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BUILDING THE INFRASTRUCTURE TO ENABLE THE CHANGING FACE OF IT

MARCH 2015 \ VOL. 6 \ N0. 2

k E D I T O R S D E S K k INFOGRAPHICS

Networking Data Mine


for the Cloud?
Ill Drink to That

k S D N S TA R T E R K I T k IoT

Taking Some of The Internet of


the DIY out of SDN Pings: Real Networks
That Support IoT

CLOUD
NETWORKING
GETS REAL
Cloud adoption is no k T H E S U B N ET
k INFOGRAPHICS

longer a question of if, From Ports to Pulse Check


or even when. The Programming:
real question is: Is your A Networking
network ready for it? Career Evolves
CLOUD DATA MINE SDN STARTER KITS PULSE CHECK IoT THE SUBNET

EDITORS DESK | JESSICA SCARPATI

Networking for the Cloud? Ill Drink to That

For a long time, I just figured I wasnt a peoples recommendations. I had no clue
Got a cloud
beer person. how to articulate what it was that I specifi-
computing
Beer never really tasted good to me. It cally liked or disliked. I was ready to just
project on tap?
was always too bitter, too carbonated and accept that beer is beer, and I didnt like
Dont forget about
too zingy. My taste buds would read it as a any of it.
the network.
combination of grass, grapefruit and the Then I had my first pint of Guinness,
adhesive backing of postage stamps. But as and the world suddenly made sense.
the craft beer revival began to sweep across So what does beer have to do with net-
the United States several years ago, I de- working? In this case, admittedly, the
cided it was time to give this beer thing an- connection is oblique and maybe a little
other shot. tenuous. Our cover story on cloud network-
I tried a lot of beers. I hated a lot of beers. ing (Building a Network That Supports the
IPAs were the worst, but I was no great fan Cloud) in this issue of Network Evolution
of most lagers either. I didnt speak the lan- got me thinking about one of the biggest
guage of beer drinkers, so I went by other contradictions in cloud computing. For

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most clouds to be cost effective and opera- vendors offering starter kits (Taking Some
tionally efficient, they often must deliver of the DIY out of SDN), which aim to make
a one-size-fits-all service. Enterprise IT small SDN deployments or labs more ac-
needs, however, are anything but that. cessible to enterprises. And dont miss con-
That is to say, we cant direct you to one tributor Dina Gerdemans story profiling
common network architecture for every three enterprise-grade Internet of Things
cloud deployment. Thats due to the fact (IoT) deployments and the wireless LANs
that clouds, like beer, come in so many that bring them to life (The Internet of
styles and flavorssee what I did there? Pings: Real Networks That Support IoT).
from public to private to hybrid. Finally, be sure to check out this edition
The term cloud computing can mean of The Subnet, in which one networking
anything from infrastructure as a service pro describes her personal and professional
to software as a service, and it includes journey from pint-sized computer geek to
dozens of other as-a-service models in be- Google data center engineer to network
tween. And as contributor Sean M. Kerner automation guru (From Ports to Program-
explores in this issues cover story, the net- ming: A Networking Career Evolves). n
work strategy you develop to support the
cloud must be equally multifaceted. Jessica Scarpati
Also in this issue, we take a look at the re- Networking Media Group
cent flurry of software-defined networking Features and E-zine Editor

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Cloud computing has


Cloud
fundamentally changed the

Building a way enterprises deploy and


use IT resources. How much
Network does the network also have
That Supports to transform?

the Cloud
Building a network that supports
cloud computing appears, for many net-
work engineers, to be a path paved by fat
BY SEAN M. KERNER
pipes. But some enterprise networks need
more than extra bandwidth to deliver what
the cloud promises: operational efficiency,
lower costs and greater agility to deploy,
consume and manage IT resources.
And while there has been no shortage
of hype about cloud computing, it isnt all

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just hot air. Public cloud service spend- enterprises to optimize their network op-
ing is projected to hit $127 billion in 2018, erations, improve security and lower costs.
up from $56.6 billion in 2014, according to Achieving those goals requires more than
IDC. With a compound annual growth rate the right technology investments. Take it
of 22.8%, public cloud spending is grow- from those who have been there: People,
ing six times faster than the IT market as a process and strategy are just as important
whole, IDC reports. to cloud networking as the actual infra-
Meanwhile, private and hybrid cloud de- structure deployed.
ployments continue to flourish, with 58% At K&L Gates LLP, a Boston-based global
of the 600 IT decision makers re- law firm with more than 2,000 lawyers
cently polled by Current Analysis spread across five continents, the cloud
saying they used private cloud ar- isnt just an idea; its an operational shift
Network forecast: chitecture in 2014. The poll found that has had a significant impact through-
Cloudy with a
chance of pain 28% had adopted a hybrid cloud out the firm. K&L Gates uses both private
strategy. and public cloud technologies today.
Whats your biggest The task of designing, testing, de- We manage over two petabytes of data,
challenge with cloud
networking? ploying and managing cloud-ready and I wanted to be able to take advantage
Take our quick poll
networks is a multifaceted effort of cloud architecture, explains Scott M.
that presents several challenges, Angelo, chief information officer at K&L
but it can also be an opportunity for Gates.

