Q2 2017

guiding insights for the vmug community

VMWARES
BIG BET ON NSX

END-USER COMPUTING
FOR THE VMWARE ADMIN

BACKUP PLANNING FOR A

CLOUD-CONNECTED WORLD

SPECIAL REPORT

THE CLOUD CHANGES

EVERYTHING
EC TIO N B OA R D E N DA R
NN HE CA L
MEET T
C E O CO

V MUG
Accelerate Your Success
at the Speed of Now

Upgrade Your VMUG Membership for

The Best Offers & Benefits
Including:
EVALExperience
365-day evaluation licenses for a selection of VMware solutions
for personal use in a non-production environment

Discounts on certifications & training, including:

VMware instructor-led courses
VMware certification exams
VMware Lab Connect
VMware Learning Zone

Savings on VMworld registration

Upgrade now at: VMUG.com/Advantage

 LEAD
your
CONNECT company
with over 100k LEARN and peers
VMware users best
around the world practices

CONNECT LEARN LEAD

with over 100k of your peers around
the world, industry leaders, VMware
executives and technical experts and
VMware solution partners.
from the best practices, industry and
user case studies, VMware roadmaps,
product specs, inside looks, and
industry information in virtual, local
and worldwide forums.
your company and other users in
achieving accelerated success with
VMware solutions.

EDITORIAL POLICY
VMUG Compass is VMUGs quarterly digital publication. To submit story ideas for publication consideration, email info@vmug.com.
Publication of any article or advertisement should not be considered an endorsement of the opinions expressed or products
advertised. Statements of fact and opinion are the responsibility of the authors alone and do not imply approval or endorsement on
the part of the advisory board, membership or staff of VMUG. Copyright VMware User Group 2017 unless otherwise indicated.
All rights reserved. No part of this publication may be reproduced without permission from the editor.

CONNECT WITH VMUG

VMUG is a dynamic, collaborative, independent community of VMware customers, solution partners and VMware experts.
Created to assist one another in achieving accelerated success with VMware solutions, VMUG provides a forum to network
with peers, share best practices and learn from industry leaders and solution partners. JOIN VMUG.

vmug.com 1
 table of contents COMPASS Q2 2017

COVER STORY

BESTFOTO77; WINUI/SHUTTERSTOCK.COM/COMPASS STAFF

5
COVER STORY: SPECIAL REPORT CEO CONNECTION
The Cloud Changes Everything
3 THE JOURNEY THROUGH THE CLOUD
BRAD TOMPKINS

FEATURES
IN THE NEWS

6 17 NSX MINDSET
VMWARES BIG BET ON NSX
The past, present and cloud-based future of VMwares
23 VMUG USERCON
software-defined networking technology.

12 24 VMUG LOCAL GROUP MEETINGS,

WEBCASTS & ONLINE COMMUNITIES
END-USER COMPUTING
FOR THE VMWARE ADMIN
Delivering OSes and apps to users in these BYOD days
is more complicated than ever.

18
BACKUP PLANNING FOR A
CLOUD-CONNECTED WORLD
The cloud increases options for data protection, but that
datas more distributed nature creates new challenges.

2 vmug > compass Q2 2017


THE JOURNEY
THROUGH THE CLOUD
You cant do much these days without seeing or hearing about the
cloud. You hear it in IT, marketing, sales and even your cars, appli-
ances and many other gadgets. Its hard to escape all of the cloud
buzz thats been going on for some time now. The cloud means
many different things to many different people. For some its simply
an afterthought, a utility that should always be there without much
thought. But for IT professionals, its a whole lot more.
The compute behind the cloud, after all, is physical equipment.
It may not be on-premises, owned by or physically accessible by
you, but it is hardware. What makes it the cloud are the options we
have now to utilize and access this compute. We all remember the
days of being in the cold datacenter racking and stacking switches
and servers. Heck, I remember racking tower servers specing CD
drives that would work horizontally. Every day, we would be in
the datacenter. Some of us even had our desk in the datacenter.
That all changed. The idea shifted to a well-run datacenter where
you didnt have to go inside. Where you could accomplish every-
thing from a console. Where the only reason you went into the
datacenter was for power issues or physical gear upgrades. For
me, this was even before VMware. In some sense, we all were cre-
ating this cloud concept even before virtual servers. No need to
touch or even see the compute, just access it remotely and make
it work. It didnt matter the datacenter was 15 feet away, we took
pride in the fact we didnt even have to open that door.
Enter VMware. The company takes this concept to the next level
to create the cloud we know today, and the industry has grown
and continues to evolve. So, too, has the role of the IT professional.
ceo connection
Just like back in the day, we no longer need
to physically touch the equipment. And now
we dont have to own it, either. Most will
have a combination of owning or renting
compute, but options are there and its
up to you to decide whats best for your
business environment.
For most, the cloud is the buzzword, but
for IT its better defined as SDDC. IT profes-
sionals need to keep skills fresh and to stay
relevant in the IT department of tomorrow.
You can do this by learning new technologies,
such as NSX, hyper-converged, vSAN, EUC
and looking at new secondary storage solu-
tions for the modern world. VMUG can help
with this training by providing access to
demo software downloads (now including
NSX), UserCons, virtual events and online
communities. We all want to help each other,
and the community is a great place to ask
questions and share your knowledge.
Everywhere things are changing. What will
always be here is the community to support
your journey through the cloud and beyond.
Brad Tompkins
VMUG CEO
vmug.com 3
 Reduce the risk with
Runecast Analyzer
Weve fixed all issues discovered with Runecast I consider this tool a must-have
Analyzer and are now running smoother than ever for any VMware admin

Runecast Analyzer reduced

Thanks to Runecast Analyzer our business risks
I am saving 2-3 hours a day

Reduce the time spent on troubleshooting and worrying about outages and audits.
Focus on innovation instead.

