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PrivacyNotice PDF
PrivacyNotice PDF
Financial companies choose how they share your personal information. Federal law gives consumers the
Why? right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and
protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
What? Social Security Number and account balances
Account transactions and income
Credit scores and checking account information
All financial companies need to share customers personal information to run their everyday business. In
the section below, we list the reasons financial companies can share their customers personal information;
How? the reasons Citizens Bank, N.A. and Citizens Bank of Pennsylvania (Citizens), which are subsidiaries of
Citizens Financial Group, Inc., choose to share; and whether you can limit this sharing.
Mail-in Form
Mark if you want to limit:
Do not allow your affiliates to use my personal information to market to me.
Name:
Account Number:
Mail to:
Address: Citizens Bank
Apt. #: P.O. Box 42020
Providence, RI 02940-2020
City, State, Zip:
Phone Number:
Page 2
Who we are
Who is providing Citizens Bank, N.A. and Citizens Bank of Pennsylvania (Citizens), which are subsidiaries of Citizens Financial
this notice? Group, Inc.
What we do
How does Citizens protect To protect your personal information from unauthorized access and use, we use security measures that are designed
my personal information? to comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
Open an account or deposit money
How does Citizens collect
Apply for a loan or provide account information
my personal information?
Enter into an investment advisory contract
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
Sharing for affiliates everyday business purposes information about your creditworthiness
Why cant I limit Affiliates from using your information to market to you
all sharing? Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your
rights under state law.
What happens when
I limit sharing for an
Your choices will apply to everyone on your account.
account I hold jointly
with someone else?
Definitions
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Affiliates O
ur affiliates include those companies that control, are controlled by or are under common control with Citizens
Bank, N.A. and Citizens Bank of Pennsylvania (Citizens), which are subsidiaries of Citizens Financial Group, Inc.,
such as other banks and mortgage companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates C
itizens Bank, N.A. and Citizens Bank of Pennsylvania, which are subsidiaries of Citizens Financial Group, do not
share with nonaffiliates so they can market to you.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Joint marketing
O ur joint marketing partners include insurance companies and financial product or service companies.