EXPO Report Sustainability ING Rev2014 PDF

SUSTAINABILITY REPORT 2014
EXPO MILANO 2015

Expo Milano 2015 wishes to promote an international, cultural and educational experience in a shared
manner for its Visitors and Participants, fostering dialogue among all the citizens of the Planet and
thus contributing to enhance mutual cooperation. There are several organisational aspects that
present innovations: the pervasiveness of the Theme Feeding the Planet, Energy for Life, the Visitors
engagement, the Countries involvement through the Cluster model, the contribution of Companies
and Civil Society as well as the several initiatives organised during the approaching phase with Schools,
Universities and Research Institutions.
We are committed to make Expo Milano 2015 the first Universal Exposition exploiting the best tools
for managing our social, economic and environmental performances. This is why, in the occasion of
the publication of our second Sustainability Report, we can proudly announce that the Company has
obtained a very important acknowledgment from an external verification institution: our Sustainability
Management System for the planning phase of the Event is compliant with the international standard
ISO 20121:2013, allowing us to keep pursuing the values of efficiency, transparency and outside
engagement which represent key objects for Expo Milano 2015.
Giuseppe Sala
Chief Executive Officer of Expo 2015 Company
Commissioner of the Government of Italy for Expo Milano 2015

Expo 2015 SpA
PREAMBLE
Expo 2015 SpA has decided to publish a Sustainability Report in order to set down and communicate
to all its Stakeholders the commitments undertaken and the results achieved under the social,
economic and environmental profile of the organisation of the Milan Universal Exposition. Ever since
the candidature phase of the city of Milan to host the Event, sustainability has been a key element in
the strategy for ensuring its success which not only characterises the main Theme of the Exposition
but also pervades and marks all the planning, organisational and management aspects thereof.
Expo Milano 2015 is the first Universal Exposition to have been described through the drafting of a
Sustainability Report which, starting from the first edition in 2013, accompanies the approach to the
Event and the Event itself. The objective is to promote the dissemination of the activity of sustainability
reporting in the organisation of large events and in particular of the Universal Expositions thus
contributing to an intangible legacy of good practices and competences in sustainability reporting.
The first Sustainability Report was published in December 2013 with reference to the design and
planning phase managed by Expo 2015 SpA up to 30 June 2013, with the exception of some significant
data and events which occurred just before the print. In the same way, this second edition reports on
the activities carried out by Expo 2015 SpA up to 30 June 2014, with updates on some relevant themes
up to the time of printing. The third and last Report will be published at the end of the Event.
The previous edition of the Report can be seen and downloaded from the website (http://www.
expo2015.org/it/sostenibilita/il-rapporto-di-sostenibilita-di-expo). Reference is made to the same in
this edition for more detailed information on certain themes.
For the Sustainability Report Expo 2015 SpA has chosen to adopt, as a methodological reference, the
2013 edition of the Guidelines for Sustainability Reporting by the Global Reporting Initiative, the so-
called GRI-G4. The GRI Guidelines represent the best practice recognised at international level in the
field of sustainability reporting.

INDEX
01 PAG. 7
The Milan Universal Exposition and the mission of Expo 2015 SpA
1.1 Introduction pag. 8
1.2 UNIVERSAL EXPOSITION ORGANISATION AND THE ROLE OF THE BIE pag. 8
1.3 EXPO MILANO 2015 THEME pag. 10
1.4 VISITOR EXPERIENCE pag. 11
1.5 EXPO 2015 SPA ROLE pag. 11
THE GOVERNANCE AND THE COMPANY Organisation

02 PAG. 13 2.1 Governance and the bodies established for Expo Milano 2015 pag. 14
2.2 Involvement of the Country System pag. 15
2.3 Corporate governance of Expo 2015 SpA pag. 18
2.4 Company Organisation pag. 21
03 PAG. 25 THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK
3.1 INFRASTRUCTURES FOR EXPO MILANO 2015 pag. 26
3.2 RELEVANT REGULATORY FRAMEWORK pag. 26
3.2.1 EXPOSITION SITE AGREEMENT
3.2.2 REGULATORY FRAMEWORK ON SAFETY AND LEGALITY
3.2.3 STRENGHTENING OF THE PRINCIPLES OF FAIRNESS AND TRANSPARENCY
3.2.4 ENVIRONMENTAL ASSESSMENT PROCEDURES
3.3 EXPOSITION SITE pag. 30
3.3.1 MASTER PLAN
3.3.2 WATERWAYS PROJECT
3.4 SITE AND LOCAL COMMUNICATION pag. 41
3.5 ITALIAN PAVILION pag. 42
3.6 EXPO VILLAGE pag. 48
3.7 DIGITAL SMART CITY AND TECHNOLOGY pag. 48
3.8 DISMANTLING OF THE EXPOSITION SITE AFTER THE EVENT pag. 50
04 PAG. 53
PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015 AND STAKEHOLDERS RELATIONS
4.1 EXPO 2015 CHARTER OF VALUE AND COMMITMENTS pag. 54
4.2 STAKEHOLDERS MAPPING AND IDENTIFICATION OF MATERIAL ASPECTS pag. 60
05 PAG. 65 EXPO 2015s HUMAN RESOURCES

5.1 Expo 2015s staff pag. 66
5.2 Employment policies pag. 67
5.2.1 PERSONNEL SELECTION AND RECRUITMENT PROCESS
5.2.2 Staff performance assessment
5.3 Expo 2015s remuneration policy pag. 70
5.4 STAFF SKILLS DEVELOPMENT pag. 70
5.5 VOLUNTEER PROGRAMME pag. 72
5.6 Employees health and safety pag. 76
5.7 Health and Safety construction sites pag. 77
06 PAG. 83
THE ECONOMIC FRAMEWORK
6.1 FINANCIAL RESOURCES OF EXPO 2015 pag. 84
6.2 MECHANISM FOR CONTROL AND MONITORING OF EXPENSES pag. 86
6.3 Financial Statement 2013 pag. 86
6.4 ECONOMIC IMPACT OF THE EVENT pag. 88
07 PAG. 91
THE ENVIRONMENTAL FRAMEWORK
7.1 MAIN OBJECTIVES AND INITIATIVES pag. 92
7.2 EXPO 2015 SUSTAINABILITY MANAGEMENT SYSTEM pag. 92
7.3 RECLAMATION INTERVENTIONS ON THE EXPOSITION SITE pag. 95
7.4 Environmental Monitoring Plan pag. 95
7.4.1 WORKSITE PHASE MONITORING RESULTS
7.5 Assessment of the Impact on Human Health pag. 104
7.5.1 Exposure to PM10 and NO2 Effects and Impact on Health
7.5.2 Exposure to noise Effects and Impact on Health
7.5.3 Monitoring
7.6 LEED PROTOCOLS pag. 106
7.6.1 LEED ND PROTOCOL FOR THE EXPOSITION SITE
7.6.2 LEED NC PROTOCOL FOR THE CASCINA TRIULZA
7.7 Guidance and support activities for Participants pag. 108
7.8 Construction site Audits pag. 110
7.9 Greenhouse gases Inventory and offsetting pag. 111
7.9.1 offsetting interventions
7.10 ECOLOGICAL VALUE OFFSETTING (EVO) pag. 117
7.10.1 PHASE I OF THE EVO PROGRAMME
THE SOCIAL FRAMEWORK

8.1 Participating in Expo Milano 2015 pag. 124
PAG. 123 08
8.2 THE COUNTRIES pag. 125
8.2.1 Self Built Pavilions
8.2.2 CLUSTERS
8.3 THE INTERNATIONAL ORGANISATIONS pag. 128
8.3.1 UNITED NATIONS
8.3.2 EUROPEAN UNION
8.4 THE CIVIL SOCIETY pag. 129
8.5 THE PRIVATE SECTOR pag. 130
8.5.1 Partnerships
8.5.2 Suppliers
8.5.3 Green Procurement
8.5.4 ENCOUNTER BETWEEN COMPANIES AND PARTICIPANTS
8.6 Protocols on the topics of Legality and Labour pag. 136
8.6.1 Initiatives aimed at preventing mafia infiltrations
in the Exposition Site works
8.7 Communications by Expo 2015 pag. 142
8.7.1 Strategy and Objectives
8.7.2 COMMUNICATION PLAN
8.7.3 WEBSITES AND SOCIAL NETWORK
8.7.4 SPECIAL PROJECTS
8.8 FEEDING KNOWLEDGE PROGRAMME pag. 147
8.8.1 EURO-MEDITERRANEAN SCIENTIFIC NETWORK
8.8.2 Best Sustainable Development Practices (BSDP)
on food security
8.9 SCHOOL PROJECT pag. 150
8.10 Patronage for the initiatives of various Stakeholders pag. 152
8.11 Tourism promotion pag. 152
8.12 Ticketing pag. 154
METHODOLOGY
9.1 Methodological note pag. 158
PAG. 157 09
9.2 Table of correspondence with the GRI Guidelines pag. 160
9.3 CONTACTS pag. 171
partners commitments for the expo milano 2015 sustainability

PAG. 173 appendiX
1
The Milan Universal Exposition
and the mission of Expo 2015 SpA
THE MILAN UNIVERSAL EXPOSITION AND THE MISSION OF EXPO 2015 SpA
1.1 Introduction
Expo Milano 2015 is a unique global Event of extraordinary importance under the educational, cultural
and scientific profile, which will be held in the city of Milan from 1 May to 31 October 2015. The Theme
of the Exposition is Feeding the Planet, Energy for Life, and centres on nutrition and the sustainable
use of resources, the right to a healthy, safe and sufficient nutrition for the whole planet and on the
research into and sharing of more sustainable models of production and consumption.
The Milan Universal Exposition 2015 will see the participation of over 140 countries and about 20
million Visitors coming from all over the world. The objective is to unite Governments, Institutions,
Civil Society and Citizens in a debate on universal themes connected with nutrition and sustainable
development: the balance between natural resources, food and energy production, food security,
protection of both natural and agricultural biodiversity, innovation in technologies, the multidisciplinary
vision and cooperation, the linking of experiences and competences, food cultures, information on
healthy lifestyles and nutritional education.
1.2 UNIVERSAL EXPOSITION ORGANISATION AND THE ROLE OF THE BIE
The Universal Expositions are the largest of the world events, and since their origins in the first half of
the 19th century have been a display case of innovation and inspiration for humanity, and an important
platform for the presentation and sharing of new models capable of contributing to the development
of progress and civilisation.
Organised by the nation that wins a candidature competition, the Universal Expositions provide
for the participation of other countries invited through diplomatic channels by the host nation. At
international level, the Bureau International des Expositions (BIE) is the organism that has the task of
overseeing and regulating the calendar, the candidature campaign, the selection and the organisation
of the Expositions. The BIE is an inter-governmental organisation established in Paris in 1928 by the
Convention on International Expositions, subsequently amended in 1972, 1982 and 1988 (for further
information see the site of the BIE www.bie-paris.org).
Membership of the BIE is open to all member nations of the UN or one of its Agencies, of the
International Court of Justice, or countries whose application is approved by a two-thirds majority
of the General Assembly of the BIE. As of today, there are 168 member countries. The BIE works to
ensure correct application of the Convention and of all the regulations relating to the Expositions, and
also the transmission of knowledge and best practices from one Event to another.
The Expositions provide for two categories of participants: the Official Participants countries and
international organisations and the so-called Unofficial Participants NGOs, companies and Civil
Society Organisations.
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Values and the Mission of the Universal Expositions
The key Mission of the Universal Expositions is the education of populations, as confirmed by
Article 1 of the BIE Convention, on the basis of which an Exposition is a display which, whatever
its title, has as its principal purpose the education of the public: it may exhibit the means at mans
disposal for meeting the needs of civilisation, or demonstrate the progress achieved in one or more
branches of human endeavour, or show prospects for the future.
At the root of the BIEs work and so also of the organisation of the Expositions there are three
fundamental values:
Trust by signing the Convention, the countries commit themselves to creating and developing
opportunities for humanity to meet, and establish a link of brotherhood between different cultures;
Solidarity Multicultural exchange and sharing actions are the basis of every Event. The Expo-
sitions are a meeting point for cultural diversity and innovation, the place where different civili-
sations share their knowledge with the objective of identifying together the best prospects and
solutions to address the challenges to which humanity is called to respond;
Progress The Expositions aim to promote education via experience, development via innova-
tion and experimentation via cooperation.
Universal Expositions in History
The first Exposition recognised by the BIE before the establishment of the Convention in 1928 is the
one held in London in 1851, which saw the participation of 28 countries with more than 6 million
visitors: the Great Exhibition of the Works of Industry of all Nations. One of the most famous, the
Paris World Exposition in 1889, was organised to celebrate the centenary of the French Revolution;
the legacy of the Event is the structure that is still considered the symbol of the city and of the
whole nation, the Tour Eiffel. In 1906 Milan also hosted an Exposition centred around the theme of
transport, to celebrate the opening of the Sempione tunnel.
The Universal Expositions are often the ideal setting for the presentation of new inventions and
innovations to the whole world, including: the harvester-thresher (London, 1851), automatic sewing
machines (Paris, 1855), typewriters, the telephone and the phonograph shown in Philadelphia
(1876), the first diesel-powered car (Paris, 1889), the big wheel and the zip fastener (Chicago, 1893),
the incubator (Seattle, 1909), the photographic film (San Francisco, 1915), the television (New York,
1939) and the mobile telephone (Osaka, 1970).
With the arrival of the third millennium, moreover, the Universal Expositions have made it possible
to address the central questions for the world community, as evidenced by the themes of the
most recent Expos: The Oceans: A Heritage for the Future (Lisbon, 1998), Humankind, Nature,
Technology (Hannover, 2000), Natures Wisdom (Aichi, 2005), Water and Sustainable Development
(Zaragoza, 2008), Better City, Better Life (Shanghai, 2010), The Living Ocean and Coast: Diversity of
Resources and Sustainable Activities (Yeosu, 2012).
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SUSTAINABILITY REPORT 2014 9

THE MILAN UNIVERSAL EXPOSITION AND THE MISSION OF EXPO 2015 SpA
1.3 EXPO MILANO 2015 THEME
The Theme of Expo Milano 2015, Feeding the Planet, Energy for Life, pervades and characterises
all the various organisational and expressive dimensions of the Event. The title reminds us of the
importance not only of mankinds nutrition, but also, and above all, that of our Planet, highlighting how
these two requirements are deeply connected. The challenge for Expo Milano 2015 is to arrive at an
understanding of how mankind can simultaneously feed itself and the planet, through research and
the sharing of sustainable models of production and consumption and following a multidisciplinary
approach (environmental, historical, cultural, anthropological, medical, techno-scientific and
economic), so as to activate and develop ties, relationships and connections that can stimulate all
levels of society. Specifically, Expo 2015 has set out the Theme along three main lines:
scientific-technological, which includes scientific considerations, production processes, public
policies and the rules that govern food security and quality for balanced, sustainable development,
both for individuals and for the systems of food production;
socio-cultural, aimed at encouraging correct, healthy nutrition with the double objective of pro-
moting fair access to resources for all populations, without waste, and of facilitating the meeting
of the various peoples cultural and social identities through the different culinary and nutritional
traditions;
cooperation for development, aimed at reducing hunger, malnutrition and the social imbalances
connected with access to food.
Expo Milano 2015 and the UN Millennium Goals
The Theme of the Exposition and the challenges it poses are rendered even more relevant by the
coincidence of Expo Milano 2015 and the deadline for the UNs Millennium Goals. In particular, the
Theme of the Milan Exposition is linked to some of the Goals set down by the United Nations:
-- the first: to eradicate extreme poverty and hunger, specifically to reduce by 50% the world pop-
ulation that suffers from hunger;
-- the fourth: to reduce child mortality under 5 years of age by two thirds;
-- the fifth: to improve maternal health, in particular to reduce the rate of maternal mortality by
three-quarters;
-- the seventh: to ensure environmental sustainability, in particular by stimulating policies and
programmes of sustainable development to reverse the current loss of environmental resources,
reducing the process biodiversity of extinction;
-- the eighth: to develop a world partnership for development.
The United Nations have officially confirmed their participation in Expo Milano 2015 and will focus it
on the promotion of the campaign Zero Hunger Challenge. United for a Sustainable World.
The campaign, launched in 2012 by the UN Secretary-General Ban Ki-Moon, particularly stresses the
importance of achieving the first Millennium Goal, that of eradicating hunger, via an express invitation
to world cooperation. Regarding UN participation in the Event, more detail will be found in Section
8, while for more information on the Millennium Goals see http://www.un.org/millenniumgoals/.
10 Expo 2015 SpA

1
1.4 VISITOR EXPERIENCE
The objective of Expo Milano 2015 is also that of providing the Visitor with a unique, memorable experience
in terms of culture, education and entertainment, presenting itself as a traditional and innovative Exposition
at the same time: traditional because it will follow the guiding principle of the BIE regarding the educational
value of Expositions, and innovative because it will lay down a new concept of Universal Exposition
thematic, sustainable, technological and centred on the Visitor Experience. Indeed, future Expositions will
probably not be remembered for their architectural monumentality, but for the contribution to the themes
of human development that they will be able to address publicly and spread universally during the Event. It
thus becomes crucial to establish from the beginning the preconditions so that the Visitors experience can
be transformed into interest, further study, knowledge and awareness.
Expo 2015 has therefore set out the Theme in all of its main ways of representation in the Site which
will define the Visitors overall experience: both with the architecture and in the definition of the content
and events by the Participants, both by their food and catering service offer making the Theme also
a practical experience and in the use of innovative, more sustainable technologies. In this way it will
seek to attract the attention of the Visitors, involving them in defining possible solutions to the questions
regarding food security raised by the Event and encouraging their active participation or engagement.
It is furthermore of fundamental importance for Expo 2015 to ensure a unique Visitor experience
accessible to all, in full respect for the values of welcome, solidarity and pluralism essential to the
success of the Event. To this end the Company has set in motion a programme of assistance for
special Visitors (see Section 3).
1.5 EXPO 2015 SPA ROLE
The company Expo 2015 SpA was established according to the provisions of Article 4 of D.P.C.M.
22/10/2008, Measures required for the realisation of Expo Milano 2015, the founding regulatory act
for the overall organisation of the Event and for the definition of the competences of the bodies and
entities designated to carry it out. Expo 2015 SpA, formally established on 1 December 2008, is the
body responsible for the organisation, realisation and management of the Event. Consequently its
responsibility and duties include carrying out all the activities necessary for:
the realisation of the infrastructure, preparation and construction work of the Exposition Site (see
Chapeter 3 of the Report);
the involvement of the Participants in the Event;
the organisation and management of the Event.
With reference in particular to the work required for the realisation of the Exposition, Expo 2015 SpA
is the commissioning body and having the juridical status of a body governed by public law issues
public calls for bids for the award of contracts for works, services and supplies, in compliance with the
provisions of Legislative Decree N163 of 12 April 2006 (Code of Contracts).
Expo 2015 SpA Shareholders:

10% - Milan Chamber of Commerce
10% - Milan Provincial Council
20% - Lombardy Regional Council
20% - Municipality of Milan
40% - Ministry of the Economy and Finance

2
THE GOVERNANCE
AND THE COMPANY Organisation
THE GOVERNANCE AND THE COMPANY ORGANISATION
2.1 Governance and the bodies established for Expo Milano 2015
The management organisation of Expo Milano 2015 is governed by D.P.C.M. of 6 May 2013, which
replaced and abrogated D.P.C.M of 22 October 2008 (the original deed of association of the Company
Expo 2015 SpA) and the subsequent provisions with the purpose of rationalising the entities devoted
to manage all the activities connected to the Event and to simplify the procedures and processes
necessary to provide the infrastructures and to set up the Exposition Site, the related works as well as
all the functional interventions included in the municipal, provincial and regional programmes.
It defines the overall frame of the measures and funding needed for the realisation of Expo Milano 2015,
the responsibilities and competences of the various bodies involved, and the activities of organisation
and management of the Event. In particular, two different types of works are identified:
essential works, which include infrastructure works directly connected with the Exposition Site
and works of a technological nature;
and related works, relating to the wider road, street, rail and metropolitan line infrastructure meas-
ures.
The reference bodies for the governance of Expo Milano 2015 are:
1. Expo 2015 SpA as the company responsible for realising the Exposition Site and some of the essen-
tial works, organising the Event and managing the operational relationships with the Participants.
2. The Sole Commissioner of the Government of Italy for Expo Milano 2015 (Sole Commissioner)
who has the task of:
- representing the Italian Government to the participating Countries and International
Organisations;
- coordinating all the activities related to the preparation and organisation of the Event, with the
power of policy-making and general control over themes and contents;
- watching over the execution of the infrastructure works necessary for the Event, using enabling
powers and, if necessary, extraordinary substitutive powers in the case of necessity or urgency.
The Sole Commissioner identified in the figure of the Managing Director of Expo 2015 SpA -
also exercises substitutive powers to resolve situations or events hindering the realisation of the
essential and related works foreseen for the Event, as well as the participation of the nations and
bodies enrolled or the regular progress of the Event. He has nominated two delegates with the
functions of ensuring and checking the progress of the activities and measures relating to essential
and related works for the Event.
3. The Commission for the coordination of activities connected with Expo Milano 2015 (COEM), as
the highest coordinating body of the various institutional levels involved in the Event, with the main
purpose of ensuring the necessary link and coherence between the various activities of the Expo-
sition organisation and management. The COEM is chaired by the Prime Minister, or by a delegate
of his, and is made up of the Sole Commissioner, the Divisional Commissioner for the Italy Pavilion,
the pro-tempore President of the Lombardy Region, the pro-tempore President of the Province of
Milan, the pro-tempore Mayor of the Municipality of Milan and by the competent Ministers identified
from time to time by the Prime Minister.
4. The Official Panel for the Overall Governance of Regional and Supra-regional Interventions (Ta-
volo Lombardia), the body charged with the programming and realisation of the regional and su-
pra-regional activities related to Expo Milano 2015, and also of the activities related to the related
works regarding different areas from those for which Expo 2015 SpA is responsible. The Tavolo
14 Expo 2015 SpA

2
Lombardia chaired by the pro-tempore President of the Lombardy Region is attended by the
Sole Commissioner, the Divisional Commissioner General for the Italy Pavilion, the Municipality of
Milan, the Ministry of the Economy and Finance, the Province of Milan, the Municipalities of Rho
and Pero, the Milan Chamber of Commerce and, in relation to their respective competence, other
Ministers, local regional bodies, and, if interested, the other Italian Regions and supra-national bod-
ies or organisations.
Sole
Expo
Commissioner
2015
delegated
SpA
by Government
Tavolo Lombardia
Institutional
Coordination coordination
Commission for management
COEM of regional and
supra-regional
interventions
Figure 2.1 The four reference bodies for the governance of Expo Milano 2015
2.2 Involvement of the Country System
The success of Expo Milano 2015 also depends to a fundamental degree on the contribution of local
institutions in the areas directly affected and, more generally, on the relationship and collaboration
with bodies and institutions in the whole of Italy. In order to ensure the correct management and
outcome of these relationships, in organising the Event Expo 2015 SpA interfaces with:
-- the Municipality of Milan, via the City Operations programme, a planning tool that has been
adopted in order to integrate the projects and initiatives that the Municipality is carrying out in the
light of the Event, with the activities developed by Expo 2015 SpA, and therefore maximise the ben-
efits and positive fall-out on the city from the Exposition;
-- all the Italian Regions, in the context of the Expo Regioni round table, also attended by the
Conference of Regions and the Government, with the purpose of involving all the Italian Regions
in the Event, making the most of the Themes assets and quality points, and giving new impetus to
tourism as well.
The participation of all the Italian regions is also promoted via a series of Memoranda of Understanding
which Expo 2015 has signed with numerous bodies and institutions in the Lombardy and national
regional contexts, aimed at giving visibility to Italys productive and historical assets, involving the system

of businesses and districts, and endorsing food and wine specialities and the cultural characteristics of
the Country.
The involvement of the Country system is also fostered by the Government through the plan called
Agenda Italia 2015, aimed at promoting the role of Italy in the world, developing the themes and
content of the Universal Exposition and contributing to the development of the Country. The plan in
particular includes the project Expo e Territori, which promotes 25 itineraries of taste and culture
distributed throughout the Italian Regions. This initiative benefits from a 20 Millions of Euro appropriation
set aside by the Government, involves 320 municipalities and aimes at valuing 20 UNESCO sites, over
150 museums and other places of cultural interest and 80 typical Italian products. The suggestions
for defining the itineraries came directly from the Regions and were subsequently screened by the
Ministries involved: Agricultural Policies, Cultural and Tourism Heritage and Activities, Foreign Affairs,
Education and Research.
Expo e Territori is a key project for bringing Expo Milano 2015 to the whole Country, crossing the
cultural/architectural path with the cultural/touristic one, thanks to the promotion and enhancement
of lesser-known Italian destinations. Expo Milano 2015 thus becomes the opportunity to show the
variety of the historical, archaeological, artistic and cultural heritage that characterises and marks out
our Country, accompanied by the discovery of the typical culinary traditions in each local area.
Among the other initiatives promoted by the Government to re-launch tourism in Italy (see Chapter 8
of the Report), we should highlight:
-- the promotion of Italy and tourism to Expo Milano 2015 through specific missions abroad;
-- the Made of Italians campaign, aimed at facilitating visits to Expo Milano 2015 by Italians who live
abroad and foreigners of Italian origin;
-- the School Project;
-- the organisation of three large international exhibitions and their territorial itineraries: Italy from the
Renaissance to the 1900s, Giotto from Assisi to Milan and Leonardo da Vinci.
Finally, at regional level, in August 2013 the Lombardy Region through Finlombarda, the Milan Chamber
of Commerce, Unioncamere Lombardia and Expo 2015 established in Milan the Company Explora
SpA, with the strategic objective of increasing the touristic competitiveness and attractiveness of the
whole Milan-Lombardy area. In particular, the Company works to organise, following market logic, the
tourist resources of the area in order to propose them to international tour operators, positioning itself
as an intermediary between the latter and local operators.
ANCI per Expo
In December 2013 Expo 2015 signed a Memorandum of Agreement with the Prime Ministers
Office, the Italy Pavilion and ANCI (National Association of Italian Municipalities) with the scope
of promoting and coordinating programmes of communication and dissemination of information
on Expo Milano 2015 aimed at stimulating the participation and involvement in the Event of all
the Italian municipalities. This commitment translated into the organisation of a Road Show with
20 stages in 20 cities selected by the regional ANCI, which at the request of Expo 2015 sent the
invitation for candidature for becoming a destination of the tour to their Municipalities, collected
their proposals and selected the most interesting ones.
The tour set off on 11 April 2014 from Gorizia and currently (November 2014) has already been in the
cities of Monza, Catania, Venafro, Cuneo, Pisa, Maranello, Sestri Levante-Lavagna-Chiavari, Olbia,
16 Expo 2015 SpA

2
Matera, Courmayeur, Vicenza, Chieti and Lecce. Over the next few months the Road Show will stop
at Crotone, Naples, Ravenna-Rimini-Cesenatico and Perugia, ending in Latina on 16 April 2015, just
2 weeks before the opening of Expo Milano 2015.
In selecting the stages, precedence was given to proposals that integrated promotion of Expo Milano
2015 into other local events, both traditional, such as for example the Notte Rossa in Maranello, the
Festival della Montagna in Cuneo or the Monza Grand Prix, or organised ad hoc by the candidate
municipalities. The result is a varied Programme which at every stage publicises Expo Milano 2015
in a special, exclusive way, integrating it in the local context in the most suitable way, in order to
encourage the involvement and participation of local Stakeholders as well.
The format for the Road Show suggested by Expo 2015 generally provides for the arrival of the ANCI
per Expo bus (a travelling exhibition on the Event open to the public), an institutional occasion with
the participation of local authorities, the involvement of local producers (e.g. food stalls) and, where
possible, the participation of educational institutions. Details and further information on the project
are available on the site www.anciperexpo.it
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Figure 2.2 ANCI per Expo Road Show stages

2.3 Corporate governance of Expo 2015 SpA
The governance of Expo 2015 SpA provides for a Board of Directors comprising a maximum 5
members nominated by the Partners Assembly. The directors hold office for the period established
by their instrument of appointment, not exceeding three business years, and cease their commission
when the Assembly approves the balance sheet related to their last year of service. The Board of
Directors has all the powers of ordinary and extraordinary administration, as well as the authority to
carry out all the acts that it retains useful and/or suitable for the implementation and attainment of the
corporate objective, with the sole exception of the areas that the Law or the Company Statute assign
to other corporate bodies.
The Board of Directors chooses a President among its members, who proposes the appointment of a
Managing Director, again from the boards members. The President chairs the Board of Directors and
calls meetings every time he considers it necessary, or when it is requested by the Managing Director
or by the majority of the members of the Board. The President is responsible for corporate signature
and representation to third parties.
The Managing Director has the powers of strategic control, management and Corporate representation.
The Board of Auditors, comprising three members and two alternate auditors and appointed by the
Partners Assembly, supervises and checks observance of the law and the Company Statute.
From Autumn 2014, the Company has significantly increased its commitment to transparency through
the voluntary uploading of a significant amount of information relating to: the Company organisation,
the staff, with particular attention to the functions and related pay of managers, the measures adopted to
protect the guarantees of fairness and transparency (see Section 3) and all the checking and verification
procedures on the work of the Company, the calls for bids published, the subsidies and contributions
paid, the extraordinary and emergency measures adopted and much more. The address of the website
where this information can be accessed is http://www.expo2015.org/it/amministrazione-trasparente-.
Moreover, Expo 2015, as a Company prevalently owned by public bodies, is subjected to a tight net of
controls, both internal and external, for example regarding accounting regularity, observance of time
schedule, workers health and safety, fairness and transparency, anti-mafia legality and observance of
the necessary instructions for coordination with local bodies.
18 Expo 2015 SpA

2
Expo 2015 model of organisation, management and control ex D.Lgs. 231/2001
In the framework of legislative and corporate measures to guarantee observance and control of
the principles of legality, transparency and free competition, fundamental to the organisation of
the Event, in 2010 Expo 2015 SpA voluntarily adopted a Model of organisation, management and
control ex D.lgs. n. 231/2001. At the root of the Model lies the Ethical Code of the Company, which
defined the ethical-social principles and regulations for Company behaviour, the observance of
which is a commitment and duty for all the Companys employees as well as for all the persons that
maintain, for whatever reason, contractual and/or working relationships, even part-time, with the
Company itself.
The Model, drawn up starting from the mapping of Company processes and a risk assessment,
is updated to reflect, from time to time, new legislative provisions and internal changes in the
Company.
The Model includes the Supervisory Board (SB), which is autonomous, independent and competent
in risk control connected with the specific activities carried out by the Company and the related
juridical profiles. The Board is composed of 3 members, two external and one internal. Its task
is to supervise the observance of the Model on the part of those it applies to, its effectiveness in
preventing crimes, the implementation of the Models prescriptions in the context of the activities
of the Company and the updating of the Model itself. In particular, the SB refers to the Board of
Directors every six months via a written report on the outcome of the activities carried out in the
reference period, and on a continuous basis for specific or emergency needs. The SB also reports
to the Board of Auditors, at least annually, regarding the application of the Model, its operation and
updating, and relevant facts or events observed.
Finally, for monitoring purposes, the SB receives periodic information from the singular departments.
In any case, all those subject to the Model are required to communicate directly to the SB to signal
any violations of the Model.
The SB met 10 times in 2013 and 7 times in the first six months of 2014.
The Model and the Ethical Code can be downloaded from the Company site at:
http://www.expo2015.org/it/amministrazione-trasparente-/disposizioni-generali/programma-per-
la-trasparenza-e-l-integrita.

Internal Controls External Controls

Established Ad Hoc Institutions Operative Boards
COEM
Magistrate
Coordination
delegated to
Commission for Supreme Board of
control at the Court activities ARPA
Public Works
of connected
Auditors to Expo
Prime Ministers
Board of Sole Office.
Expo 2015 SpA GICEX
Auditors Commissioner Min. Economy
& Finance
Shareholders
Assembly
Lombardy Table
Commitee
- regional Court of Local Health
of Chartered
Board of and supra-regional Auditors Authority
Accountants
Directors measures
Lombardy
Regional State Ac-
Managing Region Territorial
counting
Director Internal Audit Special Labour
Office
Anti-mafia Management
Milan Section
Commission
Min.
Lombardy Infrastructure and
Region Transport
Supervisory Board Local Police
Environmental IDG State
Observatory Construction and
Special Measures
Milan Milan
Milan Prefecture Prefecture
Municipality Coord. Comm. Coord. Comm.
- Council Expo Supervisory Supervisory
Comm. Authority for Major Authority for
Works Major Works
Milan
Municipality
Lombardy Region
- Anti-mafia
Committee
Province of
Milan
Figura 2.3 Summary diagram of internal and external controls on Expo 2015 SpA
20 Expo 2015 SpA

2
2.4 Company Organisation
The structure of Expo 2015 SpA is divided into seven Divisions, which are organised into a variable
number of Departments responsible for achieving specific objectives:
Construction Division: responsible for completing the works on the Exposition Site within the es-
timated time and cost, for Works Direction and the coordination of Works Departments operating
on a different basis to realise the Site, and also responsible for carrying out the works foreseen for
the Waterways project.
Communication and Public Relations Division: responsible for the realisation of the plan for pro-
motion, communication and dissemination of the contents of Expo Milano 2015 through an effi-
cient communication management with the media, the organisation of national and international
events and the facilitation of relationships with the institutions.
Delivery, Integration & Control Division: responsible for the integration of all the Companys ac-
tivities and plans for the Event via a combined action through all the other Divisions, directed at
monitoring deliveries and controlling procurements and the use of resources.
Events & Entertainment Division: responsible for all the activities related to commercial and tourism
development, ticketing, marketing and the management of Partnership and Sponsorship contracts.
Operations Division: responsible for all the activities necessary for the correct functioning of the
Site during the six months period (security, logistics, maintenance, mobility, cleaning etc.)
Participants & Clusters Division: responsible for the management of relations with the BIE, Official
and Unofficial Participants and NGOs; responsible for realising the Clusters and Feeding Knowledge
Projects and for supporting Participants in the identification of accommodation solutions.
Italy Pavilion Division: responsible for all the activities necessary for the realisation of the Italian
Pavilion, and also for the organisation and coordination of Italys participation in the Universal Expo-
sition as a participating Country as well as the host Nation.
Finally, we should mention the Legal Department, which reports directly to the Managing Director,
which is entrusted with the activities necessary for Corruption Prevention and Transparency ex Law
190/2012 and the Juridical-Administrative Secretariat activities of the Board of Directors. In particular,
the Legal Director has to: draft the corruption prevention plan, check the efficient implementation of
the same and propose modifications in the case of the discovery of significant violations or changes
in the organisation; define appropriate procedures for selecting and training employees who will be
working in sectors particularly exposed to corruption; and monitor the fulfilment of the Companys
obligations of pubblication according to the regulations in force, and finally provide answers to the
citizens and companies requests about published data.

Communication Communication
Events Development
Communication
Partner
Communication
projects
CEO
Mgmt
and Media
Coordination
management
Institutional
Affairs
DELIVERY,
EVENT &
INTEGRATION & PARTICIPANTS
ENTERTAINMENT
CONTROL DIVISION
DIVISION
DIVISION
NON
Pavilion Zero
AUDIT (*) SUSTAINABILITY FOOD RETAIL & UNO PROGRAM MGMT
Art Director
PROGRAM MGMT
Europe,
HUMANE
TICKETING & PARTNERS & Asia and Americas and
RESOURCES PROCUREMENT
TOURISM SPONSOR MGMT Middle East BIE
& ORG.
relationships
TECHNOLOGIES AFRICA, NOP, EU, Holy See,

FACILITY, BUSINESS DEV. &
FINANCE & DIGITAL CLUSTER, PVS AND Int. Org. And
HEALTH & SAFETY SALES MGMT
INNOVATION BEST PRACTICES special projects
information VICE DIRECTOR VISITOR EXP. & MARKETING &

technology FINANCE EXIBITION DESIGN ENTERTAIN.
Figure 2.4 Organisation chart of Expo 2015 SpA
22 Expo 2015 SpA

2
Italian
Pavilion (**)
(*) Comes under the Board of Directors in terms of hierarchy. Reports to the Delivery,
Integration & Control Division.
(**) Reports to the CEO from an organisational point of view and to the Section Commissioner
for the Italian Pavilion from a functional point of view (for co-ordination, guidance and audit
activities).
Legal
CONSTRUCTION OPERATIONS
& DISMANTLING DIVISION
DIVISION O. Passariello
Operational
Deputy director Expo Village and
command &
C&D events areas
control
Technical
Tenders and Waterways
Administrative PROGRAM MGMT ACCREDITATION
contracts execution D.T.
Director
Safety, LOGISTIC,
FIELD
environment, MOBILITY, WASTE
OPERATIONS
authorizations & CLEANING
Manufactors Infrastructure
execution D.T. execution D.T.
Participants PARTICIPANTS
PARTICIPANTS
technical CONSTRUCTION
ON SITE MGMT
support S ADVISOR

3
THE WORKS FOR EXPO MILANO 2015
AND THE REGULATORY FRAMEWORK
THE WORKS FOR EXPO MILANO 2015 AND THE REGULATORY FRAMEWORK
3.1 INFRASTRUCTURES FOR EXPO MILANO 2015
In 2008 two groups of works were envisaged for the realisation of Expo Milano 2015:
-- the Essential Works, for which Expo 2015 and other bodies are responsible, and whose total value
amounts to 2,129.1 million;
-- the Related Works, which are the responsibility of other bodies.
The Essential Works which are the responsibility of Expo 2015 SpA amount to 1,305.6 million.
The Company is the direct recipient of the public funds from the financing Bodies. The methods of
assignment and accountability of the funds and how they can be used are described in Chapter 6 of
the Report.
The Essential Works include:
the works required to realise the Exposition Site:

- the urbanisation interventions, such as, for example, the interventions to remove interferences
and to re-route traffic around the Site perimeter, the construction of the basic Exhibition ground
(the so-called Piastra), or the technical infrastructure works;
- the Artefacts, or rather, the architectural structures that will house the various services for the
Visitors restaurant services, commercial services, toilet facilities etc. the spaces for the
various events, the renovation and re-qualification of existing buildings and the realisation of the
architectural structures for the Clusters and the Thematic Areas;
the irrigation and water supply interventions essential for the functioning of the Exposition Site
and the Waterways project;
the construction and fit-out of the Italian Pavilion in the Exposition Site as host Country.
The remaining Essential Works regard the interventions for connection to the Site (road and motorway
networks, the underground railway, parking areas and structures), whose implementation is the sole
responsibility of local institutions, in the context of the competences defined and assigned to the
Tavolo Lombardia (Lombardy Panel). These interventions amount to 823,5 million.
Within the category of the Related Works for the Exposition there is a series of infrastructures
involving streets, roads, railways and underground lines, already envisaged by infrastructural plans and
programmes independent of the Event, and whose implementation is nevertheless relevant in order to
ensure the full access of the regional and national networks to the Exposition Site. The implementation
of these interventions is the responsibility of various local bodies and institutions (Lombardy Region,
Province of Milan, Milan City Council, ANAS [Azienda Nazionale Autonoma delle Strade (National Road
Board)], RFI [Rete Ferroviaria Italiana (Italian Railway Network)]).
3.2 RELEVANT REGULATORY FRAMEWORK
The realisation of a Universal Exposition requires the definition of a regulatory framework which
regulates the organisation and management of the event and participation in it. The main reference text
with regard to Universal Expositions is the 1928 Convention Relating to International Expositions, along
with various regulations by the BIE aimed at disciplining the competences of the Country hosting the
event and the participation of the Countries in the event. Furthermore, it is appropriate to emphasize
that Expo Milano 2015, taking place in Italy, remains under the exclusive jurisdiction of the Italian State
26 Expo 2015 SpA

3
and, consequently, the applicable rules are those in force in Italy (except for the provisions of the 1928
Convention and the subsequent amendments with regard to the establishment of a duty free zone
within the Exposition Site, with all the relevant relief from customs duties and tax).
3.2.1 EXPOSITION SITE AGREEMENT

As established in the Convention Relating to International Expositions, the host Country must adopt a series
of special legislative measures aimed at facilitating the organisation of the Exposition. To this purpose, in July
2012 the Italian Government and the BIE stipulated an Exposition Site Agreement, ratified by Law 3/2013.
It is an agreement which has already been successfully used in previous International Expositions; it is
aimed at determining which mechanisms should be adopted in order to facilitate the participation of States,
international organisations and public and private subjects in Expo Milano 2015, guaranteeing the necessary
tax and operational conditions. Among the main measures envisaged in the Agreement there are:
simplified procedures to issue entry visas, temporary residence permits and work permits for the
foreign personnel involved in the Exposition;
the allocation of frequencies for Participating Countries wireless mobile communications;
special measures envisaged to guarantee access to the national insurance system, healthcare system,
school and social system of the foreign personnel involved in the organisation of the Exposition;
tax-exemption measures for the Participating Countries for the import of goods and materials.
3.2.2 REGULATORY FRAMEWORK ON SAFETY AND LEGALITY

The size of the areas involved and of the planned works, the number of workers, the duration of the projects
and their economic value are factors that have made Expo 2015 aware of the potential risks connected to
the realisation of the Exposition Site, especially in relation to work site safety, the regularity of contracts and
the risk of Mafia infiltrations.
The relevant regulatory sources for work site safety and for the regularity of public contracts are,
respectively, Legislative Decree 81/2008 and subsequent amendments and additions (Consolidated
Law on Safety) and Legislative Decree 163/2006 (Public Contract Code). The Sites yards are also
subject to anti-Mafia regulations updated with the coming into force of the new anti-Mafia code:
Legislative Decree 159/2011 (as amended by Legislative Decree 218/2012, which has extended the
definition of the categories that can be checked).
The details of the anti-Mafia measures applied among which the Legality Protocol, signed with the
Prefecture of Milan in 2012, stands out in importance are described in Chapter 8, within the context of the
control systems adopted by the Company in collaboration with the various subjects and institutions involved.
According to this Protocol, Expo 2015 is the subject responsible for protecting the Sites works from Mafia
interference, and it has the duty of guaranteeing a constant and consistent flow of information on the data
relating to the supply chain of all its contracting and subcontracting companies, all of which are obliged to
communicate their data and the information concerning the subcontracting companies participating in the
works (See Lombardy Regions Territorial report on illegal activities connected to the waste cycle, approved
by the Parliamentary Committee of Inquiry into the Waste Cycle and Related Illegal Activities on 12/12/2012).
In order to implement the Protocol, Expo 2015 inserts into every contract it signs the obligation by
the contractors to report any extortion attempts or any solicitation of illegal behaviour, despite the
absence of a general law imposing such an obligation. This is an advanced experience in the fight
against the Mafia and a clause which while awaiting legislation which will convert it into a general
rule for all contractors and subcontractors could serve as a model to be introduced in all contracts.