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Angelo has been at K&L Gates for three been a cry for more capacity in order to
years and he has, in fact, been able to shift move to the cloud.
his organization to benefit from the cloud. Bask Iyer is the CIO of Juniper Networks
But its an effort that wasnt without its and is responsible for the internal network
challengesand it was no small undertak- and applications that Junipers employees
ing either. use every day. As Iyer has transitioned Ju-
So, what had to change at K&L Gates in nipers own network to support public, pri-
order to take advantage of the cloud? vate and hybrid cloud models, hes had to
Everything, Angelo says. try to make sense of what cloud networking
truly requires.
The SaaS [software as a service] vendors
Its Not Just dont want to make cloud sound compli-
About Fat Pipes cated, he says, so they just tell you to put
The SaaS vendors
When enterprises consider a in a fat pipe.
dont want to make cloud
move to the cloudpublic, pri- In reality, however, simply putting in a fat
sound complicated, so
they just tell you to put vate or hybridthe first item on pipethat is, a higher-bandwidth network
in a fat pipe. many networking professionals connectionshould be just one piece of a
Bask Iyer, wish lists is more bandwidth. broader cloud networking strategy. That
Even at companies that live and said, building a network for cloud is not a
CIO, Juniper Networks

breathe networking, there has one-size-fits-all approach either. Network

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requirements for cloud depend on which associated data live entirely in a public or
model of cloud computing is going to be private cloud.
used, the way in which cloud-hosted appli- In this case, there are few specific net-
cations and workloads will be reached, and work requirements beyond the capacity re-
the amount of traffic expected between on- quired to move files back and forth as well
premises systems and the cloud, according as a means for secure access, Frey says.
to Jim Frey, vice president of research for Many cloud providers offer VPN services
hybrid cloud and infrastructure manage- directly, or a cloud-based router can be de-
ment at Enterprise Management Associ- ployed as a VPN gateway.
ates Inc. Networking gets a little more complex
A dedicated WAN link to the cloud af- with hybrid cloud, which EMAs research
fords enterprises more con- indicates is growing at 40% annually
trol over performance and more than twice as fast as pure public or

76%
security, and security, but private cloud deployments.In a hybrid
connecting via the Internet cloud, data resides both in the public cloud
enables cloud applications and in a private cloud, which ends up creat-
of global data center traffic and workloads to be acces- ing a number of requirements for specific
will come from cloud services
and applications by 2018. sible from anywhere.In networking features.
Source: Cisco Global Cloud Index: Forecast and Methodology,
20132018, Cisco, November 2014 the simplest cloud deploy- VLANs or overlay networksi.e., VX-
ments, applications and their LAN, NVGRE or OTVwill be needed to

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segment or isolate traffic both within the in optimizing enterprise networks for the
cloud, if available from cloud provider, cloud.
and to and from the cloud, Frey suggests. SDN and NFV are both highly relevant
Quality of service and DSCP traffic priori- to cloud networking, although live produc-
tization may also be necessary to ensure tion usage is still in early stages, Frey says.
enough bandwidth is reserved and avail-
able for critical transactions or data flows,
he adds. Cloud Networking:
Additionally, WAN optimization appli- Look at the Big Picture
ances or application delivery controllers Making big architectural shifts is often
may be used to compress and acceler- easier said than done, however, and the
ate traffic, depending on the application technical hurdles are often just one half
type.Adoption of virtual appliances for of the equation. Juniper CIO Iyer says
network security and monitoring are also that, generally speaking, many people in
an option in deployments where theyre an enterprise dont pay attention to in-
necessary, practical and cost effective. frastructure until its broken. In the past,
The concept of network programma- events like Y2K and other big IT trends like
bility, via software-defined networking VoIP put a focus on infrastructure. Now
(SDN) and network functions virtualiza- its cloud computing, security threats and
tion (NFV), will also play a significant role mobility that have renewed emphasis on

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infrastructure. down a lot of our data centers, he says.


We were potholing before, Iyer says. You dont need so much gear in so many
We were building things where we saw data centers.
holes and increasing bandwidth as we While theres no shortage of networking-
needed it. savvy minds at Juniper, Iyer is still the IT
The problem with that approach was that guy. That means he got no special favors
he was spending a lot of time and money on when it came to figuring out the best path
infrastructure. By fully embracing a why forward.
not cloud? approachcontinually evaluat- People would rather go help customers
ing the cloud readiness of every service and than help me with the network, he says.
applicationIyer has been able So I still have to get my architects and do
to optimize Junipers internal IT design for policy, security, et cetera.
operations with a dramatic data The cloud provided an opportunity to
By building an infra-
center consolidation project. He remove the mind-numbing aspects of
structure that enables the
decommissioned 18 of the com- networking, he says, which included rou-
move to the cloud, we
ended up shutting down a panys 20 data centers, lowering tine tasks like IP address management
lot of our data centers. the total cost of the network. and other common services that are now
Bask Iyer, By building an infrastruc- more centrally managed and controlled in a
ture that enables the move to cloud network.
CIO, Juniper Networks

the cloud, we ended up shutting Jos Fernandez Balseiro, technical officer

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and project manager at the European private cloud that could effectively lever-
Space Agency (ESA), says that while more age, in a robust way, the Layer 2 features of
bandwidth was certainly necessary to sup- the new WANwhile also maintaining the
port the Paris-based space agencys pri- legacy network security infrastructure that
vate cloud project, its only one piece of his imposes choke points to allow traffic to al-
cloud networking strategy. ways go through.
By the time ESA undertook its private Many organizations today do not really
cloud project, it was already in the midst know whether they need business continu-
of upgrading parts of its WAN from a 100 ity at all and, if yes, whether this need could
Mbps, Layer 3 MPLS service to a 1 Gbps, be addressed in ways that have a contained
Layer 2 WAN service. Balseiro faced a two- impact on the network, he says.
part challenge. First, the new WAN needed
to allow traffic to flow seamlessly between
all of ESAs main sites and branches; some Dont Forget About People
branches are in remote locations and do In addition to infrastructure needs, a suc-
not have access to a large amount of band- cessful cloud networking strategy also con-
width, so reusing the existing connections siders the people that need to be part of the
was mandatory. network transformation. Such a shift typi-
Second, Balseiro also needed to design a cally requires a networking team that has
business continuity plan for the agencys the technical know-how to navigate cloud

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computing and virtualization, and one that I had existing contracts with data cen-
is willing to work closely with other groups ters that were major constraints for me get-
within IT to coordinate a broader strategy. ting to where I wanted and needed to be,
For Angelo, at K&L Gates, a lot of his Angelo says. There were also contracts
companys journey to the cloud didnt have with some of the older technology that we
to do with the pure technology aspects. knew we wanted to get off of.
Angelo faced a talent management chal- The question of capital depreciation for
lengegetting the right mix of people, part- technology assets is another consideration
nerships and vendors to come up with the and challenge that needs to be part of a
best solution. cloud network transformation.
Also outside the world of switches and All the stars need to align so you can
routers, IT pros dabbling in cloud for the get things to happen, or you have to work
first time often run into problems with leg- really hard to make things happen, Angelo
acy service provider and vendor contracts. says. n

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Data Mine
k What are you doing with your k The dirty dozen of network security
wireless LAN this year? These 12 misguidedalbeit frighteningly commonpractices are
guaranteed to reduce network availability, increase expenditure
Respondents could select more than one answer. or risks, and alienate end users, according to Gartner.

