Internship report outline

Topic: Recommendation for the development of banking retail service

at VietCapital Bank Ba Trieu branch

INTRODUCTION
1. The necessity of the research
2. Research objectives
3. Research subjects
4. Research scope
5. Research structure

Chapter 1: Overview
1.1 Introduction to VietCapital Bank (VCCB)
1.2 Introduction to VietCapital Bank Ba Trieu Branch
1.2.1 Establishment and Milestones
1.2.2 Business performance
1.3 Internship diary

Chapter 2: Assessment
2.1 Assessing the development of banking retail service at VietCapital Bank Ba
Trieu branch
2.1.1 Capital mobilization
2.1.2 Retail credit
2.1.3 Payment and card services
2.1.4 Other services
 2.2 Evaluation on the state and development potential of banking retail service at
VietCapital Bank Ba Trieu branch
2.2.1 Achievement
2.2.2 Drawbacks

Chapter 3: Suggestion for the development of banking retail

service at VietCapital Bank Ba Trieu branch
3.1 Development orientation
3.2 Development solutions
3.2.1 Diversifying, Improving the quality of banking retail products
3.2.2 Improving the quality of human resourses
3.2.3 Developing the Information & Technology department
3.2.4 Strengthening marketing activities
3.3 Some recommendations
3.3.1 Recommendations to the state bank
3.3.2 Recommendations to VCCB

SUMMARY
REFERENCE