VMware Knowledge Compliance Log Quick and Secure

Base Scans Checks Analysis Deployment
Discover hidden issues Security Hardening Detect known issues OVA deployed on
and avoid and Best in real time premises no data
service outages Practice checks leaves your data center

Visit runecast.biz to download your free trial

Runecast is an innovative provider of actionable predictive analytics for VMware vSphere
environments. Runecast Analyzer provides software-defined expertise to mitigate
service outages, increase security and compliance and reduce time in troubleshooting.
Runecast Analyzer is deployed in VMware environments across the globe within
enterprise and SME customers. For more information visit www.runecast.biz
 SPECIAL REPORT

THE CLOUD CHANGES

EVERYTHING

The Cloud Changes Everything. Its a bold statement made

on the cover of this magazine. The question: Is it true?
Our coverage begins with NSX, the little software-defined networking
technology that could. It functions as the plumbing for much of the
cloud, and has quickly become one of VMwares most important
BESTFOTO77; WINUI/SHUTTERSTOCK.COM/COMPASS STAFF

products. We follow that up with an overview of the way the cloud

has transformed end-user computing (EUC), as the bring-your-own-
device revolution has caused a necessary rethinking about how and
where desktops and applications are delivered. Finally, we look at one
way the cloud has made things much more complicated: backups.
So, does the cloud truly change everything? Read on to find out.

vmug.com 5
 TREVOR POTT

NSX
VMWARES
BESTFOTO77; TORIA/SHUTTERSTOCK.COM/COMPASS STAFF

BIG BET
ON

6 vmug > compass Q2 2017

The past, present and cloud-based future of VMwares
software-defined networking technology.
hen VMware purchased Nicira in 2012, it
wasnt merely making a play to block a
competitor. Nor was it merely throwing some
money against the wall to see if it would turn
into something useful; I considered Nicira,
which eventually turned into VMwares NSX,
to be the future of networking.
Yet, despite my personal bullishness, gaps
remain in NSX and the battle is not yet won.
At the time of purchase, Nicira was one of a
handful of overlay network startups looking
to redefine how you do networking. Tradi-
tional networking companies, as well as the
open source community, were all working
toward solutions to the problems of net-
working at scale that x86 virtualizationand
especially large-scale self-service cloud
computinghad brought to the table.
The biggest problems to be solved were
the limit of 4096 virtual local area networks
(VLANs), the requirements of tenants in a
multi-tenant environment to have overlapping
IP space, and the need for a means to programmatically manage this.
The management layer needed to be capable of managing network-
ing across multiple networks spanning multiple sites, including sites
that the customer did not themselves control, such as the workloads
hosted by a services provider or in the public cloud.
One result of this was virtual eXtensible local area networks (VXLANs)
in RFC 7348. Though the formal document landed in 2014, it was a
long road to get there. The IT industry isnt really great about open
standards; before they land, everyone tries to cement their own pro-
prietary solution. Lock-in is always the name of the game.
VXLAN, however, wasnt the only piece of the puzzle. In order for
VXLAN to work, some form of distributed switch needed to exist.
This distributed switch needed to live on top of an existing infra-
structure. At the time of VMwares purchase of Nicira, that meant
x86 virtualization, because containers werent a thing quite yet.
Niciras technology was arguably the best of the bunch; however,
without the backing of one of the industrys tech titans, there was
little chance it would become the future of networking. In 2012 net-
works were Ciscos turf, and it was pointless to pretend otherwise.
Cisco set the agenda and the rest of the world followed along.
Two tech titans wereand remainkey to the future of networking.
While the hardware side of the industry is experiencing a period of
market share diversification, Cisco is unquestionably at the forefront
of technology advances. Similarly, while x86 virtualization plateaus,
VMware is charging ahead into the private, services provider and
hybrid cloud spaces, as well as tackling containers with Photon.
The largesse and customer base of both organizations will
ensure their relevance for quite some time. Cisco has focused its
software-defined networking (SDN) efforts on its application-
centric infrastructure (ACI). VMware has focused on NSX. Several
smaller players still linger, some pushing proprietary solutions, but
many are building upon open standards and open source technologies.
vmug.com 7
 feature > the nsx bet

IN 2012 NETWORKS WERE CISCOS

TURF, AND IT WAS POINTLESS TO
PRETEND OTHERWISE. CISCO SET THE
AGENDA AND THE REST OF THE
WORLD FOLLOWED ALONG.

DIFFERENT APPROACHES top-of-the-line Cisco gear. The magic is in

Without duplicating many of the excellent comparative analyses of
the various SDN solutions available, there are some broad strokes
in the different approaches that are relevant. You cant understand
the gaps in NSX without understanding the competitive landscape.
Ciscos ACI, as you might imagine, emphasizes the capabilities of
hardware switching and ultimately amounts to a sophisticated way
to manage Cisco switches at scale. Ciscos SDN solution has some
basic interoperation with non-Cisco switches, but the compatibility
is about what youd expect, and to get the full functionality youre
going to want Ciscos expensive Nexus line of switches end to end.
In order for Ciscos SDN solution to integrate tightly with virtual
machines (VMs) and containers, it needs a virtual switch. Cisco pro-
vides this in the form of the Cisco Application Virtual Switch (AVS). In
Ciscos world, network functions are predominantly hardware-based.
Hardware routers, hardware firewalls and so on are coordinated via
ACI to keep workloads secure and isolated.
the virtual switches, the virtualized network
management controllers and VMs running
network functions (see Figure 1).
With NSX, workload data isnt expected to
traverse the network to a centralized loca-
tion to be secured, forwarded or so on; each
host is expected to present network func-
tions to the fabric using its local virtualiza-
tion capacity.
In other words, Ciscos approach is a bit more
north-south and VMwares is more east-west.
The smaller players in the market range from
nearly duplicate approaches to hybrid solu-
tions putting some intelligence in the switch
and some in the virtual host.

Ciscos 1000v virtual switch has been seen as

WAN
the black sheep of Ciscos offerings since its Internet
inception. Despite the fact that network con- VM
trol all the way down to the VM level is key for
delivering a full-fledged SDN solution, Cisco Edge
has publicly maintained that you can do SDN L3
CMP VM VM
without having to dig that deep. A big part
L2 Physical
of this is that the 1000v has never been fully
Firewall Bridge
supported by VMware. Recently, VMware
stirred the SDN pot by announcing that it was
withdrawing even the capability for vendors,
such as Cisco, to integrate third-party virtual NSX

switches at all.
Network
VMwares NSX is also more or less what you Overlays
Fabric
would expect. VMware doesnt really care if
your network is a bunch of whitebox tin or Figure 1. One possible NSX setup.

