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Operation & Maintenance Profile: Alkan Telecom, Company Profile
Operation & Maintenance Profile: Alkan Telecom, Company Profile
Alkan Telecom is a leading IT Solution provider & System Integrator located in Egypt with
wide regional presence in North Africa & the Middle East. Alkan Telecom has been always
keen to develop and deliver excellent business solutions, aiming to increase end-use
revenue, enhance satisfaction, and provide a real competitive edge for its customers.
Alkan Telecoms turnkey solutions deliver voice, data, video, Internet and other
applications to diverse business fields and industry sectors including education,
Healthcare, utilities, military & defense, oil & gas and government. The Company also,
exports professional services for operators and world-class manufacturers around the
globe. Services include systems analysis, solution design, full turnkey implementations for
medium and large scale telecom projects, presales support, maintenance, training and
consultancy. Alkan Telecom is your partner for success. We help you boost your
productivity and succeed in an increasingly challenging business world by successfully
integrating the latest technology products and solutions that deliver todays mission-
critical services and solutions
MISSION
We provide innovative, world class, independent and value added Business & Telecommunications solutions through
consulting and integration services that enable clients to improve performance and fulfill their Business needs Alkan
Telecom offers wide range of solutions and services that fulfill the various needs of business corporations and telecom
operators. Each of our solutions has been developed with an eye on empowering our customers, fulfilling their Business
needs and capitalizing on their existing infrastructure. Our technical expertise, vast experience, and knowledge of
Business Solutions, Networks and Telecommunications, ensure that all diversified applications operate smoothly
together as one total solution.
ORGANIZATION
Alkan Telecom is a private joint stock company, incorporated in Egypt
since 1999. Historically, the company existed since 1996 as a
telecommunications division of Alkan Company, which in 1999 merged
with the newly formed Alkan Telecom private joint stock company.
Alkan Telecom adopts a customer & business driven methodology that
boosts productivity and commitment for customers and fellow
employees. The company employs more than 250 highly motivated
individuals inspired by experienced senior management. The
company's principal office is located in 8 El Gazaer Street, New Maadi,
Cairo, Egypt. All operations, from administration to sales, take place at
this location, in addition to the Hub in sixth of October city. We have
been providing a variety of telecom solutions and services to different
industries. Our diversified solutions fulfill the various needs of
corporations and telecom operators. Each of our solutions has been
developed with an eye on increasing operator revenue, enhancing
user satisfaction, and providing a real competitive edge to our
customers Our operations exist among difference parts of the world;
we have our main teleport and Head quarter in Cairo, Egypt. Regional
Offices are located in 15 countries across the region
SOLUTIONS
To boost productivity and succeed in today business world, enterprises must endorse latest technology products and
solutions. Alkan Telecom as your partner to success develops solutions with an eye on increasing revenue, enhancing
satisfaction, and providing a real competitive edge to our customers. Alkan Telecom provides turnkey solutions and
services in the Communications and Information Technology Sector to the Regional Market. Alkan Telecoms diversified
solutions and services fulfill the various needs of all business sectors. Our technical expertise, vast experience, and
knowledge of networks and telecommunications, ensure that all diversified applications operate smoothly together as
one total solution. We help you remain focused on your core business while we remain focused on providing you with
latest state of the art technologies that help improve your services to your customers. We have successfully developed
a portfolio of offerings with a high level of complexity; thus developing a reputation based on our customer's word of
mouth. Our customers' portfolio is diversified in their business sector: Government, Education, Transportation, Finance
& Banking, Telco's, Utilities, Military & Defense and Oil & Gas. Services include, consultancy, solution design, full turnkey
implementations for medium and large scale projects, training, operation & maintenance and professional services
Alkan Telecom provide Training and technical consultation, Integration and Value added application and Regional
Technical Support through our Technical Assistance Center.
Revenue Assurance
Fraud Management
Billing and Customer Care
Alkan Telecom delivers integrated solutions for a range of different market sectors including airports, monuments, city
centers, rail, high-ways and retail operations, commercial and industrial market. These are supported by a portfolio of
high-value services that we can provide, including Professional Services and on-going Management Services. We offer
comprehensive package of tools for all business sectors that effectively meet business performance expectations. We
master the function of bringing together all your needs from hardware, software, and networks to implement
information technology solutions that solves your business problems. Alkan Telecoms diversified solutions and services
fulfill the various needs of corporations and telecom operators. Each of our solutions has been developed with an eye
on increasing end user revenue, enhancing satisfaction, and providing a real competitive edge to our customers. Our
technical expertise, vast experience, and knowledge of networks and telecommunications, ensure that all diversified
applications operate smoothly together as one total solution. Today's enterprise infrastructure has grown and has
become increasingly complicated. Networks need to support employees, customers, partners and suppliers all over the
world. Usage requirements range from secure access for telecommuters and road warriors to supporting remote agents
in outsourced call centers. Alkan Telecom translates its expertise and experience into best practices and operational
procedures, guaranteeing state-of-the art network architectures in support of your business. Every day, our specialists
challenge legacy industry practices for ways to improve the value created by network infrastructure by exploring ways
to create new revenue and reduce cost.