Shiny-new-object syndrome (unnecessary


40%
38% spending on latest-and-greatest products)
33%
30% Culture of no (denying all requests to maintain lockdown)
24%
20% Insufficient focus on users and business requirements
15%
10%
Defense with inadequate depth
(inadequate defense-in-depth strategy)
0
Organizational misalignment
Expanding Upgrading Integrating None
it it cellular of these Suboptimal branch architecture
and Wi-Fi

Source: 2015 IT Priorities Survey, TechTarget, January 2015, N=934


Security blind spots
Uncoordinated policy management

$4 MILLION
Noncompetitive vendor selections
Hazardous network segmentation
Inadequate end-user education
The average annual cost of application, network and server downtime
from outages and degradations for a North American enterprise.
Inadequate security event management
Source: The Cost of Server, Application, and Network Downtime, Infonetics Research/IHS,
January 2015, N=205 medium and large businesses Source: Avoid These Dirty Dozen Network Security Worst Practices, Gartner, January 2015

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Want to get into software-


SDN Starter Kits
defined networking but dont

Taking Some know where to begin? So-called


starter kits can eliminate some
of the DIY of the do-it-yourself aspects

out of SDN of SDN and ease you into a


new deployment.

Sometimes youd rather order la


carte. You want to download one song, not
BY JESSICA SCARPATI
the whole album. You only need one light
bulb, not a pack of four. You want to eat one
piece of chocolate, not a whole box. Choices
like these usually come at a premium, but
you get exactly what you want.
Other times, however, you may not be
sure what items you need, how many are

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required or how they fit together. Its mostly due to the budget. None of my
Most network engineers interested in switches are OpenFlow-capable, so if youre
software-defined networking (SDN) but talking about SDN from an OpenFlow per-
not yet SDN savants find themselves in the spective, it would basically take a rip and
latter category. Theyre excited about the replace.
prospect of network programmability, but Concerns like Paxsons havent gone un-
very few have the exper- noticed by vendors, and they are respond-
tise, staff or budget to suc- ing with kind of a prix-fixe alternative to
cessfully design, test and the do-it-yourself model of SDNa bun-
Enterprises still launch a full-scale SDN dle-discount, no-assembly-required pack-
slow to deploy SDN
Do you have any form of software- deployment. age of products known as an SDN starter
defined networking (SDN) deployed
SDN is a passion of kit. Pica8 was the first to launch one in De-

30+70+s
in your LAN, WAN and/or data center?
mine, but I dont see my cember 2013, which led to an avalanche of
employer getting into similar announcements last year from Big
30%
Yes
that area anytime soon, Switch Networks, Cisco, Dell, NEC, Plexxi
70% says Aaron Paxson, global and Tallac Networks.
No
network manager at SVP The kits range significantly in terms of
Worldwide, a sewing cost, size and the variety of deployment op-
Source: Software-defined networking survey, TechTarget, January 2015, machine manufacturer tions, depending on what theyll be used
N=744
based in LaVergne, Tenn. for. In general, however, they consist of a

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small number of switches and SDN control- Removing the


lers with pre-integrated software, a short- Guesswork From SDN
term software license and a professional Christian Sarrasin is the founder and CEO
support contract. of Clean Safe Cloud, a cloud provider in
The goal is straightforward: Convince Switzerland, although the company hasnt
enterprises they dont need to be Google yet gone to market with its service. Sarrasin
or Facebook to afford and find a use for and his chief technology officer (CTO) are
SDN. in the process of designing and building a
There are some enterprises that look data center network based on SDN for their
at their networks and say, We do need to cloud offeringhoused in a nuclear-blast-
change, but we want to limit how fast we proof, ex-Swiss Army bunker.
change and how much we change, says When they began evaluating the various
Brad Casemore, a research director at IDC. approaches to SDN, the two entrepreneurs
Cost is definitely a major consideration, were initially interested in white-box
but I also think its about making [SDN] less switching, particularly switches that ran
frightening, Casemore adds. One way to on Linux-based networking software from
do that is to let people play with the tech- Cumulus Networks. The cost savings inher-
nology and begin to find out what they can ent in the model were attractive, and Sarra-
do with it. They see fewer risks and more sin says he liked any approach that would
opportunities. keep the threat of vendor lock-in at bay.

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But they also considered Big Switch, with support perspective.


a particular interest in how the vendor Clean Safe Cloud is using Big Switchs
bridged physical and virtual switching. Big higher-end starter kit, which has a list price
Switch ultimately won the dealnot only of $99,000 and is designed for a production
due to its architecture but also because environment, not a lab. The kit comes with
the vendors starter kit, which Clean Safe four leaf and two spine bare-metal switches
Cloud is using to build its network, takes from Edge-Core Networks, redundant
the guesswork out of what Sarrasin and his controllers, a three-year Big Cloud Fabric
team need in order to implement SDN. software license, three years of hardware/
Yes, we could do it our- software support and 40 Gigabit Ethernet
selves [with white-box leaf-spine cables. The setup comprises two
switches], but we dont re- racks of gear, which translate into support
Yes, we could do it ourselves
ally want to run that risk, for about 2,000 virtual machines on mod-
[with white-box switches], and we dont think that ern servers, according to Prashant Gan-
but we dont really want would be money wisely dhi, Big Switchs vice president of product
to run that risk, and we dont placed, Sarrasin says. management.
think that would be money Were going to have pretty Big Switch also sells a single-rack,
wisely placed.
stringent SLAs, and we $39,000 starter kit geared more toward lab
Christian Sarrasin, CEO, Clean Safe Cloud
need to have a good vendor environments; that kit has less redundancy,
standing behind us from a and it has a one-year support contract and

