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Training Manual

1
Do you have ...

...any questions or suggestions regarding this manual?

Address:
Wincor Nixdorf International GmbH
WN SD CSQ 11
33094Paderborn
Germany

Fax: +49 (0) 52 51 693-5565

E-mail: servicesupport@wincor-nixdorf.com

2
Wincor Nixdorf International GmbH 2006
All rights, including rights of translation and
rights of reproduction by reprinting, copying
or similar methods, even of parts, are reserved.

Any violations give rise to a claim for damages

All rights, including rights created by patent


grants or registration of a utility model or
design, are reserved. Delivery subject to
availability; right of technical modifications
reserved.

All names of hardware and software


products mentioned in this manual are
trade names and/or trademarks of their
respective manufactures.

3
INTERNATIONAL SUPPORT HOTLINE 13
OVERVIEW PROCASH(XE) ATMS 14
WIRING DIAGRAMS PROCASH (XE) SERIES 15
System wiring diagram PC1500xe (4 ch. FitWin) 15
System wiring diagram PC1500xe (8 ch. FitWin) 16
System wiring diagram PC2000xe 17
System wiring diagram PC2050xe 18
System wiring diagram PC2100xe 19
System wiring diagram PC2150xe 20
System wiring diagram PC2250xe 21
System wiring diagram PC2350xe 22
FACIA OF PROCASH 2XXX(XE) 23
LOGO ILLUMINATION WITH CCFL 23
CENTRAL POWER SUPPLY UNIT II 01750049728 24
Views 24
Description 24
Safety functions: 25
Short-circuit 25
Overvoltage and overtemperature 25
Pin assignment 27
CENTRAL POWER SUPPLY UNIT III 01750069162 29
Views 29
Description 29
Safety functions 30
Short-circuit 30
Overvoltage and overtemperature 30
Output voltages 31
Pin assignment 32
POWER DISTRIBUTOR 01750004231 / 2365 36
Technical data 37
Power outputs 37
Pin assignment 38
POWER DISTRIBUTOR 01750073167 39
POWER DISTRIBUTOR 0323900000 FOR PROCASH 2XXXXE 41
PIN ASSIGNMENT 42
SPECIAL ELECTRONICS MODULE III 01750003214 43
Controls and indicators 43
Mode of operation 43
4
Switch-on characteristics 44
Controlling the power supply 44
UPS operation 44
Device views 46
Pin assignment 47
EMBEDDED PC4 FOR PRO CASH 2XXXXE 54
Overview of PC variants 54
Rear side 57
Front side 58
Position of jumpers 61
Jumper settings 62
BIOS SETUP 63
Advanced BIOS features 64
Advanced Chipset features 65
Integrated peripherals 66
Power Management Setup 67
PNP/PCI configurations 68
EMBEDDED COMPACT PC P4 / C4 69
Overview of PC variants 69
Technical data 70
Front side 72
Rear side 73
P195+ Motherboard (ICFT) 01750079126 74
Lithium battery 75
Position of jumpers 76
Jumper settings 77
BIOS-Setup 78
Standard CMOS features 78
Advanced BIOS features 79
Advanced chipset features 80
Integrated peripherals 81
Power management setup 82
PNP/PCI configurations 83
Frequency/voltage control 83
16-PORT MULTIPORT CARD 01750034037 FOR PROCASH 2XXX(XE) 84
8-PORT MULTIPORT CARD 01750034038 FOR PROCASH 1500XE. 85
4-PORT MULTIPORT CARD 01750037518 FOR PROCASH 1500XE. 86

5
CARD READER CHD V2X. 87
Device views 89
Overall view 89
Front view 91
Rear view 92
V.24 version 92
Device version used 94
Position of components. 96
Technical data 97
Removing a jammed card (ACT version only) 98
Cleaning and test utilities 99
DIP HYBRID READER ICM 300 01750041226 100
Block diagram 101
Function elements 102
Rear view 102
Top view 103
Side view 104
Technical data 105
Maintenance and service 106
SOFTKEYS 107
Description 107
EPP V5 109
Overviev EPP versions 110
Description 111
Port configuration (V.24 / USB) 114
V.24 mode 114
USB mode 114
Reset button 115
Smartcard interfaces 116
Replacing the EPP in the event of an error 117
Maintenance work 118
Battery check 118
Replacing the battery 118
12.1 LCD BOX DVI 01750064487 12.1 LCD BOX DVI
01750092357 119
Connections 120
LCD Wiring diagram 12.1 121

6
Technical data 122
General 122
LCD 122
15" LCD BOX DVI 01750060091 15'' LCD BOX DVI 01750084538123
Connections 124
LCD Wiring diagram 15 125
Technical data 126
General 126
LCD 126
TOUCHSCREEN FOR LCD MONITOR 127
Operation 127
Calibration 127
LED display on the touch controller 128
RECEIPT PRINTER TP07 / NP07 129
Views of thermal printer TP07 130
Overall view 130
Detail views 131
Control panel 133
Ports 134
Position of sensors TP07 135
Position of sensors NP07 136
Paper path monitoring 137
Indicators at power-on 138
Indicators when online 138
Functions of keys 139
Normal operation 139
Internal test 140
Calling and exiting the 'internal test with paper' 140
Calling and exiting the 'internal test without paper' 142
Indicators for the selected test level 143
Description of the test programs 144
Test level 1 (paper sensor test) 144
Test level 2 (printer test) 144
Test level 3 (statistical information) 144
Test level 4 (reset EEPROM parameters to default values) 148
Test level 5 mark test or cutter / presenter test 149
Test level 6 (carrier test) (only NP07) 151

7
Test level 7 (set EEPROM sensor values to factory default) 152
Error handling 153
Error indicators 153
ERROR LED blinking pattern 154
ERROR LED blinking pattern 154
Recoverable errors 154
Unrecoverable errors 156
JOURNAL PRINTER TP06 / NP06 157
Connecting the printer 158
Power supply 158
Data interface 158
Views of thermal printer TP06 159
Overall view 159
Control panel and connectors 161
Position of sensors 162
Views of matrix printer NP06 163
Overall view 163
Control panel and connectors 165
Position of sensors 166
Status indicators 167
Indicators at power-on 167
Indicators when online 167
Functions of keys 168
Normal operation 168
Internal test 169
Internal test with paper 169
Internal test without paper 169
Internal test 170
Calling and exiting the 'internal test with paper' 170
Calling and exiting the 'internal test without paper' 172
Displaying the selected test level 173
Description of the test programs 174
Test level 1 (paper sensor test) 174
Test level 2 (printer test) 174
Test level 3 (statistical information) 174
Test level 4 (reset EEPROM parameters to default values) 178
Test level 5 (test of the take-up reel) 178

8
Test level 6 (carrier test (NP06 only)) 179
Test level 7 (set EEPROM sensor values to factory default) 180
Error handling 181
Error indicators 181
ERROR LED blinking pattern 182
Recoverable errors 182
Unrecoverable errors 184
Troubleshooting 185
Temperature error in the print head or thermal array 185
High voltage / low voltage error 185
Printer error 185
Paper motion error 186
Maintenance and service 187
Maintenance counter 187
Remedying poor print quality 187
Matrix printer NP06 187
Thermal printer TP06 188
OPERATOR PANEL 01750018100 189
OPERATOR PANEL 01750018100 189
Mechanical construction 189
Labeling of keys and indicators 190
Switch-on 192
Operation 193
Setup 193
Setup program start mask 193
Setting the operator panel type 194
Setting the national language 194
Setting the interface parameters 195
Setting the display contrast 196
Calling the special functions 196
Special functions: keyboard test 196
Electronic test 197
Display test 197
Firmware version 198
PLUG-IN MEDIA ENTRY INDICATORS 01750058806 199
Structure 199
THERMOSTAT 0284502000 201

9
Switching points of heating control 201
Ready indication 202
Temperature sensor 203
Maintenance 203
CMD V4 204
Sensors and electromechanical components 204
Horizontal output transport 204
Vertical output transport 205
Stacker and output transport 206
Components of dispensing unit and cassette 207
Position of function groups 208
Connectors on the CMD controller 209
Jumper settings on the CMD controller 211
Default settings 212
Function button 213
Photosensor electronics 215
Measuring banknotes with the double detection unit (DDU) 216
Safety switch 216
Locking switch 216
Stacker transport 216
Stacker EEPROM 219
Clamp 220
Removal 220
Output transport 224
Jumper coding 226
Shutter 227
CMD V4 Shutter 01750053690 / -56960 227
CMD V4 Shutter 01750045330 / -54768 228
Meaning of photo sensors 229
Dispensing unit 230
4-cassette housing without dispensing units 230
4-cassette housing with two double dispensing units and 4-channel
distributor board 231
Single dispensing unit with DDU 232
Single dispensing unit without DDU 233
Double dispensing unit with DDU 234
Double dispensing unit without DDU 235

10
The following elements are controlled in the dispensing unit:236
Adjustment eccentric 236
Adjusting the dispensing unit 237
Reject / retract cassette 238
Cash-out cassettes 240
Cassette EEPROM 242
Removing the banknote rails 243
Inserting the banknote rails 245
Inserting the banknote rail - note width less than 110 mm 247
Electronic adjustments for the CMD-V4 250
Photosensor electronics 251
Pressure sensors 251
Cassette initialisation 251
Calculating the reference value 252
TROUBLESHOOTING 254
Displays at startup 255
Displays in normal operation 256
Dirty photosensors / sensors 272
Checking the note paths 276
Locking / unlocking handle blocked 277
Checking the vertical transport 278
Checking the dispensing areas 279
Checking the stacker and output transport 280
WN SPARE 283
"WNSpare_V2" installation program 283
Database update 283
Picture database 283
KDIAG 284
KDIAG for DOS 284
Creating a KDIAG Base Floppy Disk 285
KDIAG for WIN32 286
KDIAG FOR SPECIAL ELECTRONIC 287
KDIAG FOR EPP 290
KDIAG FOR CHD V2X 292
KDIAG FOR CHD ICM 300 296
KDIAG FOR OPERATOR PANEL 299
KDIAG FOR TP06, NP06, TP07 AND NP07 (BJ2003) 301
KDIAG FOR CASH IN- / OUT-MODULES (CMD V4) 304
11
Init Parameter 304
Devi CMD-V4 305
device state 306
cassettes state 308
device configure 309
firmware state/conf 310
overview diagnostic 311
SCOP-state 311
read EEPROM coll tr 312
read error stack 313
reset CMD-V4 313
init cassettes 314
conf notes / cassettes 315
read/set rtc 315
define FW config 316
normalising device 316
state file 316
intern / selftest 317
continous 318
production 319
dispense 320
standard commands 321
load firmware 324
Commands developer 325
Discription of the photosensor table: 326
ORDER NUMBERS FOR TEST EQUIPMENT FEHLER! TEXTMARKE NICHT
DEFINIERT.
EXERCISES FEHLER! TEXTMARKE NICHT DEFINIERT.

12
International support hotline

Availability

Mo Fr 07:00h 22:00h MET

+49 5251 693 4668

24 hours

servicesupport@wincor-nixdorf.com

Local support hotline

______________________________________________
__

_______________________________________________

13
Overview ProCash(xe) ATMs

a: b: c:

d: e: f:

a: ProCash 1500xe monofunktional indoor


b: ProCash 2000xe monofunktional indoor
c: ProCash 2100xe multifunctional indoor
d: ProCash 2050xe monofunktional outdoor
e: ProCash 2150xe multifunctional outdoor
f: ProCash 2250xe multifunctional outdoor

14
Topper/ Headset
Logo illumination jack

Audio
Butto n only frontload only rearload
Power output

loudspeaker
device device
Gameport +
Audio output/input SOP- Door switch Door switch Card
COM 1 button/ Operating unit Operator Loud- reject box
switch door rear panel door speaker (removable) Cash-out mod.
COM 2 (door 2) (door 1)
COM 3
COM 4
FitWin 4-chan. Receipt printer

Optical indicators
Special electronics (III)
Mouse
LCD illumination on/off

LPT P1
DUE P2
USB P3
USB
P4 Print

V.24 distributor
Sensor
Power input Barcode

Capacitor
scanner
12V

Voltage
CHD-

distributor
DVI EDM

(+5,+12,-12,+24V)
Touch- card DIP Opera- with battery Portrait
reader IDCU tor
screen reader CIM 86 or camera
panel EPP
Softkey
Softkey

Contact-
less
LCD A C card
Central power Contr.
supply unit reader
B B B

Control

Power output switched


switched Safety
not switched switch
Tresortr- MM
Power input sensor inter-
face

Power distributor
Power switch
Video (camera)

Receipt Journal Fan Fan


CMD-V4 controller Shutter
printer printer

MM
Printing module
Modem cassette

Relay for
ext. features Channel assignment depending on the Image processing
Wiring diagrams ProCash (xe) series

device configuration module


Sensor
Socket COM1
(country-specific) COM2
DT Remote
MUX1
Connection to status Alarm cable
MUX2
customer equipment indicator
System wiring diagram PC1500xe (4 ch. FitWin)

15
Topper/

16
logo light Headphone
Audio change- jack

Audio
over switch Button
only frontload only rearload
Power output

loudspeaker
device device
Gameport +
Audio output/input SOP Door switch of Door switch Card
rear operating operator Loud- BBA
COM 1 button/ light reject box
switch unit door panel speaker (removable) Cash-out mod.
COM 2 (door 2) (door 1)
COM 3
COM 4
FitWin 8-chan. Receipt printer
Optical indicators

Special electronics (III)


Mouse
Keyboard LCD illumination on/off

LPT
DUE
USB

8 channels
USB
Print

V.24 distributor
Sensor
Power input Barcode-
scanner
12V
DVI CHD-
Touch- card Opera-
DIP IDCU Portrait

Capacitor
reader CIM 86 tor or
screen

(+5,+12,-12,+24V)
reader camera
panel

Channel 3
Voltage distributor
Softkey
Softkey

Contact- EPP
less
LCD A C card
Central power Contr. reader
supply unit
B B B Channel 5
Channel 2
Channel 7

Channel 8

Control

Power output switched


switched Safety
not switched switch

Channel 6
Power output MM
Channel 1

Channel 4
Video (camera)

Power input Safe door inter-


sensor face

Power distributor
Power switch

Receipt Journal Shutter


printer printer CMD-V4 controller

MM
Printing module
Fan Fan
Modem cassette

Relay for Image processing


ext. features module
Sensor
Socket
(country-specific)
DT Remotes
Connection status Alarm cable
of customer
System wiring diagram PC1500xe (8 ch. FitWin)

indicator
equipment
Keyboard Headset
Mouse Audio change- jack

Aud io
over switch Key
VGA

loudspeaker
DVI
Sensor IDCU
Power supply SOP Loud
rear door
Output voltage switch speaker (door 2) Receipt printer
LPT

Rearload only
(door 1)
COM 1
COM 2

locking snesor

User guidance
Customer panel
CMD

Gameport
audio
output
LCD illumination on/off Special electronics
module (III)

9-channel
12V

V.24 distributor
Board

LCD
Sensor

Capacitor
100 ID
card box
Complete integration/window frame
Touch-

Voltage
screen EDM
with battery
Camera

distributor
Logo illumination CIM 86 Operat.

(+5,+12,-12,+24V)
or

removable
(Logo signal) panel

card reject box


EPP
Softkey
Softkey

IDCU
contr.
Customer panel illumination A C
(Logo signal) Central power
supply unit
B B B PIN pad
Channel 2

Channel 5
Channel 9
Channel 7

Channel 3

SE

switched
Channel 4

Channel 6

Power output
Channel 15
Channel 14

non-switched
Power output
Safe door
Power input

Power distributor
sensor
Pow er switch

Journal Receipt CMD-V4 MM


Shutter
System wiring diagram PC2000xe

interface

switch
Safety
printer printer Controller
UPS

Customer Vertical Printing


connection MM
cash-out module cassette module

Image
Customer Sensor processing
DT
connection module
RSI
Power connection EMA cable
(country-specific)

17
Keyboard Headset
Audio jack
Audio change-

18
Mous e
loudspeaker
over switch Key
VGA

DVI
Sensor IDCU
Power supply SOP Loud- SE ext. rear door
Output voltage key speaker on/off (door 1)
Receipt printer
LPT
COM 1

(door 2)
COM 2

locking sensor

User guidance
Customer panel
CMD

Gameport
Audio
output

LCD light on/off Special electronics


module (III)

V.24 distributor
12V

Fan

Fan Board

LCD
Sensor
Fan

Capacitor
100 ID-
card box
Touch-
screen EDM Camera

removable

Voltage
CIM 86 Operat. with battery

distributor
panel or

card reject box

(+5,+12,-12,+24V)
Logo illumination EPP
Softkey
Softkey

IDCU
contr.
A C
Central power
supply unit
B B B PIN pad
Customer panel light
(ready indicator)

channel 5
channel 3
channel 9
channel 2
channel 7

SE

switched
channel 4

channel 6
channel 14

channel 15

Power output
non-switched
Power output
Safe door

Power distributor
Power input
sensor
System wiring diagram PC2050xe

Power switch

Journal Receipt CMD-V4 MM


Shutter

Safety
switch
printer printer interface
Controller
UPS

Customer Printing
Thermostat MM
connection cassette
module

Heating
fan
Temperature sensor Image
Customer Sensor
DT Heating processing
connection module
RSI fan
Power connection EMA cable
(country-specific)
Keyboard
Headset

Audio
Mouse Audio change-
Key
jack
VGA
over switch

loudspeaker
Rearload Frontload
Floppy
DVI only only
connection
Power supply SOP key- Loud- Sensor SE ext.
Output voltage /push button speaker rear door
Audio output (door 2) on/off IDCU (door 1)
LPT
COM 1
Floppy CD-ROM
Receipt printer

locking sensor
COM 2

Customer panel
Receiver Deposit/
board CCDM

User guidance
Gameport +
Audio output/input CMD
LPT 2 LCD light on/off Special electronics
CCDM FireWire
module (III) Passbook / statement /
SCSI document scanner SEAC
Document scanner

16-channel
SEAC 12V

V.24 distributor
Pass-
book Board

Sensor
Logo illumination in Statement
the operating unit printer

100 ID

Capacitor
card box
(BBA signal) Coin dis- Touch-
penser
screen CIM 86 EDM Camera
Logo illumination Operat. with battery

Voltage
Document

distributor
removable
(Logo signal) scanner panel or

(+5,+12,-12,+24V)
card reject box
IDCU EPP
Softkey
Softkey

SEAC
contr.
Customer panel
illumination A C
Central power
(Logo signal)

tion/window frame
supply unit

Complete integra-
B B B PIN
SE Shutter keypad
Logo

channel 11
channel 10
channel 5
channel 3
channel 2

channel 9
channel 7

ASKIM button/

switched
status LED

(powersave)
channel 4

switched
channel 12

Power output Power out put

Power distributor
non-switched

channel 16
Power output
Safe door anti skimming
Power input base unit
sensor
Power switch
System wiring diagram PC2100xe

Barcode Journal Receipt CMD-V4 MM


printer Shutter interface sensor

switch
scanner Deposit

Safety
printer controller ASKIM
UPS
CCDM

Customer Alpha keyboard IDCU Intrusion Vertical cash- Printing


Main connection MM
with EPP protection facility out module cassette
switch Cassette module
lock

Frontload only

EMA cable Cassette Shutter Sensor


DT Customer module
connection
Power connection RSI
(country-specific)

19
Keyboard Audio
Audio Headphone

20
Mouse changeover
loudspeaker jack
switch Button
VGA

DVI
Sensor IDCU
Power supply SOP Loud- SE ext.
speaker rear door
Output voltage button (door 1) on/off Receipt printer Fan
LPT
COM 1 Deposit /

(Door 2)
COM 2 CCDM
Lock sensor for
CMD customer panel

User guidance
Fan

Gameport Passbook/
Audio-
ausgang statement
LCD backlight on/off Special electronics
module (III) Barcode
Door of the

Fan

FireWire
operating unit

scanner

16-channel
12V
USB

V.24 distributor
USB

Passbook Board

Sensor
LCD

Capacitor
100 ID
Statement

Fan
Fan
Fan
card tray
printer Touch-

reject box
screen EDM Camera

Power
CIM 86 Operator

distributor
panel or

(+5,+12,-12,+24V)
Removable card
EPP
Softkey
Softkey

IDCU

Fan
contr.
A C D
Logo illumination Central power supply
B B B PIN
pad
Customer panel illumination

Channel 11
Channel 2

(ready indicator)
Channel 3
Channel 9

Channel 5
Channel 7

SE

Channel 4

switched
Channel 6
Channel 15

Channel 16
Channel 14

Channel 12

Power output
unswitched
Power output
Safe door

Power distributor
Power input
System wiring diagram PC2150xe

sensor
P ower switch

Barcode Journal Receipt CMD-V4 MM


Shutter interface
scanner printer printer Controller Deposit

switch
Safety
UPS
CCDM

Relay for ext. Thermostat Alpha keyboard Printing


features with EPP cassette
Auxiliary
transport
CCDM cable)
Connector (only

Heating
fan
Temperature sensor Image
Cassette Shutter Sensor
DT Customer processing
equipment Heating module
RSI module
Power plug fan EMA cable
(country-specific)
Keyboard
Audio Audio change- Head-
Mouse loud speaker over switch phone
(with button) K ey jack
VGA
DVI
SOP key/ Loud- Sensor IDCU
rear door
SE ext. Fan
Output voltage switch speaker

(door 2)
(door 1) on/off
Receipt printer
LPT
COM 1
Deposit unit/
COM 2 CCDM
Cash Media
Dispenser
Fan

Optical indicators (MEIs)


Gameport
Customer panel Door of

audio output Forms printer


LCD illumination on/off Special electronics
Fan

(III)

16 channel
locking sensor operating unit

FireWire
12V

V.24 distributor
USB
USB

LCD Print

Sensor
Forms

Fan
Fan
printer

Fan
Capacitor
100 ID-
Kartenbox
Touch-

Voltage
screen EDM Camera

removable
CIM Operator

distributor
86 Panel or

+5,+12,(-12),+24V
card reject box
EPP
Softkey
Softkey

IDCU

Fan
Controller
A C D
Central power

Fan
supply unit

only for
PIN ASKIM button/
B B B Status LED

DIP reader
pad
channel 2

channel 5
channel 3
channel 9
Logo light
channel 7

SE

Basic unit

channel 4

channel 6

switched
ASKIM

channel 15
channel 12
channel 14

Power output
unswitched
Power output
Safe door
Power input

Power distributor
sensor Sensor
Power switch ASKIM

switch
System wiring diagram PC2250xe

Safety
Journal Receipt Deposit MM
CMD-V4 Shutter inter-
printer printer controller unit face
UPS
CCDM
Connector

Thermostat Printing MM
cassette Auxiliary module
transport
(CCDM cable only)

Heating
fan
Temperature sensor Image
Cassette Shutter Sensor
DT Customer module processing
connection module
Power supply RSI EMA cable
(country-specific)

21
Keyboard

22
VGA
Loudspeaker Loud-
Power input IDCU
(Audio) Audio-/head- Headph. speaker Left safe
Power output jack (SE)
phone switch door
Audio output
Gameport
Deposit unit Right safe
COM 2
door
COM 1 Cash media
dispenser

12 V Statement prt. Fan


Special electronics

Media entry indicators (MEIs)


DVI
(III)

16-channel
LPT

V.24 distributor
Capacitor
Print

Fan
LCD Statement

Sensor
printer

100 ID
card box
Touch
Screen Camera

+5,+1 2,(-12),+24V
CIM Operator

Removable
EPP

Power distributor
86 panel
Softkey
Softkey

IDCU

card reject box


Contr.
A C
Power supply unit

Logo light
B B B
Video

Channel 9
Channel 2
Channel 5
Channel 3
Channel 7

Customer panel

switched
Channel 6

Power output
Channel 15
Channel 14
L. Wendland

Power output unswitched Channel 4 Shutter MM


Channel 12

inter-

Power distributor
Power input
face
System wiring diagram PC2350xe

I/O switch Journal Receipt Output controller

switch
Safety
printer printer (CMD-V4) Deposit
unit
UPS
MM
module
Thermostat Air con- Thermostat
Relay panel for ext.
features ditioner
Temperature
sensor
Sensor
Heater Heater
Version 04 up to fall 2004 without CCDM March 2005

Power plug Power plug RSI Shutter


(country-specific) (country-specific) DT Custromer V.24 Video
connection
(camera)
Facia of ProCash 2xxx(xe)

Facia prepared for upgrade e.g. various slots for account, passbook or cheque
printer above the display and dummy shutter for deposit unit or CCDM

All Media Entry Indicators MEI have the same size

Logo lightning available for all systems. Default for PC2x50(xe) with lightning
tubus and optional for all other ATMs

Logo illumination with CCFL

Special
Logo illumination
electronics
module

+ 24 V DC

23
Central Power Supply Unit II 01750049728

Views
Front view

Description
The central power supply unit II 01750049728 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit II is designed for the voltage range 115 / 240 V
and is automatically set to the mains voltage supplied. However, the voltage
(115 V or 230 V) must be set with a slide switch to define the limiting values for
detection of undervoltage at power input.

