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Five Dysfunctions of A Team PDF
Five Dysfunctions of A Team PDF
#1: Absence of Trust The fear to be vulnerable with team members prevents the building of
trust within the team.
#2: Fear of Conflict The desire to preserve artificial harmony stifles the occurrence of
productive, ideological conflict.
#3: Lack of Commitment The lack of clarity and/or a fear of being wrong prevents team
members from making decisions in a timely and definitive way.
#4: Avoidance of Accountability The need to avoid interpersonal discomfort prevents team
members from holding one another accountable for their behaviors.
#5: Inattention to Results The desire for individual credit erodes the focus on collective
success.
Discussion Questions
1. Which Dysfunctions are most likely not a problem for your team. Write them on the
flipchart or whiteboard and celebrate them.
2. Identify which Dysfunctions are in the Needs to be Addressed category. List them on the
flipchart or whiteboard.
Determine which one is most debilitating for your team. (If the results were varied
among team members, attempt to reach a consensus on which Dysfunction you will
address at this time.)
Then, using the suggested tools for overcoming the Five Dysfunctions as a guide (pages
42 to 46), make a plan to address it. Write down your action steps on the Key Learnings
Chart.
SESSION SPEAKER Patrick Lencioni is the founder and president of The Table Group, a management consulting firm
in the San Francisco Bay Area, which specializes in executive team development and organizational
effectiveness. His 1998 best-selling book, The Five Temptations of a CEO, positioned him as a
leader in the new trend of business fiction. His latest book, The Five Dysfunctions of a Team,
explains how to build teams and eliminate organizational politics.