8 vmug > compass Q2 2017

All SDN approaches are focused on sepa Platform Capabilities ESXi & KVM (RHEL & Ubuntu)
rating the control plane from the data plane. Multi-HV
This means allowing administrators to pro- Distributed L3 at Scale Independent NSX GUI
Scale Decoupled Decoupling Multi-vCenter
grammatically create virtual networks with of vCenter Scale
from vCenter
options ranging from layer 2 solutions that
span sites, through to firewall rules, load
Intel DPDK Edge NSX-T Scale-Out Control Plane
balancers and ACLS, all from a central man- Line Rate Packet Scale-Out Edge Cluster
Performance Performance Architecture
agement solution. A very real comparison is
the difference between using vCenter Server
to manage a group of hosts, workloads and L2 and L3 Redundancy Any
Availability
Compute
storage versus trying to do the same thing Redundant Control Virtual Machine
Plane and Data Plane and Container Host
to individual ESXi servers.
Figure 2. Overview of NSX-T capabilities.
Just as a proper vSphere setup brings along
capabilities such as high availability and
about government surveillance at the hardware level. Sales pitches
vMotion, SDN solutions bring the ability to
about integration and a single throat to choke are not winning
snapshot, delete and restore virtual networks.
when compared to the benefits of heterogeneous environments and
You can even pin virtual networks to VMs;
diversified supply chains.
and no matter where in the virtual fabric you
migrate that VM to, its configuration follows. By this logic, the open standards-based competitors should handily
beat all contenders; however, open doesnt mean well-funded. Nor
I dont need to explain the importance this
does it preclude the sort of bickering that neutralized OpenStack,
level of capability brings to anyone reading
and thats exactly what were seeing in the SDN space.
this article. We all watched as x86 virtualization
changed everything. SDN is unquestionably This leaves VMware. NSX is hardware-agnostic. It isat least hypo
the next step, and a market that IDC predicted theticallyhypervisor-agnostic. NSX even comes in two flavors:
will be worth nearly $12.5 billion by 2020. NSX-V and NSX-T, each with their own focus. Though information on
the NSX-T roadmap is tightly guarded, it appears to be the branch
of NSX that will take heterogeneity seriously.
THE FIGHT FOR THE GAPS
On the face of it, VMware has the upper NSX-T offers support for Red Hat and Canonicals Kernel Virtual
hand. Ciscos polite, semi-open but still bla- Machine (KVM), VMwares Photon, OpenStack Newton and Mitaka.
tant attempt at hardware lock-in isnt going There is also a beta plug-in for NSX-T providing compatibility with
to work in a world increasingly paranoid the Container Network Interface (CNI), furthering VMwares DevOps

CISCOS POLITE, SEMI-OPEN BUT STILL

BLATANT ATTEMPT AT HARDWARE
LOCK-IN ISNT GOING TO WORK IN A
WORLD INCREASINGLY PARANOID ABOUT
GOVERNMENT SURVEILLANCE AT
THE HARDWARE LEVEL.
vmug.com 9
 feature > the nsx bet
THE BATTLE FOR SDN IS GOING TO BE
WON NOT BY THE COMPANY WITH THE
BEST TECHNOLOGY, BUT BY THE COMPANY
THAT MAKES THE BEST PARTNERSHIPS.
buzzword cred. (Figure 2 provides an overview of NSX-T capabilities.)
The big gap is that, for most organizations, APIs and programmatic
infrastructure are a science experiment. A versioned, desired state
configuration environment is a pipe dream, DevOps is still more fad
than fact, and most virtualization administrators lean heavily on
their management tools.
This is the reason NSX isnt flooding the commercial midmarket and
small to midsize business (SMB) space. It isnt because NSX has no
value here: For a 100-employee SMB shop with 15 sites, NSX would
be absolutely transformative. The issue, as always, is ease of use.
Individually, VMware has all the pieces to make a hybrid self-service
cloud environment where workloads move between sites on the
company premises, services provider hosts and select public cloud
environments, all while preserving a companys network configura-
tions. Tying it together is where the difficulty lies.
HETEROGENEITY
Beyond the ease-of-use argument lies the cold reality that datacen-
ters are heterogeneous. If they werent, wed all be using Microsoft
on Microsoft with some added Microsoft, and Microsoft in the cloud.
It is the only one that owns all the pieces in a convincing enough
state of readiness to deliver a great-big, vertically integrated stack.
In most of the IT industry, when people say virtualization, they
mean VMware oh, and Microsoft sometimes, too. Similarly, when
people say public cloud, they mean Amazon Web Services oh,
and Microsoft sometimes, too. That vertically integrated play has
created for Microsoft a block of absolutely loyal customers willing to
consume the whole stack. The rest of the world mixes and matches.
The battle for SDN is going to be won not by the company with the
best technology, but by the company that makes the best partner-
ships. Arguments about VMwares primacy are similar to those about
Microsoft and the desktop.
Yes, Microsoft owns most of the desktop market share. But when you
look at endpoints as a whole, Android crushes Microsoft like a bug. Yes,
VMware dominates x86 virtualization. But when you look at workload
10 vmug > compass Q2 2017
encapsulation as a whole in 2020, what will
you see?
This is before you even touch integration of
serverless or Software-as-a-Service (SaaS)
workloads into an SDN microsegmentation
and security regime.
To defeat its enemies and emerge the
unchallenged victor of network virtualization,
achieving a dominance it hasnt enjoyed
since the golden heyday of x86 virtual-
ization, VMware must convince direct
competitors to join it. These range from
hyperconverged and cloud-in-a-can vendors,
to services providers, public cloud providers
and networking vendors. VMwares recent
ban on third-party virtual switches compli-
cates the issue a great deal and, in fact, may
have started at least one no-holds-barred
corporate war.
VMwares future as a tech titan rests on its
ability to turn the amazing technologies it
has assembled into a single management
suite that can address a diverse and con-
stantly evolving heterogeneous environment
where all the bits under management arent
even owned by the customer buying the
tools. A daunting challenge, indeed, but one
VMware is better positioned to tackle than
any other player in the industry today.
Trevor Pott is a full-time nerd from Edmonton,
Alberta, Canada. A columnist for Virtualization &
Cloud Review, he splits his time between systems
administration, technology writing and consulting.
As a consultant, he helps Silicon Valley startups
better understand systems administrators and
how to sell to them.
Accelerate your move
to hybrid cloud.
Visit ibm.com/cloud/vmware
 GREG W. STUART

END-USER
BESTFOTO77; VIKTORIA KURPAS; TAKITO/SHUTTERSTOCK.COM/COMPASS STAFF

COMPUTING
FOR THE VMWARE ADMIN

12 vmug > compass Q2 2017

Delivering OSes and apps to users in these
BYOD days is more complicated than ever.

