Hailee Mertz

mertz.hailee@gmail.com / (407) 201-9868

https://www.linkedin.com/in/hailee-mertz-2a378331/

Career Objective

To obtain a meaningful and challenging position that fully utilizes my business acumen, problem solving skills, and ability to create
authentic and effective relationships with colleagues and professional partners.

Work Experience

Agency Services Coordinator Alameda County Community Food Bank June 2016 - Present

- Support reporting, food safety, and contract compliance for over 200 emergency food service organizations in Alameda County,
CA, while strategically building capacity to better serve the areas most vulnerable populations.
- Re-evaluate and create new Standard Operating Procedures for capacity growth grants, new agency membership onboarding,
Ceres 4 CRM (Microsoft Dynamics NAV for food banks) account management, and more.
- Manage the Pathways for Community Voices pilot program -- in partnership with Feeding America, Urban Institute, and Fund for
Shared Insight -- designed to engage community organizations and the people they serve in a collaborative effort to create
effective and inclusive food distribution practices.
- Contributed as a panelist for Leading Community-Based Initiatives in the Network: Lessons Learned during Feeding Americas
Agency Capacity, Programs and Nutrition 2017 Conference in Chicago, IL.

Agency Relations Coordinator Second Harvest Food Bank of Central Florida July 2013 - June 2016

Built meaningful relationships and program compliance within a portfolio of over 200 Partner Agencies while working to promote
program capacity growth and sustainable change for the Central Florida community. Supervised Feeding America and USDA food
safety compliance among agencies in West Orange, Seminole, Lake, and Volusia Counties.

UCF Legislative Scholar The Florida Senate Jan. 2016 - March 2016

Assisted Senator Geraldine F. Thompson and her staff during the 2016 legislative session in Tallahassee, FL. Tasks included, but were
not limited to, constituency support, authoring of press releases, committee material preparation, and research of legislation.

Hunger Study Coordinator Public Allies of Central Florida Sept. 2012 - June 2013

Managed data collection for the Second Harvest Food Bank of Central Florida during Feeding Americas Hunger In America 2014
Study. Conducted surveys with Partner Agencies and their clients to inform a report detailing the problem of food insecurity
throughout the United States. The position was provided through the Americorps program, Public Allies of Central Florida.

Education and Certifications

- MBA applicant for Fall 2018

- B.S. in Interdisciplinary Studies from University of Central Florida. Areas of focus include Commerce and Public Affairs;
Minor in Social and Behavioral Studies.
- Certificate of Volunteer Management from Rollins College in Orlando, Florida.
Technical Skills

- Microsoft Office Suite (i.e. Excel, Word, PowerPoint, Outlook, Publisher)

- Ceres 4 - Microsoft Dynamics NAV (Food Bank CRM customization)
- Google Drive (i.e. Docs, Sheets, Slides)
- Survey Monkey

Volunteer Experience

Peer Mentor
Page 15
Mentored and tutored elementary through middle school kids after school at Parramore Kidz Zones Homework Room in Orlando,
Florida.

Volunteer
Worked with several nonprofits and local governments in Central Florida, including Habitat for Humanity, City of Eatonville,
Devereux Florida, Impower, The Mustard Seed, City of Orlando, Clean the World, and others.

References

Sue Coberg - Associate Director of Agency Relations

Alameda County Community Food Bank
(510) 635-3663
SCoberg@ACCFB.org

Erin Gray - Agency Relations Manager

Second Harvest Food Bank of Central Florida
(407) 514-1045
EGray@FeedHopeNow.org