Brendan Bell 978-870-3394

74 Kendall Hill Road, Leominster, Mass Brendan.Bell@nichols.edu

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PROFILE: Maintain a 3.1/4.0 GPA while balancing a part-time job.

Dependable, responsible and hard-working with 5 years of customer service experience.
Poised and articulate with high level of communication skills.

EDUCATION:
Nichols College: Dudley, Massachusetts
Bachelor of Science in Business Administration, expected May 2018
Major: Finance Overall GPA: 3.11/4.0
Entrepreneurship Certificate, expected May 2018

AWARDS & ACTIVITIES:

Deans High Honors List and Deans List
Francis Ouimet Honor Scholar Award 2016-2017
NCAA Div. III, Golf 2014-2017

INTERNSHIP EXPERIENCE:
UniBank Whitinsville, Massachusetts
Summer Teller Summer 2016-2017
Serve as customers first point of contact
Provide accurate, efficient and pleasant service in performing all teller-related functions, present
a professional friendly image.
Provide exemplary service quickly and accurately.
Demonstrate basic product knowledge, including performing customer inquiries as needed.

ADDITIONAL EXPERIENCE:
Nichols College Dudley, Massachusetts
Student Center Manager 2015-present
Acts as an information resource for students on campus as well as any visitors.
Provide a warm welcoming environment for students, faculty, staff and visitors.
Walk through the building periodically, monitoring college provided equipment and maintain
records

Oak Hill Country Club Fitchburg, Massachusetts

Bag Room Assistant 2012-present
Create a welcoming atmosphere for members, non-members and staff.
Directly assists Head pro with daily tasks, and creating a better club for the members.
Keep a clean and well kept working area as well as taking care of member golf bags.

Hannaford Bros. Supermarket Leominster, Massachusetts

Cashier 2011-2016
Provide excellent customer service by handling customer inquiries quickly and efficiently
Create an inviting and relaxed atmosphere for customers
Process transactions quickly and with minimal errors

COMPUTER SKILLS:
Proficiency in Microsoft Excel, PowerPoint and Word