24
The central power supply unit II has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.
A data interface controls the on/off functions of the power outputs (switched
voltages of + 5.2 V, + 12 V, and + 25 V).
All outputs are protected against short circuits as well as overvoltage or
undervoltage. In addition, there is protection against overtemperature.
The unit is cooled by an integrated fan.

Safety functions:

Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit II switches
off immediately. It switches on again automatically.

Overvoltage and overtemperature


In a case of overvoltage or overtemperature, the central power supply unit II
switches off immediately and can only be switched on again by switching the
supply voltage off and on again (configuration-dependent: e.g. disconnect
mains plug, press switch on power distributor).

25
Output voltages

Output Voltage Tolerance Max. Comment


current
1 - 12 V 10 % 0.1 A Standby
2 + 5.2 V 3% 0.5 A Standby
3 + 12 V 10 % 0.3 A Standby
4 + 5.2 V 3% 4.0 A switched with NEN
5 + 25 V *1) *2) switched with NEN
6 + 12 V 10 % switched with NEN

*1 Max. voltage: + 26.4 V


Min. voltage: + 25 V with a load of 10 A

*2 Connectors A and C:
The max. constant current at pin 2 is 6 A.
The current limit is 8 A.

Connectors B1, B2, B3:


The max. total constant load at connector B1, B2 and B3 is 10 A.
A current of 15 A is permitted for a duration of 10 s every 60 s.

Depending on the specific revision level, the maximum peak current at


plugs B1, B2, B3 varies.
The revision level is specified on the type label.
Revision level 01: The central power supply unit II can supply a
temporary peak current of max. 20 A for 1 ms
(refresh rate 60 s).
Revision level 02: The central power supply unit II can supply a
temporary peak current of max. 23 A for 300 ms
(refresh rate 60 s).

i The total load on the 25 V output must not exceed 10 A.

26
Pin assignment

1 Connector B1 5 Power input


2 Connector B2 6 Connector C
3 Slide switch 7 Connector A
4 Connector B3

27
Connector A
1 Type of connector:
AMP-UNIV-MATE-N-LOK 8F

Pin Assignment Remarks


1 0V
2 + 25 V (switched)
3 NEN Input signal
4 STNANT Input signal
5 NAN Output signal
6 + 12 V (Standby)
7 + 5.2 V (Standby)
8 - 12 V (Standby)

Connectors B1, B2, B3


1 Type of connector:
AMP-UNIV-MATE-N-LOK 2F

Pin Assignment Remarks


1 0V
2 + 25 V (switched)

Connector C
1 Type of connector:
AMP-UNIV-MATE-N-LOK 5F

Pin Assignment Remarks


1 0V
2 + 25 V (switched)
3 + 5.2 V (switched)
4 - 12 V (Standby)
5 + 12 V (switched)

28
Central Power Supply Unit III 01750069162

Views
Front view

Description
The central power supply unit III 01750069162 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit III is designed for the voltage range 115 V /
240 V and is automatically set to the mains voltage supplied. However, the
limiting values for detection of undervoltage at power input must be set to the
input voltage of 115 V or 230 V must be set with a slide switch.
The central power supply unit III has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.

29
There are three open collector input signals (PON, PFC, PDON) and one open
collector output signal (PFN) to control the other outputs (switchable voltages
+ 5.2 V, + 12 V and + 25 V) and the switchable voltage + 24 V at connector D.
If all outputs are to be controlled automatically via the central power supply unit
III, the PON signal has to be set to low (0 V) with the NEN jumper
70702001416 at connector A.
All outputs are protected against short-circuits and overtemperature. The
central power supply unit III also has a temperature-based switch-off function if
overheating does occur.
The unit is cooled by an integrated fan.

Safety functions

Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit III switches
off immediately. It switches on again automatically.

Overvoltage and overtemperature


In case of overvoltage or overtemperature, the central power supply unit III
switches off immediately and can only be switched on again by switching the
supply voltage off and on again (configuration-dependent: e.g. disconnect
power plug, press switch on power distributor).

30
Output voltages
Output Voltage Tolerance Max. Comment
current
1 - 12 V 10 % 0.3 A Standby
2 + 5.2 V 3 % 0.5 A Standby
3 + 12 V 10 % 0.4 A Standby
4 + 5.2 V 3 % 4.0 A Controllable via PON
and PDON
5 + 25 V *1) *2) Controllable via PON
and PDON
6 + 12 V 10 % 3.5 A Controllable via PON
and PDON
7 + 24 V 10 % 0.1 A Controllable via PON
and PDON

*1) Max. voltage: + 26.4 V


Min. voltage: + 25 V with a load of 10 A

The inrush current through the connected components must not exceed
12 A for 5 ms.

*2) Connectors A and C:


The maximum continuous current at contact 2 (+ 25 V) is 6 A in each
case.
The current limit is 8 A.

Connectors B1, B2, B3:


The max. total constant load at connector B1, B2 and B3 is 10 A.
A current of 15 A is permitted for a duration of 10 s every 60 s.
A peak current of 23 A can be supplied for 300 ms with the same cycle
(60 s).

i The total load on the 25 V output must not exceed 10 A.

31
Pin assignment

1 Connector D 5 Connector B3
2 Connector B1 6 Power input
3 Connector B2 7 Connector C
4 Slide switch (voltage limit setting) 8 Connector A

32
Connector A
Connection to the special electronics module
1 Type of connector:
AMP-UNIV-MATE-N-LOK 8F

Pin Assignment Remarks


1 0V
2 + 25 V
3 PON Input signal (NEN)
4 PFC Input signal (STNANT)
5 PFN Output signal (NAN)
6 + 12 V
7 + 5,2 V
8 - 12 V

Connectors B1, B2, B3


Connection of components
1 Type of connector:
AMP-UNIV-MATE-N-LOK 2F

Pin Assignment Remarks


1 0V
2 + 25 V

33
Connector C
Connection of the operator panel
1 Type of connector:
AMP-UNIV-MATE-N-LOK 5F

Pin Assignment Remarks


1 0V
2 + 25 V
3 + 5.2 V
4 - 12 V
5 + 12 V

Connector D
Connection to the special electronics module
1 Type of connector:
Molex-Mini-Fit, 3M

Pin Assignment Remarks


1 0V
2 + 24 V
3 PDON Power Distributor Off Not

34
Overview power supply I,II,III and CCDM

Mat. No. Comment Picture

*323501000
- 1st Version
Central
Power
- Fan blow cold air into power
Pack
supply
CE

- Successor of 1st Version


01750049728
- Increased Power
Central Power
Supply
- Fan blows cold air outside of
Unit II
the power supply (blowing
direction changed)
- Minimal increased power
+-12V Standby outputs.
Identical parameter to CPSU
II.

- Additional 3 Pin MOLEX


01750069162
Minifit Plug (switch off power
Central Power
distributor without switched
Supply
PC output power; used only
Unit III
with new USB special
electronic IV).

- Fan blow cold air outside of


the power supply (same as
CPSU II).
01750056694
Central
power - Increased power.
supply
unit - Additional connection for
CCDM CCDM.

35
Power Distributor 01750004231 / 2365

Power is supplied via a rubber plug. How the power outputs are used depends
on the system configuration.

1 Fan connector 6Rubber socket for power output


2 Special electronics connector 7Rubber socket for power output
3 Control connector for ZAC and 8Rubber socket for power input
power distributor 9Voltage selector
4 SOP switch connector Default setting: 230 V
5 Door switch connector 10 ON / OFF switch

36
Technical data

Connectors 1 and 2: in the basic version with special electronics

These connectors may not be combined in any other way.

Power outputs
Power distributor 01750004231

Connector 6: switched power output for PC connection.


This power output is switched on and off via the special
electronics synchronously with the switchable
+ 25 V voltage of the power supply unit.
Connector 7: unswitched power output for connection of the power
supply unit.

Power distributor 01750002365

Connector 6 and 7: unswitched power output for connection of the


power supply unit and the PC.

37
Pin assignment
Connector 1: control of customer panel fan

Type of connector:
Dubox, 2 x 3-pin M

2 1

Pin Assignment
1 + 24 V
2 GND
3
4
5 LRM (fan response)
6

Connector 2: control of power distributor

Type of connector:
Dubox, 2 x 2-pin M

2 1

Pin Assignment
1 + 25 V
2 GND
3 LRM (fan response)
4

38
Power Distributor 01750073167

Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over a relay.
The relays are controlled via the special electronics.
The power distributor has a two-pin on/off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).

1 ON/OFF switch 4 Power output, switched


2 Power input 5 Power output, switched
3 Power output, not switched 6 Power distributor control

39
Schalter Switch Commutateur Steckerbelegung Netzverteiler
Netzeingang maximaler Gesamtstrom = 8 A
Power input
Entre du rseau Connector assignment
1 Power distributor
Netzausgang, ungeschaltet whole current maximum = 8 A
Power output, non-switched
Sortie du rseau commute
2 Attribution de signaux sur le connecteur
Netzausgang, geschaltet Connecteur de tension
Power output, switched amprage maximum = 8 A
Sortie du rseau on
3
Monitor Monitor Moniteur

If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).

Pin assignment (power distributor control)


1 Type of connector:
Berg, 6-pin M

Pin Name
1 + 24 V
2 + 24 V (relay control power output 2)
3 GND
4 GND
5
6 + 24 V (relay control power output 3) monitor

40
Power Distributor 0323900000 for ProCash 2xxxxe

Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over relays.
The relays are controlled via the special electronics.
The power distributor has a two-pin On / Off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).

1 On / Off switch 4 Switched power output


2 Power input 5 Switched power output
3 Unswitched power output 6 Power distributor control

41
Schalter Switch Commutateur Steckerbelegung Netzverteiler
Netzeingang maximaler Gesamtstrom = 8 A
Power input
Entre du rseau Connector assignment
1 Power distributor
Netzausgang, ungeschaltet whole current maximum = 8 A
Power output, non-switched
Sortie du rseau commute Attribution de signaux sur le connecteur
2
Netzausgang, geschaltet Connecteur de tension
Power output, switched amprage maximum = 8 A
Sortie du rseau on
3
Netzausgang, geschaltet
Power output, switched
Sortie du rseau on

If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).

Pin assignment
Power distributor control (Berg, 6-pin M)
1 Connector type:
Berg, 6-pin M

PIN Name
1 + 24 V
2 + 24 V (relay control power output 2)
3 GND
4 GND
5
6 + 24 V (relay control power output 3) monitor

42
Special Electronics Module III 01750003214

The compact special electronics represents, in addition to the built-in PC, the
central control and monitoring unit of the system and is connected to the PC via
the V.24 interface.
The status messages of the special electronics are evaluated by the software
and the jobs are executed in accordance with the device configuration defined
in the software.

Controls and indicators

Specific operating states of the system can be recognized on the LED display
panel. The yellow LEDs are only significant for the UPS mode of a system with
an uninterruptible power supply.

A key is used to switch the system on and off.

An integrated volume control (e.g. for a built-in loudspeaker) and a monitor


switch are available. Using this switch you can define whether the monitor
should be permanently turned on independent of the software job.

The following functions of the special electronics can be used:

Central ON/OFF switch


Monitoring the central power supply unit
Switching on logo light
Switching on media entry indicators
Switching on LCD backlight
Control of switched power output of power distributor
Volume control for system loudspeakers
Monitoring the operating unit door
Monitoring the closing of the customer panel
SOP switch for setting operator mode
Input / output of relay for external features
Keyboard signals from PIN pad and softkeys

Mode of operation

As soon as the line voltage is applied to the power supply unit, the special
electronics is ready to operate. The logic has 2 operating states.

43
Switched on status Indicator: green LED
Standby status Indicator: red LED

In the switched on state of the system, the red LED is alternately switched on
and off each time the pushbutton switch is operated. The lit status of the red
LED is communicated to the program as "switch-off request". The program then
switches the special electronics to standby status via a corresponding job.
Depending on the type of job, the logic is switched off as follows:

Permanent OFF Indicator: red LED


Momentary OFF (cold start) Indicator: red LED +
green LED flashes

In standby mode, all individual components of the system are switched off and
the special electronics processes only the signals of the key.

Switch-on characteristics
When the line power is turned on, the last operating state before the line power
was turned off will be restored automatically. If the special electronics is in
standby mode, the ON/OFF key must be pushed. The self-service system is
then powered up with a delay of approx. 6 seconds.

Controlling the power supply


The switchable voltages of the power supply are controlled by the signals NAN,
NEN and STNANT:

NAN: The signal is created by the power supply unit, if the line voltage drops
below 170 V (switch position 230 V) or 85 V (switch position 115 V) for more
than 26 ( 4) ms.

NEN: The + 5 V, + 12 V and + 24 V outputs for the switchable voltage are


controlled with this signal of the special electronics.

UPS operation

During emergency power supply, specific status signals can normally be


queried electronically
(e.g. end of capacity or switch-on status) and control assumed remotely.
The two yellow LEDs can be used as follows:

44
UPS active/power failure Display: Yellow LED beside the red LED
End of capacity Display: Yellow LED beside the green LED

45
46
Front view

red 1 6 1 1 14
Device views

yellow
yellow

green
1 1 1

Volume control

Button Monitor switch Internal Right Left Customer-specific


LED block On / Off On / Off inputs / outputs I V.24 softkeys inputs / outputs

Side view, left Side view, right

2 2 2 1 2

1 1 1 1 1

Power source Power distributor Illuminated Jumpers Internal


Power supply control arrows inputs / outputs II
Pin assignment

Power supply, power supply unit control

Pin Signal
1 + 24 V
2 + 12 V
3 - 12 V
4 +5V
5 GND
6 NACHECK
7 NEN
8 STNANT

Power distributor

Pin Signal
1 + 24 V
2 + 24 V, delayed switch-on
3 GND
4 Eco power distributor
5 Logo illumination
6 Monitor

47
Internal inputs/outputs I
Pin Signal
1 + 24 V
2 Door interlock 1
3 + 24 V
4 Door interlock 2
5 + 24 V
6 Door interlock 3
7 + 24 V
8 Control of ready indicator
9 Reserved input
10 Reserved output 1
11 Loudspeaker
12 Reserved output 2
13 Feedback door 1
14 GND
15 Feedback door 2
16 GND
17 Feedback door 3
18 GND
19 Feedback SOP key
20 GND
21 Feedback proximity sensor
22 GND
23 Spare feedback 1
24 +5V
25 Spare feedback 2
26 External On / Off key

48
Customer-specific inputs/outputs
Pin Signal
1 +5V
2 +5V
3 NC UEMA relay (closed)
4 NO UEMA relay (open)
5 Relay for external features 1
6 Relay for external features 2
7 Relay for external features 3
8 Relay for external features 4
9 Common UEMA relay
10 Response from customer relay 3
11 Response from customer relay 1
12 GND
13 GND
14 + 24 V
15 + 24 V
16 + 24 V
17 Logo illumination control
18 NACHECK
19 STNANT
20 Feedback door 3
21 Response from UPS: Battery nearly empty
22 Response from customer relay 4
23 Response from customer relay 2
24 Response from UPS: Power failure / emergency power
mode
25 GND

49
SE V.24 control

Pin Signal
1
2 RXD
3 TXD
4 DTR
5 GND
6
7
8 CTS
9

Left softkeys

The softkeys in xe Systems are connected by the PIN/Softkey adaptor to the


pin pad matrix connector of the SEL.

Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4 Matrix signal Y3
5 Matrix signal X2

Right softkeys

The softkeys in xe Systems are connected by the PIN/Softkey adaptor to the


pin pad matrix connector of the SEL.

Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4 Matrix signal Y3
5 Matrix signal X3

50
Indicator control (illuminated arrows)

Pin Signal
1 Power source 1
2 GND
3 Control output 2
4 GND
5 Power source 3
6 GND
7 Power source 4
8 GND
9 Power source 5
10 GND
11 Power source 6
12 GND
13 Power source 7
14 GND
15 Control output 8
16 +5V
17 + 24 V
18 + 24 V
19 + 12 V
20 - 12 V

51
PIN pad matrix

Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4 Matrix signal Y3
5 Matrix signal Y4
6 Matrix signal Y5
7 Matrix signal Y6
8 Matrix signal Y7
9 Matrix signal X0
10 Matrix signal X1
11 Matrix signal X2
12 Matrix signal X3

2 jumpers accessible from the exterior

Pin Signal
1 Mode 1
2 GND
3 GND
4 Mode 2

52
Internal inputs/outputs II

Pin Signal
1 24 V control 1
2 24 V control 2
3 24 V control 3
4 24 V control 4
5 I2C bus data, output only
6 I2C bus clock, output only
7 Remote switch-on
8 GND
9 LCD illumination control
10 GND
11 Power distributor clock
12 GND
13 Fan monitoring
14 GND
15 Logo illumination inquiry
16 GND
17 LCD illumination query
18 GND
19 +5V
20 +5V
21 + 24 V
22 + 24 V
23 + 12 V
24 - 12 V
25 GND
26

53
Embedded PC4 for Pro Cash 2xxxxe
Overview of PC variants
Part number Description
01750057359 Intel Pentium IV processor 2.0 GHz
01750062076 Intel Celeron processor 1.7 GHz (pre series)
01750070085 Intel Celeron processor 2.0 GHz
01750083096 Intel Pentium IV processor 2.8 GHz

All PC versions are available without CD Rom for PC 2100xe

Depending on the device configuration the PC can be equipped with


i other or additional components (e.g. DVD-ROM drive) or with
components with larger storage capacity (e.g. larger hard disks).
If the PC is replaced, these components must be transferred from the
old to the new PC or ordered individually.

54
Technical data
Pentium IV and Celeron
ATX motherboard
Chip set Intel 845G
Microprocessors Intel Pentium IV 2.0 GHz 2.8GHz
Intel Celeron 2.0 GHz
Front side bus 133 MHz / 266 MHz
Main memory Minimum 256 MB
DIMM slot 2 (SDRAM/DDR 133/266)
Flash EPROM BIOS update via diskette possible

Interfaces (rear side) 2 x USB

Interfaces (rear side) 2 x serial (9 pin)


1 x parallel (25 pin, EPP, ECP)
1 x keyboard (PS/2)
1 x mouse (PS/2)
2 x USB
1 x CRT
1 x DVI
1 x Game Port
1 x microphone
1 x Line in
1 x Line out / speaker out
1 x LAN

Interfaces (internal) 2 x IDE, primary & secondary


1 x floppy
1 x Wake-on-LAN

Floppy disk drive 3.5", 1.44 MB

Hard disk controller


Hard disk capacity min. 40 GB, 3.5"

CD-ROM drive
(only for 01750057359) ATAPI (52-speed)

Slots 5 x PCI
1 x AGP

55
Video Integrated graphics
Required memory at least 8 MB

Audio On-board sound card, 4W amplifier

LAN On-board LAN (Ethernet)

Electrical ratings
Supply voltage 110 - 120V / 220 - 240V
Line frequency 50 - 60 Hz
Max. power dissipation 200 Watt

Dimensions
Dimensions (W x D x H) 136 x 427 x 404 mm

Compatibility (references) Microsoft operating systems


(DOS, WIN NT/2000/XP)
Linux
OS/2

56
Rear side

1 Power output 10 Line (out)


2 Power input 11 5 PCI slots
3 Power supply 12 V DC for LCD 12 Game port
4 LPT1 13 DVI-D
5 LAN on board (Ethernet) 14 2 USB interfaces
6 COM 2 15 CRT video
7 AGP slot 16 COM 1
8 Line (in) 17 Keyboard (top) and mouse
9 Microphone (bottom)

57
Front side

1 RESET 5 2 USB interfaces


2 LED power (green) 6 ON/OFF button
3 CD-ROM 7 LED HDD (yellow)
4 3.5" floppy disk drive

58
ATP195 P4 motherboard 01750057420

1 COM 2 10 CPU socket


2 Wake-on-LAN 11 Fan 1 (CPU)
3 Fan 2 (system) 12 Floppy
4 LCD monitor 13 IDE (secondary)
5 2 USB interfaces and LAN 14 IDE (primary)
6 CRT monitor 15 IrDA
7 LPT1 16 USB 2
8 COM 1 17 Fan 1 (system)
9 Keyboard and mouse 18 USB 1

59
Lithium battery

There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.