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software license, Gandhi says. The licenses At the other end is Ciscos collection of four
included in either kit have no limitations in Application Centric Infrastructure (ACI)
terms of features, according to Big Switch, starter kits, announced last July, which
and all of the gear is modular, meaning it range from $250,000 to $350,000 and con-
could be used in or re- sist of various packages of Nexus switches,
purposed for a larger ACI software licenses, Application Policy
deployment. Infrastructure Controller (APIC) clusters
Top uses for SDN
To say that no two SDN and 40-gigabit optical cables.
Which SDN services do enterprises
consider most important? starter kits are the same Darien Hirotsu is an SDN consultant at
Network virtualization
would be an understate- SDN Essentials in Newark, Del., which pro-
% 77 ment. At the low end is vides SDN-related training, consulting and
Network monitoring/
management NECs $3,000 Program- managed services. He uses Pica8s Open-
64
mableFlow Starter Pack, Flow-based Open SDN starter kit for the
%

Network
orchestration announced last October, companys internal lab as well as for train-
49
%

Load balancing and


which provides licensing ing sessions with clients. The kit, listed at
dynamic security (tied)
%47
for up to five switches on $8,895 and intended for lab environments,
Application its ProgrammableFlow contains only softwarespecifically, a CD-
optimization
%34 controllers and is targeted ROM loaded with Ryu, an open source SDN
Source: Software-defined networking survey, TechTarget, January 2015, to lab environments and controller, plus an OpenFlow-based net-
N=150
small-scale deployments. work tap application and Wireshark. The

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kit also requires the separate purchase of white-box switching, you can do that as
a Pica8 white-box switch, which runs the well.
vendors PicOS software.
The value of starter kits like Pica8s is
their ability to let network engineers get Cracking the Enterprise
hands-on experience with SDN technology SDN Market
in a preconfigured, pre-tested platform, Hi- For enterprises looking to make a gradual
rotsu says. transition to SDN, starter kits can help lay
For us, whats appealing about the Pica8 the groundwork, says IDCs Casemore.
SDN starter kit, in particu- Workloads are shifting to greater virtu-
lar, is its a little bit of every- alizationmaybe even to containers over
thingmeaning if you want timeso youre looking at how you need to
Workloads are shifting to dive into some Python automate your network, build a flatter to-
to greater virtualization, so code and understand how pology and make it programmable, he says.
youre looking at how you need the guts of Ryu work, you You realize youve got to make changes
to automate your network,
have the option to do that, to your network, but you realize you cant
build a flatter topology and
he says. On the flip side, if make them overnight. Many organizations
make it programmable.
youre more of a networking- are looking at [how they can begin] spin-
Brad Casemore,
research director at IDC centric person and want to ning up new workloads on this new in-
learn OpenFlow and touch frastructure, so a starter kit can provide a

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foundation for that. Starter Kits, Not Learning Kits


Paxson, the global network manager at For networking pros just looking to toy
SVP Worldwide, acknowledges that most around with SDN, however, starter kits are
SDN products still have big hurdles to over- far from the most economical option. Even
comeprimarily, the questionable level of the cheapest kits cost thousands of dol-
support for multi-vendor networks. But lars, and they are aimed at enterprises tak-
by lowering other barriers to entry, such ing their first real steps into SDN. In other
as cost and complexity, starter kits may be words, most starter kits are too expensive
just what SDN needs to get a foothold in the to be learning kits.
enterprise, he adds. Free emulators like Mininet allow
You have an industry that hasnt network engineers to experiment with
changed in a very, very long time. Maybe OpenFlow networks on a virtual machine
the only things that changed are the pro- without the need for any switches or con-
tocols, management and some speeds, but troller hardware. Some vendors like Big
SDN changes all of that. So you really have Switch provide free loaner gear to prospec-
to have something thats put together and tive customers for a few months. Other
proven to work, Paxson says. I think [the vendors, including Pica8 and Brocade, are
starter kit] is a great business model to get offering free, scaled-down versions of their
SDN into an industry that hasnt changed operating systems for testing on bare-metal
for 30 years. switches.

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Ive done the vast majority of my Open- able for people who dont want to DIY, but
Flow and SDN testing in pure virtual labs at this stage, even if you buy one of these
because, frankly, its very easy to set up a starter kits, youre still doing a lot of do-it-
Mininet lab and play with OpenFlow and yourself, Mangold says. I think the value
OpenFlow controllers. And thats really all in these starter kits is more for the vendors
you need to understand the basics and core and them trying to get customers sold on
concepts of SDN, says Brandon Mangold, a their solutions.
principal architect at United Airlines work- SDN Essentials Hirotsu also acknowl-
ing on developing a next-generation data edges that while starter kits eliminate the
center architecture based on need to start from scratch, they are far from
SDN. foolproof and still require specific skills
Mangold is in the process and a familiarity with SDN.
Starter kits are valuable of testing products from Nu- Any starter kit involves an investment in
for people who dont want age Networks, Ciscos ACI time and in growing your expertise. For ex-
to DIY, but at this stage, product suite and VMwares ample, if youre a network engineer and you
even if you buy one of these
NSX platform. He is not us- havent had to touch a lot of open source
starter kits, youre still doing
ing any commercial starter software, you may not be familiar with how
a lot of do-it-yourself.
kits, and he is skeptical of to update the open source code, Hirotsu
Brandon Mangold,
principal architect, United Airlines their worth. says. I think its a good place to start [if
The starter kits are valu- you have] the full range of skills that are

