Professional Documents
Culture Documents
Training Manual
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Address:
Wincor Nixdorf International GmbH
WN SD CSQ 11
33094Paderborn
Germany
E-mail: servicesupport@wincor-nixdorf.com
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System
System wiring
wiring diagram
diagram PC1500xe
PC1500xe (4
(8 ch. FitWin)
ch. FitWin) 15
16
System wiring diagram PC2000xe 17
System wiring diagram PC2050xe 18
System wiring diagram PC2100xe 19
System wiring diagram PC2150xe 20
System wiring diagram PC2250xe 21
System wiring diagram PC2350xe 22
FACIA OF PROCASH 2XXX(XE) 23
LOGO ILLUMINATION WITH CCFL 23
CENTRAL POWER SUPPLY UNIT II 01750049728 24
Views 24
Description 24
Safety functions: 25
Short-circuit 25
Overvoltage and overtemperature 25
Pin assignment 27
CENTRAL POWER SUPPLY UNIT III 01750069162 29
Views 29
Description 29
Safety functions 30
Short-circuit 30
Overvoltage and overtemperature 30
Output voltages 31
Pin assignment 32
POWER DISTRIBUTOR 01750004231 / 2365 36
Technical data 37
Power outputs 37
Pin assignment 38
POWER DISTRIBUTOR 01750073167 39
POWER DISTRIBUTOR 0323900000 FOR PROCASH 2XXXXE 41
PIN ASSIGNMENT 42
SPECIAL ELECTRONICS MODULE III 01750003214 43
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Device views
Pin assignment 46
47
EMBEDDED PC4 FOR PRO CASH 2XXXXE 54
Overview of PC variants 54
Rear side 57
Front side 58
Position of jumpers 61
Jumper settings 62
BIOS SETUP 63
Advanced BIOS features 64
Advanced Chipset features 65
Integrated peripherals 66
Power Management Setup 67
PNP/PCI configurations 68
EMBEDDED COMPACT PC P4 / C4 69
Overview of PC variants 69
Technical data 70
Front side 72
Rear side 73
P195+ Motherboard (ICFT) 01750079126 74
Lithium battery 75
Position of jumpers 76
Jumper settings 77
BIOS-Setup 78
Standard CMOS features 78
Advanced BIOS features 79
Advanced chipset features 80
Integrated peripherals 81
Power management setup 82
PNP/PCI configurations 83
Frequency/voltage control 83
16-PORT MULTIPORT CARD 01750034037 FOR PROCASH 2XXX(XE) 84
8-PORT MULTIPORT CARD 01750034038 FOR PROCASH 1500XE. 85
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Front view
Rear view 91
92
V.24 version 92
Device version used 94
Position of components. 96
Technical data 97
Removing a jammed card (ACT version only) 98
Cleaning and test utilities 99
DIP H YBRID READER ICM 300 01750041226 100
Block diagram 101
Function elements 102
Rear view 102
Top view 103
Side view 104
Technical data 105
Maintenance and service 106
SOFTKEYS 107
Description 107
EPP V5 109
Overviev EPP versions 110
Description 111
Port configuration (V.24 / USB) 114
V.24 mode 114
USB mode 114
Reset button 115
Smartcard interfaces 116
Replacing the EPP in the event of an error 117
Maintenance work 118
Battery check 118
Replacing the battery 118
12.1” LCD BOX DVI 01750064487 12.1” LCD BOX DVI
01750092357 119
Connections 120
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ERROR
ERROR LED
LED blinking pattern
blinking pattern 154
154
Recoverable errors 154
Unrecoverable errors 156
JOURNAL PRINTER TP06 / NP06 157
Connecting the printer 158
Power supply 158
Data interface 158
Views of thermal printer TP06 159
Overall view 159
Control panel and connectors 161
Position of sensors 162
Views of matrix printer NP06 163
Overall view 163
Control panel and connectors 165
Position of sensors 166
Status indicators 167
Indicators at power-on 167
Indicators when online 167
Functions of keys 168
Normal operation 168
Internal test 169
Internal test with paper 169
Internal test without paper 169
Internal test 170
Calling and exiting the 'internal test with paper' 170
Calling and exiting the 'internal test without paper' 172
Displaying the selected test level 173
Description of the test programs 174
Test level 1 (paper sensor test) 174
Test level 2 (printer test) 174
Test level 3 (statistical information) 174
Test level 4 (reset EEPROM parameters to default values) 178
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Error
ERROR indicators
LED blinking pattern 181
182
Recoverable errors 182
Unrecoverable errors 184
Troubleshooting 185
Temperature error in the print head or thermal array 185
High voltage / low voltage error 185
Printer error 185
Paper motion error 186
Maintenance and service 187
Maintenance counter 187
Remedying poor print quality 187
Matrix printer NP06 187
Thermal printer TP06 188
OPERATOR PANEL 01750018100 189
OPERATOR PANEL 01750018100 189
Mechanical construction 189
Labeling of keys and indicators 190
Switch-on 192
Operation 193
Setup 193
Setup program start mask 193
Setting the operator panel type 194
Setting the national language 194
Setting the interface parameters 195
Setting the display contrast 196
Calling the special functions 196
Special functions: keyboard test 196
Electronic test 197
Display test 197
Firmware version 198
PLUG-IN MEDIA ENTRY INDICATORS 01750058806 199
Structure 199
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Maintenance
CMD V4 203
204
Sensors and electromechanical components 204
Horizontal output transport 204
Vertical output transport 205
Stacker and output transport 206
Components of dispensing unit and cassette 207
Position of function groups 208
Connectors on the CMD controller 209
Jumper settings on the CMD controller 211
Default settings 212
Function button 213
Photosensor electronics 215
Measuring banknotes with the double detection unit (DDU) 216
Safety switch 216
Locking switch 216
Stacker transport 216
Stacker – EEPROM 219
Clamp 220
Removal 220
Output transport 224
Jumper coding 226
Shutter 227
CMD V4 Shutter 01750053690 / -56960 227
CMD V4 Shutter 01750045330 / -54768 228
Meaning of photo sensors 229
Dispensing unit 230
4-cassette housing without dispensing units 230
4-cassette housing with two double dispensing units and 4-channel
distributor board 231
Single dispensing unit with DDU 232
Single dispensing unit without DDU 233
Double dispensing unit with DDU 234
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Reject
Cash-out/ retract cassette
cassettes 238
240
Cassette EEPROM 242
Removing the banknote rails 243
Inserting the banknote rails 245
Inserting the banknote rail - note width less than 110 mm 247
Electronic adjustments for the CMD-V4 250
Photosensor electronics 251
Pressure sensors 251
Cassette initialisation 251
Calculating the reference value 252
TROUBLESHOOTING 254
Displays at startup 255
Displays in normal operation 256
Dirty photosensors / sensors 272
Checking the note paths 276
Locking / unlocking handle blocked 277
Checking the vertical transport 278
Checking the dispensing areas 279
Checking the stacker and output transport 280
WN SPARE 283
"WNSpare_V2" installation program 283
Database update 283
Picture database 283
KDIAG 284
KDIAG for DOS 284
Creating a KDIAG Base Floppy Disk 285
KDIAG for WIN32 286
KDIAG FOR SPECIAL ELECTRONIC 287
KDIAG FOR EPP 290
KDIAG FOR CHD V2X 292
KDIAG FOR CHD ICM 300 296
KDIAG FOR OPERATOR PANEL 299
FOR NP06, TP07 AND NP07 (BJ2003)
KDIAG
KDIAG FOR TP06,
CASH IN- / OUT-MODULES (CMD V4) 304
301
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cassettes state
device configure 308
309
firmware state/conf 310
overview diagnostic 311
SCOP-state 311
read EEPROM coll tr 312
read error stack 313
reset CMD-V4 313
init cassettes 314
conf notes / cassettes 315
read/set rtc 315
define FW config 316
normalising device 316
state file 316
intern / selftest 317
continous 318
production 319
dispense 320
standard commands 321
load firmware 324
Commands developer 325
Discription of the photosensor table: 326
ORDER NUMBERS FOR TEST EQUIPMENT FEHLER! TEXTMARKE NICHT
DEFINIERT.
EXERCISES FEHLER! TEXTMARKE NICHT DEFINIERT.
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Availability
24 hou rs
servicesupport@wincor-nixdorf.com
______________________________________________
__
_______________________________________________
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Overview ProCash(xe) ATM’s
a: b: c:
d: e: f:
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Facia prepared for upgrade e.g. various slots for account, passbook or cheque
printer above the display and dummy shutter for deposit unit or CCDM
Logo lightning available for all systems. Default for PC2x50(xe) with lightning
tubus and optional for all other ATM’s
Special
Logo illumination
electronics
module
+ 24 V DC
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Views
Front view
Description
The central power supply unit II 01750049728 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit II is designed for the voltage range 115 / 240 V
and is automatically set to the mains voltage supplied. However, the voltage
(115 V or 230 V) must be set with a slide switch to define the limiting values for
detection of undervoltage at power input.