Danger of explosion if replaced improperly.

It is therefore important to note the following points:


Avoid short circuits.
Never recharge the battery.
Avoid temperatures above 100 C.
Do not try to open the battery by force.
Do not allow the battery to come into contact with water or fire.

Replace the battery only with the same or an equivalent type


recommended by Wincor Nixdorf International GmbH (see chapter
"Appendix", section "Consumables" in the operating manual).

Dispose of used batteries in compliance with national regulations


(observe the manufacturer's specifications, if necessary).

Motherboard change

After changing the motherboard or PC its important to check the


jumper and BIOS settings. Default settings are listed below. If the
software require modification its allowed to change the corresponding
BIOS parameter

60
Position of jumpers

1 JP 6 4 JP 1
2 JP 7 5 JP 2
3 JP 5

61
Jumper settings
Auto FSB (1-2)
Jumper 1: 133 MHz (3-4)
100 MHz (4-5)
Front side bus

Jumper 2: Reset (2-3)

RTC reset Normal (1-2)

5 V standby (1-2)
Jumper 5:
Vcc (2-3)
Keyboard power

Jumper 6: Enabled (1-2)

On-board AC97 Disabled (2-3)

Jumper 7: Disabled (2-3)

On-board LAN Enabled (1-2)

bold = default

62
BIOS SETUP
Bios version: 020925

Standard CMOS features

Date (mm:dd:yy)
Time (hh:mm:ss)

> IDE Primary Master ST380021A


> IDE Primary Slave None
> IDE Secondary Master SAMSUNG CD-ROM SC-1
> IDE Secondary Slave None

Drive A 1.44M, 3.5 in


Drive B None

Video EGA/VGA
Halt On All, But Keyboard

63
Advanced BIOS features
Virus Warning Disabled
CPU L1 & L2 Cache Enabled
Quick Power On Self Test Enabled
First Boot Device Floppy
Second Boot Device CDROM
Third Boot Device HDD-0
Boot Other Device Enabled
Swap Floppy Drive Disabled
Boot Up Floppy Seek Disabled
Boot Up NumLock Status On
Gate A20 Option Fast
Typematic Rate Setting Disabled

Security Option Setup


APIC Mode Enabled

OS Select For DRAM > 64 MB Non-OS2


Report No FDD For WIN 95 No
Full Screen LOGO Show Enabled
Small Logo (EPA) Show Enabled

64
Advanced Chipset features
DRAM Timing Selectable By SPD

Turbo Mode Disabled


Command Pre Clock Auto
Memory Frequency For Auto
System BIOS Cacheable Enabled
Video BIOS Cacheable Disabled
Memory Hole At 15M-16M Disabled
Delayed Transaction Enabled
Delay Prior to Thermal 16 Min
AGP Aperture Size (MB) 64

On Chip VGA Enabled


On-Chip Frame Buffer Size 8 MB

65
Integrated peripherals
On-Chip Primary PCI IDE Enabled
IDE Primary Master PIO Auto
IDE Primary Slave PIO Auto
IDE Primary Master UDMA Auto
IDE Primary Slave UDMA Auto
On Chip Secondary PCI IDE Enabled
IDE Secondary Master PIO Auto
IDE Secondary Slave PIO Auto
IDE Secondary Master UDMA Auto
IDE Secondary Slave UDMA Auto
USB Controller Enabled
USB 2.0 Controller Enabled
USB Keyboard Support Enabled
AC97 Audio Auto
AC97 Modem Disabled
Init Display First PCI Slot
Onboard PCI Audio Enabled
IDE HDD Block Mode Disabled
POWER ON Function BUTTON ONLY

Onboard FDC Controller Enabled


Onboard Serial Port 1 3F8/IRQ4
Onboard Serial Port 2 2F8/IRQ3
UART Mode Select Standard
Onboard Parallel Port 378/IRQ7
Parallel Port Mode Standard (ECP if statement printer is
connected)

PWRON After PWR-Fail On


Game Port Address 200
Midi Port Address Disabled

66
Power Management Setup

ACPI function Disabled


ACPI Suspend Type S1(POS)

Power Management User Define


Video Off Method Blank Screen
Video Off In Suspend No
Suspend Type Stop Grant
Modem use IRQ 3
Suspend Mode Disabled
HDD Power Down Disabled
Soft-Off by PWR-BTTN Instant-Off
Wake-Up by PCI card Enabled
Power On by Ring Disabled
Wake Up On LAN Enabled

Resume by Alarm Disabled

Primary IDE 0 Disabled


Primary IDE 1 Disabled
Secondary IDE 0 Disabled
Secondary IDE 1 Disabled
FDD, COM, LPT Port Disabled
PCI PIRQ(A-D)# Disabled

67
PNP/PCI configurations

Reset Configuration Data Disabled

Resources Controlled By Auto(ESCD)

PCI/VGA Palette Snoop Disabled

PC Health Status

Shutdown Temperature 60C/140F

68
Embedded Compact PC P4 / C4
Depending on the device configuration the PC can be equipped with
i other or additional components (e.g. DVD-ROM drive) or with
components with larger storage capacity (e.g. larger hard disks).
If the PC is replaced, these components must be transferred from the
old to the new PC or ordered individually.

Overview of PC variants
Part number Description
01750075723 Embedded compact C4-2000
01750075724 Embedded compact P4-2000

69
Technical data
Pentium IV and Celeron
ATX motherboard
Chip set: Intel 845GV
Microprocessors: Intel Pentium 4 2.0 GHz
Intel Celeron 2.0 GHz
Front side bus: 400 / 533 MHz
Main memory: 256 MB, max. 2 GB; Non-ECC; 3.3 V
DIMM slot: 2x DDR DIMM socket (184-pin) DDR
SDRAM technology, unbuffered,
DDR200/266
Flash EPROM: BIOS update via diskette possible

Interfaces (front) 2 x USB

Interfaces (rear) 2 x serial (9-pin)


1 x parallel (25-pin, EPP, ECP)
1 x keyboard (PS/2)
1 x mouse (PS/2)
4 x USB
1 x CRT
1 x DVI-D
1 x Game Port
1 x microphone
1 x Line in
1 x Line out / speaker out
1 x LAN

Interfaces (internal) 2 x IDE, primary & secondary


1 x floppy
1 x Wake-on-LAN

Floppy disk drive 3.5", 1.44 MB Slim-line

70
Hard disk controller
Hard disk capacity: min. 40 GB, 2.5"
80 GB, 2.5", (01750087691) *

Optical drive CD-ROM drive ATAPI


CD-ROM drive ATAPI
(01750057423) *

Slots 4 x PCI

Video: Integrated graphics


Required memory: Video memory shared 8 - 64 MB

Audio: On-board sound card,


4 W amplifier

LAN: On-Board 10/100 Mbit/sec Ethernet


(RJ 45)

Electrical ratings
Line voltage: 110 - 120V / 220 - 240V
Line frequency: 50 - 60 Hz
Max. power dissipation: 200 Watt

Dimensions
Dimensions (H x W x D): 130 x 385 x 260 mm

Compatibility (references) Microsoft operating systems


(DOS, WIN NT/2000/XP)
Linux
OS/2

71
Front side

1 CD-ROM 5 LED power (green)


2 3.5" floppy disk drive 6 LED HDD (yellow)
3 Two USB ports 7 RESET button
4 ON/OFF button

72
Rear side

1 Power output 12 Line (in)


2 Power input 13 Three PCI slots
3 Mouse 14 Slot provided for
4 LPT1 COM add-on card
5 Voltage output + 12 V DC (COM 3 (MUX 1), COM 4
6 LAN on board (Ethernet) (MUX 2))
7 COM 2 15 Game port
8 Port for COM 5 (MUX 3) 16 DVI-D port
and COM 6 (MUX 4) (optional) 17 Two USB interfaces
9 Two USB interfaces 18 CRT video
10 Line (out) 19 COM 1
11 Microphone 20 Keyboard

73
P195+ Motherboard (ICFT) 01750079126

1 Fan 2 (system) 10 Fan 1 (CPU)


2 COM 2 11 Jumper switching
3 LCD monitor Standard CPU -> Mobile CPU
4 Two USB interfaces and LAN 12 Floppy
5 CRT monitor 13 IDE (secondary)
6 LPT1 14 IDE (primary)
7 COM 1 15 USB 2
8 Keyboard and mouse 16 Fan 1 (system)
9 CPU socket 17 USB 1

74
Lithium battery
There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.

Danger of explosion if replaced improperly.

It is therefore important to note the following points:


Avoid short circuits.
Never recharge the battery.
Avoid temperatures above 100 C.
Do not try to open the battery by force.
Do not allow the battery to come into contact with water or fire.

Replace the battery only with the same or an equivalent type


recommended by Wincor Nixdorf International GmbH (see chapter
"Appendix", section "Consumables" in the operating manual).

Dispose of used batteries in compliance with national regulations


(observe the manufacturer's specifications, if necessary).

75
Position of jumpers

1 JP 6 5 JP 1
2 JP 12 / 13 6 JP 2
3 JP 5 7 JP 14
4 JP 20

76
Jumper settings
FSB Auto Select (1-2)
Jumper 1 133 MHz (3-4)

Front side bus 100 MHz (4-5)

Normal (1-2)
Jumper 2

RTC reset Reset (2-3)

5 V standby (1-2)
Jumper 5
VCC (2-3)
Keyboard power

Enabled (1-2)
Jumper 6
Disabled (2-3)
On-Board AC97

Enabled (1-2)
Jumper 12
Jumper 13

Audio Amplifier Disabled (2-3)


(left and right channel)

Jumper 14
Signal to AC97
Route PC speaker

Standard-CPU (1-2)
Jumper 20
Mobile-CPU (2-3)
bold = default

77
BIOS-Setup

The different system-specific BIOS settings are listed in the hardware


configuration on diskette or CD-ROM which is supplied with every
system.

BIOS version: WN EP4-M VER2.10 (2K041117)

Standard CMOS features

Date (mm:dd:yy)
Time (hh:mm:ss)

> IDE Primary Master Auto


> IDE Primary Slave Auto
> IDE Secondary Master Auto
> IDE Secondary Slave Auto

Drive A 1.44M, 3.5 in.


Drive B None

Video EGA/VGA
Halt On All , But Keyboard

78
Advanced BIOS features

Virus Warning Disabled


CPU L1 & L2 Cache Enabled
P4-M CPU Speed High
Quick Power On Self Test Enabled
First Boot Device Floppy
Second Boot Device CDROM
Third Boot Device HDD-0
Boot Other Device Enabled
Swap Floppy Drive Disabled
Boot Up Floppy Seek Disabled
Boot Up NumLock Status On
Gate A20 Option Fast
Typematic Rate Setting Disabled

Security Option Setup


APIC Mode Enabled
MPS Version Control for OS 1.4
OS Select For DRAM > 64 MB Non-OS2
Report No FDD For WIN 95 No
Full Screen LOGO Show Enabled
Small Logo (EPA) Show Enabled

79
Advanced chipset features

DRAM Timing Selectable By SPD

Command Pre Clock Auto


Memory Frequency For Auto
System BIOS Cacheable Enabled
Video BIOS Cacheable Disabled
Memory Hole At 15M-16M Disabled
Delayed Transaction Disabled
Delay Prior to Thermal 16 Min
AGP Aperture Size (MB) 64

On Chip VGA Enabled


On-Chip Frame Buffer Size 8 MB

80
Integrated peripherals

On-Chip Primary PCI IDE Enabled


IDE Primary Master PIO Auto
IDE Primary Slave PIO Auto
IDE Primary Master UDMA Auto
IDE Primary Slave UDMA Auto
On Chip Secondary PCI IDE Enabled
IDE Secondary Master PIO Auto
IDE Secondary Slave PIO Auto
IDE Secondary Master UDMA Auto
IDE Secondary Slave UDMA Auto
USB Controller Enabled
USB 2.0 Controller Enabled
USB Keyboard Support Enabled
AC97 Audio Auto
AC97 Modem Disabled
Init Display First Onboard
Onboard PCI LAN Disabled
AC97 Audio AMP Disabled
IDE HDD Block Mode Disabled
POWER ON Function BUTTON ONLY

Onboard FDC Controller Enabled


Onboard Serial Port 1 3F8/IRQ4
Onboard Serial Port 2 2F8/IRQ3
UART Mode Select Standard
Onboard Parallel Port 378/IRQ7
Parallel Port Mode ECP

PWRON After PWR-Fail On


Game Port Adress 200
Midi Port Address Disabled

81
Power management setup

ACPI function Disabled


ACPI Suspend Type S1(POS)

Power Management User Define


Video Off Method Blank Screen
Video Off In Suspend No
Suspend Type Stop Grant
Modem use IRQ 3
Suspend Mode Disabled
HDD Power Down Disabled
Soft-Off by PWR-BTTN Instant-Off
Wake-Up by PCI card Enabled
Power On by Ring Disabled
Wake Up On LAN Enabled

Resume by Alarm Disabled

Primary IDE 0 Disabled


Primary IDE 1 Disabled
Secondary IDE 0 Disabled
Secondary IDE 1 Disabled
FDD, COM, LPT Port Disabled
PCI PIRQ(A-D)# Disabled

82
PNP/PCI configurations

Reset Configuration Data Disabled

Resources Controlled By Auto(ESCD)

PCI/VGA Palette Snoop Disabled

Frequency/voltage control
i The following settings are factory defaults and may not be changed.

Auto Detect PCI Clk Enabled


Spread Spectrum Enabled
Linear Spread Model 11
Linear Spread Base 11
Linear Spread Range 1
CPU Clock 100 MHz

83
16-Port Multiport Card 01750034037 for ProCash
2xxx(xe)

With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another sixteen.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 78-pin D-SUB male connector

There are no jumpers.


To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

84
8-Port Multiport Card 01750034038 for ProCash
1500xe.
With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another eight.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 78-pin D-SUB male connector

There are no jumpers.


To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

85
4-Port Multiport Card 01750037518 for
ProCash 1500xe.
With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another four.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 9-pin D-SUB female connector 2 37-pin D-SUB male connector

There are no jumpers.


To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

86
Card Reader CHD V2x.

Part number Card reader


01750049626 Standard with V.24 connection
01750076277 ACT version with V.24 connection
01750076411 Standard with USB connection
01750078148 ACT version with USB connection

The card reader can process magnetic cards as well as chip cards.
The firmware can be loaded, if necessary, via the serial interface or via the
USB interface.

The card reader also features a I/O port which can be used, for example, to
control LEDs (stand-alone version) or to connect an external pushbutton
By pressing the pushbutton, which can be connected externally, cards that
have been left inside the device can be removed.

87
The card reader comes ready for use of a Security Access Module (SAM). The
device has an internal card socket that holds the SAM ID-000 format chip card
The SAM module can be used to implement encryption and decryption
standards by means of a crypto processor.
The selection of the ID-000 chip card is customer-specific and depends on the
possibilities of the application software used.

The ACT version also has a feature that arrests an ID card if the system
software detects a certain type of manipulation. E.g. Lebanese Loop. The ID
card arrest is triggered by the software. The card can only be released again
manually.

After removal of the arrested ID card, the system can only be operated with card
reader CHD V2x, but the card arrest function is no longer guaranteed.
Card reader CHD V2x must therefore be replaced after ID card arrest.

88
Device views

Overall view
Standard

1 Retaining bracket for MM sensor


2 Wheel for transporting card manually
3 Socket for SAM module
4 Card insertion slot

89
ACT version

1 Retaining bracket for MM sensor (only for Germany)


2 Wheel for transporting card manually
3 Socket for SAM module
4 Lever to release an arrested ID card
5 Card insertion slot

90
Front view

1 Shutter
2 Lever for moving the shutter manually

91
Rear view

V.24 version

1 I/O port
2 V.24 data interface
3 Power supply

92
USB version

1 USB data interface


2 I/O port
3 Power supply

93
Device version used

WN part number Manufacturers Tracks Chip Comment


name card
01750049626 V2XF-11JL-W01 T1 R/W Yes Standard
T2 R/W version
T3 R/W V.24 connection
01750076277 V2XF-11JI-W31 T1 R/W Yes ACT version
T2 R/W V.24 connection
T3 R/W
01750076411 V2XU-11JL-W51 T1 R/W Yes Standard
T2 R/W version
T3 R/W USB connection
01750078148 V2XU-11JI-W81 T1 R/W Yes ACT version
T2 R/W with USB
T3 R/W connection

The firmware modules are to be found on the training CD.


The current versions are also provided in the intranet / extranet.
Name of corresponding firmware files:

V2X_B00.bin Basic module magnetic card


V2X_C00.bin Basic module chip card
V2X_C05.bin Chip card module EMV for standard applications

V2X_C06.bin Chip card module ZKA


V2X_C08.bin Moneo cards France

V2X_S00.bin for optional


Basic module SAM
SAM applications

94
Due to a symmetric arrangement of the card insertion slot the card reader can
be installed in standard position or turned around by 180.

As in former devices, functions such as detection of the card width, magnetic


track detection and shutter in the card transport route are also available.

To ensure that in case of a power failure the current function is terminated


properly, a capacitor can be built in the system as an option. The reaction to
power failures, however, can also be determined by the application.

The card reader has an internal memory for statistical data. This data can be
saved to a log file with KDIAG.
Any errors that have occurred are also saved. The errors can be read out with
KDIAG

95
Position of components.

SW1 SW3 S1 MM SW4 S3 S4


SH SL3 S2 SL2

SW2 SL1 M1 Head

AbbreviationMeaning
S1 - S4Sensors for card position
SW1 Sensor for pre-recognition of magnetic track
SW2 Sensor for card width
SW3 Sensor to detect position of shutter blade
SW4 Sensor to detect IC contact completely down
SH Shutter
SL1 Solenoid which opens the shutter blade
SL2 Solenoid which pulls IC contact down
SL3 Magnet to trigger card arrest
(ACT version only)
M1 Motor
MM MM / CIM sensor (only Germany)
Head Magnetic head

96
Technical data

Operating voltage 24 V
Current consumption max. 2.0 A (during operation)
500 mA (standby)
Temperature range 5 to 55 C in operation

Interface V.24 or USB


Line speed 1200 bps, 2400 bps, 4800 bps, 9600 bps,
19200 bps, 38400 bps (factory setting)
(automatic detection*)
Data bits 8
Parity even
Stop bits 1

Number of chip card 1


sockets
ID-000 for SAM

Lifetime 2,000,000 passes or 6 years


(Chip card contact block: 500,000 contacts)
One pass includes transporting the card forwards
and back.
The number of passes depends on the system.
One transaction may consist of several passes
plus error correction.

Dimensions (H x W x L) 95 x 108 x 214.2 mm


Weight 2.0 kg

* Automatic baud rate recognition is only active after switch-on.

97
Removing a jammed card (ACT version only)

i The following description of how to remove a jammed card only


applies to an ACT card reader.

Press lever (1) as far as possible in the direction shown by the arrow.
Then press lever (2) as far as possible in the direction shown by the arrow.
Move the ID card by turning the manual card transport knob (3) so that it
can be removed from the card slot.
Remove the ID card (4).

i If an ID card jams, card reader CHD V2x must be replaced

98
Cleaning and test utilities
The following cards should be used for maintenance and service purposes:
Test utilities

Hybrid test card: 01750066226


(replaces type 01750000093)

Cleaning utilities

Cleaning brush for MM / CIM 86 sensor: 01750012317


Sensor cleaning card: in preparation
Wincor Nixdorf ELIX wet cleaning card: 01750016388
Cleaning card CHD Austria
(pre-saturated cleaning card): 01750057227

99
DIP Hybrid Reader ICM 300 01750041226

Functions
Reading of tracks 1, 2 and 3 of the magnetic stripe
Reading and writing during chip processing

Magnetic stripe
The card tracks can only be evaluated while the card is manually inserted or
pulled out. The application software determines if reading takes place when the
card is inserted or pulled out or in both instances.
Chip processing
When chip processing is activated, the card is locked inside the module by a
pin to prevent that the card is removed during processing.

100
LED
In the front of the card insertion there is an LED panel.
When voltage is turned on, the LED starts blinking green until the software is
activated.
The application software can be used to determine the color (red, green or
orange) as well as the type of display (off, permanent light, flashing frequency)
and what the individual displays mean.
You will find the error codes in the Programmer's Guide for the user software.
Mounting position
The DIP hybrid reader can be built into systems horizontally or vertically.
If it is built in horizontally make sure that the ID card's magnetic stripe faces
down. This ensures that foreign objects (coins, for example) can fall directly
through the insertion slot into the device.

Block diagram
1 2 3 4 5 6 7

1 Locking pin 5 End sensor


2 Magnetic head 6 Chip contact station
3 Front sensor 7 Slide
4 ID card

101
Function elements

Rear view

1 Connector for optional emergency capacitor


2 Socket for optional SAM (security access module, chip card in ID-000
format)
3 V.24 connector and power supply

102
Top view

1 Recess for removing foreign objects


2 Chip contact station
3 Card slide for end sensor activation and for making contact
with the chip card

103
Side view

1 Front sensor

104
Technical data

Approved magnetic cards according to ISO / IEC 7810, 7811, 7813


Approved IC cards ISO / IEC 7816 / 1-3
EMV 96 Ver 3.1.1
(EMV = Europay, Mastercard, Visa)
Memory Card Read / Write SLE 4432, SLE 4442

Weight 170 g
Speed of card movement 10 cm/s to 100 cm/s
DC power supply + 12 V + 10 %
Current consumption:
150 mA
400 mA

700 mA for 2 ms

Climatic requirements
Temperature Humidity
(relative
humidity)
Operation + 5 C to + 45 C 10 % to 95 %
Storage - 20 C to + 70 C 10 % to 95 %

105
Maintenance and service
The following cards should be used for maintenance and service purposes:

Test utilities

Hybrid test card: 01750066226


(replaces type 01750000093)

Cleaning utilities
Wincor Nixdorf ELIX wet cleaning card: 01750016388

106
Softkeys

Description

1 User side of softkeys


2 Rear side of softkeys

107
WN part number Name For Remarks
monitor
size
01750057215 Softkey set 12.1" Barcl. 12.1 Customer-specific
NDC C H.K.-GPO version
01750059611 Softkey set 12.1" Std. C 12.1
Brai. H.K. GPO
01750059634 Softkey set 12.1" DDC 12.1 Customer-specific
C Brai. H.K. GPO version
01750059753 Softkey set 12.1" Std. C 12.1
H.K. GPO
01750059754 Softkey set 12.1" DDC 12.1
C H.K. GPO
01750059755 Softkey set 12.1" NDC 12.1
C Std. H.K. GPO
01750059756 Softkey set 12.1" NDC 12.1
C Std. Brai.H.K.GPO
01750047155 Softkey set Span Monte 12.1 Customer-specific
NDC C Brai.12.1" version
01750074503 Softkey set 12.1" 12.1
NDC_C 64.5 - 33

The softkeys are used for menu-based mask input on the monitor and are
located on the right and left of the monitor.
The softkey dimensions depend on the monitor used. The position of the keys
and the distance between them depend on the emulation or the software which
runs on the system. In the course of time three standards have been
established: WN Standard, NDC and DDC. All three versions are available with
Braille as an option.
Spare softkeys are delivered in pairs and the softkeys should always be
replaced in pairs, too. In the case of older versions the softkeys can be ordered
separately for the left and for the right side. Make sure then that the softkeys for
both sides are delivered

108
EPP V5

Supplier: Thales e-Transactions GmbH

1 PIN pad
2 EPP module on the rear side of the PIN pad

The EPP module is available in many country or customer specific versions.