O ver the past 10 years, end-user

computing (EUC) has been a big
topic of conversation, and a game-
changing technology. Lets think
back to how desktop computers
used to be provisioned: First, the
hardware was procuredusually a
giant, heavy, 32-bit tower PC that
took up precious real estate on the end users desktop or was under
the desk, putting out heat.

After procuring the hardware, there was the OS install, unless it came
embedded with Windows XP or a similar OS. Once installed, a security
scan had to be run and a backup of the physical hard disk created,
which was usually a 40GB SATA disk. After that, the device was
but it wasnt a cheap model of EUC. While
clunky, the 40GB physical hard disks that the
desktop PC contained were fairly expensive.

Then along came persistent virtual hard

disks (VHDs) that tied to a costly SAN back-
end. This early evolution of VDI was expen-
sive, and came with sticker shock for many.
Besides the licensing cost per concurrent
virtual desktop, there were other costscon-
sider the infrastructure underlying the VDI
implementation that needed to be in place
before the first desktop could be provisioned:

VMware ESXithe hypervisor at

the foundation of the virtualization
managed by configuring the networking and joining it to the domain.
infrastructure
Finally, the end user was able to log in and do her workday in and
day outuntil the hardware lifecycle started all over again. vCenter Serverto manage the
infrastructure
That was a heavy, arduous and expensive lifecycle model. It was guaran-
teed that in three years or so, the hardware would need to be refreshed VMware View Composerto clone and
and the process started all over again. But with the introduction of automate certain functions
VMware View, the way EUC was done was changed forever.
View Managerto manage your
View environment
THE GOLDEN YEARS OF VDI
View Clientto provide communication
Virtual desktop infrastructure (VDI) made its grand entrance with
between VMware View and the desktop OS
the release of VMware View 3.0 in 2008, and it was game-changing.
The idea of provisioning a desktop with so much physical presence The protocols used to present the desktop
and administrative overhead was now a thing of the pastfor most, sessions were Microsoft Remote Desktop
anyway (see Figure 1).

At first, virtual desktops were configured User Experience Virtual Desktop OS, Data, Apps
with persistence or persistent disks. If you
wanted a virtual desktop with a 40GB drive,
OS, Provisioning
it was thick provisioned and delivered to the Thin Client & Update
end user as such.
User Data &
That end user received a full 40GB hard disk, Desktop Desktop VM Personalization
Disaster
and any changes that were made by the end Recovery
user were permanent. Each time the end Laptop Security Application
Availability Virtualization
user logged in, they logged into the same & Backup
desktop, which retained the same settings,
day in and day out. Again, this was great, Figure 1. How VMware saw virtual desktop infrastructure in the early days.

vmug.com 13
 feature > vmware euc

NON-PERSISTENT DESKTOPS DROVE DOWN

THE COST OF VDI, ESSENTIALLY GRANTING
DESKTOP RESOURCES ON-DEMAND
INSTEAD OF AT THE TIME OF PROVISIONING.
Protocol (RDP) and Teradici PC over IP (PCoIP). RDP is a highly While Windows Roaming Profiles is similar,
utilized protocol for desktop presentation; its connection-oriented, the difference is that Persona Management
requiring handshakes and packet integrity. PCoIP, on the other hand, only downloads files on-demand and as
is a connectionless protocol; because of that it can be lossy at times, needed; its not local to the users desktop,
dropping packets along the way. instead residing on the storage back-end.
This allows the user to have a better logon/
In 2008, VMware licensed PCoIP for VMware View, and it has
logoff experience. View Persona Management
become the de facto protocol in use by thin clients and zero clients
requires storage on a Common Internet File
alike. PCoIP provides a much faster desktop delivery in situations
System (CIFS) share equal to or greater than
where low bandwidth may be an issue; while it can drop packets, its
the size of the users local profile.
favored over LAN and WAN connections.
In 2014, VMware rebranded VMware View to
VMware Horizon. With the rebranding came
NON-PERSISTENT DESKTOPS
many new features for desktop virtualization,
A few years later, the idea of non-persistent desktop pools became a
including one of the most important: VMware
reality. The ability to thin provision desktop hard drives and maintain
Horizon Cloud Pod Architecture.
a pool of desktops that shared resources was a much more effective
and efficient mode of operation.
CLOUD POD ARCHITECTURE
Non-persistent desktops drove down the cost of VDI, essentially
Cloud Pod architecture introduced the
granting desktop resources on-demand instead of at the time of
possibility of an end user connecting to his
provisioning. Non-persistent desktops meant that a user could receive
virtual desktops from anywhere across the
a different desktop each time they logged in. When that user logged
globe. While the end user realizes the abil-
off, none of the changes they made locally to the desktop were kept.
ity to connect whether hes in Mumbai or
This allowed the desktops to be returned to the pool and ready for
Minnesota, there are great benefits for the
use when the next end user needed a desktop.
administrator, as well.
(There are still use cases for persistent desktops, however, and some
Cloud Pod architecture (an example of
admins need to be able to manage both pools of persistent desktops
which is shown in Figure 2) provides a user a
and non-persistent desktops.)
virtual desktop session based on her proxim-
These days, the model of the on-premises infrastructure is rapidly shift- ity to the nearest datacenter. This allows the
ing to a cloud-managed infrastructure. The cloud-based infrastructure end user to have the best possible desktop
can be private, public or hybrid. Many companies began cropping up, experience. With Cloud Pod architecture, the
offering to host VDI infrastructures in the cloud. A cloud deployment administrator can centrally manage VDI thats
drives down the costs of having to maintain the on-premises solution. globally dispersed. Desktop management
becomes easier because IT administrators
Fast-forward to 2011, when VMware released VMware View Persona
can:
Management. Persona Management allows end users to keep their
settings, such as browser history, wallpaper and files, even in a Balance the load across multiple data-
non-persistent desktop infrastructure. centers separated by distance