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The central power supply unit II has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.
A data interface controls the on/off functions of the power outputs (switched
voltages of + 5.2 V, + 12 V, and + 25 V).
All outputs are protected against short circuits as well as overvoltage or
undervoltage. In addition, there is protection against overtemperature.
The unit is cooled by an integrated fan.
Safety functions:
Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit II switches
off immediately. It switches on again automatically.
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Output voltages
current
1 - 12 V ± 10 % 0.1 A Standby
2 + 5.2 V ± 3% 0.5 A Standby
3 + 12 V ± 10 % 0.3 A Standby
4 + 5.2 V ± 3% 4.0 A switched with NEN
5 + 25 V *1) *2) switched with NEN
6 + 12 V ± 10 % switched with NEN
*1 Max. voltage:++25
Min. voltage: 26.4 V a load of 10 A
V with
*2 Connectors A and C:
The max. constant current at pin 2 is 6 A.
The current limit is 8 A.
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Pin assignment
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Connector A
1 Type of connector:
AMP-UNIV-MATE-N-LOK 8F
Pin Assignment Remarks
1 0V
2 + 25 V (switched)
3 NEN Input signal
4 STNANT Input signal
5 NAN Output signal
6 + 12 V (Standby)
7 + 5.2 V (Standby)
8 - 12 V (Standby)
Pin Assignment Remarks
1 0V
2 + 25 V (switched)
Connector C
1 Type of connector:
AMP-UNIV-MATE-N-LOK 5F
Pin Assignment Remarks
1 0V
2 + 25 V (switched)
3 + 5.2 V (switched)
4 - 12 V (Standby)
5 + 12 V (switched)
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Views
Front view
Description
The central power supply unit III 01750069162 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit III is designed for the voltage range 115 V /
240 V and is automatically set to the mains voltage supplied. However, the
limiting values for detection of undervoltage at power input must be set to the
input voltage of 115 V or 230 V must be set with a slide switch.
The central power supply unit III has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.
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There are three open collector input signals (PON, PFC, PDON) and one open
collector output signal (PFN) to control the other outputs (switchable voltages
+ 5.2 V, + 12 V and + 25 V) and the switchable voltage + 24 V at connector D.
If all outputs are to be controlled automatically via the central power supply unit
III, the PON signal has to be set to low (0 V) with the NEN jumper
70702001416 at connector A.
All outputs are protected against short-circuits and overtemperature. The
central power supply unit III also has a temperature-based switch-off function if
overheating does occur.
The unit is cooled by an integrated fan.
Safety functions
Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit III switches
off immediately. It switches on again automatically.
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Output voltages
Output Voltage Tolerance Max. Comment
current
1 - 12 V ± 10 % 0.3 A Standby
2 + 5.2 V ± 3 % 0.5 A Standby
3 + 12 V ± 10 % 0.4 A Standby
4 + 5.2 V ± 3% 4.0 A Controllable via PON
and PDON
5 + 25 V *1) *2) Controllable via PON
and PDON
The inrush current through the connected components must not exceed
12 A for 5 ms.
The
A max. of
current total
15constant load atfor
A is permitted connector B1,
a duration of B2
10 and B3 is
s every 6010
s. A.
A peak current of 23 A can be supplied for 300 ms with the same cycle
(60 s).
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Pin assignment
1 Connector D 5 Connector B3
2 Connector B1 6 Power input
3 Connector B2 7 Connector C
4 Slide switch (voltage limit setting) 8 Connector A
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Connector A
Connection to the special electronics module
1 Type of connector:
AMP-UNIV-MATE-N-LOK 8F
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Connector C
1 Type of connector:
AMP-UNIV-MATE-N-LOK 5F
Connector D
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*323501000
- 1st Version
Central
Power
- Fan blow cold air into power
Pack
supply
CE
- Successor of 1st Version
01750049728
- Increased Power
Central
Supply Power
- Fan blows cold air outside of
Unit II
the power supply (blowing
direction changed)
- Minimal increased power
+-12V Standby outputs.
Identical parameter to CPSU
II.
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Power is supplied via a rubber plug. How the power outputs are used depends
on the system configuration.
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Technical data
Power outputs
Power distributor 01750004231
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Pin assignment
Connector 1: control of customer panel fan
Type of connector:
Dubox, 2 x 3-pin M
2 1
Pin Assignment
1 + 24 V
2 GND
3
4
5 LRM (fan response)
6
Type of connector:
Dubox, 2 x 2-pin M
2 1
Pin Assignment
1 + 25 V
2 GND
3 LRM (fan response)
4
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Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over a relay.
The relays are controlled via the special electronics.
The power distributor has a two-pin on/off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).
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If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).
1 Type of connector:
Berg, 6-pin M
2
Pin Name
1 + 24 V
2 + 24 V (relay control power output 2)
3 GND
4 GND
5
6 + 24 V (relay control power output 3) monitor
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Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over relays.
The relays are controlled via the special electronics.
The power distributor has a two-pin On / Off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).
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If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).
Pin assignment
Power distributor control (Berg, 6-pin M)
1 Connector type:
Berg, 6-pin M
2
PIN Name
1 + 24 V
2 + 24 V (relay control power output 2)
3 GND
4 GND
5
6 + 24 V (relay control power output 3) monitor
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The compact special electronics represents, in addition to the built-in PC, the
central control and monitoring unit of the system and is connected to the PC via
the V.24 interface.
The status messages of the special electronics are evaluated by the software
and the jobs are executed in accordance with the device configuration defined
in the software.
Specific operating states of the system can be recognized on the LED display
panel. The yellow LEDs are only significant for the UPS mode of a system with
an uninterruptible power supply.
An integrated volume control (e.g. for a built-in loudspeaker) and a monitor
switch are available. Using this switch you can define whether the monitor
should be permanently turned on independent of the software job.
Mode of operation
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In the switched on state of the system, the red LED is alternately switched on
and off each time the pushbutton switch is operated. The lit status of the red
LED is communicated to the program as "switch-off request". The program then
switches the special electronics to standby status via a corresponding job.
Depending on the type of job, the logic is switched off as follows :
In standby mode, all individual components of the system are switched off and
the special electronics processes only the signals of the key.
Switch-on characteristics
When the line power is turned on, the last operating state before the line power
was turned off will be restored automatically. If the special electronics is in
standby mode, the ON/OFF key must be pushed. The self-service system is
then powered up with a delay of approx. 6 seconds.
NAN: The signal is created by the power supply unit, if the line voltage drops
below 170 V (switch position 230 V) or 85 V (switch position 115 V) for more
than 26 (± 4) ms.