3.2.3 STRENGHTENING OF THE PRINCIPLES OF FAIRNESS AND TRANSPARENCY

In May 2014 some of the tender procedures approved by Expo 2015 were the subject of investigation
by Milans Public Prosecutor (in particular those relating to the architectural service structures, to the
Southern Waterways and to the identification of a concessionaire of Expo Milano 2015s remote parking
areas and the relevant shuttle bus service). A manager of Expo 2015 was also involved in the investigation
as he was suspected of having interfered with the fair and normal implementation of the above-mentioned
procedures. The manager involved resigned from Expo 2015 while the Company declared that it had
nothing to do with it and offered its total willingness to collaborate with the authorities as well as to
strengthen its internal control system, aimed at guaranteeing fairness and transparency. Also in the light
of the above-mentioned matter, on 24 June 2014, the Italian Government, through Legislative Decree
90/20141 containing urgent measures for simplification and administrative transparency and for the
efficiency of judicial offices, assigned to the President of the National Anti-Corruption Authority (ANAC)
the task of monitoring and guaranteeing the fairness and transparency of the procedures connected to
the realisation of the works for Expo Milano 2015. ANACs President therefore promptly set up a special
task force consisting of members from ANAC and from the Guardia di Finanza (Italian Financial Police)
for the purpose of assisting in the preventive verification activities aimed at ascertaining the legitimacy
of the acts related to the assignment and execution of the contracts for the works, services and supplies
connected to the implementation of the Event.
For this purpose, Expo 2015 must send all the records of the procedural documents for contracts assignment
to ANACs President on a regular basis (such as, for example, tenders and invitations letters, conditions of
tender, specifications, contract models etc.) as well as some documents relating to the phase of execution
of the contracts (in particular examinations of alterations during construction of high-cost works).
Instead, the records of the assignment of services or supplies for an amount below 40,000 and the variation
documents envisaging a moderate increase in expenditure compared with the total amount of the assignment,
are not subject to a preventive verification of legitimacy. Nevertheless, Expo 2015 is obliged to send periodical
reports on such records to ANAC, which keeps the right and the authority to carry out random checks.
On 10 July 2014, ANACs President sent to the Prefecture of Milan the request for the extraordinary and
temporary management of Maltauro SpA, the company that had won one of the contracts subjected
to investigation; a contract which regards the architectural service structures for the Exhibition
Site. The request was granted a few days later by the Prefect of Milan, who appointed one or more
administrators on whom to bestow, by law, all the powers and duties of the companys administrative
bodies, but only for the complete execution of the contract being investigated.
On November 4 2014, the Prefect of Milano put under compulsory administration also two of the
companies that had been awarded the contract for the Waterway project (Maltauro SpA and Tagliabue
SpA) because of their involvement in some investigations concerning the regularity of the relative
procurement process. Even in this case, Expo 2015 declared its non-involvement whereas the manager
involved resigned from the Company.
For further information on the measures adopted by the Government to guarantee the fairness
and transparency of the procedures connected to the realisation of the works and of the activities
connected to the organisation of the Event, please visit http://www.anticorruzione.it/.
1
Legislative Decree 90/2014 containing Urgent measures for simplification and administrative transparency and for the
efficiency of judicial offices in G.U. [Official Gazette] no. 144 of 24 June 2014, converted into Law 144 /2014, in G.U. [Official
Gazette] 190/2014.
28 Expo 2015 SpA

3
3.2.4 ENVIRONMENTAL ASSESSMENT PROCEDURES
The plan of the Essential Works to be carried out by Expo 2015 for the realisation of the Exposition Site
and of the relevant Artefacts is not only required to comply with the applicable environmental legislation
but is also subjected to a detailed plan of verifications aimed at ensuring that the works and activities
carried out on the Exposition Site are sustainable from the environmental point of view. Indeed, the
plan is subject to authorization procedures for the works by the Permanent Project Review Committee
(CdSP [Conferenza dei Servizi Permanente]), set up with the Decree No. 12161 of 21 October 2011
by the Lombardy Interregional Commissioner for public works. The CdSP is the institutional body to
which preliminary and final projects must be submitted; it also collects the opinions of all the bodies
involved and approves the projects
The interventions on the Site have also been the subject of two specific procedures:
a Strategic Environmental Assessment (SEA) aimed at assessing the Planning Agreement, contain-
ing the zoning variance to the general planning schemes of the municipalities of Milan and Rho,
necessary for the realisation of the Expo Milano 2015 Universal Exposition. The Planning Agreement
was given final approval in the Decree of the President of the Regional Council (DPGR) No. 7471 of
4 August 2011;
an Environmental Impact Assessment (EIA) for the preliminary project of the Exhibition Piastra (that
is to say, the Sites most important infrastructure, comprising the water and drainage works, the
main roadways, the facilities for the distribution of electricity, telecommunications and water). The
Procedure ended with Regional Government Order IX/2969 dated 2 February 2012. The EIA Order
contains: (a) a favourable judgement on the projects environmental compatibility, (b) certain spe-
cific recommendations which would have to be implemented; and (c) provision for the setting up
of an Expo 2015 Environmental Observatory. The development of the project was followed by two
procedures aiming at verifying the applicability of EIA which led to the exclusion of a new proce-
dure of environmental assessment, provided that the recommendations prescribed in the Regional
Government Order IX/4779 dated 30/01/2013 and in the Regional Government Order X/725 dated
27/09/2013 were complied with.
The Expo 2015 Environmental Observatory was set up in 2012 to perform five functions:
1. to check compliance with the mandatory recommendations of Order IX/2969;
2. to verify the proper execution of the environmental monitoring activities;
3. to identify and plan compensation/offsetting measures to deal with particular environmental matters;
4. to certify the completion of measures to offset the impact of ecological value loss of soils and the
impact of climate-changing emissions;
5. to make environmental information available to the general public.
The Expo 2015 Environmental Observatory is made up of representatives of the Lombardy Region,
Expo 2015 Company, the Province of Milan, the municipalities of Milan and Rho and organisations
within the Region which had taken part in drawing up the EIA. It receives technical support from the
Lombardy Regional Agency for Environmental Protection (ARPA Lombardia) and is open to outside
bodies which apply to join it (e.g. the environmental pressure groups (Legambiente and FAI, the
Cariplo Foundation, the WWF, and the South Milan Farming District). To make the Observatorys work
more effective it has set up four working groups: Planning and Services, Monitoring, Environmental
Offsetting (ecological value and CO2), and Public Health.

3.3 EXPOSITION SITE
3.3.1 MASTER PLAN

The Exposition Site occupies an area of 1.1 km2 north-west of Milan: the municipalities directly affected
are those of Baranzate, Bollate, Pero and Rho. The district enjoys excellent communications: the Site
itself is at the intersection of two motorways, the A8/A9 Como-Varese-Milan and the A4 Turin-Milan-
Venice. It is also served by the main public transport systems (Metro Line 1, the city rail link, and local,
regional and high speed railway services). It is less than one hour from Milans Malpensa and Linate
Airports, and one hour away from the Orio al Serio Airport.
Two watercourses cross the Site on which Expo Milano 2015 is to be held: the Guisa River and the
Viviani conduit. Both have a very limited flow, but are periodically affected by floods. In order to avoid
the risk of overflows, both watercourses have been diverted into a new bed running outside the Site
along the A8 motorway. Additional protection is afforded by the construction of a so-called flood
control reservoir, a reinforced concrete basin with a volume of 20,000 m3 located in the eastern
portion of the Site and designed to act as a safety valve for excess water in the event of exceptional
floods.
Figure 3.1 The Exposition Site
The Master Plan submitted to the BIE is based on two axes at right angles, recalling the layout of
ancient Roman cities (Figure 3.2):
The Decumanus, or World Avenue, an axis approximately 1.5 km long and 35 m wide which cross-
es the whole Site from east to west. Along this axis are the pavilions of the various Participants, thus
offering every Country a prominent position and great visibility;
the Cardo, a perpendicular axis 350 m long with a north-south orientation, along which rise the
structures built for the participation of the Italian Communities and territories.
At the intersection of these two main avenues there is Piazza Italia, a symbolic meeting point between
Italy and the world.
30 Expo 2015 SpA

3
The more significant Artefacts to be built by Expo 2015 on the Exposition Site are:
the Lake Arena, approximately 90 m in diameter, is the biggest open space dedicated to Visitors. It
will house art events and art installations;
the Mediterranean Hill, its top affording a panoramic view of the Site;
the Expo Centre, a space for offices and events (it comprises the auditorium, with seating capacity
for 1,500 people, and the performance area);
the Expo-Cascina Merlata Walkway, which provides access to the staff of the Participants housed
in the Cascina Merlata complex;
the Fiera Walkway, to facilitate entry to and exit from the Exposition Site;
the Open-Air Theatre, a temporary building located on the southern portion of the Site, designed
to accommodate approximately 11,000 people on the lawns and on the terraces, for open-air con-
certs, stage shows and official ceremonies. The canopy covering the stage area is made entirely of
solar panels, so that the energy needed for the various performances can also be obtained from
renewable sources;
the Cascina Triulza, a renovated old farm house which is an important example of the historic ar-
chitectural and environmental heritage represented by the Milanese farmsteads.
The Clusters are the innovative element of Expo Milano 2015 since, for the first time, the Countries
which will not build their own exhibition pavilion, will be grouped in collective pavilions according to
thematic identities and food chains, rather than according to geographical criteria.
Each Country will be given a space for offering its own particular contribution to the development
of the theme of the chosen Cluster, while common areas will be dedicated to cultural and musical
events, tastings and thematic exhibitions. The model of participation in the Clusters is described in
Chapter 8.
At key locations around the Site there will also be the Thematic Areas, spaces devised by Expo 2015, in
which the Organiser will put forward its own interpretation of the Theme. The five Thematic Areas will
deal with the subject of food through exhibitions and art installations, functioning as essential points
for exploring the Theme and for stimulating Visitors engagement:
Pavilion Zero this Pavilion will act as the launch pad for the Theme of Expo Milano 2015, where
Visitors will be able to review the history of human nutrition and approach the big issues concern-
ing the future of the planet by strolling through a very striking scenographic display covering 38,000
m2. The exhibition, developed with the contribution of the United Nations, will end with a space
dedicated to the Best Sustainable Development Practices selected from the Feeding Knowledge
programme described in Chapter 8;
Future Food District made up of two 2,500 m2 exhibition pavilions and of a 4,500 m2 public
square, will present possible scenarios for the extensive application of new technologies at each
stage of the food chain through an extremely interactive itinerary; the Visitor will be able to expe-
rience what buying in the supermarket of the future and cooking the purchased food in the hy-
per-technological kitchens will be like;
Biodiversity Park the Park will be a large area (14,000 m2) dedicated to agro-biodiversity - that is
to say, the diversity of agro-industrial systems - through a system of greenhouses, open spaces and
cultivated spaces through which the Visitor will be able to discover a multitude of plants, crops,
orchards, gardens, installations, digital interactions, applications, games and performances;
Childrens Park a space wholly dedicated to the Expositions younger Visitors and their families, who
will be able to explore the complex themes of life and sustainability through various activities which are
both educational and fun and which use different stimuli (physical, sensory, relational and cultural).

The Thematic Area Art & Foods, instead, will be held at the Triennale di Milano for the whole duration
of the Exposition, contributing to strengthening the citys bond with the Event: it is an exhibition
dedicated to the iconography of food, drink and good companionship, which presents food as the
object of the works by artists from all over the world.
The exhibition will be accompanied by a display of items connected to cooking, nutrition and
conviviality which have changed mans daily life.
Lastly, the Site is bordered by one of the Expos hallmark projects: a Canal 4.5 km in length and about
4.5 m wide at its narrowest, with a total area of some 90,000 m2. The water for the Canal, which will be
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CENTRE LEGUMES
WAREHOUSE
EXPO OFFICES
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CONFERENCE
CENTRE
ZERO PAVILLION
OFFICIAL PARTICIPANTS OFFICIAL PARTICIPANTS

LEGENDA: THEMATIC AREAS EVENT AREAS SERVICE AREAS
CLUSTERS SELF BUILT LOTS
Figure 3.2 The Site Plan
32 Expo 2015 SpA

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between 30 cm and 70 cm deep, will come directly from the Villoresi Canal, an existing canal which
crosses the territory north of Milan.
The making of the new canal is part of the activities for the development of the Waterways project, to
which the next paragraph is dedicated.
The state of progress of the essential works for which Expo 2015 is responsible, is regularly updated
on the pages of the Open Expo website dedicated to the works under way (http://dati.openexpo2015.
it/chart/lavori.html).
ISLANDS
BIO
MEDITERRANEUM
ARID ZONES
BIODIVERSITY PARK
LAKE ARENA
PALAZZO
ITALIA
MEDITERRANEAN
HILL
SLOW
FOOD
CEREALS &
TUBERS
FUTURE FOOD OPEN-AIR THEATRE

DISTRICT
ARTS & FOODS

TRIENNALE DI MILANO
CORPORATE PADIGLIONE ITALIA CIVIL SOCIETY

Access to the Exposition Site
One of Expo 2015s objectives is that of ensuring a visiting experience accessible and enjoyable by
everyone, respecting the values of welcoming and pluralism, fundamental for the successful outcome
of the Event. For this purpose, the Company has created a programme aimed at coordinating all the
interventions which will be implemented for ensuring the greatest possible access to the Exposition
Site, visits, contents and communication enjoyable by everyone, a good quality welcome as well as
good quality services for the general public, including people with disabilities and those with other
specific needs (elderly people, people with health problems or with food intolerances, pregnant
women, families with small children etc.).
These actions will be carried out in tune with the principle according to which each Visitor - with his
specific needs deriving from personal and health conditions has the right to access the Site and
enjoy the visiting experiences offered by the Event in a complete and fully autonomous manner.
During the implementation of the interventions, the Company will promote, on one hand, the
involvement of and discussions with the most representative disabled peoples organisations and,
on the other hand, with public and private subjects which are competent in the fields of accessibility
and usability of the territory and of services to citizens.
3.3.2 WATERWAYS PROJECT

The programme of interventions of the Waterways Project, which was approved on 13 February 2012
by the Board of Directors of Expo 2015 and ratified by Regional Government Decree No. IX/3255 by
the Executive of the Lombardy Region on 4 April 2012, is divided into four thematic categories:
1. interventions essential for the functioning of the Exposition Site
redevelopment of the Principal Villoresi Canal (Groane Tract and Monza Tract);
construction of the Secondary Waterway Canal for Expo 2015:
- Northern Waterway (Via dAcqua nord), from the Villoresi to the Site and correlated cycleway link,
- Southern Waterway (Via dAcqua Sud) from the Site to the Naviglio Grande (Milans main
historic canal);
2. Regional waterway network:
re-qualification and making safe of the Guisa River valley;
realisation of the Green - Blue Ring (Milan Lake Maggiore);
3. Expo Park:
creation of a pedestrian and bicycle ridge way (Naviglio Grande/S. Cristoforo Expo Site/Fair
cycle link and signalling system and Cascina Merlata Expo Site link);
re-qualification of the Darsena and Naviglio Grande (recovery of the Darsena and of the Naviglio
Grande: banks, parapets and northern tow path);
4. landscape and rural system:
interventions of agri-environmental recovery and recovery of elements of the rural landscape.
During the implementation phase, the interventions were then aggregated and/or divided for an easier
and more coordinated implementation. The Figure below offers a concise description of the various
projects/contracts.
The programme of interventions of the Waterways Project, as described in the previous edition of the
Sustainability Report, is the result of a long debate with the authorities responsible for the management
of the territory.
34 Expo 2015 SpA

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Waterways
Project
Navigli and historic

waterways
Green-Blue ring
Figure 3.3 The waterways project
Figure 3.4 Waterways works underway - Construction Sites on the Villoresi Canal

Valorisation of the rural landascape
The project of valorisation of the landscape and of the rural system is part of the Waterways project,
as a complementary action to the other interventions envisaged by the project in the western part
of Milan. The intervention area goes from the Villoresi Canal north of Milan to the Naviglio Pavese
south of Milan.
The project is aimed at promoting and valorising the rural landscapes more directly correlated to the
urban system and to the route of the canal and of the dorsal pedestrian/cycle path of the Waterway.
The main planned interventions are:
-- the reconnection and organisation of routes/itineraries through the rural landscape;
-- the implementation of works aimed at recovering and valorising areas and property connected
to or bordering on the above-mentioned routes with the aim of promoting the itineraries and
landscapes covered.
The chosen routes extend for approximately 50 km altogether, almost entirely on already existing
routes which are public property, or on routes used by the general public, and they define various
itineraries/circuits relating to 4 distinct territorial contexts:
1. Groane the northern sector which includes the landscape of the plain between the Villoresi
Canal and the southern border of the Parco delle Groane;
2. 5 Municipalities the western sector relating to the cereal-growing plain of the strip containing
karst springs in the part directly correlated with the park proposal of the 5 Municipalities;
3. Muggiano the western sector relating to the cereal-growing plain of the strip containing the
springs in the part directly correlated with the surroundings of Muggiano;
4. Rice fields - the southern sector which includes the low irrigated rice plain between the Naviglio
Grande and the Naviglio Pavese. Light equipment will be placed along the routes (such as, for ex-
ample, benches and/or seats, fences, notice boards with educational/informative panels, vertical
signalling systems etc). In the rural territories covered, numerous elements belonging to the local
landscape are recovered and recomposed: springs and waterways, wooded areas, hedges and
plant rows, hydraulic structures and other assets of historical interest. Finally, the creation of small
rest areas and of some receptive points for the purpose of facilitating the enjoyment of the rural
context is envisaged, along with the highlighting of the points of access from the built-up areas.
The project has been defined and is carried out through ERSAF in strict agreement with the local
authorities involved, which have signed in that respect a memorandum of understanding.
Already in 2007, in the Candidates Dossier, the importance of water as a primary element for nutrition
was being considered, suggesting the Canal which surrounds and marks out the Exposition Site and a
Waterway Project.
Thus in 2009, within the Tavolo Lombardia (Lombardy Panel), a specific round table with the authorities
concerned was set up, with the aim of examining the various pursuable design options. The common
indications and objectives which emerged from the table are listed hereunder:
the functional correlation between the Site canal and the Waterways,
the guidelines for the reorganisation/(permanent) improvement of the irrigation networks efficiency,
the environmental and landscape re-qualification of the green and agricultural areas west of Milan.
On the basis of these indications, between 2009 and 2010, the Feasibility Study for an irrigation link
between the Villoresi Canal and the Naviglio Grande was conducted, with the aim of guaranteeing:
the hydraulic functioning of the Exposition Site (irrigation of the canals within the Site, supplying of
cooling systems in temporary buildings, collection of phyto-purified rainwater);
36 Expo 2015 SpA

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a greater water supply for the irrigation system in the agricultural areas west and especially south of
Milan; keeping the water balance unaltered, that is to say, without any further withdrawal of water
from the Ticino river.
The project, described in the Registration Dossier presented to the BIE in 2010, is better articulated and
defined in its various components in the programme of interventions approved on 13 February 2012 by the
Board of Directors of Expo 2015 and ratified by the Regional Council with Regional Government Decree
No. IX/3255 dated 4 April 2012.
State of progress of the Project as of October 2014
Project/Contracts State of progress Start of the works
1 Villoresi Canal - Groane Tract works underway 06/2013
2 Villoresi Canal Monza Tract works underway 06/2013
3 Northern Waterway works underway 07/2013
works partly underway and partly

4 Southern Waterway suspended pending approval of 08/2013
alternative route
Southern waterway Urban

5 works underway 02/2014
Testata
6 Darsena Re-qualification works underway 08/2013
7 Blue-Green Ring works underway 09/2014
8 Guisa re-qualification works underway 08/2014
works partly underway and partly

9 Rural Landscape 04/2014
being planned
Table 3.1 State of progress of the Project as of October 2014.

Southern Waterway
The Southern Waterway project has been subject to numerous protests by spontaneous local
committees both in relation to the inconveniences caused by the works and to the work itself.
Therefore it seems useful to devote a box to the Southern Waterway case, describing the approval
process as well as the events which have led to the modification of the original project.
The identification of the route of the Southern Waterway (from the Exposition Site to the Naviglio
Grande) has taken place as a result of two feasibility studies commissioned by Expo 2015:
1. the first study was carried out by Studio Paoletti in 2010 within the broader context of the hydrau-
lic feasibility of the Exposition Site;
2. the second study was conducted in 2011 by the ET Villoresi Consortium, which, once the au-
thorities involved had been consulted beforehand (in particular AIPO, Lombardy region and Milan
City Council), revised the route hypotheses contained in the previous study for the purpose of
identifying a route which would be more easily realised, with the possibility of faster emptying in
case of an emergency, and greater flexibility in terms of supply.
Figure 3.5 Waterways works underway - Darsena Construction Site

The project, developed in close collaboration with the bodies involved, was subjected to two
verification and approval steps during the Services Conference:
1. the preliminary project of the entire Waterways Canal Secondary Villoresi Canal (including the
northern tract as well) - approved on 6 July 2012 which defined the route and the typological
characteristics of the new irrigation canal in its various tracts;
2. the final project of the Southern Waterway Canal and the Darsena Expo/Fair link, (which
includes the canal for the return of irrigation water to the Naviglio [the so-called Southern Wa-
terway]), the organisation of the bordering areas, the Darsena Expo/Fair bicycle link, and the
organisation of the banks of the Grande Naviglio in Milan) approved on 8 January 2013.
The approved final project is therefore an integrated project which combines the implementation of the
planned irrigation reorganisation with the opportunities of requalification and valorisation of the green
and agricultural areas west of the city and of the banks/towpath of the Naviglio in Milan; long tracts of the
canal with grassy banks, water displays, pedestrian/bicycle paths, recovery of abandoned areas, furniture,
green connections and the full return of the towpath of the Naviglio to the system of urban public spaces,
including the construction of new pedestrian bridges. The irrigation canal and the pedestrian/bicycle link
between the Site and the Naviglio Grande cross the Parco Pertini, Parco Trenno and the Parco delle Cave.
According to the original planning, the works, which were begun at the end of August 2013, were intended
to be complete by April 2015; nevertheless the construction site set up for the Southern Waterway, starting
in November/December 2013, led to protests from local citizens, worried about the impact that the
planned works and their implementation could have on the citys above-mentioned parks.
38 Expo 2015 SpA

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Figure 3.6 Waterways works underway - Northern Waterway Construction Site

More specifically, when the works were about to start, a series of demonstrations by a few autonomously
established committees began; such demonstrations forced the site managers, after being notified by
the contractors, and following specific on-site inspections in the various areas concerned, to suspend the
works for lack of the necessary safety conditions owing to the presence of the demonstrators. In order to
assess the reasons for the citizens protests and identify possible common solutions, in December 2013, the
Municipality of Milan activated a negotiating table with the representatives of the demonstrators which led
to several meetings being held between Palazzo Marino and various structures of Expo 2015. Nevertheless,
despite all those meetings, it was not possible to reach an agreement which satisfied everyone and, as a result
of that, the Delegated Commissioners presented to the Sole Commissioner of Expo 2015 the opportunity
to re-examine the project. In particular, 5 alternatives to the original project were taken into consideration:
1. not to realise the work;
2. to define an alternative route west of the city along the Olona Diverter;
3. to divert the Waterway slightly south of the Exposition Site within the Olona river;
4. to define alternative implementation techniques which would have a smaller environmental im-
pact within the citys parks Pertini and Trenno;
5. to improve the integration of the work within the projects for the reorganisation of the Parco delle Cave.
The first three alternatives were discarded because the work must be realised anyway, both for the use
which will be made of it in relation to the Exposition Site and especially for the important irrigation purposes
it will be able to accomplish permanently for the benefit of the agricultural areas south of Milan; furthermore,
the second alternative, already taken into consideration by the Feasibility Study, involves a more complex
and onerous realisation compared to the original route, while the third one would entail an unacceptable
increased risk of flooding. Consequently, the choice fell on the identification of alternative implementation
techniques which guarantee a minimum environmental impact, if not its complete elimination, on the citys
parks Pertini and Trenno: more precisely, the canal will remain completely filled in and will be completed
adopting a micro tunnelling technique, thus confining surface excavations to only a few specific cases.
As for the Parco delle Cave, the design alteration involves on one side the introduction into the
project of some landscape reorganisation interventions surrounding the area, for the purpose of
improving the integration of the canal with the plans for the reorganisation of the western area of
the park, and on the other side on the eastern side - a few interventions for the re-qualification of
the existing waterway network and the improvement of its supply conditions through the withdrawal
of modest quantities of irrigation water from the Waterway canal, for the purpose of protecting and
enhancing the high ecological and landscape value of the western sector of the park.
On 7 May 2014 the Board of Directors of Expo 2015 approved the proposal for the revision of the
project of the southern tract of the Waterways.
On October 2014 the project revision has been submitted to Public Bodies (services conference) in
order to get their approval.

ORIGINAL PROJECT VARIATIONS
Figure 3.7a Variations executive project burial channel along Pertini Park
ORIGINAL PROJECT VARIATIONS
Figure 3.7b Variations executive project burial channel along Trenno Park
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3.4 SITE AND LOCAL COMMUNICATION
Expo 2015 devotes special attention to communicating with the citizens living in the areas surrounding
the Exposition Site in order to inform them about the progress of the works.
An initial communication campaign was launched at the end of 2102 for the purpose of informing
all commuters about the changes to the road network with informative posters, flyers, publications
in the local media and notices on the pages of the websites of the Municipalities involved. In 2013
this campaign was repeated and a dedicated website (http://www.expocantiere.expo2015org/) was
created in order to provide prompt information on the progress of the works on the Exposition Site
and an update on the various changes to the local road network.
Furthermore, Expo 2015 launched, in coordination with Ferrovie dello Stato, (Italian State Railways), an
information campaign about the changes to the Rho/Fiera railway station, with consequent moving
of the pedestrian exits and of the car parks, which are used a lot by commuters living in Rho, Arese,
Baranzate and Bollate.
Communication with the citizens of the Municipalities surrounding the works of the Exposition Site
has not only taken into account the inconveniences connected to traffic and to the changes to road
traffic - which are limited anyway - but also the opportunities for the valorisation of the territory,
of its socio-economic fabric, of young people and of students. Indeed, Expo 2015 has participated,
with its representatives, in numerous meetings at the schools in Rho, at the Comitato Risorgimento
(Risorgimento Committee), which assembles the enterprises of the hamlet of Mazzo di Rho bordering
on the construction site area, and at Distretto 33, which assembles the institutional representatives of
the Municipalities which are located on the axis of the Sempione State Highway.
The institutional videos to illustrate Expo Milano 2015 were presented on all the occasions of aggregation
in the Municipality of Rho (Rho Fair, White Night, festivals), while explanatory totems made available by
the Company to all the Municipalities have marked all public ceremonies.
Expo 2015 has also contributed to the event 2 weeks in SuperMilano in 2014, with a calendar of
100 cultural events, guided tours and food and wine events, reaching 20 Municipalities in the area
surrounding the Exposition Site and involving more than 200,000 visitors, as well as a numerous
groups of volunteers from 16 school institutes in the area.

3.5 ITALIAN PAVILION
Italys participation in the Universal exposition as the organising Country is a unique opportunity
to present to the world the richness of Italys culture and identity in the field of food, to promote
the excellences of its food supply chain and to valorise its ability to offer innovative production
solutions and technological solutions in order to face the issues and the themes of food
sustainability: and so Italy, besides being the hosting Country for the Universal Exposition Expo
Milano 2015, will also build its own expository pavilion as a Participating country.
The Italian pavilion is located along the Cardo. It includes Palazzo Italia, designed as a permanent
building and thus destined to remain even after the end of the Event, and a series of temporary
buildings designed to house the equipment and facilities of the Italian Regions, as well as the
exhibition spaces and thematic squares assigned to the Sponsors.

ITALIAN PAVILION
The architectural project
Sixty-eight groups of Italian and foreign designers participated in the tender held in 2012 for the
selection of the architectural project for the Italian pavilion.
In April 2013, the Nemesi&Partners project, realised with Proger and BMS Progetti for the engineering
part concerning the structures and facilities, was proclaimed as the winner.
The Palazzo Italia extends over approximately 13,000 m2, on 6 levels above ground, while the
temporary buildings of the Cardo cover approximately 10,700 m2, on 3 levels above ground; the
project is characterised by an experimental approach centred on technological innovation and
sustainability, able to valorise the know-how of the Italian companies involved and to contribute
to making the Italian pavilion the symbol of the excellence of Made in Italy.
The building, which takes inspiration from an urban forest, features an external cladding realised
as a branched outer skin which is reminiscent of the icon of the Tree of Life: indeed, the
architectural volumes have massive supports on the ground feigning big roots which plunge
deep into the ground, to then extend upwards, widening and opening up like a mesh of branches
and foliage through large glass surfaces.
In the centre of the Palazzo Italia is a large inner square - the place where the exhibition
itinerary starts - surrounded by four blocks which will respectively house the expository area,
the auditorium-events area, the representative offices area and the conference-meeting rooms
area; furthermore, from the internal square, a stairway unfolding upwards connects all the levels
of the pavilion longitudinally.
51
As for the temporary buildings along the Cardo, the project takes inspiration from the Italian Village
idea, through the realisation of small structures juxtaposed to small squares, terraces and porticoes.
The Cardo buildings will represent the Italian territory and in particular that of the Italian regions, which
will use those structures as their expository and representation area.
Opposite the Palazzo Italia, along the Cardo North, institutional and expository spaces, along with
representation spaces, have been reserved for the European Union pavilion, highlighting in a symbolic
manner the close relationship between Italy and Europe.
The Palazzo Italia was designed with sustainability in mind, and was conceived as a building which will
use almost zero energy also thanks to the contribution of the photovoltaic glass panel roofing and
to the photo-catalytic properties of the new cement used for the outer surface. The entire 9,000 m2
external surface of Palazzo Italia will consist of 900 panels made from an innovative cement which is
able, in direct sunlight, to capture some pollutants present in the air, converting them into inert salts,
thus helping to purify the atmosphere from smog. Furthermore, the mortar is made from 80% recycled
aggregates, part of which consist of scraps from the cutting of Carrara marble, and therefore provide
a superior brilliance compared to traditional white cements. The dynamic component is a specific
characteristic of the new material, whose particular fluidity allows the creation of complex shapes
like those which characterise the panels of Palazzo Italia. Therefore it is a material which shows the
potential of sustainable innovation, able to reduce the environmental impact of a raw material and at
the same time to improve its quality and performance.
Finally, the covering of Palazzo Italia consists of a sail vault made of photovoltaic glass which will
contribute to generating the energy necessary to illuminate the building.
52 Expo 2015 SpA

The involvement of Stakeholders
The promotion of Italian culture and of Made in Italy excellences, not only in the food sector but also in
the field of technological innovation applied to food production and to the sustainability of the supply
chain, cannot happen without the involvement of Italys leading Stakeholders: the Ministries, the territorial
bodies (Regions, Provinces and Municipalities) - which have strong cultural and culinary identities and
traditions - businesses, the associations promoting cultural events (music, literary, film events etc.)
connected to the Theme, Schools, Universities and the entire Italian educational system, the media and
the information world, and more generally the whole population.
From the institutional point of view, the Italian pavilion is a Partner of the Ministry of Economy and
Finance, the Lombardy Region, the Province and the Milan City Council.
Each Region will have at its disposal an expository space within the pavilion, in rotation, in order to showcase
its typical products, culinary traditions, recipes etc. At the same time the Regions are also encouraged
to develop thematic itineraries connected to the Exposition within their own territory for the purpose of
promoting tourism in the whole Country.
The Italian pavilion, together with Expo 2015 Company, has also signed the agreement with ANCI
(National Association of Italian Municipalities) for the promotion of the Universal Exposition in all the
Italian Municipalities thanks to the ANCIperExpo (ANCIforExpo) Road Show (see Chapter 2).
As for the promotion of Italian production activities and the showcase of excellences Made in Italy, the
Italian pavilion, besides being a Partner of the Milan Chamber of Commerce, is holding a series of public
tenders aimed at selecting concessionaires for the management of areas dedicated to the display and
marketing of some typical national products such as, for instance, pizza and pasta, coffee, salami (cold
cuts), milk, beer etc.
Special attention has then been paid to wine: a pavilion completely dedicated to Italian wines called
A Taste of Italy will rise along the Cardo, where it will be possible to taste different types of wine,
discovering at the same time the history and secrets of Italian wine production.
Finally, as far the involvement of Civil Society and of the Italian population is concerned, the Italian
pavilion is a Partner of the Milan Foundation for Expo 2015: an organisation which wants to commit itself
to development cooperation projects which draw upon the best competences of Italian companies
and all the way down to direct involvement - when that is required by a project - and which offer
emerging Countries solutions of real sustainability with lasting benefits.
Finally, the Italian pavilion has realised numerous initiatives:
the opening of two competitions within the project We Women for Expo (see Chapter 8): the
first competition awards the best start ups promoted by women entrepreneurs; the second one,
instead, awards associations, foundations, small and medium-sized enterprises and non-profit or-
ganisations for the purpose of selecting projects already carried out which have produced positive,
tangible and demonstrable changes in womens quality of life;

ITALIAN PAVILION
the granting of non-onerous patronages to cultural and food and wine events connected to the
Italian tradition and to the Theme and organised all over Italy;
the organisation of the Panorama Tour, in collaboration with the weekly magazine Panorama,
aimed at presenting small Italy as the real human capital for development. It has promoted round
tables, meetings with political personalities, professors from universities and entrepreneurs in 10
cities: Reggio Calabria, Lecce, Ancona, Parma, Verona, Verbania, Brescia, Viterbo, Catania and
Salerno;
the Vivaio Scuole project (School Nursery Ground Project): expository space within the Ital-
ian pavilion where students and teachers will be able to present to their peers as well as to
Visitors the most important didactic projects developed within the context of various edu-
cational itineraries and/or competitions such as, for example, those held by MIUR (Ministry
of Education, University and Research) and by the Regional School Office for Lombardy, the
competitions Together in Expo and PoliculturaExpo (see Chapter 8), but also projects pre-
sented by European schools and other Countries;
the musical competitions Opera Expo, promoted by the AsLiCo association (Associazione
Lirica e Concertistica Italiana [Italian Opera and Concert Association]) to raise awareness of
opera in schools, and Nutrire la Musica (Feeding Music), in which 50 composers will perform
works inspired by the Theme within the pavilion during the semester;
the Vivaio Web Magazine: an online magazine with articles by teachers and students about
the Theme.
54
The Concept of the Italian pavilion
Vivaio Italia (Nursery Italy) is the concept of the Italian pavilion: the idea is that of exploiting Expo
Milano 2015 to relaunch Italys image in the world, showing the excellence of goods Made in
Italy and laying the foundation for the future, offering a fertile ground for the blooming of new
ideas, young talents and innovative projects.
The symbol of Vivaio Italia is represented by the Tree of Life meant as an expression of primigenial
nature and as the mother of all living things.
The Vivaio Italia concept was at the heart of the tender for the selection of the architectural
project for the Italian pavilion. In particular, participants were requested to bear in mind certain
key elements for the project which are considered closely connected to the concept and
indispensable to interpret it from an architectural perspective:
1. Transparency;
2. Energy;
3. Water;
4. Nature;
5. Technology.
56 Expo 2015 SpA

3.6 EXPO VILLAGE
As always happens in Universal Expositions,

the organiser commits itself to providing
accommodation for the members of the
Participants delegations in the proximity of the
exposition area.
For this purpose, Expo 2015 signed a lease

for the residential complex made up of seven
tower buildings in the northern part of the
new quarter Cascina Merlata, currently under
construction. These buildings have been
designed paying special attention to the issues
of environmental sustainability, in order to
minimise environmental impact and to optimise
energy consumption.
The residential complex, called Expo Village, is located only 500 m from the Exposition Site and is
connected to it by a pedestrian bridge built for the purpose. The bridge allows fast and easy access to
the Site. Altogether, the residential units will host approximately 1,500 people.
The Expo Village is made up of different-sized apartments (one-room apartments, two-room apartments,
three-room apartments and four-room apartments) which the Company lets to the Participants for the
period going from 1 March 2015 to 31 December 2015, along with the supply of various accessory
services, such as, for example, cleaning, maintenance, doorman service, health assistance, Wi-Fi etc.
Further living facilitations for the members of the Participants delegations (approximately 1,000 beds)
will be guaranteed thanks to special rate agreements signed with the hotels in the area and to specific
agreements with Milans universities for the younger guests.
3.7 DIGITAL SMART CITY AND TECHNOLOGY
The design and realisation of the Exposition Site took into serious consideration the opportunities
offered by the use of intelligent information technologies, which are able to make the exposition area
a Digital Smart City, thus guaranteeing that the Participants and Visitors will have a series of innovative
services aimed at enhancing the Visitor experience and the Sites functionality, and destined to remain
as one the legacies of the Event.
Consequently, the company Expo 2015 has developed with the essential contribution of the Partners
operating in the infrastructure sector and in the Information Technology sector three support
platforms for Participants and Visitors:
1 the first platform is Smart City, based on five layers (see Figure 3.8) of infrastructures designed in
an integrated manner and equipped with digital smart technologies and technological services
in the contexts of energy, technological infrastructures, security systems (for example, video sur-
veillance, access control), edutainment (that is to say, support services for the Event connected to
entertainment) and of more traditional services for the Visitor (for example, cashless payments).
2. the second platform is Ecosystem Expo, also called E015. It is a digital cooperation environment for
the development of integrated software applications. The initiative was born from the collaboration
between Expo 2015 Company and Confindustria (Italian Employers Federation), Assolombarda,
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Smartainability
The Expo Milano 2015 Smart City is the central part of the project Smartainability- a term resulting from the
union of Smartness and Sustainability- launched by Ricerca Sistema Energetico (RSE) (Energy Research
System) in collaboration with Expo 2015, within the context of the projects financed by the Fondo Ricerca
per il Sistema Elettrico Nazionale (Fund for National Electric System Research) with the aim of assessing
the manner in which and how much innovative technologies, implemented in the Exhibition Site meant
as the prototype of a quarter of a smart city allow a greater sustainability of the district compared to
conventional situations. The analysis is centred on three main reference contexts: environment (for example
emission of pollutants into the atmosphere), economy (for example, investment or management costs)
and living meant as an improvement of peoples quality of life. Some features and benefit matrixes were
developed for each context, and appropriate indicators were identified which were able to represent the
difference between smart technologies and the respective traditional technologies they replace. The table
shows an assessment example relating to the employment of intelligent technologies for the electricity
distribution network of the site (smart-grid) and of the illumination system.
Dimension KPI Quantification

Greenhouse gases -20%
Environment
Acid gases -20%
Particulate (PM10 PM2,5) -20%

Economy Investment cost -20%
Costs variation by service suspension -58%

Energy Consumed energy -20%
Renewable energy used +5%

Living Service suspension number -25%
Service suspension duration -45%
Table 3.2 Use of smart technologies for energy and lighting
An important verification phase on the methodology developed by RSE was conducted by

Accenture through a benchmark with 4 studies selected internationally analysing and assessing
Smart Cities; the criteria analysed were: completeness, use of precise definitions and frameworks,
robustness, data reliability, importance of sustainability. The suitability of Smartainability to Expo
Milano 2015 was recognised and improvement ideas emerged to further develop the methodology,
which can then be applied to other great events and to wider and more complex contexts, such
as an entire city.
Confcommercio (General Confederation of Trade), Unione Commercio Milano (Milan Union of

