and Development: User Interfaces and Tools, Web Interfaces to
Database,WebFundamentals,ServletsandJSP,BuildingLargeWebApplications,Triggers,
AuthorizationinSQL,ApplicationSecurity,

UNIT:4:IntegrityIssuesinDatabase
BackupandRecovery:OverviewofIntegrityControlFunctions,TheProcessesofDatabase
Backup and Recovery, Backup Strategies, Summary Chart of Traditional Backup and
Recovery Strategies, Residual Dump Backup Strategy, Variables in the Backup Process,
ProcessCheckpointandRestart,
QualityControlandConcurrentUpdate:DataValidation,UpdateAuthorization,Concurrent
UpdateControl,UpdateSynchronization;
Access Control and Encryption: Data Access Control Policies and Approaches, A General
Model of Data Access Control, User Identification and Authentication, Authorization,
ControllingInferencesfromStatisticalData,Encryption,ThreatMonitoringandAuditTrail;

UNIT:5:AdvancedTopics
DatabaseSystem Architecture: Centralized and ClientServer Architecture, Server System
Architectures,ParallelSystems,DistributedSystems,NetworkTypes,
Parallel Database: Introduction, I/O Parallelism, Interquery Parallelism, Intraquery
Parallelism, Intraoperation Parallelism , Interoperation Parallelism , Design of Parallel
Systems,
DistributedSystem:HomogeneousandHeterogeneousDatabase,DistributedDataStorage,
Distributed Transactions, Commit Protocols, Concurrency Control in Distributed Database,
Availability, Distributed Query Processing, Heterogeneous Distributed Database, Directory
Systems
Data Analysis and Mining: DecisionSupport Systems, Data Analysis and OLAP, Data
Warehousing,DataMining,

MBA407D:INFORMATIONSECURITY&CYBERLAW

Unit1:Cryptographyandsecurity
CRYPTO BASICS: How to Speak Crypto, Classic Crypto, Simple Substitution Cipher,
CryptanalysisofaSimpleSubstitution,DefinitionofSecure,DoubleTransportationCipher,
OneTime Pad, Modern Crypto History, A Taxonomy of Cryptography, A Taxonomy of
Cryptanalysis;
SYMMETRIC KEY CRYPTO: Introduction, Stream Ciphers, A5/1, RC4, Block Ciphers, Feistel
Cipher,DES,AES,BlockCipherModes,Integrity;
PUBLICKEYCRYPTO:Introduction,Knapsack,RSA,RepeatedSquaring,PublicKeyNotation,
UserforPublicKeyCrypto,ConfidentiallyintheRealWorld,SignatureandNonrepudiation,
ConfidentialityandNonrepudiation,PublicKeyInfrastructure;

Unit2:ACCESSCONTROL
AUTHENTICATION: Passwords, Keys Versus Passwords, Choosing Passwords, Attacking
SystemsviaPasswords,PasswordVerification,MathofPasswordCracking,OtherPassword 55
Issues,Biometrics,TypesofErrors,BiometricExamples,BiometricConclusions,Something
Youhave,TwoFactorAuthentication,SingleSignonandWebCookies;

AUTHORIZATION: Access Control Matrix, ACLs and Capabilities, Confused Deputy,

Multilateral Security, Multilateral Security, Convert Channel, Inference Control, CAPTCHA,
Firewalls,PacketFilter,StatefulPacketFilter,ApplicationProxy,PersonalFirewall,Defense
inDepth,IntrusionDetection,SignatureBasedIDS,AnomalyBasedIDS;

Unit3:SECURITYINSOFTWARE
SOFTWARE FLAWS AND MALWARE: Software Flaws, Buffer Overflow, Incomplete
Mediation,RaceConditions,Malware,Brain,MorrisWorm,CodeRed,SQLSlammer,Trojan
Example, Malware Detection, The Future of Malware, Cyber Diseases Versus Biological
Diseases,MiscellaneousSoftwareBasedAttacks,SalamiAttacks,LinearizationAttacks,Time
Bombs,TrustingSoftware

INSECURITY IN SOFTWARE: Software Reverse Engineering, AntiDisassembly Techniques,