UPS operation
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Device views
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Pin assignment
Pin Signal
1 + 24 V
2 + 12 V
3 - 12 V
4 +5V
5 GND
6 NACHECK
7 NEN
8 STNANT
Power distributor
Pin Signal
1 + 24 V
2 + 24 V, delayed switch-on
3 GND
4 Eco power distributor
5 Logo illumination
6 Monitor
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Internal inputs/outputs I
Pin Signal
1 + 24 V
2 Door interlock 1
3 + 24 V
4 Door interlock 2
5 + 24 V
6 Door interlock 3
7 + 24 V
8 Control of ready indicator
9 Reserved input
10 Reserved output 1
11 Loudspeaker
12 Reserved output 2
13 Feedback door 1
14 GND
15 Feedback door 2
16 GND
17 Feedback door 3
18 GND
19 Feedback SOP key
20 GND
21 Feedback proximity sensor
22 GND
23 Spare feedback 1
24 +5V
25 Spare feedback 2
26 External On / Off key
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Customer-specific inputs/outputs
Pin Signal
1 +5V
2 +5V
3 NC UEMA relay (closed)
4 NO UEMA relay (open)
5 Relay for external features 1
6 Relay for external features 2
7 Relay for external features 3
8 Relay for external features 4
9 Common UEMA relay
10 Response from customer relay 3
11 Response from customer relay 1
12 GND
13 GND
14 + 24 V
15 + 24 V
16 + 24 V
17 Logo illumination control
18 NACHECK
19 STNANT
20 Feedback door 3
21 Response from UPS: Battery nearly empty
22 Response from customer relay 4
23 Response from customer relay 2
24 Response from UPS: Power failure / emergency power
mode
25 GND
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SE V.24 control
Pin Signal
1
2 RXD
3 TXD
4 DTR
5 GND
6
7
8 CTS
9
Left softkeys
Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4
5 Matrix
Matrix signal Y3
signal X2
Right softkeys
Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4 Matrix signal Y3
5 Matrix signal X3
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Pin Signal
1 Power source 1
2 GND
3 Control output 2
4 GND
5 Power source 3
6 GND
7 Power source 4
8 GND
9 Power source 5
10 GND
11 Power source 6
12 GND
13 Power source 7
14 GND
15 Control output 8
16 +5V
17 + 24 V
18 + 24 V
19 + 12 V
20 - 12 V
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Pin Signal
1 Matrix signal Y0
2 Matrix signal Y1
3 Matrix signal Y2
4 Matrix signal Y3
5 Matrix signal Y4
6 Matrix signal Y5
7 Matrix signal Y6
8 Matrix signal Y7
9 Matrix signal X0
10 Matrix signal X1
11 Matrix signal X2
12 Matrix signal X3
Pin Signal
1 Mode 1
2 GND
3 GND
4 Mode 2
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Internal inputs/outputs II
Pin Signal
1 24 V control 1
2 24 V control 2
3 24 V control 3
4 24 V control 4
5 I2C bus data, output only
6 I2C bus clock, output only
7 Remote switch-on
8 GND
9 LCD illumination control
10 GND
11 Power distributor clock
12 GND
13 Fan monitoring
14 GND
15 Logo illumination inquiry
16 GND
17 LCD illumination query
18 GND
19 +5V
20 +5V
21 + 24 V
22 + 24 V
23 + 12 V
24 - 12 V
25 GND
26
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Overview of PC variants
Part number Description
01750057359 Intel Pentium IV processor 2.0 GHz
01750062076 Intel Celeron processor 1.7 GHz (pre series)
01750070085 Intel Celeron processor 2.0 GHz
01750083096 Intel Pentium IV processor 2.8 GHz
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Technical data
Pentium IV and Celeron
ATX motherboard
Chip set Intel 845G
Microprocessors Intel Pentium IV 2.0 GHz 2.8GHz
Intel Celeron 2.0 GHz
Front side bus 133 MHz / 266 MHz
Main memory Minimum 256 MB
DIMM slot 2 (SDRAM/DDR 133/266)
Flash EPROM BIOS update via diskette possible
CD-ROM drive
(only for 01750057359) ATAPI (52-speed)
Slots 5 x PCI
1 x AGP
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Electrical ratings
Supply voltage 110 - 120V / 220 - 240V
Line frequency 50 - 60 Hz
Max. power dissipation 200 Watt
Dimensions
Dimensions (W x D x H) 136 x 427 x 404 mm
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Rear side
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Front side
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Lithium battery
There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.
Motherboard change
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Position of jumpers
1 JP 6 4 JP 1
2 JP 7 5 JP 2
3 JP 5
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Jumper settings
Auto FSB (1-2)
Jumper 1: 133 MHz (3-4)
5 V standby (1-2)
Jumper 5:
Vcc (2-3)
Keyboard power
bold = default
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BIOS SETUP
Bios version: 020925
Video EGA/VGA
Halt On All, But Keyboard
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CPU
QuickL1 & L2 On
Power Cache
Self Test Enabled
Enabled
First Boot Device Floppy
Second Boot Device CDROM
Third Boot Device HDD-0
Boot Other Device Enabled
Swap Floppy Drive Disabled
Boot Up Floppy Seek Disabled
Boot Up NumLock Status On
Gate A20 Option Fast
Typematic Rate Setting Disabled
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Integrated peripherals
On-Chip Primary PCI IDE Enabled
IDE
IDE Primary
Primary Master PIO
Slave PIO Auto
Auto
IDE Primary Master UDMA Auto
IDE Primary Slave UDMA Auto
On Chip Secondary PCI IDE Enabled
IDE Secondary Master PIO Auto
IDE Secondary Slave PIO Auto
IDE Secondary Master UDMA Auto
IDE Secondary Slave UDMA Auto
USB Controller Enabled
USB 2.0 Controller Enabled
USB Keyboard Support Enabled
AC97 Audio Auto
AC97 Modem Disabled
Init Display First PCI Slot
Onboard PCI Audio Enabled
IDE HDD Block Mode Disabled
POWER ON Function BUTTON ONLY
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PNP/PCI configurations
PC Health Status
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Embedded Compact PC P4 / C4
Overview of PC variants
Part number Description
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Technical data
Pentium IV and Celeron
ATX motherboard
Chip set: Intel 845GV
Microprocessors: Intel Pentium 4 2.0 GHz
Intel Celeron 2.0 GHz
Front side bus: 400 / 533 MHz
Main memory: 256 MB, max. 2 GB; Non-ECC; 3.3 V
DIMM slot: 2x DDR DIMM socket (184-pin) DDR
SDRAM technology, unbuffered,
DDR200/266
Flash EPROM: BIOS update via diskette possible
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Slots 4 x PCI
(RJ 45)
Electrical ratings
Line voltage: 110 - 120V / 220 - 240V
Line frequency: 50 - 60 Hz
Max. power dissipation: 200 Watt
Dimensions
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Front side
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Rear side
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Lithium battery
There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.
Danger of explosion if replaced improperly.
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Position of jumpers
1 JP 6 5 JP 1
2 JP 12 / 13 6 JP 2
3 JP 5 7 JP 14
4 JP 20
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Jumper settings
FSB Auto Select (1-2)
Jumper 1 133 MHz (3-4)
Front side bus 100 MHz (4-5)
Normal (1-2)
Jumper 2
5 V standby (1-2)
Jumper 5
VCC (2-3)
Keyboard power
Enabled (1-2)
Jumper 6
Disabled (2-3)
On-Board AC97
Enabled (1-2)
Jumper 12
Jumper 13
Jumper 14
Signal to AC97
Route PC speaker
Standard-CPU (1-2)
Jumper 20
Mobile-CPU (2-3)
bold = default
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BIOS-Setup
Date (mm:dd:yy)
Time (hh:mm:ss)
Video EGA/VGA
Halt On All , But Keyboard
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Integrated peripherals
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PNP/PCI configurations
Frequency/voltage control
i The following settings are factory defaults and may not be changed.
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With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another sixteen.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.
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The card reader can process magnetic cards as well as chip cards.
The firmware can be loaded, if necessary, via the serial interface or via the
USB interface.
The card reader also features a I/O port which can be used, for example, to
control LEDs (stand-alone version) or to connect an external pushbutton
By pressing the pushbutton, which can be connected externally, cards that
have been left inside the device can be removed.
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The card reader comes ready for use of a Security Access Module (SAM). The
device has an internal card socket that holds the SAM ID-000 format chip card
The SAM module can be used to implement encryption and decryption
standards by means of a crypto processor.
The selection of the ID-000 chip card is customer-specific and depends on the
possibilities of the application software used.
The ACT version also has a feature that arrests an ID card if the system
software detects a certain type of manipulation. E.g. Lebanese Loop. The ID
card arrest is triggered by the software. The card can only be released again
manually.
After
readerremoval of the
CHD V2x, butarrested
the cardID card,function
arrest the system
is nocan onlyguaranteed.
longer be operated with card
Card reader CHD V2x must therefore be replaced after ID card arrest.
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Device views
Overall view
Standard
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ACT version
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Front view
1 Shutter
2 Lever for moving the shutter manually
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Rear view
V.24 version
1 I/O port
2 V.24 data interface
3 Power supply
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USB version
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Due to a symmetric arrangement of the card insertion slot the card reader can
be installed in standard position or turned around by 180°.
As in former devices, functions such as detection of the card width, magnetic
track detection and shutter in the card transport route are also available.
To ensure that in case of a power failure the current function is terminated
properly, a capacitor can be built in the system as an option. The reaction to
power failures, however, can also be determined by the application.
The card reader has an internal memory for statistical data. This data can be
saved to a log file with KDIAG.
Any errors that have occurred are also saved. The errors can be read out with
KDIAG
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Position of components.
Abbreviation Meaning
S1 - S4 Sensors for card position
SW1 Sensor for pre-recognition of magnetic track
SW2 Sensor for card width
SW3 Sensor to detect position of shutter blade
SW4 Sensor to detect IC contact completely down
SHShutter
SL1Solenoid which opens the shutter blade
SL2Solenoid which pulls IC contact down
SL3Magnet to trigger card arrest
(ACT version only)
M1 Motor
MM MM / CIM sensor (only Germany)
Head Magnetic head
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Technical data
Operating voltage 24 V
Current consumption max. 2.0 A (during operation)
500 mA (standby)
Temperature range 5 to 55 °C in operation
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Press lever (1) as far as possible in the direction shown by the arrow.
Then press lever (2) as far as possible in the direction shown by the arrow.
Move the ID card by turning the manual card transport knob (3) so that it
can be removed from the card slot.
Remove the ID card (4).