14 vmug > compass Q2 2017

 Provide disaster recovery (DR) for
virtual desktops
Enable end-user needs such as roaming
desktops and a home desktop, irrespective
of end-user location and desktop location
Incrementally scale existing View
desktop deployments
PRESENT DAY:
YOUR DESKTOP IN THE CLOUD
Today, its all about moving your workload
to the cloud. It doesnt just include your
vSphere environment; it also includes your
VDI environment and Desktop as a Service
(DaaS). Cloud providers such as Amazon
Web Services (AWS), Microsoft Azure and
Google Cloud Platform have a solid founda-
tion, and are growing day by day.
The ability to have VDI, storage, compute
and backups all hosted in the cloud provides
companies increased flexibility and frees up
datacenter space and cooling on-premises.
However, for the administrator it can create
more anxiety, due to having less control and
an inability to see into the data. Many an
administrator has complained about the lack
of flexibility in managing the infrastructure,
and at times, even a lack of complete visibil-
ity into the infrastructure.
For example, an admin might not have
root-level access to vCenter, like he would
for an on-premises installation. Cloud provid-
ers often strip access to vCenter and instead
New York Datacenter
New York Pod
Security Security
User Server Server
View View
Connection Connection
Server Server
Figure 2. An example of basic Cloud Pod architecture topology.
provide access only through a proprietary Web management inter-
face. That makes alarm bells go off for an administrator.
SECURITY RISKS
With the increase in workloads moving to the cloud comes an equal
increase in the need for security of your cloud architecture. With
threats such as data loss, theft, data breach and man-in-the-middle
attacks, its important for the administrator to ensure there are security
best practices in place. Passwords cant be weak, two-factor authen
tication has become the norm and least privilege must be put in
place to avoid an inside threat from becoming a reality.
When working in the federal space with VDI in the cloud, gaining
approval from the Federal Risk and Authorization Management
Program (FedRAMP) is required. Its important to ensure that your
cloud provider meets federal regulations as they pertain to the
cloud hosting federal data.
Getting a FedRAMP approval can be a long, drawn-out process if its
not already in place with your provider of choice. As of this writing,
AWS GovCloud, Azure Government and Google Services are all
FedRAMP Authorized. For a complete list of FedRAMP Authorized
cloud providers, see the FedRAMP Marketplace Web site.
INTO THE FUTURE:
WHERE DO WE GO FROM HERE?
What does the future hold for VDI? Will desktop virtualization remain
relevant? With mobility becoming a huge part of our livesboth
personally and professionallyits important to understand where
things are headed. An administrator needs stay relevant by getting
ahead of the curve.
Will that mean continuing to maintain an expertise in VDI? Its unclear at
present. Maybe VDI belongs to the past and will slowly become phased
out. What we are seeing today is the ever-growing need for mobility
and less of a reliance on desktops, either physical or virtual. Were
London Datacenter
London Pod
Security Security
Server Server
Interpod
Communication View View
Connection Connection Remote
Server Server Desktop or
Application
Global Data Layer
vmug.com 15
 feature > vmware euc

ESSENTIALS: STANDARD: ADVANCED: ENTERPRISE:

APPS AND POLICY FOR ANY DEVICE
Simple, comprehensive
app catalog/SSO launcher
across any device
SECURE, PORTABLE WINDOWS APPS
MOBILE-OPTIMIZED APP SECURITY UNIFIED ENDPOINT MANAGEMENT
ACROSS DEVICES
Optimized mobile Out-of-the-box device Make Windows apps
experience (one-touch provisioning for laptops, portable across any device
mobile SSO) phones and tablets with high availability

Self-service access and Secure, enterprise- Complete lifecycle First-class user experience
password management to optimized e-mail and management for all apps over remote networks,
reduce tickets messaging with Developer SDK including 3D-graphics-
internally developed apps intensive apps

Integrated multi-factor Ensure basic device Advanced device Ensure no corporate data
authentication for system- compliance (jailbreak, PIN, compliance-based touches the endpoint
of-record apps app wipe) conditional access

Contain corporate files with Auto-remediation/

DLP while collaborating compliance enforcement
with colleauges

Figure 3. Overview of Workspace ONE editions.

heading in the direction of full-on EUC, which may or may not include With Workspace you can customize a
VDI. With VMware purchasing and fully integrating AirWatch into its catalog of resources for your organizations
suite of products, VMware is quickly building its mobility portfolio. applications and provide secure, multi-device,
managed-user access to those resources.
Such resources include Web applications,
ALL ABOUT MOBILE
Windows applications captured as ThinApp
In todays society, its all about the mobile device, whether thats a
packages; Citrix- based applications, and View
tablet, phone or laptop. The way in which data is being consumed
desktop and application pools. Workspace
today is not in the form of logging into a desktop or workstation; its
provides users with a unified experience and
on the go and its in chunks. For instance, how many of you still log
offers your IT department unified security
into a desktop to check your online banking? Instead, weve experi-
and management for all services and appli-
enced a shift to simply pulling out our mobile device and launching
cations across multiple devices.
an app to check in on the balance, transfer money or pay a bill.

The era of the mobile app is in full swing, and apps are being devel-
PUTTING IT ALL TOGETHER
oped and used daily. These days our Internet usage has effectively
In this article Ive explored where end-user
become a la carte, or in smaller chunks as opposed to the days of
computing came from, where it is and
Web surfing. How is the administrator managing all of this data?
where its headed. As an administrator, you
In February 2016, VMware released Workspace ONE, a mobility plat- should have a good idea of how to draw on
form that modernizes how users consume all things enterprise. Devices your past experience and lean on your cur-
compliant with fingerprint biometrics allow one-touch, single sign-on rent experience, in order to create a future
access to all enterprise applications, desktops and cloud resources experience for you and your enterprise
to the users endpoint device. (The Workspace ONE editions and a environment.
description of what they offer are shown in Figure 3.)

Workspace ONE is the future of mobility, and the administrator
who wants to stay relevant in the field needs to understand the
requirements both for on-premises and cloud deployments. From
an end users perspective, this sounds appealing; but for an admin-
istrator, its important to understand whats involved in managing
the VMware Workspace Portal. Heres an excerpt from the VMware
Workspace Portal Administrators Guide (VMware, 2014):
Greg Stuart has 20 years of experience in the IT field,
and has been a VMware vExpert every year from 2011
to 2017. He also holds the following certifications:
VCP4-DCV, VCP5-DCV/DTM/Cloud, VCP6-DCV/DTM/
NV/CMA. Hes a virtualization blogger at
vDestination.com, holds an MBA and is a senior
consultant at VMware Inc. He resides in southeast Idaho.

