JACOB CACERES-REYES

(910)-528-1664 jc.king95@gmail.com

EDUCATION:

Bachelor of Arts, Theatre, Cum Laude, May 2017

Minor in Entrepreneurship and Innovations
University of North Carolina Wilmington
Exchange Program, January-June 2016
Roehampton University, London, United Kingdom

EXPERIENCE:

Patron Services Staff, Interlochen Center for the Arts, Michigan June- August 2017
Provided excellent customer service to patrons, faculty, staff, and students
House manage student and guest artist performances
Staff on-site box offices at venues on campus
Coordinated the transportation of patrons from parking lots to venues.
Sold merchandise of artists such as Diana Ross and Michael McDonald
Marketing Associate/House Manager, UNCW Theatre, UNCW October 2016-May 2017
Assisted with the social media marketing campaign for the 2016/2017 theatre season.
Introduced some marking tools to the department such as Facebook Ads, Snapchat Geofilters, and Instagram ads.
House-managed every theatrical performance for the Department of Theatre.
Assisted patrons with their needs from the moment they arrived at the theatre until the moment they left
Marketing Intern, GastroGirl, Wilmington, NC March 2017- May 2017
Created social media content for Facebook and Instagram
Scheduled weekly social media campaign for Facebook.
Looked for ways to improve the number of followers on its social media platforms.
Assistant to the Manager, Swain Center, University of North Carolina Wilmington August 2016- December 2016
Designed promotional material for the courses provided by the organization.
Created and performed promotional speeches for the courses provided by the organization in classrooms at the
University.
Marketing Director, UNCW High Seas, University of North Carolina Wilmington August 2015- Present
Lead the promotional campaign for auditions at the beginning of the fall and spring semester around the college
campus and in social media.
Assisted with the design of marketing flyers for the group.
Coordinated the distribution of marketing materials around campus through the appropriate channels.
Receptionist, Office of Scholarships and Financial Aid, UNCW January 2015- May 2015
Answered high pressure phone calls related to financial aid
Assisted parents and students seeking help for financial aid
Mantained excellent customer service with all of our clients

Assistant in Office, Centro Hispano, UNCW August 2013- July 2016

Collaborate and volunteer in the creation of the organizations events
Analyze data and turn into graphs for the purpose of showing in events
Facilitate resources and aid to students who visit Centro Hispano seeking for advice on school work, employment
and involvement.
Utilized my fluent Spanish speaking and writing skills when giving campus tours, essay overviews, etc.

Skills: Spanish (native speaker and writer), Proficient in Microsoft Excel, Word, Power Point, drivers license, strong
written and verbal communication, Proficient using Canva.com, Proficient using Salesforce, Expert in Social media such
as Facebook, Snapchat, and Instagram.