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The following cards should be used for maintenance and service purposes:
Test utilities
Cleaning utilities
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Functions
Reading of tracks 1, 2 and 3 of the magnetic stripe
Reading and writing during chip processing
Magnetic stripe
The card tracks can only be evaluated while the card is manually inserted or
pulled out. The application software determines if reading takes place when the
card is inserted or pulled out or in both instances.
Chip processing
When chip processing is activated, the card is locked inside the module by a
pin to prevent that the card is removed during processing.
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LED
The DIP hybrid reader can be built into systems horizontally or vertically.
If it is built in horizontally make sure that the ID card's magnetic stripe faces
down. This ensures that foreign objects (coins, for example) can fall directly
through the insertion slot into the device.
Block diagram
1 2 3 4 5 6 7
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Function elements
Rear view
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Top view
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Side view
1 Front sensor
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Technical data
Weight 170 g
Speed of card movement 10 cm/s to 100 cm/s
DC power supply + 12 V + 10 %
Current consumption:
150 mA
400 mA
700 mA for 2 ms
Climatic requirements
Temperature Humidity
(relative
humidity)
Operation + 5 °C to + 45 °C 10 % to 95 %
Storage - 20 °C to + 70 °C 10 % to 95 %
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The following cards should be used for maintenance and service purposes:
Test utilities
Cleaning utilities
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Softkeys
Description
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The softkeys are used for menu-based mask input on the monitor and are
located on the right and left of the monitor.
The softkey dimensions depend on the monitor used. The position of the keys
and the distance between them depend on the emulation or the software which
runs on the system. In the course of time three standards have been
established: WN Standard, NDC and DDC. All three versions are available with
Braille as an option.
Spare softkeys are delivered in pairs and the softkeys should always be
replaced infor
separately pairs,
the too. In the
left and forcase of older
the right side.versions the then
Make sure softkeys
that can be ordered
the softkeys for
both sides are delivered
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EPP V5
1 PIN pad
2 EPP module on the rear side of the PIN pad
GPO = glass pearled surface. This feature prevents fingerprints on the buttons.
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EPP V5
ARM 7 X X Max.
4096 Bit 4 3DES or N/A
RSA (PKI) X
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Description
information,
socket for optional SAM modules.
The keys for entering the PIN, the keyboard logic and the security module are
accommodated in a tamperproof housing.
A built-in battery prevents the loss of the stored keys and data after the system
is switched off.
In addition to the serial V.24 (RS232) port the EPP module also features a USB
port. The USB port is located behind the service cover.
The basic FW controls communication at the interface and enables reading out
the error statistics. Depending on which security functions are desired the
security modules and cryptographic keys are loaded.
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The port to be used is selected with a jumper beneath the sliding cover.
V.24 mode
The basic software automatically sets the baud rate to 38,400 bits/s or 19,200
bits/s.
The EPP module is supplied with power via the connector of the V.24 port (see
the "Pin assignment" section).
USB mode
The basic CSC W32 software supports the USB port from version 2.0/40 on.
In USB mode, the EPP module is supplied with power via the USB port.
If the cable
connect theopening (1)cable
cable, the is used to be
must
prevented from being pulled out with
cable tie (2) on the inside.
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Reset button
The EPP module features a Reset button accessible from outside which
enables you to delete all security-relevant information. If the Reset button is
pressed, all cryptographic keys and the FW security modules are reset in the
EPP module.
The EPP module will no longer work after the Reset button has been
pressed and has to be returned for repair.
Pressing the button
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Smartcard interfaces
Inserting a smartcard
Insert the
straight cardatinthe
edge thefront
cover
sowith
that the
the
contacts are facing down.
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The EPP V5 has an error memory. This memory is used to store error
codes triggered by the security sensors. The error codes can be shown in
plain text with a suitable test program (such as KDIAG).
Detach the defective EPP module, remove any customer-specific
smartcards from the defective EPP module, and insert the smartcards in the
new EPP module. Pay attention to the card positions.
Before installation, check the position of the jumper (V.24 / USB) and, if
necessary, adjust it to the system's interfacing.
After replacing the unit, arrange for initialization and reloading of the keys.
This is done by application programs.
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Maintenance work
The EPP module can be tested and settings can be made by means of the
KDIAG test program.
If during this test the EPP module finds that the battery voltage drops below a
defined threshold value a message is displayed automatically.
The Application can also query the battery status depending on the registry
entry CSCEDM: EPP_REQUEST_BATTERY generating a warning in the error
log file: EDM-FRM Battery Empty.
Battery check
i Battery life is at least 5 years.
The date of the battery change is noted on the rear of the EPP modul
(see the following illustration).
If battery life has expired perform a test with the KDIAG test program.
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The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.
The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.
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Connections
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24 V
VGA
Motherboard DVI-D cable
DVI-D DVI-D
DVI interface board
autoscaling
+12V
Inverter for
backlight
Backlight on / off
(special electronics)
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Technical data
General
Dimensions:
Width: 326 mm
Height: 224 mm
Depth: 38 mm
Weight: 1900 g
Operation:
Temperature: 0 to + 50 °C
Humidity: 10 to 90 % r.h.
Storage:
Temperature: - 20 to + 60 °C
Humidity: 10 to 90 % r.h.
LCD
Screen diagonal: 31 cm (12.1")
Resolution:
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The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.
The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.
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Connections
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VGA
Motherboard DVI-D cable
DVI-D DVI-I
DVI interface board
+12V autoscaling
Inverter for
backlight
Backlight on / off
(special electronics module)
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Technical data
General
Dimensions:
Width: 372 mm
Height: 274 mm
Depth: 41 mm
Weight: 2920 g
Operation:
Temperature: 0 to + 50 °C
Humidity: 10 to 90 % r.h.
Storage:
Temperature: - 20 to + 60 °C
Humidity: 10 to 90 % r.h.
Electrical data:
Power supply: 12 V DC
Current consumption: 1.7 A (typical)
LCD
Screen diagonal: 15“
Resolution:
VGA: 640 X 480
SVGA: 800 x 600
XGA: 1024 x 768
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Part number:
01750035994 without LCF for 15" LCD monitor (touch pane only)
01750032690 with LCF for 15" LCD monitor (touch pane only)
01750032662 without LCF for 12.1" LCD monitor (touch pane only)
01750035992 with LCF for 12.1" LCD monitor (touch pane only)
01750032691 Touch controller with 0.45 m cable
01750067504 Touch controller EXII V24 with 0.5 m cable
i Touch controller01750067504.
touch controller 01750032691 is 100% replacement compatible with
The touch panel must have ground contact with the chassis via the
i
green wire leaving the connector. If it does not, the ground contact
must be retrofitted.
Operation
The touch system employs the analog-capacitive technology; it consists of a
glass plate with a fused-on transparent conductive thin film coating. An
additional glass coating protects the sensor. Thin electrodes are arranged
along the edges which create a uniform low voltage AC field over the
conducting layer.
When touching the monitor surface with the finger, the capacitive coupling with
the electric field causes a brief electrical current flow to the point of contact.
The electrical current from each point of contact is proportional to the distance
of the finger to the edges. The controller measures this ratio, on the basis of
which it determines the point of contact and signals its position via the interface
to the PC.
Calibration
Calibration is possible with KDIAG or a special Windows software.
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The controller has an LED indicator which enables a visual check of the ready
status and operability.
1 2
1 Touch controller 2 LED touch controller
The LED is lit as soon as the controller is provided with voltage. After receiving
a valid command, the LED becomes weaker. A touch of the sensor is indicated
by a brightly shining LED. The LED flashes if the power-on self-test reveals a
problem.
If one of these errors appears, the controller is faulty and has to be replaced.
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The thermal [NP07] receipt printer TP07 [NP07] is a modular built-in printer.
It consists of a thermal printing unit [matrix printing unit], integrated cutter and
the presenter (output transport) for variable receipt length.
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Overall view
* The presenter rocking bar has to be installed if the thermal print side is
on the inside of the paper roll (see the section "Setting the printer to the
paper type (only TP07)").
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Detail views
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1 Notch for 180 mm paper roll (A) 6 40 mm core diameter (A3) with
2 Adjustable weekend sensor 180 mm paper roll diameter
3 Notch for 260 mm paper roll (B) 7 18 mm core diameter (B1) with
4 18 mm core diameter (A1) with 260 mm paper roll diameter
180 mm paper roll diameter 8 25 mm core diameter (B2) with
5 25 mm core diameter (A2) with 260 mm paper roll diameter
180 mm paper roll diameter 9 40 mm core diameter (B3) with
260 mm paper roll diameter
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Control panel
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Ports
1 24 V DC power supply
2 Interface USB port, type B connector
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8 7 6 5 4 3 2 1
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8 7 6 5 4 3 2 1
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Status indicators
The status of the receipt printer is displayed by 3 LEDs. The statuses of the
Indicators at power-on
Green Yellow Red Status
bl bl bl Test mode (selection level)
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Functions of keys
Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.