Trade) and the Chamber of Commerce of Milan, and is aimed at facilitating the creation and reali-
sation of apps designed to optimise the Visitor experience (both within Expo Milano 2015 and in
the city itself), subdividing them into many thematic categories: infomobility, culture, events&news,
Made in Italy, receptivity, restaurants, utility, Smart City and, naturally, Expo Milano 2015. Anyone
can access the informative contents of the platform and contribute by uploading theirs, so that a

database on which to draw for the development of innovative applications can be created. (http://
www.e015.expo2015.org/).
3. the third technological platform is Digital Expo, created to offer information and services before
the Event through diversified touch points such as PCs, Smartphones, Connected TVs and inter-
active Multimedia Totems. Digital Expo was also created for all those who will not be able to visit
Expo Milano 2015 in person, in order to make the Event accessible and available to Visitors world-
wide through a dedicated satellite TV channel which will broadcast news, updates, highlights of the
participating Countries and all the key events of the semester.
Within this context, Expo 2015 has worked in close collaboration with the subjects in the territory, for the
purpose of integrating the technological solutions developed for the Exposition with the local services.
In particular, an Agreement was signed with the Milan City Council, which led, among other things, to:
the integration of the citys Wi-Fi network with the Exposition Sites Wi-Fi network (thus creating one
single Open Wi-Fi Milano network);
the realisation of 15 Digital islands in the city: areas in which citizens can access an electric quad bike rental
service, Wi-Fi connection, smart illumination systems, informative multimedia totems managed directly by
Expo 2015, electric recharging of vehicles and private equipment, monitoring of the territory etc.
Smart lightning.
Layer 1:
Power distribution with smart
Smart Buildings and Smart Energy
metering, Electrical charging points
Telecommunication network,
Layer 2:
Enhanced telecommunications services,
Telecommunications and IT Systems
IT services, Cloud services
Main Operation Center,

Layers 3: Security services,
Safe City Staff secure communication,
Access control system
Digital signage,
Layer 4: Pavilion solutions,
Edutainment Mobile experience,
Smart Electronic Ticket (SMET)
Electronic payment,
Layer 5:
Transportation, E-Health,
Services
Solutions for disabled people
Figure 3.8 The 5 levels of the Smart City Expo Milano 2015
3.8 DISMANTLING OF THE EXPOSITION SITE AFTER THE EVENT
The BIEs general rules for the realisation of Universal Expositions include dismantling of the temporary
buildings and restoring the Site to its original state at the end of the Exposition. In particular, among
the rules regulating the Countries participation in Expo Milano 2015, is the Special Regulation n. 4
(Concerning rules for Construction or Improvements and Fire Protection), which includes, among
the Participants obligations, the responsibility of each Country to dismantle its own pavilion and the
relevant installations. Consequently, the Participants were required to design and realise buildings that
50 Expo 2015 SpA

3
are temporary, but above all sustainable, with regard to the principles of low environmental impact and
to paying attention to the life cycle of materials and components.
The Planning Agreement signed in 2011 for the realisation of Expo Milano 2015 envisages the re-
qualification of the areas concerned at the end of the Event.
The land on which the Exposition Site rises is owned by the company Arexpo SpA, set up in 2011 by the
Lombardy Region, the City Council/Municipality and Province of Milan, The International Foundation
Fiera Milano and the Municipality of Rho for the purpose of purchasing it and making it available for the
Event; the company Expo 2015 is responsible for the project regarding the dismantling of the Site; the
dismantling will end with the handing back of the restored areas to the owner Arexpo SpA.
In August 2014, Arexpo SpA published a tender for the sale and re-qualification of the area once it has
been dismantled: the starting bid was set for just over 315 million and the bids must be submitted
by 15 November 2014. Due to the fact that the tender has not received interesting proposals, Arexpos
shareholders have decided to prepare a Master Plan in order to mature post-Event development
proposals from a different perspective.
The sale will not include the two buildings destined to remain permanently on the Site: the Cascina
Triulza, renovated and re-qualified from the energy point of view, and Palazzo Italia.
Niguarda
Precotto
Certosa FS
Bovisa
Maciachini
Segrino
Centrale FS
Loreto
XXV Aprile Gioia M2 Lambrate
Lima
Amendola Fiera Citt Studi
Castello P.ta Venezia

Cusani
Hoepli
Cadorna
Bande Nere Pagano
V Giornate
Bisceglie Larga P.ta Vittoria

SantAgostino
P.ta Romana
Universit Bocconi
Famagosta
DIGITAL ISLANDS: 15 STATIONS
WORK IN PROGRESS: 14 STATIONS
Figure 3.9 Digital Islands for Expo Milano 2015

4
PRINCIPLES FOR SUSTAINABILITY
OF EXPO MILANO 2015
AND STAKEHOLDERS RELATIONS
PRINCIPLES FOR SUSTAINABILITY OF EXPO MILANO 2015
4.1 EXPO 2015 CHARTER OF VALUE AND COMMITMENTS
Expo Milano 2015 is an ambitious, complex project based on four fundamental values adopted by
Expo 2015 SpA as guiding principles on which to base everything it does, including the various activities
along the pathway leading to the Event itself:
Social legacy the choice of Feeding the Planet, Energy for Life as the Expos Theme is intended
to stimulate thought and the desire to learn more about one of the main challenges we face now-
adays, and to bequeath a legacy of ideas and initiatives for developing long-term solutions.
Inclusiveness the involvement and active participation of all players and of the whole world com-
munity are needed to ensure the kind of knowledge-sharing which has always been a feature of
Universal Expositions ever since they began, and which will make Expo Milano 2015 a place where
experience meets understanding.
Innovation the presentation of innovative responses to the problem of the global food crisis, as
well as the solutions adopted for building the Site and exhibition areas and the avant-garde services
for running the Event, will provide a Visitor experience which is unique and unforgettable, support-
ed by the technology of the future (the Smart City).
Social responsibility the implementation of principles of sustainability in the design, realisation
and management of the Event is aimed at reducing its environmental impact to a minimum, en-
abling all Stakeholders to take part in a truly sustainable experience which will set an example for
future events.
Expo 2015 SpAs commitment to these principles and values has been enshrined in a formal document
signed by the Managing Director, the Charter of Values and Commitments which brings together
the whole array of values informing the organisation of Expo Milano 2015 and derives from them a set
of commitments and actions which, conveying the spirit of sustainability which permeates the entire
Event, will assuredly lead to the establishment of a powerful and constructive dialogue with all the
Stakeholders involved at any point.
54 Expo 2015 SpA

4
A long journey together Commitments and Actions for Sustainability
The Expo 2015 Company Charter of Values and Commitments sets forth the fundamental principles
guiding our day-to-day and long-term actions. They provide the basis for specific projects of broad scope
that promote the sustainability of Expo Milano 2015. These commitments, echoing the values expressed
by the BIE, were first expressed in our initial bid in 2008 to host the Universal Exposition and again in 2010,
when we registered Expo Milano 2015 and its Theme Feeding the Planet, Energy for Life.
We are well aware that the organisation of a Universal Exposition involves interacting with the
environment, the local area and all the associated resources and communities. We also know that a
Universal Exposition provides a great opportunity to achieve the ambitious goals of reaching millions
of people and engaging them in a Theme of paramount importance and shared interest how to
feed ourselves in a sustainable way and to increase our awareness so that the future choices and
actions, both locally and globally, will better serve the wellbeing of humanity.
Hence, in undertaking our mission, we recognized that the preparation of the Exposition Site, as well
as the organisation of the Event and the promotion of the participation represent a unique opportunity
for promoting sustainability criteria at all levels, applying them to all fields. And we would like all Expo
Stakeholders, Participants, Partners, Suppliers and Visitors to join with us in this effort.
The Charter of Values and Commitments is the outcome of an interactive process involving
many actors, both within and outside Expo 2015 Company, sharing the importance of this great
international Event in the 21st century, its ability to mobilize both human and economic resources
and its potential to communicate with and engage a broad audience. We shall explore these
potentials and work to the best of our abilities to stimulate all players to do even better in protecting
our environment, with a specific emphasis on pollution prevention and the conservation of shared
resources while honouring the legitimate interests of all parties concerned.
The Charter of Values and Commitments is structured as follows: the four founding values presented
above are developed into a series of well defined commitments.
These commitments, in turn, are expanded into a list of approaches, projects and specific actions
that are currently underway or planned by Expo 2015.
As Organizers of Expo Milano 2015, our most ambitious objective is to leave a legacy of sustainable
practices and technical solutions in other words, a new way of conceiving, planning and managing
a wide-scale international Event.
Giuseppe Sala
Chief Executive Officer of Expo 2015 Company
Commissioner of the Government of Italy for Expo Milano 2015

EXPO 2015 CHARTER OF VALUE

SOCIAL LEGACY Create a Raise awareness Promote Work
Spread Inspire healthier
APPROACHES lasting dialogue to encourage partnership with institutions
best practices; and more
on the subjects more responsible and new alliances and with the City
share experience sustainable
PROJECTS of food, nutrition choices about food among the various of Milan which
and know-how lifestyles
and sustainability and health players involved is hosting the Event
ACTIONS
d
Euro e an wle
dge hip
The ranean Guid ience Kno ject ners ip ate
iter ork m e r g ol Pro Part nsorsh oG
Med c netw The r Expe Fee
din oject Sch
o
Spo Exp
o pr and
n tifi Visit
scie
Ex Bes Mas The

tS
Lab po Mas Dev ustaina t
foo erplan Pav inclusiv
and oratory terp
Prac elopm ble d& ilion ANC
of R th lan be and of C
e
I pe
eco e Pap foo and t e
on f ices Aw nt mo verage So ivil r Ex
e d&b Cas ciety: po
from mmen r ev ood a
sec rd
del cina
the datio mo erage urity Triu
of s w n del lza
cien olrd
ce
te
Was ent men
t
m
anage itors ev elop mme nds
,
M
the Vis nt D
Pro
gra y
b ital isla edia
men and ageme of a events in Dig ltim d
Wo
WE Expo eng eparate n f ty , mu un
ME o cie wi-fi ms aro
for WA on s ollectio
So with
Civil ration nts tote e City
te c pe ticipa th
was co o
ar
er P
oth
Sch
ed
eve ule of
nts info
pre on th rma
tiv
sem and d e Them e
este urin
r or g th e
- Co ganise e
- Int untries d by:
ern ,
Org ationa
- Civ anisatio l
il n
- Co Societ s,
mp y
anie ,
s
ovie
dM
rt Foo
Sho
56 Expo 2015 SpA

4
AND COMMITMENTS
Give voice Offer experiences Involve Share and agree

Stimulate INCLUSION
Use language and make
to everyone which make the Volunteers on the Events APPROACHES
that every the most
and start Visitors feel they and give them objectives
Visitor can of participation
a constructive are participants, an extraordinary and the associated PROJECTS
understand by all parts
dialogue not just spectators experience commitments
of Italy ACTIONS
En O Ope
coll pen nc
Assis Way acc sure Volu with ollabo
tanc
e Pr find fo
essib
il pro nteers with aboratio ins ratio
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ing
stud with r peop ity gram ins n at a titution n
am y spe l me at a titution ll le
vels s
cial e ll le
vels s
nee
ds
n
atio
icip
Part ement Civil t
e
Agr ationa
l men
ns a blish ated
tern anisatio Es t ic
h I n g 0 e an
d ded cial hip with
wit
iety
Or
e of
3
Guid nce roje
ct of a eers so ping ners cols rities
Soc gramm ghout m e rie ol P un t e e Part gram oto
The r expe ho Vol rk for k ch Pr utho
(Pro ts thou Site) o Sc o u Pro al A
n n Visit e tw in to
nt Loc
eve positio n
them the Eve
h e Ex r
t afte
Tick
e
Sign
al Stra ting an Coo
Clu for ing dev tegy d
for pricing with peratio ANC
ster peo ices eld c Rio n I pe
Pro
ject spe pl
cial e with gro ers, fa hildren Oly 20 r Ex
nee
ups m
stud ilies,
, mp 16 po
ds ics
ents
etc.
ges
ns ona
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s
e of br oEx
Mad and ramme Exp
g
pro
Chil Sch Ca
dren ool for talogu
sha Pro Part e
re ject icip
ants
r xpo
Ago RAIE
Am
bas
sad
or

EXPO 2015 CHARTER OF VALUE

INNOVATION Develop a new
Use new
Spread
model of Inspire Present new innovative ideas
APPROACHES technology Reach as many
Participation innovative solutions for and new
to offer a unique people as possible
to be proposed solutions in the sustainable technologies
PROJECTS and unforgettable around the world
for future Universal area of farming development through the
visit
ACTIONS Expositions Smart City
Bes
sate Globa tS
Clu
ster
The
mat
llite
cov
l Dev ustaina Part
ne
Part
ne
sM ic A t
ded hrough rage
e elo ble Pro rship Pro rship
ode reas icat Prac pment gram gram
l ed c a tice
han s
nel
n
atio h
icip it
Part ent w il
g r eem nal Civ ns ship
s
A io tion ents
rnat isatio la
Inte Organ f 30 iona
l hip R e em r
ty o 5 an
d
ps rnat ners agre ecto ool
ie
Soc gramm ughout
e
E01 ped Ap Inte ents Part gram and rivate S eur Sch ct
lo P en je
(Pro ts thro e) eve ev Pro r
with Enterp ns Pro
n n Sit the
d
eve xpositio and sociatio
the
E As
Rela
and tionsh
E a ip E
Sma
Mar
ke ww xpoNe with greem s ww xpoNe
w.m t Univ ents w.m t
rt C Stra ting exp ag and e exp ag
ity tegy o20 azine. Res rsities o20 azine.
15.o Inst earch 15.o
rg itute rg
s
s
ship ts
tion n
y Rela reeme s g
o ator ag itie
and Author nal ketin
Exp bor Mar egy
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Exp Stra
In n
and anisatio
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Part Vis
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bas
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Pro emen
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Cat up gram t
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orks
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Th
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cott
Mas
58 Expo 2015 SpA

4
AND COMMITMENTS
Use public Reduce

Make sure that the RESPONSIBILITY
Guarantee information given
resources the environmental Satisfy Take care over APPROACHES
Visitors to all interested
carefully and footprint Participants Workers welfare
well-being parties is
responsibly: reach of the Expo and its expectations and safety PROJECTS
and safety transparent and
revenue targets Site to a minimum
accurate ACTIONS
En Acc Hea The

Cod Imp vironm u
des racy in Part lth
man and sa web
act e ign n n sit
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En oring /Tran ation
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Com grams erge m m en a Pub ocurem
Pro Em co
plan gre
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f
Tick
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Stra ting
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Safe Co
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Vis Cat for y coor with llabora
G eng itor alo the d
Pro reen ag Part gue fo con ination ent tion
cure pro emen icip r s
pha tructio asso reprene
men gram t ants ciat u
t me se n ions rs
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and Strateg
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4.2 STAKEHOLDERS MAPPING AND IDENTIFICATION OF MATERIAL ASPECTS
The organisation of an event of Expo Milano 2015s magnitude cannot take place without taking into
consideration a dialogue with the main Stakeholders and their involvement both in the preparatory
activities for the Site construction during the pre-Event phase and in the management of the expository
semester. With this in mind, Expo 2015 Company has identified its Stakeholders and mapped their main
interests up to the present day in relation to the phases of design and planning of the Exposition, including
the warm-up events. In comparison with the Stakeholders map published in the first Sustainability Report,
some items that acquired more relevance with the approaching of the Event have been added.
The process of identification is based on the categories of Stakeholders identified by ISO 20121:2012,
the standard related to management systems for the sustainability of events which lists and describes
the Stakeholders which an organisation should take into consideration when realizing an event. The list
was then revised and combined with their interests as identified on the basis of the following:
online research and monitoring activities;
analysis of press reviews;
interviews with key departments of Expo 2015 Company.
The process of identification of the relevant themes led to the identification of the environmental,
social and economic themes which are objects of interest in the pre-Expo phase (see Table 4.1).
The ways in which the various Stakeholders have been involved and engaged, and the form of
relationships with them, are described in later Chapters; it should also be kept in mind the thousands
of meetings which the management of Expo 2015 Company has held at all levels over the years
with the various organisations involved in one way or another with the Universal Exposition: the
consultation processes initiated and conducted with a view to organising and running the Event have
been following intricate and complex channels leading to agreements with public institutions and,
formally or informally, with all the other Stakeholders.
Identification of Stakeholders and major themes of interest
Stakeholder category
N for Expo Milano 2015 Description/role Main aspects
and warm-up events
1 Bureau International Direct, supervise and Success of the Event, high visibility and renewed
des Expositions (BIE) monitor the organising stimulus for the role of Expositions.
and States Party to the and carrying out of the Compliance with the commitments and time
Convention event schedule. High quality guarantee for the Event
content.
Participating countries satisfaction.
High level of participation.
2 Expo 2015 Company and The company Success of the event.
its Shareholders commissioned to Renewed stimulus for the local and national
organise the Event (Expo economies of Italy and their development.
Milano 2015 itself and Economic break even.
the warm-up events); the Partnership between the public and private
Shareholders who fund sectors to make the Event a political and a
the Event and specify the financial success.
overall strategic approach Renewed stimulus for tourism in Italy.
for its organisation and
the running of Expo 2015
Company.
60 Expo 2015 SpA

4
and warm-up events
3 Participants Countries, Success of the Event, high visibility and renewed

intergovernmental stimulus for the role of Expositions.
organisations, Compliance with the commitments and time
Corporations and NGOs: schedule. High quality guarantee for the Event
all take an active part in content.
the contents of the Event, High level of participation. Meeting the
some by creating their Participants scheduling and quality requirements
own Exhibition Area. at costs which are in line with global market
conditions.
Easy and flexible organisation and management
of the participation (in terms of logistics,
counterparties, etc.).
Good reputation and publicity, especially by use
of the web.
Creation of a network. Valorization and visibility
for Participants own Country, and business
development opportunities for their private
sector.
Increase in Participants national reputation
(especially for developing countries). Depart from
stereotypes, turn Expo Milano 2015 into a real
opportunity to get to know the Countries. Dialogue
among the various Participants. In particular for the
Countries participating in the Clusters: to promote
a new paradigm of cooperation, no longer based
on emergency but on planned help and aimed at
long-run development.
The recognition of the Participation quality also
through forms of reward. In particular for the
European Commission: to make Expo Milano 2015
the European Exposition for the purpose of re-
establishing closer relationship with all the European
Visitors by presenting EUs commitments and
programmes in relation to safety and food quality.
In particular, for the Fondazione Triulza, to
continue to manage the Cascina also after the
Event.
4 Partners; Event & Project Organisations or official Success of the Event.

Sponsors bodies which are funding High quality guarantee for the Event content.
or sponsoring the Event High level of participation.
(financially or by providing Creation of a network.
goods or services). Creation of alliances. Business development and
growth of market shares.
International showcase for products and
services.
Direct sales.
Greater brand awareness.
Enhanced reputation and strengthened CSR
policies.
Equal conditions of visibility.
5 Contractors and suppliers Organisations which carry Transparency and fairness in relation to
out construction assignments.
/installation work and Business development and growth of market
/or provide goods or shares.
services for the Event. Boost to references as big event specialists.
Compliance with terms of payment.

and warm-up events
6 Expo 2015 Company Individuals employed Success of the Event in line with the Companys
employees or contracted by the expectations. Career development: enhanced
Organiser of the events skills including employability after the Event.
(Expo Milano 2015 itself Creation of a network. Health & Safety at
and the warm-up events) workplace (offices, construction site, Exposition
Site).
7 Workers Everyone who works at Career experience; Italian quality of life

the Exposition Site or in guaranteed during the event. Safety and security
the warm-up events (Expo site). Companys reputation.
Adequate remuneration.
8 Volunteers All those working A once-in-a lifetime experience (the Event and
as Volunteers at the its Theme), of particular importance for the
Exposition Site or in the training offered and the competences gained.
warm-up events Cultural growth.
Creation of a network.
Health & Safety and Security at workplace
(Exposition Site).
9 Visitors and the Global Organisations or Quality of the Visitor Experience and availability
Community individuals taking part in of the contents:
the Event for its facilities, - participation in a unique, once-in-a
services and content. lifetime event;
- awareness of different cultures, innovations
and food & drink from all over the world;
- entertainment and dreams, including
interactive, hi-tech and futuristic experiences;
- discussion and in-depth learning about
solutions to the global challenges posed
by the Theme.
Visitor Experience and life experience on and off
the Exposition Site. Accessibility and availability
for all Visitors.
Accessible prices.
Shopping opportunities.
10 Government Authorities Official bodies and Involvement as players in all the stages of
and Emergency Services: organisations whose task organisation and management of the Event,
Police, Fire Service, it is to plan for, manage each in its own specific area.
Ambulance certain operational Indirect benefit (staff/structure improvement
aspects of, and intervene facilitating the achievement of their targets).
in emergencies during the Making sure the Event is carried out legally,
Event. safely and securely.
11 Regulators and Local Organisations in charge Involvement as players in all the stages of
Authorities of rules definition and organisation and management, each in its own
control as regards specific area. Indirect benefit (staff/structure
specific environmental improvement facilitating the achievement of
and social issue (e.g. their targets).
ARPA, National Industrial Opportunity for career & skills development.
Accident Insurance [INAIL], Compliance with the commitments and time
Labour Inspectorate, schedule.
Lombardy Regions Expo Collaboration and transparency by Expo 2015
Environmental Observatory, Company.
etc.)
62 Expo 2015 SpA

4
and warm-up events
12 Local Community and Individuals living in the Minimise the Events adverse impact on everyday
Public wider area affected by the life.
Event; the Italian citizens Renewed stimulus for the Italian economy and local
development.
Creation of new jobs.
Maximise local context. Environmental aspects
connected with the use of resources, changes
in land use and the landscape. Environmental
requalification, improvement of the territory
involved. Responsibility and transparency in the use
of public resources.
Responsibility and transparency in all choices
connected with construction & installation work,
legacy infrastructure and services.
Representativeness: to be listened to, respect of the
right to be informed.
13 Companies, Businesses Firms and associations Involvement and high profile for associations.
and Trade Associations in various industries Business development for their members.
and business categories Improve the position in the Italian industrial
(e.g. Confindustria, scenario and in their members view.
Assolombarda). Helping member firms to achieve their goals.
Direct and indirect positive economic effects.
14 Workers Trade Union Trade union members Creation of new jobs.

organisations representatives on work- Health & Safety at workplace (offices, building
related issues sites, Exposition Site).
Guaranteeing equal working conditions
(overtime, night work and the like).
Advocacy and protection of workers and
categories of vulnerable people.
Workers career and skills development,
including employability after the Event.
15 Civil Society Non-Governmental High-quality guarantee for the Event content.
Organisations (non-profit), Discussion and in-depth learning about solutions
Charitable Foundations, to the global challenges posed by the Theme.
Universities, Research Environmental aspects connected with the use of
Institutions of importance resources, changes in land use and landscape.
for the purposes of the High level of participation.
Event Creation of a network.
Creation of alliances.
Maximisation of the local context.
Social issues, including legal compliance and
preventing Mafia infiltration in the management of
contracts connected to the Event.
16 The Media Organisations or individuals Generating new stories and images (current
providing the public with relevant issue: progress in construction; state of
news and information payments; current list of participating Countries,
about the Event, including etc.).
social media. Opportunities to interview decision makers.
17 Future generation All interest groups Environmental aspects connected with the use
concerned with the of resources, changes in land use and landscape.
protection and preservation Responsibility and transparency in all choices
of natural resources and connected with construction & installation work,
social fairness including the legacy infrastructure and services. Greater attention
rights of future generations. to and global awareness of the themes of food and
sustainable development.

5
EXPO 2015s HUMAN RESOURCES
5.1 Expo 2015s staff
Expo 2015 puts at the heart of its work its attention towards human resources, recognising their
value and guaranteeing the respect and protection of human rights, excellent working standards,
transparency in the personnel selection process, as well as stringent assessment policies for the results
achieved.
The picture relating to the composition of the staff showed, in March 2014, a total of 207 people,
consisting of employees and collaborators. It must be pointed out that 54% of the total is comprised
of women, as well as a significant presence of workers under 35 years of age (39% of the total) who
are highly educated (88% of them have a university degree). In comparison with the staff situation in
December 2012, an increase in the number of employees, logically destined to grow further as the
Event approaches, and a slight decrease in the percentage of employees with a university degree, must
be noted.
The examination of the data highlights Expo 2015s commitment to support youth employment with a
view to an investment in human capital which can constitute an opportunity of original and high-level
professional enrichment, capable of also becoming a springboard for those young people entering
the job market. As proof of its commitment, in July 2013 Expo 2015 and trade-union representatives
signed an Agreement on flexibility of fixed-term employment and internships. The Agreement
provides for the employment, directly by Expo 2015 SpA Company, of approximately 800 workers:
more specifically, the placement of 296 fixed-term contracts and of 357 apprenticeship contracts with
a duration of 7 or 12 months is envisaged. Plus the placement of 195 internships.
Apprentices under 30 years will undertake professional training (Experience Development Program)
in order to obtain the qualifications for the post as Technician for Major Event Management Systems
and for the post of Major Event Operator. In November 2014, the first 59 Major Event Management
Systems Technicians have been employed; they will be trained to preside over the Exposition Site from
the Command and Control Headquarters, the core of all the activities of the expository semester.
In the spring of 2015, 296 workers will be employed with fixed-term contracts for the role of Area
Team Leader, and they will be tasked with managing the 84 areas into which the Exposition Site will
be divided. The group of Team Leaders is part of the Job Opportunity Program (Expo Works), a
programme also addressing those receiving Extraordinary Redundancy Fund and/or Special Lay-off
Fund, those who have been made redundant, that are unemployed following dismissal procedures,
or that are simply out of work, in favour for whom Expo 2015 reserves a quota equal to at least 10% of
the labour markets needs.
The Youth Training Program (Youth Training) is instead a programme which aims at involving young
students or recent graduates looking for an experience of professional orientation. This programme
envisages the placement of 195 interns, offering them the opportunity to be trained in various diversified
professional fields such as logistics, communication management, environmental sustainability, event
management etc. The internships last 7 months and include a month of pre-period-of-service training
with the aim of regulating their use and access; furthermore, the minimum expense reimbursement is
516 Euro a month plus meal vouchers.
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December 2012 March 2014
Employees 154 207
Average age 40 years 40 years
% Staff employed after internship 40% 40%
% Staff with a university degree 85% 81%
Men 47% 46%
Women 53% 54%
Women managers
- 15%
(employed and as external collaborators)1
Table 5.1 Expo 2015 Companys personnel composition December 2012 March 2014
5.2 Employment policies
From a functional point of view, with regard to the needs of a Company which operates for the realisation
of an Event which requires a growing effort as it approaches, Expo 2015s human resources keep growing.
Although it paid careful attention to the selection process from the very beginning, for the purpose of recruiting
highly-qualified personnel, effective personnel selection policies are becoming more and more strategic.
Therefore, in 2013, Expo 2015 further honed its hiring policy. Personnel recruitment is regulated by
the Annual Hiring Plan, which, once it has been approved by the Board of Directors in line with the
Companys annual budget, defines Expo 2015 Companys professional needs.
The Companys selection and hiring policy is aimed at accomplishing the following objectives:
the optimisation of company staff according to professional and aptitude characteristics which
guarantee high quality levels of the performance and the services provided;
recruitment of personnel with professional and aptitude characteristics appropriate to and com-
mensurate with the requirements of the positions to be filled;
protecting and guaranteeing the principles of transparency, publicity, impartiality and equal opportunities2.
the assessment both of the fulfilled and unfulfilled potential of the individual, in line with the need to
identify not only the best resource possible, but also the most open to the organisational changes
that the various phases of the Expo Milano 2015 necessarily require;
the facilitation of internal mobility, both horizontal (between different positions or professional fam-
ilies, but with equal responsibilities) and vertical (between different positions which envisage an in-
crease in responsibility), and transversal (towards positions in different professional families which
envisage an increase in responsibility), with the aim of creating a team of internal resources as candi-
dates for new and different positions which the company will be able to activate, notwithstanding the
criteria of competence and performance necessary for the position;
guaranteeing future employability of its own employees on the market, selecting profiles for which
the experience at Expo 2015 can represent a coherent professional enrichment and accelerator.
1
Percentage worked out on the basis of the data published on Transparent Administration: http://www.expo2015.org/it/
amministrazione-trasparente-/personale/dirigenti
2
These principles are expressed in Article 18, para. 2, of Legislative Decree 112/2008, converted into Law 133/2008.

5.2.1 PERSONNEL SELECTION AND RECRUITMENT PROCESS

The selection process begins with the publication of advertisements for finding the required professional
figures through the contemporary use of various communication channels:
Expo 2015s website;
social networks, such as Facebook, Twitter and LinkedIn. On this last platform, more directly dedi-
cated to recruitment, the Company has created a promotional presentation page;
search engines to promote the ad. In particular, Expo 2015 avails itself of a digital interface which
makes it possible to spread the job advertisement on several search engines at the same time.
In order to find particularly sensitive and strategic professional figures, Expo 2015 resorts to external
selection companies that are successful tenderers for a public contract.
After receiving the candidates curricula, the Company conducts an initial screening, for which it also uses
electronic tools for assessing the basic requirements. After the screening, it moves on to identifying a
short-list of candidates potentially in line with the required position. For this group of selected candidates,
a further phase of assessment takes place, subjecting the candidates to written and/or oral tests, which are
then followed by a final interview conducted by an ad hoc Commission of evaluators. A Candidate Report
is created for each of them. It contains the findings for the various phases of the selection process, for the
purpose of guaranteeing the traceability of the assessments conducted and of the decisions made. The
final validation and the authorisation to hire come from the Companys Board of Directors on the basis of
the selected candidates Report. That Report also contains the reasons for that choice.
2012 / I semester 2013 2013 / I semester 2014
Number of positions filled 76 120
Number of profiles analysed

7.237 21.400
for vacancies
Number of total views received

49.389 205.074
(number of hits)
Number of visits to the most popular ad

3.279 15.546
(visualisation in detail)
Number of views of the most popular ad

20.474 86.237
(visualisation on search engines)
Total number of CVs in the database 37.609 110.698
Table 5.2 Data on recruitment through online channels
It must be noted that the tables about recruitment through online channels show such a significant
growth trend with regard to all the items considered that it is appreciable despite the partial overlapping
of the periods in question.
If we then want to compare figures on an annual scale, the number of applications received turns out
to be especially significant: from July 2013 to June 2014, the Company received 114,122 applications,
while, considering the number of applications received during the same period of the previous year, the
applications amounted to 23,996.
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Open Resource Programme
The Open Resource Programme, launched experimentally in 2012, is an inter-company

programme aimed at promoting cross fertilization (that is to say, the valorisation, within ones
own work environment, of other professional experiences coming from other coherent contexts)
through employment within Expo 2015 (and for a specific period of time) of resources from
other companies, organisations or third parties participating in the Programme. Thus, Expo 2015
avails itself of the specific skills necessary for the creation of a project with special, distinctive
characteristics such as Expo Milano 2015, while those participating in the Programme have the
chance to develop and experiment new transversal and/or technical-professional skills. The
Programme is therefore characterised by the placement of human resources belonging to other
organisations and seconded to Expo 2015 Company within development programmes already
defined by the Company for its own staff.
This enables the people involved to work in an innovative, stimulating and highly complex context,
as well as to increase their wealth of professional skills and to return to their companies having
acquired new skills that are of interest to the organisation they come from.
After the first experimentation phase in 2012, the programme was consolidated in 2013, and as of
June 2014 it numbered 14 participants.
5.2.2 Staff performance assessment

The need to achieve important results in a finite period of time is the reason why Expo 2015 has
adopted a series of innovative management systems capable of guiding and helping the staff towards
the achievement of their objectives and, at the same time, to assess and, if appropriate, to reward their
performance:
Expo Performance Review
The performance review system is the annual assessment system through which the managers
assess all their collaborators with regard to the main organisational skills with the aim of identifying
strengths and areas where improvement is possible. The assessment process initially takes place
using a digital platform and continues with the interview between the person in charge and the
collaborator, accompanied by the recording of the comments, the actions and the objectives on a
special form. This system is the basis for the further development of their skills and, consequently,
of the companys activities.
Management by Objectives (MBO)
MBO is the process of management of the Company objective system aimed at managerial figures
(in 2013, approximately 31% of the Companys workforce): the personnel is assigned objectives which
must be coherent and in line with Expo 2015s general objectives, through a process sharing and
agreement with the latter. These objectives always centre on the implementation of activities in line
with the economic parameters assigned and the assessment of their achievement takes place on the
basis of objective criteria. MBO is used also as a reference system for assigning the variable part of
additional remuneration to the annual gross remuneration where envisaged by the Company for the
specific employment category.
In view of the imminent Event the Company is mapping its personnels organisational skills, for the
purpose of enhancing and maximising the contribution of all its professionals during the expository
semester. Thus, Expo 2015 will enable all those of the personnel who have developed specific skills to
exploit them by working operationally on the Exposition Site.

5.3 Expo 2015s remuneration policy
With a view to guaranteeing a fair remuneration for its personnel and, at the same time, cost control,
Expo 2015 defines the remuneration of its personnel on the basis of remuneration surveys conducted by
a primary business in this sector in the Italian market. The global remuneration is defined also considering
the fairness of the benefits assigned and the temporal definition of the Expo Milano 2015 project.
Specifically, the methodology of the definition of pay and remuneration for each individual role within
the Company uses a scale that defines the organisational weight (grade) of every professional position,
according to quantitative and qualitative indicators that take into consideration various parameters such as,
for instance, the managed budget, the impact on the business of the position etc. A specific remuneration
bracket that allows comparison with the reference market in Italy corresponds to each grade, which must
then be defined for the professional family it belongs to (for example, Marketing, Construction, etc.).
The evaluation grids used by Expo 2015 are aligned with internationally consolidated grids in the
sectors that are relevant to the Company.
All employees of Expo 2015 are covered by collective labour agreements. In view of the progressive
increase in the number of withdrawals during the economic negotiation phase, considering the
decrease in the contract duration, the remuneration policy has been adapted from an attraction and
retention perspective, with the aim of reducing the incidence of turn-over.
The data concerning the remuneration of the executive management positions within the Company
can be viewed at the page http://www.expo2015.org/it/amministrazione-trasparente-/personale/
dirigenti (in general, extensive information about the Companys staff is published on the portal
transparent administration).
5.4 STAFF SKILLS DEVELOPMENT
Aware of the fact that the enrichment of the skills of its own human resources is a central element
not only for the purpose of realising the Exposition, but also in terms of valorisation of the Event, Expo
2015 gives importance to the activities of staff training and development.
In 2013 2014, the Company organised a total of 9 training courses covering the following categories:
technical training;
mandatory technical training;
language training;
safety training.
The overall number of training hours provided were 5,459. The table below shows the data on the
attendance at the various training initiatives.
On-the-job learning courses and skills development courses must be added to those above. These
courses include structured itineraries of staff involvement in projects that have a particular impact on
the skill which is the object of learning or development.
70 Expo 2015 SpA

5
Year 2012 Year 2013 and first
semester 2014
Type Course Number Total number Number Total number
of training provided of participants of hours of participants of hours
per course per course
Administrative
processes and 65 748 0 0
procedures
Training 231 189 378 82 328
Technical Tool 231 20 40 0 0
Induction 3 0 0 34 34
Apprentice tutors
/Tutors of 0 0 6 24
apprentices
Classroom
Classroom
courses: 890,5
Linguistic Languages 22 976 courses: 32
E-learning:
E-learning: 125
634,5
Project
Managerial 2 118 0 0
Management
Transversal
Mandatory
Training 0 0 3 120
technical
apprenticeship
Safety
4 160 1 120
coordinator
Rls 4 0 0 1 32
Safety
Managers 0 0 10 160
Workers' Health
151 1.208 344 3.166
and Safety
TOTAL 3.628 5.459
Table 5.3 Training initiatives by Expo 2015
3
The process of personnel placement within the company.
4
Person in charge of workers safety.

5.5 VOLUNTEER PROGRAMME
Expo 2015, as the Organiser of Expo Milano 2015 has, among other objectives, that of involving citizens,
guaranteeing active participation in the Event also through forms of volunteering. The Volunteer
Programme was created in order to enable everyone Italian and foreign to be active in welcoming
and supporting Visitors from Italy and all over the world.
The Programme was launched by Expo 2015 in collaboration with the Voluntary Service centres a year
before the opening of the Event, so as to have the amount of time necessary to offer everyone the
opportunity to come forward and to build a social network of Volunteers that will remain active even
after the end of the Event, thus giving participants a chance to exchange ideas and projects, as well as
to keep in touch with the other Volunteers met during the experience.
The Volunteers will engage in auxiliary and non-professional activities of support, welcoming Visitors
and facilitating the visiting experience around the Exposition Site.
In May 2014, the communication campaign aimed at promoting the Programme was launched,
obtaining applications, as well as keeping alive the interest and participation of the Volunteers
progressively selected.
The campaign was created to address specific categories of potential Volunteers (young Italians and
foreigners, as well as elderly people who are still active) and is promoted through various channels:
bill posting;
radio;
web campaign with banners and videos.
The communication campaign will be integrated with the events already planned and with the initiatives
from the world of Associations, Schools and Universities.
Furthermore communication with the already selected candidates will be handled through ad hoc
alerts, newsletters and the dedicated portal, in order to animate the growing community of Volunteers
and keep it alive.
The communication campaign has been a huge success: in just one month, 5.300 applications were
received, 80% of which from Italians and 20% from foreigners.
Approximately 86 foreign Countries represented, with 25 different languages spoken. China was the
most represented foreign Country. Almost all candidate Volunteers knew a second language and
many of them already had experience in the world of volunteering.
64% of the candidates were under 26 years of age, 25% belong to an age bracket between 26 and 45,
and many citizens above 70 years have also applied.
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5
Entra a formar parte

Lola de la verdadera red social del ao.
Hazte voluntario en
Estar en contacto volontari.expo2015.org
con 500.000
personas de todo
el mundo durante
una semana.
De verdad!

