Functional Track Problem Description

OTC EDI Shipment Failure and error handling

EDI Error handling and notification

OTC
Reoccurring pending transaction and open interface transaction failure
INV/OTC during month end
OTC no metrics for EDI transaction flows

Open order reconciliation challenges every month end

OTC
EDI issue identification and resolution
OTC
Solution Offered
Modulized EDI Shipment Code and fixed all recurring issues on EDI Shipments
Summary of every day EDI transaction notified as email attachment for daily reconciliation
and rectifying the error

Concurrent program to delete or update pending transaction and without any data fix

new Report to summarize each transaction type and 3PL partner

sending daily / weekly open orders with root cause and action required to fix and close the
open orders within BioMarin and 3PL partner
Provided Cheat sheet for all possible failures and errors and best way to resolve and handle
the errors
Value Realized/Business Benefit
All EDI Shipments are self-sustained and revenue recognized every day

better user experience and faster resolution

faster month end closure and resolution without data fix and migration delay

WIP- Tops management have data to visualize actual EDI volume

Faster reconciliation of open orders and report issues with 3PL before month end

better and faster error handling and easy onboarding