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Internal test
After the 'internal test with paper' has been selected (see section "Calling and
exiting
the keysthe 'internal
the test
'internal with
test paper'")
with paper' the
canselection mode is active. By pressing
be controlled.
Press the TEST key and release it.
Press the
printout is TEST
output.key again and keep the TEST key pressed until the test
The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").
Start the test with the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message ‘Power failure’ is issued.
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Test printout
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The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.
Press the TEST key.
Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.
Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message ‘Power failure’ is issued.
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In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:
LED Significance
Red 4
Yellow 2
Green 1
Explanation:
0 Off
=
1 ON
=
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i The statistical values of the printer controller can be set via the KDIA
program when components are replaced.
Abbreviatio Description
n
EEP. Indicates whether or not the EEPROM checksum is in order
TDOT. Shows the total number of printed dots
DOT. Shows the number of dots printed with the current thermal
array
HEAD Shows the number of thermal array changes
TLFS. Shows the total number of line feeds *
LFS. Shows the number of line feeds executed with the current
line feed motor *
LFCH. Shows the number of line feed motor changes
TCUT. Shows the total number of paper cuts
CUT. Shows the number of paper cuts executed with the current
cutter
CUTC. Shows the number of cutter changes
TRET. Shows the total number of retracts
RET. Shows the number of retracts with the current retract unit
(optional)
RETC. Shows the number of changed retract units
TPRE. Shows the total number of receipts output
PRE. Shows the number of receipts output with the current printer
unit
PREC. Shows the number of presenter changes
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Abbreviatio Description
n
Abbreviatio Description
n
VERS. Indicates the FW version
DAT. Indicates the release date of the FW
Form
Abbreviatio Description
n
DATE Date of services (handwritten)
NAME Name of technician (handwritten)
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In level 4 you can set the default values for the storage settings and for the
user configuration.
To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.
You can print out the current EEPROM parameters via the internal test with
paper (see section "Internal test with paper"). You can find the EEPROM
parameters under the header 'Memory Switches'.
Default values
Storage setting
Auto Line Feed disabled
Black mark sensor disabled
Endurance Test disabled
User configuration
Paper width 80.0 mm
Paper is not at start position after power on present paper
Print density LIGHT [-6 ... 0 ... +6]
DARK
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In level 5 you can perform an uninterrupted test of the mark control or cutter /
presenter test. This test level can only be selected when the printer is
undergoing an internal test with paper.
If mark detection is enabled, the mark control test is activated. If it is not enable,
the cutter / presenter test is executed. The mark control of cutter / presenter
test requires that paper be present in the printer.
If the paper is not sufficient for the test, the printer automatically performs a
reset.
Mark control
The printer prints a horizontal line at the control mark and then performs a form
feed. The next mark is looked for, the paper is then transported to the cutter,
cut off and output via the presenter.
The paper is retracted to the 1st print position (ToF). The printer then performs
the test continuously.
LED Function
Green Presenter output
Yellow Top of form (ToF) sensor
Red Paper-out sensor
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The printer prints a horizontal line in the first line of the receipt, then the paper
is advanced approx. 100 mm (receipt length), cut and output. Then the paper
on the receipt roll is advanced to its first print position. The printer then
performs the test continuously.
LED Function
Green Presenter output
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Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.
LED Function
Green Carrier home position
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In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted.
To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.
In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status.
If the sensor value shows a zero (0) and the calibration status shows '-', the
respective sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.
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Error handling
Error indicators
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Recoverable errors
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERROR-
LED is switched on.
LED is off
LED is on
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LED is off
LED is on
The following errors can be recovered by removing and inserting the paper roll.
LED is off
LED is on
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Unrecoverable errors
LED is off
LED is on
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The thermal [matrix] journal printer TP06 [NP06] is a modular roll printer. It
consists of a thermal printing unit [matrix printing unit], a control unit, a paper
holder and a winder. The individual modules are assembled on a mounting
plate which contains the controller. The controller incorporates an interface
socket, the plug for the power supply, control elements and status displays.
The following description contains no information on the normal operation of
the printer. You can find this information in the operating manual of the cash-
out system.
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Power supply
The printer is operated with 24 V DC. The 5 V voltage for the logic is generated
internally.
Data interface
USB connector type B
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Overall view
1 4
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1
2
3
7
4
6
5
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Position of sensors
5 4 3 2 1
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Overall view
6
1
5
2
4
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1
2
3
7
4
6
5
1 LINE FEED key 5 ERROR LED (red)
2 TEST key 6 24 V DC power supply
3 POWER LED (green) 7 Interface USB port, type B
4 End of paper LED (yellow) connector
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Position of sensors
6 5 4 3 2 1
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Status indicators
The journal printer status is indicated by three LEDs. The statuses of the
individual LEDs are identified by the following abbreviations:
Abbreviation Status
0 LED is off
1 LED is on
x LED can be on or off
bl LED blinking
Indicators at power-on
Gree Yellow Red Status
n
bl bl bl Test mode (selection level)
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Functions of keys
Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.
The key functions are triggered via a spontaneous functions 'job channel in the
device controller' and are executed with higher priority than the functions from
the emulation. For this reason, you should not hamper or corrupt emulation
functions during operations by executing key functions.
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Internal test
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Internal test
Press the TEST key again and keep the TEST key pressed until the test
printout is output.
The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").
Start the test with the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message ‘Power failure’ is issued.
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Test printout
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The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.
Press the TEST key.
Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message ‘Power failure’ is issued.
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In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:
LED Significance
Red 4
Yellow 2
Green 1
Explanation:
0 Off
=
1 ON
=
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i The statistical values of the printer controller can be set via the KDIA
program when components are replaced.
Abbreviatio Description
n
EEP. Indicates whether or not the EEPROM checksum is in order
TDOT. Shows the total number of printed dots
DOT. Shows the number of dots printed with the current thermal
array
HEAD Shows the number of thermal array changes
TLFS. Shows the total number of line feeds **
LFS. Shows the number of line feeds executed with the current
line feed motor **
LFCH. Shows the number of line feed motor changes
TCUT. Shows the total number of paper cuts *
CUT. Shows the number of paper cuts executed with the current
cutter *
CUTC. Shows the number of cutter changes *
TRET. Shows the total number of retracts *
RET. Shows the number of retracts with the current retract unit
(optional) *
RETC. Shows the number of changed retract units *
TPRE. Shows the total number of receipts output *
PRE. Shows the number of receipts output with the current printer
unit *
PREC. Shows the number of presenter changes *
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Abbreviatio Description
n
TCAM. Shows the total number of carrier movements *
CAM. Shows
current the number
carrier unit *of carrier movements executed with the
CAMC. Shows the number of changed carrier units *
POC. Shows the total number of power-on cycles
POT. Shows the number of operating hours
UPD. Shows the number of EEPROM updates
PCB. Indicates the revision level
SNO. Indicates the serial number
Abbreviatio Description
n
VERS Indicates the FW version
DAT Indicates the release date of the FW
Form
Abbreviatio Description
n
DATE Date of services (handwritten)
NAME Name of technician (handwritten)
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In level 4 you can set the default values for the storage settings and for the
user configuration.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. A software reset is then
performed.
To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.
You can
paper print
(see out the
section currenttest
"Internal EEPROM parameters
with paper"). viafind
You can the the
internal test with
EEPROM
parameters under the header 'Memory Switches'.
Default values
Storage setting
Auto Line Feed disabled
Endurance Test disabled
User configuration
Paper width 76.2 mm
Print density LIGHT [-6 ... 0 ... +6] DARK
In level 5 you can perform an uninterrupted test of the paper take-up reel.
Paper must be present in the printer for the reel test. If the paper is not
sufficient for the reel test, the printer automatically performs a reset.
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Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.
LED Function
Green Carrier home position
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In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted. This test level can only be selected
when the printer is undergoing an 'internal test with paper' or an 'internal test
without paper'.
To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.
The result is output in a test printout in the section 'EEPROM sensor values'
(see also section "Calling and exiting the 'internal test with paper'").
All sensors and their default settings are output (see table below):
In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status. If the sensor
value shows a zero (0) and the calibration status shows '-', the respective
sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.
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Error handling
Error indicators
Error indicators are issued at the beginning of error handling.
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Recoverable errors
The following table shows the blinking pattern of all errors, that can be
recovered by removing and inserting the paper roll.
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERROR-
LED is switched on.
LED is off
LED is on
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LED is off
LED is on
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Unrecoverable errors
The following table shows the blinking pattern of all errors, that cannot be
recovered by removing and re-inserting the paper roll.
This pattern is called the 'negative' blinking pattern.
