Ninth Annual Conference

Information
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putting patients truly at
the centre of healthcare
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Information and support:
putting patients truly at the centre of healthcare

Information is one of the key enablers to putting the patient truly at the
centre of their care; it supports decision making; self-care and staying well.
There has never been a greater interest in health information or a better
time to understand how it can be provided and supported effectively in
healthcare. If you want to see information at its best and network with the
professionals, this is the conference for you. Whether youre new to health
information or an old hand theres something for everyone.
This ninth patient information conference showcases the work of health information
experts, focusing on the tools that enable producers and providers to improve
information services and resources; and to put the individual truly at the centre of their
care.
Bringing together experts from across the NHS and voluntary sector, the scene is
set by putting the most important view in healthcare that of the patient - at centre
stage. Keynote sessions bring you up to date with policy, commissioning and individual
participation, including the House of Care. Delegates will hear updates about important
projects such as the next phase of NHS Choices and the Information Standard and
Care Quality Commission regulation around information services.
In-depth sessions focus on some of the key drivers in health information: health literacy
and how to meet needs in practice, information in primary care, using different formats
and informed consent to treatment. As always, there are opportunities to network and
learn from your peers, and for the first time this year you can showcase your work by
presenting a conference poster.

People should have the right

information and support to be able to
manage their conditions in ways that
work for them, including access to
community and wider services.
Transforming participation in health and care,
Patients and Information Directorate, NHS England, 2013
Topics include:
O Doing it for myself: a patients
perspective
O Information and policy across
the UK
O Long term condition
management and the House of
Care
O Commissioning information and
support
Presenting organisations include:
O Care Quality Commission
O Community Health and Learning
Foundation
O Healthwatch Suffolk
O Macmillan Cancer Support
O National Voices
Ninth Annual Conference
O Health literacy in practice
O New and traditional formats -
from paper to digital
O Inspection and regulation -
the role of information
O Shared decision making in
general practice
O The Health and Social Care
Digital Platform
O NHS England
O Prostate Cancer UK
O Salisbury District Hospital
O Ipswich and East Suffolk Clinical
Commissioning Group
Information and support:
putting patients truly at the centre of healthcare
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The opportunity to network and the break

out session were fantastic. Great line up of
speakers with very relevant content.
Information & Services Manager, Jos Cervical Cancer Trust
 An opportunity to gather a wealth
of evidence about the importance of
information provision, which I can take
back to my charity as support for our
information team.
Information Officer and Research Assistant, Penny Brohn Cancer Care

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Ninth Annual Conference

Ninth Annual Conference Conference Registration

Information and support:

putting patients truly at the centre of healthcare
Thursday 1st May 2014
The St Johns Hotel, 651 Warwick Road, Solihull, Birmingham B91 1AT

Online reservations
The easiest way to book your place at the conference is online via the PiF website: www.pifonline.org.uk/2014-conference where you can
pay by credit or debit card, or request an invoice.

Your details (Please complete a new form for each delegate. Photocopies are acceptable) Payment
Dr Mr Mrs Ms (Please circle) An invoice will automatically be sent to the name and address opposite. If you
would like the invoice to be sent to your Finance Department, or if a purchase
First name order number is necessary please provide details below:

Surname By invoice Please send an invoice to

Job Title Name (IN BLOCK C API TALS)

Department Organisation

Organisation Address

Address
Postcode

Postcode Email

Telephone Purchase order number if applicable

Email By cheque A cheque for is enclosed

Please make cheques payable to: Patient Information Forum Limited.
Please write your name and organisation on the back of the cheque.
Please write your email address clearly as cSRVQEXMSR[MPPbe sent by email.
Please also ensure you complete your full postal address details By BACS
For payment: Sort Code 08-92-99 Account No. 65343896 Bank The Co-operative Bank
Please specify any special dietary or access requirements Please send your BACS remittance form as a cRQUPation of payment
Your BACS reference

How did you hear about the event?

Conference presentations
I cannot attend the conference but would like an electronic
This form must be signed by the delegate or an authorised person
version of the presentations at 49 + VAT per set.
before we can accept the booking
(By signing this form, you are accepting the terms and conditions below)
An electronic version of the presentations will be sent out after the conference.
PleaWIPPMRXLIYour Details and the 'Payment' sections above for delivery.
Name

Signature Please send completed booking forms to:

Nicole Naylor, admin@pifonline.org.uk
or to: Nicole Naylor, PiF Administrator, Patient Information Forum,
Date 500 Chiswick High Road, London W4 5RG

Venue: The St. Johns Hotel, 651 Warwick Road, Terms and Conditions &RQUPDWLRQRIERRNLQJ
Solihull, Birmingham B91 1AT Full payment must be received before the event, or <RXZLOOUHFHLYHFRQUPDWLRQRIUHFHLSWRI\RXU
we will not be able to admit you on the day. booking form within 10 days. Please contact us if you
Date: Thursday, 1 May 2014
A refund, less a 20% administration fee, will be made KDYHQRWUHFHLYHGFRQUPDWLRQGD\VDIWHU
Conference fee if cancellations are received, in writing, at least 4 submitting your booking form. Full details regarding
(Includes lunch, refreshments and a copy of the conference CD)
weeks before the conference. We regret that any the event, including travel and accommodation
200 + VAT (240) for PiF members cancellation after this time cannot be refunded, and details, will be sent once payment has been received
that refunds for failure to attend the conference for your booking.
280 + VAT (336) for non-members from the
voluntary and academic sectors and from the cannot be made, but substitute delegates are Exhibition
NHS - includes complimentary membership of welcome at any time. If you are interested in exhibiting at this event, please
the Patient Information Forum for one year. I have read and agree to the terms and conditions contact Carol Stevenson, Conference Manager
for this event Email: conference@pifonline.org.uk
350 + VAT (420) for non-members from
commercial organisations includes Please indicate which of the in-depth sessions you General enquiries
complimentary membership of the Patient would like to attend Nicole Naylor, PiF administrator
Information Forum for one year. 1A 1B 1C 1D Email: admin@pifonline.org.uk
Tel: 07813 143 384
Book on or before 28th March for 10% discount. 2A 2B 2C 2D
Please see www.pifonline.org.uk/2014-conference Please make a note of your choice. However, we
for more information. FDQQRWJXDUDQWHH\RXUUVWFKRLFH Conference organiser:

The information you provide will be held on the PiF database and will be used occasionally to update you about other events that PiF reserves the right to make changes to speakers and programme
we organise. If you do not want to receive this information, please tick this box without prior notice. PiF 2014