There is a large and constantly growing variety of versions as it is possible to
choose the material (plastic or stainless steel) of the base module, the keys
and keyboard labeling (language or customer requirements).
It is therefore impossible to list the part numbers.

GPO = glass pearled surface. This feature prevents fingerprints on the buttons.

109
Overviev EPP versions

DES 3-DES RSA SAM RKL Last USB


Plug-In Call interface
EPP V4 X X - No 3DES 3Q2004
DS5002
EPP V4+ X X Max. No 3DES or 1Q2005
DS5240 4096 Bit RSA (PKI)

EPP V5 X X Max. 4 3DES or N/A X


ARM 7 4096 Bit RSA (PKI)

PKI = Public Key Infrastructure


DES = Data Encryption Standard
RSA = Crytic Algorithm by Rivest-Shamir-Adleman

110
Description
The EPP module contains the following functional elements:

Keyboard with numeric pad (0 to 9 and two special keys) for entering the
PIN and 4 function keys,
keyboard logic including extensive security circuit components for software
protection and the protection of the loadable cryptographic keys used in
case of tampering with the housing and the electronics,
security module for secure encryption and decryption of the transmitted
information,
socket for optional SAM modules.
The keys for entering the PIN, the keyboard logic and the security module are
accommodated in a tamperproof housing.
A built-in battery prevents the loss of the stored keys and data after the system
is switched off.

In addition to the serial V.24 (RS232) port the EPP module also features a USB
port. The USB port is located behind the service cover.

The EPP V5 has a multitasking operating system which allows to distinguish


between the basic FW and additional security modules.

The basic FW controls communication at the interface and enables reading out
the error statistics. Depending on which security functions are desired the
security modules and cryptographic keys are loaded.

111
1 Reset button 4 Battery label
2 Screws for housing cover 5 Housing cover
3 Service cover 6 V.24 (RS232) connector

112
Service cover open

1 Socket 1 for SAM module 6 USB port


2 Socket 2 for SAM module 7 Configuration notes
3 Opening 1 for USB cable V.24 (RS232) / USB
4 Jumper 8 Socket 4 for SAM module
V.24 (RS232) / USB 9 Socket 3 for SAM module
5 Opening 2 for USB cable

113
Port configuration (V.24 / USB)
The port to be used is selected with a jumper beneath the sliding cover.

i The manufacturer configures the EPP module for connection to the


V.24 port. If the USB port is required, the jumper has to be inserted in
a different position in accordance with the information given on the
board (see the "Service cover open" illustration).
The operating mode may only to be changed in a switched off state,
i.e. when the cable has been detached.

Only one cable may be connected.

Simultaneous operation of the two ports (V.24 and USB) is not


permitted and can lead to electrical defects.

V.24 mode
The basic software automatically sets the baud rate to 38,400 bits/s or 19,200
bits/s.
The EPP module is supplied with power via the connector of the V.24 port (see
the "Pin assignment" section).

USB mode
The basic CSC W32 software supports the USB port from version 2.0/40 on.
In USB mode, the EPP module is supplied with power via the USB port.

If the cable opening (1) is used to


connect the cable, the cable must be
prevented from being pulled out with a
cable tie (2) on the inside.

114
Reset button
The EPP module features a Reset button accessible from outside which
enables you to delete all security-relevant information. If the Reset button is
pressed, all cryptographic keys and the FW security modules are reset in the
EPP module.

The EPP module will no longer work after the Reset button has been
pressed and has to be returned for repair.
Pressing the button

Insert a long pointed object through


the opening (1) of the housing cover
and press the button for three
seconds at least.

i When a system is disassembled the stored cryptographic keys should


be deleted for security reasons. This responsibility lies with the party
operating the system.
If no software solution is available, this can also be accomplished via
the external Reset button. The engineer should do this only upon
consulting with the customer.

115
Smartcard interfaces

To integrate additional functions (such as extra keys for ID card procedures),


the EPP module features four sockets for SAM modules on smartcards in ID-
000 format.

Inserting a smartcard

Push the metal lock in the direction of


the arrow and raise the cover.

Insert the card in the cover with the


straight edge at the front so that the
contacts are facing down.

Close and lock the cover.

116
Replacing the EPP in the event of an error
Check general functioning.
Check that the loaded keys and associated firmware modules are valid.
Check the error memory.
The EPP V5 has an error memory. This memory is used to store error
codes triggered by the security sensors. The error codes can be shown in
plain text with a suitable test program (such as KDIAG).

Detach the defective EPP module, remove any customer-specific


smartcards from the defective EPP module, and insert the smartcards in the
new EPP module. Pay attention to the card positions.
Before installation, check the position of the jumper (V.24 / USB) and, if
necessary, adjust it to the system's interfacing.
After replacing the unit, arrange for initialization and reloading of the keys.
This is done by application programs.

117
Maintenance work

The EPP module can be tested and settings can be made by means of the
KDIAG test program.
If during this test the EPP module finds that the battery voltage drops below a
defined threshold value a message is displayed automatically.
The Application can also query the battery status depending on the registry
entry CSCEDM: EPP_REQUEST_BATTERY generating a warning in the error
log file: EDM-FRM Battery Empty.

In this case replace the EPP as a preventive measure.

Battery check
i Battery life is at least 5 years.
The date of the battery change is noted on the rear of the EPP module
(see the following illustration).

The date of manufacture (1) of the


EPP module, or the date on which the
battery was inserted by the
manufacturer, is stated on the
manufacturer's nameplate.

The 'Date of Battery Change' label (2)


shows when the battery was last
replaced.

If battery life has expired perform a test with the KDIAG test program.

Replacing the battery


For battery replacement the EPP V5 must be sent to the repair center in charge .

118
12.1 LCD Box DVI 01750064487
12.1 LCD Box DVI 01750092357

The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.

The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.

The backlight can be switched off.

As an option for outdoor ATMs like ProCash2050xe and ProCash2150xe, the


fan box 01750065621 can be mounted on the LCD box.

119
Connections

i The connectors are located at the rear of the LCD box.

1 Power supply connection (+ 12 V) and backlight on / off


2 DVI-D connector

120
LCD Wiring diagram 12.1

24 V

PC TFT flat panel LCD (12.1")


Fan box (optional)

VGA
Motherboard DVI-D cable
DVI-D DVI-D
DVI interface board
autoscaling
+12V

Inverter for
backlight

Backlight on / off
(special electronics)

DVI-D cable (length depends on the type of ATM)

Signal Remarks Part number


2.3 m not included in delivery 01750058006
3.2 m not included in delivery 01750058007
5.2 m not included in delivery 01750058008

121
Technical data

General
Dimensions:
Width: 326 mm
Height: 224 mm
Depth: 38 mm

Weight: 1900 g

Operation:
Temperature: 0 to + 50 C
Humidity: 10 to 90 % r.h.

Storage:
Temperature: - 20 to + 60 C
Humidity: 10 to 90 % r.h.

LCD
Screen diagonal: 31 cm (12.1")

Pixel: 800 x 600 (native resolution)

Resolution:
VGA: 640 X 480
SVGA: 800 x 600
XGA: 1024 x 768

Screen surface: Anti-reflection layer

122
15" LCD Box DVI 01750060091
15'' LCD Box DVI 01750084538

The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.

The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.

The backlight can be switched off.

123
Connections

i The connectors are located at the rear of the LCD box.

1 Power supply connection (+ 12 V) and backlight on / off


2 DVI-D connector

124
LCD Wiring diagram 15

Circuit diagram Pentium IV Embedded PC

Pentium IV Embedded PC TFT Flat Panel LCD (15")

VGA
Motherboard DVI-D cable
DVI-D DVI-I
DVI interface board
autoscaling
+12V

Inverter for
backlight

Backlight on / off
(special electronics module)

DVI-D cable (length depends on the type of ATM)

Signal Remarks Part number


2.3 m not included in delivery 01750058006
3.2 m not included in delivery 01750058007
5.2 m not included in delivery 01750058008

125
Technical data

General
Dimensions:
Width: 372 mm
Height: 274 mm
Depth: 41 mm

Weight: 2920 g

Operation:
Temperature: 0 to + 50 C
Humidity: 10 to 90 % r.h.

Storage:
Temperature: - 20 to + 60 C
Humidity: 10 to 90 % r.h.
Electrical data:
Power supply: 12 V DC
Current consumption: 1.7 A (typical)

LCD
Screen diagonal: 15

Pixel: 1024 x 768 (native resolution)

Resolution:
VGA: 640 X 480
SVGA: 800 x 600
XGA: 1024 x 768

Screen surface: Anti-reflection layer

126
Touchscreen for LCD Monitor
Part number:
01750035994 without LCF for 15" LCD monitor (touch pane only)
01750032690 with LCF for 15" LCD monitor (touch pane only)
01750032662 without LCF for 12.1" LCD monitor (touch pane only)
01750035992 with LCF for 12.1" LCD monitor (touch pane only)
01750032691 Touch controller with 0.45 m cable
01750067504 Touch controller EXII V24 with 0.5 m cable

Touch controller 01750032691 is 100% replacement compatible with


i touch controller 01750067504.

The touch panel must have ground contact with the chassis via the
i green wire leaving the connector. If it does not, the ground contact
must be retrofitted.

Operation
The touch system employs the analog-capacitive technology; it consists of a
glass plate with a fused-on transparent conductive thin film coating. An
additional glass coating protects the sensor. Thin electrodes are arranged
along the edges which create a uniform low voltage AC field over the
conducting layer.
When touching the monitor surface with the finger, the capacitive coupling with
the electric field causes a brief electrical current flow to the point of contact.
The electrical current from each point of contact is proportional to the distance
of the finger to the edges. The controller measures this ratio, on the basis of
which it determines the point of contact and signals its position via the interface
to the PC.

Calibration
Calibration is possible with KDIAG or a special Windows software.

127
LED display on the touch controller

The controller has an LED indicator which enables a visual check of the ready
status and operability.

1 2

1 Touch controller 2 LED touch controller

The LED is lit as soon as the controller is provided with voltage. After receiving
a valid command, the LED becomes weaker. A touch of the sensor is indicated
by a brightly shining LED. The LED flashes if the power-on self-test reveals a
problem.

Error Flashing frequency within 10 seconds


RAM error 1
ROM error 2
A / D error 3
EEPROM error 4
Analog error 5

If one of these errors appears, the controller is faulty and has to be replaced.

128
Receipt Printer TP07 / NP07
This chapter describes the following model of the thermal receipt printer TP07
and the matrix receipt printer NP07:

Part number Description


01750063915 Thermal receipt printer TP07
Paper width: 76.2 mm, 82.5 mm (- 1 mm)
Outer receipt roll diameter:
max. 180 mm / 260 mm
01750057987 Matrix receipt printer NP07
Paper width: 76.2 mm, 82.5 mm (- 1 mm)
Outer receipt roll diameter:
max. 180 mm / 260 mm

The thermal [NP07] receipt printer TP07 [NP07] is a modular built-in printer.

It consists of a thermal printing unit [matrix printing unit], integrated cutter and
the presenter (output transport) for variable receipt length.

The paper path is controlled by several paper sensors.

129
Views of thermal printer TP07

Overall view

1 Presenter 5 Paper drive


2 Presenter rocking bar * 6 Paper roll
3 Cutter 7 Display (LED)
4 Thermal printing unit 8 Keys

* The presenter rocking bar has to be installed if the thermal print side is
on the inside of the paper roll (see the section "Setting the printer to the
paper type (only TP07)").

130
Detail views

1 Lever to lift up the thermal array


2 Paper entry

131
1 Notch for 180 mm paper roll (A) 6 40 mm core diameter (A3) with
2 Adjustable weekend sensor 180 mm paper roll diameter
3 Notch for 260 mm paper roll (B) 7 18 mm core diameter (B1) with
4 18 mm core diameter (A1) with 260 mm paper roll diameter
180 mm paper roll diameter 8 25 mm core diameter (B2) with
5 25 mm core diameter (A2) with 260 mm paper roll diameter
180 mm paper roll diameter 9 40 mm core diameter (B3) with
260 mm paper roll diameter

132
Control panel

1 LINE FEED key


2 TEST key
3 POWER LED (green)
4 End of paper LED (yellow)
5 ERROR LED (red)

133
Ports

1 24 V DC power supply
2 Interface USB port, type B connector

134
Position of sensors TP07

8 7 6 5 4 3 2 1

1 Paper-low sensor 4 Paper-out sensor


(adjustable) 5 Top of form (ToF) sensor
2 Control mark sensor on the 6 Thermal sensor of thermal array
rear (adjustable) 7 Cutter
3 Control mark sensor on the 8 Presenter output sensor
thermal print side (adjustable)

135
Position of sensors NP07

8 7 6 5 4 3 2 1

1 Paper-low sensor 4 Carrier home position


(adjustable) 5 Thermal sensor (print head)
2 Control mark sensor on the 6 Top of form (ToF) sensor
print side (adjustable) 7 Cutter
3 Paper-out sensor 8 Presenter output sensor

136
Paper path monitoring

Weekend sensor (PWE) Photosensor for weekend supply detection. The


photosensor is located on the paper roll holder.
Paper out (PE) The photosensor detects that the paper supply is
completely used up. It is used for automatic paper
feed. The photosensor is located on the paper
feed.
Mark detection (MK) Photosensor for mark control. The photosensor is
located on the right edge by default and can be
adjusted if necessary.
Top of Form (ToF) The photosensor controls the paper feed to the
sensor cutter and to the first print position. The
photosensor is located on the paper feed.
Cutter This switch controls the paper path through the
cutter.
Presenter output (PrA) The photosensor is used to control the paper path
through the presenter. The photosensor is placed
at the presenter exit.

137
Status indicators
The status of the receipt printer is displayed by 3 LEDs. The statuses of the
individual LEDs are identified by the following abbreviations:

Abbreviation Status
0 LED is off
1 LED is on
x LED can be on or off
bl LED blinking
bl f LED blinking fast

Indicators at power-on
Green Yellow Red Status
bl bl bl Test mode (selection level)

Indicators when online


If test mode is not activated and error handling inactive, the display information
for normal operating state is built cyclically and output to the display.

Green Yellow Red Status


1 x 0 Data set ready
x 0 x Paper is loaded
x bl x End of paper
x bl f x Sensor calibration
x 1 x Paper low
x x 1 Offline
x x bl Error (see section "ERROR LED blinking pattern")

138
Functions of keys

Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.

Keys pressed Function


TEST Prints test printout
FEED Paper feed by 1/6". If the key is pressed for longer than
2 seconds, the paper is fed continuously until the key
combination is changed.
Do not press the FEED key during normal operation.

139
Internal test
After the 'internal test with paper' has been selected (see section "Calling and
exiting the 'internal test with paper'") the selection mode is active. By pressing
the keys the 'internal test with paper' can be controlled.

Pressed key Function


TEST The TEST key is used to start the 'internal test with paper',
to start the test levels and to complete them.
FEED The FEED key is used to select the individual test levels
during the 'internal test with paper'.
TEST+ FEED None

Calling and exiting the 'internal test with paper'


The print controller provides a test program divided into different test levels.
This program allows you to check the main printer functions.

Press the TEST key and release it.

Press the TEST key again and keep the TEST key pressed until the test
printout is output.

The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").

Start the test with the TEST key.

Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).

Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

140
Test printout

Printer NP07 Printer TP07

141
Calling and exiting the 'internal test without
paper'
The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.

Press the TEST key.

Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.

Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).

Exit the internal test by pressing the TEST key in selection level.

When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

142
Indicators for the selected test level
In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:

LED Significance
Red 4
Yellow 2
Green 1

Binary display of the test level

Red Yellow Green Test level Description


0 0 1 1 Paper sensors
0 1 0 2 Printer test
0 1 1 3 Statistical information
1 0 0 4 Set EEPROM parameters to default
values
1 0 1 5 Mark test or cutter / presenter test
1 1 0 6 Carrier test (NP07 only)
1 1 1 7 Calibrating EEPROM sensor values

Explanation:
0 Off
=
1 ON
=

143
Description of the test programs

Test level 1 (paper sensor test)


At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on
activation.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. The green LED is lit.
The order of actuation is not specified. The yellow LED lights up to indicate a
sensor status change.
If the paper has been removed at least once from the paper sensor Paper out,
the printer automatically performs a reset when the test level is exited.

Test level 2 (printer test)


At level 2, the printer test is executed. This test level can only be selected when
the printer is undergoing an internal test with paper. The printer test requires
that paper be present in the printer. If the paper is not sufficient for the printer
test, the printer automatically performs a reset.
The printer prints all character sets in Font A and Font B, such as PC437,
Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858,
Space page.

Test level 3 (statistical information)


Statistical information is printed out in level 3. This test level can only be
selected when the printer is undergoing an internal test with paper. Paper must
be present in the printer for printing out statistical data. If the paper is not
sufficient for the printout, the printer automatically performs a reset.
The printout consists of three blocks of information. The first block shows the
current statistical values of the printer controller, the second shows specific
firmware (FW) information, and the third block is printed out as a form
(date/name) and can be filled out by service engineer

144
Statistical values of the printer controller

i The statistical values of the printer controller can be set via the KDIAG
program when components are replaced.

Abbreviatio Description
n
EEP. Indicates whether or not the EEPROM checksum is in order
TDOT. Shows the total number of printed dots
DOT. Shows the number of dots printed with the current thermal
array
HEAD Shows the number of thermal array changes
TLFS. Shows the total number of line feeds *
LFS. Shows the number of line feeds executed with the current
line feed motor *
LFCH. Shows the number of line feed motor changes
TCUT. Shows the total number of paper cuts
CUT. Shows the number of paper cuts executed with the current
cutter
CUTC. Shows the number of cutter changes
TRET. Shows the total number of retracts
RET. Shows the number of retracts with the current retract unit
(optional)
RETC. Shows the number of changed retract units
TPRE. Shows the total number of receipts output
PRE. Shows the number of receipts output with the current printer
unit
PREC. Shows the number of presenter changes

* Be sure that all line feeds are counted.


If the printer receives a cut command (GS V 0), it pulls the paper into
the cutter and transports it back to the first print position. This
corresponds to 20 additional line feeds.

145
Abbreviatio Description
n
TCAM. Shows the total number of carrier movements *
CAM. Shows the number of carrier movements executed with the
current carrier unit *
CAMC. Shows the number of changed carrier units *
POC. Shows the total number of power-on cycles
POT. Shows the number of operating hours
UPD. Shows the number of EEPROM updates
PCB. Indicates the revision level
SNO. Indicates the serial number
DAT. Indicates the production date
REV. Indicates the revision number

* only relevant for matrix printer

Firmware (FW) information

Abbreviatio Description
n
VERS. Indicates the FW version
DAT. Indicates the release date of the FW

Form

Abbreviatio Description
n
DATE Date of services (handwritten)
NAME Name of technician (handwritten)

146
Test printout of statistical data

Printer NP07 Printer TP07

147
Test level 4 (reset EEPROM parameters to default
values)

In level 4 you can set the default values for the storage settings and for the
user configuration.

To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.
You can print out the current EEPROM parameters via the internal test with
paper (see section "Internal test with paper"). You can find the EEPROM
parameters under the header 'Memory Switches'.

Default values

Storage setting
Auto Line Feed disabled
Black mark sensor disabled
Endurance Test disabled

User configuration
Paper width 80.0 mm
Paper is not at start position after power on present paper
Print density LIGHT [-6 ... 0 ... +6]
DARK

148
Test level 5 mark test or cutter / presenter test

In level 5 you can perform an uninterrupted test of the mark control or cutter /
presenter test. This test level can only be selected when the printer is
undergoing an internal test with paper.

If mark detection is enabled, the mark control test is activated. If it is not enable,
the cutter / presenter test is executed. The mark control of cutter / presenter
test requires that paper be present in the printer.

If the paper is not sufficient for the test, the printer automatically performs a
reset.

Mark control
The printer prints a horizontal line at the control mark and then performs a form
feed. The next mark is looked for, the paper is then transported to the cutter,
cut off and output via the presenter.

The paper is retracted to the 1st print position (ToF). The printer then performs
the test continuously.

The test can be aborted by pressing the TEST key.

The operating state of the photosensors are indicated by LEDs.

LED Function
Green Presenter output
Yellow Top of form (ToF) sensor
Red Paper-out sensor

149
Cutter / presenter test
The printer prints a horizontal line in the first line of the receipt, then the paper
is advanced approx. 100 mm (receipt length), cut and output. Then the paper
on the receipt roll is advanced to its first print position. The printer then
performs the test continuously.

The test can be aborted by pressing the TEST key.


The operating state of the photosensors is indicated by LEDs.

LED Function
Green Presenter output
Yellow Top of form (ToF) sensor
Red Paper-out sensor

150
Test printout of mark control and cutter / presenter test

Test level 6 (carrier test) (only NP07)

Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.

LED Function
Green Carrier home position

151
Test level 7 (set EEPROM sensor values to factory
default)

In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted.
To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.

Sensor Sensor value Calibration status


PAPER_END : XX CAL
PRESENTER_OUT : XX CAL
PAPER_NEAR_EN : XX CAL
D
MARK_SENSOR : 0 -
TOP_OF_FORM : XX CAL

In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status.
If the sensor value shows a zero (0) and the calibration status shows '-', the
respective sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.

152
Error handling

Error indicators

Errors are indicated at the beginning of error handling.

