In-Basket Assignment

Graduate Assistant Evening Supervisor Student Success

Center
You have 15 minutes to complete this task. The in-basket assignment will measure
how well you are able to prioritize job tasks based on order of importance for
upcoming deadlines. The job tasks will be reflective of situations that may occur
throughout the day for the position. What tasks would you complete first, second,
third, etc? If you dont have time to finish everything what tasks would you leave for
tomorrow?
I: Information for this Assignment
You work from 5:30 PM-8:00 PM on Thursday. The next time you will be in the office
is Sunday from 4-8PM. Payroll is due Monday at 5PM and ADP hours need to be
entered by Sunday 11:59PM. You are asked to update the SSC website with
additional resources for students before next week. One of your scheduled tutors
has called in sick and has student appointments at 6PM. There was a scheduling
miscommunication and the student working the reception desk is unavailable for 2
hours into the shift You have student requests for scheduling an appointment for
Tuesday afternoon at 3. One of the computer stations is down and needs to be fixed
(takes 2 business days to process requests). Additionally, the Director has requested
evaluation reports for tutors to be completed by Friday 8AM.

Job Responsibilities: supervisory, clerical, and custodial duties including,

but not limited to; managing the reception desk; supervising multiple student
assistants and tutors; resolving escalated calls and issues; responding to
general inquires; scheduling tutoring appointments; processing appointment
records; filing and photocopying; monitoring the upstairs computer lab;
submitting work orders; creating documents and advertisements; general
records keeping; preparing employee evaluation reports, assisting Office
Manager with administrative tasks (including payroll, training or policy
review and collaboration), updating SSC website, and other duties as
assigned.
II: The following items are found in your in-basket Thursday night, prioritize tasks
today and for the upcoming week
A) Schedule student appointments
B) Enter ADP hours
C) Submit computer work order
D) Check tutor availability
E) Notify students of cancelation or reschedule
F) Complete Payroll
G) Process evaluation reports
H) Manage the reception desk
I) Updating SSC website
III: Prioritize tasks for Thursday

1.____________________________________________________________

2.____________________________________________________________

3.____________________________________________________________

4.____________________________________________________________

5.____________________________________________________________

6.____________________________________________________________

7.____________________________________________________________

8.____________________________________________________________

9.____________________________________________________________