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involved. But if you want to be an SDN en-


gineer, one of the things that needs to hap-
pen is you need to acquire skills that take
Starter kits hint at vendor strengths
you out of your comfort zone.
SDN STARTER KITS come in all shapes and sizes, ranging in cost from a As with any technology, Uniteds Man-
couple thousand to over a quarter-million dollars. But thats not the only gold contends, some of the most important
factor that separates them from each other.
lessons are revealed during traditional
Several starter kits are marketed for specific use cases:
vendor bake-offs. The limitations Man-
n Big Switch Networks pitches its two starter kits gold says he encountered in the SDN prod-
as the foundation for building private clouds.
ucts hes testing are too vendor-specific to
n Pica8s starter kit focuses on a network tap application.
uncover in an emulation tool, and theyre
significant enough that he wouldnt find
n Plexxi offers three distinct starter kits for agile data centers, it acceptable to discover them after mak-
distributed clouds and big data analytics.
ing an investment in the actual equipment,
You can learn a lot about where [these vendors] expect or hope to
whether it comes in a starter kit or tradi-
make inroads, says Brad Casemore, a research director at IDC. They tional purchase.
definitely see that they have a value proposition for those use cases, Although a nondisclosure agreement
and theyre putting together really bite-sized ways of adopting the
prohibits him from getting too specific,
technology. n
Mangold says his biggest concerns with
software-centric platforms like NSX and

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Nuage are that they dont work best in want to focus on, and we kind of knew all of
anything but a single-hypervisor, fully vir- the solutions were still going to be a work in
tualized data center, and he has found sig- progress.
nificant scale issues. As for ACI, he has Starter kits dont have all the answers,
found Ciscos rapid-fire software updates acknowledges IDCs Casemore, who em-
for the various products arent keeping phasizes that the success of any SDN de-
up with each other, making it difficult to ployment depends on current and future
achieve feature alignment across the whole technology needs, as well as the level of ex-
ACI suite. pertise among IT staff.
We are disappointed with all of the so- This is potentially one step in a much
lutions. Reality doesnt meet the market- longer journey, Casemore says.
ing hype, Mangold says. Frankly, for any Enterprises need to look at various
modern organizationenterprise, specifi- starter kit options and figure out which is
callywith a mix of requirements, none of appropriate for the sorts of workloads they
the solutions that were looking at are quite want to run and intend to runin other
where theyre supposed to be. But we kind words, what theyve got now and what they
of expected that. Were still early in the plan to deployand evaluate them within
testing phases to validate what direction we that prism, he adds. n

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Pulse Check
k Hold the phone: Whos your k What happens when WAN
primary telephony vendor? performance goes south?
Respondents could select multiple answers.

44%
Cisco CIO gets pressure from
bosses or other managers 44%
23%
Avaya
It tarnishes the reputation
of the IT department 43%
14%
Microsoft
The company loses revenue 38%

The company may not meet


2% regulatory requirements 14%
4%
Mitel Networks The company loses
Panasonic customers 13%
NEC Toshiba
Samsung
Siemens 1% The company receives
7%
negative publicity
ShoreTel
Source: 2014 Wide Area Networking State-of-the-Market Report, Ashton Metzler
Source: 2014 IT Decision Maker UC Survey Report, Wainhouse Research, April 2014, N=153 & Associates, April 2014, N=200+ IT pros

51% of businesses will increase their budget this year for network performance technologies.
Source: Visibility, Automation and Analysis: A Winning Combo for Reliable Networks, Aberdeen Group, November 2014

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Enough already with the


IoT
proverbial smart refrigerator

The Internet that orders more milk when


youre out. Here are three
of Pings: Real enterprise-grade deployments

Networks That of the Internet of Things and


a look at the networks that
Support IoT make it all happen.

In the early 1980s, a Coke machine at


BY DINA GERDEMAN
Carnegie Mellon University was connected
to the Internet. It reported on its inventory
and provided information about whether
newly loaded drinks were ice cold.
This was the beginning, as the legend
goes, of what would become known as the
Internet of Things (IoT).

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Today, IoT technologyphysical objects of customers at its hotels and expo center.
with network connectivity for sending and There are the families who dont want a va-
receiving datahas become a powerful cation to disrupt all the alerts and messages
force in a variety of organizations, includ- theyd normally get on their connected
ing cities, school districts and businesses. smartwatches, fitness devices, smart-
In November, Gartner forecast that 4.9 phones, tablets and laptops. And then there
billion connected things would be in use are the groups that bring in large events re-
in 2015, up 30% from 2014. That number is quiring wireless connectivity for hundreds
likely to reach 25 billion by 2020, Gartner or even thousands of devices.
says. But in addition to serving its customers
Three organizations that have embraced personal connectivity needs, the Sands
IoTthe Las Vegas Sands, the city of San network also facilitates many of its internal
Jose and Texas beer distributor Del Papa operations using IoT technology, allow-
discuss their strategies and pull the curtain ing staff to remotely adjust the tempera-
back on the networking technologies that ture of hotel rooms and large exhibit halls,
enable them. lock doors, change lighting, manage freezer
temperatures and monitor pool chemical
levels.
IoT: A Sure Bet for Las Vegas Sands The Sands network is equipped to theo-
The Las Vegas Sands has two primary types retically handle up to 800,000 devices, and

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it has carried connectivity for as many as his Wi-Fi network for high density and
34,000 at one time, says Justin Herrman, ensure his LAN and WAN have sufficient
executive director of information technol- bandwidth.
ogy at the Sands. The events are extremely high mainte-
The company tapped nance. One event can bring millions
Xirrus for its network- [of people] in two days, Herrman says.
How do you think IoT ing needs, working with We cant afford to lose [connectivity].
will affect security? the vendor to build robust The Sands Wi-Fi network includes 270
wired and wireless net- of Xirrus high-density arrays, and each of
17% of networking works, backed up by qual- those units can provide connectivity for
professionals believe the
Internet of Things (IoT) will
be a security disaster
ity of service to ensure thousands of wireless devices at a time. The
performance. Traffic from arrays flow back to a 10 Gbps wired LAN
49% believe IoT will have the
same level of security problems
IoT devices rides over the connection, and eventually out to a 6 Gbps
we have today with other apps
and systems
same infrastructure as WAN link, which consists of five 1 Gbps
standard wireless traffic, Metro Ethernet connections provided
21% believe IoT will provide which means that in order by multiple carriers for redundancy. The
an opportunity to improve
security to accommodate an in- Sands also uses load-balancing devices to
creasing number of devices share all six lines simultaneously and pre-
Source: Securing the Internet of Thing Survey, the SANS
Institute, January 2014, N=391; 13% chose other.
and growing data demands, vent downtime.
Herrman needed to design The benefit of installing 270 devices

