work

poster swot
You can use this
poster for:

step 1
Research

A >  F raming the

Strengths Weaknesses
project

Internal factors Internal factors

that contribute to create value that decrease value

+
internal internal

Opportunities Threats
External factors External factors
that (can) influence your service positively that (can) influence your service negatively

+
external external

www.servicedesigntoolkit.org
Namahn and Yellow Window
Service Design