Green Yellow Red Status


Off Off Blinking Paper jam while cutting
Off Off Blinking Carrier error (only NP07)
Off Off Blinking Paper jam before cutting
Off Off Blinking Control mark detection error
Off Off Blinking Paper jam after cutting in presenter
Off Off Blinking TOF position not found
Off Off Blinking Operation after power-on error
Off Off Blinking Timeout for StartOfJob
Off Off Blinking Print head too hot
Off Off Blinking Voltage too high
Off Off Blinking Low voltage error
Off Off Blinking Device error

153
ERROR LED blinking pattern

Recoverable errors
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERROR-
LED is switched on.

Error Description ERROR LED blinking pattern


Paper jam The automatic 1
during cutter does not
cutting work because it approx. 5 sec
does not leave
or does not
reach the home
position.
Carrier The carrier does 2
error (only not leave or
NP07) reach its home approx. 5 sec
position.
Paper jam A paper jam is 3
prior to detected
cutting between print approx. 5 sec
starting position
and ToF sensor.
Control The printer does 4
mark not find the
detection black mark. approx. 5 sec
error
Paper jam After the paper 5
after is cut, a paper
cutting jam is detected approx. 5 sec
in in the printer's
presenter presenter
(receipt output).

LED is off
LED is on

154
Error Description ERROR LED blinking pattern
Paper jam After the paper 6
after is cut, a paper is
cutting detected in the approx. 5 sec
in printer's
retractor retractor.

LED is off
LED is on

The following errors can be recovered by removing and inserting the paper roll.

Error Description ERROR LED blinking pattern


TOF After cutting the 7
position printer doesnt
not found find the TOF approx. 5 sec
position.
Operation After switch-on 8
after the paper is not
power-on in the print start approx. 5 sec
error position. This
error is enabled
by memory
switch 7-4.
Timeout StartOfJob
for timeout
StartOfJob occurred approx. 5 sec
because no
EndOfJob was
received within
the specified
time.

LED is off
LED is on

155
Unrecoverable errors
This pattern is called the 'negative' blinking pattern.
In case of the negative blinking pattern you must count how often the ERROR-
LED is switched off.

Error Description ERROR LED blinking pattern


Tempera- Abnormal print 1
ture error head
temperature approx. 5 sec
(NP07) or
thermal array
temperature
(TP07).
High The power 3
voltage supply voltage
error is extremely approx. 5 sec
high.
Low The power 4
voltage supply voltage
error is extremely approx. 5 sec
low.
Printer The loaded 5
error printer driver
does not approx. 5 sec
correspond to
the firmware

LED is off
LED is on

156
Journal Printer TP06 / NP06
Part number Description
01750057142 Thermal journal printer TP06
Paper width: 76.2 mm (- 1 mm) (3 inches)
Outer journal roll diameter:
max. 80 mm / 110 mm
01750064218 Matrix journal printer NP06
Paper width: 76.2 mm (- 1 mm) (3 inches)
Outer journal roll diameter:
max. 80 mm / 105 mm

The thermal [matrix] journal printer TP06 [NP06] is a modular roll printer. It
consists of a thermal printing unit [matrix printing unit], a control unit, a paper
holder and a winder. The individual modules are assembled on a mounting
plate which contains the controller. The controller incorporates an interface
socket, the plug for the power supply, control elements and status displays.
The following description contains no information on the normal operation of
the printer. You can find this information in the operating manual of the cash-
out system.

157
Connecting the printer
Connect the printer only when the system is disconnected from the
power supply.

Power supply
The printer is operated with 24 V DC. The 5 V voltage for the logic is generated
internally.

Data interface
USB connector type B

158
Views of thermal printer TP06

Overall view

1 4

1 Thermal printing unit 4 Paper roll compartment


2 Printer control panel 5 Take-up reel
3 Weekend sensor

159
1 Safety string of paper roll shaft

160
Control panel and connectors

1
2
3
7
4
6

1 LINE FEED key 5 ERROR LED (red)


2 TEST key 6 24 V DC power supply
3 POWER LED (green) 7 Interface USB port, type B
4 End of paper LED (yellow) connector

161
Position of sensors

5 4 3 2 1

1 Paper-low sensor (not 3 Paper-out sensor


adjustable) 4 Top of form (ToF) sensor
2 Paper motion sensor 5 Thermal sensor of thermal array

162
Views of matrix printer NP06

Overall view

6
1
5
2
4

1 Print head 5 Paper-low sensor


2 Ribbon cartridge 6 Paper roll compartment
3 Printer control panel 7 Take-up reel
4 Printing unit release lever

163
1 Safety string of paper roll shaft

164
Control panel and connectors

1
2
3
7
4
6

1 LINE FEED key 5 ERROR LED (red)


2 TEST key 6 24 V DC power supply
3 POWER LED (green) 7 Interface USB port, type B
4 End of paper LED (yellow) connector

165
Position of sensors

6 5 4 3 2 1

1 Paper-low sensor (not 4 Top of form (ToF) sensor


adjustable) 5 Thermal sensor of print head
2 Paper motion sensor 6 Carrier home position
3 Paper-out sensor

166
Status indicators
The journal printer status is indicated by three LEDs. The statuses of the
individual LEDs are identified by the following abbreviations:

Abbreviation Status
0 LED is off
1 LED is on
x LED can be on or off
bl LED blinking

Indicators at power-on
Gree Yellow Red Status
n
bl bl bl Test mode (selection level)

Indicators when online


If test mode is not activated and error handling inactive, the display information
for normal operating state is built cyclically and output to the display.

Gree Yellow Red Status


n
1 x 0 Data set ready
x bl x End of paper
x 1 x Paper low
x x 1 Offline
x x bl Error (see section "ERROR LED blinking pattern")

167
Functions of keys

Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.

Keys pressed Function


None None
TEST Prints test printout
FEED Paper feed by 1/6". If the key is pressed for longer than
2 seconds, the paper is fed continuously until the key
combination is changed.
Do not press the FEED key during normal operation.

The key functions are triggered via a spontaneous functions 'job channel in the
device controller' and are executed with higher priority than the functions from
the emulation. For this reason, you should not hamper or corrupt emulation
functions during operations by executing key functions.

168
Internal test

Internal test with paper


After the 'internal test with paper' has been selected (see section "Calling and
exiting the 'internal test with paper'") the selection mode is active. By pressing
the keys the 'internal test with paper' can be controlled.

Pressed key Function


TEST The TEST key is used to start the 'internal test with paper',
to start the test levels and to complete them.
FEED The FEED key is used to select the individual test levels
during the 'internal test with paper'.
TEST+FEED None

Internal test without paper


After the 'internal test without paper' has been selected (see section "Calling
and exiting the 'internal test without paper'") the selection mode is active. By
pressing the keys the 'internal test without paper' can be controlled.

Function
Pressed key
TEST The TEST key is used to start the 'internal test without
paper', to start the test levels and to complete them.
FEED The FEED key is used to select the individual test levels
during the 'internal test without paper'.
TEST+FEED None

169
Internal test

Calling and exiting the 'internal test with paper'


The print controller provides a test program divided into different test levels.
This program allows you to check the main printer functions.
Press the TEST key and release it.

Press the TEST key again and keep the TEST key pressed until the test
printout is output.

The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").

Start the test with the TEST key.

Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).

Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

170
Test printout

Printer NP06 Printer TP06

171
Calling and exiting the 'internal test without
paper'
The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.
Press the TEST key.

Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.

Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).

Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

172
Displaying the selected test level

In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:

LED Significance
Red 4
Yellow 2
Green 1

Binary display of the test level

Red Yello Green Test level Description


w
0 0 1 1 Paper sensors
0 1 0 2 Printer test
0 1 1 3 Statistical information
1 0 0 4 Set EEPROM parameters to default
values
1 0 1 5 Take-up reel test
1 1 0 6 Carrier test (NP06 only)
1 1 1 7 Calibrating EEPROM sensor values

Explanation:
0 Off
=
1 ON
=

173
Description of the test programs

Test level 1 (paper sensor test)


At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on
activation.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. The green LED is lit.
The order of actuation is not specified. The yellow LED lights up to indicate a
sensor status change.
If the paper has been removed at least once from the paper sensor Paper out,
the printer automatically performs a reset when the test level is exited.

Test level 2 (printer test)


At level 2, the printer test is executed. This test level can only be selected when
the printer is undergoing an internal test with paper. The printer test requires
that paper be present in the printer. If the paper is not sufficient for the printer
test, the printer automatically performs a reset.
The printer prints all character sets in Font A and Font B, such as PC437,
Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858,
Space page.

Test level 3 (statistical information)


Statistical information is printed out in level 3. This test level can only be
selected when the printer is undergoing an internal test with paper. The printer
test requires that paper be present in the printer. If the paper is not sufficient for
the printer test, the printer automatically performs a reset.
The printout consists of three blocks of information. The first block shows the
current statistical values of the printer controller, the second shows specific
firmware (FW) information, and the third block is printed out as a form
(date/name) and can be filled out by service personnel.

174
Statistical values of the printer controller

i The statistical values of the printer controller can be set via the KDIAG
program when components are replaced.

Abbreviatio Description
n
EEP. Indicates whether or not the EEPROM checksum is in order
TDOT. Shows the total number of printed dots
DOT. Shows the number of dots printed with the current thermal
array
HEAD Shows the number of thermal array changes
TLFS. Shows the total number of line feeds **
LFS. Shows the number of line feeds executed with the current
line feed motor **
LFCH. Shows the number of line feed motor changes
TCUT. Shows the total number of paper cuts *
CUT. Shows the number of paper cuts executed with the current
cutter *
CUTC. Shows the number of cutter changes *
TRET. Shows the total number of retracts *
RET. Shows the number of retracts with the current retract unit
(optional) *
RETC. Shows the number of changed retract units *
TPRE. Shows the total number of receipts output *
PRE. Shows the number of receipts output with the current printer
unit *
PREC. Shows the number of presenter changes *

* not relevant for journal printer


** Be sure that all line feeds are counted.
If the printer receives a cut command (GS V 0), it pulls the paper into
the cutter and transports it back to the first print position. This
corresponds to 20 additional line feeds.

175
Abbreviatio Description
n
TCAM. Shows the total number of carrier movements *
CAM. Shows the number of carrier movements executed with the
current carrier unit *
CAMC. Shows the number of changed carrier units *
POC. Shows the total number of power-on cycles
POT. Shows the number of operating hours
UPD. Shows the number of EEPROM updates
PCB. Indicates the revision level
SNO. Indicates the serial number
DAT. Indicates the production date
REV. Indicates the revision number

* only relevant for matrix printer

Firmware (FW) information

Abbreviatio Description
n
VERS Indicates the FW version
DAT Indicates the release date of the FW

Form

Abbreviatio Description
n
DATE Date of services (handwritten)
NAME Name of technician (handwritten)

176
Test printout of statistical data

Printer NP06 Printer TP06

177
Test level 4 (reset EEPROM parameters to default
values)
In level 4 you can set the default values for the storage settings and for the
user configuration.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. A software reset is then
performed.
To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.
You can print out the current EEPROM parameters via the internal test with
paper (see section "Internal test with paper"). You can find the EEPROM
parameters under the header 'Memory Switches'.

Default values

Storage setting
Auto Line Feed disabled
Endurance Test disabled

User configuration
Paper width 76.2 mm
Print density LIGHT [-6 ... 0 ... +6] DARK

Test level 5 (test of the take-up reel)


In level 5 you can perform an uninterrupted test of the paper take-up reel.
Paper must be present in the printer for the reel test. If the paper is not
sufficient for the reel test, the printer automatically performs a reset.

178
Test level 6 (carrier test (NP06 only))
Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.

LED Function
Green Carrier home position

179
Test level 7 (set EEPROM sensor values to factory
default)
In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted. This test level can only be selected
when the printer is undergoing an 'internal test with paper' or an 'internal test
without paper'.
To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.
The result is output in a test printout in the section 'EEPROM sensor values'
(see also section "Calling and exiting the 'internal test with paper'").
All sensors and their default settings are output (see table below):

Sensor Sensor value Calibration status


PAPER_END : XX CAL
PRESENTER_OUT : XX CAL
PAPER_NEAR_EN : XX CAL
D
MARK_SENSOR : 0 -
TOP_OF_FORM : XX CAL

In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status. If the sensor
value shows a zero (0) and the calibration status shows '-', the respective
sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.

180
Error handling

Error indicators
Error indicators are issued at the beginning of error handling.

Green Yellow Red Status


Off Off Blinking Carrier error (NP06 only)
Off Off Blinking TOF position not found
Off Off Blinking Timeout for StartOfJob
Off Off Blinking Print head too hot
Off Off Blinking Voltage too high
Off Off Blinking Low voltage error
Off Off Blinking Device error

181
ERROR LED blinking pattern

Recoverable errors
The following table shows the blinking pattern of all errors, that can be
recovered by removing and inserting the paper roll.
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERROR-
LED is switched on.

Error Description ERROR LED blinking pattern


Carrier The carrier does 2
error not leave or
(NP06 reach its home approx. 5 sec
only) position.
ToF After cutting the 7
position printer doesnt
not found find the TOF approx. 5 sec
position.
Operation Paper is after 8
after power on not at
switch-on the print starting approx. 5 sec
error position. This
(TP06 error is activated
only) by memory
switch 7-4.
Paper The paper 9
motion motion sensor
error detects no paper approx. 5 sec
motion

LED is off
LED is on

182
Error Description ERROR LED blinking pattern
Timeout StartOfJob
for timeout
StartOfJob occurred approx. 5 sec
because no
EndOfJob was
received within
the specified
time.

LED is off
LED is on

183
Unrecoverable errors
The following table shows the blinking pattern of all errors, that cannot be
recovered by removing and re-inserting the paper roll.
This pattern is called the 'negative' blinking pattern.
In case of the negative blinking pattern, you must count how often the ERROR-
LED is switched off.

Error Description ERROR LED blinking pattern


Temperature Abnormal print 1
error head
temperature approx. 5 sec
(NP06) or
thermal array
temperature
(TP06).
High voltage The power 3
error supply voltage
is extremely approx. 5 sec
high.
Low voltage The power 4
error supply voltage
is extremely approx. 5 sec
low.
Printer error The loaded 5
printer driver
does not approx. 5 sec
correspond
with the
firmware.

LED is off
LED is on

184
Troubleshooting

Temperature error in the print head or thermal


array
Replace the print head or thermal array (see the section
"Removing/installing the print head" or "Removing/installing the thermal
array"). If the error is still indicated, replace the printer (see the chapter
"Removal/Installation of Components").

High voltage / low voltage error


Check the power lines and the power supply and replace them if necessary
(see chapter "Removal/Installation of Components").

If the error condition persists, replace the printer (see chapter


"Removal/Installation of Components").

Printer error
Load the following six files in the printer via KDIAG.
Printer NP06 Printer TP06
NP06.BIN TP06.BIN
NP06.FNT TP06.FNT
NP06.FRM TP06.FRM
NP06.LVF TP06.LVF
NP06.PUT TP06.PUT
NP06.SSV TP06.SSV

185
Paper motion error
Check whether the take-up reel is jammed or whether there is a paper jam
(see chapter "Journal Printer NP06", section "Paper jam" or chapter
"Journal Printer TP06", section "Paper jam" in the operating manual).

186
Maintenance and service
After each paper change, remove paper scraps, paper dust and foreign
objects, e.g. with a brush.

Check the thermal array or the print head for signs of wear.

Maintenance counter

When printer parts such as the thermal array or the print head are replaced, the
maintenance counter must be reset.
It is reset using the program KDIAG.

Remedying poor print quality

Matrix printer NP06


A poor or too bright print image may be caused by a worn ribbon cartridge or a
worn print head.

The print head could be hot.


Wait a few minutes for print head to cool down if it has just finished
printing.

i The ribbon cartridge and the print head are consumables which the
customer has to order separately (see also chapter "Journal Printer
NP06", section "Consumables" in the operating manual).

If print quality is poor, first replace the ribbon cartridge (see chapter "Journal
Printer NP06", section "Replacing the ribbon cartridge" in the operating
manual).
If this does not improve print quality, replace the print head (see chapter
"Journal Printer NP06", section "Remedying poor print quality" in the
operating manual).

187
Thermal printer TP06
Poor print quality can be caused by a dirty thermal array.

The print head could be hot.


Wait a few minutes for print head to cool down if it has just finished
printing.

i The thermal array is a consumable which the customer has to order


separately (see also chapter "Journal Printer TP06", section
"Consumables" in the operating manual).

Remove paper scraps, paper dust and foreign objects from the thermal array.
Use a soft, lint-free cloth moistened with pure isopropyl alcohol (e.g. ISOPADS).
Do not close the printer until the alcohol has completely evaporated.

188
Operator Panel 01750018100

Mechanical construction
Cap

F1

MGL(S)-240128T F2

F3

F4

A D 1 2 3 Abbruch Kunde

B E 4 5 6 Korrektur Geld

C F 7 8 9 , Papier

* 0 .
Service
Best-
Betrieb
tigung

Housing Cap Logic board

189
Labeling of keys and indicators
The labeling of the keys and indicator elements can be customized using the
supplied sets of labels.

F1
Replaceable

Replaceable
MGL(S)-240128T F2
label

label
F3

F4

A D 1 2 3 Abbruch Kunde

B E 4 5 6 Korrektur Geld

C F 7 8 9 , Papier

* 0 .
Service
Best-
Betrieb
tigung
Replaceable

Operator panel
logic unit
label

190
Perform the following steps to change the labels:

To avoid damage to the logic by static, discharge the static by touching a


grounded surface.

Release the connector lock and disconnect the connector from the operator
panel.

Remove a cap by loosening the respective screws on the rear of the


housing.

Remove the M4 countersunk screw on the rear of the device.

Remove the electronics module from the guides of the housing.

Replace the labeling strip.

Reassemble in reverse order of removal.

i If only the label strip of the lower key block must be changed, it is
sufficient to remove the lower cap.

191
Switch-on
As soon as the supply voltage is applied, the operator panel switches on
automatically and performs a power-on routine with an internal test.

A beep sounds at the beginning and at the end of this test. The device is ready
to operate after completion of the test.

The following screen is displayed briefly after completion of the test.

HARDWARE TEST Message if an error


occurred
Check sum ok error
Display ok error
Extern RAM ok error
Intern RAM ok error
Displ. RAM ok error
EEPROM ok error
Cable with 12/24V

Quit program .. CANCEL

i If the used connecting cable is not suitable for operation with lighting
(usually in systems that were delivered until the end of 1998), the
following display appears:
Cable without 12/24V

If an error occurred during the internal test, the red Service LED is lit, provided
that it is not disabled by the application.

i Replace the device if the error keeps occurring after the unit has been
switched on repeatedly.

192
Operation
In the operating mode, the operation of the operator panel including the LED
indicators is taken over by the application.

Setup

The setup mode is invoked if any key is pushed during the internal test in the
power-up phase (time frame: between the two beeps).

Setup program start mask


SETUP-PROGRAMM:
WARNING: This program is for
authorized personnel only!

Exit program................ 0

Operatorpanel Type.......... 1
Language.................... 2
Line Setup ................. 3
Display Contrast Settings .. 4
Special Functions .......... 5

Press the corresponding numeric keys to select the setting menus.

193
Setting the operator panel type
OPERATORPANEL-TYPE:

Low End OP ........... 0


High End OP .......... 1
HighEnd & LowEnd...... 2

Active Mode: 2

Quit Program ......... CANCEL


Values OK ............ ACCEPT

HighEnd & LowEnd-OP(2) = Default value

i During system installation and running application, the default setting


can lead to a faulty display output. In this case it is recommended to
set the compatible mode (0 or 1) supported by the application.

Setting the national language


When entering 0, 1, 2 or 3, the screen changes immediately to the respective
language version
LANGUAGE:

German ............... 0
English .............. 1
French .............. 2
Spanish .............. 3

Quit Program ......... CANCEL


Values OK ............ ACCEPT

194
Setting the interface parameters
INTERFACE PARAMETERS
9600 baud =
Baudrate: 9600 Default value

Quit Program ......... CANCEL


Correction necessary.. CORR.
Values OK ............ ACCEPT

When ABORT or CONFIRM is pressed, the following menu is displayed. Save


the baud rate setting by pressing CONFIRM.

INTERFACE PARAMETERS

Baudrate: 38400 Even = Default


Parity: even value

Quit menu item ....... ABORT


Change setting ....... CORR.
Setting OK ........... CONFIRM

CONFIRM saves the setting and ABORT exits the menu item without saving
baudrate and parity.

195
Setting the display contrast
DISPLAY CONTRAST SETTING:

Display brighter.... 0
Display darker ..... 1

Quit Program ....... CANCEL


Values OK .......... ACCEPT

Calling the special functions


SPECIAL FUNCTIONS

Keyboard Test ........ 0


Hardware Test ........ 1
Display Test ......... 2
Firmware Version...... 3

Quit Program ......... CANCEL

Special functions: keyboard test


SPECIAL FUNCTIONS

Keyboard Test ........ 0


Hardware Test ........ 1
Display Test.......... 2
Firmware Version...... 3

Quit Program ......... CANCEL


Key:

196
Output of function keys
next to the display:
left F5 to F8
right F1 to F4

Output of function keys next to the numeric


pad:
CORR / , / ACCEPT

Electronic test
A beep sounds when starting the test and all LEDs are selected during the test.

HARDWARE TEST

Checksum ok
Display ok
Extern RAM ok
Intern RAM ok
Displ. RAM ok
EEPROM ok
Cable with 12/24V

Quit Program ....... CANCEL

In the event of an error, the message changes from ok to error.


If the connecting cable used is not suitable for operation with lighting, the
following display appears:
Cable without 12/24 V

Display test
In the character mode 2 (30 x 10 character) first characters are displayed from
20 (hex) to FF (hex) on the display.

197
Next a displaced chessboard pattern appears which makes it possible to detect
the defective lines or columns.
After a few seconds the display is completely dark, so the adjustment for the
display window can be checked. Then the setup main menu appears.

Firmware version
SPECIAL FUNCTIONS

Keyboard Test ........ 0


Hardware Test ........ 1
Display Test ......... 2
Firmware Version...... 3

Quit Program ......... CANCEL

Firmware: Release.Version - Date

Example:
Firmware: 02.01 - 18.09.96
corresponds to release 02, version 01 of 18 Sept 96.

Starting with FW release 03.00, the improvement in performance and the


lighting control are included and the date format has changed to comply with
ISO 8601.