AntiDebugging Techniques, Software Tamper Resistance, Guards, Obfuscation,
MetamorphismRevisited;
DigitalRightsManagement:WhatisDRM?,ARealWorldDRMSystem,DRMforStreaming
Media,DRMforaP2PApplication,DRMintheEnterprise,DRMFailures,DRMConclusions

OPERATING SYSTEM AND SECURITY: Operating System Security Functions, Separation,

Memory Protection, Access Control, Trusted Operating System, MAC, DAC and More,
Trusted Path, Trusted Computing Base, Next Generation Secure Computing Base, NGSCB
FeatureGroups,NGSCBCompellingApplications,CriticismsofNGSCB;

Unit4:SECURITYPLANNINGANDIMPLEMENTATION
RiskManagement:AnOverviewofRiskManagement,RiskIdentification,RiskAssessment,
RiskControlStrategies,SelectingaRisksControlStrategy,QuantitativeversusQuantitative
Risk Control Practices, Risk Management Discussion Points, Recommended Risk Control
Practices,

Planning and Implementing Security: Information Security Policy, Standards and Practices,
The Information Security Blueprint, Control Strategies, Information Security Project
Management, Technical Topics of Implementation, Nontechnical Aspects of
Implementation,InformationSystemsSecurityCertificationandAccreditation,

Unit5:CYBERLAW
Legal,EthicalandProfessionalIssuesinInformationSecurity,Introduction,LawandEthicsin
Information Security, Relevant U.S Laws, International Laws and Legal Bodies, Ethics and
InformationSecurity,CodesofEthicsandProfessionalOrganizations;
TextBooks:

56


ELECTIVECOURSES
Productions
MBA304E: TechnologyManagement
MBA305E: TotalQualityManagement
MBA306E: ProjectOperationsandManagement
MBA307E: InnovationandR&DManagement
MBA405E: MaterialsManagement
MBA406E: SupplyChainManagement
MBA407E: ServiceOperationsManagement

57

MBA304E:TECHNOLOGYMANAGEMENT

ModuleI: Introduction&TechnologyPolicy
Definition ,Technology and society ,Definition of technology ,Classifications of
technology,Definition of management ,Management of technology (MOT),The conceptual
frame work for (MOT), Drivers of MOT Significance and Scope of MOT Role of Chief
Technology Officer Responding to Technology challenges.Technology Policy
DeterminantsofNationsCapabilityRoleofGovernmentScienceandTechnologypolicy
StatusofTechnologyinIndiaFutureofIndia

ModuleII TechnologyPlanningandStrategyTools,TechnologyAcquisition
Technology Planning Tools for Company Technology Analysis Tools for industry
Technology Analysis Trajectories of Technology, Alliances: Formal versus Informal
Alliances, Duration of an Alliance, Location: Domestic versus International Alliances
Concerns in Alliances , Mergers and Acquisitions of Technology, Strategic Reasons for
Mergers and Acquisitions, Types of Mergers and Acquisitions, Technology Acquisition
Methods Acquisition Internal Development External acquisition Sources Acquisition
decisions

ModuleIII InnovationManagement,TechnologyTransfer
DefinitionofInnovation,DefinitionofManagementofInnovation,TheProcessofManaging
Innovation, Making Decisions for Managing Innovation, Tools for Managing Innovation,
Process Innovations Concept and types of process Process Management Concerns
Types of Process innovations Process improvement techniques Organizing for
improvements,TechnologyTransferDefinitionClassificationandSignificanceElements
oftransferprocessTypesofTechnologytransfer

ModuleIV CaseStudy:Compulsory,RelevantCaseshavetobediscussedineachunit

MBA305E:TOTALQUALITYMANAGEMENT

ModuleI:IntroductiontoQualityManagement,itsPhilosophiesandTQM
The history and Importance of Quality, Defining Quality, Quality as a Management
Framework, Quality and Competitive Advantage, Three Levels of Quality, The Deming
Philosophy, The Juran Philosophy, The Crosby Philosophy, Comparisons of Quality
Philosophies,Other quality Philosophers, Quality Management Awards and Frameworks,
Acceptance Sampling Techniques, Seven basic tools of quality, ISO 9000:2000, Six Sigma,
Totalqualitymanagement,introductiontototalqualitymanagement,theevolutionoftotal
quality