16 vmug > compass Q2 2017


NSX
MINDSET
CHRIS MCCAIN, DIRECTOR OF TECHNICAL CERTIFICATION,
NETWORKING AND SECURITY, VMWARE
The NSX Mindset represents a new paradigm in the IT
industry. Overall, it represents the monumental changes occurring
as network virtualization rapidly rises to the forefront of
datacenter architecture.
To VMware, as a company, the NSX Mindset is symbolic of the com-
panys growth, innovation and leadership in the industry. Much like
VMware ESX began as ripple and became a tidal wave in a global
industry, the stone of NSX has been cast into the pond. Only this
time the stone is much bigger and being thrown by a much stronger
arm. With more than 500,000 VMware vSphere customers and a
dominant market share in the compute virtualization space, VMware
is immediately in the most strategic position to bring customers a
next-generation networking and security platform that solves busi-
ness problems with integrated technology.
To the small, midsize and large enterprises that have a digital footprint
of any size, the NSX Mindset has a different meaning. Organizations
with an NSX Mindset are focused on agility, scale, efficiency, security,
automation and optimization. The business impact of VMware NSX is
quantifiable while its immediate challenge to IT operations is equally
undeniable. In an industry traditionally built on silos and pods of
independent jobs, roles and workforces, VMware NSX breaks down
the natural lines that separate IT organizations. Outdated, compart-
mentalized operations are eliminated when NSX Mindset begins to
dominate the enterprise. The ONE TEAM strategy will prevail and
lead IT organizations into building cross-functional, multi-disciplinary
teams of individuals that work in unison with one another.
To you, the engineer, the administrator, the architect, the individual,
the NSX Mindset takes on yet another, different meaning. The NSX
Mindset is most certainly about opportunity for personal growth and
success. People of all occupations, races, religions and geographies
understand clearly the rate at which technology has impacted our
lives. Much like a business looks at business problems and turns to
technology to solve them, we humans do the same. The rapid rise
and constant evolution of smartphones and respective applications
is enough evidence to show that, as human beings, we are open to
making our personal lives easier, efficient, agile, automated and more.
This open mindset toward personal devices is often contradictory to
the mindset we have toward our own careers. When it comes to our
NSX Mindset
jobs we are commonly bound to a fixed mind-
set. We get stuck in patterns and rhythms
and routines that allow us to move through
the days in a manner that makes earning a
paycheck comfortable. We know what to do.
We know how to do it. Why should we intro
duce something new that will impact the
status quo? This fixed mindset is an obstacle
to experiencing the personal career growth
that we tell ourselves we want. Its easy for
actions and words to contradict when a fixed
mindset dominates. Its easy for fear of failure
to facilitate fear of change when a fixed mind-
set dominates. The NSX Mindset symbolizes
a growth mindset. A growth mindset person
is not only open to change and challenge,
but will embrace it. A growth mindset person
doesnt blindly accept or welcome change.
The growth mindset person is, however, will-
ing to investigate, learn and try. The growth
mindset person is willing to persist even
through failure. VMware NSX undoubtedly
represents change. This change undoubtedly
represents opportunity for you to grow.
The efforts of VMware and VMUG that
began on April 1, 2017, have intensified on
May 1, 2017, and will continue to persist so
that you can investigate, learn, try, fail, persist
and grow. Join the VMUG NSX community
and be active. Join the VMUG Advantage
program and install the software. Buy the
discounted NSX education package and
use it. The goal is to provide you with the
tools you need to get trained and certified
on VMware NSX and with that new knowl-
edge you will be a catalyst for change as
your organization evolves into ONE TEAM.
It starts with a growth mindset. It starts with
the NSX Mindset.
vmug.com 17
 BRIEN POSEY

BACKUP
BESTFOTO77; DEOMIS; CIENPIE DESIGN/SHUTTERSTOCK.COM/COMPASS STAFF

PLANNING
FOR A CLOUD-CONNECTED WORLD

18 vmug > compass Q2 2017

The cloud increases options for data protection, but that
datas more distributed nature creates new challenges.

T hroughout the history of IT, data backups

have often involved some tradeoffs. In the
case of legacy backups, these tradeoffs were
often based on prioritizing the resources
that needed to be protected based on the
backup targets capacity and the backup
window duration.

Today, enterprise IT is hardly recognizable

compared to the way it existed less than a decade ago. Even so,
backup admins must continue to address many of the same chal-
lenges they always have. Data protection still comes down to iden-
tifying the resources that need to be protected, and assessing the
backup targets ability to protect those resources.
Furthermore, protecting cloud services often
means adopting backup techniques that
are significantly different than those used
to protect resources residing on-premises.
A SaaS provider, for example, probably isnt
going to allow you to install a backup agent
onto its servers.

A big part of identifying the resources that

FIRST STEP: IDENTIFY TARGETS
Of course, things are not quite as simple as they once were. Today,
there are often just as many resources running in the public cloud
as there are in your companys datacenters. This makes data protec-
tion much more challenging, because the resources that need to be
protected may not be under the IT departments full control. Even
so, the first step in the data protection process is identifying the
resources that need to be protected.
On the surface, it may seem that this process involves little more than
taking an inventory of the organizations on-premises resources,
and identifying the cloud resources that the organization uses. While
that is certainly part of the process, theres more to it than that.
Backing up cloud-based services works differently than backing up
workloads located on-premises. In fact, each cloud service will typi-
cally have to be backed up in a different way. Not only are there major
differences between Software-as-a-Service (SaaS) and Infrastructure-
as-a-Service (IaaS) clouds, but each provider has its own way of
doing things. The technique you use to back up one SaaS cloud isnt
necessarily going to work for backing up a different SaaS cloud.
need to be protected is determining what
protection options are available for those
resources. One of the challenges with SaaS
is that providers often host the data asso-
ciated with their applications on their own
servers. Microsoft Office 365, for example, is
designed to store Exchange Server mailbox
data, SharePoint data and data associated
with the other Office 365 applications in
the Microsoft cloud. Because subscribers
dont have root-level access to the servers
that host their data, traditional backups are
simply not an option.
CHECK YOUR TERMS
OF SERVICE
As such, one of the first steps in formulating
a data protection plan is to determine what
level of protection, if any, is provided by the
cloud services provider. Each cloud provider
has its own way of doing things, but in many
cases, SaaS providers back up their servers
only for their own purposes. In other words, if
a provider were to suffer a data loss event, it
could presumably use its backups to recover
all of its subscribers data.

vmug.com 19
 feature > cloud backup

ITS EXTREMELY IMPORTANT TO REVIEW

THE TERMS OF SERVICE AS YOU
FORMULATE A DATA PROTECTION PLAN.
If, on the other hand, a subscriber accidentally deleted or modified
some of its own data, the provider might not be willing or able to
perform a restoration for the subscriber. This level of protection is
very common among SaaS providers, so its extremely important to
review the terms of service as you formulate a data protection plan.