Example: 1998-09-28

198
Plug-in Media Entry Indicators 01750058806

Structure
The media entry indicators comprise a plastic frame, the LED board and the
optical indicator.

1 Plastic frame 3 LED board


2 Optical indicator

199
The LED board includes the connector and an IC with the LED, which is the
light source for the optical indicator.

Connector

2
I
C with LED

200
Thermostat 0284502000

The thermostat has an electronics module which eliminates the need to adjust
the thermostat. It measures the temperature and controls the heating elements
by means of the sensors connected to it.
The DC voltages required for the electronic module are created in the
thermostat itself.

Switching points of heating control


Heating on Temperature 8 C
Heating off Temperature 12 C
Response threshold of safety
temperature monitor in the
heating element Temperature 130 C
Supply voltage 120 / 230 V (selector switch)
Fuse for heating cable T 8 A, 6.35 mm x 31.75 mm
Fuse for electronics module T 40 mA, 6.35 mm x 31.75 mm

201
1 Connection for power supply
2 Connection for both heating elements by means of a Y cable
3 LED (green and red)
4 Connector for temperature sensor
5 Function key

Ready indication
green LED: ready
red LED: Cable for heating element is carrying voltage

202
Temperature sensor
The temperature sensor is located underneath the customer panel.

Maintenance
The function of the heating unit can also be checked if the temperature is
above 8 C. For this purpose press the key integrated in the electronic control.
While it is pressed, it is checked whether a sensor is connected and whether
the power supply is switched through to the heating elements. If the sensor is
not connected, the heat is not turned on even if the key is pressed.
Pressing the test button turns on the heat automatically for five minutes.

203
CMD V4
Sensors and electromechanical components
Horizontal output transport
PS27

PS28

HS4 SM2,3 DPS5,6


SW3
HS2 MA6
SM1 DPS8,9
DPS2 HS3
DCM1
DCM7 DPS14
DPS11
DPS10

DPS15 DPS4
DPS7
PS2 HS1
PS1
SM9 PS18 DCM2,3 SW1
MA2/2
MA2/1
DDU

PSE1 MAC1 SMC1


PSD1 CL1

204
Vertical output transport
DPS10
DPS11
SM7

PS27 PS28 HS4

SM2,3 DPS5,6
SW3
HS2 MA6
SM1 DPS8,9
DPS2 HS3
DCM1
DPS14
DPS15 DPS4
DPS7
PS2 HS1
PS1
SM9 PS18 DCM2,3 SW1
MA2/2
MA2/1
DDU

PSE1 MAC1 SMC1


PSD1 CL1

205
Stacker and output transport
Compo- Name Location
nent
D Permanent magnets (3 units) without sensors Clamp
DPS 2 Stacker wheel position query Stacker wheel input
DPS 4 Sensor: position of retract compartment Reject / retract box
DPS 5 Sensor: home position Routing disk drive, left
DPS 6 Sensor: home position Routing disk drive, right
DPS 7 Home position of sliding surface Single reject
DPS 8 Sensor: Position Routing disk drive, left
DPS 9 Sensor: Position Routing disk drive, right
DPS 10 Digital photosensor (hybrid photosensor) Shutter
DPS 11 Digital photosensor (hybrid photosensor) Shutter
DPS 14 Home position of switch Single reject
DPS 15 Switch position: single reject Single reject
HS 1 (Hall sensor) Home position Clamp positioning
HS 2 (Hall sensor) RR home position Clamp positioning
(behind the routing disk)
HS 3 (Hall sensor) Reversal in Frontload direction (if Clamp positioning
required)
HS 4 (Hall sensor) 'Stop over' position and final position Clamp positioning
of clamp
PS 1 Stacker wheel input Stacker wheel input
PS 2 'Tray empty' check Single reject
PS 18 Tray monitoring/ input monitoring 'clamp empty' Swivel drive for clamp flap
reject/retract box
PS 27 Removal photosensor Clamp positioning
PS 28 Bundle rear edge control Clamp positioning
DCM 1 Main drive motor Stacker wheel input
DCM 2 Traction motor + planetary gears Clamp
DCM 3 Belt drive + planetary gears Clamp
DCM 7 DC motor (outdoor) Shutter
MA 2/1 Switch control magnet Single reject
MA 2/2 Switch control magnet Single reject
MA 6 Magnet for retract comportment Reject box
SW 1 Reject / retract box pushed in Reject box

206
Compo- Name Location
nent
SW 3 Locking switch Release lever
SM 1 Pressure on sliding surface for emptying Single reject
SM 2 Routing disk motor Routing disk drive, left
SM 3 Routing disk motor Routing disk drive, right
SM 7 Stepper motor (indoor) Shutter
SM 9 Stacker wheel stepper motor Stacker wheel input
T1 Timing disk at main motor DCM1

Components of dispensing unit and cassette


Component Name Location
MACx Retaining magnet Dispensing unit; cassette x (x = 1 6)
CLx Extractor gear Dispensing unit; cassette x (x = 1 6)
PSDx Dispensing sensor Dispensing unit; cassette x (x = 1 6)
PSEx Empty sensor Dispensing unit; cassette x (x = 1 6)
DDU Length measurement, measuring on the upper dispensing unit
station
SMCx Stepper motor for pressure in cassette x (x = 1 6)
STx Cassette connector at cassette x (x = 1 6)

207
Position of function groups

1 Two 7-segment displays 3 Jumper panel


2 Function button

208
Connectors on the CMD controller

Connector Description
X1 Mechanical thickness sensor
X2 Shutter
X3 Transport module
X4 V.24 interface from PC
X5 USB interface from PC
X6 Door switch and safety switch in safe
X7 V.24 interface SCOP card (AVT2800)
X8 Special electronics module
X9 24 V power supply
X10 24 V connection to SCOP card (AVT2800)
X11 Motor M1

209
Connector Description
X12 Additional motor attached to the main drive assembly for single
reject (optional)
X13 Clamp motors
X14 Motors and lifting magnets on stacker / left and right side panel
X15 EEPROM on stacker
X16 Hall sensors on stacker
X17 Hybrid photosensors on single reject
X18 Hybrid photosensors on stacker / left side panel
X30 Dispensing unit
X31 Dispensing unit
X32 Hybrid photosensors and photosensors on stacker / right side
panel
X33 Position switch and extensions
X40 Jumpers

210
Jumper settings on the CMD controller

1 Jumper array on the CMD controller

211
The 10-position jumper array beneath the status display controls the following
settings:

Jumpe Signal Open Closed


r
1 Door Ignore door sensor Do not ignore door sensor
when encryption is when encryption is used
used
2 SCOP Deactivate SCOP Activate SCOP handling
handling
3 Jump A Set standard line parameter (19200,8,2,ODD);
trigger reset (remove the jumper afterwards)
4 Jump B Two double One double dispensing
dispensing units in a unit in a 4-cassette
4-cassette housing housing
5 Jump C Reserved for future use
6 Jump D NCR Emulation is active
7 Clear CMOS Clear CMOS; trigger reset (remove the jumper
afterwards)
8 NEN SE controls power NEN signal is generated
saving mode by the CMD-V4
9 Battery CMOS backup CMOS backup battery
battery inactive active
10 Jump PLD Spare input for the programmable logic device

Jumper 1 is located at the top of the controller board.

i
Default settings
Jumper inserted:
NEN
Battery

212
Function button
In some cases it is advisable to check whether the CMD-V4 is ready for
operation without using additional tools.
For this purpose there is a function button on the controller beneath the
status display. When the button is pressed all possible functions are shown
cyclically on the status display. To select a function, release the button when
the required function is displayed.
Refer to the "Function test" section of the "Device Overview and Operation"
chapter for more details.

i The functions described in the following sections can be performed


only when the safety switch is closed (i.e. the CMD-V4 is in cash-out
position). Functions '2' and '3' may be started only from normal
operation (display '00' or '14') or when all transport paths are
guaranteed to be clear.

Display Function Function description


Normal operation Return to normal mode (no function)

RESET After resetting, the result is shown on the


status display.
Overall test + All mechanical CMD-V4 components are
RESET operated one after the other.
Test dispensing + Standard command set:
RESET A note is dispensed from each installed
cassette and transported to the
reject/retract cassette.
<nACT> is modified; <nNDV> remains
unchanged.

213
FW version The version number is displayed in
alternating mode.

Example:
From the firmware identifier (read with
DIL)

$MOD$ 061203 1137 CMD_V4_0.BIN

the version number 1137 is displayed as


follows:

11 for 1 second
37 for 1 second
dark for 1 second

After nine attempts, the device returns


to normal mode.

Reset statistics Resettable counters are set to 0, and the


counter current time of the realtime clock is saved.

214
Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.

The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.

The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.

The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.

i Upon initial start-up or after clearing of the photosensor CMOS area,


initialization takes place automatically when the device is turned on.
For the initialization process it is essential for the light paths of all
photosensors to be free. If this is not the case, error message <22>
will appear on the status display (see the "Troubleshooting" chapter).

215
Measuring banknotes with the double detection
unit (DDU)
The DDU in the CMD-V4 is located in the upper dispensing unit. During
transport, dispensed notes displace two touch levers with in-built magnets. The
Hall sensors opposite them then generate a signal that corresponds to the note
thickness.
The CMD-V4 records the note length and thickness when reference values are
calculated.
The DDU can detect good individual and good double notes. Notes with
measured values that are too different to the anticipated values are detected as
bad and are not allowed to be presented to the customer. A bad note is stored
temporarily in a compartment of the single reject switch (if available). Notes that
slant excessively (more than 22 degrees) or long fanned out multiple notes
(greater than 115 mm) are no longer allowed to enter the single reject
compartments. These are transported directly to the clamp via the stacker
wheel and then trigger a bundle reject.
In systems without a single reject function, every bad note leads to a bundle
reject.

Safety switch
The safety switch monitors the home position of the CMD-V4; if the CMD-V4 is
pulled out of the safe, it goes out of operation.

Locking switch
If the dispenser has not been pushed completely into the safe (status display
<09>), the firmware prevents the clamp from being moved to the vertical cash-
out position by querying the locking switch. This only applies to versions with a
vertical output transport.
In the ProCash 5000 (mini) the locking switch is shorted by means of the
system-specific cabling.

Stacker transport
The stacker transport facility, with its retract function, is located in the upper
rack. It can cope with all output variants. The variant is determined exclusively
by the output transport facility. The single reject function is available outside EU
countries.

216
The SAT collects intact notes in the clamp's stacking position.

If the single reject function is available, bad notes are rejected individually (max.
two bad notes per transaction).
When there is no single reject function, a bad note is transported to the
reject/retract cassette as part of a bundle reject.

Bundle output from the clamp's stacking position is controlled via the routing
disk. The clamp is closed with the help of the routing disk.

The clamp transports the bundle of notes along toothed wheel paths to the
appropriate position. The drive motor for this is mounted on the clamp.

The routing disk determines the clamp's route as required.


When the clamp reaches the customer output position the bundle of notes is
transported out of the clamp with the help of the in-built belts which are
controlled via their own drive motor on the clamp.

217
If a bundle is not removed in time the retract function will transport it from the
customer output position to the retract compartment of the reject/retract
cassette.

The SAT can transport bundles from the stacking position to the customer
output position or to the reject/retract cassette, or from the customer output
position to the retract compartment of the reject/retract cassette where they are
stored unordered. The number of notes stored there is counted (providing there
is a corresponding output transport).

As an option, a retracted bundle can be placed in the clamp's stacking position.


If this option is used, however, no further device operations are possible until
the bundle is removed by an operator and the software cancels the lock.

The transport belts in the SAT (not the clamp) are driven by the main motor that
also drives the dispensing units.

The reject/retract cassette can simply be pushed into the SAT. The cassette
engages in its final position and is locked. The cassette position is checked by
means of a switch. A lever on the SAT is used to release the cassette.

The cash path can be seen and is accessible throughout the SAT.
The main motor can be lowered to gain access to the single reject
compartment.

218
Stacker EEPROM
The EEPROM is physically attached to the stacker transport (in the area of the
stacker wheel).

The following information is stored in EEPROM:

Version of the EEPROM build


Checksum
Firmware name
Serial number
Single reject configuration
Routing disk positions
Offset routing disk

i The EEPROM must always stay on the stacker transport.

219
Clamp

Removal
Turn the two routing disks (1) and (2)
in the direction of the arrow as far as
possible.

The clamp closes at the same time


and has to engage.

Turn the routing disks back by approx.


90 (as shown in the picture) so that
the clamp can be removed upwards.

i Make sure that the clamp is not opened improperly.

When removing the clamp


i remember that the ball bearings
are loosely attached and can fall
out.

220
Remove the clamp upwards. Remove
the ball bearings with the black hooks
(1) and the toothed wheels (2) on both
sides of the clamp.

The illustration shows the latch (1) on


the left/hand side used to open the
clamp.

Open the clamp by pushing the latches


(1) and (2) on the left and on the right
side in the direction of the arrow.

Push out the securing pin (1) and hold


onto the cable.

221
Loosen the cable fixing (1) and pull out
the cable.

Careful!
i
Make sure that the cable is not
pulled back again and secure it,
if necessary.

Installation

Feed the cable in (1) as shown in the


picture by moving it slightly back and
forth.

Plug in the cable (1) and press the


cable fixing (2) shut.

Pull the cable (1) taut.


Insert the securing pin (2) with the
clamp open.
(In the illustration the cable is not yet
pulled taut).

Close the clamp. The two latches, one


on each side, must be engaged
manually.

222
Put the two black hooks and the ball
bearings (1) on the left and right side
of the clamp back in place.

Slip on the two toothed wheels and the


ball bearings (2). The toothed wheel is
pushed on with the bulging side
pointing inside.

Set the clamp down on the stacker, as


shown in the illustration. Push the
clamp into the routing disk.
The toothed wheel must be inserted
evenly (1) and (2).

The clamp must be closed


i when it is inserted.

Make sure that the clamp is inserted


correctly by positioning the ball bearing
flush with the side panel of the stacker
on one side (1). The ball bearing at the
other side panel must also be flush.

Let the clamp slide in carefully. Press the clamp down carefully until it snaps
open slightly.

223
Output transport
The output transport facility varies depending on the device variant. The
following illustration shows an output transport for a rearload device with
horizontal cash-out. The output transport is attached to the stacker transport
and driven via the CMD controller.

224
The following illustration shows an output transport for a frontload device with
vertical cash-out.

i The coding at the connector of the cable, guide the controller the
direction of the clamp. This coding is different for every type of output
transport

225
Jumper coding

Pin 9 & 10 Pin 7 & 8 Pin 5 & 6


- - B = Rearload transport
Output transport in safe
- B - = Frontload transport
Output transport in safe
B - B = Rearload transport
Output transport in head
B B - = Frontload transport
Output transport in head

226
Shutter
The shutter is a flap to keep cash under cover. It is controlled via the CMD
controller.

CMD V4 Shutter 01750053690 / -56960

Shutter CMD V4 horizontal RL 01750053690


Shutter CMD V4 horizontal FL 01750056960

227
CMD V4 Shutter 01750045330 / -54768

Shutter CMD V4 vertical RL 01750045330


Shutter CMD V4 vertical FL 01750054768

The shutter is controlled via the firmware of the CMD-V4 controller and is
initiated by the application software.

Control data
CMD V4 Control cable
Shutter
controller
Voltage

228
Meaning of photo sensors
The firmware evaluates the signals from photo sensors PS 27 and PS 28 as
well as from hybrid sensors DPS 10 and DPS 11, and controls the motor.

Photosensor Function
PS 27 Monitoring removal of cash
PS 28 Stop position of the cash output gripper
DPS 10 / DPS 11 Position of the shutter's drive shaft

DPS 10 DPS 11 Meaning


open Covered Shutter is completely open (OPEN position)
Covered Covered Shutter is open
(position between OPEN and CASH REMOVAL)
Covered open Shutter is in the locking phase.
open open Shutter is closed and locked
(CLOSED position)

229
Dispensing unit
Various models (indoor / outdoor, frontload / rearload) and a variable number of
dispensing units (1-6) are available so every user can select the right device
configuration.
A thickness measuring station must be located in the top dispensing unit. This
station checks whether double or overlapping notes have been dispensed

4-cassette housing without dispensing units

230
4-cassette housing with two double dispensing
units and 4-channel distributor board

Every four-cassette housing contains four cassette mounts and at least one
dispensing unit featuring a thickness measuring station.
The second dispensing unit is used when more than two cassettes are
configured.
The thickness measuring station must always be in the upper dispensing unit.

i If there is only one double dispensing unit in a 4-cassette housing the


requisite jumper has to be connected on the CMD controller.

The pressure that the notes exert on the dispensing shaft is identified via a
pressure sensor. Banknotes are dispensed downward by means of friction. In
each case, the dispensing unit extracts just one note and transports it to the
stacking transport facility. There is a minimum gap of 67 mm between two
successive notes. Subsequent notes are held back by a retaining shaft that is
actuated by a magnet.

231
Single dispensing unit with DDU

232
Single dispensing unit without DDU

233
Double dispensing unit with DDU

234
Double dispensing unit without DDU

A pendulum dispensing shaft is used in dispensing the notes. Each dispensing


shaft is driven by the main motor and its own magnetic clutch.
At one end of the dispensing shaft there is a pressure sensor that is used to
poll the note pressure and the 'Cassette inserted' message. Forward movement
is achieved via an additional roller in the cassette. An extended inlet slope in
the cassette results in pre-separation.
The cassettes can simply be pushed into the housing with dispensing unit(s).
The cassette engages in its final position and is locked. The cassette position is
polled via the pressure sensor.
The cassettes can be unlocked via the unlocking lever on the housing.
Voltages and signals are passed from the controller to the cassette via the
cassette connector.

235
The following elements are controlled in the
dispensing unit:
Extractor gear
Retaining magnet
'Cash dispensing' photosensor
'Cassette empty' photosensor
Pressure sensor for 'Cassette inserted' and 'Note pressure'

Adjustment eccentric
The adjustment eccentric is part of the dispensing unit and is used to adjust the
dispensing gap. There are three positions for the eccentric: A, B and C.
Position A is set whenever systems are first shipped. If a replacement
dispensing unit is delivered, it is allowed to be in position B at most.
If double dispenses become more frequent with the CMD-V4, the gap can be
reduced for the dispensing unit in question by increasing both eccentrics (right
and left of the shaft) by one level, for example from A to B. If the dispensing
gap is set too high, it is impossible to dispense from the cassette.

236
Adjusting the dispensing unit
Remove the circlip (1) on the left side
and ...

... the circlip (2) on the right side.


Slightly pull the two eccentrics (3) out
so that they can be turned.

Move the eccentric mark A, B or C to


the required adjustment position.
Adjustment position A is indicated in
the illustration with an arrow.
You can find more information in the
"Adjustment eccentric" section in the
"Function and Integration" chapter.

237
Reject / retract cassette

The reject / retract cassette is available in two versions. Depending on the


version, they can be opened by means of a key or a toggle. Both versions can
be lead-sealed.

The reject / retract cassette contains two separate compartments in which


notes can be placed under software control.

The compartment is selected by a lifting magnet in the SAT.

The reject / retract cassettes are equipped with a tamper indicator. The status
of the tamper indicator can be checked in a window in the back panel.

When the cassette cover is open, the retract compartment can be swung to the
note removal position by means of a lever.

238
The reject cassette is largely identical to the reject / retract cassette, except
that in this model the retract compartment has been omitted. The following text
will use the term reject / retract cassette for both types.

A reject/retract cassette that has been tampered with cannot be used in the
SAT any more. The cassette is stopped if any subsequent attempt is made to
insert it. A display window on the back of the cassette indicates the status:
Green: Cassette ready to be inserted
Blue: Cassette has been opened by force

The insertion mechanism is installed at the front. The notes are inserted in a
slanted position from above at the front. A toothed wheel on the right-hand
cassette side drives two intake rollers which transport the individual notes or
bundles into the cassette.

The feed area of the reject / retract cassette is opened on insertion into the
SAT by means of side tappets that are moved in side panels in the SAT. The
cassette shutter is designed as a visor.

In its final position the cassette is locked; a switch reports that this position has
been reached. The two cassettes are released after being unlocked manually.

239
Cash-out cassettes
Cash-out cassettes are available in two versions. Depending on the version, it
can be opened by means of a key or a lever. Both versions can be lead-sealed.

The cash-out cassettes are equipped with a tamper indicator. The status of the
tamper indicator can be checked in a window on the cassette handle side.

Any subsequent attempt to insert the cassette with an open visor is stopped. If
the indicator is blue and the visor is closed, the cassette can be inserted in the
CMD-V4. Cash can be dispensed.

The tamper indicator can be reset by opening the lid. A display window on the
cassette handle side indicates the locking status:
Green: Cassette ready to be inserted
Blue: Cassette was tampered with

240
The output area of the cash-out cassette is opened on insertion by means of
side tappets that are moved in side panels of the housing.

The cassette shutter is designed as a visor. The pressure is created by a


pressure carriage operated by a stepper motor. The pressure carriage is
guided in the side panel of the cassette.

241
Cassette EEPROM
The cassette ID number is preset at the production plant before shipment. It is
stored in EEPROM and can be changed via a software command.

The cassette has a connector on its side panel to connect the EEPROM and
the stepper motor.
The EEPROM itself is located in the connector housing.

The following data is stored in the Cassette EEPROM

value of the notes


currency code e.g. EUR
release date always 0000
ID number of the cassettes.

The values in the cassette EEPROM can be changed with KDIAG or SOP

An adhesive label can be affixed to a recess on the handle side of the cassette

in order to identify the cassette (denomination, cassette number, etc.).


The denomination is lasered into the cassette if it is configured at the
production plant.

The following cassette variants are available:


Ink Dye
Tamper (integrated
Toggle Lock Seal
indicator maculation
system)
Standard X X X
Security I X X X
Security II X X X X

242
Removing the banknote rails

Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle.

i The left rail and the right rail are inserted in the same way.

Should the rail be difficult to remove, proceed as follows:

Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch
(2) above the crosspiece underneath the tab (see illustration in the section
Removing the banknote rails).

243
Put the tip of a screwdriver in the hole
in the rail (1) and use it as a lever to
move the rails in the direction of the
arrow (2).

Removing the banknote rail note width less than 110 mm


If the banknote rail is set to a banknote width of less than 110 mm, proceed as
follows:
Push the pressure carriage approximately to the center of the cassette (see
section Removing banknotes).
Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle (see section Removing the banknote rails).
Push the pressure carriage all the way to the other end of the cassette, i.e.
the one from which the banknotes are dispensed.
Lift the end of the rail a little and push it outwards towards the long side of
the cassette. If you hold the rail in this position you can push the pressure
carriage to the opposite end of the cassette, which has the cassette handle.
Lift the rail on the other side, too.

