Professional Documents
Culture Documents
Teaching life skills to behavioral Kids and Adults and the problems that arise while doing
the job
J. Johnson
Throughout my entire life I have wanted to make an impact on the world, I know
that many of my classmates and others in the world want to make this impact. I have
realized something recently though, I maybe cant make an impact on the world, but I can
make an impact on certain people within a bigger spectrum. For the past year and a half I
have been working at a company called Legacies. I work with kids and adults with
behavioral disabilities. I help implement programming to advance the kids and adults
independent living skills. Our goal is to teach these independent living skills; some of
them are the basic skills that they may not get on a daily basis from other people within
their life or just enhance the already positive interactions they are receiving. This is
where I learned that my ability to make an impact on the world was rooted in the impact I
manager position to further my experience in the health care field. During this internship
I will be able to learn more about the paperwork behind each client and how to make
programming that will be the most beneficial for the client. After college I hope to work
for a company who strives to enhance the lives of their clients and to promote
independent living for people with mental illness and other disabilities. Throughout this
paper I will be addressing one of the problems within my career, and a practical solution
to the problem.
Problem
One major problem within this field of work and in health care jobs in general is
the increasing likelihood of burnout. Job burnout is problematic within all fields but
especially for jobs within the health care and human service fields. A study conduced in
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2008, shoed that 300 to 400 physicians commit suicide each given year (du Pre, Athena).
Most of this is due to the fact that these physicians do not feel socially supported by their
company and co-workers, therefore experience burnout and depressed feelings. Many
scholars through out the year like (Wright, Kreps, Miller and Maslach) have done
research in this area and found that there is a high correlation between social support
from co-workers and management and reduced likelihood of burnout (Wright, Banas,
Bessarabova & Bernard, 2010). I believe that a lot of this burnout factor has to do with a
lack of support but also a lack of knowledge in how to truly lead the clients to success. I
throughout my years of working and especially with working within the human service
field I have seen a lack of leadership. I have seen leaders have one type of style and
approach to their business and this causes problems within the work place. Employees
butt heads with managers and you can tell there is a lack of communication forming. This
increases the likelihood of burnout and complications within the company. This is the
exact reason to why I believe that the situational approach will best help this problem.
Situational Approach
Hersey and Blanchard developed the situational approach, in 1969. It has been
revised and taught differently through out the years. The theory calls for leaders to
change their leadership style to fit the situation at hand. There are two types of leadership
techniques within this model. One is directive and the other supportive; scholars say that
one or the other has to be present at any given time in leadership. Directive behaviors
help the followers by giving them directions to accomplish their goals. The leader sets
timelines, defines roles and is more of a one-way communication pattern between leader
and follower. Supportive behaviors help the followers by helping them feel comfortable
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about themselves, the work that they are doing and helping them with any problems that
they have. Supportive leadership relies two way communication, where the follower and
leader are both interacting, sharing ideas and sharing information about one self.
This leadership style is split into four categories. (S1) is high directive- low
supportive style. This is more of a directing style, which focuses on goal achievement.
(S2) focuses on communication that promotes achievement goals and the well-being of
the follower. It is seen as a coaching approach because it is high directive high support.
The leader gives encouragement to the followers and lets them drive themselves but does
in the end make the decisions. (S3) is high supportive- low directive. The leader supports
their followers; yet give them the responsibility to make their own choices of roles. (S4)
is low directive, low supportive. In this type of leadership the leader does not provide
expectations for the follower or provide any social support. The situational leadership
approach is a great style because it is very flexible, practical and a growing approach. An
effective leader will assess the followers and see what is best for them into account and
adjust their style based on what the followers need. The leader also needs to take into
account their own leadership style so they can best suit the follower.
The reason why I believe this approach to leadership will help solve the problem
of burnout and lack of understanding is because the leader will be able to understand
there needs to be a change. Within the human service field, particularly working with
behavioral clients, an individual working with them has to be open minded. This is why
situational leadership is the best fit. When a client is having a hard time with completing
a task, the worker needs to evaluate the situation and find what will best help the client
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with their struggles. Through my experience, not every client in every situation, needs the
same type of leader. At times, they need a leader who is going to create more of a
structure and someone who they can rely on. But other times, they just need someone
there to report to. They need that independence, yet they want you there to make sure
they did the task right. This leadership approach does not just apply to working one on
one, but it can work within management too. The way I will talk and lead certain staff
will be determined on how much experience they have, how comfortable they are within
the job and how I feel like I can support them best.
Conclusion
To conclude I would like to point out that leadership styles change and so do
people. I believe that good leaders take the time to get to know the people that they work
with; whether that be staff or clients. Like Simon Sinek states in his book, The reason
why leaders do so well in hard times is obvious. Their people willingly commit their
blood, sweat and tears to see the tribe, the company, advance and grow stronger (Sinek
2014). Committed leaders will want the best for their employees and clients and when
the clients and employees see that is what the leader truly wants, they in turn do a better/
References
Pre, du,. (2013). Communication about heath: Current issues and perspective (4th ed.).
Sinek, S. (2014). Leaders Eat Last Deluxe: Why Some Teams Pull Together and Others
Don't. Penguin.
Wright, K. B., Banas, J. A., Bessarabova, E., & Bernard, D. R. (2010). A Communication
doi:10.1080/10410231003775206