To meet various needs and offer everyone the opportunity to participate, Expo Milano 2015 has
conceived the Volunteer Programme as a range of different forms of participation. Each of these forms
has a specific time frame, specific activation procedures and available places:
1. Volunteers for Expo: the initiative requires a commitment of 14/15 days, for 5 hours and 30 minutes
a day in their preferred period, as long as the places are available. The programme addresses adult
citizens, who will be guaranteed public transport, a daily meal, insurance coverage and, if the period
of service is completed, also a tablet to be used in order to keep them in touch with all the other
Volunteers through the Programmes social network.
2. Civil Service Volunteer: Expo 2015, in collaboration with the National Office of the Civil Service,
is working for the launch of an extraordinary tender for the Civil Service. The volunteer projects
envisaged in the tender have a duration of 12 months, 6 of which will be at the Exhibition Site. The
required commitment is 7 hours a day for 5 days a week. People between 18 and 29 will be allowed
to participate.
3. Dote Comune EXPO 2015: Expo 2015, in collaboration with ANCI Lombardy (Lombardys National
Association of Italian Municipalities) and Lombardy Region, has established Dote Comune EXPO
2015. The project comprises three itineraries of extracurricular training, which will take place at
the Exposition Site for the 6 months of the Event, with the aim of enabling the young participants
to acquire formal and non-formal skills and to obtain their certification. The Programme addresses
young people between the ages of 18 and 35, unemployed or out of work.
4. Volunteers for 1 day: realised in collaboration with Fondazione Sodalitas, which has already tested
the format successfully. The initiative promotes the formula Volunteer for 1 day with the aim of
involving during Expo Milano 2015 the employees from the companies in various forms of vol-
unteering. The initiative, aimed at the workers of the Partner companies of Expo 2015 and of the
companies associated with Sodalitas, enables people, within a working day, to carry out a voluntary
activity on the Exposition Site of Expo Milano 2015.
5. School Project Volunteers: Lombardys students belonging to the schools which adhere to the School
project described in Chapter 8 will be able to be Volunteers for Expo 2015, committing themselves
to accompanying the Schools from other regions around the Exposition Site through specific itineraries.
The participants in the initiative Volunteers for Expo will access an online training programme divided
into different modules for each context of competence and aimed at communicating all the knowledge
necessary to manage the welcome and support the activities assigned.
For the Civil Service Volunteers and the Dote Comune Expo 2015 project there are specific training
itineraries created and dedicated specifically to these initiatives.
The Volunteers for 1 Day will receive a specific training package that will provide them with all the
information necessary to carry out the assigned activities as well as possible.
Finally, the School Project students who will participate in the initiative will receive appropriate training
on the visitor itineraries of the Site.
The Programme will leave tangible and intangible legacies: in the first place, the construction and
the maintenance of a (physical and virtual) community of Volunteers, thanks to 2.3 million hours of
volunteering and 130,000 training hours provided, which will be able to provide support also for other
initiatives. Furthermore, the Programme will also enrich the Volunteers with a wealth of non-formal
skills such as, for example, inter cultural management, communication, reception management etc.
Finally, thanks to social networks, it will be possible to keep the community of Volunteers alive and
united. It will be able to be a core network ready to act in future events and on future occasions.
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5

5.6 Employees health and safety
The creation of safe working conditions and their constant improvement are a fundamental value of
Expo 2015s human resources management policy. The Prevention and Protection service, as well
as the part of the Model of Organisation, management and Control pursuant to Legislative Decree
231/2001 dedicated to safety, operate on one hand to guarantee compliance with legal obligations
and, on the other hand, they are the main tools for the commitment to manage risk prevention for the
Companys workers, of self-employed workers as well as of the workers employed by the contractors.
Among the main activities carried out in 2013, the following deserve to be mentioned:
updating of the assessment of risks for the health and safety of the workers of all the operating
premises of Expo 2015: this assessment has taken into consideration all the risks potentially present
in the Company in relation to the activities carried out, the structures and the equipment used,
including special risks such as work-related stress. The updating of the DVRs (risk evaluation doc-
umentation) turned out to be particularly challenging in 2013, considering that the dismantling of
three operating premises (Via San Tomaso, Via Rovello n. 6 and Via Lambruschini) was accompa-
nied by the activation of the new premises of Molino Dorino and Palazzo Pirelli;
the launch of the Logistic Base Camp at Rho, which required the implementation of various activ-
ities, among which:
- obtaining the technical documentation providing evidence of conformity with the existing
legislation for the structures,
- taking charge and safety enhancement of the spaces to be used,
- drawing up of the documentation concerning necessary safety (DVR, Emergency Plan and
Emergency Procedures, etc.);
verification of the continuing suitability of company prevention and protection measures:
- inspections of all the operating premises by the Person in Charge of the Prevention and
Protection Service,
- constant verifications of the management of contracts pursuant to Article 26 of Legislative
Decree 81/08 and subsequent amendments and additions5 with special attention/reference to
the realisation of Expo 2015 events,
- constant involvement of the various company functions with regard to the implementation of
the prevention and protection measures for workers safety;
planning of measures considered appropriate in order to ensure the improvement over time of
safety levels;
environmental monitoring for the purpose of deepening some aspects relating to workers health
and comfort, such as the measurement of electromagnetic fields, measurements of the illumina-
tion of video workstations, sampling in order to assess the quality of the air within the workplaces
and assessments of the micro-climatic comfort (humidity and temperature) and noise in some of
the operating premises;
planning of measures considered appropriate to guarantee the improvement of safety levels over time;
the verification of the trend in occupational accidents, in work-related illnesses and in heath surveil-
lance as determined by the Companys Health Plan;
carrying out the training and information activities for the employees aimed at ensuring the appro-
priate knowledge of the measures put in place.
5
Art. 26 of Legislative decree n.81/2008 establishes that when works are requested in Companies, Authorities, etc., of tendering
firms or self-employed workers ( for example for special maintenance, cleaning, management of IT services, guarding etc.), or
outside, when the works are an integral part of the company or contracting authoritys production cycle, precise prevention
obligations arise both for the employer and for the self-employed workers and employers from the companies tasked with
carrying out the works or performing the work.
76 Expo 2015 SpA

5
With reference to the data on the accidents occurred, in 2013 there were 2 accidents and they were
not serious (from 5 to 19 days of absence from work). They were commuting accidents that were not
attributable to working life.
With reference to the training dedicated to workers safety, in 2013, Expo 2015 carried out a total of
3,116 hours of safety training, involving a total of 344 workers (see Table 5.3 on training initiatives).
5.7 Health and Safety construction sites
The construction of the Exposition Site, given the extension of the area concerned, the variety of
the planned interventions and the number of the workers as well as of the contracting and sub-
contracting companies involved, turned out to be particularly sensitive from the point of view of
the workers safety. Consequently, Expo 2015, as the contracting authority, requires a particularly
rigorous compliance with the legal obligations (with regard to this subject, see also Chapter 3). Indeed,
besides compliance with the legislation, Expo 2015 requires compliance with a series of measures for
guaranteeing construction site safety that are integrated with measures for guaranteeing the legality of
the works. In greater detail, the Company has a system that integrates checks in health and safety areas
with supervision of the regularity of public contracts and of Mafia infiltrations, thanks to the signing of
specific Protocols for construction site safety and for legality which provide for the implementation
of an IT platform called Si.G.Expo (for a complete picture of the tools and measures adopted by Expo
2015, see Chapter 8).

The Protocols for construction site safety envisage

the establishment of a Permanent Safety Committee
comprised of the representatives of the signatories. The
committee holds quarterly meetings with Expo 2015s
safety representative, the employers of the contracting
companies and the relevant Prevention and Protection
Service Managers and Workers Safety Representatives.
During these meetings, besides dealing with the aspects
concerning the general development of the construction
site, the most important aspects of prevention and
protection are examined.
The supervision activity is carried out by Expo 2015 through
inspections and audits at construction sites in order to verify
the application of the prevention measures. This activity,
although it respects the responsibilities and prerogatives
attributed by the law to the various subjects, involves the
Coordinator for Safety during Execution of the works and
his collaborators, as well as the executives people in charge
from the companies involved in the implementation of the
works. For an in-depth analysis of the auditing activities at
the construction sites, see Chapter 7.
Starting in the summer months of 2014, the Participating
Countries began to build their Pavilions autonomously on
the lots prepared by Expo 2015: this means that starting
from June 2014 till the beginning of the Event, the
Exposition Site will be affected by multifarious construction
sites in operation, assigned to various contractors and
managed by different subjects. As an example, we
report the construction site situation registered at the
end of October 2014 on the activities of the yard: 316
companies were present with about 900 workers involved
in the construction of the 15 contracts awarded by Expo
2015; 37 Countries pavilions under construction with
approximately 500 additional workers employed, 46
lots delivered, 63 projects registered and 1,179 Site visits
recorded (equal to a total of about 3.537 hours).
In this particularly complex picture, the Company was able
to record a total accident frequency rate6 equal to 24.065,
and a severity index7 of only 0.558. Furthermore, no fatal
6.
These frequency rates are calculated complying with the UNI 7249 standard Occupational Accident Statistics: the numerator
is the number of occupational accidents during the year and the denominator is the number of hours worked during that year.
In order to make the result more legible, this ratio is then multiplied by 1,000,000 (one million). Therefore the index provides
the number of accidents that have occurred every million hours worked. The national average is calculated following a different
method, that is to say, reporting the number of accidents that occur for every 1,000 workers: in this case, the data collected are
not comparable with the national average.
7
Defined as the ratio between the measure of the duration of incapacity (days lost as a result of accidents) and a measure of risk
exposure (hours worked), both homogeneously delimited in time and space (territory, factory, division, sector etc.). In this case,
the national average for the building sector relating to the three-year period 2008 2010 amounts to a value of 3.3, evidently
higher than the values recorded on the construction sites under observation.
78 Expo 2015 SpA

5
accidents were recorded from the beginning of the works in November 2011, against an average
regional level of 1.7 per thousand employees. Similarly, there has not been any permanent disability
and the average length of absence from work due to injury (21.70 days) is well below the Milanese
average value (almost 40 days).
These results are mostly due to the general coordination of the construction activities performed by
Expo 2015 aimed at guaranteeing health and safety on construction sites: each Participant is indeed
obliged to comply not only with the Italian legislation on Workers Health and Safety, but also to all
the internal Regulations and requirements that the Organiser considers necessary in order to safely
coordinate the construction activities.
It follows that each Participant must appoint, before the beginning of the works, its own Works Manager
and Coordinator for Safety during the Implementation phase and draw up a Safety and Coordination
Plan which contains all the information necessary to prevent and reduce risks for the workers involved
in the implementation works on the single lots, and which is at the same time in line with Expos Safety
and Coordination Plan drawn up by the Organiser, for the purpose of coordinating the works on the
various construction sites.
Furthermore, each Participant must appoint a technician called Participant Technical Supervisor, who
has technical knowledge in the building sector, who is responsible for the supervision of all the aspects
regarding quality, safety, planning and the costs relating to the construction of the Pavilion or of the
exposition site of each Participant, and who also has the task of logistic coordination and interfacing
with the Expo 2015 figures who manage the construction site, as well as having an active role in all the
activities regarding coordination and general safety promoted by the Organiser through the General
Coordinator.

Internal communication on sustainability
The Company is implementing an internal communication campaign aimed at its employees and
collaborators. It centres on the promotion of good practice useful to reduce their environmental impact:
many small measures regarding daily actions, but which, if carried out all the time and by everyone, can
guarantee considerable energy savings, the reduction of waste generated and, in general, positive effects on
the environment.
The campaign, called The Planet feeds also on small actions,uses each the 12 Foody friends as
testimonials.
CHE TE NE
FAI DI 2
ASCENSORI?
Se hai pigiato qua,

non pigiare anche l
2
e consumi la met.
You dont need two elevators If you prefer stairs youll look cooler.
If you already called one dont Its really good saving 4.000 mg.
call also the other. of CO2 for each floor.
Dont turn everybody blue Close the tap, turn the switch,
with the cold you do! through small actions to the world
Use the air conditioner but you make a favour.
consider that each grade less, Closing the water and turning off the
burns more energy. light when you leave reduce waste.
NOTE: The 12 mascots suggest the actions to be taken or the habits to be changed in order to help the
environment with short rhyming phrases (for example, turn the air conditioning off in empty meeting
rooms, take the stairs instead taking the lift, remember to always turn off the lights when leaving a
room, pay attention to separate waste, prefer micro-filtered water instead of bottled water, dont let
tap water run unnecessarily etc.).
6
6.1 FINANCIAL RESOURCES OF EXPO 2015
The Italian Prime Ministerial Decree of June 15, 2012 has authorized the allocation of the total sum of
1.305.60 million in order to implement the works and activities connected to the Event, of which
828.6 million will be borne by the State and 477 by the Lombardy Region, the Province of Milan, the
Milan City Council and the Milan Chamber of Commerce.
The funds are disbursed directly to the Company1 or to the subjects responsible for implementing
the interventions which the Company itself or the Tavolo Lombardia (Lombardy Panel) identify in
accordance with the Sole Commissioner of the Government.
In addition to this, private funding is also envisaged with regard to investment in works such as
technological and infrastructural interventions, as well as services for the management of the Event.
MIL
AN
N
F
GIO
G
G
milan
YO
E F ER OF
DIN
DIN
DIN Y RE
LIT
FUN
UN
B
FUN ICIPA
FUN BARD
OF
MM CHAM
TE
DIN
FUN incE
ERC
STA
N
G
LOM
MU
DIN
AN
v
pro
MIL
64%
CO
12%
12%
6%
6%
Figure 6.1 Breakdown of contributions by shareholders for Expo Milano 2015 ( 1.305 million)
84 Expo 2015 SpA

6
The table below shows the final statement of the public contributions by each shareholder of the
Company between 2009 and 2013 and of those expected for 2014 and 2015 up to the extent of the
estimated total.
Shareholders contributions
Statement
Mln 2014 2015 TOTAL
2009/2013
Total Contributions
641.0 510.9 153.7 1305.6
by Shareholders
Government 454.2 276,9 97.5 828.6
Lombardy Region 68.8 71.5 18,7 159.0
Milan City Council 90.2 50.1 18,7 159.0
Province of Milan 13,2 56.9 9,4 79.5
Milan Chamber of Commerce 14,6 55.5 9,4 79,5
Of which for management 142.2 74,1 0,0 216.3
Government 58.6 32.5 91.1
Lombardy Region 29,3 12,4 41.7
Milan City Council 29,3 12,4 41.7
Province of Milan 10,4 10,5 20,9
Milan Chamber of Commerce 14,6 6,3 20,9
Of which for works 498.8 436.8 153.7 1089.3
Government 395.6 244.4 97.5 737.5
Lombardy Region 39.5 59.1 18,7 117.3
Milan City Council 60.9 37.7 18,7 117.3
Province of Milan 2,8 46.4 9,4 58.6
Milan Chamber of Commerce 49.2 9,4 58.6
Note: The amounts do not include the shareholders contributions to share capital, equal to
approximately 10 million
Table 6.1 Resources disbursed by the shareholders of Expo 2015

6.2 MECHANISM FOR CONTROL AND MONITORING OF EXPENSES
The extent of the public investments necessary in order to organize a Universal Exposition raises the
issue relating to insuring an appropriate degree of transparency and control in the management of the
funds and, as a consequence, Expo 2015 has placed these elements among its founding values.
The Companys commitment to guaranteeing transparency in the management of the resources is
demonstrated by the appointment in its Board of Directors of a judge of the Corte dei Conti (Court of
Auditors), a body to which the Company is required1 to send its financial statements annually, along
with the reports of the Board of Directors, the Board of Auditors and of the independent auditing firm.
In order to integrate the work of the Court of Auditors, the mechanism of control and monitoring of
Expo 2015 is comprised of a series of additional tools:
public funding in favour of the Company is deposited into a specific special account opened within
the State Treasury2;
the accountability of such deposits and of the Companys financial flows is carried out annually by
the State Regional Accounting Office;
as for the part concerning investment in works, the accountability is accompanied by a report on
the progress of the implementation work (including any critical issues in terms of timing and ex-
penditure) and sent to the Ministry of Infrastructure and Transport;
as for the part concerning management expenses, the Company sends to the Presidency of the
Council of Ministers, the Ministry of Economy and Finances and the Ministry of Infrastructure and
Transport a quarterly report on the use of the resources;
furthermore, the Company complies with the same accounting obligations towards the City Coun-
cil and the Province of Milan, as well as the Lombardy Region, as regards both the investments in
works and the expenses for the current management;
Finally, Expo 2015 has endowed itself with an Organisational Model pursuant to the Legislative Decree
231/2001 for the purpose of making the internal control system more efficient (also see Chapter 3 of
the Report, concerning the governance).
6.3 Financial Statement 2013
The organisation and preparation of an international event such as Expo Milano 2015 involves
numerous complex activities which are often connected to considerable investments but which also
have potentially great economic significance for the concerned territory.
However, the peculiarity which is typical of such great international events lies in having to wait for the
Event to take place or anyway in having to wait for such an event to approach in order to start seeing
most of the revenues flow in, while during the organisational phase it is normal to have to cover most
of the expenses in advance.
In detail it is expected that most of the revenues will be generated by the following items:
Partnerships;
Ticketing;
Sponsorships;
Rental of exhibition spaces;
1 Determination no. 34/2010

2 Legislative Decree dated 31 May 2010 n. 78, art. 54 paragraph 2. The Decree was subsequently converted, with
amendments, into Law no. 122 dated 30 July 2010.
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Licensing and Merchandising;
Services for Visitors, hospitality services and other commercial operations.
During the preparation phase, Sponsors are already especially important, both for the additional
financial resources they guarantee and for the media exposure they are able to offer to the Event, thus
already contributing to its promotion during the approaching phase.
An analysis of the Financial Statement 2013 shows that Expo 2015 had a loss of approximately 7.4
million, higher than the previous years one ( 2.4 million). In detail, revenues amount to 67.1 million
(28.7 million in 2012), consisting of 17.0 million in operating grants and of 50.1 million in revenues
coming mainly from sponsorships by Partners.
As for the expenses, amounting to a total of 74.5 million, it is important to point out how two of
the three most consistent items of expenditure are the costs of the technological activities3 and the
provisions for risks4, two items which were not present in the 2012 statement.
Finally, the expenses for personnel and independent contractors are confirmed to be one of the highest
cost, thus recording an increase of 3 million compared with 2012, evidently due to new recruitments.
Figure 6.2 Cluster
At the same time, due to the increase in financing by Shareholders, at 31 December 2013 the Companys
equity amounted to approximately 61 million, in comparison with 31 December 2012 ( 47.9 million).
More specifically, it is broken down as follows:
10.1 million in fully paid up share capital;
83.7 million in extraordinary Equity Reserves following capital contributions by Shareholders;
A loss of 25.4 million in prior years losses, carried forward to reduce the taxable income of the
current year;
A loss of 7.4 million for 2013.
3 Technological activity relating to the Exposition Site and to the technological platforms (plant design, ticketing etc.)
4 Of which 8.3 million relating to compulsory compensation payable according to the National Collective Labour Agreement
(CCNL), Aspi and executive agreements following personnel dismissal and 0.8 million relating to legal risk coverage against
existing cases

2013 2012
Summary of profit and loss account
million million
Operating grants 17.0 22.3
Sponsorships and other income 50.1 6.4
Total Income (A) 67.1 28.7
Cost of personnel and independent contractors 12.3 9.3
Ordinary operating expenses 5.3 3.1
Other operating expenses 2.5 1.1
External expenses for promotion and communication activities 6.4 2.7
Third-party studies and services 6.0 5.0
Expenses for corporate bodies and auditors 0.7 0.7
Rent and use of third-party assets 2.9 1.4
Projects with institutions and contributions to related studies

2.7 2.0
and initiatives
Expenses for technological activities 17.4
Amortisation 6.7 4.4
Expenses for consumables, stationery and printed material 0.6 0.2
Provisions for risks 9.1
Taxes 2.0 1.0
Extraordinary expenses 0.2
Total Expenses (B) 74.5 31.1
Profit (Loss) for the period (A) (B) - 7.4 -2.4
Table 6.2 Summary of the Profit and Loss Account (2013)
To these items 628.7 million must be added, mainly due to contributions by Shareholders with a
restriction on use and to payables to suppliers.
Assets amounting to 689.7 million mainly consist of financial deposits, the cash at the disposal of the
Company and investments.
6.4 ECONOMIC IMPACT OF THE EVENT
In 2012, a team of economic analysts from SDA Bocconi, commissioned by Expo 2015 and by the Milan
Chamber of Commerce, carried out a study in order to evaluate the Events impact on the national
economic system and on the Lombardy and Milanese economic systems for the period 2012 - 2020.
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31 December 2013 31 December 2012
Summary of the Balance Sheet
million million
Bank deposits and cash 348.0 186.9
Investments, net of amortisation 285.4 113.3
Tax credits 14.5 12.1
Receivables from clients, from others, accrued income and

41.8 7.9
prepaid expense
Total Assets 689.7 320.2
Share capital fully paid up by shareholders 10.1 10.1
Reserves for capital contributions by shareholders 83.7 63.2
Prior years economic loss -25.4 -23.0
Current years loss -7.4 -2.4
Total Shareholders Equity (Net liabilites towards shareholders) 61.0 47.9
Shareholder contributions with restriction on use 498.4 218.7
Trade payables 109.6 47.5
Other payables (tax withholdings, contributions, payables to

4.8 3.7
personnel and security deposits received)
Provisions for risks and losses 9.2 0.1
Employee severance indemnity 1.2 0.9
Deferred income (mainly revenues referring to future years) 5.5 1.4
Other Total Liabilities 628.7 272.3
Table 6.3 Summary of the Balance Sheet (2013)
The study is based on data evaluated in relation to three variables:

1. the direct economic impact of the Event resulting from the investments by Expo 2015, the operat-
ing costs of Expo 2015 and the investments by the Participating Countries;
2. the indirect economic impact of the Event due to the indirect effects of the direct economic im-
pact and to the total expected incoming flows of tourists.
3. the legacy of the Event, that is to say, the long-term impacts of the Exposition, in terms of: 1) busi-
ness start-ups; 2) valorisation of the real estate portfolio; 3) development of foreign direct invest-
ments (FDI); 4) increased tourist appeal.
The study has estimated a total impact of 23.6 billion of additional production and a total increase of
the value added of 10 billion for the period 2012-2020, keeping in mind, in both cases, the total of the
values estimated in relation to direct, indirect and legacy impacts. Finally, in occupational terms, the
study has estimated an impact of approximately 191,000 total new jobs for the same reference period.
Since it is the first model developed to estimate the total economic impacts of a large event, it will be
monitored at regular intervals on the basis of the progressive collection of data: the monitoring will
concern both the in progress phase and the final one.

7
7.1 MAIN OBJECTIVES AND INITIATIVES
Expo 2015 has identified three main objectives in line with what is enshrined in the Charter of Values
and Commitments for the organisation and management of the Universal Exposition of Milan:
achieve high levels of environmental and social performance in the organisation and management
of the Event,
provide a good example and a benchmark for the next Expositions and for future large events in general,
valorise the unique opportunity that the Universal Exposition offers in terms of breadth of involve-
ment and in terms of visibility in order to spread knowledge and share more sustainable ideas and
practices.
The Company has then converted these objectives into a series of specific commitments which define,
in relation to the environmental aspects, the framework for measuring and assessing the sustainability
of the Event. These commitments include both the actions aimed at implementing the requirements
defined by the Strategic Environmental Assessment (SEA) and the Environmental Impact Assessment
(EIA) and voluntary initiatives, already defined during the candidacy phase and reconfirmed by Expo
2015 with the Registration Dossier:
1. Define a set of Macro-Environmental Objectives:
- minimise the energy demand;
- use energy from renewable sources;
- use products and/or services with lower environmental impact;
- reduce waste production at the source as much as possible, organise and realise a separate waste
collection system aimed at recovering and recycling the largest quantity of possible waste;
- limit water consumption and adopt water recycling systems;
- assess the environmental impact of the implemented activities.
2. Apply environmental and sustainability standards recognised at the international level such as:
- the ISO 20121:2012 standard Event Sustainability Management System, in regard to the
organisation and sustainable management of events and also, for the purpose of managing
the environmental dimension in a more coherent manner, some requirements of the European
Regulation EMAS 1221/2009/EC;
- the LEED (Leadership in Energy and Environmental Design) standard of the U.S. Green Building
Council (USGBC), for sustainable building;
- the ISO 14064:2006 standard, with regard to the inventory of greenhouse gas emissions;
- the Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI) for the drawing up
of the Sustainability Report.
3. Measure and communicate the performance achieved annually through:
- monitoring of the various environmental receptors impacted by the Event;
- the realisation of the Inventory of CO2 equivalent gas emissions;
- preparation and dissemination of the Sustainability Report.
7.2 EXPO 2015 SUSTAINABILITY MANAGEMENT SYSTEM
The organisation and management of a Universal Exposition generates on the site that hosts it and,
more in general, on the whole territory affected by the Event a series of impacts which have relevance
from the environmental, social and economic points of view, offering at the same time a unique
opportunity to adopt sustainability criteria and to promote their dissemination among Stakeholders.
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On the basis of this awareness, Expo 2015 decided to implement a System aimed at managing the
environmental, social and economic aspects connected to the Event, adopting for this purpose the
international standard ISO 20121:2012, Event sustainability management systems - Requirements with
guidance for use and, in order to manage the environmental dimension in a more coherent manner,
also adopting some requirements of the European Regulation 1221/2009/EC.
With respect to the proposals formulated in the Registration Dossier, the choice in favour of these standards
was dictated, on one hand, by a series of considerations in relation to the peculiarity of the Event and to
the objective of guaranteeing maximum functionality to the Expo 2015 Sustainability Management System
(SMS), and on the other hand, by an assessment of the previous experiences in the adoption of Management
Systems for the organisation of events which were, to a different extent, similar to Expo Milano 2015 (other
Universal Expositions, and some editions of the Olympics). In particular, the recent ISO 20121 standard,
expressly conceived for the sustainable management of events, makes possible to focus the attention on
the specific aspects and impacts of events, considering, from an integrated perspective, the environmental
and the economic dimensions as well as the worker social and safety dimension.
The Sustainability Management System for the Expo Milano 2015 Event has not only the aim of helping
the Company in the planning and management of a Universal Exposition in line with sustainability
criteria, but also that of creating a methodological approach which will enable events of similar size
and complexity to be realised and managed in a sustainable manner, thus becoming a benchmark tool
for future Expositions and large events.
The activities for the planning and development of the Management System for the Sustainability of
the Expo 2015 Event began in 2013 and have so far led to:
the definition of the Systems scope;
the drawing up of the Initial Environmental Review and the identification of significant environmen-
tal aspects, both direct and indirect, with the relative assessment of their significance;
the definition and implementation of operational control measures and tools for some activities
which are managed directly and indirectly (for example, contracts, Suppliers and Partners activites),
as well as activities which have relevant impacts on the environment;
the definition of a Sustainability Programme which contains the objectives that Expo Milano 2015
aims to achieve;
the implementation of an environment and safety audit Programme for construction sites;
the implementation of an internal audit Programme to verify the functionality and effectiveness of the
System itself. To this purpose, two audits were conducted in 2011 and 2014 on the branches of Expo
2015 Company1 in order to verify the Companys legislative compliance in terms of the environment.
The SMSs scope includes the activities carried out by the organisation during the pre-Event and Event
phases, and in particular:
the planning and realisation of the works for the Exposition Site;
the organisation and management of the Expo Milano 2015 Event.
1
In the context of these verifications, the absence of equipment that uses CFC and HCFC gases, which are harmful to the ozone layer,
has been ascertained. Furthermore it is specified that, so far, the Company has not received fines or non-monetary sanctions for not
complying with the regulations and laws relating to the environment.

The SMS develops within the context of an organisation which, after being set up in 2008, is
constantly evolving from the organisational point of view and already possesses management tools
for guaranteeing compliance with the legal requirements and the other voluntary agreements signed.
Therefore, a lot of attention has been paid to the existing procedures, trying to regulate the System
in order to make it as functional, integrated and agile as possible within the Companys context,
where the parts relating to the economic as well as to the workplace safety dimension were already
well organised. Another peculiarity of Expo 2015s SMS is the lack of improvement objectives based
on the comparison of performance levels between one year and the next, which is typical of the
management systems of companies which maintain the scope of their activity practically unaltered.
Expo 2015 has instead a series of different performance targets to reach every year and, obviously,
at the end of the Event.
The first verification of compliance with the ISO 20121 standard by DNV-GL, the accredited third-
party body responsible for validating the chosen method, took place in September 2014 whereas the
second one occurred at the end of October. Both had a positive outcome and therefore Expo 2015 is
waiting for the issue of the certificate of compliance for the planning and implementation phases; as
for the phase regarding the management of the Event, the verification will be necessarily conducted in
2015, during the exhibition semester.
Waste management plan for the Event
Expo 2015 has defined a strategy and an approach to the waste issue which consider also its environmental
and economic aspects. In line with the Theme Feeding the Planet Energy for Life, the criteria for the
management of post-use and post-consumption materials respect the following objectives hierarchy:
-- minimisation of resource consumption,
-- maximisation of re-use, recycling and recovery rates,
-- minimisation of the production of discarded materials intended for disposal.
The main reference points are expressed by EU legislation, and by the relative national transpositions,
which are considered the most advanced models on sustainable waste management in the world, namely:
-- Directive 2008/98, New Framework Directive on Waste,
-- Legislative Decree No. 152/06, called Consolidated Law on the Environment,
-- European Parliament Resolutions of 20 April2 and 24 May 20123,
-- Communication from the Commission to the European Parliament, to the Council and to the
European Economic and Social Committee and to the Committee of the Regions Towards a
circular economy: a zero waste programme for Europe dated 2 July 2014.
The waste management model planned for the Site during the exhibition semester also takes into
account the obligations deriving from the EIA Procedure, reviewed together with the Environmental
Observatory (EO) in the light of the experiences during events of comparable size (for example, Salone
del Gusto 2012, London 2012 Olympics), as well as the organisational, logistic and management
conditions of the exhibition areas. In particular, Expo 2015 has proposed the objective of 70% separate
collection, which seems more realistic in comparison with the original forecasts of the Environmental
Impact Study (82.3%) and, anyway, in line with the objectives set at the European level. The Guidelines
for the Participants and the Concessionaires of the companies present on the Site, and the informative
and training activity for Staff and Visitor involvement have reached the preparatory phase.
2
Revision of the sixth programme of action with regard to the environment and definition of the priorities of the seventh
programme of action with regard to the environment
3
European Parliament Resolution of 24 May 2012 on a resource-efficient Europe.
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7.3 RECLAMATION INTERVENTIONS ON THE EXPOSITION SITE
The Exposition Site is located in an area which, during the first half of the 20th century, was occupied
by industrial plants and in part by agricultural land. Then, in time, the area was turned into a space for
logistic installations and municipal services.
Recently, the area has undergone profound transformation and requalification through the disposal
or relocation of the production plants. Nevertheless, the activities prior to this transformation have
left traces of pollutants in some portions of the land: for this reason, reclamation works were planned
before making them available for public use again.
Starting in 2010, Expo 2015 conducted an initial environmental survey and subsequent characterizations of
the soil of the Exposition Site for the purpose of investigating eventual exceedances of the Contamination
Threshold Concentrations defined according to the expected designated use of the land (green-residential).
At the end of the procedure, according to the regional decrees, a reclamation was required by ten areas
in order to comply with the threshold levels for the designated use. The reclamation activities have already
been completed for all the areas, with the simultaneous issuing of the Certification of Completion of
Reclamation (CCR) by the Province of Milan, the Authority in charge of this activity.
7.4 Environmental Monitoring Plan
Among the main requirements contained in the EIA Decree (see Chapter 3 of the Report) is the
creation of an Environmental Monitoring Plan (EMP), which Expo 2015 submitted for the approval
by the Environmental Observatory (EO). From a temporal point of view, the Plan is divided into four
phases which monitor the development of the Events life cycle:
an ante operam phase, carried out in 2011-2012;
a worksite phase, underway, covering the period January 2013 April 2015;
an Event phase, to be carried in the period May - October 2015;
a dismantling phase, to be carried out approximately in the period November 2015 October 2016.
The dismantling phase will be followed by a post-Expo phase, during which the Arexpo Company, to which
Expo 2015 will have to return the area of the Exposition Site, will decide how to develop and transform the
area.
From the spatial point of view, the EMP findings refer to the site destined to host Expo Milano 2015
and to its surroundings, in which the main impacts on environmental matrices are expected to take
place, due to the realisation of the works and the carrying out of the Event, especially in relation to the
most sensitive receptors present in the area. Such surroundings are defined with variable geometry,
according to each environmental matrix considered.
7.4.1 WORKSITE PHASE MONITORING RESULTS

The following environmental components are subject to monitoring: Atmosphere; Ecosystems; Fauna;
Flora e vegetation; Surface water; Waste water; Underground water; Noise; Vibrations; Soil.
Up to the present day, Expo 2015 has carried out the EMP Ante Operam phase (the results of which are
given in the 2013 Sustainability Report) and is carrying out the EMP Worksite Phase, published in March
2013 and from which the main results of the surveys conducted up to June 2014 are reported below.

1. Environmental component: atmosphere

Objectives
Verify the impact of work site activities on air quality at the receptors present in the surroundings of
the Site, with special attention to the dust raised and to the emissions caused by the use of heavy-
duty vehicles.
Area subject to monitoring

The area of the Municipalities affected by the Exposition Site, which is characterised by:
-- a population of over 250,000 inhabitants, high population density and intensive industrial activ-
ities and traffic density;
-- high density of particulate matter emissions (PM10 primary), nitrogen dioxide (NO2) and volatile
organic compounds (VOCs);
-- adverse climate conditions for the dispersion of pollutants (limited wind speed, frequent cases
of thermal inversion, long periods of atmospheric stability characterised by high pressure).
Key regulatory references

Legislative Decree 155/2010, which transposes Directive 2008/50/EC relating to ambient air
quality and cleaner air for Europe; Legislative Decree 152/2006, Regional (Lombardy) Council
Decree 2605 of 30 November 2011.
Time and space parameters

Measurements have detected the following indicators:
-- daily average PM10 concentration;
-- daily average concentration of PAHs (Polycyclic Aromatic Hydrocarbons) in PM10.
The measurements have been conducted through three mobile stations; differently from the
locations adopted in the ante operam phase, for the work site phase, the Sacco Hospital (sensitive
receptor) was maintained, while the remaining points have been relocated according to the
technical requirements, in agreement with the EO (Environmental Observatory).
Meteorological parameters relating to wind speed and direction, air temperature, rains, global solar
radiation, atmospheric pressure and relative humidity were also detected.
The data recorded by the ARPA stations were also taken into consideration, in particular:
-- for PM10, the stations of Arese, Milano Pascal and Milano Senato;
-- for PAH, the stations of Milano Pascal and Milano Senato;
-- for NO2, the stations of Pero, Arese and Rho.
Main results
With regard to the limits envisaged by the regulations, the measurements conducted showed:
-- for PM10, exceeding of the daily average concentration of 50 g/m, in relation to the last quar-
ter of 2013, due in part to the works for the completion of the Base Camp4 (which at the time
was not hosting workers yet) and in relation to the first quarter of 2014, coinciding with rain-free
days;
-- for PAHs, values always much lower than the target value of 1 ng/m3 fixed for the annual aver-
age.
4
Area intended as a dormitory for the workers employed for the work site activities of the Exposition Site; it includes a canteen, a
recreational area and a laundry room, and is located only 2 km from the Site.
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2. Environmental component: ecosystems
Objectives
Verify the effects of Expo Milano 2015 on the structure and functionality of the local ecomosaic
(that is to say, the different environmental and landscape components of the Site) in terms of:
analysis of the variations of its physical structure through the recognition of the new potentially
significant environmental units;
recognition of the ecological values associated with it.
Area of the Exposition Site.
In the absence of specific technical regulations on the operating contents for ecosystems, the
assessment system and the indicators adopted are based on the references existing at a regional,
national and European level: a) the regulations of the Lombardy Region with regard to the multi-
purpose Regional Ecological Network; b) the 2010 National strategy for biodiversity; c) the 2014-
2020 European Common Strategic Framework (SWD (2012) 61 final, part II).
Two monitoring sessions were conducted: one in summer (9 and 10 July 2013) and one in winter (1
October 2013), on the same ten portions of territory within the Site that had been subject to the ante
operam monitoring and on other ten additional transects chosen on the basis of the future naturalistic
role of the area according to the Expo Milano 2015 project. For each area, characterising parameters were
identified, such as: general topography (e.g. the overall conditions of slopes, presence of discontinuity), the
nature of the surfaces (e.g. fertile soil), the water, vegetation and fauna elements, as well as the elements
of human presence (e.g. work site activities underway). A descriptive chart was compiled for each transect
with information about their ecological functionalities and ability to produce ecosystem services.
Main results
The 2013 monitoring highlighted that the progress in the preparation phase of the Site are causing
the elimination of the ecological values that were present on the area before the beginning of the
construction activities.
The effects due to the reconstruction of the soils and of the green areas envisaged by the project of the
Exposition Site will be verified: they should rebalance (and hopefully, also improve) the initial ecological values.
Figure 7.1 Localisation of the 10 transects already Figure 7.2 Localisation of the new 10 transects
monitored in 2012

3. Environmental component: fauna

Objectives
Verify the potential positive contribution of the ecosystem structures which will take shape over time
within the Exposition Site. The area is located in a metropolitan context devoid of any naturalistic value
or of any specific ecological interest, on which important pressure factors weigh (infrastructural barriers,
urbanised areas, productive settlements, dense traffic, high concentration of pollutants in the atmosphere,
abandoned buildings etc.). No species among those identified by the IUCN (International Union for
Conservation of Nature) lists were observed in the area under investigation. Nevertheless, within a radius of
just a few kilometres, there are several green areas already colonised by wild fauna and with which the area
affected by the Event once restored could interact in a functional manner as regards the mobile species
able to overcome the ecological barriers present in the surroundings (buildings and linear infrastructures).
Therefore birds are the fauna category most suited to be used as an environmental quality indicator.
Six control stations have been monitored, in comparison to the eight utilised in the previous phase, with the
purpose of increasing the number of monitoring sessions. The stations are located at different distances from
the Exposition Site (up to a maximum of 5,400 m), in the municipalities of Milan, Arese, Bollate and Rho.
Law 42/1983, which ratifies and implements the 1979 Bonn Convention on Conservation of
Migratory Species of Wild Animals; Law 503/1981 which ratifies and implements the 1979 Bern
Convention on the Conservation of European Wildlife and Natural Habitats; Law 157/1992,
which transposes Directive 79/409/EEC on the Conservation of Wild Birds and its subsequent
amendments; Presidential Decree 357/1997 containing the implementation of Directive 92/43/EEC
on the conservation of natural and semi-natural habitats, as well as of wild fauna and flora.
Eight monitoring sessions were conducted in the period between April and October 2013. The
detection of the species took place through direct observation of the individual birds and by listening
to the sounds made during the reproductive period, integrated with observation of all direct and
indirect signs of presence. Thus all the birds identified directly (by sight, through their chirping and
calls) and indirectly (signs, traces, nests) were recorded.
Main results
Altogether, 65 bird species (against the 39 in 2012) were recorded in 2013, for a total of 3,134
individuals contacted (against the 455 in 2012). Over the two years, a few extra species and only
four unconfirmed species were detected (Little grebe, Honey buzzard, Ferruginous duck, Partridge).
Figure 7.3 Common male redstart singing at the Figure 7.4 Groups of mallards in the lake at the
station entrance. centre of the station
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4. Environmental component: flora and vegetation
Objectives
Verify the possible introduction and development of exotic and/or pathogenic plant species, with
the consequent qualitative variation of phytocoenosis (that is to say, the sets of plants which grow
in a specific physical and chemical environment).
The same 24 control stations used in the ante operam phase and located at different distances from
the Exposition Site, in the Municipalities of Arese, Baranzate, Bollate, Novate Milanese, Milano, Pero,
Rho and Settimo Milanese, were monitored.
Regional Law 10/2008 containing Provisions for the protection and conservation of small fauna,
flora and spontaneous vegetation, which contains the list of native species (black list) - both animals
and plants which, according to the degree of invasiveness - that is to say, the threat towards native
species - will have to undergo monitoring, containment or eradication (extirpation).
Monitoring is conducted in two sessions a year, one in the spring and the other at the end of the summer,
through specific field analyses and by filling in charts, for the purpose of determining the qualitative and
dimensional variations which may have happened to the single vegetation units already detected during
the ante operam monitoring. For each ecosystem unit characterising the control stations, the following
actions were carried out: a) recognition of the relative physiognomic type; b) recognition of any state
of altered plant health; c) the list of native species prevailing by vegetation layer and by assignment of
the relative cover ratios; d) the list of all the exotic species by acquired vegetation layer and assignment
of the relative cover indices; e) highlighting of the total percent coverage of native and exotic species.
Main results
Exotic species, as one could expect, have shown maximum dynamism in the herbaceous and in the low
shrub layer, while the tree layer and the shrub layer, which have higher inertia, have turned out to be more
stable in comparison with 2012. As regards ragweed (Ambrosia), a general numeric decline of the cover
was noticed between the ante operam monitoring phase and 2013. It must be pointed out, though, that
the variations recorded cannot be materially attributed to the realisation activities of the Piastra, but rather
to dynamics triggered mostly by management processes within the stations examined.

5. Environmental component: surface water

Objectives
Verify any negative impact of the work site activities on the quality of the aqueous matrix of the
Guisa River.
Two sampling points originally envisaged along the Guisa River, located outside the work site areas
(upstream and downstream); another three points have been added to these, in order to verify any impacts
caused to the Guisa River by the different work site areas.
Legislative Decree 121/2011 implementing Directive 2008/99/EC to protect the environment
through criminal law, as well as Directive 2009/123/EC which modifies Directive 2005/35/EC on
ship-source pollution and on the introduction of penalties for infringements, Decree of the Ministry
of the Environment 56/2009 technical criteria for the monitoring of bodies of water.
Quarterly sampling has been conducted throughout 2013 and 2014.
Main results
The results obtained confirm the state of significant general hydro-qualitative degradation of the
Guisa River. However these results do not show significant variations of the values between the
upstream station and the downstream station, thus proving that work site activities do not affect in
a significant manner the quality of the already jeopardised water of the river.
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6. Environmental component: waste water
Objectives
Verify the correct management of the waste waters during the construction phase of the Exposition Site.
The waste waters generated by the Base Camp have as their address the IANOMI sewage collector
of Viale de Gasperi, located in the Municipality of Rho, and are destined to the water treatment plant
in Pero.
In order to guarantee the correct management of waste waters with a high content of oils and fats
coming from restaurant activities (kitchens and dish washing areas), a system has been planned to
degrease the waters before they are transferred to the public sewerage system.
Legislative Decree 152/06 and s.i.m. (subsequent amendments and additions)
Monitoring takes place every six months, except when anomalies are detected in the verification
phase, with the repeating of sampling as a consequence of that.
Samples are taken from the inspection well, which collects the waste waters from the kitchen/
canteen activities and before effluents are transferred to the external collector.
Main results
The analytical results of the monitoring campaign have not highlighted issues with regard to the
transfer of waste waters to the sewerage system.
7. Environmental component: vibrations

Objectives
To measure the vibration level caused at the receptors closest to the Site, which are expected to be
impacted the most by the work site activities.
The monitoring network comprises four points corresponding to those of the network for the noise
component.
Local hygiene regulation; technical standards ISO 2631 and UNI 9614.
Monitoring is conducted through 2 punctual annual measuring campaigns.
Each monitoring, with a time duration of 2 hours, takes place during the most critical work site phases
(for which a higher level of vibration is estimated), by carrying out an on-the-ground measurement
of the premises both on the lower and on the top floor of the building to make an exhaustive
assessment of the disturbance caused to people.
Main results
The values of acceleration of the vibrometric measurements detected in the reference locations in
daytime were found to be lower than the maximum levels suggested by the UNI 9614 regulation.