In case of the negative blinking pattern, you must count how often the ERROR-
LED is switched off.
Low
errorvoltage The power
supply voltage 4
is extremely approx. 5 sec
low.
Printer error The loaded 5
printer driver
does not approx. 5 sec
correspond
with the
firmware.
LED is off
LED is on
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Troubleshooting
If the error condition persists, replace the printer (see chapter
"Removal/Installation of Components").
Printer error
Load the following six files in the printer via KDIAG.
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Check the thermal array or the print head for signs of wear.
Maintenance counter
When printer parts such as the thermal array or the print head are replaced, the
maintenance counter must be reset.
It is reset using the program KDIAG .
i The ribbon cartridge and the print head are consumables which the
customer has to order separately (see also chapter "Journal Printer
NP06", section "Consumables" in the operating manual).
If print quality is poor, first replace the ribbon cartridge (see chapter "Journal
Printer NP06", section "Replacing the ribbon cartridge" in the operating
manual).
If this does not improve print quality, replace the print head (see chapter
"Journal Printer NP06", section "Remedying poor print quality" in the
operating manual).
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Remove paper scraps, paper dust and foreign objects from the thermal array.
Use a soft, lint-free cloth moistened with pure isopropyl alcohol (e.g. ISOPADS).
Do not close the printer until the alcohol has completely evaporated.
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Mechanical construction
Cap
F1
MGL(S)-240128T F2
F3
F4
A D 1 2 3 Abbruch Kunde
B E
4 5 6 Korrektur Geld
C F 7 8 9 , Papier
.
* 0
Service
Bestä-
Betrieb
tigung
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The labeling of the keys and indicator elements can be customized using the
supplied sets of labels.
F1
e
l e
l
b b
a l
e e
MGL(S)-240128T F2 a l
e e
c c
l
a b
a l
a b
a
p l p l
e e
R F3 R
F4
A D 1 2 3 Abbruch Kunde
B E
4 5 6 Korrektur Geld
C F 7 8 9 , Papier
.
* 0
Service
Bestä-
Betrieb
tigung
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To avoid damage to the logic by static, discharge the static by touching a
grounded surface.
Release the connector lock and disconnect the connector from the operator
panel.
Remove a cap by loosening the respective screws on the rear of the
housing.
Remove the M4 countersunk screw on the rear of the device.
Remove the electronics module from the guides of the housing.
Reassemble in reverse order of removal.
i If only the label strip of the lower key block must be changed, it is
sufficient to remove the lower cap.
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Switch-on
As soon as the supply voltage is applied, the operator panel switches on
automatically and performs a power-on routine with an internal test.
A beep sounds at the beginning and at the end of this test. The device is ready
to operate after completion of the test.
i If the used connecting cable is not suitable for operation with lighting
(usually in systems that were delivered until the end of 1998), the
following display appears:
Cable without 12/24V
If an error occurred during the internal test, the red Service LED is lit, provided
that it is not disabled by the application.
i Replace the device if the error keeps occurring after the unit has been
switched on repeatedly.
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Operation
In the operating mode, the operation of the operator panel including the LED
indicators is taken over by the application.
Setup
The setup mode is invoked if any key is pushed during the internal test in the
power-up phase (time frame: between the two beeps).
Exit program................ 0
Operatorpanel Type.......... 1
Language.................... 2
Line Setup ................. 3
Display Contrast Settings .. 4
Special Functions .......... 5
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OPERATORPANEL-TYPE:
Low End OP ........... 0
High End OP .......... 1
HighEnd & LowEnd...... 2
Active Mode: 2
German
English ...............
.............. 0
1
French .............. 2
Spanish .............. 3
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INTERFACE PARAMETERS
CONFIRM saves the setting and ABORT exits the menu item without saving
baudrate and parity.
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Electronic test
A beep sounds when starting the test and all LEDs are selected during the test.
HARDWARE TEST
Checksum ok
Display ok
Extern RAM ok
Intern RAM ok
Displ. RAM ok
EEPROM ok
Cable with 12/24V
Display test
In the character mode 2 (30 x 10 character) first characters are displayed from
20 (hex) to FF (hex) on the display.
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Firmware version
SPECIAL FUNCTIONS
Example:
Firmware: 02.01 - 18.09.96
corresponds to release 02, version 01 of 18 Sept 96.
Example: 1998-09-28
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Structure
The media entry indicators comprise a plastic frame, the LED board and the
optical indicator.
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The LED board includes the connector and an IC with the LED, which is the
light source for the optical indicator.
1
Connector
2
I
C with LED
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Thermostat 0284502000
The thermostat has an electronics module which eliminates the need to adjust
the thermostat. It measures the temperature and controls the heating elements
by means of the sensors connected to it.
The DC voltages required for the electronic module are created in the
thermostat itself.
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Ready indication
green LED: ready
red LED: Cable for heating element is carrying voltage
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Temperature sensor
The temperature sensor is located underneath the customer panel.
Maintenance
The function of the heating unit can also be checked if the temperature is
above 8 °C. For this purpose press the key integrated in the electronic control.
While it is pressed, it is checked whether a sensor is connected and whether
the power supply is switched through to the heating elements. If the sensor is
not connected, the heat is not turned on even if the key is pressed.
Pressing the test button turns on the heat automatically for five minutes.
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CMD V4
Sensors and electromechanical components
Horizontal output transport
7 8
2 2
S S
P P
HS4 SM2,3 DPS5,6
SW3
HS2 MA6
SM1 DPS8,9
DPS2 HS3
DCM1
DPS14
0 1 DCM7
1 1 DPS15 DPS4
S S
P P
D D DPS7 HS1
PS2
PS1
SM9 PS18 DCM2,3 SW1
MA2/2
MA2/1
DDU
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DPS10
DPS11
SM7
SM2,3 DPS5,6
SW3
HS2 MA6
SM1 DPS8,9
DPS2 HS3
DCM1
DPS14
DPS15 DPS4
DPS7
PS2 HS1
PS1
SM9 PS18 DCM2,3 SW1
MA2/2
MA2/1
DDU
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Connector Description
X1 Mechanical thickness sensor
X2 Shutter
X3 Transport module
X4 V.24 interface from PC
X5 USB interface from PC
X6
X7 Door switch and
V.24 interface safety
SCOP switch
card in safe
(AVT2800)
X8 Special electronics module
X9 24 V power supply
X10 24 V connection to SCOP card (AVT2800)
X11 Motor M1
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Connector Description
X12 Additional motor attached to the main drive assembly for single
reject (optional)
X13 Clamp motors
X14 Motors and lifting magnets on stacker / left and right side panel
X15 EEPROM on stacker
X16 Hall sensors on stacker
X17 Hybrid photosensors on single reject
X18 Hybrid photosensors on stacker / left side panel
X30 Dispensing unit
X31 Dispensing unit
X32 Hybrid photosensors and photosensors on stacker / right side
panel
X33
X40 Position switch and extensions
Jumpers
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The 10-position jumper array beneath the status display controls the following
settings:
i
Default settings
Jumper inserted:
NEN
Battery
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Function button
Test
RESETdispensing + Standard
A command set:
note is dispensed from each installed
cassette and transported to the
reject/retract cassette.
<nACT> is modified; <nNDV> remains
unchanged.
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Example:
From the firmware identifier (read with
DIL)
11 for 1 second
37 for 1 second
dark for 1 second
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Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.
The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.
The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.
The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.
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The DDU in the CMD-V4 is located in the upper dispensing unit. During
transport, dispensed notes displace two touch levers with in-built magnets. The
Hall sensors opposite them then generate a signal that corresponds to the note
thickness.
The CMD-V4 records the note length and thickness when reference values are
calculated.
The DDU can detect good individual and good double notes. Notes with
measured values that are too different to the anticipated values are detected as
bad and areinnot
temporarily allowed to be of
a compartment presented
the singletoreject
the customer.
switch (if A bad note Notes
available). is stored
that
slant excessively (more than 22 degrees) or long fanned out multiple notes
(greater than 115 mm) are no longer allowed to enter the single reject
compartments. These are transported directly to the clamp via the stacker
wheel and then trigger a bundle reject.
In systems without a single reject function, every bad note leads to a bundle
reject.
Safety switch
The safety switch monitors the home position of the CMD-V4; if the CMD-V4 is
pulled out of the safe, it goes out of operation.
Locking switch
If the dispenser has not been pushed completely into the safe (status display
<09>), the firmware prevents the clamp from being moved to the vertical cash-
out position by querying the locking switch. This only applies to versions with a
vertical output transport.
In the ProCash 5000 (mini) the locking switch is shorted by means of the
system-specific cabling.
Stacker transport
The stacker transport facility, with its retract function, is located in the upper
rack. It can cope with all output variants. The variant is determined exclusively
by the output transport facility. The single reject function is available outside EU
countries.