244
Inserting the banknote rails
In the following figures a banknote width of 133 mm is assumed
i resulting in a rail setting at 135 mm on the scale.

The left rail and the right rail are inserted in the same way.

Slide the protruding end of the rail (1)


under the lower edge of the pull-back
handle if necessary and press the rail
(on the dispensing side of the cassette)
into the slot for the required banknote
width.

Then push the rail into the


corresponding slot on the cassette
handle side. Press down on the
banknote rail (1) near the scale while
pushing it in the direction of the
dispensing side (2). Now push the
loose end (3) down until it snaps into
place.

245
The banknote rail is correctly inserted if
the desired setting is placed in the
small cutout (1) and the rail is correctly
hooked in (2).

The tab of the rail (1) must lie flat on


the crosspiece.

Make sure that both rails are set to the same note width at all four
i positions.

246
If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and insert the rail at that position.
Examples for setting the rail:

Dispensing side Side of cassette handle


Banknote width 133 mm
- rail is set to 135 mm
on the scale

Banknote width 137 mm


- rail is set to 140 mm
on the scale

Inserting the banknote rail - note width less than


110 mm
If the banknote width is less than 110 mm, please proceed as follows:
Push the pressure carriage all the way to the end of the cassette which has the
cassette handle (see section "Removing the banknotes").
Insert the rail in the desired slot in front (cassette end from which notes are
dispensed), and press the rail in the rear (cassette handle end) outwards to the
side.
Press the rail down in the center.
Push the pressure carriage to the center of the cassette and press the rail in
the proper slot of the scale in the rear (cassette handle end). Push the tab
down until it snaps into place.
When the banknotes are inserted, there is automatically a gap
i between the notes and the rails.

247
Setting the banknote height

Press the two catches (1) towards each other and remove the inset (2) in
the direction of the lid center.

248
Set the required note height (3) and push the insets back in (4) until they
snap into place.

i Make sure that the insets are set to the same note height at all six
positions.

If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and place the inset in that position.

Examples:
Note height 72 mm - inset at 74 mm

249
Electronic adjustments for the CMD-V4

Photosensor Pressure Calculation of Cassette


initialization * sensor reference initialization
initialization values *** ****
**
Installation X X
Maintenance X
Stacker replaced X
CMD controller X X X
replaced
Dispensing unit X X X
and thickness
measuring
station replaced
Dispensing unit X X
without thickness
measuring
station replaced
Cash-out X
cassette
replaced
New note type X X
used
New firmware
loaded
Shutter X

* Initialize the photosensors with cassettes removed; the photosensors


must not be covered (KDIAG: DXM)
** Remove the cassette with the CMD-V4 switched on (running but
dispensing not active) and reinsert it.
*** Calculate reference values with initialized/inserted cassettes using
genuine cash (KDIAG menu: 'Applications', 'Init. CMD-V4')
**** Initialize the cassettes (KDIAG menu: 'Applications', 'Init.CMD-V4')

250
Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.

The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.

The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.

The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.

i The Photo sensors can be initialized with KDIAG command DXM

Pressure sensors
The pressure sensor initialization takes place when the customer removes all
cassettes and reenters them.

Cassette initialisation
The initialization of the cassettes is necessary in case of new types of
banknotes or cassettes. With the initialization the system will be informed about
the cassette number, the currency and the denomination of the banknotes. If
necessary, you can enter more parameters.
Please observe the product-specific and bank requirements concerning change
of standard or individual changing of cassettes. Please obtain this information
from the bank's administration.

251
Calculating the reference value
The determination of the reference value can be performed for a maximum of
40 different unknown banknotes. It is controlled by the product-specific
software. The reference value determination is required for initial operation or
Use of new banknote types.
To calculate reference values use KDIAG or the customer application
From the specified cassette the currency characteristics, the value of the
banknotes and the emission date will be read out.

These values are transmitted to the cassette when it is initialized.

There will be as many banknotes dispensed as necessary to determine the


reference value.

The process of determining the reference value will be terminated at the latest
if the reference value cannot be determined within the maximum possible
number of banknotes. In this case, the cassette's status remains <P>.
After the reference value has been determined, the dispensed number of
banknotes is reported back to the system.

If no reference value has been determined, the status <P> is reported back to
the system. Dispensing is impossible from this cassette in this case.
The dispensed banknotes are located in the stacking position in the clamp.
Open the safe door (see the operating manual of the basic device).
Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").

i If the release lever jams and you cannot pull out the CMD-V4, you
should always see the chapter "Troubleshooting".

252
Remove the dispensed banknotes from
the clamp stacking position and count
them.
The number of dispensed banknotes
must be the same as the one indicated
by the system. If this is not the case,
you will have to repeat the whole
procedure for determining the
reference values.
Place the counted banknotes back in
the clamp stacking position.

Push the CMD-V4 as far as possible into the safe.

Wait until the CMD-V4 is ready.

After the CMD-V4 has powered up, the cash in the stacking position is
transported to the reject / retract cassette.

Select the next cash-out cassette using the product-specific software or quit
the function for setting the reference value.

Close the safe door (see the operating manual of the basic device).

253
Troubleshooting

Operating or troubleshooting tips are output on the two-character status display


on the controller.
In normal operation this display is set to 00 at the beginning of every reset,
transport or dispensing operation.
If a special state occurs during one of these operations, this is shown on the
status display and is retained until the next device operation.
Additional messages may be displayed during initialization, after powering up
and after a reset.
It is also possible to run an internal test to see if the CMD-V4 is ready for
operation. You can find more on this in the "Function test" section of the
"Device Overview and Operation" chapter.

i To perform a reset after troubleshooting, move the clamp to its basic


position (stacking position of the clamp in the stacker).

254
Displays at startup
No. Meaning Reaction
OFF No power supply Switch on the device.
Controller faulty Replace the controller.

Controller test after None


Power On (displays
to are flashing and keep
changing)
Warning: Battery too Replace battery (controller)
weak
Controller faulty Replace the controller.

Startup of firmware None


(reset) Validation of ->Error 11
firmware ->Initialization of photosensors -> CMOS
Check of CMOS
parameters Error PS xx, 22
Test of mechanical Error 23 ... 28
components Error 18,19, 71..9A
Clearing run
X Error during Check and clear photosensor xx, try RESET
again. Replace module or controller if
photosensor
X initialization after necessary.
change of
configuration or
replacement of
controller (the display
alternates between
'PS' and the
photosensor number
'XX').
Power-up completed
without errors.

255
Displays in normal operation

Error Meaning Explanation / Measures


code
OFF No power supply Switch on the device.
Start-up (after RESET or Wait until power up is completed.
electronics self-test)
Burn; program controller

Compare; check controller

Controller OK

No error -

Faulty software Switch the device off and on


again. Read the hardware status
(stop info field) and download if
necessary.
Communication problem Check the lines to the ChipCard
with ChipCard controller controller.
Check the ChipCard controller and
replace it if necessary.
Communication problem Check the ChipCard at the
with ChipCard / or wrong controller and replace it if
ChipCard inserted necessary.
(ChipCard number not '226-
0PR').
Stacker EEPROM Check the lines to the EEPROM /
missing/defective replace the EEPROM

256
Error Meaning Explanation / Measures
code
Locking switch open, Grasp the green locking handle
the CMD is not in the and push the CMD-V4 into the
dispensing position device as far as it will go (the
CMD-V4 must audibly latch into
place).
If this is impossible, it is necessary
to check the locking switch and
adjust or replace it as applicable.
Controller defective or Insert the battery jumper.
battery jumper not inserted When starting the CMD-V4, the
power-up test detected a serious
fault in the electronics of the
controller. The controller must be
replaced.
Software missing Reload firmware.
(download)
Safety switch open Push in the CMD-V4.

Blocking of device pending A retract has been executed. The


cash that was not removed by the
customer has been placed in the
SAT. After this, all transport
functions of the CMD-V4 are
disabled by the software.
Remove the customer money from
the SAT, and then reset the device
lock using the product-specific
software (reset lock flag).

257
Error Meaning Explanation / Measures
code
CMD-V4 minimum Cassette is defective or missing.
configuration is missing In order to be able to operate, the
CMD-V4 requires at least one
cash-out cassette ready for
operation and the reject/retract
cassette. Insert the reject/retract
cassette and the filled cash-out
cassette(s), and register them
using the product-specific
software.
Belt drive of clamp Replace the output transport or the
defective (M 3) or jam controller.

258
Error Meaning Explanation / Measures
code
Cash jam during dispensing A banknote jam was detected
during dispensing in the
dispensing areas or the vertical
transport facilities of the dispenser
units or the stacker (photosensors
PSDx, DDU, PS1, PS18). Check
the cash path from the cassettes
to the collecting tray or reject
compartment for jammed notes.
Verify that the connectors on the
CMD controller or at the
photosensor elements are plugged
in properly.
Then return the CMD-V4 to cash-
out position in the safe, thereby
closing the safety switch and
starting the CMD-V4 again
(Reset). If the status display
continues to show '18' after this
start, the jam was not completely
eliminated or another jam
occurred.
Using a test program check the
self-test job 'Status of the
Photosensors'. If a photosensor
(other than the 'cassette empty'
photosensors) is reported
'covered', determine the cause
and eliminate the fault.
If you cannot find a fault and '18'
still appears after the next restart,
the SAT, the relevant dispensing
unit or the controller have to be
replaced.

259
Error Meaning Explanation / Measures
code
Clamp transport defective / Eliminate the blockage and then
blocked reset. If necessary, replace
stacker or controller.
Single reject switch Check the SAT in the area of the
(MA2/1, MA2/2, SM 1) single reject switch for jammed
faulty / blocked notes / scraps and remove them.
Check the movement of the single
reject switch by pressing and
releasing the anchor in lifting
magnet MA2.
Select test function 2 (mechanical
test) by pressing the function
button, and observe actuation of
the single reject switch. If lifting
magnet MA2 does not move at all
or all the way, the stacker and
output transport (SAT) or the
controller has to be replaced.
If the magnet moves all the way,
the CMD-V4 can go back into
operation.
If the fault recurs within a short
time and checking the single reject
switch fails to reveal the cause,
the SAT or the controller has to be
replaced.
Measuring station is Check whether there is a banknote
defective (DDU) jam in the area of the measuring
station. Are the cables connected?
Replace dispensing unit with DDU
or controller.

260
Error Meaning Explanation / Measures
code
Photosensor amplifier is Check all cash paths from the
faulty or photosensor cassettes to the stacking
initialization is unsuccessful compartment, from the stacking
compartment to the cash-out and
the inlet area of the reject/retract
cassette for jammed notes and
scraps and remove them.
Then return the CMD-V4 to cash-
out position in the safe, thereby
closing the safety switch and
starting the CMD-V4 again
(Reset). If the status display
continues to show '22' after restart,
the controller must be replaced.
Routing disk (SM2/SM3) Eliminate the blockage. Set the
faulty / blocked CMD-V4 in the safe to cash-out
position (safety switch closed) and
select test function 2 (mechanical
test) on the function button after
starting up. If this test function
once again ends with status
display '23', the SAT or the
controller must be replaced,
otherwise the CMD-V4 cannot be
operated.

261
Error Meaning Explanation / Measures
code
Reject/retract drive The choice of reject/retract
(MA6) defective / blocked compartment in the RR cassette
could not be set properly.
Remove the RR cassette and
check the movement of the retract
compartment. Check whether the
connector on the CMD controller
and lifting magnet MA6 has been
plugged in correctly. Check
whether the digital photosensor is
firmly attached to the switchover
lever. Place the CMD-V4 in the
safe in its dispensing position
(safety switch closed). Reinsert
the RR cassette, select test
function 2 (mechanical test) by
pressing the function button, and
check the movement of the RR
drive (MA6). If the lifting magnet
does not move or if the end
positions of the lever are not
reached (24 appears again on the
status display), the output
transport or the controller has to
be replaced.

262
Error Meaning Explanation / Measures
code
Dispensing drive (DCM 1) It was not possible to bring the
defect / blocked main motor (DCM 1) up to
minimum speed after a short start-
up period. Select '1' (Reset) on the
function button.
If the motor tries to start, but there
is a loud running noise: check the
cash paths of the CMD-V4 for a
massive note jam. Check the inlet
to the reject/retract cassette for
jammed notes.
Set the CMD-V4 in the safe to
cash-out position (safety switch
closed) and select test function 2
(mechanical test) on the function
button after starting up the CMD-
V4: check the running noise and
transport function of the main
motor.
If the main motor does not rotate
or if this test function once again
ends with status display '25', the
output transport or the controller
must be replaced, otherwise the
CMD-V4 cannot be operated.

263
Error Meaning Explanation / Measures
code
Stacker wheel drive (SM 9) Check the SAT in the area of the
defect / blocked collecting tray for jammed notes /
scraps and remove them. Set the
CMD-V4 in the safe to cash-out
position (safety switch closed) and
select test function 2 (mechanical
test) on the function button after
starting up the CMD-V4: if this test
function once again ends with
status display '26', the SAT or the
controller must be replaced.
Shutter error Check the output area of the
CMD-V4 and of the shutter for any
foreign matter that may be
preventing the shutter shield from
moving.
Place CMD-V4 in cash-out
position (safety switch closed).
Select test function 2 (mechanical
test) by pressing the function
button, and observe the movement
of the shutter. The shutter fault
can also be remedied without
danger while the test function is in
progress. Then run through test
function 2 again without interfering
with the movement of the shutter.
If this test function once again
ends with status display '28', the
shutter or the controller must be
replaced.

264
Error Meaning Explanation / Measures
code
Cash-out photosensor Check the SAT banknote output
covered (manipulation) and shutter for any foreign bodies
that may be disturbing the
functioning of the output
photosensor.
Verify that the connectors at the
CMD-V4 are properly plugged in.
Set the CMD-V4 in the safe to
cash-out position (safety switch
closed) and select test function 1
(Reset) on the function button. If
status code '29' reappears after
the CMD-V4 is started, the shutter,
the SAT or the controller must be
replaced.

265
Error Meaning Explanation / Measures
code
Too many problems Bundle rejects can be caused by
during dispensing from extremely skewed banknotes or
X cassette x (x = 1 6) banknotes that are extracted in an
uncontrolled way or by problems with the
photosensors.
This error can be ignored the first time it
occurs (warning), but do the following if it
recurs often:

1.
Rem
ove the cassette from dispensing unit x
and check the inserted banknotes: are the
front notes deformed on one side? Is
pressure applied evenly to the front
banknotes (left and right)?
2.
Whe
n the cassette is removed, check the
dispensing area in the dispensing unit for
jammed scraps.
3.
Chec
k the cash path from the cassette 'x' to the
collecting tray for jammed notes / scraps.
Has a transport belt come off the rollers?
4.
Verif
y that the connectors on the CMD
controller and at each photosensor
elements are plugged in properly.

266
Error Meaning Explanation / Measures
code
Too many problems 5.
during dispensing from Chec
X cassette x (x = 1 6) k whether the magnet for the retaining
shaft moves stiffly. Do this by pressing its
anchor. (If necessary check the
movement of the magnet with test
function '2' mechanical test).

If you cannot find a fault and '3x' still


appears, the relevant dispensing unit or
the controller have to be replaced.
Cash could not be A) No cash could be dispensed from
X dispensed or faulty cassette 'x' or
amount of pressure B) The required pressure could not be
against the banknotes established when the cassette was
when a cassette is inserted.
inserted Procedure in case A):
(x = 1 - 6) 1.
Rem
ove the cassette 'x' and check the
inserted banknotes: the notes must be
standing upright in the cassette. Are the
first notes very crumpled? Curved notes
should bend away from the pressure
carriage! Are the first notes stuck to each
other or jammed together?
When the cassette is removed, check the
dispensing area in the dispensing unit for
jammed notes/scraps.

267
Error Meaning Explanation / Measures
code
Cash could not be 3.
X dispensed or faulty V
amount of pressure erify that the connectors on the CMD
against the banknotes controller and at the plug connection of
when a new cassette is dispensing unit 'x' are plugged in
inserted properly.
(x = 1 - 6) 4.
Th
en insert the filled cassette into
dispensing unit 'x' and select function
'3' on the function button (test
dispensing) with the safety switch
closed. If this test ends with error code
'4x' again, repeat the test dispensing
procedure checking the function of the
clutch and retaining shaft in the
process. If the clutch or retaining
magnet is not activated, the dispensing
unit or controller must be replaced.

Procedure in case B):


1. Remove the cassette 'x' and check
the inserted banknotes: the notes
must be standing upright in the
cassette. Are the first notes very
crumpled? Curved notes should
bend away from the pressure
carriage! If necessary, transfer
notes from the back of the cassette
to the front. If the stack of
banknotes rubs excessively against
the banknote guides on the side
(notes protrude on the side or are
bent backwards), the stack of notes
should be better aligned.

268
Error Meaning Explanation / Measures
code
Cash could not be Re-insert the cassette. Can you hear
X dispensed or faulty the pressure carriage moving
amount of pressure forward?
against the banknotes
when a new cassette is -
inserted If there is no noise, verify that the
(x = 1 - 6) connectors on the CMD controller
and the cassette are plugged in
properly. Perform a test using a
different cassette. If the motor is still
not activated, the controller is faulty.
-
If you can hear the motor running, but
error message '4x' still appears after
a few seconds (together with three
acoustic signals), remove the
cassette and check manually if the
dispensing shaft can be lifted easily.
Remove the cassette, open it and
place it in dispensing position
manually. Check the smooth
movement of the return bar.

269
Error Meaning Explanation / Measures
code
Cash could not be 3.)
X dispensed or faulty
amount of pressure
against the banknotes
when a new cassette is
inserted
(x = 1 - 6)
Too many poor quality Too many double or excessively
notes (x=1-6) wide/narrow notes were detected
X during dispensing from cassette x.
Remove cassette x, and check
whether the right type of banknote
was inserted. Check notes for
deformations or sticky points.
Reinsert the cassette and restart
the application. If many 'good' notes
are subject to a single reject during
dispensing or if error '4x' recurs
after a short time, the reference
values should be recalculated for
this note type. If the error cannot be
removed, the dispensing unit or
controller must be replaced.

270
Error Meaning Explanation / Measures
code
Cassette defective The banknote data stored in
(x = 1 - 6) cassette 'x' cannot be read or re-
X written.
Verify that the connectors on CMD
controller and the cassette
connector are plugged in properly.
If the fault also occurs with a
different cassette in this dispensing
unit, the controller must be
replaced.

271
Dirty photosensors / sensors
Error Meaning Explanation / Measures
code
Banknote thickness Check whether there is a banknote
measuring station (DDU) jam in the area of the measuring
not ready station. Are the cables connected?
Replace dispensing unit with DDU
or controller.
Dispensing sensor is dirty A)
or pressure sensor is
X faulty (x=1-6) Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.

B)

272
Error Meaning Explanation / Measures
code
Cassette empty sensor is Clean photosensor 'PSEx' in the
dirty (x = 1 - 6) relevant dispensing unit and the
X associated prism in the pressure
carriage of the cassette. Then
execute a Reset (set CMD-V4 to
dispensing position). Use the 'DYK'
self-test program (check status of
photosensors/photosensor
amplifiers) to check the level of dirt
on all photosensors in KDIAG:
Photosensors with status '3' or
higher must be cleaned. The
improvement in status can be
checked after reset.

Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.

273
Error Meaning Explanation / Measures
code
SAT: Photosensor PS1 (P) Carefully clean the send and
dirty; stacker wheel input receive diode between the stacker
wheels with a brush. Place CMD-V4
back into cash-out position. If the
status display continues to show
error code '90' after powering up
(reset), remove the stacker unit
and, from below, clean the surfaces
of the prism between the stacker
wheels. Put the CMD-V4 back in its
dispensing position. If the status
display continues to show error
code '90' after powering up (reset),
the stacker has to be replaced.
Use the 'DYK' self-test program
(check status of photosensors /
photosensor amplifiers) to check
the level of dirt on all photosensors
in KDIAG. Photosensors with status
'3' or higher must be cleaned. The
improvement in status can be
checked after reset.

Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.

274
Error Meaning Explanation / Measures
code
Photosensor is dirty Photosensor '9x' is dirty and needs
to be cleaned as soon as possible.
Cassette monitoring: Remove any dust from the surfaces
Photosensor PS18 of the corresponding
transmitter/receiver (elements with
a clear or purple plastic housing,
respectively) and, if necessary,
'Cassette empty' (single from the associated prism (P; two
reject) PS2 glass-clear surfaces opposite the
transmitter/receiver) with a brush or
compressed air. After cleaning, set
the CMD-V4 to home position and
Cash-out photosensor
wait for start-up or select '1' (Reset)
PS27 (P)
on the function button.
Use the 'DYK' self-test program
(check status of photosensors /
Bundle rear edge control photosensor amplifiers) to check
Shutter sensor PS28 the level of dirt on all photosensors
in KDIAG: Photosensors with status
'3' or higher must be cleaned. The
improvement in status can be
checked after reset. Note: When
the error code '9x' has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases (in this case
the status display will show '9x',
too).

275
Checking the note paths

Before checking the banknote paths, you should perform the following steps:

Activate the product-specific software (see chapter "Basic Operation",


section "Calling the product-specific software" in the operating manual of
the basic device).

Open the safe door (see the operating manual of the basic device).

Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").

i If the release lever jams, you must check the current position of the
clamp. If possible, push the clamp carefully back to its home position.
Perform a reset using the function button. Now check whether you can
remove the CMD-V4.

276
Locking / unlocking handle blocked

The locking handle is blocked by the routing disk as soon as the latter leaves
its home position.
If you cannot actuate the locking handle, the note clamp is not in the stacking
position or there is a routing disk error.

i Note that it is essential for the banknote clamp to be in the stacker


position. Otherwise the clamp can fall when it is pulled out, and the
pull cable can be damaged.

Remove the reject/retract cassette (see the "Removing the cassette"


section of the "Device Overview and Operation" chapter) and see which
position the banknote clamp is in.

If the banknote clamp is not in the stacking position, try carefully to move it
down into the stacking position.

When the banknote clamp is down,


you can activate the emergency unlock
function (1) on the CMD-V4 and pull
out the CMD-V4.

277
Checking the vertical transport
Raise the appropriate locking handle
(1) or (2) of the dispensing unit and
move the cover forward.

Check the upper/lower area of the


vertical transport and remove any
notes that may be there (1).

Lower the cover again until it audibly


latches into place.