58
ModuleIIPrinciplesandDesignforSixSigma

Kaizen,Total Productive Maintenance(TPM), Meaning, Seven Magnificent Quality Tools,

Application,PokaYoke,SixSigma,TheStatisticalbasisofSixSigma,ProjectSelectionforSix
Sigma,SixSigmaProblemSolving,SixSigmainServicesandSmallOrganizations,Toolsfor
ConceptDevelopment,ToolsforDesignDevelopmentToolsforDesignOptimization,Tools
forDesignVerification.

ModuleIIIStatisticalProcessControl
StatisticalProcessControl,Specification&Limits,Chartsforvariables&attributes,Process
Control (X, R & P chart), Summary of Control Chart Construction , Designing Control Charts
ProductcontrolacceptancesamplingandOCcurve, ProcessImprovementMethodologies,
BasicToolsforProcessImprovement,OtherToolsforProcessImprovement,Engagingthe
WorkforceinProcessImprovement

ModuleIVQualitySystems
ISOSystems,ISOCertificationSchemes,PreparinganOrganizationforISOCertification,
Baldridge,Deming,ServiceQualityManagementProduct&services,Classification,Service
Quality,TotalProductiveMaintenance,FunctionDeployment,HouseofQuality,Offline
DesignofParametersandSpecifications

ModuleVCaseStudy:Compulsory,RelevantCaseshavetobediscussedineachunit

MBA306E:PROJECTOPERATIONMANAGEMENT

ModuleIProjectManagementConceptsandNeedsIdentification
AttributesofaProject,ProjectLifeCycle,TheProjectmanagementProcess,GlobalProject
Management, Benefits of Project Management, Needs Identification, Project Selection,
Preparing aRequest for Proposal, Soliciting Proposals, Project organization, the project as
part of the functional organization, pure project organization ,the matrix organization,
mixedorganizationalsystems

ModuleIIProjectPlanningandScheduling:
Designofprojectmanagementsystem;projectworksystem;workbreakdownstructure,
projectexecutionplan,workpackagingplan,projectproceduremanual;projectscheduling;
barcharts,lineofbalance(LOB)andNetworkTechniques(PERT/CPM)/GERT,Resource
allocation,CrashingandResourceSharing

ModuleIIIProjectMonitoringandControlandProjectPerformance
Planning, Monitoring and Control; Design of monitoring system; Computerized PMIS
(Project Management Information System). Coordination; Procedures, Meetings, Control;
Scope/Progresscontrol,Performancecontrol,Schedulecontrol,Costcontrol,Performance
Indicators; Project Audit; Project Audit Life Cycle, Responsibilities of Evaluator/ Auditor,
ResponsibilitiesoftheProjectManager.
ModuleIVCaseStudy:Compulsory,RelevantCaseshavetobediscussedineachunit 59
 MBA307E:INNOVATIONANDR&DMANAGEMENT

ModuleIIntroduction&ManagerialaspectsofInnovationfunction
Introduction, Components of Innovation, Types of Innovations, Models of Innovation
Processes, Evolution and characteristics of Innovation Management, Key drivers of
Innovation, Factors influencing Innovation ,Organizing for Innovation, Factors influencing
organizationaldesign,DevelopingInnovationStrategy,Characteristicsofcreativeofcreative
organization.

ModuleIIResearchandDevelopmentManagement
Introduction,, Meaning,Objectives,Significance, Classification of R&D according to R&D
type, process phase, measurement level, purpose of measurement and measurement
perspective. Technology development approaches, Performance of R&D management in
Indianscenario.

ModuleIIIFinancialEvaluationofR&DProjects
Introduction, Cost effectiveness of R&D,R&D financial forecasts, Project selection,
Evaluating R&D ventures, Conflicting views of managers, Allocation of resources, R&D
programme planning and control, Project management, Project Planning and Control
techniques.