8. Environmental component: underground waters

Objectives
Verify if the works which are carried out on the Site affect the quality of underground waters.
The Exposition Site area has a network of 12 piezometers5, whose location has been defined within
the context of the Characterisation Plan. The monitoring envisaged for the work site phase overlaps
in part the monitoring envisaged in the context of the reclamation procedure for the Site, and uses
the same piezometer network.
Legislative Decree 152/06 and subsequent amendments and additions which fixes the contamination
threshold concentrations in underground waters.
The area is subject to constant monitoring through data loggers6 and to analytical campaigns
conducted quarterly.
The analytical set for each piezometer is the following: metals (cadmium, chrome, nickel, lead, copper,
zinc, arsenic, mercury); BTEX (Benzene, Toluene, Ethylbenzene, Xylenes); PAH; carcinogenic and non-
carcinogenic chlorinated aliphatic hydrocarbons; phytosanitary products.
Main results
Exceeding of the maximum levels has been detected for some metals, for carcinogenic and non-carcinogenic
chlorinated aliphatic fluids and for PAHs. These values regard contamination plumes present upstream of the
Site and are already known to the competent Bodies. The monitoring conducted so far has not detected a
worsening of the state of the underground waters which can be attributed to the work site activities.
9. Environmental component: soil

Objectives
Assess the state of the soils excavated and heaped on the Exposition Site during the works on
the basis of three indicators: quality, degree of grassing over and presence of weed species (in
particular, ragweed [Ambrosia]).
The monitoring occurs through the visual inspection of the heaps of soil deposited during the
works. For each heap a chart is prepared. The chart summarises its characteristics (identification of
the heap, location, type of soil, provenance and destination, and results of the monitoring).
Legislative Decree 152/06 and s.i.m. (subsequent amendments and additions).
The monitoring is carried out every six months.
Main results
The monitored mounds were found to consist of excavation material from the Site and were in
good condition. In the heaps where ragweed was found, the weed species was cut down, or the
mounds themselves were rearranged.
5
The piezometer is a device used to identify the piezometric level of a liquid mass. The instrument consists of a vertical tube of
small diameter (but large enough to avoid the phenomenon of capillarity) connected to the pipe in which the piezometric level
is to be measured (which is equal to determining the pressure to which the liquid is subject within the pipe).
6
A digital electronic device, usually small in sizes, which records data by means of an internal sensor or through connection to
an external sensor, powered by an internal battery and equipped with a microprocessor and a memory for data storage.
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10. Environmental component: noise
Objectives
Verify any difference between the level of pressure or impact recorded before the beginning of the works
and a similar level detected during the realisation of the work sites.
The monitored area is already influenced by the noise generated by the road infrastructures
surrounding it: A8 Motorway, Provincial Road SP46, A4 Motorway, local road network in the areas
surrounding the Site, Milan-Turin High Speed Railway and Domodossola Milan Railway. The
sensitive receptors closest to the Site are the Sacco Hospital of Milan and the Bollate Prison.
Framework law on noise pollution 447 of 1995; Regional Law (Lombardy) 13/2001 - Regulations
regarding noise pollution; Prime Ministerial Decree (PMD) of 14/11/97; Prime Ministerial Decree
(PMD) of 01/03/91.
The following procedures are carried out:
-- constant monitoring of noise through two fixed locations;
-- periodic monitoring through a network consisting of 15 points for long duration monitoring (24 hours).
Main results
Cases of exceeding of the maximum levels of emission fixed by the acoustic classification plan have
emerged; however, it has almost always been a case of exceeding due to ordinary background
noise and only in sporadic cases it was due to the work site activities, thus assessing that the work
site does not lead to a substantial change to the noise atmosphere of the area.
Figure 7.5 Localisation of the measurement stations

7.5 Assessment of the Impact on Human Health
Within the context of the assessments of the Event's impacts, which are required by the EIA Decree,
the Clinica del Lavoro Luigi Devoto (Work Clinic) of the Ospedale Maggiore Policlinico in Milan has
conducted, on behalf of Expo 2015, a Health Impact Assessment (HIA), following the methodology of
the World Health Organisation (WHO); the study is aimed at assessing any negative effect on public
health caused by work site activities.
According to the definition provided by the WHO, the HIA consists of a set of procedures, methods and tools
with which it is possible to evaluate a policy, a programme or a project in relation to its potential effects on the
health of a specific population and to the distribution of these effects within the population itself.
The specific objective is to assess the effects on health of the increase in PM10 (a fine dust, suspended
particulate matter with a diameter smaller than 10m), NO2 (nitrogen dioxide) and noise caused by
all the activities necessary for the organisation and realisation of the Expo Milano 2015 Universal
Exposition during three time frames:
work site phase (January 2013 April 2015),
event phase (May October 2015),
dismantling phase (November 2015 February 2016).
7.5.1 Exposure to PM10 and NO2 Effects and Impact on Health

The study has taken into consideration the quality of the air and the population of 6 Municipalities
north of Milan (Rho, Pero, Bollate, Baranzate, Novate Milanese and Arese) adjacent to the Exposition
Site, plus the inhabitants of the Municipality of Milan residing within 3 km of the perimeter of the Site
(a total of 238,393 individuals).
The indices taken into consideration to assess the effects of PM10 and NO2 on the health of population
involved were:
mortality rate (deaths by natural causes, from cardiovascular diseases and from respiratory diseases
of residents of the selected areas who were registered in the hospitals located within one of the
above-mentioned municipalities or of the municipalities located within 10 km of the Municipality
itself, stratified by age and season;
hospital admissions due to heart diseases, cerebrovascular diseases and respiratory diseases, to
hospitals located within 10 km from the Municipalities in the area under consideration.
The air quality data which measure the concentrations of PM10 and NO2 are derived from the ARPA
(Regional Environmental Protection Agency), Lombardys Air Quality Monitoring stations network,
while the sources for health data are the health authorities of ASL Milan and Milan 1.
For the estimate of the fallout on the ground of the PM10 emitted by the construction site of the
Exposition Site, an ISCST3 (Industrial Source Complex Short Term, Version 3) dispersion model was
used. It is a Gaussian model which operates with sources possessing different geometries and with
numerous emission inventories for the purpose of determining the pollutant concentrations and the
flows of surface deposition at specific receptor points.
For the assessment of the fallout of NO2 due to the traffic caused by the construction site of the
Exposition Site, the CALINE4 (California LINE Source Dispersion Model 1989) predicting model was
used instead. This model assesses the dispersion of pollutants generated by a linear source, on the
basis of a Gaussian diffusion equation which takes into account the meteo-diffusive characteristics of
the area subject to study.
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The first necessary step was to collect the data relating to the concentration of PM10 and NO2 in the
atmosphere which were averagely registered in the areas concerned before the beginning of the
construction works (2007 - 2011), that is to say, during the ante operam phase, in order to determine
the initial reference state; therefore, the effects of these levels of PM10 and NO2 on the health of the
population living in the areas concerned throughout 2011 have been analysed.
The same methodological approach was adopted in order to assess the increase in PM10, and NO2 due
to the entire work site phase (January 2013 April 2015) and their potential negative impacts on the
health of the population concerned. Subsequently, the event phase (1 May 31 October 2015) and the
dismantling phase (November 2015 February 2016) will be monitored.
Finally, in order to determine the health impact of the fallout of PM10 and NO2, two scenarios have
been envisioned:
the realistic scenario in which the dispersion models described above have been parametrised
on the basis of the most likely occurrences (it could be described as the typical scenario of all the
ordinary working days of the work site);
the worst scenario, which represents instead less likely exhibition scenarios, but which should be taken
into consideration on the strength of the precautionary principle (this model is called Reasonable Worst
Case Scenario and includes the risks which could occur in unfortunate or extraordinary circumstances;
rare but not impossible).
The work conducted and the results achieved showed that the additional contribution of the emissions
produced by the construction site at the average levels of PM10 and NO2 in the area affected by the
Expo Milano 2015 project is modest. The populations residence area is in itself characterised by high
annual average background levels of PM10 and NO2 compared to the EU reference values of 40 g/m3;7
the particularly high annual average concentrations of NO2 could indicate the traffic in the immediate
proximity as the predominant source of atmospheric pollution.
So the contribution of Expo Milano 2015 construction works on the pollutant concentration (PM10 and
NO2) in the atmosphere and on the health events occurred in the investigated area are detectable but
their entity is modest.
7.5.2 Exposure to noise Effects and Impact on Health

The HIA also includes the exposure to noise of the population living in the area around the construction
site and the relevant potential impacts on health. The methodology adopted is the same used for
assessing the effects and impacts on health of PM10 and NO2, emissions. However, in this case the
definition of the population under study is smaller compared to the one considered for PM10 and
NO2 emissions and corresponds to the sample already taken into consideration within the context
of the Environmental Impact Study (EIS), approximately 6,000 individuals. The indirect indicator
used to assess the alterations in the state of health/wellbeing caused by the noise generated by the
construction activities consists of the use of antihypetensives, antiacids, sedatives and antidepressants
in the population under study.
The Report on the ante-operam phase produced results which supported the hypothesis of a link
between exposure to noise and the use of medicines in the phase prior to the opening of the
construction site for Expo Milano 2015.
Overall, the evidence of the study did not show any links between the use of medicines by the
population under study and the level of exposure to noise caused by the construction site.
7
This is the maximum limit of annual average concentration of PM10 fixed by the European Union for the protection of human health
(Directive 2008/50/EC).

7.5.3 Monitoring
The HIA phase defined as monitoring will make it possible to verify the accuracy of the projections
relating to exposure to pollutants and to the occurrence of health-related events. For this analysis, the
Work Clinic will rely on the measurements by the network of ARPAs control units and on the flows of
health-related adverse events recorded by the ASL authorities of Milan and Milan 1.
On the basis of the data observed, the impact estimates will be revised. To this end, the health data
relating to the year 2013 are being acquired from ASL (Local Health Administration) of Milan and Milan
1, exposure data from the same year are being acquired from ARPA Lombardy. The validation of the
data by both authorities requires approximately six months: therefore it is expected that the monitoring
activity will start at the end of 2014.
7.6 LEED PROTOCOLS
Since the Event was registered, Expo 2015 committed itself to following and complying with the criteria
of the U.S. LEED system (Leadership in Energy and Environmental Design) for the design and realisation
of the Exposition Site. The LEED system, developed by the USGBC (U.S. Green Building Council), is
becoming more and more widespread at the international level, and is applied in 140 Countries. In
Italy, it is promoted by the GBC Italia association. LEED is adopted on a voluntary basis and the process
of third-party certification validates the design, construction and management of sustainable buildings
and high-performance territorial areas.
7.6.1 LEED ND PROTOCOL FOR THE EXPOSITION SITE

The LEED ND 2009 Protocol (Neighborhood Development, 2009) benefits from a system of integrated
design which takes into account various elements of an entire district with regard to its health, safety and
sustainability, valorising the choice of the site, the performance which leads the buildings and infrastructures
to form, together, a compact district and to connect to its landscape. In particular, it deals with the reduction
of the heat island effect and of the materials used, with new planting and connecting infrastructures as well
as with the development of sustainable mobility, the reduction of drinking water consumption and rainwater
recovery, the design of permanent buildings that are highly efficient from an energy point of view and finally
with a more sustainable management of construction sites. With regard to the Piastra project and to the
Artefacts of Expo Milano 2015, an independent third-party verification has been commenced. It was assigned
to the ICMQ (Brand Quality Certification Institute), an accredited certification body which does not intend to
go through the certification process; instead, it will provide the assessment of the overall degree of adoption
of the protocol in the realisation of the Exposition Site. Indeed, because of its pecularities and of the temporary
nature of the buildings, only a partial application of the LEED ND Protocol is possible.
An initial evaluation was conducted at the beginning of 2013, and a second one, which took into
account the evolution of the project, was carried out in July 2014. The conclusions of the analysis
conducted by ICMQ in 2014 are reported hereunder:
Following the Preliminary Assessment activities conducted, some conclusive reflections about the feasibility
and the potential rating achievable by the Project that is pursuing LEED certification are reported below.
The relevant scores envisaged by the LEED ND 2009 scheme are:
Certified (40 - 49 points);
Silver (50 - 59 points);
Gold (60 - 79 points);
Platinum (80 -110 points).
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As the Project stands at the moment, in relation to what has emerged, the rating that can be achieved is:
31 points green - potentially obtainable credits;
25 points yellow - technically pursuable credits but tied to the choices of the Commissioning
party and/or the Planning Team;
54 points red - credits which are not technically pursuable and/or credits that are technically pur-
suable but have already been discarded by the Commissioning party and/or by the Planning Team.
Currently, the expected certification level is below the minimum certification threshold allowed. It
must be pointed out that in the total sum of the red points, 9 are due to technically non-pursuable
because of the specific objective characteristics of the expository intervention, which are independent
of the will of Expo 2015 and also of project-related implications or operational implications.
Therefore, leaving out the above-listed credits, as the Project currently stands, a total of 48 red points
remain; although they are technically pursuable, they have been discarded by the Commissioning party
for reasons mainly connected to the considerable economic and temporal commitment required or
to the significant resources of the staff necessary for their implementation.
Anyway, the Project is valorised in particular by the intrinsic characteristics of the Site and by its
proximity to the services and public transportation in relation to the credits belonging to the category
Sustainable Sites Linkage; the latter have indeed made it possible for Commissioning party to acquire
additional scores.
Finally we must consider the fact that among the technically pursuable credits there are many tied to
the lack of documentary evidence, which can be produced in the course of the project activity on the
basis of the decisions made by the Commissioning party in regard to the actual implementation of a
LEED ND certification.
In comparison with the verification carried out in 2013, there was a transition from 30 green points
to 31, from 33 yellow points to 25, and from 47 red points to 54. Therefore, in view of the last
verification in 2015, the activity of pursuing points to increase the compliance with the LEED ND
Protocol has been continued, despite the difficulties connected to the numerous changes of the
construction conditions of the Exposition Site.
7.6.2 LEED NC PROTOCOL FOR THE CASCINA TRIULZA

The LEED NC Protocol (New Construction, 2009) valorises the planning and construction of permanent
buildings that are highly efficient from the energy point of view and healthy places in which to live and
work; and which are realised with a more sustainable management of the construction sites.
Expo 2015 decided to apply this Protocol to the renovation of Cascina Triulza, a late nineteenth-
century rural building which will host, during Expo Milano 2015, civil society organisations (see Chapter
8 about the participation of third-sector organisations).
The recovery of the Cascina was planned and realised through a requalification aimed at restoring the
building to a high level of environmental and energy performance. Here are a few examples of the
targets for Cascina Triulza:
76% reduction of energy needs in comparison with a standard reference building;
57% of the energy needs of the building covered by using energy produced by renewable on-site sources;
49% reduction of the water needs for health reasons in comparison with a standard reference building.
The Cascina Triulza requalification project has already successfully passed the Design Review LEED
phase (that is to say, the verification of the initial project). The construction site activity is constantly
monitored by Greenwich and Bureau Veritas, which are independent third parties. At the end of
this activity the Construction Review phase will take place for the attainment of the sustainability

certification according to the LEED Protocol Italy 2009 New Constructions and Renovations. Expo
2015 aims to obtain a score that will enable it to achieve the Silver level.
The Cascina will also be an educational proposal aimed at adults and children, communicating the principles
of sustainability developed during its design and construction.
Figure 7.6 Cascina Triulza
7.7 Guidance and support activities for Participants
In order to promote the principles of sustainability with all Participants as well (Countries, Organisations
and Companies), Expo 2015 has adopted several guidelines for regulating the participation. In particular:
the Special Regulations, that is to say, the tools which dictate the rules to be complied with in order
to participate in the Event (see Chapter 8), contain some general recommendations such as:
- the adoption of pollution prevention measures and of measures for the correct management of
the environmental impacts connected to construction activities and to the fitting out of pavilions
and Exhibition facilities;
- the reduction and optimisation of energy and water consumption;
- the adoption of specific strategies for the management of environmental aspects connected
to the packaging, logistics, transportation and movement of goods;
- the preference for products and services with better environmental characteristics and performance
in the development of Participants commercial and marketing activities;
all the Guidelines realised for supporting the management of the various aspects of participa-
tion in the Event, such as the Theme Guide, the Guidlelines on Technological Services and the
Guidelines for the construction and dismantling of self-built pavilions for the Official Partici-
pants or the no-food Logistic Guide;
two detailed Guidelines promote the voluntary adoption by all Participants of sustainability criteria:
- the Sustainable Solutions Guidelines, for the adoption of sustainable solutions in the design,
realisation, dismantling and re-use of the structures which will be set up for the Event;
- the Green Procurement Guidelines, for the adoption of green criteria in the context of
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tenders and of the purchasing procedures for goods and services such as furniture and fit-outs,
food & beverage and catering, various forms of packaging and event organisation. The Guide
also summarises all the prohibitions to import and export those goods forbidden by current
regulations and by international agreements such as the Convention on International Trade of
Endangered Species and the European Regulations for the Import of Endangered Species of
Wild Fauna and Flora.

7.8 Construction site Audits
Expo 2015 has reserved the authority to implement environmental Audits for a systematic and documented
verification of relevant elements useful to determine if the construction site activites are compliant with
the reference standards identified at the regulatory level, as well as with the manual of environmental
management of the construction site within Special Tender Specifications for the construction works of
the Exposition Site.
Therefore a Programme of environmental audits and worksite safety audits was drawn up, for the purpose
of verifying the level of achievement of the environmental protection objectives and the objectives of risk
reduction for the workers. The audits are conducted in collaboration with the parties concerned (works
managers, site coordinator, contractors), in order to identify and promptly deal with any problematic
situation.
The Programme was structured taking into consideration the following rules:
UNI EN ISO 19011:2003 Guidelines for auditing management systems for quality and/or systems
of environmental management;
UNI EN ISO 14001:2004 Environmental management systems Requirements and guidelines
for use;
BS OHSAS 18001:2007 Occupational health and safety management systems requirements.
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The elements verified in each Audit, whenever applicable, regard:
the current legislation (national, regional and local);
the Manuals of environmental management and the safety manuals drawn up by the contractors
and by the sub-contractors;
the Safety and Coordination Plans and the Operational Safety Plans;
the Environmental protection plans, prepared by the Contractor or by the entity awarding the con-
tract when this entity is not Expo 2015;
the Requirements defined in the SEA and EIA procedures, the authorization requirements or those
of the supervisory authorities;
good practice standards for risk prevention.
The Programme began in 2013 and will end in 2015 with an increase in the number of audits originally
envisaged; in June 2014, 23 audits have been already conducted, and there are 39 more planned.
7.9 Greenhouse gases Inventory and offsetting
Among the objectives of Universal Expositions there is that of promoting development through innovation and
cooperation - guided also by respect for the environment - as well as the objective of raising the awareness
of Participants and Visitors. With regard to environmental themes, the topic of the global warming connected
to climate-altering greenhouse gas emissions (hereafter GHG, greenhouse gases, or CO2) of an anthropic
nature is a top priority on the international agenda, also because of the dramatic consequences experienced by
Developing Countries (desertification, floods, salinisation of arable land etc.).
For this purpose, back in 2010 the Company committed, with the Registration Application to the
BIE, to containing, quantifying and offsetting greenhouse gas emissions connected to the Universal
Exposition of Milan: the strategy was established both to make the Exposition an event with as few CO2
emissions as possible and to offset the emissions through local projects of requalification or through
the purchase of credits on the international voluntary market.
The first step was that of conducting an analysis on the organisation and management of the Event (the
Environmental Impact Study EIS, in the context of the procedure of Environmental Impact Assessment
EIA of the Project for the realisation of the Exhibition Piastra Expo 2015, in the municipalities of Milano
and Rho, in the Province of Milan) which estimated the contributions of the following activities beforehand:
construction site phases, fitting out, implementation of the Event and dismantling of the Site, that
is to say, the direct emissions generated in the Site;
the production of construction materials;
long-range travel by Visitors.
The overall emission range identified for these items has been estimated between 939 and 1.420 kton CO2eq.
a) Construction site, set up of Event and dismantling of the Site, that is

to say direct emissions generated in the Site and indirect emissions from energy 99 - 173 kton CO2eq
consumption in the Site
b) Production of construction materials 391 - 461 kton CO2eq
c) Long-distance travel by Visitors 449 - 786 kton CO2eq
Table 7.1 Preliminary estimate of CO2eq emissions of the Exposition Site and Event Project
Source: Environmental Impact Study 2011 and Attachment A of Regional Council Decree (DGR) no.
IX/2969 of 02/02/2012.

Starting in 2012, the inventory of GHG emissions was developed, according to the ISO 14064:2006
standard, which, at the end of the Event, will quantify the emissions, identifying those referring to the
Expo 2015 Company, to the Exposition Site and to the Event, following the evolution of the activities
generating those emissions.
According to ISO 14064 the first stage for building an organisations GHG inventory is the definition
of its organisational boundaries (Figure 7.1) and the individuation of all the installations it comprises.
To this end, Expo 2015 adopted the control approach, following the logic pursued by ISO 14064 that
provides to take into account all the emissions and removals over which the orgnisation exercises its
direct control or, more precisely on which the organisation, or one of its branches, has full authority
at the operationa level.
Installation states as an installation or a set of installations or of production processes (stationary or
mobile), which can be defined within a single geographical boundary, organisational unit or production
process. Figure 7.1 summarizes for each installation (office, Site, Base Camp etc.), all the operations
that are under the direct control of Expo 2015 and have to be accounted for the GHG inventory.
Exposition Site:
Base Camp:
Worksite phase
Worksite phase
Event phase
Dismantling phase
Dismantling phase
Offices: Business travels:

Official Headquarter Approaching phase
Operational Event phase
headquartes
Visitors travels:
Long-rage travels Waterway project:
Arrival to the all the yards
Exposition Site Approaching for the waterways
events project realisation
Figure 7.8 The organisational boundaries of Expo 2015 SpA
It is worth notice that it is impossible for Expo 2015 to implement the ISO 14064 criterion that prescribes
the necessity of fixing a reference year in order to confront the levels of emissions of the following
years, since the construction phases (construction and decommissioning), the approaching events
and the Event phase that characterize every year of activity of Expo 2015, present to many different
types of emissions to be comparable. Consequently, the following GHG emissions data provide the
cumulative values registered during both 2012 and 2013.
Table 7.2a shows the energy consumption - direct and indirect - in the various operating contexts of
Expo 2015; it is used as a basis for the estimate of the relevant CO2eq emissions. Table 7.2b shows a
summary of the inventory of the emissions for the year 2012-2013. Only the emissions generated by
the construction site activitiy are currently part of those which are included in the activity of mandatory
offsetting envisaged by the EIS.
The inventory was subjected to an external verification procedure by DNV-GL, an accredited certification
body, for the purpose of validating its methodology and approach.
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ENERGY CONSUMPTION
Consumption Electricity [kWh] Natural Gas (m3)
Offices 1.496.026 21.554
Construction sites activities 499.340 25.000
Warm-up events 18.936 2.000
TOTAL 2.014.302 48.554
Table 7.2a Expo 2015: summary of energy consumption YEAR 2012 and 20138
OFFICES EMISSIONS
Cumulative (2012 and 2013)
Emission source Emissions [TONCO2eq] Emissions [%]
Electricity consumption, offices 608,9 65,29%
Natural gas consumption, offices 45,3 4,85%
Materials - paper 3,5 0,37%
Vehicles fleet 6,1 0,65%
Business travels - air 245,9 26,37%
Business travels - train 22,9 2,45%
TOTAL 932,5 100,00%
CONSTRUCTION WORKS EMISSIONS
Exposition Site 80.738,6 87,11%
Waterways yards 11.943,6 12,89%
TOTAL 92.682,2 100,00%
EVENTS EMISSIONS
Expo Tour Bologna 2012 11,0 21,60%
Expo Tour Napoli 2012 8,8 17,29%
IPM Milano 2012 24,3 47,85%
Bookcity 2013 6,7 13,26%
TOTAL 50,7 100,00%

SUMMARY OF TOTAL EMISSIONS EXPO 2015 - YEARS 2012 AND 2013
Offices 932,5 1,00%
Construction Works 92.682,2 98,95%
Events emissions 50,7 0,05%
EMISSIONS TOTAL 93.665,4 100,00%
GHG REMOVALS
TOTAL REMOVALS BY CATEGORY/PROJECT
Category/Project Removals[t CO2eq] Removals [%]
Replanting Pero 273,4 100,0%
TOTAL 273,4 100%
GHG OFFSETTING
TOTAL OFFSETTING BY CATEGORY/PROJECT
Category/Project Offsetting [t CO2eq] Offsetting [%]
Offsetting of emissions with

the forestry project in Parco Nord 44,1 100,0%
Milano by Azzero CO2
TOTAL 44,1 100%
According to standard ISO 14064, the classification of CO2eq emissions in 2012 and 2013 is subdivided as follows: Scope 1
equal to 45,3 tonCO2eq; Scope 2 equal to 608,9 ton CO2eq; Scope 3 equal to 93.011,5 ton CO2eq.
Table 7.2b Expo 2015: summary of total GHG emissions 2012 and 20138
8
Data provided are provisional since thay have not been validated yet: the verification of their accuracy by an external certifier
(DNV-GL) is ongoing and it will include also the 2014 and 2015 GHG inventories.
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7.9.1 offsetting interventions
Within the context of the procedure of Environmental Impact Assessment, the Regional Council Decree
[DGR) no. IX/2969 of 2 February 2011 has assigned to the Environmental Observatory (EO) established
by the Lombardy Region, pursuant to Article 11, comma 5, of Regional Regulation (R.R.) no. 5/2011
the task of verifying the compliance with the requirement of the environmental compatibility provision,
and the task of identifying and planning, with the support of Expo 2015, offsetting interventions for the
climate-altering greenhouse gas emissions connected to the Event, as well as certifying the actual total
offsetting of the impacts relating to the climate-altering emissions on the basis of the procedures for
calculating the offsetting envisaged by the EIS, appropriately completed.
With regard to the offsetting interventions, the Environmental Observatory and Expo 2015 have
shared some projects for energy requalification of public buildings, which are additional to the legal
obligations, with the aim of privileging the realisation of projects for the reduction of emissions on a
local scale, with positive impacts on the communities surrounding the Exposition Site, and projects
containing high levels of feasibility, that is to say, with an implementation time frame compatible with
the time horizon of the Event.
An initial intervention was commenced in 2013 thanks to a negotiating agreement with the Milan City
Council. With a 1 million contribution from Expo 2015, interventions for the requalification of the
heating systems of 5 buildings owned by the Council were carried out, saving approximately 270 tons
of CO2 per year, that is to say, approximately an overall 4,500 tons, calculating the working life of the
heating systems.
A second intervention, managed by the Province of Milan within the context of a financing programme
by the European Investment Bank (EIB), regards the energy efficiency improvement in 39 buildings
of the Milan City Council. The Protocol, signed by Expo 2015, Milan City Council and the Province
of Milan in 2013, envisages a contribution of 500,000 from Expo 2015. The interventions will be
implemented by 2015, but for the moment the estimates regarding the quantity of potentially removed
CO2 are not yet available.
In both cases, besides registering positive effects on the balance of the climate-altering greenhouse
gas emissions, the reduction of other pollutants such as fine particles (PM10) and sulphur oxides, which
have negative effects on air quality locally, was also obtained.
Finally, a third project regards the installation of 19 photovoltaic systems in buildings owned by the Municipality
of Rho or on municipal areas. The project also deals with energy efficiency improvement in another two
municipal buildings: a gym in the Molinello Sports Centre and the Municipal Technical Office. The negotiated
agreement, which is being perfected, envisages a contribution of 959,000 from Expo 2015 and the overall
removal of 10,000 tons of CO2 calculated on the basis of the working life of the installations.
Despite the fact that local projects make it possible to achieve higher social and environmental benefits,
at the same time they have decidedly high costs for the reduction of CO2 per ton. Therefore, in order
to offset a significant quota of the emissions generated by the Event, Expo 2015 has shared a strategy
for the purchase of credits on the international voluntary market with the Ministry of the Environment
and Protection of the Land and Sea (MATTM) and with the Environmental Observatory.
With regard to this, the MATTM has commented, in a letter to Expo 2015, that we welcome Expo 2015s
initiative to realise, besides local projects, additional measures as well, such as the purchase of credits on
the market and the promotion of projects of international cooperation which not only make it possible
to meet the EIA requirement for a complete emissions offsetting, but are also really compatible with
the international and universal character of the Exposition. In this respect, we would like to stress that it is

important that the purchase of credits on the market should occur in relation to projects realised in the
developing Countries most vulnerable to climate change and with a strong connection to the themes of
the Exposition such as food safety, energy security and environmental safety.
Expo 2015 is going to announce an open tender pursuant to Article 55 of Legislative Decree 163/2006
for the purchase, withdrawal and cancellation of credits from greenhouse gas emissions certified
according to international standards, with the aim of continuing to implement its own offsetting
strategy. The credits will have to be already issued, that is to say, generated and certified at the time
of purchase, and the projects will have to be verified in the context of the accreditation schemes
recognised internationally, such as, for example:
CERs (Certified Emission Reductions): emission credits generated by projects developed in devel-
oping Countries in the context of Clean Development Mechanism (CDM) envisaged by the Kyoto
Protocol. These credits are recognised by the Emission Trading Scheme (ETS), which has estab-
lished the exchange of CO2 emission quotas as the main measure adopted by the European Union
in order to fulfil the commitments undertaken by ratifying the Kyoto Protocol (Directive 2003/87/
EC).
VERs (Verified Emission Reductions), generated for the voluntary system which has created a global
market promoted by businesses, institutions and international bodies exempt from obligations but
with an interest, which is often of an ethical and reputational kind, in promoting initiatives for the
reduction and offsetting of CO2 emissions.
In past years, cases of generation and purchase of CO2 credits which were amplified by the media
- have emerged from projects that were controversial because of their environmental and social
impacts, and which turned out to be particularly risky for the reputation of the developers and of the
purchasers themselves. Furthermore, despite the control systems put in place by the two schemes
mentioned above, fake credits and/or credits which have been sold twice - with very advantageous
sale prices - can be found on the market.
In response to these phenomena, over the last few years the voluntary market has created standards
which have developed a series of very strict internationally recognised rules and procedures, thus
succeeding in guaranteeing a positive trend for the voluntary market. The quality of the projects - from
the environmental, ethical and social points of view - and the reliability of the certification systems
for generated CO2 credits, are reflected in their market price. Among the most recognised standards,
the Verified Carbon Standard (VCS), the Gold Standard (GS), the Social Carbon (SC) and the Climate,
Community and Biodiversity Standard (CCBS) must be mentioned.
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7.10 ECOLOGICAL VALUE OFFSETTING (EVO)
The Environmental Impact Study of the project Expo Milano 2015, carried out in 2011 within the context of the
EIA procedure, also assessed the loss of ecological value9 connected to the realisation of the Exposition Site,
that is to say, the loss of the ecological-environmental quality of the landscape units involved, calculated by
using the Strain method10 and measured in hectares equivalent. This method has made it possible to measure
that loss and to quantify the Ecological Value to be produced in other areas requalifying them and raising
their acutal ecological value for the purpose of offsetting the effects of the transformations produced on
the Site. On the basis of the calculation, it was found that:
the ecological value of the area used for the construction of the Site was equal to 183.9 ha eq.;
the ecological value following the realisation of the project (2016, post-event) is estimated to be
equal to 24.3 ha eq;
the difference of ecological value to offset (EVO) is therefore equal to 159.6 ha eq.
Regional Council Decision no. IX/2969 of 2 February 2012, requires that the Environmental Observatory
(EO), with the support of Expo 2015, should identify the offsetting interventions and the criteria for their
planning. In particular, the EO has required that the offsetting interventions:
be identified and planned taking into consideration:
- the actual production of ecological value;
- the contribution for the achievement of the objectives of the regional and provincial ecological
Network, and the connection with the existing municipal ecological Networks;
- the consolidation of the multifunctional productive value of areas and agricultural contexts belonging
to the reference territory, oriented to the development of rurality;
- a series of reward requirements (for example, in favour of projects which can be included in the
Plans of the rural agricultural districts);
- the fact that the territorial contexts concerned belong to the LambroSevesoOlona hydrographic
sub-basin and, therefore, to the relevant and already existing management procedures and tools
(for example, river contracts);
start, whenever possible, before the beginning of the construction works for the expository Piastra
and that, at the same time, the relevant monitoring activities can be carried out before the Event
phase;
7.10.1 PHASE I OF THE EVO PROGRAMME

In order to implement these requirements, Expo 2015 has begun, with the Environmental Observatory,
the definition of the Territorial Ecological Value Offsetting Programme through the development of
three activities:
1. the definition of the area of intervention, thus delimited:
- to the east, the dense urban area of the city of Milan;
- to the north, the Villoresi Canal;
- to the south, the Naviglio Pavese;
9
The ecological value represents the measurement of the quality of each physiographic landscape unit from the ecological-
environmental point of view, in analogy with what is defined at scale 1:50.000 for biotopes. The indicators which contribute
to the evaluation of the ecological value are: ecosystemic rarity; rarity of landscape type; presence of protected areas in the
territory of the unit.
10
The regional method Strain (STudio interdisciplinare sui RApporti tra protezione della natura ed Infrastrutture) [Interdisciplinary
Study on the Relationships between the protection of nature and Infrastructures), approved with Decree of the General Director
(DDG) no. 4517 Quality of the Environment of 7 May 2007, aims to quantify areas to be renaturalised for the purpose of offsetting
environmental consumption by newly-built infrastructures.

- to the west, the hydrogeological backbone which separates the hydrographic basin of the Ticino
river from that of the Olona river, that is to say, the north-south axis near the primary corridor of the
Regional ecological network (Ren). Within the area, six landscape and environmental sub-areas have
been identified, and for each of them specific priority objectives of environmental requalification have
been defined.
2. the collection of proposals for interventions from the area, that is to say, the identification of the pro-
jects already underway, and the collection by the bodies and actors involved in the context of the EO,
of new local proposals for interventions which are in line with the offsetting objectives of Expo 2015,
the regional strategic objectives and the objectives of requalification of the relevant area. Altogether,
43 proposals were received.
3. the preliminary review of the proposals and the development of a pilot activity, and the development
of the Strain method to calculate the offset value. The examination of the proposals has become the
opportunity to develop the Strain method, stressing the need to focus mainly on the ecological com-
ponent of the proposals themselves. An initial list of the feasible or partially feasible project proposals,
during the first or second phase, was approved by the Observatory on 20 February 2013. The proposal
by Expo 2015 to start the implementation of the interventions through ERSAF was also endorsed, for the
purpose of guaranteeing both a debate with the proposers and the local actors - involving, whenever
possible, the agricultural enterprises - and the coherence of the programme. On 30 September 2013, the
Balanced Ecological Reconstruction Programme (BERP) 1 phase, was approved.
It identifies the 19 feasible projects in the first phase and their implementation criteria, the basis of
the agreement between Expo 2015 and ERSAF. Overall, the areas of intervention correspond to: 238
environmental units, with an overall surface of approximately 90 hectars, with an ecological recovery
estimated at around 120 equivalent hectars and a total cost of approximately 5.75 milion. This result is
coherent with the objective of implementing, in the course of the first phase, 70-80% of the overall off-
setting programme for the purpose of subsequently assessing, also on the basis of the results from this
first phase, which interventions should be developed for the completion of the offsetting programme.
The selected proposals are listed in Table 7.3, with a brief description for each proposal. The table
also lists the proposers and the municipal areas involved.
The implementation of the Programme envisages that during the various project phases and
implementation phases of the interventions, the EO is supplied with all the data necessary to verify
and monitor - on the basis of the calculation of the hectars equivalent carried out through the STRAIN
method - the degrees of offsetting that have been reached.
The estimate of the EVO recovered from the first phase of the offsetting Programme is of approximately
126 hectars equivalent. For each intervention, the preliminary verification of coherence with the
objectives of the Programme is conducted at the EO, on the basis of the final project proposal
submitted by Expo 2015 with ERSAF; the EVO calculation is then updated on the basis of the executive
project which has been approved and implemented, while the final verification of the offset Ecological
value occurs after the realisation of each intervention, taking into consideration the period and the
procedures for its continuation. As of 31 August 2014:
the proposals for the final projects were prepared and submitted to the EO for 12 of the 19 areas of in-
tervention; 6 have already been validated and 6 are being validated; 1 area has been removed, but with
a contextual enhancement of a neighbouring area;
For 4 of the 6 validated areas the executive project has already been approved, and in one case
work has already begun;
for the 6 remaining areas of intervention, the final project proposal is being prepared.
The objective is to start work in all the areas by the winter of 2014/2015.
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Municipalities
N. Title Intervention description Proposer
involved
Interventions for the recovery Municipality
Valley Area of the Olona and consolidation of the of Milan
Milan and in
1 /Lura rivers- sub-area of identifying characteristics /Milan's
part Settimo M.
Muggiano (interventions on hedges and Agricultural
rows, springs [fontanili], woods) District
Interventions for the recovery Municipality

Valley Area of the Olona and consolidation of the Milan
2 /Lura rivers - North/West sub- identifying characteristics /Milan's Milan
area (interventions on hedges and Agricultural
rows, springs [fontanili], woods) District
Interventions for the recovery

Municipality
and consolidation of the
Valley Area of the Olona Milan
identifying characteristics
3 /Lura rivers - sub-area of Parco /Milan's Milan
(interventions on hedges and
delle Risaie Agricultural
rows, springs [fontanili], woods)
District
wetlands
From the map to the

Municipality
construction of the networks. Reconstruction of ecological Parabiago,
of Parabiago
5 Qualify the periurban networks along the banks Nerviano,
(Plis Parco
landscape along the middle (woods, hedges, wetlands) Canegrate
dei Mulini)
reaches of the Olona river
Naturalistic, landscape and Requalification of springs

Parco delle
8 functional recovery of the [fontanili] and enhancement of Bollate
Groane
springs (fontanili) of Bollate tree stand
Plis
Forestation of Municipality of Forestation using indigenous
9- 10 Grugnotorto Varedo
Varedo areas species
Villoresi
Realisation and enhancement

Parabiago,
of ecological connections and Reclamation
Forestal enhancement of the Nerviano,
habitats in the system Varco Consortium
13 wooded segments along the Lainate,
Villoresi in order to contain East Ticino
Villoresi Canal Garbagnate
landscape and environmental Villoresi
Milanese
decline in the north of Milan
Network restoration and

restoration of ecological
Municipality Rho and
18 PLIS interventions Basso Olona connections, requalification
of Rho Pregnana M.
of river banks and irrigation
network
Forestation of areas near the

Forestation interventions Sempione State Road SS 33, Municipality
20 Rho
private areas following agreement with the of Rho
owners

Municipalities
N. Title Intervention description Proposer
involved
Forestation of municipality-
owned areas along the Olona
Forestation intervention Olona Municipality
21 river, ecological corridor of Rho
River of Rho
connection PLIS Basso Olona
and Parco dei Fontanili
Fluvial requalification of the

Lura River with the creation of Caronno
Hydraulic improvements and PLIS of the
23 multifunctional green system P., Lainate,
creation of a fluvial park Lura river
between Saronno and Lainate Garbagnate M.
lot 2
Creation of a green system: Settimo M.,

Re-establishment of green
requalification of existing Province of Cornaredo,
26 belts along the North-West
woods, new woods and Milan Cisliano,
Scolmatore Canal
hedges Bareggio
Lainate extension afforestation Province of

29 Creation of new woods Lainate
in Via Rubicone Milan
Province of
31 Novate Wood Creation of new woods Novate M.
Milan
Pregnana Milanese Creation of

Province of
33 new woods to connect rural Creation of new woods Pregnana M.
Milan
and built on land
Enhancement interventions
Environmental recovery
and environmental recovery
through the creation of buffer
interventions through buffer Province of
34 strips, rows, requalification of Trezzano s N.
strips, rows, requalification of Milan
springs [fontanili], creation of
springs (fontanili), creation of
new woods
new woods
Recovery and reorganisation

Parco dei fontanili di Rho : of springs [fontanili];
completion of the ecosystems, Requalification and Milan South
Milan, Rho,
36 requalification, enhancement rationalisation of local Agricultural
Settimo M.
and rationalization of irrigation irrigation network, typical fish Park
network repopulation. Creation of water
meadow.
Landscape and environmental

equipping of pedestrian/cycle Arese, Senago,
Cariplo
38 LET Landscape Expo Tour paths for the promotion of the Garbagnate M.,
Foundation
natural, historical and cultural Bollate, Cesate
excellences of the territory
Sealing with naturalistic

Enhancement of site
engineering systems and use of
Natura2000 Wwf Wood of Non profit
bentonite carpets creation of
39 Vanzago through interventions /NGO Wwf Vanzago
islets and greenery for nesting
on wetlands and wildlife Italia
of the area's birds and increase
management.
of other fauna species.
Table 7.3 Proposals selected for the offsetting Programme of the EVO I Phase - as of 31 August 2014
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8
8.1 Participating in Expo Milano 2015
The Participants in Universal Expositions are subdivided into two categories: Official Participants,
represented by the Countries which signed the 1928 Paris Convention and by International
organisations and the so-called Non-Official Participants, represented by Companies and by Civil
Society organisations, whose participation contributes to guaranteeing inclusion in the Event.
As part of the general rules established by the BIE for Expositions, the Participation Model adopted by
Expo 2015 is aimed at achieving the highest support and participation possible, ensuring representation
of all the parties involved in the debate which will animate the Event on the universal themes of food
and sustainability and on the challenges which they present for the future of humanity.
Indeed, the aim is to make the Event not only a place for international encounter and discussion
between Citizens, States and Institutions around the Theme, but also a real laboratory for presenting
and sharing ideas, concepts and innovations among the Participants.
For this purpose, Expo 2015 has endeavoured to involve and stimulate the potential Participants from the very
early phases of its organisation, beginning with defining the Theme, both from the conceptual point of view
and from the standpoint of its physical representation in relation to the construction and installation of the Site.
Countries NGOs
Non-Official
Participants
Official
Participants
Expo Milano 2015

Companies
International
Organisations
Civil Society
Organisations
Figure 8.1 Categories of Participants in Expo Milano 2015
The Official Participants who have confirmed their participation in Milans Universal Exposition are 147
(at the time of going to press), representing 86% of the world population1.
It is an especially significant result, which reflects the degree of interest in the Event and the Companys
commitment over these years, in collaboration with national and local Italian institutions.
Since 2011 Italy, as the Host Country, has organised, in coordination with the BIE, the International
Participants Meeting (IPM), which represents a fundamental annual meeting with the purpose of sharing
contents, design and organisational progress, and of communicating with the Events Participants.
The Workshops organised by the Company are further opportunities to share information and to
communicate. The first one took place in May 2013 on innovative technologies used in the Site;
the second one was held in July 2014 and was dedicated to the progress of the works: the hundred
delegates present, representing 53 Countries, visited the Exhibitions construction site and discussed
the plan of the initiatives and events which will take place during the Exposition, such as, for example,
the National Days, namely, the days dedicated to each Participating Country during the semester.
1
Percentage worked out on the basis of the data supplied by the United Nations Population Fund (State of the World Population 2011)
and the World Bank.
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Afghanistan Albania Algeria Angola Argentina Armenia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Bosnia and Brazil
Herzegovina
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
Brunei Bulgaria Burundi Cambodia Cameroon Cape Verde Cern Central Chile China Colombia Comoros Congo Costa Rica Cte DIvoire Croatia
Darussalam African
Republic
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
Cuba Czech DR Congo Dominica Dominican Ecuador Egypt El Salvador Equatorial Eritrea Estonia Ethiopia EU France Gabon Gambia
Republic Republic Guinea
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64
Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea Haiti Holy See Honduras Hungary India Indonesia Iraq Ireland
Bissau
65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80
Iran Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Lao PDR Latvia Lebanon Liberia Libya Lithuania Malaysia
81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96
Maldives Mali Malta Mauritania Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Myanmar Nepal Niger Nigeria Oman
97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112
Pakistan Palau Palestinian Panama Paraguay Peru Poland Qatar Republic of Republic of Romania Russian Rwanda St. Lucia St. Vincent & San Marino
National Korea Moldova Federation the Grenadines
Authority
113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128
So Tom Saudi Senegal Serbia Seychelles Sierra Leone Slovakia Slovenia SMOM Spain Sri Lanka Sudan Switzerland Syrian Arab Tajikistan Thailand
and Principe Arabia Republic
129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144
Togo Tunisia Turkey Turkmenistan Uganda Ukraine UAE United United Tanzania United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam
Kingdom Nations of America
145 146 147

Yemen Zambia Zimbawe
Figure 8.2 The Official Participants in Expo Milano 2015
8.2 THE COUNTRIES
Participation in Expo Milano 2015 as Official Participants takes place through the following formal steps:
reply to the invitation letter from the Italian Government and appointment of the Countrys own
Section Commissioner General, as the person responsible for its participation in the Event;
presentation of a Theme Statement, an official document describing the interpretation of the
Theme by each Country;
signing of a Participation Contract with the Expo 2015 Company;
submission of the Exhibition Project to the Company, that is to say, a project which includes the
Countrys architectural project and the detailed plan of its participation in the Exposition.
The participating Countries can take part in the Event planning and building their own Self Built
Pavilion, or sharing the exhibition space with other Countries, within Clusters.

