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Useful words and 4. 2.

Checking
3.phrases:
Checking
Hotel outin
Services
To R: Welcome
R:Room
make
Good reservations
service:
morning.
At the Hotel
toHello.
the Sheraton.
May IRoom
help you? May I help you?
service.
Were
A:C: C:
Yes, Id
Hello,
fully like
Id booked.
like to check
I'm calling
to checkfromin. I have
now. aMy
out room 1reservation.
1 3names
. I would
1. Hotel Reservation R:
AAdams,
single Whats
like room/a
room
to order your
312.
double name,
dinner.
Heres
room/aplease?
the key.
twin room/a suite
R: Hello, Ashley Hotel. C: What
AR:room
RS:
One Phillip
with
moment, Mallow.
awould
shower/a
please,
you bath/a
like
sir. to
...telephone/air
order?
Heres your bill.
C: Hello. I'd like to make reservations for 3 C:R:I'dYes
conditioning
Would likeMr.
you theMallow.
like to
roast
check You
beefand requested
dinner,
see ifwith amashed
single is
the amount
nights beginning March 6. At room
correct?
thepotatoes for
reception three
anddesk nights,
green beans.is that correct?
R: Yes, of course. What kind of room would To
A:RS:C: Would
check
WhatsYes,
in/to could
the 14 Ipounds
you
check have
careoutforafor?
room
somethingon thetoupper
drink
you like? Check floors,
R:with
Thats
out away
dinner'?
is
foratthe from
midday. the ice machine?
phone calls you made from
C: I'd like a double room. How much would Fill
your
C:R:Ah,
in Noyes
room.
the problem.
a large Do
registration you
glass
form ofprefer
milk. a smoking or
that be? Sign
A:RS:non-smoking
Can
in Any
the
I pay withfloor?
register
dessert? travellers cheques?
R: A double room is $42.00 a night. Pay
R:C: C: Non-smoking
Certainly.
byAcashdish or ofMay
credit
vanilla please.
I have
card
ice your
creampassport, please?
C: O.K. I'll take it. Hotel
A:RS:R:service/room
Here Could
Thank
you are. you fill
you. outbring
We'll
service the registration
it up in aboutform,
thirty
R: What is the name, please? Put please.
R: itCould
minutes.
on my Thank
you bill,
sign you.
each cheque here for me? by
please. And will you be paying
C: The name is Scott, Nil and Susan. Are cash allowed
A: Sure.
pets or creditincard? the hotel?
R: And what time are you arriving? To C:
R:give Cash,
Herea are wake if
your you accept
- upreceipt
call atandAmerican
7.00. dollars.
your change, sir.
C: We're planning to arrive around 8:00 in the To
ThankR: aOf
call you.
taxicourse,
to thesir. If you require local
airport.
evening. currencies
A: Thank you.we can also exchange money for
Goodbye.
R: Very well, Mam. We'll have your room you.
ready for you. C: Thats great, I do need some cash.
C: OK. Thank you. R: Your room number is 1109. Heres your
R: Thank you for calling Ashley Hotel. key. Enjoy your stay at the Sheraton. If you
require anything further, feel free to call the
front desk. Would you like assistance with
your bags?
C: No thanks, I only have one. I can manage.

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