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versus 1,200 is that it was only a fraction moving for IoT accommodations in the
of the install, and the ongoing support near future.
will always be less. Its been outstanding, The hotel is hoping to take IoT a step fur-
Herrman says. You manage them all inde- ther and perhaps get to the point of recog-
pendently in the cloud, and you can man- nizing a customers preferences, making
age them simultaneously. sure a special drink and certain cigar a cli-
The Sands tested a project recently that ent enjoyed at a sister property in Asia is
used guests flight and auto registration in- also available in the customers Las Vegas
formation to automatically send a welcome room upon arrival.
message when they arrived at the airport or People want the future now. When they
by car and were within city limits. The bell- walk onto a property, they want the prop-
man would know when to expect the cus- erty to recognize them, Herrman says.
tomer, and a key to the hotel room door was And were trying to get there. We want the
provided on a mobile device with an app, so property to breathe with them at a micro
the guest didnt have to go to the front desk level.
to check in.
When we ran the demo, quite a few peo-
ple opted into it, Herrman says. Were As San Jose Grows,
looking to get the capital and make this Wi-Fi Steps Up to Support IoT
a reality next year. There are huge gears The city of San Jose is expecting its

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population to balloon from its current 1


million residents to 1.4 milliona 40% in-
Cities that greenlight IoT projects creaseby 2040. Last summer, the north-
to reduce traffic, pollution
ern California city partnered with Intel to
Smart cities that combine sensor networks with traffic management and
parking technologies will significantly reduce congestion on the roads over run a six-month pilot program to install a
the next four years, according to a recent study. But less time in traffic isnt
the only thing that will make residents of those cities breathe easy.
network of sensors around the city to col-
lect data on everything from traffic flow to
IoT air pollution.
technology
is expected to The city placed the sensors in strategic
cumulatively reduce
carbon dioxide spots throughout its 180 square miles, in-
emissions by
164 million metric tons
around the world
cluding an area in south San Jose where
through 2019.
two freeways intersect and a large mall and
Thats
equivalent to the
high school stand; a downtown site near a
annual emissions
produced by light rail, commuter train and bus system;
an area in east San Jose near a small munic-
35 million
vehicles.

ipal airport and mall; and in the northern


end of the city near some wetlands.
The city intends to use the data it collects
Source: Smart Cities: Strategies, Energy, Emissions and Cost Savings 2014-2019, Juniper Research, January 2015 to make decisions about planning mass
transit systems and roadwaysas well as

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commercial and residential buildingsto streetlights they used, some used a wired
accommodate the expected population connection, some used the citys wireless
growth, says Vijay Sammeta, San Joses LAN and others used cellular connectiv-
CIO. ity. The city pulled some sensors down to
We didnt walk into this with any pre- switch them around as they got a feel for
conceived notions, Sammeta says. Were which type of connectivity worked best.
letting these data sets tell a story about Pulling cable took longer than tapping
whats going on in our community. The ulti- into Wi-Fi or using cellular service, so the
mate goal is to take transit data, air quality city found the wireless and cellular connec-
data, how full parking lots are and any other tions easier to deploy.
data we collect to understand the data. As long as were doing this project, we
From there, the city will decide what con- wanted to learn a little bit about what
versations we can have about urban design would be successful, says Sammeta.
and traffic patterns, and then we can take There are a variety of different models to
some action. deploy, and we wanted to test all three.
The infrastructure requires two critical On its wireless access points (APs) from
components: power for the sensor and the Ruckus Wireless, the city deployed a sepa-
ability to get the data from the sensor to rate wireless network specifically for the
the cloud. The city connected the sensors IoT data, allowing San Joses IT team to
to streetlights, and depending on which have tight control over security. Intel

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houses a Hadoop cluster in the cloud that also came with a nice bonus: It helps work-
all the data flows into, and all the micro- ers fill orders and get them out the door
transactions get aggregated there for data more quickly.
analysis. The company can now monitor and make
Its important for cities to look at this real-time remote changes to the heating,
type of technology so they can continue to ventilation and air-conditioning system.
provide meaningful data to elected officials Keeping an eye on the thermostat is impor-
to make more informed decisions, Sam- tant, since Del Papa has an agreement with
meta says. It involves looking at IoT op- Anheuser-Busch to keep the warehouse at a
portunities that will shape those decisions. certain temperature to protect the beer.
Similarly, the company can remotely
control lighting in its buildings. Many of
Smart Networks Brew Big the lights are automated, with office lights
Savings for Del Papa Distributing turning on at 8 a.m. and turning off at 5 p.m.
Del Papaa Texas-based beer, water and The warehouse has motion-sensor lights
energy-drink distributorbegan integrat- that turn off if no activity is detected within
ing Ciscos IoT technology into its new 15 minutes. This provides an additional se-
Texas City facility in the spring of 2012. The curity bonus; if the system shows that the
company was simply hoping to reduce en- lights in the back of the warehouse turned
ergy costs, but it found that IoT technology on in the middle of the night, the company