Fortunately, cloud services have existed for long enough that enter- Production Backup
Workloads USA-West
prise backup vendors have begun to provide plug-ins to protect the USA-East Region
data residing within some of the more popular SaaS applications. Region
Even so, the backup vendors dont provide protection for every
SaaS application, and the level of protection provided for a SaaS
application might be somewhat lacking.
Figure 1. Backing up to different cloud regions protects against
Take Microsoft Office 365, for example. There are a number of backup localized disasters.
vendors that offer backup solutions for Office 365. Of the backup
products available, most do a good job of protecting Exchange
cloud-based backup targets, and these targets
Online. However, many of the backup vendors dont have a solution
can accommodate backups of data residing
for protecting Office 365 applications such as SharePoint Online or
on-premises or in the public cloud.
OneDrive for Business; and those that do offer the ability to back up
SharePoint data often have extremely limited capabilities. When evaluating public cloud-based backup
targets, one of the first considerations to take
When it comes to backing up SaaS data, the best approach is to
into account is cost. IaaS cloud providers
talk to the cloud provider directly and ask what it recommends with
usually charge a monthly fee for storage con-
regard to data protection.
sumed and for data transfers. In other words,
Of course, protecting an organizations data requires more than just subscribers are leasing the storage space that
identifying the resources that need to be backed up, and determining their data is consuming, but must usually pay
the best backup mechanism to use. The backup target must also be an additional fee to upload or download data.
considered. When it comes to protecting data within an organiza-
Another consideration is whether the target
tions own datacenter, the backup target might be a tape drive, or
provides the required degree of protection.
perhaps a virtual tape library. However, these resources might be
If your data resides within the AWS cloud,
inadequate when it comes to protecting data residing in the cloud.
for example, does it make sense to back the
data up to an AWS backup target?
BANDWIDTH ISSUES
Large public cloud providers group cloud
The primary issue with backing up cloud data to on-premises
resources by region. Resources residing in
backup targets is bandwidth. If an organization is producing large
different regions usually exist within different
quantities of data in the cloud, backing that data up to a backup
datacenters. Hence, an organization that
target residing on-premises could deplete the organizations avail-
wants to back up its AWS data to the AWS
able Internet bandwidth.
cloud should place the backup in (or replicate
Organizations commonly find it easiest to back up data residing in the the backup to) a different region from the
cloud to cloud-based backup targets. IaaS providers such as Microsoft data that needs to be protected, as shown
Azure and Amazon Web Services (AWS) provide the ability to create in Figure 1.

20 vmug > compass Q2 2017

When protecting resources in an infrastructure redundancy, and those organizations would have to scramble to
cloud, its a good idea to have a backup in a bring their resources online in a different region. This might involve
separate region from the protected resources. restoring a backup, activating offline replica virtual machines (VMs),
or perhaps even manually recreating cloud-based VMs. In any case,
While this approach should theoretically pro-
there is no guarantee that the remaining datacenters would be
vide a level of separation that will allow the
able to fully absorb the workloads from the datacenter that was
organization to recover from a large-scale
destroyed by the disaster.
disaster, its not entirely inconceivable that
a cloud provider could experience a global With this in mind, the benefit of having a backup hosted on a different
outage that impacts multiple datacenters. providers cloud is flexibility. If the organizations primary cloud pro-
vider has adequate capacity in its remaining datacenters, then the
backup can easily be restored, and the workloads can be brought
AWS? AZURE? WHY NOT BOTH?
back online.
Depending on the type of data being pro-
tected, it might make sense to back up the
data to a different providers cloud, as shown
in Figure 2. For instance, AWS subscribers
might want to consider backing their data
up to Azure, or vice versa.
THE BENEFIT OF HAVING
Sometimes there are advantages to backing
up IaaS cloud data to a competing providers
A BACKUP HOSTED ON A
cloud. Not only would backing the data
up to a separate cloud provide complete DIFFERENT PROVIDERS
CLOUD IS FLEXIBILITY.
physical and logical separation between the
primary data and the backup copy, but it
might also help to ensure business continuity
in the event that a cloud services provider
suffers a major outage.
If, on the other hand, the provider begins running out of capacity,
Suppose for a moment that a catastrophic
it might be possible to restore the backups to the competing cloud
event were to occur, and one of the major
platform. Given the differences between the various cloud platforms,
public cloud providers suffers the perma-
it may not be possible to restore entire VMs; but in a pinch it should
nent loss of an entire datacenter (remember
be possible to restore the content of the VMs to newly created VMs.
the recent AWS S3 disaster). In that type of
situation, some subscribers will have inevita-
bly designed their workloads to fail over to a IAAS VS. SAAS BACKUPS
different region. Protecting data residing within an IaaS cloud really isnt all that differ-
ent from protecting data that exists on-premises. Both environments
But there will also be organizations that didnt
use VMs, and somewhat similar backup techniques can be applied.
want to spend the money for cross-region
However, careful consideration must be given to cost and to the
overall protection strategy. Conversely, protecting SaaS data often
proves to be far more difficult, as adequate backup solutions may
Cloud Provider 1 Cloud Provider 2
not always exist.

Brien Posey is a seven-time Microsoft MVP with more than two decades of IT
experience. As a freelance writer, Posey has written thousands of articles and
Production Backup written and contributed to several dozen books on a wide variety of IT topics.
Workload
Prior to going freelance, Posey was a CIO for a national chain of hospitals and
health-care facilities. He has also served as a network administrator for some of
Figure 2. Backing up to separate public cloud providers can the countrys largest insurance companies and for the Department of Defense at
provide an extra level of protection. Fort Knox. You can visit his personal Web site at brienposey.com.

vmug.com 21
 VMUG USERCON
If youve never been to a VMUG event, you cannot afford to miss a local
VMUG UserCon! At this one-day conference, you will:
Connect with hundreds of VMware users in your area
Attend educational sessions on the latest industry trends and topics
Get an inside look at exciting VMware and partner products and services
Experience product demonstrations firsthand
Mingle with industry experts
And more!

