CONSUMER WELFARE MONTH CELEBRATION

CONSUMER QUIZ 2017

PROVINCIAL LEVEL
October 10, 2017

EASY ROUND

10 QUESTIONS (1 POINT EACH)

TRUE OR FALSE

1. R.A. 7394, Consumer Act of the Philippines is the law that was signed by
then President Corazon C. Aquino on May 27, 1992 and took effect on June 7,
1992, that aims to provide protection to consumers by stabilizing the price and
supply of basic necessities and prime commodities.

ANSWER: FALSE

Reason: R.A. 7581, Price Act.

2. The Senior Citizen is entitled of 20% discount on the following products and
services: medicines, air transportation, hotels, utility, prime and basic
commodities.

ANSWER: FALSE

Reason: R.A. 9994 provides that utility, prime and basic commodities have a
discount of 5%.

3. The head of Office of the Senior Citizens Affair (OSCA) in the municipality is
appointed by the Mayor and must be at least a college graduate.

ANSWER: FALSE

Reason: R.A. 9994 provides that the OSCA Head is at least a high school
graduate.

4. The eight (8) Consumer Rights was conceptualized on March 16, 1962 in the
Philippines.

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ANSWER: FALSE
Reason: It was conceptualized in the United States of America by President
John F. Kennedy.

5. Import Commodity Clearance (ICC) stickers for motorcycle helmets are

issued by the Land Transportation Office (LTO) in collaboration with the
Department of Trade and Industry.

ANSWER: FALSE

Reason: Only the Department of Trade and Industry issues Import Commodity
Clearances.

6. Panic-buying is the abnormal phenomenon where consumers buy basic

necessities and prime commodities grossly in excess of their normal
requirement resulting in undue shortages of such goods to the prejudice of less
privileged consumers.

ANSWER: TRUE

7. Price tag must be written clearly, indicating the price of the consumer
product excluding VAT and other types of charges per unit in pesos and
centavos.

ANSWER: FALSE

Reason: Price tag must include VAT and other type of charges in pesos and
centavos.

8. One of the remedies that a consumer can demand from the retailer,
supplier, dealer or distributor of imperfect or defective products is
reimbursement of the amount paid for the defective product with prejudice to
any losses.

ANSWER: FALSE

Reason: Reimburse the amount paid for the defective product without prejudice
to any losses.
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9. The Director of Realty Service Council of the Philippines is empowered to
prescribe standards and qualifications for the realty service practitioners under
R.A. No. 2728.

ANSWER: FALSE

Reason: The Director of Bureau of Trade Regulation and Consumer Protection

10. ASEAN was established on August 8, 1967.

ANSWER: TRUE

AVERAGE ROUND

10 QUESTIONS (2 POINTS EACH)

MULTIPLE CHOICE

1. Unless sooner lifted by the President, automatic price control on basic

necessities shall remain effective for the duration of the condition that brought
it about.

a. not more than 90 days

b. not more than 60 days
c. not more than 45 days
d. not more than 30 days

ANSWER: B. Not more than 60 days

2. The following are prime commodities under the Price Act, EXCEPT:

a. Garlic and vinegar

b. Toilet soap
c. Potable bottled water
d. Patis

ANSWER: C. Potable bottled water

Reason:
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Garlic and Vinegar are not basic necessities but listed under the list of prime
commodities under the R.A. No. 7581, as amended.

3. In Guaranty of Service Firms, service firms shall guarantee workmanship and

replacement of spare parts for a period _________ which shall be indicated in
the pertinent invoices.

a. Not less than 120 days

b. Not less than 90 days
c. Not less than 60 days
d. Not less than 30 days

ANSWER: B. Not less than 90 days

4. It means the average price at which any basic necessity has been sold in a
given time within a month a particular area is declared a disaster area or under
a state of calamity.

a. Prevailing price
b. Regular price
c. Average price
d. Least price

ANSWER: A. Prevailing price

5. The Consumer Act of the Philippines, especially Title III, Chapter I, Rule 2
Section 7 of Department Administrative Order (DAO) No. 2, series 1993, the
words _________ or words to such effect shall not be written into the contract
of sales, receipt or sales transaction, in any document evidencing such sale or
anywhere in the store or business establishment.

a. Sale items are non-refundable

b. Exchange will not be accepted on item in any way used, damaged or
altered
c. Exchange of merchandise will not be accepted without a valid receipt or
other evidence of purchase
d. No Return, No Exchange

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ANSWER: D. No Return, No Exchange

6. What are the two (2) government agencies mandated to implement

Republic Act 10054, otherwise known as the Motorcycle Helmet Act of
2009?

a. Department of Transportation and Communication and DTI

b. Philippine National Police and DTI
c. Department of Public Works and Highways and DTI
d. LTFRB and DTI

