A

PROJECT REPORT
ON
CUSTOMER RELATIONSHIP MANAGEMENT
AT
DOBRO TOYOTA.
Project submitted in partial fulfillment for the award of the degree
Of
MASTER OF BUSINESS ADMINISTRATION (MBA)
By
Mr. ..................
(..................................)
Under The Guidance of
..............................................
(Asst. Professor)

Department of Business Administration

. COLLEGE

(AFFILIATED TO ........................ UNIVERSITY)

HYDERABAD.
2013-2015
 DECLARATION

I hereby declare that this Project Report titled CUSTOMER

RELATIONSHIP MANAGEMENT submitted by me to the Department of

Business Management, ...................... UNIVERSITY., ..............., is a

bonafide work undertaken by me and it is not submitted to any other

University or Institution for the award of any degree diploma / certificate or

published any time before.

(...............)
 ACKNOWLEDGEMENT

I express my sincere thanks to

Principal ..................., .................. COLLEGE, for giving me the permission

to complete the project in CUSTOMER RELATIONSHIP

MANAGEMENT at DOBRO TOYOTA.

I express my sincere thanks to the head of the

department ......................... and my faculty guide ........................., who has

provided all the necessary facilities to carry out the project effectively and

efficiently.

I am very thankful to .............. of DOBRO TOYOTA. For giving me

the opportunity in their organisation and guiding me in a right path by

providing all the required information to make the project work a success.

(...................)