WIRELESS CONNECTIVITY
Making faster and better business decisions requires access to vital data in all types of situations. Alkan Telecoms Suite
of Wireless Connectivity Solutions including WiMax, Pre-WiMax, WiFi and Microwave, delivers an unmatched
combination of range, capacity, security, and reliability, even in very challenging environments. Best-in-class data rates
and spectral efficiencies conserve valuable spectrum and reduce the costs of providing high-performance access. Alkan
Telecoms Solutions for wireless connectivity deliver characteristically robust, extreme-distance/high-bandwidth
performance. With built-in security encryption, at speeds of up to 90 Mb/sec, our solutions can be used to transmit
signals as far as 100 Km. Alkan Telecom offers point-to-multipoint wireless access solutions, enabling broadband access
to homes and businesses; we provide broadband access in remote regions where basic voice or broadband access using
fixed line service is not economically feasible. Our Solutions can also be used to provide backhaul in cellular networks.
VSAT NETWORKS
Alkan Telecom remains a pioneer in the deployment of very small aperture terminal (VSAT) satellite networks in Egypt.
Alkan Telecom is increasingly turning to the development of new technologies and the creative application of existing
network technology to meet the demands of the marketplace into the next century. For more than eight years, Alkan
Telecom has been the leader in digital satellite networking. As the first company in Egypt to utilize single channel per
carrier (SCPC), demand assigned multiple Access (DAMA), demand assignment, packet switching, and mobile
communications technologies in satellite networking, Alkan Telecom has built an outstanding array of innovative
solutions and services. In recent times, Alkan Telecom has driven the very small aperture terminal (VSAT) industry from
what was a small demonstration network in 1996, to a leading technology for data, voice, and video
telecommunications services in Egypt. Alkan Telecom was the first company to bring to the Egyptian market a
commercial two-way C-band data VSAT and establish the countrys first C-band satellite network for Petrobel in 1997.
Since its introduction, virtually all market segments, from carries to Oil & Gas and from financial services to information
services have accepted the VSAT. To date, Alkan Telecom has installed over 150 VSATs encompassing about 120
domestic and International customers.
VOICE PRODUCTS
No matter the size of your company or your end-user/customer needs-from enterprises to service providers; domestic
or international-we have the right audio conferencing solution to power your business. Our solutions are highly
scalable, feature rich and reliable. Designed to deliver the performance you demand today, with the ability to
seamlessly grow with emerging requirements for added capacity and features. Our solutions are the standard for
everyday Conferencing.
VIDEO SURVEILLANCE
Alkan Telecom Surveillance Solutions provide expertise and best of breed product integration to deliver security and
surveillance solutions that meet the customer's business objectives. Now that we have extended our networking
expertise into the field of video surveillance and physical security, we can provide complete networked security and
surveillance solutions. Our focus is on high-quality, real-time video transmission that is integrated with digital video
storage devices, motion detection and tracking mechanisms, number plate recognition and physical security systems.
The solution is managed and controlled by a comprehensive, user-friendly software suite. Alkan Telecom can deliver
integrated solutions for a range of different market sectors including airports, monuments, city centers, rail, high-ways
and retail operations and industrial market. These are supported by a portfolio of high-value services that we can
provide, including Surveillance Integration Services and on-going Management Services.
VIDEOCONFERENCING
From Entry level to Performance, our Video Conferencing Systems offer a wide range of choices to suit any application
environment - from the Office to the Board Room, the Court room to the Classroom. Our market-leading group
videoconferencing products deliver top-quality video, state of the art audio and innovative ease of use and
manageability.
NETWORK INTEGRATION
As much as the business dependence on IT increases the risk for services interruptions both for internal and external
users increases, therefore reliable and scalable infrastructure is becoming a fundamental cornerstone for today's
business continuity. Alkan CIT provides a multiple array of solutions that can efficiently manage new technological
developments, application changes and respond to security threats and growing IT capacities Communication
Convergence is the keyword, understanding the importance of scalable continuity to the success of business sectors is
the key for boosting efficiency and ongoing success. Alkan CIT provides turnkey converged networking solutions (multi-
service networking) that enable integration of data, voice and video solutions onto a single (IP based) network and
empower customers to gain a competitive advantage today and tomorrow
Alkans services are vital to the successful implementation and integration of any telecommunications project. We bring
together industry best practices combined with project management methodology thus ensuring the commitment of all
stakeholders, with a continued focus on business requirements and effective communication to all parties throughout a
project lifecycle. The ultimate goal of Alkans integration services are the implementation of total solutions, added to
that expertise is Alkans tested ability to install, commission, stage and configure equipment from any manufacturer, in
all of the companys operating regions, so its easy to see that Alkan is ideally positioned to provide seamless,
international services on a 247 basis, that allows its clients to focus on their core business, safe in the knowledge that
their ICT infrastructure remain secure and continue to play their part in meeting critical business needs.