ModuleIVCaseStudy:Compulsory,RelevantCaseshavetobediscussedineachunit

MBA405E:MATERIALSMANAGEMENT

ModuleI
Materials Management: An Overview; Objectives; Evolution; Strategies; Functions; Profit
MakingPotential;Costs.

ModuleII
Inventory Management: Stages; Selective Control; Demand Forecasting; Leadtime; Safety
Stock;FixedQuantityReorderSystem;FixedPeriodReorderSystem;MRPandJITsystems;
InventoryValuation.

ModuleIII
Purchasing: Objectives; Types of Materials; Important Aspects; Procedures; Quality;
Quantity, Time, Price and Source; Standardization and Codification; Vendor development;
Value Analysis; Make or Buy Decisions; Negotiations; Institutional, Government and
International Buying; Capital Equipment Purchases. Warehousing and Transportation:
WarehouseLocation;Transportation;Receiving,IssuingandStoreKeeping.
CaseAnalysisandPresentation.
60
 MBA406E:SUPPLYCHAINMANAGEMENT

ModuleI: SupplyChainFoundations:
Supply Chain as a network of entities: Role and interactions between the entities. Value
Chain Focus of Supply Chain. Impact of Supply Chain Management on Sales, Cost, Profit,
Profitability, Balance Sheet, Profit and Loss Account, and Customer Accounts Profitability.
Centralized and Decentralized Supply Chains: their coordination and aligning business
activities.

ModuleII: CustomerOrientation:
Customer Satisfaction oriented Supply Chain Management strategy, Customer
segmentation, Customer requirements analysis, Aligning supply chain to customer needs:
Quickresponselogistics,VendorManagedInventory,Crossdocking,PackagingInnovations,
ThirdPartyLogisticandServiceconceptsandapplications.
Procurement Logistics: Source Identification: Global Vs. Domestic Sourcing, Landed Cost
Computation, Vendor Rating, Contract Negotiation, Consolidation, Self Certified Vendor
Management, Individual component Vs. Module Purchases. Vendor Development and
VendorRelationshipManagement,VendorPerformanceMonitoring.

ModuleIII: ManufacturingLogisticsManagement:
LeanandAgileManufacturing,VirtualManufacturing,JustinTimeManufacturing,Lead
timeComponentsandtheirCompression,LotStreaming.
Distribution Management: Distribution Channels: Structure and Operation, Distribution
Cost Components, Pipe line Inventory and Response Considerations, Hub and Spoke
Models,Crossdocking,CarrierSelection,VendorConsolidation,VehicleLoadingandVehicle
RoutingMethods.

CaseStudies

MBA407E:SERVICEOPERATIONSMANAGEMENT

ModuleI
Service Operations Concept: Difference between Manufacturing and Service Operations,
Service Operations Characteristics, Different Pure Service Organizations and their
peculiarities,FieldServiceanditsimpactonmanufacturingorganizations,FieldServiceand
Customersatisfaction.
Service Operation Strategy: Service objectivesand goal formulation, Service organization:
In house Vs. Outsourcing, Centralized Vs. Decentralized, Creating Customer Connection,
Enhancingcustomersatisfaction,ServiceOperationsasProfitCentre.

ModuleII:FieldServiceManagement,ServiceManpowerPlanning&Scheduling:
Field Service Organization, Field Service Inventory Management, Field Technical Support
Service, Integrating Field Service with Information Technology, Field Service Effectiveness
Evaluation, Field Service and Customer Relations Management, Uncertainty in Manpower 61
Requirements, Cyclical and Seasonal nature of demand, Queuing effect, Service Level
ConsiderationsandCostConsiderationsinManning,LinearProgrammingandothermodels
ofplanningandscheduling.

ModuleIIICustomerRelationshipManagement:
Customer requirement assessment, Customer satisfaction parameters and indices,
Manpowerrecruitmentandtraining,Customerfeedbackcollectionandanalysis,Customer
serviceevaluation.
IT enabled Customer Service: Call Centre Operations and Management, Webenabled
Services,ERPenabledFieldandTechnicalSupportServices,Telemarketingandservicing.
ModuleIVCaseStudy:Compulsory,RelevantCaseshavetobediscussedineachunit

62