ANSWER: A. DOTC and DTI

7. This act is also known as the Citizenship Retention and Re-acquisition Act of
2003.

a. Republic Act No. 9225

b. Republic Act No. 9255
c. Republic Act No. 9205
d. Republic Act No. 9505

ANSWER: A. RA No. 9225

8. To avoid falling prey to phishing and other online scams, the DTI reminds
consumers to keep in mind the following tips, except:

a. Never directly respond to an e-mail asking for personal information.

b. Verify the messages authenticity by contacting the institution yourself.
c. Be wary of pop-up windows by always clicking on the small x in the
upper corner of the window.
d. If you think you have received a fraudulent spam email, forward it to the
National Bureau of Investigation (NBI)

ANSWER: D

Reason: Forward the spam email to National Telecommunications Commission

(NTC), not NBI

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9. It exists where the buyer expressly tells the seller the reason for acquiring
the goods/product being sold, and where the buyer relies on the sellers skill or
judgment on the quality of the goods.

a. Full warranty
b. Implied Warranty
c. Extended Warranty
d. Life time Warranty

ANSWER: B. Implied warranty

10. The following are the key principles of ASEAN except:

a. Effective cooperation among themselves.

b. Settlement of differences by peaceful means
c. Interference in the internal affairs of one another
d. Renunciation of the threat or use of force

ANSWER: C.

DIFFICULT ROUND

10 QUESTIONS (3 POINTS EACH)

WRITE THE CORRECT ANSWER (Wrong spelling, wrong)

1. This program has been launched by the Department of Trade & Industry to
give due recognition to establishments upholding consumer rights and
practising responsible business.

ANSWER: BAGWIS AWARD PROGRAM

2. Who sits as Chairman in the Local Price Coordinating Council (LPCC) in every
province?

ANSWER: PROVINCIAL GOVERNOR OR GOVERNOR

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3. It refers to t the branch of medical science devoted to the study of the
biological and physical changes and the diseases of old age.

ANSWER: Geriatrics

4. It means consumer sales or leases which are personally solicited by any

person or organization by telephone, person-to-person contact or by written
or printed communication other than general advertising or consummated at
the buyers residence or a place of business.

ANSWER: Home Solicitation Sale

5. It refers to a mode of dispute resolution whereby DTI facilitates

communication and negotiation between parties and assists them in reaching
a voluntary agreement regarding a dispute.

ANSWER: Mediation

6. In case of trade transaction, it means the amount of money which would

constitute full payment upon delivery of the property (except money) or
service purchased at the creditors place of business.

ANSWER: CASH PRICE

7. It refers to that part of the package of a tobacco product that is most likely
to be displayed, presented, or shown or examined under normal and
customary conditions.

ANSWER: Principal display panel

8. When did former President Benigno P-noy Aquino sign the Philippine
Lemon Law?

ANSWER: July 15, 2014

9. It refers to a technique intended for broad consumer participation which

intends to increase the sales, patronage and/or goodwill of a product.
ANSWER: Sales Promotion
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10. It refers to a written warranty that meets all the minimum requirements
and standards set forth under the Consumer Act of the Philippines.

ANSWER: Full Warranty

TIE-BREAKER ROUND

1 POINT EACH

WRITE THE CORRECT ANSWER (Wrong spelling , wrong)

1. A consumer product which can no longer be used for the purpose which it
was made, produced or manufactured.

ANSWER: Deteriorated Product

2. A product which fails to comply with an applicable consumer safety rule

which creates a substantial risk or injury to the public.

ANSWER: Substandard Product

3. The rules, procedures and criteria by which one may participate and win and
by which the winner may claim his prize in a sales promotion.

ANSWER: Mechanics

4. Under the Price Act, the head of the implementing agency may from time to
time issue prices for any or all basic necessities and prime commodities under
his jurisdiction for the information and guidance of producers, manufacturers,
traders, retailers and consumers known as____________.

ANSWER: Suggested Retail Price

5. When a person has stocks of any basic necessity or prime commodity fifty
(50%) higher than his usual inventory and unreasonably limits, refuses or fails
to sell the same to the general public at the time of discovery of the stocks is a
prima facie evidence of ________.

ANSWER: Hoarding
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6. The sale or offering for sale of any basic necessity or prime commodity at a
price grossly in excess of its true worth.

ANSWER: Profiteering

7. The maximum price at which any basic necessity or prime commodity maybe
sold to the public.

ANSWER: Price Ceiling

8. It means the sale, lease, exchange, traffic or distribution of goods,

commodities, productions, services or property, tangible or intangible.

ANSWER: Commerce

9. It refers to the set of conditions to be fulfilled to ensure the quality and

safety of a product.

ANSWER: Standard or Standards

10. What does PBR stands for?

ANSWER: Philippine Business Registry

-THE END-

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