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can look into whether it was because an led to big, albeit unintended, productiv-
intruder entered the building. And if the ity gains. The companys previous wire-
lights are accidentally left on at the end of less infrastructure was unreliable, and if
the night, they can be remotely shut down. an employee stood in a certain section of
We had to sell the efficiencies to the the warehouse, the worker might lose a sig-
board members, says Steve Holtsclaw, in- nal and lose access to the details of an in-
formation systems manager at Del Papa coming order on a wireless device. So the
Distributing. There is this up-front cost, employee may then have had to move to a
but when you look at the kilowatt usage different section of the warehouse to see
now versus what we could be the order before pulling the products. Now
using, were seeing an incred- the warehouse is saturated with strong,
ible savings. We can also set consistent wireless coverage to remove
We can also set targets targets and decide we only those dead zones.
and decide we only want want to use this much watt- Filling orders is what sells beer and
to use this much wattage age every month or every makes money, Holtsclaw says. You
every month or every year,
year, and we can control it so wouldnt think it was time consuming, but
and we can control it so that
we will hit those targets.
that we will hit those targets the old system turned an eight-hour day
Steve Holtsclaw, information
or come under them. into a 10-hour day in terms of overtime
systems manager, Del Papa Distributing The network supporting costs, delays in verifying orders and loading
the IoT technology has also trucks. We dont have that issue anymore.

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Holtsclaw and his team had to gut most of distribution frames inside each build-
their legacy network and start from scratch ing. Holtsclaw wanted to make sure all the
with the IoT infrastructure. switch ports were capable of going up to 10
We had a mismatched hodgepodge of Gbps to accommodate future needs.
vendors and equipment that didnt work Not only did I buy this equipment to uti-
well with each other, Holtsclaw says. It lize it with what we have, but we are also
was all out of date and not up to par with thinking in terms of the future, he says.
what we needed to do. Everything is at a minimum now, but it
Del Papas network runs on Ciscos Cata- is capable of being upgraded with an easy
lyst 3850 series and 3750-X series switches switch-over.
in its access and distribution The sensors use a mix of wireless and
layers, Nexus 7000 series wired connectivity, and they all commu-

20%
switches in its core, Aironet nicate via the IP on the network. Those
3602i APs for its WLAN and sensors or nodes on my network have an
Ciscos 5508 wireless control- active heartbeat back to the server and the
of identity and access manage- ler. It also uses the vendors application used to manage those devices,
ment implementations made
through 2016 will be driven by
Integrated Services Rout- Holtsclaw says. That active connection al-
the Internet of Things. ers, along with a fiber optic lows for the real-time management of each
backbone into the facilities device and provides an accurate read on the
Source: Predicts 2015: Identity and Access Management,
Gartner, December 2014

with connecting intermediate status and settings of the devices.

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The company encountered a few familiar with the software, so my team


hiccups after installing the technology had to get involved sometimes.
although not in terms of the technology Stephen Lurie, vice president of IoT
itself functioning as it should, but rather solutions at Zones, the Cisco partner
in training non-IT employees how to that helped set up Del Papas network,
use it properly. says IoT is bound to grow as businesses
Many of our people dont normally deal find new ways of using data to pinpoint
with technology, so it took a lot of effort to inefficiencies.
make sure people were trained, he says. All of these sensors, they have a voice,
For the first couple of months, there were Lurie says. They speak a language. And
times when the gates werent opening be- now, with the adoption of IoT, that voice
cause warehouse personnel were getting can be heard. n

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THE SUBNET | Q&A | JESSICA SCARPATI

From Ports to Programming:


A Networking Career Evolves

n Leslie Carr
Leslie Carr has managed networks for Ansible, Python and Puppet, coming up
n M
 ember
of Customer some of the biggest names on the Web. She with ways to automate configuration
Experience
n C
 umulus Networks
used to be a senior network operations en- changes in Linux-based switches, just as
n San Francisco, Calif. gineer at the Wikimedia Foundation, and sys admins have been able to do with serv-
before that, she was a network engineer at ers for years.
Twitter, Craigslist and Google.
These days, Carr, who chats with us What are you working on lately?
for this edition of The Subnet, is a self- Im doing all these demonstrationsits
described automation guru at Cumu- demonstration crazinessfor our big 2.5
lus Networks, a Silicon Valley technology release. Were putting in new features, so
company that develops Linux-based net- Ive been testing the features in a more
working software for bare-metal switches. real-world environment. Ive got a lab with
Carr spends her days elbow-deep in batch three racks of switches, so I get to play with
scripts and programming languages like all those, which makes me super happy. Ive

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been doing a lot of testing and a lot of au- over again. I always think the best sysad-
tomation for demos to show off all the new min is a lazy sysadmin because its like, I
features. dont want to have to keep doing this over
and over. Hey, if I use batch scripting, I can
How did you make that transition from spend twice as long doing it once and then
being a pure network engineer to one five minutes doing it every other time.
that dabbles heavily in programming? Wikimedia is where I really got into it,
When I started in IT, I did a lot of tech sup- and what really helped was having a very
port for little companies, so I think Im supportive team. My co-workers were al-
lucky in that I had some exposure to the ways really happy to help and review my
languages. It happened sociallyjust look- code, which was really awful at first and be-
ing over peoples shoulders came less awful as time went on. Theyd cri-
and asking, Hey, what are tique in a nice way. It can be hard to find a
you doing? Oh, cool, let me great group of co-workers who have no ego
If I use batch scripting, I can see that. And then when I because some people will just say, Oh, I
spend twice as long doing it started at Google, I started in can do this better, instead of actually help-
once and then five minutes the data centers, and thats ing. But they said, Hey, I see why youre
doing it every other time. where I learned batch script- doing it this way, but if you do it this other
Leslie Carr, Cumulus Networks
ing because there were a lot way, its way better.
of processes wed do over and And also being able to Google questions