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If the single reject function is available, bad notes are rejected individually (max.
two bad notes per transaction).
When there is no single reject function, a bad note is transported to the
reject/retract cassette as part of a bundle reject.
Bundle output from the clamp's stacking position is controlled via the routing
disk. The clamp is closed with the help of the routing disk.
The clamp transports the bundle of notes along toothed wheel paths to the
appropriate position. The drive motor for this is mounted on the clamp.
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If a bundle is not removed in time the retract function will transport it from the
customer output position to the retract compartment of the reject/retract
cassette.
The SAT can transport bundles from the stacking position to the customer
output position or to the reject/retract cassette, or from the customer output
position to the retract compartment of the reject/retract cassette where they are
stored unordered. The number of notes stored there is counted (providing there
is a corresponding output transport).
As an option, a retracted bundle can be placed in the clamp's stacking position.
If this option is used, however, no further device operations are possible until
the bundle is removed by an operator and the software cancels the lock.
The transport belts in the SAT (not the clamp) are driven by the main motor that
also drives the dispensing units.
The reject/retract cassette can simply be pushed into the SAT. The cassette
engages in its final position and is locked. The cassette position is checked by
means of a switch. A lever on the SAT is used to release the cassette.
The cash path can be seen and is accessible throughout the SAT.
The main motor can be lowered to gain access to the single reject
compartment.
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Stacker – EEPROM
The EEPROM is physically attached to the stacker transport (in the area of the
stacker wheel).
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Clamp
Removal
Turn the two routing disks (1) and (2)
in the direction of the arrow as far as
possible.
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Careful!
i
Make sure that the cable is not
pulled back again and secure it,
if necessary.
Installation
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Let the clamp slide in carefully. Press the clamp down carefully until it snaps
open slightly.
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Output transport
The output transport facility varies depending on the device variant. The
following illustration shows an output transport for a rearload device with
horizontal cash-out. The output transport is attached to the stacker transport
and driven via the CMD controller.
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The following illustration shows an output transport for a frontload device with
vertical cash-out.
i The coding at the connector of the cable, guide the controller the
direction of the clamp. This coding is different for every type of output
transport
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Jumper coding
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Shutter
The shutter is a flap to keep cash under cover. It is controlled via the CMD
controller.
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The shutter is controlled via the firmware of the CMD-V4 controller and is
initiated by the application software.
Control data
CMD V4 Control cable
Shutter
controller
Voltage
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well as from hybrid sensors DPS 10 and DPS 11, and controls the motor.
Photosensor Function
PS 27 Monitoring removal of cash
PS 28 Stop position of the cash output gripper
DPS 10 / DPS 11 Position of the shutter's drive shaft
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Dispensing unit
Various models (indoor / outdoor, frontload / rearload) and a variable number of
dispensing units (1-6) are available so every user can select the right device
configuration.
A thickness measuring station must be located in the top dispensing unit. This
station checks whether double or overlapping notes have been dispensed
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Every four-cassette housing contains four cassette mounts and at least one
dispensing unit featuring a thickness measuring station.
The second dispensing unit is used when more than two cassettes are
configured.
The thickness measuring station must always be in the upper dispensing unit.
The pressure that the notes exert on the dispensing shaft is identified via a
pressure sensor. Banknotes are dispensed downward by means of friction. In
each case, the dispensing unit extracts just one note and transports it to the
stacking transport facility. There is a minimum gap of 67 mm between two
successive notes. Subsequent notes are held back by a retaining shaft that is
actuated by a magnet.
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Adjustment eccentric
The adjustment eccentric is part of the dispensing unit and is used to adjust the
dispensing gap. There are three positions for the eccentric: A, B and C.
Position A is set whenever systems are first shipped. If a replacement
dispensing unit is delivered, it is allowed to be in position B at most.
If double dispenses become more frequent with the CMD-V4, the gap can be
reduced for the dispensing unit in question by increasing both eccentrics (right
and left of the shaft) by one level, for example from A to B. If the dispensing
gap is set too high, it is impossible to dispense from the cassette.
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The reject / retract cassettes are equipped with a tamper indicator. The status
of the tamper indicator can be checked in a window in the back panel.
When the cassette cover is open, the retract compartment can be swung to the
note removal position by means of a lever.
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The reject cassette is largely identical to the reject / retract cassette, except
that in this model the retract compartment has been omitted. The following text
will use the term “reject / retract cassette” for both types.
A reject/retract cassette that has been tampered with cannot be used in the
SAT any more. The cassette is stopped if any subsequent attempt is made to
insert it. A display window on the back of the cassette indicates the status:
Green: Cassette ready to be inserted
Blue: Cassette has been opened by force
The insertion mechanism is installed at the front. The notes are inserted in a
slanted position from above at the front. A toothed wheel on the right-hand
cassette side drives two intake rollers which transport the individual notes or
bundles into the cassette.
The feed area of the reject / retract cassette is opened on insertion into the
SAT by means of side tappets that are moved in side panels in the SAT. The
cassette shutter is designed as a visor.
In its final position the cassette is locked; a switch reports that this position has
been reached. The two cassettes are released after being unlocked manually.
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Cash-out cassettes
The cash-out cassettes are equipped with a tamper indicator. The status of the
tamper indicator can be checked in a window on the cassette handle side.
Any subsequent attempt to insert the cassette with an open visor is stopped. If
the indicator is blue and the visor is closed, the cassette can be inserted in the
CMD-V4. Cash can be dispensed.
The tamper indicator can be reset by opening the lid. A display window on the
cassette handle side indicates the locking status:
Green: Cassette ready to be inserted
Blue: Cassette was tampered with
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Cassette EEPROM
The cassette has a connector on its side panel to connect the EEPROM and
the stepper motor.
The EEPROM itself is located in the connector housing.
The values in the cassette EEPROM can be changed with KDIAG or SOP
An adhesive label can be affixed to a recess on the handle side of the cassette
Standard system)
X X X
Security I X X X
Security II X X X X
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Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle.
i The left rail and the right rail are inserted in the same way.
Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch
(2) above the crosspiece underneath the tab (see illustration in the section
“Removing the banknote rails”).
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If the banknote rail is set to a banknote width of less than 110 mm, proceed as
follows:
Push the pressure carriage approximately to the center of the cassette (see
section “Removing banknotes”).
Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle (see section “Removing the banknote rails”).
Push the pressure carriage all the way to the other end of the cassette, i.e.
the one from which the banknotes are dispensed.
Lift the end of the rail a little and push it outwards towards the long side of
the cassette. If you hold the rail in this position you can push the pressure
carriage to the opposite end of the cassette, which has the cassette handle.
Lift the rail on the other side, too.
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The left rail and the right rail are inserted in the same way.
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Make sure that both rails are set to the same note width at all four
i positions.
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If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and insert the rail at that position.
Examples for setting the rail:
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Set the required note height (3) and push the insets back in (4) until they
snap into place.
i Make sure that the insets are set to the same note height at all six
positions.
If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and place the inset in that position.
Examples:
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Dispensing
and thicknessunit X X X
measuring
station replaced
Dispensing unit X X
without thickness
measuring
station replaced
Cash-out X
cassette
replaced
New note type X X
used
New firmware
loaded
Shutter X
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Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.
The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.
The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.
The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.
Pressure sensors
The pressure sensor initialization takes place when the customer removes all
cassettes and reenters them.
Cassette initialisation
The initialization of the cassettes is necessary in case of new types of
banknotes or cassettes. With the initialization the system will be informed about
the cassette number, the currency and the denomination of the banknotes. If
necessary, you can enter more parameters.
Please observe the product-specific and bank requirements concerning change
of standard or individual changing of cassettes. Please obtain this information
from the bank's administration.
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The process of determining the reference value will be terminated at the latest
if the reference value cannot be determined within the maximum possible
number of banknotes. In this case, the cassette's status remains <P>.
After the reference value has been determined, the dispensed number of
banknotes is reported back to the system.
If
thenosystem.
reference value hasisbeen
Dispensing determined,
impossible thecassette
from this status <P> is reported
in this case. back to
The dispensed banknotes are located in the stacking position in the clamp.
Open the safe door (see the operating manual of the basic device).
Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").
i If the release
should alwayslever jams
see the and you
chapter cannot pull out the CMD-V4, you
"Troubleshooting".
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Push the CMD-V4 as far as possible into the safe.
Wait until the CMD-V4 is ready.
After the CMD-V4 has powered up, the cash in the stacking position is
transported to the reject / retract cassette.
Close the safe door (see the operating manual of the basic device).