8.2.1 Self Built Pavilions

Each participating Country can decide to design and build its own Pavilion complying with the rules
in the construction and installation of the spaces as specified by Expo 2015, with special attention to
green areas and to the landscape, which are considered essential elements for participation.
The Self Built pavilions are temporary buildings which will be dismantled at the end of the Event.
For the purpose of guaranteeing a design with as little impact as possible on the environment, paying
attention to the lifecycle of materials and components, as well as being mindful of curbing energy and
water requirements, Expo 2015 has provided the Participants with specific rules and criteria for the
design, construction, dismantling and reuse of their pavilions (see Chapter 7 of the Report).
8.2.2 CLUSTERS
The Clusters are one of the novelties of Expo Milano 2015: for the first time in a Universal Exposition,
the Countries which do not build their own exhibition space are invited to take part in collective
Pavilions Clusters organised according to thematic identities and food chains, rather than on the
basis of geographic areas of provenance (Cluster Model).
These are exhibition areas completely built by Expo 2015, within which there are both common
areas designed to house exhibitions, markets, events and tasting events useful to jointly develop
each Clusters own theme and individual exhibition spaces, in which each Country will be able to
demonstrate its interpretation of the Theme.
Through the Cluster Model, Expo 2015 aims to encourage the Countries and Visitors to compare different
cultures, traditions, and solutions to common challenges in the fields of agriculture, nutrition and sustainable
development, allowing, at the same time, all Countries to participate regardless of their resources availability.
Since the first International Participants Meeting, in 2011, Expo 2015 has promoted the involvement of
all the Countries potentially interested in participating in a Cluster by organising Cluster Working Groups,
which discussed and dealt with the definition and development of the thematic identity of each Cluster.
Altogether, between 2012 and 2013, 16 Working Groups were organised, with 82 Countries participating.
Table 8.1 provides, for each Cluster, a brief description of the thematic concept, the universities which
have developed its contents and the participating Countries.
Considering the central importance of the concept of sharing within the Cluster Model, the planning of
the Clusters too was carried out through the Cluster International Workshop; the workshop took place
in 2012 and involved 18 Universities and more than 180 individuals consisting of students, teachers and
academic tutors from all over the world.
27 architectural projects were developed, 3 for each Cluster, which were exhibited at the International
Participants Meeting with the aim of having the Countries choose their favourite project. More
information on the development of the projects for the Clusters can be attained at the following
address: http://www.polimi.it/en/university/university-projects/expo2015/designing-the-9-cluster-
Pavilions/cluster-international-workshop/.
On the whole, the 9 Clusters will accommodate 58 of the 147 Participants expected and will be
distributed throughout the Exhibition Site.
Some of the Countries participating in the Clusters benefit from a Programme of Assistance, aimed at
facilitating their participation in the Event thanks to the fact that Expo 2015 will cover the costs connected
to the installation of the exhibition space within the Cluster and the accommodation expenses of
the Section General Commissioner General and the Countrys staff. Access to the Programme of
Assistance is guaranteed to the Countries that the United Nations and the World Bank recognize as
those among the Least Developed Countries or Low Income Countries, as well as to those among the
Lower Middle Income Countries recognized as priority countries by the Italian Government.
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Cluster Concept Developer Participants Total
Food Chain
The history of rice:

Rice Universit degli Sierra Leone,
botanically-themed
Abundance and Studi Milano Bangladesh, Cambodia, 5
exhibition of areas cultivated
Safety Bicocca Laos and Myanmar
with different varieties of rice.
Cameroon, Ghana,
Cocoa The places where cocoa is Universit
Gabon, Ivory Coast,
The Food grown: the plantations of the Cattolica del 6
Cuba, Sao Tom and
of the Gods tropical and subtropical areas. Sacro Cuore
Principe
Universit
From the Earth to the Burundi, Uganda, Costa
Coffee Commerciale
Cup: the greenhouses, the Rica, Yemen, Guatemala,
The Energy Luigi Bocconi 9
transportation, the roasting, El Salvador, Ethiopia,
of Ideas and Universit del
the bar, the meeting area. Rwanda and Kenya
Caff/Illy
Cluster Concept Developer Participants Total
Food Chain
Cultivated woods: small

Gambia, Guinea,
and large fruit plants which Universit Vita
Fruits and Benin, Congo, Zambia,
spread their perfume. Their Salute San 8
Legumes Kyrgyzstan, Uzbekistan
origins, history and the Raffaele
and Equatorial Guinea
legends.
The journey: the spice trade

and the main innovations in
Afghanistan, Tanzania,
The World of navigation. The explorations Universit IUAV di
Vanuatu and Brunei 4
Spices and the discovery of some Venezia
Darussalam
new geographic areas of
the Earth.
The long production chain

Cereals
of cereals and tubers: Bolivia, Haiti,
and Tubers Universit degli
although there are over Mozambique, Togo, 6
Old and New Studi di Milano
10,000 varieties, only a few Congo and Zimbabwe
Culture
are grown.
Thematic Identity
The Mediterranean city:

Montenegro, Algeria,
Bio a large semi-covered
Universit degli Serbia, Libano, Egypt,
Mediterranean square which houses four
Studi di Napoli San Marino, Tunisia, 11
Health, Beauty and structures devoted to
Federico II Greece, Libya, Malta and
Harmony the distribution of typical
Albania
products of this area.
Harmony: to nurture the Universit

Guinea Bissau, Comoros,
Islands, soul through the typical di Lingue e
Capo Verde and 4
Sea and Food sounds, colours and smells Comunicazione
Maldives
of this landscape. IULM
The Agriculture The Sand Storm and the Mauritania, Senegal,

Politecnico di
and Food challenge to fight water Eritrea, Somalia and 5
Milano
of Arid Areas scarcity. Palestine
Table 8.1 Clusters

8.3 THE INTERNATIONAL ORGANISATIONS
The presence of International organisations at Expo Milano 2015 is a key element of the Exposition.
Indeed, the main International organisations play a central role as far as the themes of nutrition and
food sustainability are concerned. The main international organisations which have so far formally
confirmed their participation at Expo Milano 2015 are:
the United Nations;
the European Union;
the European organisation for Nuclear Research CERN;
the Sovereign Military Order of Malta SMOM.
8.3.1 UNITED NATIONS

The United Nations officially confirmed their participation at Expo Milano 2015 in 2011. The involvement
of the UNs Agencies is of special significance if we consider that the Theme of Expo Milano 2015
involves over half of the Millenium Goals which the UN intends to achieve by 2015. (see Chapter 1 of
the Report). The theme of the United Nations participation is Zero Hunger Challenge. United for a
sustainable world represented graphically by a small blue spoon; the concept is encapsulated in the
initiative Zero Hunger Challenge launched in 2012 by the UN Secretary General Ban Ki-moon, with
5 objectives:
1. zero stunted children less than 2 years;
2. 100% access to adequate food all year around;
3. all food systems are sustainable;
4. 100% increase in smallholder productivity and income;
5. zero loss or waste of food.
Furthermore special attention will be paid to the themes of the promotion of gender equality and of
the strengthening of the role of women.
The UN will not have just a single Pavilion; instead it will participate with a widespread presence
in numerous areas of the Exhibition Site. Indeed, the goals of the Zero Hunger Challenge will be
represented by 18 large spoon-shaped installations in various areas of the Site, and they will be the
connecting thread for the contents and the events suggested by the UN through the Zero Hunger
itinerary. Furthermore, during the expository semester events will be organised three UN DAYS
dedicated to subjects strictly connected to the Theme Feeding the Planet, Energy for Life:
World Environment Day (5 June);
World Humanitarian Day (19 August);
World Food Day (16 October).
The UNs participation is financed thanks to the creation of a trust fund 2013-2015 by Expo 2015,
according to what is required by the Trust Fund Agreement, an agreement signed in June 2013 by
Expo 2015s Managing Director and by the General Commissioner of the United Nations.
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8
The Expo 2015 Strategy on the Theme of Water
Water is the basic need for each individual and a natural fundamental resource for development.
Feeding the Planet also means guaranteeing the right for everyone to have access to water,
protecting biodiversity and educating people on how to use and manage this resource.
At Expo Milano 2015 water is the protagonist. Already in May 2013 Expo 2015 hosted works behind
closed doors by the UNSGAB (United Nations Secretary Generals Advisory Board on Water &
Sanitation), the Advisory Board of the UN Secretary General, on the theme of Water.
On that occasion the Company presented its water Strategy and illustrated to what extent Participants
may give emphasis to the theme of Water during the Exposition, in relation to their own geographic
and cultural characteristics and technological innovations, with the involvement of the UN.
The organisation that will probably guide and promote the Water itinerary will be DGCS the
Directorate General for Development Cooperation - of the Ministry of Foreign Affairs and
International Cooperation (MAECI), which deals with implementing the cooperation guidelines
and the sector policies in the various Developing Countries.
8.3.2 EUROPEAN UNION

The European Institutions have actively taken part in all the previous editions of the Universal Expositions held
within the European Union, and in most of those organised in other continents. For Expo Milano 2015, the
European Union will install its own exhibition area which will be centred on the theme Cultivating Europes
future all together for a better world: starting with the history of humankind, special emphasis will be placed
on how food, and in particular wheat and its main derivative, that is to say bread, was able to unite different
cultures and peoples. The goal is to make Visitors more aware of the results achieved by the EU in the last
50 years and of the main challenges which it will face in the coming decades. In particular, the European
Union wants to stress how the need to feed the planet involves much more than just dealing with the issue of
food, emphasizing the importance of having a properly functioning internal market and a multilateral trading
system, which will fix health and hygiene standards for food and promote efficient logistics.
Furthermore, the role of scientific research will be developed as an indispensable tool in order to face
the challenges presented by food security: a programme of scientific events is planned both on the
Exhibition Site and at the site of the Joint Research Center (JCR) at Ispra; the JCR is the European
Commissions internal scientific service and has a fundamental role when it comes to research into the
safety of the products intended for human and animal consumption.
8.4 THE CIVIL SOCIETY
Civil Society is for Expo Milano 2015 a fundamental Stakeholder, since it is not possible to deal with a
Theme as central for the future of mankind as nutrition and sustainability without the contribution of
Civil Society organisations.
Expo 2015 has identified the Participation Agreement as the participation method for the international
organisations which commit to developing a programme of events within the Exhibition Site. In
June 2014, 12 Civil Society organisations have already signed such an agrement: Alliance2015/Cesvi,
ActionAid International/Italia, Fairtrade International/Italia, Caritas Internationalis/Italiana/Ambrosiana,
Lions Clubs International, Oxfam International/Italia, Save the Children Association/Italia ONLUS,
WWF International/Italia, Inter Press Service, Don Bosco Network/VIS, PlaNet Finance Groupe e World
Association of Agronomists/CONAF.

The Company has identified the Cascina Triulza, an old rural complex typical of the Milanese countryside
- the only existing structure within the Exhibition Site as the ideal place where accommodate the Civil
Society organisations.
The management of the spaces within the Cascina and the organisation of events within it will be coordinated
by the Triulza Foundation in collaboration with Expo 2015 Company.
On 2 October 2013 the Triulza Foundation was awarded the tender announced by Expo 2015 for the
selection of a subject fit to manage the Cascina Triulza during the Universal Exposition by presenting the
project Exploding Energies to change the world.
The Foundation was established in July 2013 and comprises more than 60 subjects, including agencies
and Civil Society organisations. The Foundation and Expo 2015 promote the involvement of new
organisations by publishing calls for tender aimed at collecting ideas in order to develop the Cascinas
Cultural Plan, thus selecting the best participation proposals.
During 2014 two calls for ideas were launched which collected on the whole more than 190 proposals.
Since 2012, Expo 2015 has collaborated with Civil Society organisations by granting sponsorships
and partnerships and by participating in numerous events, among which several appointments during
Rio+20, the United Nations World Summit on Sustainable Development in Brazil. The Company also
participates actively in the events promoted by the participating organisations, such as the world
marathon of the Lions Clubs International on the conviviality of eating together, the Caritas events,
the Actionaid conferences, the web communication by Fairtrade, the presentation of the Global
Hunger Index by Alliance2015/Cesvi, the participation in the event Mother Earth. Finally, on numerous
occasions the Company was invited to present the concept of Expo Milano 2015 and the participation
methods for Civil Society.
8.5 THE PRIVATE SECTOR
Participation in an event of international significance represents for all companies, both Italian and
foreign, a unique opportunity to promote and share their best practices and most innovative solutions in
the fields of food, sustainability, health and well-being. Every company can benefit from the opportunities
generated by Expo Milano 2015 by entering into Partnership agreements with Expo 2015, or as suppliers,
providing Expo 2015 Company as well as all Participants with their assets, services and works.
Companies also have a chance to take part in the Event as Non-Official Participants, creating their own
exhibition space within the Site and thus contributing to the development and illustration of the Theme
for the entire Exposition. At the time of going to press, the companies which will participate in that
role, creating their own Pavilion, are four: China Corporate United Pavilion, New Holland Agricolture,
Coca Cola and Vanke.
In addition there are the companies which enter into sponsorship agreements with individual
Participating countries; in this case the companies that are sponsors can be visible only and exclusively
within the exhibition area of their respective Country and cannot use the Expo Milano 2015 logo.
In this context it is important for Expo 2015 to develop an open relationship with the business world
guaranteeing accessibility, transparency, dialogue and debate with all the economic operators involved: that
is why besides the information provided by the periodic updating of the official website, in 2013 and 2014 the
130 Expo 2015 SpA

8
Company continued developing initiatives aimed at illustrating the collaboration opportunities. In particular,
Expo 2015 has promoted numerous meetings with companies and groups of companies present in the
sectors most connected to the Theme (agroindustrial, agrochemical etc) and has created flexible participation
models which can be adapted ad hoc to the specific needs of the companies concerned. For this purpose,
it has used various channels such as trade fair organisers, institutions, professional organisations whether or
not they belong to Confindustria (Italian Employers Federation), as well the participation to sectoral fairs.
Furthermore, the involvement of various Chambers of Commerce2, organisations belonging to Confindustria
and several sector associations, from chemistry to agriculture, from food technology to sustainable building,
from wine production to packaging3 was fundamental.
8.5.1 Partnerships
Expo 2015 involves in partnership projects those companies which are the most innovative and leaders
in their sectors, able to offer state-of-the-art solutions and technologies, according to a sponsorship
system diversified on the basis of the characteristics of the Partner company and of the contribution
disbursed by it. The investment can consist exclusively of a sum of money or of a mixed contribution,
comprising services and/or supplies (Value In Kind VIK), valued at market prices. At the time of going
to press, the total value of the partnerships is 300 million, a sum exceeding the Companys initial goals.
At the end of May 2014 a two-day Workshop dedicated to Partners took place in Venice and Treviso:
it was an opportunity for dialogue between the Company and all the Partner companies for providing
information about the progress of the works and organisation of the Event; at the same time it was an
opportunity to develop synergies and collaborations between the various Partners.
Figure 8.3 summarises the various types of partnerships and sponsorships that can be activated.
Investment
Non Official Participant
OFFICIAL GLOBAL PARTNER

Cash + VIK > 20 Mln
OFFICIAL PREMIUM PARTNER

Partner Cash + VIK: 10 - 20 Mln
( > 3 Mln ) OFFICIAL PARTNER
Cash + VIK: 3 - 10 Mln
OFFICIAL PREMIUM PARTNER

Cash + VIK: 10 - 20 Mln
Event Sponsor
OFFICIAL SPONSOR
Sponsor Cash + VIK: 1 - 3 Mln
( < 3 Mln ) CONTRIBUTING SPONSOR
Cash + VIK: < 1 Mln
Table 8.2 The Corporate Engagement Model for Expo Milano 2015
2
Italian-German CCIA, Italian-Brazilian CCIA, CCIA Bari /young entrepreneurs delegation, Swiss centre of Milan (CCIA plus other
bodies).
3
Assica, Anima (Assofoodtech), FederUnacoma, Federchimica Assomarmomacchine Federbio, Unaprol, Consorzio garanzia
olio doliva, Unione Italiana Vini, Ipack-Ima etc.

In order to ensure transparency and equal opportunities to all Companies, the selection process of
Partners and Sponsors is public and competitive, and is based on Requests for Proposals (RFP),
which Expo 2015 launches periodically according to its needs. Selection then occurs according to the
principles of proportionality, effectiveness, impartiality, fair treatment and transparency, paying special
attention to the economic offer as well as to the criteria of environmental sustainability applied to the
assets and services that are the subject of the request.
In relation to this aspect, it is important to notice that in three quarters of the 44 RPFs published from
September 2011 to May 2014, meeting green criteria has been introduced as a qualifying element for
selection purposes. Furthermore, following the publication of the Guidelines on Green Procurement (GP),
in September 2013, the document has often been attached to the RPFs published since then and, in some
cases, meeting specific criteria of sustainability, selected according to their relevance to the object of the
sponsorship has been inserted as a binding requirements for obtaining the adjudication. (see Figure 8.3)
50
45
40
35
30
25
20
15
10
0
Binding GP Attached GP Green Criteria RFP Total
Number 13 19 33 44
Figure 8.3 RFP and Guidelines on Green Procurement
8.5.2 Suppliers
Expo 2015 Company is a public company which purchases goods, services and works4 through bid
procedures, in accordance with the provisions of the national regulations in force on public tenders
(Legislative Decree 163/2006).
The procurement process is therefore structured for the purpose of ensuring the highest performance
quality in accordance with the principles of economy, effectiveness, timeliness, fairness, transparency,
free competition, equal treatment, rotation of suppliers, non-discrimination and proportionality, as
well as to govern all the aspects related to responsibilities, controls and activities related to purchases
4
Works refers to all the works consisting of the realisation of the essential works of the Exhibition Site of Expo Milano 2015, as
well as the services related to the architecture and the engineering connected to such works, envisaged in Annex 1 of the DPCM
(Prime Ministerial Decree) of 6 May 2013.
132 Expo 2015 SpA

8
necessary for the proper functioning of the Company.
Expo 2015 publishes on its website the list of the main purchasing needs to be met in the upcoming
months and the content of all the tenders, so that companies can have a complete overview of
the current and future opportunities. Tenders can be carried out in the traditional manner, namely,
by presentation of bids on paper or electronically, via access to the Sintel platform developed by
ARCA, the Central Procurement Agency of the Lombardy Region, through which the list of suppliers
is managed. E-Procurement has indeed always been a distinctive factor in the purchase of goods
and services by Expo 2015, as demonstrated by the assignment, in 2011, of the Efficient Lombardy
Award, announced by the Lombardy Region and by Lombardia Informatica in order to reward those
Lombardy Public Administrations that have proven to be efficient in their procurement procedures.
In June 2014, Expo 2015 had 1,201 suppliers of goods, services and works, of which 66.7% have registered
offices in Lombardy and only 3.2% have offices abroad (Figure 8.4).
The total value assigned amounts to 829,857,904, 85.4% of which refers to the execution of construction
works, while the remaining 14.6% refers to the supply of goods and services, in line with the design and
construction phase of the Exhibition Site leading up to the Event. 27.8% of the value was assigned to
companies with registered offices in Lombardy, while only 0.3% to foreign suppliers (Figure 8.5).
)
vince
pro
vince
)
and
lombardy
pro
ilan
Lombardy
and
tM
foreign
t
cep
cep
milan
Italy
(ex
(ex
%
%
9,6%
3,2%
30,1
57,1
Figure 8.4 - Geographical distribution of the suppliers of goods, services and works: total number of companies: 1,201

)
vince
pro
vince
and
)
lombardy
pro
ilan
and
Lombardy
tM
foreign
milan
pt
cep
Italy
exce
(ex
%
0,3%
9,5%
18,3
71,9
Figure 8.5 - Geographical distribution of the suppliers of goods, services and works: total value assigned 830 milion
As for the category of goods and services supplied, information and communications services is the
category with the highest percentage of companies involved (29.89% of the total), while those belonging
to the Construction sector have the highest percentage of the contract value: 63.26% of the total.
Percentage of Percentage of
Product Category
Companies Contract Value
AGRICULTURE, FORESTRY AND FISHING 0.50 % 0.01%
OTHER SERVICE ACTIVITIES 4.50% 2.15%
PUBLIC ADMINISTRATION AND DEFENCE, COMPULSORY

1.00% 0.30%
SOCIAL INSURANCE
ARTS, ENTERTAINMENT AND RECREATION 0.50% 0.16%
ACCOMMODATION AND FOOD SERVICE ACTIVITIES 4.66% 0.29%
FINANCIAL AND INSURANCE ACTIVITIES 0.42% 0.55%
REAL ESTATE ACTIVITIES 0.42% 0.28%
MANUFACTURING 4.08% 7.01%
PROFESSIONAL, SCIENTIFIC AND TECHNICAL ACIVITIES 22.31% 6.72%
WHOLESALE AND RETAIL TRADE, REPAIR OF MOTOR

9.16 % 5.46%
VEHICLES AND MOTORCYCLES
CONSTRUCTION 6.91% 63.26%
MINING 0.08% 0.00%
134 Expo 2015 SpA

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Percentage of Percentage of
Product Category
Companies Contract Value
WATER SUPPLY, SEWERAGE, WASTE MANAGEMENT AND
0.25% 0.99%
REMEDIATION ACTIVITIES
ELECTRICITY, GAS, STEAM AND AIR CONDITIONING 0.58% 4.35%
INSTRUCTION 0.58% 0.03%
RENTAL AND LEASING, TRAVEL AGENCIES, BUSINESS

12.07% 1.24%
SUPPORT ACTIVITIES
HEALTHCARE AND SOCIAL ASSISTANCE 0.17% 0.00%
INFORMATION AND COMMUNICATION 29.89% 6.98%
TRANSPORTATION AND STORAGE 1.92% 0.23%
Total values 1.201 829.857.904.26
Table 8.3 - Suppliers of Goods, Services and Works ATECO Classification
8.5.3 Green Procurement

During the last year (June 2013 June 2014), 21 tenders have been awarded for the supply of goods and/
or services, for a total of almost 21 million5. In 71% of these tenders6, related to assignments covering
54% of the total economic value, a series of green requirements which the bidding companies had to
meet, were added in order to reduce the environmental impacts connected to providing the services
or the supplies subjects of the tender.
More precisely, green procurement criteria have been introduced in the tenders related to the following
services and supplies:
1. Services for coordination, planning, organisation and implementation of communication events
and related activities for Expo 2015;
2. Services for the creation, coordination and implementation of events and related activities in Milan
and on the national territory;
3. Services for coordination, planning, organisation and implementation of communication events
and related activities for the Italian Pavilion;
4. Services for the creation, development and implementation of the Communication Plan for Expo
Milano 2015;
5. Supply of rack cabinets7.
With special reference to the three tenders relating to the organisation of communication events connected
to the Universal Exposition, the Guidelines on Green Procurement have proved to be particularly important;
among other things, they contain a series of criteria identified for the purpose of reducing the environmental
impact of the organisation of events and for the purpose of promoting a management that is as sustainable
as possible. The following can be mentioned as examples: the reduction of paper use for the promotion
of events, the use of reusable or compostable tableware, tablecloths and cutlery for catering purposes, the
adoption of initiatives for the recovery of food and drink, the implementation of initiatives to involve and
make the Participants aware of the solutions adopted.
7
Cabinets for storing hardware components (for example.: server).

8.5.4 ENCOUNTER BETWEEN COMPANIES AND PARTICIPANTS

Italian companies also have the possibility of collaborating with the Official Participants of Expo Milano
2015 as suppliers: they can do this directly, interfacing independently with the Commissioner General
of the Participating Country or International organisation participating in the Event, or by participating
in several initiatives, such as:
the Participant Catalogue, an electronic platform coordinated by Expo 2015 which serves as
a digital showcase for the companies based in Italy which wish to offer their products and/or
services to Participants and to take advantage of the business opportunities generated by the
investments expected for the Event (installations and effectiveness during the semester), amount-
ing to an estimated value of 1.2 billion. At the same time, Expo 2015 offers the Participants an
information and selection service of the companies supplying specific goods and services (in-
deed, the companies can register as suppliers of a specific product only if they have entered the
relative ATECO code in the CCIA, Chamber of Commerce, to which they belong). The Catalogue
is available through the digital work and document-sharing platform Participants Documents
Management System (PDMS).
This virtual market place is realised in collaboration with Milans Chamber of Commerce and with
the main associations; registration in the Catalogue was promoted among Italian companies
through a road show which, in the spring of 2014, reached 12 Lombardy cities;
the SiExpo Catalogue, an on-line showcase for eco-friendly products and materials aimed
at facilitating the encounter between supply and demand of these goods and at promoting
green procurement. The project was realised by Remade in Italy and Material Connexion Italia,
with the contribution by Expo 2015 and the Chamber of Commerce of Milan. SiExpo currently
focuses on construction materials, interior furnishings, urban furniture, packaging and acces-
sories for fairs.
8.6 Protocols on the topics of Legality and Labour
Expo Milano 2015 is a great opportunity to define new policies for inclusion in the job market which not
only have a highly educational value but also have a symbolic one. At the same time, considering the
number and magnitude of the works and activities to be implemented for the Event, it is fundamental
to plan and create an appropriate prevention and control system in order to ensure legality and safe
working environments and conditions, and to eliminate the possible infiltration of organised crime.
In this context, Expo 2015 has chosen as its priority goals the respect for the law and the protection of
workers health since the early stages, starting with the signing of a series of Protocols and Agreements
with Public Bodies and Trade Unions. The contents of those documents are acknowledged within
the contracts stipulated with contractors and sub-contractors, down to the last of sub-contractors
involved.
Table 8.3 shows the Protocols adopted in the 4-year period 2009-2013, described in detail in the
previous edition of the Report.
With the Event approaching and considering some accumulated delays in the construction works,
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8
Date Protocol Object
Protocols in favour of disadvantaged workers, disabled workers

and individuals serving prison sentences
Operating protocol with the Ministry

Promotion of initiatives aimed at developing jobs
15/12/2009 of Justice Superintendency of the
for the inmates in the region's penitentiaries.
Prison Administration for Lombardy.
Expo 2015 agrees to add in each call for tender,

specifications document or concluded contract
Common notice signed with the
20/04/2010 a clause requiring the assignee company to hire
Trade Unions CGIL, CISL, UIL Milan.
a certain quota of personnel with difficulties in
accessing the job market.
Memorandum of understanding
Collaboration aimed at devising contractual
with the Lombardy Region and
26/05/2012 systems allowing a disabled individual to
associations representing and
successfully access the job market.
protecting people with disabilites
Protocols for legality and workplace safety
Creation of social planning panels on health,

Memorandum of Understanding
workplace safety, technological innovation,
21/07/2009 signed by the Trade Unions CGIL,
transparency, bargaining and the fight against
CISL and UIL.
organised crime infiltration.
Protocol for workplace safety and Termination of any contractual obligation with
29/09/2009 health and for legality, signed by the companies in case elements indicating attempted
Trade Unions CGIL, CISL and UIL. mafia infiltration emerge.
Simplification of the procedure for the release

18/06/2010 Agreement with INPS of the certification of regular contributions by
companies involved in the construction of the Site.
Protocol for the approval of the

Promotion of programmes which will reduce and
18/04/2011 Guidelines of the project Safety and
prevent work-related accidents.
Prevention, Expo 2015
Memorandum of understanding for the regularity and safety of the operations on the
10/01/2012 construction site for the removal of interferences that could hinder the building of the
Exposition Site, signed by the contractor and by the Trade Unions CGIL, CISL and UIL.
Prevention of possible mafia infiltrations by

Protocol of Legality in accordance
13/02/2012 monitoring the entire chain of companies involved
with the Milan Prefecture.
in the construction works.
Agreement for the regularity and safety on the construction site of the Exposition Site
8/11/2012 Ground (the so-called Piastra), signed by the contractor, the trade unions of entrepreuners
and by the Trade Unions CGIL, CISL eand UIL.
Protocol for worksite safety and for the training of the construction workers of Expo Milano
21/11/2012
2015, signed by the contractor and the Trade Unions CGIL, CISL and UIL.
Table 8.4 - Protocols adopted in the 4-year period 2009-2013

in the period June 2013 June 2014 four new Agreements were signed, and the object of these
Agreements is the regulation of working time on the construction site:
11/07/2013 Agreement to establish the Hour Bank as a tool to manage the work activities
relating to the building of the Work called Piastra meeting the agreed deadline, signed by the
contractor and the Trade unions FENEAL - UIL, FILCA - CISL, FILLEA - CIGL and RSU. The Hour
Bank allows a more flexible management of the days and working hours of each worker, ensuring
a fair increase in wages for each weekly working hour beyond the average 48 working hours, and
offering the worker the possibility to use the accumulated extra hours in order to obtain leaves of
absence from work or holidays;
11/02/2014 Agreement to introduce night working hours for the construction of the so-called
Piastra, the basic Exhibition ground, meeting the agreed deadline, signed by the contractor
and the Trade unions FENEAL - UIL, FILCA - CISL, FILLEA - CIGL and RSU. The agreement allows
the use of some workers during the hours 15:30-19.30 and 20:30-24:00, with a 28% increase in
wages for night work hours plus the payment of a weekly availability allowance amounting to
50 before tax;
30/04/2014 Trade union agreement to adopt twice-weekly shifts for the implementation of the
renovation and requalification of the Cascina Triulza, signed by the contractor and the trade unions
FENEAL - UIL, FILCA CISL and FILLEA CIGL. The agreement stipulates that on a twice-weekly
basis workers will be available from Monday to Saturday the first week and from Monday to Thurs-
day the second week.
19/05/2014 Trade Union agreement to define shift work in relation to the construction of the
Italian Pavilion, signed by the contractor and the trade unions FENEAL - UIL, FILCA CISL and
FILLEA CIGL Milan. The Agreement stipulates two daily shifts (8:00-14:00 and 14:00-22:00)
within which a half-hour break is included in order to allow a meal and at last one break every
4 working hours.
As far as the protection of legality is concerned, back in 2009, the Central Interforce Group for Expo
2015 (GICEX) was established within the Prefecture of Milan, consisting of representatives of all police
forces and of experts in the fight against mafia infiltrations in public works. The GICEX performs
information and investigative tasks aimed at monitoring and analysing data concerning anti-mafia
checks and the outcome of inspections on construction sites, with special attention to sensitive
activities, which are typically the object of mafia infiltrations (for example, waste storage and disposal,
the transfer of corporate assets etc; see next paragraph). In order to strengthen the initiatives aimed at
ensuring the regularity of contracts and construction site safety, further six Agreements were signed
between June 2013 and June 2014:
18/06/2013 Agreement for Regularity and Safety on the construction sites of the Waterways, the
so-called Vie dAcqua, for the Exposition Site of Expo Milano 2015 and the subsequent Protocol
dated 09/10/2014, signed by Expo 2015, the contracting companies and the trade unions CISL and
UIL of Milan, FENAL UIL, FILCA CISL and CGIL of Milan and several worker cooperatives, in which
the enforceability of the Protocol of Legality dated 13 February 2012 (signed by Expo 2015 and the
Prefecture of Milan in regard to countering mafia infiltrations through the creation of the Si.G.Expo
platform) is declared, the non-compliance with the obligation to pay by contractors (as well as by
their subcontractors or suppliers) is considered a breach of contract; the agreement also stipulates
the obligation to establish, for each space, a committee to ensure safety, health and physical integrity;
17/12/2013 Memorandum of Understanding for the realisation of the project Training in Expo
2015 construction site, signed by INAIL and the Joint Territorial Committee (Comitato Paritetico
Territoriale) of Milan, Lodi, Monza and Brianza (CPT), with the aim of organising training activities
138 Expo 2015 SpA

8
for the companies operating in the Exposition Site and in all the other constructions connected to
the Event. To this end a governance board, a technical board and an administrative management
board, composed by members of INAIL and CPT have been constituted. The whole cost of project
amounts 856.856 euros and will be covered by INAIL (50%) and CPT (50%). The project is shared
with the Lombardy Region Health General Direction; ASL Milano and ASL Milano 1 as well as with
Expo 2015. The administrative personnel of INAIL can enter at any time into the Site, after the au-
thorization of the Company, for verifying the proper development of the planned activities. As an
example, Table 8.4 shows all the control, training and monitoring activities carried out in the second
quarter of 2014 (April-June) in order to comply with the Protocol;
11/02/2014 Agreement for the Regularity and Safety on the construction sites of the Italian Pavil-
ion for the Exposition Site of Expo Milano 2015, signed by Expo 2015, the contracting companies
and the trade unions CGIL, CISL and UIL of Milan, FENAL UIL, FILCA CISL e CGIL of Milan, which
contains the same provisions defined for the construction site of the Vie dAcqua;
07/10/2014 Memorandum of Understanding for the realisation of the project Supplementary
Training for Rls/Rlst8 on interference risks and on prevention measures for the Expo 2015 construc-
tion Site, signed by INAIL, ASL Milano and ASL Milano 1, Expo 2015 and the Milan Territory CGIL,
CISL and UIL, with tha aim of cooperating for guaranteeing further training to RLSA and RLST and
to the social partners technicians operating in the Expo 2015 construction site. The project is ad-
dressed to the contractors and subcontractors, paying particular attention to the interferences and
roads risks. To this end a governance board, composed by representatives of all the contracting
parties has been constituted;
November 2014 Memorandum of Understanding for the realisation of the project Supplemen-
tary training for RLST and social partners technicians that operate in Expo 2015 construction site
supporting artisans companies, signed by INAIL, the Joint Regional Handicraft Organism (Organ-
ismo Paritetico Regionale dellArtigianato, OPRA), ASL Milano and ASL Milano 1 and Expo 2015. A
governance board. Composed by representatives of all the contracting parties, has been constitut-
ed in order to define how to implement the Memorandum.
Activity Result
N. of visited yards 15 yards (11/4)
N. of technical visits undertaken 69, equal to 287 hours of technical support activities
Monitoring activities performed: 69 activities, equal to 287 hours of moniotring activities
Training on the job activities 62 hours performed during the monitoring activity
N. of people involved in the training on the job activities 315
Classroom training n. of hours 19
Table 8.5 - Summary Report of the activities carried out in accordance with the Protocol for the project Training in Expo
2015 construction site, April-June 2014)
8
The Workers Representative for Security (Rappresentante dei Lavoratori per la Sicurezza) is a subject chosen by a companys workers
(RLS), or by a territorys workers (RLST) in accordance with the law, that has the duty of controlling and stimulating the respect of the
health and safety rules established by the employer.

8.6.1 Initiatives aimed at preventing mafia infiltrations in the Exposition Site works
The issues of safety and legality are a priority for Expo 2015, especially in relation to the management
of the yard for the construction of the Exposition Site. Special attention is indeed paid to the activities
with the highest risk of mafia infiltration, such as the transportation of materials to the dump, the waste
cycle as well as earthmoving, thanks to a strict inspection conducted through a constant verification
of the regularity of accesses and of the presence of men and vehicles.
The preventive measures adopted include the site newsletter, a document which provides
information about: the company carrying out the works and the means used by the contractor,
the subcontractor or the third contractor, any other companies operating during the week and
or vehicles accessing the construction site area, accompanied by the names of the employees
and supported by an on-site control system, with entrances checked by the Sites supervision
staff. In order to handle such an enormous amount of information, a technological and innovative
platform able to cross-reference all sensitive data on antimafia and cash flows has been launched in
collaboration with the Prefecture of Milan.
The platform verifies at the same time the level of safety conditions and the respect of the workers
rights, in accordance with the Companys commitment to counter undeclared work. The authorization
of subcontracts and the monitoring during the works execution are also tracked and checked: Expo
2015, in accordance with its institutional role, performs a series of administrative and preventive safety
checks, while the Prefecture of Milan and the GICEX must carry out the actual antimafia verification,
which consists of collecting all the necessary documents and authorizations. Up to the present day the
system has revealed 8 potential situations with a risk of mafia infiltration in relation to the contractual
relations with some companies (contractors or subcontractors). Following the necessary checks, the
Company adopted the consequent measures, down to the termination of the relative contractual
relations when it was necessary (see Table 8.6).
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8
Object of Assignments
Work Measure9 Outcome
the contract () SUM
Road construction,
Atypical Company expelled from Expo
earthmoving
5.694.834 informative 2015 and readmitted by the
and subservices
report TAR
(contracts)
Atypical Expo 2015 has evaluated the

Two subcontracts 466.140 informative contents not sufficient for the
report revocation of the subcontract
Interferences
Atypical Expo 2015 has evaluated the
Subcontract 248.800 informative contents not sufficient for the
report revocation of the subcontract
Prefecture note
Protection service
for unlawful Contract terminated by the
for construction site 862.750
professional contractor
entrances.
practice
Green works and

Atypical
urban furniture Company expelled
- informative
within the Piastra by Expo 2015
report
Piastra contract
Atypical The contractor has expelled

Open transport
- informative the subcontracting company
service (subcontract)
report at Expo 2015's request
Main
Requalification of
Command Interdictive
Milan City Council 549.926 Interruption of the activity
& Control report
building, Via Cittadini
Centre
Transportation
Footbridge Interdictive
and disposal of 20.000 Interruption of the activity
Expomerlata report
excavation material
Table 8.6 - Verifications conducted on detected risk situations and relative outcomes
9
The antimafia report system recognises essentially three categories:
i) the interdictive report, which merely acknowledges court orders which alternatively prescribe: the application of precautionary
measures, the submission for trial, the adoption of judgements of guilt or the application of interdictive measures ;
ii) the second is based on independent verifications by the Prefect, on the basis of investigative activities conducted by investigative
bodies, for the purpose of identifying the existence of elements relating to mafia infiltration attempts;
iii) finally the additional or atypical antimafia informative report, which is characterized by the fact that the evidence obtained is not
so serious, precise and concordant as to prove for certain the actual existence of a danger of mafia infiltration, therefore their
assessment is handed over to the requesting administration for the possible adoption of impedimental or resolutory measures in
relation to the emergence or the prosecution of relationships with the suspected company.