Make sure that the cover lies


i flush with the surface and that
the two sides of the locking
handle are locked in position.

278
Checking the dispensing areas
i In the dispensing units the dispensing area (inside the device) must be
checked.
The dispensing areas can only be checked when the cassettes have
been removed from the dispensing units (see chapter "Device
Overview and Operation", section "Removing the cassette").

Check the dispensing area of each


dispensing unit for banknotes and if
necessary remove the notes (see
arrow).

Re-insert all cassettes which were removed (see chapter "Device Overview
and Operation", section "Inserting the cassette").
Log the cassettes on using the product-specific software (see the operating
manual of the basic device).

279
Checking the stacker and output transport
i Do not try to open the clamp by force; you could damage it.

Stacker wheel area

Check the area round the vertical


transport and if necessary remove any
notes.

Single reject area

i The function of the single reject depends on the individual


configuration.

Push the green unlocking levers (1)


out, and pull the flap (2) forward.

280
Check the storage area and remove
any notes that may be there (3).

Gear tracks of the stacker and output transport


Horizontal output

If the clamp has come to a standstill at


a position outside the stacking position,
you may need to check and clean the
gear tracks (1).
1

281
Gear tracks of the output transport

Vertical output

If the clamp has come to a standstill at


a position outside the stacking position,
you may need to check and clean the
gear tracks (1).

Check the photosensors (1) and (2) in


the shutter area.

After checking the cash paths, proceed as follows:


After checking the cash paths push the CMD-V4 by the green release lever
back into the safe as far as possible (see the operating manual of the basic
device).

Close the safe door (see the operating manual of the basic device).

282
WN Spare

WN Spare can be found in the miscellaneous chapter of the training CD

"WNSpare_V2" installation program

To install "WNSpare_V2", load the "setup.exe" file to a separate download


directory on your PC. Next, start the program from your download directory and
follow the instructions of the installation wizard. Depending on the configuration
of your system, it may be necessary to restart the computer. A database
update is required before you call "WNSpare_V2" for the first time. You will find
further details in the section entitled "Database update".
There is more information in the user manual.

Database update
To install the database, unzip the "WNSpareDBN-V2.zip" file on your hard disk.
To integrate the database in the "WNSpare_V2" program, select the menu item
"File --> Open" in the "WNSpare_V2" program. At the initial start of the program
"WNSpare_V2" you will request to select a database automatically.

Picture database

If you have constant access to Internet it is not necessary to download the


picture database. The program "WNSpare_V2" is preconfigured to enable you
to access our picture database online in the Internet. The default path is:
"http://extranet.wincor-nixdorf.com/service/spare/pictures".

If you wish to access the pictures offline, you must save and unzip the entire
picture database in a separate hard disk directory. The following setting must
then be changed:
select "Edit > Settings" > "Picture" and select checkbox Path and fill out the
input field with your path to the picture directory on your PC.

283
KDIAG

KDIAG can be found in the test software chapter of the training CD


KDIAG is licensed by Wincor Nixdorf Its not allowed to produce
Unauthorized copies

The test program KDIAG is available for DOS and for WIN32. Depending on
the test environment its possible to test the Wincor-Nixdorf hardware with a
DOS Boot-CD / Floppy disk or with a Windows 32 based PC or Laptop.

The handling of both test programs is identical.

KDIAG for DOS

At present there are offered two kinds of KDIAG files on the WWW-Server.

KDIAG base floppy disk

add on test programs to the KDIAG base floppy disk

The software that is to find under the release number of the KDIAG base floppy
disk is only the KDIAG operating system and only this software is installed
when creating the disk (as described below). "add on test programs to the
KDIAG base floppy disk" has to be added, so that the disk becomes a test disk
and is usable. It is possible to add every single add on test program to the base
disk as long it is enough space on the disk. The test programs can be
combined as required.

Wisely the add on test programs to the KDIAG base floppy disk should be
installed on an already created KDIAG base floppy disk. The test programs are
found under the release number of the corresponding product.

284
Creating a KDIAG Base Floppy Disk
Floppy Disk Preparation:
A DOS formatted 3,5" 1,44 MB Diskette is required.
Installing of system files is not necessary.
You do not need to delete existing files.
Software Download:
Download KBGB1007.zip file and specify a target directory on your local hard
disk drive. Extract KBGB1007.exe and safe it to your HDD

Unpack Software:
The test software is located in a self extracting EXE-File (as Zip-File).
Start this file without any parameters. And push the Create Floppy button.

Add Test Programs to the KDIAG Base Floppy Disk


Software Download
Choose the file with a mouse click and set target directory of the PC floppy disk
(containing the KDIAG base disk) and start the downloading of the file into the
root of the KDIAG base disk. (During start up of the KDIAG base floppy disk the
self extracting test programs will be extracted on an automatically createted
RAM disk.)
More test programs can be downloaded on a separate formatted floppy disk.
They just have to be loaded into the root of the floppy disk.
After start of the KDIAG base floppy disk a selection is available to extract more
test programs from other floppy disks (created as described before) into the
RAM drive.

285
KDIAG for WIN32
Download the KDIAG installer and specify a target directory on your local
hard disk drive.

Execute the setup.exe file to install the Test software on your PC or Laptop.
confirm all messages and install the software to the default directory
KDIAG32_TestSW
The test programmes can now be opened directly from the start menu. The
software package includes all the KDIAG32 versions currently available. As a
result, all RS232 and USB components can be tested as usual. The interface to
be used is selected in the respective test module menus.

286
KDIAG for special electronic

If you start the test program for special electronics you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button .

287
Most of the default settings are correct. For some parameters a
change or modification is necessary.

Channel =CH3

CH3 is correct if the SEL is connected to MUX03 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.

288
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.

PIN Keyboard available=NO

The parameter PIN Keyboard is always =NO, even if the ATM is equipped with
an Pin pad.
Wincor Nixdorf use always EPP in xe ATMs and the EPP is almost always
connected to CH07.

Sofkeys available=YES

The parameter Softkeys available is =Yes if the ATM is equipped with Softkeys.
If the ATM is equipped with a touch screen its =NO

Function keys=NO

This parameter is always =NO. Function keys are not used any more.

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

289
KDIAG for EPP

If you start the test program for EPP you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button .

290
Channel=07

CH7 is correct if the EPP is connected to MUX07 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.

The parameter USB can only be used in the Windows version of


KDIAG since DOS dont support USB

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

291
KDIAG for CHD V2X

If you start the test program for CHDV2X you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button .

292
Most of the default settings are correct. For some parameters a
change or modification is necessary.

Channel=CH05

CH5 is correct if the CHD V2X is connected to MUX05 of the Fitwin card. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.

The parameter USB can only be used in the Windows version of


KDIAG since DOS dont support USB.
Furthermore a special version of the card reader (CHD V2XU) is
necessary

293
card with = mag+chip in one

This parameter is correct if you use the Wincor Nixdorf Hybridcardreader test
card (01750066226). This test card contain a chip with a special test script and
a magnet stripe.

If you use a different card, e.g. an old credit card, you have to change the
parameter to = mag. stripe only.

Chip only is not used for standard testing.

Device = 01750049626

This parameter is correct if you test the standard card reader.

The 0175number can be found on the sticker at the card reader.

Configuration list:
01750049626 CHD-V2X Standard version
01750076277 CHD-V2XF ACT Alloop Version
01750076411 CHD-V2XU USB version

File=V2X04B00.BIN

This parameter specifies the path and name of the CHD V2X firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\V2X04B00.BIN

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

294
Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

295
KDIAG for CHD ICM 300

If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button .

296
Channel=COM1

COM1 is correct if the CHD ICM 300 is connected to the COM1 interface. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.

Read card= intake

This parameter is correct if KDIAG shall read the card during insert into the
card reader slot.

Change this parameter to withdraw if KDIAG shall read the card during pull the
card out of the card reader slot.

the read result is much better if KDIAG read the card during pull out.

File=ICM300.BIN

This parameter specifies the path and name of the CHD ICM 300 firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\ICM300.BIN

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

297
Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

Its not possible to crate a test card with this type of card reader. If you use
a brand new test card from our stock use the KDIAG for CHD V2X to write the
test information to the magnetic tracks.

298
KDIAG for operator panel

If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button.

299
Channel=CH02

CH2 is correct if the operator panel is connected to MUX02 of the Fitwin card.
You can find this information in the wiring diagram or on the sticker inside the
ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

300
KDIAG for TP06, NP06, TP07 and NP07 (BJ2003)

This test is possible with the Windows32 version of KDIAG only.

If you start the test program for BJ2003 you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button.

301
Select the printer you want to test with the up and down key.
E.g. BJ2003-TP07

Channel=USB

Setting USB is always correct

Firmware = TP07.FRM
Loader superSet = TP07.SST
Standard Codepage (font) = TP07.FNT
Power UP Test = TP07.PUT
Load version File = TP07.LVF

This parameter specifies the path and name of the TP07 software files.
If these files are stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\TP07\TP07.FRM

All other parameter defaults are always correct. Its not necessary to change
them.

302
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

303
KDIAG for cash in- / out-modules (CMD V4)

If you start the test program for CMD V4 you see the screen above.

Init Parameter
Before you start testing, access this menu to setup the connection between the
test program and CMD V4 controller.
Its necessary to change the channel to

COM X for Laptop or PC with 0-modem cable


MUX 4 for PC2XX0xe with Fitwin card
COM 4 for PC1500xe with COM extension card
USB for a CMD V4 controller with USB connector

The following picture shows a correct configuration to test the dispenser with a
Laptop computer.

Its also possible to set the baud rate to 57600 baud. The CMD V4
controller has an automatic baud rate switchover and switch automatically to
the line speed supplied by KDIAG.

304
Quit this screen with OK.

Devi CMD-V4

The window above is a collection of all test commands for CMD V4.

305
This manual explains all test points step by step, anyway a training is
necessary to transfer the displayed information from KDIAG to service activities.

device state
You can use the device state to analyse the dispenser. The following status are
displayed:

Interlock switch open/closed


Device lock set yes/no
Cassettes ready yes/no
Status of shutter
Transport status
Position of the money jam
Status of single reject unit
Status of Operator display (7segment display at controller)

The following picture shows a device status of a CMD V4 without error after
start up.

306
307
cassettes state

This test point display the status of up to 6 cassettes. Check if the displayed
information is correct. Double check that the displayed value and currency code,
match to the sticker and the content of the corresponding cash out cassette.
Cassette 1 is the cassette below the reject cassette.

The status of the cassette must be R=ready to be able to dispense.

P= parameter unknown (reference value calculation necessary)


N= reinserted (use the conf notes / cass) to log the cassette on
E= physically emty (fill the cassette with money)
D= defect (check or replace the cassette)
M= missing (install cassette)

Its possible to save the displayed information to file. This file simplifies the
cassette initialisation. The default name is cassette.ini. If required its possible
to change the file name.

308
device configure
This test can be used to check the coding of the transport module cable
(frontload. rearload , vertical or horizontal) the number of dispensing modules
the configuration of the jumpers as well as the status of the micro switches.

309
firmware state/conf
This test point displays the firmware release as well as the status and
configuration of the actual installed firmware.

The picture below show the firmware state of a CMD V4 dispenser with
firmware release 14.07

310
overview diagnostic
This test can be used to display the result of all other test in one single screen.
The advantage of this test is, that it can be used to save the result into a text
file.

The following information is exclusive displayed during this test:

DYR Internal note statistic (transaction/dispensed notes)


DYF Capacity of CMOS battery

Push the start button to activate the test. After some seconds the left
window display the information. The right window allows a selection of the
single test points. Anyway its possible to scroll the left window down.

SCOP-state
This test point is useless if no additional SCOP controller is connected to the
CMD V4 controller.
If a SCOP controller is connected the status and the firmware version is
displayed

311
read EEPROM coll tr
This test display the information inside the stacker EEPROM.

The smily in front of the Single-Reject low is an indicator that the single-
reject unit is available, if this smily is missing single reject will not work.

312
read error stack
This test point displays the last 10 errors that occur during dispensing.

The following information is displayed for each of these 10 errors

Time and date


Device state
Photosensor state
Cassettes state

reset CMD-V4

If you run this test the dispenser beeps and show - - on the 7 segment display.
After a reset cycle its ready to use, or show an error message on the display.
This test is helpful to test the communication between KDIAG and controller.

313
init cassettes
This test can be used to initialise the cassettes. The following 3 functions are
provided

Reprogram the cassette EEPROMs


Set the note counters
Calculation of reference values

Default values:

When entering the data, make sure that the correct number of digits is
entered, e.g. four digits for the Number of notes and eight digits for the Value.
Otherwise KDIAG will stop with an error.

Current no number of notes in cassette


In device number of notes in dispenser
(cass. + reject tray)
Value value of the note
Currency currency of the note e.g. USD for US dollar
Release issue date of the note ( default is 0000 )
Width width of the note ( default is 000 )
Cut tolera cut tolera of the note ( default 00 )
ID Number ID number of the cassette
Lowest Minimum quantity in cassette

314
conf notes / cassettes

If the cassettes have been replaced and the controller displays 14, its
necessary to confirm the number of notes!
Mark the reinserted cassettes wit X and confirm selection with Send
The controller display should change to 00.
If its still 14 check the cassettes state.

read/set rtc
With this test the internal clock of the CMD controller is set.

ZAC = CMD_V4 controller

Its possible to set the clock manually (New->ZAC) or automatically


(PC-CLK->ZAC)

315
define FW config
This test can be used to change some parameters in the firmware. The
following parameter can be adjusted.

Double extract evaluation


Maximum number of notes per transaction
Single reject active (yes/no)

The upper window displays the actual configuration. The lower window can be
used to change the parameter.

normalising device
This test point is for the production line only

state file
This test point cant be used at the moment

316
intern / selftest

This test point is useful to check the Hardware of the Dispenser. A description of the
different test programs is displayed above the upper blue box.

The most important tests are

DA reset
DXM init of photosensor amplifier
DYGT status of digital- (bifurcated) and hall- sensors
DYKT condition of controlled photosensors
DYLD status of controlled photosensors
DYQT status of pressure sensors

The abbreviation of the photo sensors in KDIAG could be different from the
Manual.

Photo sensor translation table

Manual KDIAG

PS LS
PSD LAM
PSE KLM
DPS GL
HS HL

317
continous
This test is the most efficient test to check the complete dispenser. You has to
enter the requested number of notes for each cassette and the number of
dispensing cycles.

If you have a high rate of rejected bank notes you can use continuous for
analysing the reason. Mark Protocolling and do some test dispensing. During
the test Kdiag will create a file statis.sta in the same directory from where you
start Kdiag. in this file you will find detail information about each dispended note.

Example:

2004/06/17 11:22 ,0F,PCM,00000014,80,00,06,012C,012F,20,22,0000,00,FFFF


,0E,PCM,00000014,80,00,01,012F,012F,20,22,0000,00,00CF
,0D,PCM,00000014,80,00,0B,012C,012F,1F,22,0000,00,00A7
,0C,PCM,00000014,80,00,17,012C,012B,20,23,0000,00,00BC
,0B,PCM,00000014,80,00,14,012F,012C,20,22,0000,00,00B1
,0A,PCM,00000014,80,00,06,012C,012F,1F,22,0000,00,00BC
,09,PCM,00000014,80,00,03,012D,012F,20,24,0000,00,00B0
,08,PCM,00000014,80,00,01,012C,012D,1F,22,0000,00,00C2
,07,PCM,00000014,80,00,01,012E,012E,20,23,0000,00,00B1
,06,PCM,00000014,80,00,01,012C,012C,1F,21,0000,00,00B0
,05,PCM,00000014,80,00,01,012C,012C,1F,22,0000,00,00B6
,04,PCM,00000014,80,00,01,012D,012D,1F,22,0000,00,00B7
,03,PCM,00000014,80,00,03,012E,012C,20,23,0000,00,00BC
,02,PCM,00000014,80,00,06,012E,012E,21,25,0000,00,00AE
,01,PCM,00000014,80,00,06,012F,012E,1F,22,0000,00,00B4

318
319
production
This test point is for the production line only

dispense
This test can be used to test the dispenser.

Enter an amount and select mixture 1 or mixture 2

If you run this test the money will be in customer access


Select Dispen.

The dispenser dispenses your selected amount.


Count the notes to check if everything is OK.

If you set the Wait seconds to e.g. 10 you can check if the retract function
works.

320
standard commands

The standard commands are used to test the dispenser step by step. A short
description of all commands can be found below in the spreadsheet. If you
require further information refer to the AZM_NG Software manual.
If you send one of the commands to the CMD V4 controller you receive a return
code including status code.

example: command to the controller DA (reset)


returncode from the controller DA A

Status codes:

A: OK: Command executed correctly.


B: Software missing: The control program required to operate the
AZM_NG is not available.
C: Syntax: The command is syntactically incorrect.
D: Out of service: Either the device locks are activated (security
switch/lock after cash is retained in the stacker /
output transport facility) or an error has occurred
and must be eliminated.
E: Device error: A device error has occurred during execution.
F: Safe not open: The safe door was not open during encryption
commands.

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G: Cash not removed: This is simply a status for the commands Offer
cash and Waiting for removal.
H: Cash removed: The status Cash removed acknowledges
the Retain command (with or without storage).
I: Context: The relevant hardware version is missing or the
command cannot be executed at this point.
K: Code error: An error was detected with encryption activated.

Job Command Description

SW reset DA Executes a reset on the AZM-NG.


Disp. standard DBS1,02:2,02; This command dispenses two notes
from cassette one and two notes from
cassette two and transports them to
the collecting tray.
Disp. stacker DBC1,02:2,02; Notes are dispensed, in addition to
those already in the stacker.
This command can only be executed
when there are notes in the collecting
tray.
An error message is issued if there are
no notes in the collecting tray.
Bundle reject DCB Transports cash to the reject cassette
after standard dispensing or out of
customers reach.
Shutter test DCT A complete test is carried out when a
shutter is fitted and configured.
Open shutter DCO A fitted and configured shutter is
opened.
Close shutter DCC A fitted and configured shutter is
closed.
Notes to W.-Pos. DCW Notes to wait position transports cash
to the wait position after dispensing,
before offering them to the customer.
After standard dispensing, the cash
must be transported to wait position
before Notes offering or Notes output
is executed.
Offer banknotes DCP005 After standard dispensing the notes
must be transported to the wait position
so they can be offered to the customer
for 005 seconds with Notes offering.

322
If the cash is not taken within the set
period during Notes offering, then
KDIAG receives the message DCPG
Notes not removed.
Output banknotes DCE After standard dispensing the notes
must be transported to the wait so they
can be transported out of the stacker
with Notes output.
The cash is not retained by the stacker
as with Notes offering, but is ejected.
Wait for take notes DCA005 With Notes waiting the time for
removal of the notes set in Notes
offering is available once more. The
time can be modified using the editing
functions.
Retain & store DCR Cash located in the output due to the
Notes offering command can be
transported to the retract compartment
with the Retain & store command.
Retain & store increments the retract
counter by one.
Retain no store DCQ Retain no store withdraws cash from
the output and deposits it on the
transport belt.
This increments the retract counter by
one and sets the retract disable
feature.
The first thing to do after this procedure
is to clear the retract disable feature by
means of Reset lock flag. The retract
counter should then be cleared, after
which a Reset should be executed.
Cancel DD This command can be used to cancel
jobs in a defined way with wait for
Retain.
Device status DED1024 State of device checks the device-
specific data.
The data returned in From AZM can
be evaluated by means of the key
combination ALT+I.
Cassette status DEC1024 State of cassettes is used to check
cassette-specific data.
The data returned in From AZM can

323
be evaluated by means of the key
combination ALT+I..
Reset lock flag DFR The retract lock flag is reset after a
retract, e.g. via Retain no store.
Ret. counter clear DFT Reset retract counter sets the number
of retracts executed to zero.
Read FW- ID *IL Read firmware ID enables you to
check the loaded firmware level.
Get HWS DYTHWS Command not supported by CMD V4

load firmware
With this dialog its possible to download the CMD_V4_0.bin firmware to the
CMD V4 controller.
In the first step you have to select the folder on your HDD were the firmware is
stored.
In the second step you have to select the correct firmware file.
The time of the download depends on the selected baud rate.

324
Commands developer
This window can be used to type commands by hand. The following command
is not listed in KDIAG but allow a deeper diagnostic of the photo sensors

Firmware CMD_V4_0.BIN > 16.00


First you have to change the dispenser to diagnostic mode. Therefore type

DYTCMDT (change to diagnostic mode)

To display the 1st page of the photo sensor table type

XITXW (read condition of photo sensor)

To display the 2nd page of the photo sensor table type again

XITXW (read condition of photo sensor)

To quit the diagnostic mode type XA_, open and close the interlock switch
or select intern test 1 with the push button at the controller.

Firmware CMD_V4_0.BIN > 16.00


Therefore type

DYTLVXW,1 (read condition of photo sensor)

To display the 2nd page of the photo sensor table type again or press Enter.

325
Discription of the photosensor table:
DYTA
LS/ Name of the photosensor (LKL= cass. empty, LAM= extraction sensor,
L1.....L37)
Akt./ Current gain value and current to be set to see the respective
photosensor open.
Example: 245h corresponds to gain level 3, current 45hex. 3FEh
photosensor is not recognized as open even at max. gain and current
R/ > pointer to the photosensor from which onwards readjustment takes
place at the next opportunity, (10 min. after a payment without any
further transactions, or, at the latest, after 150 transactions at shorter
invervals)
+ After an adjustment which has set a higher operating point, the
photosensor still is in an observation stage (exceeding the status
threshold is not yet indicated on the controllers hex display).
- After an adjustment which has set a lower operating point, the
photosensor still is in an observation stage (if necessary, the difference
can be completely reversed in another readjustment).
Open-cassette-empty photosensor (cassette physically empty)
S/ Status of the photosensor like in the self-test job: 1=production
okay, 2=TKD okay, 3=slightly dirty, 4=very dirty, 5=defective,
6=cassette-empty photosensor has never been calibrated before.
Arb./ Adjusted operating point currently used by the photosensor (gain and
current)
Ref./ Operating point saved at the last initialisation (gain and current)
Dirt/ Factor by which a photosensor has improved (>1) or deteriorated (<1)
by readjusting after the last initialisation.
Zust./ A/D value currently read in during execution of this command, with the
logical state (0=open, g=closed, ?=undefined). The A/D value must be
around 200 for an open photosensor. The ? area is between approx.
70 and 125; below 70, a photosensor is logically closed (g).
Phase # Phase shift, currently not implemented
/

326

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