UPCOMING USERCON EVENTS

20 JUN 2017 29 SEP 2017 18 OCT 2017 7 NOV 2017

Kansas City, MO Minneapolis Orlando, FL Portland, OR
UserCon EUC Explore UserCon UserCon

21 JUN 2017 5 OCT 2017 19 OCT 2017 8 NOV 2017

Philadelphia, PA Upstate New York Atlanta, GA Silicon Valley, CA
UserCon UserCon UserCon | EUC UserCon

22 JUN 2017 10 OCT 2017 19 OCT 2017 14 NOV 2017

BC Regional Chicago, IL Boston, MA Italy
UserCon UserCon UserCon UserCon

18 JUL 2017 10 OCT 2017 26 OCT 2017 16 NOV 2017

Indianapolis, IN Dallas/Fort Worth Phoenix, AZ United Kingdom
UserCon UserCon UserCon UserCon

19 SEP 2017 13 OCT 2017 2 NOV 2017 16 NOV 2017

New York/New Jersey SoCal Cincinnati, OH Nashville, TN
UserCon UserCon UserCon UserCon

VMUG is excited to feature the newly created
EUC Explore: Empower the Digital Workspace
experience during four unique events this
year. EUC Explore was created to connect IT
professionals, who use or have interest in EUC
solutions, to industry experts from VMware,
EUC vendors, and community members.
VMworld offers the education, connections
and inspiration for technology professionals
who are inventing the future. Dont miss
your opportunity to hear from industry
thought leaders, network with peers, and
attend a wide range of breakout sessions
and trainings. Register today!
vmug.com 23
 VMUG LOCAL GROUP MEETINGS
More than 200 VMUG groups meet locally to learn from industry experts,
discover technology solutions, and share stories and chellenges with peers.

JUNE LOCAL GROUP MEETINGS

19 JUNE 2017 21 JUN 2017 22 JUNE 2017 28 JUN 2017

Gainesville, FL Miami, FL Rochester, NY South Dakota
Local Community Meeting Local Community Meeting Local Community Meeting Local Community Meeting

20 JUN 2017 21 JUN 2017 22 JUNE 2017 28 JUN 2017

Sacramento, CA Auckland, New Zealand UK North East England Philippines
Local Community Meeting Local Community Meeting Local Community Meeting Local Community Meeting

20 JUNE 2017 22 JUN 2017 22 JUNE 2017 30 JUNE 2017

Saskatoon, Canada Providence, RI Providence, RI Boise, ID
Local Community Meeting Local Community Meeting Local Community Meeting Local Community Meeting

21 JUN 2017
22 JUN 2017 23 JUN 2017 7 JUL 2017
Halifax, Nova Scotia,
Lexington, KY Southeast Idaho Dallas-Fort Worth
Canada
Local Community Meeting Local Community Meeting Local Community Meeting
Local Community Meeting

ONLINE COMMUNITIES
VMUG Online Communities is a great place to connect and interact with other VMUG
members. Join these and other online communities!
VMUG Advantage Online Community: Home labs. NSX. EVALexperience. Its what
everyone is buzzing about in the VMUG Advantage Online Community. Get connected
and stay informed!
NSX Online Community: Learn more about VMware NSX and its tremendous impact on the
data centers of today and tomorrow. The community offers an opportunity for Q&As with
NSX experts and product managers, special community content, and discussions with peers.

WEBCASTS
VMUG webcasts feature live interaction through online discussions and
real-time Q&As with VMware experts and technology partners.
View on-demand webcasts and register for upcoming webcasts.

24 vmug > compass Q2 2017

 board of directors

MEET THE VMUG BOARD

The VMUG Board
of Directors is
responsible for
setting the strategy
of VMUG and
working closely
with VMware to
identify areas
Ben Clayton Piergiorgio Brian Chylik Dr. Heinz-Hermann Adam
for growth and Spagnolatti
President Secretary/Treasurer Director
opportunity. Overland Park, KS, USA Vice President Cleveland, OH, USA Mnster, North Rhine-
Milan, Italy Westphalia, Germany

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

READ THE INTERVIEW

Steve Athanas Bonnie Bauder Ann Johnson Brian Kirsch Mariano Maluf
Director Director VMware Representative Director Past President,
Tyngsboro, MA, USA Pierre, SD, USA Palo Alto, CA, USA Milwaukee, WI, USA Atlanta, GA, USA

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

READ THE INTERVIEW

Suzan Pickett David Sandberg Ravi Venkatasubbaiah Jean Williams Brad Tompkins
Director Director Director VMware Representative Chief Executive Officer,
Beaverton, OR, USA Minneapolis, MN, USA San Jose, CA, USA Palo Alto, CA, USA Nashville, TN, USA

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

READ THE INTERVIEW READ THE INTERVIEW

vmug.com 25
 vmug staff

MEET THE VMUG STAFF

The VMUG Marketing Staff supports the VMUG community by managing
Operations & Membership, Event Coordination, Marketing, IT Support and
Partner Engagement. Have a question? Dont hesitate to contact us!

OPERATIONS & MEMBERSHIP

Brad Tompkins Teresa Streit Colleen Jamieson Ann Saari Heather Mayes
Chief Executive Officer VP of Strategy and Director of Operations Director of Membership and Controller
Member Programs Community Engagementr

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

Madison Soave Erika Erkel Sara Brandon Cassie Pitts Kelsey Canfield
Business Development Program Coordinator Program Coordinator Senior Coordinator Operations Associate
Coordinator Leader Development

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

26 vmug > compass Q2 2017

 vmug.com/about/staff

EVENTS MARKETING

Jake Hebrink Julie TenBroek Danielle Ford Lori Donaldson

Account Manager Fulfillment Manager Events and Marketing Director of Marketing
Coordinator

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

PARTNER ENGAGEMENT IT SUPPORT

Jen Ortner Candice Davis Susan Joiner Denis Janis Turner Uligian
Director of Partner Sr. Program Coordinator Account Executive IT Director IT Coordinator
Engagement - Virtual Events and
Webcasts

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

EUROPEAN OFFICE

Esther Westerweele Willem van Vugt Miranda Paridaen Iris Stoffels Esther van Hal
Head of EMEA Office Communications/Branding Sponsor Engagement Project Support Project Support
Coordinator Coordinator

SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL SEND EMAIL

vmug.com 27
330 N. Wabash Ave.
Chicago, IL 60611
Phone: 312.321.6886
Email: info@vmug.com

CONNECT WITH VMUG