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on the Internet. I mean, seriously! Without theyve got plenty of breathing room.
Stack Overflow, I dont think Id get half of Then video started to become popular,
my work done. and this was before [Google] bought You-
Tube. I still remember when we finally got
Youve worked on networks for some 100 gigs at the edge, which we thought was
of the largest Internet companies. amazing and huge at the time and which is
What was that like? still pretty huge for a lot of companies.
When I started at Google in the data cen- We got little weights that were actually
ters, we were replacing our core switches, 100 grams [to represent 100 Gigabit Eth-
so they had the vendor come out and give ernet] and painted them gold because we
us this three-hour talk about how every- were thinking, This is amazing, and itll
thing worked inside, and I thought, Wow, take us so long to get beyond this.
this is amazing. I think they had ten 24- Four months later, we got 250 gigs at the
port Gig-E blades, which back in 2004 was edge. Then about three months after that,
incredible. It was like, Whos going to use we got 500 gigs at the edge, and they were
all that bandwidth?! Just the way all the saying, All right, this is the last one. How
traffic flowed in between the chips was so video took off was insane. We thought, Fi-
mind-blowing. Then, not long after, we nally, the growth is going to slow down. Of
upgraded our entire network to 10 gig, and course, it turned out that it grew exponen-
then we thought, Were doing this, so now tially, and now, Google doesnt even think

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in terms of gigabits anymore. Then in high school, I was always good


Then I went to Craigslist, which is very at science and math, and people would say,
popular but is very text-heavy and very You should become an engineer! I liked
small-image-heavyno videoso having to chemistry, so I went to college to become a
rescale my prefixes from terabits down to chemical engineer.
gigabits was a huge leap. I didnt have a computer in college, so
I had to use the computer labs. I know I
How did you get into IT and, sound like an old ladyIm sure young
specifically, networking? people today all have laptops, but back in
My mom loves to tell this story: I was in the 90s, we had to share computers in a
preschool, and our preschool got an Apple lab. The Windows and Mac computer labs
II. It was new and shiny, and I got sent to always had long lines, but there also was
time-out every other day because after this Linux computer lab and not only was
I started playing with it, I didnt want to it always empty, but the monitors were one
stop. I would push the other kids off the inch bigger. So I was thinking, Id better
chair, and then I would lie and tell my mom learn how to use this Linux thing if I want
I didnt get to use the computer at all. The to be able to get into the computer lab. I
teacher would tell her, Actually, she was just sat down and was very confused and
sent to time-out because she did not want started asking people around me, looking
to share. over their shoulder and seeing what they

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were doing. I finally learned enough so I Then I had gotten laid off from my job
could explore on my own. And, honestly, in Pittsburgh during the economic down-
since it wasnt my computer, I didnt have a turn in the early 2000s. There were no jobs
fear of breaking it because I could just go sit in Pittsburgh, which sucked, so I thought,
at the next one. This is going to be my low point. I am go-
While I was in college, I changed majors ing to apply for a job at McDonalds. I loved
a lot and found out that chemical engineer- Pittsburgh and wanted to stay there, and
ing was the least-exciting parts of chemis- then I got turned down from McDonalds
try for me. But I also needed a job, so I had for not having enough retail experience.
several awful retail jobs. One of my friends I was like, no, this is my low point. My
needed tech support for a Web hosting/ unemployment was close to running out,
ISP company his friend was starting to and some of my friends who had moved to
broaden, so I was thinking, OK, I think I D.C. were saying, There are jobs here. I
can do that. I got to say a lot of times, Are looked online and put my application in at
you sure your computers plugged in? Are a few places, and one of the places that
you sure the modems plugged in? wrote back was Google. I got a couple of
But that really got me started in IT, so I other offers, which was amazing because
started doing lots of odd jobs. I built com- I went from turned down from McDon-
puters for six-packs of beer and things like alds to getting several offers for tech-
that. nical, entry-level positions. And back in

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2004, it was like, yes, I want to work for time on the data center, so then I moved
Google! over to the networking team.
Back then, Google was smaller, so [after
I got my first job there in the data centers], OK, one more geeky question:
my manager called up the director of net- Whats your favorite video game?
work engineering and said, Hey, Ive got Its actually probably still Baldurs Gate or
a woman who really wants to get into your Baldurs Gate 2. Its a 90s D&D [Dungeons
field. What should we do? So the director & Dragons] game, and they just rereleased
of networking at the time, Cathy Chen, who it last year with a lot of bug fixes and upped
is awesome, said, Well, we have some de- resolution. It runs on my Mac laptop, and
ployments going on so how about she just its still so much fun. Even though the
shadows and see how we work together? graphics have obviously not aged as well, I
She can learn whats going on. still think good storyline and good game-
I started doing that and shadowing more play make for an awesome game. I have
and more. And I realized I was spending all replayed it twice since it rereleased, and its
of my time on the network and none of my still a great game. n

3 9 N E T W O R K E V O L U T I O N, M A R C H 2 0 1 5
CONTRIBUTORS

DINA GERDEMAN is as a freelance writer and editor, de-


veloping content and editing copy for various Web publi-
cations, including CMO.com, Harvard Business Schools
publication and TechTarget publications. She has 16 Network Evolution is a SearchNetworking.com e-publication.
years additional experience as a journalist and holds both
Kate Gerwig, Editorial Director
a bachelors degree in journalism and masters degree in
Jessica Scarpati, Features and E-zine Editor
communications from the University of Florida.
Kara Gattine, Executive Managing Editor

Chuck Moozakis, Executive Editor


SEAN M. KERNER is an IT consultant, technology enthusi-
Antone Gonsalves, Director of News
ast and tinkerer, and has been known to spend his spare
Brenda L. Horrigan, Associate Managing Editor
time immersed in the study of the Klingon language and
satellite pictures of Area 51. He has pulled Token Ring, Gina Narcisi, Senior News Writer

configured NetWare and has been known to compile his Linda Koury, Director of Online Design

own Linux kernel. He consults to industry and media or- Neva Maniscalco, Graphic Designer

ganizations on technology issues.


FOR SALES INQUIRIES, PLEASE CONTACT:
Doug Olender, Senior Vice President/Group Publisher
dolender@techtarget.com
JESSICA SCARPATI is features and e-zine editor of
Network Evolution in TechTargets Networking Media
Group. Scarpati was previously the site editor for Search-
@
WEBSITE EMAIL TWITTER
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