8.7 Communications by Expo 2015
The commitment to Communications by Expo 2015 is progressivly growing as the Event approaches,
playing a strategic role in creating interest in the Exposition,attracting the highest possible number of
Visitors and Participants and making an increasingly large portion of the public Italian, European and
international - aware of the Expo Milano 2015 brand.
8.7.1 Strategy and Objectives

The Communication Strategy was officially approved by the BIE and envisages the implementation of
a series of tools and activities for the following objectives:
1 To inform and educate the largest possible number of people on the importance of the Theme,
increasing their awareness of the challenges awaiting us in order to guarantee sustainability of the
food supply for the worlds population.
2 To share and involve anyone who has an interest in it (the media, journalists, opinion leaders and
all those who have communicational power) and to encourage them to become promoters and
custodians of best solutions and best practices.
3 To emphasize the importance of an opportunity such as that which will take place in Milan in 2015,
and to promote to all the Stakeholders Italy and Milan as the optimal places where to bring players
from all over the world.
4 To show the results achieved describing a transparent manner all that has been done, in order to
build a cultural heritage to be passed on to future generations.
8.7.2 COMMUNICATION PLAN

Expo 2015s Communication Plan is based on four fundamental pillars:
1 Media Relations - Expo 2015 has signed around twenty agreements with Media partners (papers,
radio networks, publishers, tv networks etc); in particular, the RAI has created a structure called RAI
Expo in order to make Expo Milano 2015 and its Theme known in Italy and in the world, through
its three mainstream networks, semi-mainstream and thematic networks, audio networks, fiction,
cinema, publishing, both traditional and online ;
2 The Ambassadors, an international network of opinion leaders having the task of promoting and
making the principles connected to the Theme known. The network comprises writers, sports peo-
ple, philosophers, show business professionals, actors, creative minds, architects, designers, chefs,
musicians, singers, directors, and will continue to grow until the beginning of the Event.
3 The Partners One of the obligations taken on by Expo 2015 through the partnership contracts is
that of ensuring that all Partners and Sponsors have the possibility of using the Expo Milano 2015
logo, putting it on their products, showing it on their websites etc, thus contributing to spread the
Expo Milano 2015 brand further, both in Italy and abroad.
4 Calendar of Events:
- on a national level, it focuses on institutional events (for example the ANCI for Expo Road Show
[see Chapter 3]), fairs and events connected to food, such as Salone del Gusto (Exhibition Hall
of Taste) and Eurochocolate, or contests such as the Festival Internazionale del Cinema di Roma
(International Rome Film Festival);
- on an international level, it has organised important initiatives such as, for example, events
dedicated to Expo Milano 2015 at 180 Italian embassies on the occasion of the Festa della
Repubblica Italiana (Italian Republic Day) on June 2, with the presence of representatives of the
Italian Government and the Companys management team.
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Countdown Less than a year to go before the beginning of Expo Milano 2015
On 30 April 2014, to coincide with the beginning of the last year before the beginning of the Event,
Expo 2015 organised a free concert offered by Andrea Bocelli in one of Milans large squares. The event
included the initiative Pi siamo e pi pesiamo (The more we are, the more we count), organised by
the Banco Alimentare (Food Bank Foundation), with the purpose of awakening people to food waste
and to the rise in the number of needy people. Participants were invited to weigh themselves on one
of the 10 scales provided, and, at the end of the evening, the corresponding weight of 130 tons of food
was donated to the Banco Alimentare by COOP and Eataly, to then be redistributed to associations and
charities. The carbon dioxide emissions generated by the organisation of the event were offset thanks
to the purchase of credits generated by a reforestation project at Milans Parco Nord and registered on
the site of AzzeroCO2, which allows a transparent management of the credits.
Expo Gate
Located in the heart of Milan, Expo Gate is a symbolic door of access to the atmosphere and the
contents of the Universal Exposition. Fruit of the close collaboration between Expo 2015 and the
Triennale di Milano (Triennale Design Museum), it was inaugurated in May 2014. Expo Gate, through a
free programme of interdisciplinary events (artistic, musical, photographic, cooking, educational etc.)
aims to promote the Italian productive cultural forces with an international vocation.
Expo Gate presents itself as a stage on which to display the citys and countrys identities, interpreting
the Theme of Expo Milano 2015: Feeding the Planet, Energy for Life. The structure also serves as
an Info Point and as an element for Expo 2015 to connect and make contact with the city, thanks
to the numerous activities organised for the purpose of involving citizens actively. Finally, at Expo
Gate it is also possible to purchase tickets for the Event.

8.7.3 WEBSITES AND SOCIAL NETWORK

The Internet plays a fundamental role in the Communication Strategy of Expo 2015. In the past year a
vast network of websites dedicated to the various initiatives connected to the Event and with specific
aims was developed:
the main website Expo.org: devoted to communications of an institutional kind, on which it is
possible to find information concerning the exposition project, the Participants, the Partners, the
opportunities for the companies, the various inititiatives and the news about Expo 2015. It is also
possible to directly access the sites dedicated to the various projects promoted by Expo 2015;
the Expo.cantiere site, dedicated to the details of the projects and to the updates on the progress
of the works on the construction sites and Expo.net, a site that offers more specific and detailed
information about the Event for a more informed public open to external contributions. Expo.net
publishes technical data and scientific publications relating to the Theme of Expo Milano 2015.
the OpenExpo portal, launched in September 2014, represents a significant effort to share infor-
mation with the public in a transparent manner; it is dedicated to a more detailed analysis of the
information published on the institutional website under the heading Transparent Administration
and offers the data on the economic management of the Event (income and expenditure, purchas-
es, payments and the relative recipients), on the works realised (construction sites, description of
the works, the sums envisaged for their realisation) and possible changes during the course of the
Event (number of Visitors, mobility and public transport); dynamic infographics are also available,
and constantly updated, making it possible to have a clear idea of the progress of the works and,
more in general, of the whole Event: http://dati.openexpo2015.it/content/cosa-open-expo
Finally, Expo 2015 actively participates in all the main social platforms, such as Twitter, Facebook,
Youtube, Linkedin and Pinterest, for the purpose of creating a virtual community. The number of
participants in the platforms is constantly growing, and in line with the incremental communication
effort.
8.7.4 SPECIAL PROJECTS

Expo 2015 promotes a series of projects and initiatives, often in collaboration with other subjects, for
the purpose of expressing the Theme Feeding the Planet, Energy for life in many different contexts
and considering different needs, such as school, cinema, research and innovation, digital technology,
femininity, thanks to the involvement of the Stakeholders. Some of the most significant initiatives are
described below; for some of the projects, you are referred to other sections of the current Report11.
11
See Chapter 3 for E015 Digital System, in relation to Smartainability; see Chapter 5 for the Volunteer Programme, dedicated to
human resources and finally, for the Made of Italians initiative, see the paragraph dedicated to tourism in the current Chapter.
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WE is a project of Expo Milano 2015 carried out in collaboration with the Italian Ministry of Foreign Affairs
and the Arnoldo and Alberto Mondadori Foundation. Its aim is to create a network of women from
around the world who will act together on the themes of nutrition and the right to have food. Leading
figures from the worlds of literature and science, art and politics, entreupreneurs and communications,
are appointed WE Ambassadors, with the task of spreading and being symbols of the importance of
networking. There are already over 95 WE Ambassadors. The WE network, which is growing, works
around four main projects:
1 The World Novel. The gesture of eating and feeding told from the four corners of the earth
The creation of a choral novel collecting short stories or memories from many women of different
ages and from different cultures and nationalities;
2 the Global Creative Thinking initiative a group of international creative minds will be invited to
realise a multimedia and multi-sensory installation comprising not only music, theatre and art, but
also flavours and scents, and inspired by nourishment. At the end of the event the installation will
become permanent as a material legacy to the city of Milan;
3 the entrepreneurs network - dedicated to the world of virtuous women entrepreneurs;
4 the World Table, a meeting event which will inaugurate Expo Milano 2015: on 1 May 2015 the WE
Ambassadors will sit down at the table together, wherever they are, connected to Expo Milano 2015
via TV and Web. Every woman will bring a dish from her own life, connected to her story, and share
it with the others.
Finally, WE has launched the challenge of collecting 1 million recipes through the active portal on the
site www.we.expo2015.org, thus creating a database of culinary knowledge to be left as a legacy of
the Event even after its conclusion.

Fondazione Cinema per Roma and Centro Sperimentale di Cinematografia have realised a global
Open Call for the production of thousands of short videos lasting between 30 seconds and 1 minute,
inspired by the theme of nutrition and its related topics: the importance of a healthy diet, the role of
the territory, the social necessity of a global availability of healthy products, the creation of sustainable
and fair development. All videos can be uploaded for free onto a dedicated platform of the www.
shortfoodmovie.expo2015.org website. The video most voted by the community of online users was
shown during the ninth edition of the Festival Internazionale del Cinema di Roma (Rome Film Fest).
A section of the Open Call is completely devoted to videos dedicated to the theme chosen by the UN
for its participation in Expo Milano 2015: Zero Hunger Challenge. United for a sustainable world. The
author of the video in this category who won the highest number of votes from users was invited as
a guest of the 34th World Food Day, which took place on 16 October 2014 at the headquarters of the
FAO, the Food and Agriculture organisation of the United Nations, in Rome.
During the Event, the online platform created thanks to all the uploaded videos will come alive within
Pavilion Zero.
The programme, curated by the Giangiacomo Feltrinelli Foundation, is dedicated to scholars,

institutions and the general public for the purpose of involving the scientific community in a reflection
on the world of food and of sustainable development, with the purpose of having, by 2015, a Paper
from the World of Science with Recommendations for Expo Milano 2015, with suggestions for a more
sustainable future.
A project dedicated to children, made possible through a collaboration with MUBA Childrens Museum
of Milan. Already in the autumn of 2014, MUBA has set up its first installation of the Childrenshare project
in Milan, for the purpose of anticipating the sense of the cultural content which will be expressed in
Milan in 2015. The recreational and educational initiatives chosen for the Childrenshare project comes
from cultural institutions, training centres, artists, designers and other specific professionals: interactive
exhibitions, workshops, installations, performances and educational activities that will deal with and
promote, in different ways, the theme of sharing related to food and food resources.
WAME&Expo2015 is an association founded by 8 leading European energy companies A2A, Edison,

Enel, Eni, E.ON, GDF SUEZ, Gas Natural and Tenaris and Expo 2015. Considering the fact that today
almost 1.3 billion people, about 20% of the world population, have no access to electricity and many
more, about 2.6 billion people, 38% of the world population, have no access to clean cooking solutions,
WAME is collecting a series of projects which testify the efforts made to deliver energy services to
families, communities and local businesses, mainly in Asia, Africa and Latin America. Furthermore,
WAME promotes a call for case studies on energy access also linked to nutrition.
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8.8 FEEDING KNOWLEDGE PROGRAMME
The Feeding Knowledge is the initiative of Expo Milano 2015 for cooperation in research and innovation
for food security, developed together with the Mediterranean Agronomic Institute of Bari (IAMB/CIHEAM)
and with the Politecnico di Milano. The Programme is implemented through an online technological
ecosystem (www.feedingknowledge.net), which integrates a technological platform with interactive
sharing and work environments, such as social networks, webinar channels, environments for scientific
knowledge dissemination, open databases etc. In particular, there are two specific projects curated by
the Programme: the creation of the Euro-Mediterranean Scientific Network (first phase of the creation
of a global scientific network) and the Best Sustainable Development Practices project (BSDP).
8.8.1 EURO-MEDITERRANEAN SCIENTIFIC NETWORK

The first phase of the Feeding Knowledge programme (July 2012-February 2014) has led to the creation
of an international scientific network on food security consisting of almost 1500 members - 80% of whom
are from abroad - and with the development of their respective knowledge. One of the programmes main
innovations is indeed the ability to group together the local needs connecting them interactively with the
international research system. As of 30 Septmber 2014, the data of the technological platform recorded:
842 online searches;
197 registered scientific actors;
3435 registered organisations;
943 sources (articles).
It has so far emerged from this experience that one of the main solutions to help face the problem of a
lack of real and widespread food security is the development and transfer of scientific knowledge which
meets the specific needs of the territory. For this purpose, it is essential to create a comprehensive network
able to identify these needs in relation to the numerous local contexts concerned. This is the main goal
of the 9 Local Points activated in Albania, Algeria, Jordan, Lebanon, Morocco, Palestine, Tunisia, Turkey
and South East Europe (Country members of SWG - Regional Rural Development Standing Working
Group) within appropriately equipped ministerial buildings and with appropriately trained personnel.
In particular, during the last 4 months of 2013, it was possible, thanks to the Local Points, to identify
the Stakeholders (researchers, institutions, NGOs, farmers, businesses etc) to involve in online research
aimed at identifying the main difficulties and needs relating to food security in the various local contexts.
Thanks to the grouping together of the local needs and to interactive connection with the international
research system, 5 white papers on the new definitions of the research priorities for food security were
developed by a group of approximately 30 international scientific experts:

1 2 3 4 5
sustainable quantitative socio-economic sustainable food consumption
management of and qualitative dynamics and development patterns: diet,
natural resources enhancement of global markets of small rural environment,
food crops communities in society, economy
marginal areas and health.
Furthermore, an initial version of a Policy Paper on food security was drawn up; providing a common
view on research priorities and innovation priorities for food security in the Euro-Mediterranean area, it
will be an integral part of the legacy of Expo Milano 2015. The five white papers and the Policy Paper
can be found on the page of the programme: https://www.feedingknowledge.net/it/network.
8.8.2 Best Sustainable Development Practices (BSDP) on food security

In November 2013, in Rome, when the contract between the United Nations and Expo 2015 was
signed, an International Call for best sustainable practices on food security was launched, relating to
development experiences which produced a meliorating effects, compared to previous conditions,
in their environmental, productive, social, technical-scientific and institutional context. The initiatives
presented as best practices had to be in line with one of the five thematic priorities identified by the
white papers and be submitted by 31 October 2014.
The International Call has reported a considerable success, considering that the Company received
786 candidatures overall. Thanks to the Mediterranean network and to the 10 Local Points as well as to
the active involvement of the Foreign Affairs and Italian Cooperation Ministry, the Agricolture, Agrifood
and Forestal Policies Ministry and the Scintific Committee of the University of Milan, the Programme
directly contributed to the submission of more than 59% of the candidatures, providing support and
assistance for the Application Form submission.
All the best practices on food security that have been admitted to the competition are published and
promoted through the online platform of Feeding Knowledge.
The best practices selected are 15. They were chosen by an International Selection Committee (ISC) consisting
of personalities from the International institutional and scientific world who were highly relevant in relation to
the general reference context and to the themes dealt with. The ISC is composed by the President, Prince
Albert II of Monaco, two vice presidents, the BIE General Secretary Vincent Gonzalez Loscertales and the
Italian Minister of Agricolture, Food and Forestry Maurizio Martina and by other 8 personalities12.
12
Wided Bouchamaoui, President of the Tunisian Union for Industry, Commerce and Handicraft, Andrea Illy, President and CEO of
Illycaff S.p.A., Alberto Piatti, President of Fondazione AVSI, Livia Pomodoro, President of the Tribunal of Milan, Jeffrey Sachs, Director
of UN Sustainable Development Solutions Network, Sebastiao Salgado, brasilian photographer, Tesfai Tecle, Senior Advisor Kofi Annan
Foundation, Paola Testori Coggi, General Director DG Health and Consumer of European Commission.
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p
atic ri
T he m
or
ity1
27%
atic pri atic pri
The m
Them
or
or
ity2
ity5
22%
22%
6%
23%
atic pri ic prio
at
The m
or
Th e m
rit
ity4
y3
Figure 8.7 - Percentage of Best Practices received for each Thematic Priority.
47% 22% 15% 8% 8%

Europe (Turkey included) Africa Asia America More
geographic
area
The selection criteria will based on innovation, social and environmental impact, concreteness,
transferability and replicability, openness, attractiveness, sustainability and dissemination.
The selected 15 best practices will be published by the end of the year and will find high visibility in the
Exposition Site, particularly through:
dedicated spaces and installations, in Pavilion Zero;
in-depth conventions and workshops;
repository on the web platform of Feeding Knowledge.
Three best practices will be selected for each thematic priority; one of these, identified as particularly
representative, will be narrated in a documentary produced by Expo 2015, while the other two will be
illustrated through photographic tales.

8.9 SCHOOL PROJECT
The vision and values promoted in schools are decisive in spreading the contents and ensuring the legacy of
the Event; that is why teachers and students are encouraged to participate in the next Universal Exposition
through specific training and educational initiatives which will encourage exploring the theme of the right to
healthy, safe and sufficient food for the inhabitants of the Earth. It is estimated that out of 20 million expected
Visitors, about 2 million will be students (1.3 million will be Italian and 700.000 from abroad).
In order to achieve these goals, Expo 2015 has developed the School Project, an exploring and sharing
platform dedicated to the educational system: from preschools to universities. The first step for the
development of the School Project was a pilot programme conducted in 2013, which involved 39
schools from the City Council of Monza and the presentation of over 100 multimedia projects on
health, culture and the environment by the classes involved. The initiative formed the basis for the
signing of a Memorandum of Understanding between Expo 2015 and the Ministry of Education,
University and Research (MIUR), with the collaboration of the Italian Pavilion (Expo-MIUR Agreement
Protocol), in order to define the guidelines of the School Project. The School Project is divided into
four phases:
1 information for schools about Expo Milano 2015 and the School Project; exploration of the Theme
in the classroom through multidisciplinary educational courses.
2 participation by schools in idea contests promoted by Expo 2015.
3 Exposition Site visit through specific itineraries created by Expo 2015 and active participation by
schools through contests, games and events on the Exposition Site.
4 collection and sharing of the contents produced by schools for Expo Milano 2015 through the
School Project web platforms.
In order to promote participation in the initiative, Expo 2015 organised, between May and June 2014,
a national road show, stopping in the main Italian cities (Rome, Milan, Turin, Naples, Florence, Padua,
Bologna, Cagliari, Bari and Palermo), conducting 10 educational sessions for teachers and head
teachers. In turn, the Ministry of Education, University and Research has created two competitions for
the school year 2014-2015:
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1 Schools for EXPO 2015, for all schools (public and private schools, from nursery schools to upper
secondary schools) and aimed at creating a multidisciplinary project divided into five thematic cat-
egories: science and technology for food security and quality, science and technology for agricul-
ture and biodiversity, innovation of the agro-food industry, food education, nutrition and lifestyles,
food and culture, cooperation and development in nutrition.
The Ministry has created 9 awards: 3 for primary schools, 3 for first-grade secondary schools and
3 for second-grade secondary schools. (www.istruzione.it). The competition offers Participants
methodological and expressive freedom. Students were able to register until 30 September 2014.
2 Together in Expo, a competition dedicated to students between the ages of 8 and 18, with the
purpose of creating a multimedia platform (both in Italian and in English), with the aim of promoting
twinning between Italian schools and foreign schools, as well as of encouraging schools to partici-
pate in an international competition which will be launched in the next few months.(www.together-
inexpo2015.it)
Policultura - Expo
It is an initiative created and implemented by HOC-LAB (DEIB, Politecnico di Milano), commissioned
by Expo 2015. It is a complementary initiative compared to the MIUR ones, and is based on digital
storytelling, that is to say, narrating multimedia stories combining images, sounds and videos.
Schools are required to build a story (in Italian or in English) drawing on a significant didactic
experience which contains some of the themes connected to Expo Milano 2015. In order to
facilitate the work of the teachers, PoliCultura EXPO Milano 2015 has developed educational
materials based on interviews with world-famous experts. Teachers are invited to enrich their
professionalism by following dedicated online courses: Expo Milano 2015 and didactics, Digital
storytelling at school and PoliCultura EXPO. The courses are offered regularly from May 2014 to
January 2015. All teachers can enrol freely. (www.dol.polimi.it/mooc).
Finally the competition will take place: the winners (at various levels and for various itineraries) will receive
awards during a ceremony which will take place within the Exposition. All multimedia narratives will be
made highly visible through an innovative portal, a dedicated YouTube channel and an interactive APP.

8.10 Patronage for the initiatives of various Stakeholders
Non-onerous patronage is an important form of recognition through which the Company expresses its
participation in important third-party initiatives. In particular, Expo 2015 grants its patronage, at its own
discretion, to high-profile cultural, scientific and/or humanitarian initiatives, in line with the core values of
BIE (peace, tolerance, dialogue etc) and with the themes and the aims of Expo Milano 2015. It is important
to stress that the Company does not grant patronages to profit initiatives developed with businesses or
enterprises, or to initiatives which are manifestly in contrast with its institutional aims.
With the granting of the patronage, the bodies receiving it acquire the right to use the Expo Milano
2015 logo and are invited to adopt the Green Procurement criteria when making purchases for their
initiatives. As of 30 June 2014, Expo 2015 has received 883 patronage requests:
361 with a positive outcome (granting of the patronage);
332 with a negative outcome;
64 referred to the Italian Pavilion, for a direct assessment;
107 still being examined, awaiting additional information from the applicants or being examined by
various internal managers of Expo 2015, that is to say, referred to them for assessment and a direct
relationship with the applicants.
8.11 Tourism promotion
It is estimated that approximately 20 million Visitors will participate in Expo Milano 2015 during the semester,
12 million of whom from Italy and the remaining 8 million from abroad: the presence of all these people
is an extraordinary opportunity for the promotion of tourism, not only for Milan and Lombardy, but for
the whole country. In order to take full advantage of this opportunity, together with the accommodation
services provided for tourists in the city of Milan during the days in which they are visiting the Exposition, it
is necessary to have a tourist offer which also directs visitors towards other Italian destinations.
Within this picture, it is fundamental for Expo 2015, as far the promotion abroad of the Event is
concerned, to collaborate with ENIT, the National Tourism Agency, with which the Company signed
an agreement in the summer of 2013 aimed at promoting the role of the Universal Exposition as a
driving force for Italian tourism in 2015. According to the agreement, the 24 foreign premises of ENIT
are at Expo Milano 2015s disposal to organise common initiatives and promotion actions with Tour
Operators and Travel Agencies, aimed at the Media and at the Stakeholders in the world. As part of
the agreement, ENIT has defined together with Expo 2015 a calendar of the fairs, events, workshops
and educational tours taking place in 2013 and 2014, both in Italy and abroad, in which to take part
jointly in order to promote the participation in the Event. On the basis of the GFK-Eurisko surveys about
the potential offered by the various countries and of the interest which they showed in the Event, 35
missions for the promotion of tourism connected to Expo Milano 2015 were identified.
The missions involve various meetings both with tour operators and the local Media, and can stop
in several parts of the same Country (a sort of short road-show), envisaging the participation in
conferences for the promotion of the Event conferences which are organised ad hoc - and in/or
local fairs, as well as the organisation of informative and promotional workshops. The missions were
so successful as to induce the Company to organise 15 further stops, often at the invitation or request
of the Countries involved.
Finally, ENIT supports the Regions and the sectors operators by providing Expo Milano 2015 tourist
packages to encourage the promo-commercialization of the Universal Exposition on international
markets.
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Made of Italians
The project Made of Italians addresses all those Italians living abroad and foreign citizens of Italian origin
with the aim of allowing them to visit their country of origin for the first time, or simply return to it, to
coincide with the Universal Exposition. The aim is to facilitate their journey, by guaranteeing access to a
whole series of services at reduced prices and fees, starting with 25% off the admission ticket for Expo
Milano 2015. The reductions include, for example, the purchase of plane and train tickets, special fees to
spend the night in Milan, reductions on admission tickets to museums etc.
In order to implement the project, Expo 2015 has collaborated with the Regional Council for Emigration
thanks to the involvement of over 3,000 regional associations, from Argentina to Japan, which have
more than four million and half Italians living abroad. In order to take part in the initiative, it is necessary to
register through the dedicated portal at the address http://madeofitalians.expo2015.org/, to purchase a
ticket for Expo Milano 2015 and thus obtain a pass which gives access to the reduced fees.
On a national level, instead, the promotion of the Event and of the connected tourism opportunites is
carried out through the Road Show ANCI per Expo and Exploras actions as far as tourism in Lombardy
is concerned (see Chapter 3 for both).

8.12 Ticketing
The strategy developed by Expo 2015 in relation to ticket sales is aimed at guaranteeing the possibility
for everyone to participate in the Event, also keeping in mind, at the same time, the financial return
on the public investment made. For this purpose, Expo 2015 pursues the maximization of ticket
distribution, forbidding exclusive ticket sales, developing its own network of resellers in the world in a
widespread manner and adopting a pricing policy that is the same for all the resellers.
Many sales channels are used: Expo 2015 sells tickets directly through its website, dedicated call
centers, at points of resale or kiosks in strategic points of the city and finally at the on-site ticket offices
located outside the entry points.
In addition, some Partners of Expo 2015 have secured the right to sell directly, through their own
channels, a certain number of tickets. Finally, the Company has selected qualified tour operators and
resellers allowed to sell tickets.
Tickets can be distributed in the following formats, according to the distribution channel:
1 printed;
2 electronic (via e-mail with a QR code);
3 RFID13 coded card or gadget;
4 through a smartphone, using NFC technology14.
FAC SIMILE FAC SIMILE FAC SIMILE
Expo 2015 also intends to make sure that each Visitor can fully benefit from the experience of visiting
the Exposition Site by preventing days with excessive turnouts through a rational distribution of
accesses to the Site in the 184 days during which the Exposition will be open. For this purpose, the
Company set itself the goal to achieve a quarter of the sales in the pre-sales phase (that is to say, before
the beginning of the Universal Exposition), encouraging, thanks to the reduced fees, the purchase of
fixed date tickets rather than open-day tickets. This way it will be easier to estimate the number of
expected Visitors day by day and to stop the issuing of further tickets for the full days. For the same
reason, the use of the redeeming system for open day tickets will be encouraged; that means booking
the day one wants to visit the Exposition. Thus it will be possible to engage the Visitors beforehand and
prepare them for the visiting experience, avoiding problems and overcrowding.
13
RFID Radio Frequency Identification: it is a system capable of identifying objects through radiofrequency when not in close
proximity (it is the technology adopted in many European cities to allow access to surface transit and to the underground).
14
NFC Near Field Communication: it is an application of the RFID technology which allows two devices to communicate in
close proximity, exchanging data quickly.
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The pricing policy offers different prices, not only on the basis of purchasing tickets before or after the
inauguration of the Event, and on the basis of of the fixed-date or open-day tickets, but also according
to the duration of the visit (full day entrance, evening entrance or entrance for several days) and
according to the type of Visitors: indeed, reductions are available for children (free entrance from 0
to 4, reduced price from 4 to 13), for over 65s, for disabled people, schools, families, students, groups
consisting of 15 people or more and Civil Society organisations.
Finally, reductions are available for visits following the first one, even when not consecutive.

9
METHODOLOGY
METHODOLOGY
9.1 Methodological note
The current Sustainability Report is the second document realised by Expo 2015 for the purpose of
supplying an account of its economic, social and environmental impacts both for the preparation
phase and the actual Event.
The present edition follows the same methodological approach adopted last year. Indeed, the
Sustainability Reporting Guidelines by Global Reporting Initiative (GRI) was used as a reference
point. Above all, the GRI Guidelines were adopted as a model with respect to the principles for the
definition of the contents of the Report Stakeholder Inclusiveness, Sustainability context, Materiality
and Completeness and with respect to the principles for assuring the quality of reporting: Balance,
Comparability, Accuracy, Timeliness and Reliability. The GRI Guidelines identify Transparency as a
superordinate cornerstone value underlying those principles; a value which must infuse the whole
accountability process.
As with the previous edition, we have chosen the G4 version of the GRI Guidelines, a version which, in
comparison with the previous ones, has produced a significant change in the process of identification
of the contents of the Report and, more in general, in the approach to reporting.
Indeed, more emphasis has been given to the principle of materiality, as a fundamental criterion for
the identification of the economic, social and environmental themes to be treated in the Report: the
aim is that of directing the Organiser towards reporting the more significant aspects in the application
contexts where they produce the most relevant impacts (focus on what matters, where it matters1).
This approach perfectly suits a company responsible for the organisation and management of a large
event since its activities and operational dynamics are substantially influenced, by the various phases
in which the life cycle of the Event develops: candidacy, planning and organisation, management of
the event, dismantling of the Exposition Site, closure and post-Event. The significance of the aspects
to be reported changes in relation to the succession of these phases, each of which is characterised
by specific activities.
For the second Sustainability Report, the same phases were adopted as those used for last years reporting
process, obviously adapting them to the new needs that have emerged:
1. Verification of the present relevance of the themes and contexts of economic, social and envi-
ronmental reporting that were dealt with in the first edition of the Report with regard to the activ-
ities carried out by Expo 2015 over the past year; redefinition of the period of time considered, as
well as of the reporting perimeter covered by the Report. This activity was guided not only by the
standard information provided by the GRI Guidelines, and by the specific Supplement issued by the
GRI for the sector for event organisation (Sustainability Reporting Guidelines & Event Organizers
Sector Supplement, available in the 3.1 version), but also by a direct and constant comparison with
the text of the first edition.
With regard to the reference time frame, in the current Expo 2015 Sustainability Report, the data
and information relating to the past year starting on 30 June 2013 (when the reporting process of
the previous edition of the Report was interrupted) were updated, with the exception of some data
1 The GRI Sustainability Reporting Guidelines, Main Features of G4, Version July 2013, www.globalreporting.org.
158 Expo 2015 SpA

9
considered of the utmost importance, which were updated just before going to press.
The reporting perimeter of the document extends to the whole Company, including again the
overall organisation of the Event, the implementation of the works and interventions, the manage-
ment of the relations with the various categories of the Participants in the Exposition and with the
institutional subjects involved, at all levels, in the governance of the Event, as well as with all the
Stakeholders involved in the Event in various ways.
In general, some themes more strongly connected to the candidacy phase and to the develop-
ment phase of the Event and therefore more pertinent to the first edition of the Report were
removed, and new themes were integrated and introduced (for example, more emphasis was
placed on the activities promoting the Event in terms of tourism, of the ticket pricing policies, the
new measures adopted to strengthen the checks on the fairness and transparency in the assign-
ment of contracts etc.).
2. A series of interviews with Expo 2015s Departments and Functions. The interviews are aimed
at deepening the themes and reporting contexts which were identified last year, verifying their
present relevance and detecting the main updates, making new significant ones emerge and
verifying the availability of the relevant data, information and indicators. Altogether, 25 interviews
were conducted.
3. Updating of the map of the reference Stakeholders identified last year thanks to the contributions
given by the internal representatives of the various Departments and to a research activity carried
out through the media and the Internet on the potential new interests that have emerged with the
approaching of the Event. These activities have made it possible to update the analysis of the mate-
riality of the most significant aspects to be reported in the document, as outlined in paragraph 4.2
of the Report.
4. Data and information collection and processing.
5. Drawing up of the document.
The document was drawn up by a working group coordinated by the Sustainability Function of Expo 2015
with the support of IEFE Bocconi University. The preparation of the document called for the involvement
and active collaboration of all the Expo 2015 resources identified as references for the processing of the
relevant data and information. The Report has been examined and approved by the Delivery, Integration &
Control Office. The translation of the Report from Italian into English is by Cooperativa ITC.

METHODOLOGY
9.2 Table of correspondence with the GRI Guidelines
In line with the GRIs requirements - even though the Report does not cover all the requirements
necessary in order to be qualified as being in full compliance with the GRI Guidelines - the Table of
correspondence between the Standard Information required by the GRI and the specific contents of
the Report is provided below, indicating their location within the document.
Table of correspondence with GRI sustainability reporting guidelines

EXPO 2015
GRI guidelines
Sustainability Report
General Standard disclosures
Statement from the most senior decision-maker of the organisation

(such as CEO, chair, or equivalent senior position) about the relevance
G4-1 4.1 (box)
of sustainability to the organisation and the organisations strategy for
addressing sustainability.
G4-2 Description of key impacts, risks, and opportunities. N.R.
Organisational Profile
G4-3 Name of organisation. Preamble
G4-4 Primary brand, products and services. 1.3; 1.5
G4-5 Location of the organisations headquarters. Cover
Number of countries where the organisation operates, and names of

G4-6 countries where either the organisation has significant operations or that 3.3
are specifically relevant to the sustainability topics covered in the report.
G4-7 Nature of ownership and legal form. 1.5
G4-8 Markets served. 8.1; 8.3; 8.4; 8.5
The scale of the organisation including: total number of employees,

total number of operations, net sales (for private sector organisations) or
G4-9 net revenues (for public sector organisations), total capitalization broken 5.1; 6.3
down in terms of debt and equity (for private sector organisations),
quantity of products or services provided.
Total number of employees by employment contract and gender

includind: a) total number of permanent employees by employment type
G4-10 N.R.
and gender; b) total workforce by employees and supervised workers and
by gender; c) total workforce by region and gender.
Percentage of total employees covered by collective bargaining

G4-11 5.3
agreements.
G4-12 Organisations supply chain description. 8.5.2
Any significant changes during the reporting period regarding the

G4-13 2.1; 5.6; 8.5.1; 8.5.3
organisations size, structure, ownership, or its supply chain.
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EXPO 2015
GRI guidelines
Organisational profile:commitments to external initiatives
Report whether and how the precautionary approach or principle is

G4-14 3.2.4
addressed by the organisation.
List externally developed economic, environmental and social charters,

G4-15 principles, or other initiatives to which the organisation subscribes or 1.2 (box)
which it endorses.
List memberships of associations (such as industry associations)

and national or international advocacy organisations in which the
G4-16 organisation: holds a position on the governance body, participates in 8.5
projects or committees, provides substantive funding beyond routine
membership dues, views membership as strategic.
Identified material aspects and boundaries
List all entities included in the organisations consolidated financial

statements or equivalent documents. Report whether any entity
G4-17 N.A.
included in the organisations consolidated financial statements or
equivalent documents is not covered by the report.
a) Explain the process for defining the report content and the Aspect
Boundaries.
G4-18 9.1
B) Explain how the organisation has implemented the Reporting
Principles for Defining Report Content.
List all the material Aspects identified in the process for defining report
G4-19 4.2; 9.1
content.
For each material Aspect, report the Aspect Boundary within the
G4-20 9.1
organisation.
For each material Aspect, report the Aspect Boundary outside the
G4-21 9.1
organisation.
Report the effect of any restatements of information provided in

G4-22 9.1
previous reports, and the reasons for such restatements.
Report significant changes from previous reporting periods in the

G4-23 9.1
Scope and Aspect Boundaries.
Stakeholders engagement
G4-24 Provide a list of Stakeholders groups engaged by the organisation. 4.2
Report the basis for identification and selection of Stakeholders with

G4-25 4.2
whom to engage.
Report the organisations approach to Stakeholders engagement,

G4-26 4.2
including frequency of engagement by type and by stakeholder group.
Report key topics and concerns that have been raised through
Stakeholders engagement, and how the organisation has responded to 3.2.3; 3.3.1 (box);
G4-27
those key topics and concerns, including through its reporting. Report 3.5; 8.7.3
the stakeholder groups that raised each of the key topics and concerns.

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GRI guidelines
Report profile
Reporting period (such as fiscal or calendar year) for information

G4-28 9.1
provided.
G4-29 Date of most recent previous report (if any). Preamble
G4-30 Reporting cycle (such as annual, biennial). 9.1
Provide the contact point for questions regarding the report or its
G4-31 9.3
contents.
Report profile: GRI content index
G4-32 GRI Content Index. 9.2
Assurance
Organisations policy and current practice with regard to seeking

G4-33 N.R.
external assurance for the report.
Governance
Governance structure of the organisation, including committees of

G4-34 the highest governance body. Identify any committees responsible for 1.5; 2.1; 2.3; 2.4
decision-making on economic, environmental and social impacts.
Process for delegating authority for economic, environmental and

G4-35 social topics from the highest governance body to senior executives N.R.
and other employees.
Report whether the organisation has appointed an executive-level

position or positions with responsibility for economic, environmental
G4-36 2.4
and social topics, and whether post holders report directly to the
highest governance body.
Report processes for consultation between stakeholders and the

highest governance body on economic, environmental and social
G4-37 3.2.4; 4.2; 6.2
topics. If consultation is delegated, describe to whom and any feedback
processes to the highest governance body.
Composition of the highest governance body and its committees

Executive or non-executive by independence, tenure on the governance
body, number of each individuals other significant positions and
G4-38 2.3
commitments, and the nature of the commitments gender, membership
of under-represented social groups, competences relating to economic,
environmental and social impacts, stakeholder representation.
Report whether the Chair of the highest governance body is also an

G4-39 2.1; 2.3
executive officer.
Report the nomination and selection processes for the highest

G4-40 governance body and its committees, and the criteria used for N.R.
nominating and selecting highest governance body members.
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Governance
Processes for the highest governance body to ensure conflicts of

G4-41 interest are avoided and managed. Report whether conflicts of interest N.R.
are disclosed to stakeholders, including, as a minimum.
The highest governance bodys and senior executives roles in the

development, approval, and updating of the organisations purpose,
G4-42 2.3
value or mission statements, strategies, policies, and goals related to
economic, environmental and social impacts.
Measures taken to develop and enhance the highest governance

G4-43 bodys collective knowledge of economic, environmental and social N.R.
topics.
Processes for evaluation of the highest governance bodys performance

with respect to governance of economic, environmental and social
topics. Report whether such evaluation is independent or not, and its
frequency. Report whether such evaluation is a self-assessment. Report
G4-44 N.R.
actions taken in response to evaluation of the highest governance
bodys performance with respect to governance of economic,
environmental and social topics, including, as a minimum, changes in
membership and organisational practice.
The highest governance bodys role in the identification and management

of economic, environmental and social impacts, risks, and opportunities.
Include the highest governance bodys role in the implementation of
G4-45 N.R.
due diligence. Report whether Stakeholders consultation is used to
support the highest governance bodys identification and management
of economic, environmental and social impacts, risks, and opportunities.
The highest governance bodys role in reviewing the effectiveness

G4-46 of the organisations risk management processes for economic, N.R.
environmental and social topics.
Frequency of the highest governance bodys review of economic,

G4-47 N.R.
environmental and social impacts, risks, and opportunities.
The highest committee or position that formally reviews and

G4-48 approves the organisations sustainability report and ensures that all 9.1
material Aspects are covered.
Process for communicating critical concerns to the highest

G4-49 N.R.
governance body.
Nature and total number of critical concerns that were communicated

G4-50 to the highest governance body and the mechanism(s) used to N.R.
address and resolve them.

METHODOLOGY

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GRI guidelines
Governance
Remuneration policies for the highest governance body and senior

G4-51 executives for the below types of remuneration with inclusion of 5.2.2; 5.3
economic, environmental and social objectives.
Process for determining remuneration (including whether remuneration

G4-52 5.3
consultants are involved in determining remuneration).
Report how stakeholders views are sought and taken into

G4-53 account regarding remuneration, including the results of votes on N.R.
remuneration policies and proposals, if applicable.
Ratio of the annual total compensation for the organisations highest-

paid individual in each country of significant operations to the median
G4-54 5.3
annual total compensation for all employees (excluding the highest-
paid individual) in the same country.
Ratio of percentage increase in annual total compensation for

the organisations highest-paid individual in each country of
G4-55 significant operations to the median percentage increase in annual N.R.
total compensation for all employees (excluding the highest-paid
individual) in the same country.
Ethics and integrity
Organisations values, principles, standards and norms of behavior 1.2 (box); 2.3 (box);
G4-56
such as codes of conduct and codes of ethics. 4.1; 7.1; 7.2
Internal and external mechanisms for seeking advice on ethical and

2.3 (box); 3.2.2;
G4.57 lawful behavior, and matters related to organisational integrity, such
3.2.3; 8.6
as helplines or advice lines.
Internal and external mechanisms for reporting concerns about

unethical or unlawful behavior, and matters related to organisational 2.3 (box); 3.2.2;
G4-58
integrity, such as escalation through line management, 3.2.3; 8.6
whistleblowing mechanisms or hotlines.
Specific standard Disclosures
Report why the Aspect is material. Report the impacts that make this
G4-DMA N.R.
Aspect material.
Economic Performance
Report the direct economic value generated and distributed, including

revenues, operating costs, employee wages and benefits, payments to
G4-EC1 providers of capital, payments to government, Community investments 6.3
and the Economic value retained (calculated as 'Direct economic value
generated' less 'Economic value distributed')
Financial implications and other risks and opportunities for the

G4-EC2 7.9
organisation's activities due to climate change.
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GRI guidelines
Economic Performance
G4-EC3 Coverage of the organisation's defined benefit plan obligations. N.R.
G4-EC4 Financial assistance received from government. 1.4; 6.1
Ratios of standard entry level wage by gender compared to local

G4-EC5 N.A.
minimum wage at significant locations of operation.
Proportion of senior management hired from the local community

G4-EC6 N.A.
at significant locations of operation.
Developement and impact of infrastructure investments and services

G4-EC7 N.R.
supported.
Significant indirect economic impacts, including the extent of

G4-EC8 6.5
impacts.
Proportion of spending on local suppliers at significant locations of

G4-EC9 8.5.2; 6.4
operation.
EO1
Event
Direct economic impacts and value creation as a resault of
Organizer N.R.
sustainability initiatives.
Sector
Supplement
Environmental performance
G4-EN1 Materials used by weight or volume. N.R.
G4-EN2 Percentage of materials used that are recycled input materials. N.R.
G4-EN3 Energy consumption within the organisation. 7.9
G4-EN4 Energy consumption outside the organisation. N.R.
G4-EN5 Energy intensity. N.R.
G4-EN6 Reduction energy consumption. N.R.
G4-EN7 Reductions in energy requirements of products and services. N.R.
G4-EN8 Total water withdrawal by source. N.R.
G4-EN9 Water sources significantly affected by withdrawal of water. N.R.
G4-EN10 Percentage and total volume of water recycled and reused. N.R.
Operational site owned, leased, managed in, or adjacent to, protected

G4-EN11 3.4
areas and areas of high biodiversity value outside protected areas.
Description of significant impacts of activities. Products, and services

G4-EN12 on biodiversity in protected areas and areas of high biodiversity value 7.4
outside protected areas.
G4-EN13 Habitat protected or restored. 7.3; 7.10

METHODOLOGY

EXPO 2015
GRI guidelines
Total number of IUCN red list species and national conservation

G4-EN14 list species with habitats in areas affected by operations, by level of N.R.
extinction risk.
G4-EN15 Direct greenhouse gas emissions (Scope 1). 7.9
G4-EN16 Energy indirect greenhouse (GHG) gas emissions (Scope 2). 7.9
G4-EN17 Other indirect greenhouse (GHG) gas emission (Scope 3). 7.9
G4-EN18 Greenhouse gas (GHG) emissions intensity. N.R.
G4-EN19 Reductionof greenhouse (GHG) gas emissions. N.R.
G4-EN20 Emissionof ozone-depleting substances (ODS). 7.4.1
G4-EN21 NOX, SOX, and other significant air emissions. 7.4.1
G4-EN22 Total water discharge by quality and destination. N.R.
G4-EN23 Total weight of waste by type and disposal method. N.R.
G4-EN24 Total number and volume of significant spills. N.R.
Weight of transported, imported, exported, or treated waste

deemed hazardous under the terms of the Basel Convention, 2,
G4-EN25 7.4
annex I, II, III, and VIII, and percentage of transported waste shipped
internationally.
Identity, size, protected status, and biodiversity value of water bodies

G4-EN26 and related habitats significantly affected by the organisation's 7.4; 7.4.1
discharges of water and runoff.
Extent of impact mitigation of environmental impacts of products

G4-EN27 7.6; 7.7; 7.9.1; 7.10
and services.
Percentage of products sold and their packaging materials that are

G4-EN28 N.A.
reclaimed by category.
Monetary value of significant fines and total number of non-

G4-EN29 monetary sanctions for non compliance with environmental laws 7.4
and regulations.
Significant environmental impacts of transporting products and other

G4-EN30 goods and materials for the organisations operations, and transporting N.R.
members of the workforce.
Total environmental protection expenditures and investments by

G4-EN31 7.9.1
type.
Percentage of new suppliers that were screened using environmental

G4-EN32 8.5.3
criteria.
Significant actual and potential negative environmental impacts in the

G4-EN33 7.7; 8.5.4
supply chain and actions taken.
Number of grievances about environmental impacts filed, addressed,

G4-EN34 7.4
and resolved through formal grievance mechanisms.
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GRI guidelines
EO2 - Event
Modes of transport taken by attendees and participants as a
Organizer
percentage of total transportation, and initiatives to encourage the 3.3; 3.6; 3.7
Sector
use of sustainable transport options.
Supplement
EO3
Event Significant environmental and socio-economic impacts of
Organizer transporting attendees and participants to and from the event and 7.9.1
Sector initiatives taken to address the impact.
Supplement
Social performance indicators - Labor practicies and decent work
Total number and rates of new employee hires and employee

G4-LA1 N.R.
turnover by age group, gender and region.
Benefits provided to full-time employees that are not provided

G4-LA2 to temporary or part-time employees, by significant locations of N.R.
operation.
G4-LA3 Return to work and retention rates after parental leave, by gender. N.R.
Minimum notice periods regarding operational changes, including

G4-LA4 N.R.
whether these are specified in collective agreements.
Percentage of total workforce represented in formal joint management

G4-LA5 worker health and safety committees that help monitor and advise on N.R.
occupational health and safety programs.
Type of injury and rates of injury, occupational diseases, lost days,

G4-LA6 and absenteeism, and total number of work-related fatalities, by 5.6; 5.7
region and by gender.
Workers with high incidence or high risk of diseases related to their

G4-LA7 N.R.
occupation.
Health and safety topics covered in formal agreements with trade

G4-LA8 8.6.2
unions.
Average hours of training per year per employee by gender, and by

G4-LA9 5.3
employee category.
Programs for skills management and lifelong learning that support

G4-LA10 the continued employability of employees and assist them in 5.2.1 (box)
managing career endings.
Percentage of employees receiving regular performance and career

G4-LA11 5.2.2
development reviews, by gender and by employee category.
Composition of governance bodies and breakdown of employees per

G4-LA12 employee category according to gender, age group, minority group N.R.
membership, and other indicators of diversity.
Ratio of basic salary and remuneration of women to men by

G4-LA13 N.R.
employee category, by significant locations of operation.

METHODOLOGY

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GRI guidelines
Social performance indicators - Labor practicies and decent work
Percentage of new suppliers that were screened using labor

G4-LA14 N.R.
practices criteria.
Significant actual and potential negative impacts for labor practices

G4-LA15 N.R.
in the supply chain and actions taken.
Number of grievances about labor practices filed, addressed, and

G4-LA16 N.R.
resolved through formal grievance mechanisms.
Social performance indicators - Human rights
Total number and percentage of significant investment agreements

G4-HR1 and contracts that include human rights clauses or that underwent N.A.
human rights screening.
Total hours of employee training on human rights policies or procedures

G4-HR2 concerning aspects of human rights that are relevant to operations, N.A.
including the percentage of employees trained.
Total number of incidents of discrimination and corrective actions

G4-HR3 N.R.
taken.
Operations and suppliers identified in which the right to exercise

G4-HR4 freedom of association and collective bargaining may be violated or N.R.
at significant risk, and measures taken to support these rights.
Operations and suppliers identified as having significant risk for

G4-HR5 incidents of child labor, and measures taken to contribute to the N.R.
effective abolition of child labor.
Operations and suppliers identified as having significant risk for

G4-HR6 incidents of forced or compulsory labor, and measures to contribute N.A.
to the elimination of all forms of forced or compulsory labor.
Percentage of security personnel trained in the organisations human

G4-HR7 N.R.
rights policies or procedures that are relevant to operations.
Total number of incidents of violations involving rights of indigenous

G4-HR8 N.A.
peoples and actions taken.
Total number and percentage of operations that have been subject

G4-HR9 N.A.
to human rights reviews or impact assessments.
Percentage of new suppliers that were screened using human rights

G4-HR10 N.R.
criteria.
Significant actual and potential negative human rights impacts in the

G4-HR11 N.R.
Number of grievances about human rights impacts filed, addressed,

G4-HR12 N.R.
and resolved through formal grievance mechanisms.
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Social performance indicators - Society
Percentage of operations with implemented local community

G4-SO1 N.R.
engagement, impact assessments, and development programs.
Operations with significant actual and potential negative impacts on

G4-SO2 7.5
local communities.
Total number and percentage of operations assessed for risks related

G4-SO3 2.3 (box)
to corruption and the significant risks identified.
Communication and training on anti-corruption policies and

G4-SO4 2.3 (box)
procedures.
G4-SO5 Confirmed incidents of corruption and actions taken. 3.2.3.
Total value of political contributions by country and recipient

G4-SO6 N.R.
/beneficiary.
Total number of legal actions for anti-competitive behavior, anti-

G4-SO7 N.A.
trust, and monopoly practices and their outcomes.
Monetary value of significant fines and total number of non-

G4-SO8 7.4
monetary sanctions for noncompliance with laws and regulations.
Percentage of new suppliers that were screened using criteria for

G4-SO9 N.R.
impacts on society.
Significant actual and potential negative impacts on society in the

G4-SO10 N.R.
Number of grievances about impacts on society filed, addressed, and

G4-SO11 N.R.
resolved through formal grievance mechanisms.
EO4
Event
Organizer Expressions of dissent by type, issue, scale and response. N.R.
Sector
Supplement
EO5
Event
8.1; 8.2; 8.3; 8.4; 8.7.4;
Organizer Type and impacts of initiatives to create a socially inclusive event.
8.8; 8.9
Sector
Supplement
EO6
Event
Organizer Type and impacts of initiatives to create an accessible environment. 3.3 (box)
Sector
Supplement
Social performance indicators - Product Responsibility
Percentage of significant product and service categories for which

G4-PR1 N.R.
health and safety impacts are assessed for improvement.

METHODOLOGY

EXPO 2015
GRI guidelines
Social performance indicators - Product Responsibility
Total number of incidents of non-compliance with regulations

G4-PR2 and voluntary codes concerning the health and safety impacts of N.A.
products and services during their life cycle, by type of outcomes.
Type of product and service information required by the

organisations procedures for product and service information
G4-PR3 N.A.
and labeling, and percentage of significant product and service
categories subject to such information requirements.
Total number of incidents of non-compliance with regulations and

G4-PR4 voluntary codes concerning product and service information and N.A.
labeling, by type of outcomes.
G4-PR5 Results of surveys measuring customer satisfaction. N.A.
G4-PR6 Sale of banned or disputed products N.A.
Total number of incidents of non-compliance with regulations and

G4-PR7 voluntary codes concerning marketing communications, including N.R.
advertising, promotion, and sponsorship, by type of outcomes.
Total number of substantiated complaints regarding breaches of

G4-PR8 N.R.
customer privacy and losses of customer data.
Monetary value of significant fines for non-compliance with laws

G4-PR9 and regulations concerning the provision and use of products and N.R.
services.
EO7
Event
Number and type and of injuries, fatalities and notifiable incidents
Organizer N.R.
for attendee sand other relevant stakeholders.
Sector
Supplement
EO8
Event
Percentage of and access to food and beverage that meets the
Organizer N.R.
organizer's policies or local, national or international standards.
Sector
Supplement
Social performance indicators - Product and Service Procurement
EO9
Event
Organizer Type and sustainability performance of sourcing initiatives. 7.7; 8.5.1; 8.5.3; 8.5.4
Sector
Supplement
EO10
Event
Type, amount and impact benefits, financial and in kind, received by
Organizer 8.5.1; Appendix
the event organizer from suppliers.
Sector
Supplement
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Social performance indicators - Legacy
EO11
Event Number, type and impact of sustainability initiatives designed to
Organizer raise awareness, share knowledge and impact behavior change and 8.7; 8.8; 8.9
Sector result achieved.
Supplement
EO12
Event
Nature and extent of knowlwdge transfer of best practice and
Organizer 8.7; 8.8; 8.9
lessons learned.
Sector
Supplement
EO13
Event
Organizer Number, type and impact of physical and technological legacies. 3.7; 3.8
Sector
Supplement
Table 9.1 - Table of correspondence with GRI sustainability reporting guidelines
9.3 CONTACTS
For all information about the current edition of the Expo 2015 Sustainability Report, it is possible to
contact the following address: sustainability@expo2015.org.
The Expo 2015 Sustainability Report is available on the Companys website at: www.expo2015.org/
under the section Learn More/Sustainability.

APPENDIX
partners commitments
for the expo milano 2015
sustainability
Company Name Accenture SpA
Naming e status System Integration Official Global Partner
Accenture is the Official Global Partner of Expo Milano 2015 as Systems

Purposes and services offered
Integrator and mandated to design the overall IT architecture of the Organizer
Partnerships Object
and the Event systems
Contribution
33.000.000
(Cash + Value in Kind)
In line with our commitment to sustainability, Accentures contribution as

Systems Integration Official Global Partner of Expo Milano 2015 will be
characterized by our capacity to integrate the smart solutions released by
Expo 2015 and the other Event Partners to optimize not only operations and
logistical services but also the Visitor experience. Accenture will work to
ensure that Visitors experience Expo Milano 2015 also from the standpoint
of sustainability, from several perspectives: environment (for example,
e-couponing and the Expo Milano 2015 Official App will minimize paper
consumption); mobility (saving time for Visitors); energy (using technology
Contribution to Expo Milano
to optimize electricity consumption); and living (leveraging Presence and
2015 sustainability
Location Management solutions to support event management, deliver high
grade ancillary services and monitor Visitor behaviors within the pavilions).
We will also study solutions that guarantee that the Event has the lightest
possible carbon footprint. We will promote virtuous behaviors by sensitizing
our main targets (clients and employees) and involving them in a range of
different initiatives before and during the 6-month Event.
Accentures efforts have won official recognition with a number of global
awards for its eco-friendly philosophy, including a listing in the Global Green
100 List.
174 Expo 2015 SpA

Company Name Enel S.p.A. (Infrastructure and Networks Division)
Smart Energy Official Global Partner

Naming e status
Lighting Solutions Official Global Partner
Enel will design the Smart Grid inside the Exhibition Site, the Energy
Management system, the smart lighting (indoor and outdoor), and the
Partnerships Object
infrastructure of electric charging.
Contribution Enel Distribuzione: 27.000.000

(Cash + Value in Kind) Enel Sole: 6.650.000
Acting as the Smart Energy Partner of Expo 2015, Enel is responsible for the
implementation of an innovative concept of electrical grid, the Smart Grid:
this is seen as a system able to guarantee the control and optimization of the
energy flow and a better integration of the renewable sources production and
energy storage, as well as provide an high quality service level to the final user,
thanks to the innovative automatic grid control and fault detection system.
The smart grid will include the most innovative available technologies, such
as the LED technology for lighting and the electrical mobility, being the latter
a way to reduce the traditional sources consumption in the mobility context
and to integrate the vehicle to the grid infrastructure.
The control and optimization of the energy flow takes place thanks to an
Contribution
Energy Management System which enables functionalities that allow the
to Expo Milano 2015
final customer becoming part of the active system, improving its energy
sustainability
consumption habits and reducing CO2 emissions.
In a context of social responsibility, the possibility to display the Pavilion
consumption as well as the activities connected to the rational energy
utilization promotion (Expo game) represent a chance, both for the Expositors
and the Visitors, to deal from two different points of view with the energy
flow management and its environmental impact.
The Energy Management System and the integration into the Expo Smart
Grid represent a world showcase of innovative technologies and rational
use of energy, perfectly respondent to the Exposition central Theme. They
enable services with high added value, able to match energy efficiency and
environmental as well as economic sustainability.
http://www.enel.com/en-GB/doc/report2013/
enel_bilancio_di_sostenibilita_2013.pdf

Company Name Fiat Chrysler Automobiles & CNH Industrial N.V.
Naming e status Sustainable Mobility Official Global Partners
Sustainable mobility and advanced technology for a sustainable agriculture.

Partnerships Object Promote sustainable mobility by offering environmentally friendly cars and
creating a sustainable farm through the use of innovative products.
Contribution
35.390.407
Fiat Chrysler is providing 35 cars, 21 of which Fiat 500L Natural Gas. Moreover,
50 Fiat 500L Natural Gas/Biomethane will be made available for car sharing,
10 Fiat 500e electric for the organisation and 10 representative cars.
500L Natural Gas is part of the wide range of CNG vehicles offered by the
Group, leader in this technology in Europe since 1997. Fiat believes that
natural gas is currently the best existing solution for reducing urban pollution
Contribution levels and CO2 emissions, representing a potential renewable source thanks
to Expo Milano 2015 to the development of biomethane.
sustainability CNH Industrial will be represented by New Holland Agriculture which will
showcase the concept of sustainable farming for today and tomorrow in its
Sustainable Farm Pavilion.
The exterior of the pavilion will be fitted with solar panels that produce
renewable energy for use inside the building. A system for harvesting
rainwater will also provide water for irrigation of the rooftop and to service
utilities inside the pavilion.
http://2013interactivesustainabilityreport.fiatspa.com/#start
Sustainability Report http://www.cnhindustrial.com/en-US/sustainability2014/
FiatDocuments/2013CNHI_Sustainability_Report.pdf
176 Expo 2015 SpA

Company Name Intesa Sanpaolo SpA
Naming e status Banking Partner
Services provided: IT systems and platforms (ticketing and payment) , ticketing

distribution, contactless payment cards and mobile
Purpose and services offered/
payment solutions, financial services to Partcipants, innovative concept
Partnerships Object
branch in the site, network of POS terminals and ATM, Treasury services for
Expo 2015.
Total amount of 33.638.225

Contribution
- Cash 23.100.00
- Value in Kind 10.538.225
Intesa Sanpaolos commitment to the Sustainable Development fits perfectly

within the theme of the event as the highest expression of the will of the bank
to address the contemporary challenges in the CSR field.
Environmental protection and attention to climate change and social issues
are key dimensions of our commitment to responsibility and we show it
Contribution through a wide range of actions aimed at reducing our ecological footprint
to Expo Milano 2015 and that of our customers and suppliers.
sustainability For Expo 2015, in line with the environmental and social policies that we
already adopt, payment ticketing services will be made that meet specific
sustainability criteria, allowing the dematerialisation to minimize the use
of paper. In addition the branch that will be built inside the Exposition area
will incorporate highly innovative solutions and will be characterized by its
sustainability, as well as the events taking place there.
http://www.group.intesasanpaolo.com/scriptIsir0/si09/contentData/view/
Sustainability Report BILANCIO_SOCIALE_eng.pdf?id=CNT-04-00000000AAD98&ct=application/
pdf

Company Name Samsung Electronics Italia SpA
Naming & status Edutainment Official Global Partner
Leading the digital media and consumer electronics market Samsung will
Purpose and services offered/ be responsible to provide cutting-edge products and solutions to make the
Partnerships Object Visitors experience of Expo Milano 2015 even more involving, customized
and full of impact.
Contribution
27.298.605
Samsung continues improving the eco-features of its products by enhancing

their energy efficiency, upgrading their recyclability, and restricting the use
of hazardous substances in production.
Since 2006, Samsung Electronics implements an Eco-Design Process to
Contribution
evaluate the eco-friendliness of a new product at the development stage.
to Expo Milano 2015
During the process, each new product is given a rating prior to approval
sustainability
for mass production. In the areas of materials and packaging, Samsung has
achieved outstanding results.
The company will continue to improve through the continued launch of
products that minimize impact on the environment.
178 Expo 2015 SpA

Company Name Selex ES
Naming & status Safe City & Main Operation Centre Official Global Partner
Selex ES provides:
an innovative and powerful Main Operation Centre based on a platform,
integrating relevant information from all Expo Milan 2015 security
infrastructures and systems. Information sent to the control room is shared
with Security Agencies in order to ensure better situational awareness
among all the Agencies and to provide a wider Event protection;
state-of-the-art security and communications sensors, systems and
Partnerships Object
solutions for efficient operations and improved situational awareness,
including:
intelligent video surveillance,
smoke detection,
public announcement,
secure communications (professional TETRA private network).
Contribution
15.800.000
Selex ES views its Corporate Responsibility activities as the living, breathing

expression of the company Values: Respect, Innovation, Integrity, Customer
Intimacy and People Excellence. For this reason, Selex ESs initiatives aim to
support the local community, employees, culture and environment, as well
Contribution
as the long-term sustainability of our business.
to Expo Milano 2015
Within this framework, the Selex ES contribution to Expo Milan 2015 has
sustainability
been to create a modern Digital Smart City, where integrated technologies
can help create a safer society and a more secure environment, while at
the same time facilitating information sharing enhance social awareness and
collaboration.
Link to the most recent Sustainability Report

Sustainability Report http://www.finmeccanica.com/documents/10437/18955179/body_
Copia+di+BDS_ENG_2013.pdf

Company Name TIM
Naming & status Global Service Partner
TIM has been selected to be the Global Integrated Connectivity & Services
Partner for the development and implementation of functional services to
Partnerships Object
the realization of the EXPO Milano 2015.
Total Contribution: 42.100.000

Contribution + VIK - Cash 10.000.000
- Value in Kind 32.100.000
TIM, according with the themes of sustainability of Expo Milano 2015, delivers
B2B and B2C services using the latest generation of infrastructure. They make
it possible to exploit, through a process of optimization of resources (physical
and otherwise), synergies of consolidation of requirements, together with
efficient management, according to the most stringent safety criteria.
In particular, in the field:
TLC: as well as the use of traditional connectivity technologies, TIM makes
Contribution use of GPON technology;
to Expo Milano 2015 IT: TIM offers all the rooms and the facilities available in Cloud;
sustainability Mobile: TIM offers the most sophisticated and advanced LTE technology;
Safe City: TIM is developing the project called C3 (Central Command
and Control) that realizes the Help Desk and Integrated Control Room (all
partners) for the operational management of the technology park of
EXPO and for the safety of the Event;
Edutainment: TIM, provides sophisticated services Mobile Experience
Digital Signage (and Totem), Smart School as well as many other B2C
services, aimed to improving the efficiency of each individual user.
180 Expo 2015 SpA

Name/company name Coop Italia
Naming and status Official Food Distribution Partner
Coop participates to Expo Milano 2015 with the project of the Supermarket
Purpose and offered services
of the Future, where the themes of universal interest identified for the Expo
Partnership object
2015 are interpreted by Coop mainly through its Private Label.
Contribution +VIK 11.630.000
Through an accurate selection of suppliers, specific agreements and

technical specifications, as well as controls throughout the supply chain, we
are able to provide our members and consumers with Coop Private Label
products that guarantee the best quality and safety levels. Coop controlled
supply chains allow to trace the story of each product, from raw material
Contribution
to finished product. With the Transparent Origins campaign, launched in
to Expo Milano 2015
October 2013, Coop made the origins of the raw materials used in its Private
sustainability
Label available to consumers.
Coop is constantly committed to develop an eco-sustainable economy, by
means of a proper use of resources, animal welfare and energy saving, as
well as the reduction of packaging impact on the environment, with its 3R
policy (Risparmio-Riciclo-Riutilizzo: Save-Recycle-Reuse).

Company Name Ferrovie dello Stato Italiane Group
Naming & status Head of Strategies, Planning and Systems and Environmental Affairs
Rail services: design, construction and maintenance of infrastructures and

management of train stations, transport of passengers and freight.
FS Italiane is actively participating in the Expo 2015 as the Official Global
Rail Carrier with exclusive rights on all the merchandise and will offer the
Partnerships Object
following Communication Services: indoor and outdoor footage and
occasional publication of videos/images on selected trains, exhibition train
ExpoExpress, available seats can be found at www.trenitalia.com.
Contribution
5.430.000
With the aim to guarantee and ensure an efficient and sustainable

transport system, Trenitalia is the Official Global Rail Carrier at the
Expo 2015. Of the 20 million expected visitors, more than 30% will
reach Milan by train, thus minimizing the environmental impact of their
trips. Choosing the train means a reduction of 76% of CO2 emissions
compared to air transport and 66% less compared to car.
Contribution To meet the Exposition demand, the main Frecciarossa and Frecciabianca
to Expo Milano 2015 services will be servicing the Rho-Fiera Milano train station and the whole
sustainability high-speed system will be enhanced. Also, the new Frecciarossa 1000
will be launched, with its inaugural service between Rome and Turin.
The rail links to France and Switzerland will also be reinforced. Finally,
Trenitalia will provide customers with a range of sustainable multi model
solutions through active partnerships based in Milan with the car sharing
system enjoy, the bike sharing BikeMi and the rental of electric vehicles
EcoRent.
http://www.fsitaliane.it/cms-file/allegati/fsitaliane/
RapportodiSostenibilit2013.pdf
182 Expo 2015 SpA

Temporary association of companies formed by:
Company Name Partesa S.r.l.; and
HEINEKEN Italia S.p.A. (with Birra Moretti brand).
Partesa S.r.l.: Official Beverages Distributor

Naming & status
HEINEKEN Italia S.p.A., through Birra Moretti brand: Official Beer Partner
Partesa, beverages distribution company, and HEINEKEN Italia S.p.A., through

Birra Moretti brand, will play the roles of Official Beverages Distributor and
Official Beer Partner of Expo Milano 2015. A partnership that will guarantee
services, products and contents brimming with sustainability and Italian
Partnerships Object
excellence and expand the common values and themes at the basis of the
Universal Exposition as summed up in the slogan Feeding the Planet, Energy
for Life
Contribution
6.033.112
The commitment of Partesa S.r.l. and HEINEKEN Italia S.p.A., through Birra
Moretti brand, within the sustainability is summarized in the Brewing a Better
World plan and expressed by the 10 Commandments of Sustainability of
HEINEKEN Italia Group .
Numbers and performance built with perseverance and foresight through

Contribution a maniacal passion for quality of products and service and respect for
to Expo Milano 2015 individuals, society and the planet.
sustainability
25 years of experience, organisation and adherence to the 10
Commandments of Sustainability - adopted by all business functions - will
lead Partesa to Expo 2015 with a dedicated portfolio of over 4,800 products,
a technology platform that can interface with each type of device and a
green distribution model among the most advanced in the industry with all
reserved vehicles class euro 5 or 6.
Sustainability Report http://rapportodisostenibilita2013.heinekenitalia.it/

Company Name Came Spa
Naming & status Official Partner
Came controls all the accesses: vehicles, visitors, staff. Only authorized
persons and vehicles are allowed to enter following ticketing and
accreditation and logistics rules
Partnerships Object
Access Control and building automation solutions
Contribution
4.820.000
The remote access control and building automation optimize the use of
energy consuming it exactly when you need. Came devices will have a brand
new stand-by function, always ready to use but limited only to the control
reader.
The maintenance services will be provided using a single person moving
in the Site with an electric vehicle, while the rest of expertise is available
Contribution
remotely using devices supplied to all the technicians Came.
to Expo Milano 2015
All Came locations benefit of:
sustainability
a. telepresence services to minimize employee and suppliers travels;
b. trips have an optimization policy and preferential use of public transport
for travelling to Milan;
c. canteen services and products to zero km;
d. home automation for facility building management to use resources
efficiently.
184 Expo 2015 SpA

Company Name Cisco Systems Srl
Naming & status IP networks & solutions official Global Partner
Cisco will provide IP infrastructure and solutions including: IP network;

LAN switching; Wi-Fi solutions for outdoor and indoor; integrated security
architecture for network access control and data confidentiality; unified
Partnerships Object
communication and collaboration solutions, including Telepresence; Content
delivery through Digital Content Distribution systems; HealthPresence.
Contribution
5.000.000
Cisco vision, innovation, technologies and solutions help to support

environmental sustainability.
With a focus on Network as a Platform (in both fixed and mobile environment)
to enable services and integrated applications, sustainability for Cisco means
first of all spreading the culture of technology used for digital collaboration and
communication, starting with the objective of convincing businesses to benefit
from remote working with their own employees and thereby reduce the number
of travels and private vehicles on the roads, bringing the work to the workers, and
not the other way round.
Cisco Connected Workplace, Collaboration platforms (such as jabber and webex
webconferencing solutions) and Telepresence solutions make a significant
contribution to diminishing our carbon footprint. Up until only a few years ago,
Contribution local and international business trips, especially by plane, were significant items on
to Expo Milano 2015 the balance sheet of every business. This was another reason why Cisco decided
sustainability to invest in the Telepresence technologies that enable participants scattered all
over the globe to take part in meetings while remaining in their own offices. The
deployment and the pervasive adoption of these collaborative technologies and
solutions are relevant elements to assure environmental benefits and cost savings
for companies and organisations together with a strong and important benefit in
terms of productivity and effectiveness of operations for Expo Milano 2015 and
Participant Countries.
Furthermore, in the Energy Efficiency Area, Cisco EnergyWise has been adopted
by Cisco as communications model: all the network devices and smart connected
objects are capable of acquiring, adapting and aggregating useful information
then presenting it to energy management systems that will be the core of a smart,
connected society capable of developing in a way that is sustainable for human
beings and the environment. This Energywise

Network platform allows not only to control and reduce the energy consumption
of network powered smart devices but also it enables energy managers and
companies to carry out integrated management of the energy profile of an
energy domain, whether it be an urban macro area, a district, a geographical area
or even a campus or a single building, by providing the tools required to measure
Contribution and correlate data, predict energy consumption, and invoice and purchase
to Expo Milano 2015 energy. On the basis of a joint industrial plan, the companies involved collaborate
sustainability to develop software modules and devices: smart meters, sensors and switches,
protocol acquisition and conversion systems, artificial intelligence applications for
profiling and predicting consumption, and energy trading.
The active participation of Cisco in Expo 2015 initiatives like Smartainability
and Smart School and generally to Expo 2015 Smart City implementation
contribute to increase sustainability value to the event.
http://csr.cisco.com/pages/environment
https://www.cisco.com/assets/csr/pdf/CSR_Report_2013.pdf#page=93
186 Expo 2015 SpA

Company Name Coca Cola
Naming & status Official Soft Drink Partner + Corporate Pavilion
Purpose and services offered/ Coca-Cola

Partnerships Object Official Soft Drink Partner + Corporate Pavilion
Contribution
6.000.000
The pavilion is sustainable both for the technical solutions adopted and
its final destination after the Event. The goal is to reduce waste to landfill
and minimize the exploit of raw materials through: the selection of green
materials and the final dismantling planning starting from the design
phase; selection of solutions that facilitate the final dismantling during the
Contribution
construction phase; reduction of damaged materials during the dismantling
to Expo Milano 2015
phase; reuse of the whole pavilion as a covered sport facility destined to
sustainability
the local community. The pavilion was designed to be transported, from
construction to dismantling, with only five trucks. Furthermore, during
the design phase, some solutions have been selected: minimize power
consumption for cooling and heating as well as for lightning, water usage,
maximize energy efficiency.
http://assets.coca-colacompany.com/0a/b5/ece07f0142ce9ccc4504e2
8f1805/2013-2014-coca-cola-sustainability-report-pdf.pdf

Company Name eni SpA
Naming & status Official Partner for Sustainability Initiatives in African Countries
Contribution
9.000.000
eni will be participating in the Expo Milano 2015 as an Official Partner for
Sustainability Initiatives in African Countries.
The choice of this role stems from the essential value that eni places on
sustainability, and the particular interest in the African Content where
it is the first international energy company involved in the production of
hydrocarbons. In Africa, eni helps reduce energy poverty by building modern
energy systems and infrastructures that allow it to be used and improved. If
water is a fundamental element for life, eni is convinced that energy is the
same for the development of civil society.
In particular, eni will bring with it to Expo Milano 2015 its partnership with
the Sustainable Development Solutions Network of the United Nations, led
Contribution by economist J.D. Sachs, in which the company is an active participant with
to Expo Milano 2015 a leadership role for projects related to access to energy as a fundamental
sustainability prerequisite for wellbeing in African countries.
enis partnership with Expo Milano 2015 will be solidified with a program of
activities that will also cover the lead time that starts today, and will offer:
- a high standard for the discussion of focus topics on an institutional level
between the countries participating, involving experts, governments, media
outlets, and journalists from all over the world, such as the African Media
convention (AMFL), which took place in November in Addis Ababa and in
which eni participated along with Expo Milano 2015; and - a spectacular
standard, which, through eni and Expo Milano 2015 participation in highly-
relevant cultural events, will bring knowledge on energy in all of its forms
to everyone by using artistic, creative, and easy-to-understand language,
which will mean development, especially for Africa.
Sustainability Report http://www.eni.com/en_IT/attachments/sostenibilita/pdf/eni_for_2013.pdf
188 Expo 2015 SpA

Company Name Eutelsat SA
Naming & status Satellite Video Connectivity Partner
The integrated solutions that Eutelsat will deploy for Expo 2015 will enable
the communications flow on the key message of sustainable development
to be shared at the Exposition Site and with the rest of the world. Eutelsats
digital solutions will comprise:
A dedicated digital free-to-view TV channel broadcasting Expo 2015
content and events via Eutelsats HOT BIRD satellites that reach more than
Partnerships Object
120 million homes in Europe and The Mediterranean Basin
High-performance satellite links for transmission and reception of live and
pre-recorded content to all four corners of the world, taking the Expo 2015
message of Feeding the Planet, Energy for Life beyond the Exposition Site to
citizens of the world and opening a window for national pavilions.
Contribution
5.800.000
Sustainability and the low environmental impact are at the core of satellite
technology and integral part of its DNA.
The satellite signals are broadcast from space, covering equally the territory
and, unlike the cable technology, there is no need to dig and disrupt the
environment.
Contribution A satellite dish is needed to transmit and to receive the signal everywhere,
to Expo Milano 2015 timely and with minimal infrastructure impact; a wide set of services are
sustainability enabled, ranging from broadband connectivity to the most cutting edge TV
standards, such as interactive Television and Ultra-High Definition TV.
The HOT BIRD TV Channel will guarantee a capillary coverage of Expo
Milano 2015 in Europe, Middle East and North Africa, enabling millions of
viewers to virtually attend the Event thanks to an engaging media requiring
less resources than other kind of communication means.
http://www.eutelsat.com/files/contributed/investors/pdf/reference-
document-2013-2014.pdf

Company Name Fiera Milano SpA
Naming & status Official Partner for Operations
Leading player for organising and managing exhibitions, congresses

end events, Fiera Milano plays a role of Partner of Operations, offering
Partnerships Object
spaces and facility management services.
Contribution
3.000.000
Fiera Milano is the first exhibition center of Europes environmentally

sustainability, formed by Convention Center, Service Center and offices,
an area of 42 thousand square meters. Its the first trade fair in Europe
that has been certified LEED EB: O&M, issued by the US Green Building
Council (USGBC) on sustainability in construction.
The companys policy is aimed at the reduction of energy consumption,
noise pollution and greenhouse gas emissions, to be achieved through
lower use of private transport individual and a better organisation of
schedules to avoid road congestion.
Fiera Milano actively managed and is aware of the possibility to reduce
costs, lessen the environmental impact and improve the comfort of
Contribution the person using the facilities in terms of energy savings, life cycle of
to Expo Milano 2015 products, healthiness of the internal harmony with the urban context .
sustainability Regularly Fiera Milano implement measures that reduce and minimize the
impact of its activities on the environment. Specifically, they are heedful
of energy efficiency using materials that reduce energy consumption
within the lighting, heating and cooling; cleaning methods and products
with organic ingredients used confirm the commitment and attention
of Fiera Milano in environmental sustainability, preserving human health
and environmental quality. Received quality certification ISO 9001: 2000
for the processes delivery service Reception and Info Point, Technical
Assistance and Cleaning, Supervisory and Internal Logistics.
Particular attention is given to the choice of the ecological materials
used for the halls construction, as well as the presence and care of green
spaces within the fair area.
Sustainability Report http://www.fieramilano.it/sites/default/files/FIERA_MILANO2013_ITA.pdf
190 Expo 2015 SpA

Company Name illycaff SpA
Naming & status Official Coffee Partner
Illy is an Official Partner of Expo 2015 for the Universal Exposition, will
develop the Coffee Cluster, the big Pavilion entirely dedicated to this
Partnerships Object
famous beverage. It will be entitled From the Earth to the cup.
Contribution
4.750.000
We believe that an excellent product, in order to be so, must be

sustainable.
This is the reason why we are developing various projects, collaborations
and initiatives aimed at improving a better use of resources in the whole
supply chain.
We also select and work with the best Arabica coffee producers,
transferring them knowledge, reward them for higher quality production,
Contribution
guaranteeing them a profit in any case in order to make the production
to Expo Milano 2015
sustainable; we promote the best agronomic techniques with the lowest
sustainability
environmental impact.
We got the Responsible Supply Chain Process certification by the Det
Norske Veritas (DNV) that, in the concept of sustainability, focuses on
the high quality.
We are involved in the CO2eq emission and energy consumption reduction
and in the use of renewable resources. In 2013 we entered the list of the
100 most ethical companies of the world by the Ethisphere Institute.

Company Name S.Pellegrino, a Sanpellegrino Group brand
Naming & status Official Water Partner
S.Pellegrino is an official Expo 2015 and Padiglione Italia Partner

Partnerships Object The Piazzetta Acqua in the Padiglione Italia + communication projects (special
edition of 145 million pieces), brand events and CSV on Exhibition Site.
Contribution
5.000.000
Sanpellegrino Group is one of the top Italian beverage companies.

To guarantee water a future of quality is the mission that Sanpellegrino
Group pursues with commitment and consistency; it aims at ensuring
the heritage of its water sources available and of good quality for present
and future generations.
With its brands, including S.Pellegrino a paradigm of the ultra-
refined Italian taste, a protagonist of international fine dining and today
distributed to more than 140 countries worldwide it has started,
since long ago, a growth path based on Environmental and Social
responsibility principles.
This translates into concrete actions: sustainable logistics, energy saving,
Contribution water culture, consumer focus and value of its employees and of the
to Expo Milano 2015 areas and communities where it operates.
sustainability The company has long been committed to the introduction of processes
that optimize water consumption and energy saving. Between 2008 and
2013, it successfully reduced:
- total water volumes used in production processes by 24.1%
- electricity consumption by 17.7%
Since January 2011, 100% of the electricity consumed in all its plants
comes from RECS (Renewable Energy Certificate System) renewable
sources.
Its commitment to environmental sustainability also translates into the
adoption of increasingly advanced and sustainable packaging solutions
and a reduced quantity of PET in the environment: between 2008 and
2013, its PET use fell by 5.144 tons, equal to a reduction of 8.93%.
192 Expo 2015 SpA

Expo 2015 Company
Via Rovello, 2
20121 Milano
Via Carlo Pisacane, 1

20016 Pero
sustainability@expo2015.org
www.expo2015.org
Printed in Dicember 2014 on 100% recycled and FSC certified paper, Arjowiggins Igloo Offset
Printing Primaprint S.r.l.

Company that pursues the value of quality and environmental sustainability
UNI EN ISO 14001: 2004 - FSC and PEFCTM - EMAS registered

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SUSTAINABILITY REPORT 2014

EXPO MILANO 2015

SUSTAINABILITY REPORT 2014

SUSTAINABILITY REPORT 2014

THE GOVERNANCE AND THE COMPANY Organisation

05 PAG. 65 EXPO 2015s HUMAN RESOURCES

THE SOCIAL FRAMEWORK

partners commitments for the expo milano 2015 sustainability

1.2 UNIVERSAL EXPOSITION ORGANISATION AND THE ROLE OF THE BIE

8 Expo 2015 SpA

Universal Expositions in History

1962 1967 1970 1986 1992 1998 2000 2010 2015

SUSTAINABILITY REPORT 2014 9

1.3 EXPO MILANO 2015 THEME

Expo Milano 2015 and the UN Millennium Goals

10 Expo 2015 SpA

1.5 EXPO 2015 SPA ROLE

Expo 2015 SpA Shareholders:

SUSTAINABILITY REPORT 2014 11

14 Expo 2015 SpA

2.2 Involvement of the Country System

SUSTAINABILITY REPORT 2014 15

ANCI per Expo

16 Expo 2015 SpA

Figure 2.2 ANCI per Expo Road Show stages

SUSTAINABILITY REPORT 2014 17

2.3 Corporate governance of Expo 2015 SpA

18 Expo 2015 SpA

SUSTAINABILITY REPORT 2014 19

Internal Controls External Controls

20 Expo 2015 SpA

SUSTAINABILITY REPORT 2014 21

TECHNOLOGIES AFRICA, NOP, EU, Holy See,

information VICE DIRECTOR VISITOR EXP. & MARKETING &

Figure 2.4 Organisation chart of Expo 2015 SpA

22 Expo 2015 SpA

SUSTAINABILITY REPORT 2014 23

3.1 INFRASTRUCTURES FOR EXPO MILANO 2015

the works required to realise the Exposition Site:

3.2 RELEVANT REGULATORY FRAMEWORK

26 Expo 2015 SpA

3.2.1 EXPOSITION SITE AGREEMENT

3.2.2 REGULATORY FRAMEWORK ON SAFETY AND LEGALITY

SUSTAINABILITY REPORT 2014 27

3.2.3 STRENGHTENING OF THE PRINCIPLES OF FAIRNESS AND TRANSPARENCY

28 Expo 2015 SpA

SUSTAINABILITY REPORT 2014 29

3.3 EXPOSITION SITE

3.3.1 MASTER PLAN

Figure 3.1 The Exposition Site

30 Expo 2015 SpA

SUSTAINABILITY REPORT 2014 31

MEDIA FRUIT &

RICE COCOA CAF

OFFICIAL PARTICIPANTS OFFICIAL PARTICIPANTS

Figure 3.2 The Site Plan

32 Expo 2015 SpA

FUTURE FOOD OPEN-AIR THEATRE

ARTS & FOODS

CORPORATE PADIGLIONE ITALIA CIVIL SOCIETY

SUSTAINABILITY REPORT 2014 33

Access to the Exposition Site

3.3.2 WATERWAYS PROJECT