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Troubleshooting
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Displays at startup
Warning:
weak Battery too Replace battery (controller)
parameters
Test of mechanical Error
Error PS xx,2822
23 ...
components Error 18,19, 71..9A
Clearing run
X Error during Check and clear photosensor xx, try RESET
photosensor again. Replace module or controller if
X initialization after necessary.
change of
configuration or
replacement
controller (theofdisplay
alternates between
'PS' and the
photosensor number
'XX').
Power-up completed
without errors.
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Controller OK
No error -
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CMD-V4 minimum
configuration is missing Cassette is defective or missing.
In order to be able to operate, the
CMD-V4 requires at least one
cash-out cassette ready for
operation and the reject/retract
cassette. Insert the reject/retract
cassette and the filled cash-out
cassette(s), and register them
using the product-specific
software.
Belt drive of clamp Replace the output transport or the
defective (M 3) or jam controller.
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Clamp
blockedtransport defective / Eliminate the blockage
reset. If necessary, and then
replace
stacker or controller.
Single reject switch Check the SAT in the area of the
(MA2/1, MA2/2, SM 1) single reject switch for jammed
faulty / blocked notes / scraps and remove them.
Check the movement of the single
reject switch by pressing and
releasing the anchor in lifting
magnet MA2.
Select test function 2 (mechanical
test) by pressing the function
button, and observe actuation of
the single reject switch. If lifting
magnet MA2 does not move at all
or all the way, the stacker and
output transport (SAT) or the
controller has to be replaced.
If the magnet moves all the way,
the CMD-V4 can go back into
operation.
If the fault recurs within a short
time and checking the single reject
switch fails to reveal the cause,
the SAT or the controller has to be
replaced.
Measuring station is Check whether there is a banknote
defective (DDU) jam in the area of the measuring
station. Are the cables connected?
Replace dispensing unit with DDU
or controller.
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Photosensor amplifier is
faulty or photosensor Check all cash
cassettes to thepaths from the
stacking
initialization is unsuccessful compartment, from the stacking
compartment to the cash-out and
the inlet area of the reject/retract
cassette for jammed notes and
scraps and remove them.
Then return the CMD-V4 to cash-
out position in the safe, thereby
closing the safety switch and
starting the CMD-V4 again
(Reset). If the status display
continues to show '22' after restart,
the controller must be replaced.
Routing disk (SM2/SM3) Eliminate the blockage. Set the
faulty / blocked CMD-V4 in the safe to cash-out
position (safety switch closed) and
select test function 2 (mechanical
test) on the function button after
starting up. If this test function
once again ends with status
display '23', the SAT or the
controller must be replaced,
otherwise the CMD-V4 cannot be
operated.
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Reject/retract
(MA6) defectivedrive
/ blocked The choice of in
compartment reject/retract
the RR cassette
could not be set properly.
Remove the RR cassette and
check the movement of the retract
compartment. Check whether the
connector on the CMD controller
and lifting magnet MA6 has been
plugged in correctly. Check
whether the digital photosensor is
firmly attached to the switchover
lever. Place the CMD-V4 in the
safe in its dispensing position
(safety switch closed). Reinsert
the RR cassette, select test
function 2 (mechanical test) by
pressing the function button, and
check the movement of the RR
drive (MA6). If the lifting magnet
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ends with
shutter status
or the displaymust
controller '28', the
be
replaced.
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Cash-out photosensor
covered (manipulation) Check the SAT
and shutter banknote
for any foreignoutput
bodies
that may be disturbing the
functioning of the output
photosensor.
Verify that the connectors at the
CMD-V4 are properly plugged in.
Set the CMD-V4 in the safe to
cash-out position (safety switch
closed) and select test function 1
(Reset) on the function button. If
status code '29' reappears after
the CMD-V4 is started, the shutter,
the SAT or the controller must be
replaced.
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Too many
during problems
dispensing from Bundle rejects
extremely canbanknotes
skewed be causedorby
X cassette x (x = 1 – 6) banknotes that are extracted in an
uncontrolled way or by problems with the
photosensors.
This error can be ignored the first time it
occurs (warning), but do the following if it
recurs often:
1.
Rem
ove the cassette from dispensing unit x
and check the inserted banknotes: are the
front notes deformed on one side? Is
pressure applied evenly to the front
banknotes (left and right)?
2.
Whe
n the cassette is removed, check the
dispensing area in the dispensing unit for
jammed scraps.
3.
Chec
k the cash path from the cassette 'x' to the
collecting tray for jammed notes / scraps.
Has a transport belt come off the rollers?
4.
Verif
y that the connectors on the CMD
controller and at each photosensor
elements are plugged in properly.
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Too many
during problems
dispensing from 5.
Chec
X cassette x (x = 1 – 6) k whether the magnet for the retaining
shaft moves stiffly. Do this by pressing its
anchor. (If necessary check the
movement of the magnet with test
function '2' – mechanical test).
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Cash couldornot
dispensed be
faulty 3.
V
X
amount of pressure erify that the connectors on the CMD
against the banknotes controller and at the plug connection of
when a new cassette is dispensing unit 'x' are plugged in
inserted properly.
(x = 1 - 6) 4.
Th
en insert the filled cassette into
dispensing unit 'x' and select function
'3' on the function button (test
dispensing) with the safety switch
closed. If this test ends with error code
'4x' again, repeat the test dispensing
procedure checking the function of the
clutch and retaining shaft in the
process. If the clutch or retaining
magnet is not activated, the dispensing
unit or controller must be replaced.
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Cash couldornot
dispensed be
faulty Re-insert the carriage
the pressure cassette.moving
Can you hear
X
amount of pressure forward?
against the banknotes
when a new cassette is -
inserted If there is no noise, verify that the
(x = 1 - 6) connectors on the CMD controller
and the cassette are plugged in
properly. Perform a test using a
different cassette. If the motor is still
not activated, the controller is faulty.
-
If you can hear the motor running, but
error message '4x' still appears after
a few seconds (together with three
acoustic signals), remove the
cassette and check manually if the
dispensing shaft can be lifted easily.
Remove the cassette, open it and
place it in dispensing position
manually. Check the smooth
movement of the return bar.
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Cash couldornot
dispensed be
faulty 3.)
X
amount of pressure
against the banknotes
when a new cassette is
inserted
(x = 1 - 6)
Too many poor quality Too many double or excessively
notes (x=1-6) wide/narrow notes were detected
X during dispensing from cassette x.
Remove cassette x, and check
whether the right type of banknote
was inserted. Check notes for
deformations or sticky points.
Reinsert the cassette and restart
the application. If many 'good' notes
are subject to a single reject during
dispensing or if error '4x' recurs
after a short time, the reference
values should be recalculated for
this note type. If the error cannot be
removed, the dispensing unit or
controller must be replaced.
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Cassette
(x = 1 - 6)defective The banknote
cassette data be
'x' cannot stored
readinor re-
X written.
Verify that the connectors on CMD
controller and the cassette
connector are plugged in properly.
If the fault also occurs with a
different cassette in this dispensing
unit, the controller must be
replaced.
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B)
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Cassette
dirty (x = 1empty
- 6) sensor is Clean photosensor
relevant dispensing 'PSEx' in the
unit and the
X associated prism in the pressure
carriage of the cassette. Then
execute a Reset (set CMD-V4 to
dispensing position). Use the 'DYK'
self-test program (check status of
photosensors/photosensor
amplifiers) to check the level of dirt
on all photosensors in KDIAG:
Photosensors with status '3' or
higher must be cleaned. The
improvement in status can be
checked after reset.
Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.
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SAT: Photosensor
dirty; stacker wheelPS1
input(P) Carefully cleanbetween
receive diode the sendthe
and
stacker
wheels with a brush. Place CMD-V
back into cash-out position. If the
status display continues to show
error code '90' after powering up
(reset), remove the stacker unit
and, from below, clean the surfaces
of the prism between the stacker
wheels. Put the CMD-V4 back in its
dispensing position. If the status
display continues to show error
code '90' after powering up (reset),
the stacker has to be replaced.
Use the 'DYK' self-test program
(check status of photosensors /
photosensor amplifiers) to check
the level of dirt on all photosensors
in KDIAG. Photosensors with status
'3' or higher must
improvement be cleaned.
in status can be The
checked after reset.
Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.
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Before checking the banknote paths, you should perform the following steps:
Activate the product-specific software (see chapter "Basic Operation",
section "Calling the product-specific software" in the operating manual of
the basic device).
Open the safe door (see the operating manual of the basic device).
Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").
i If the release lever jams, you must check the current position of the
clamp. If possible, push the clamp carefully back to its home position.
Perform a reset using the function button. Now check whether you ca
remove the CMD-V4.
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The locking handle is blocked by the routing disk as soon as the latter leaves
its home position.
If you cannot actuate the locking handle, the note clamp is not in the stacking
position or there is a routing disk error.
Remove the reject/retract cassette (see the "Removing the cassette"
section of the "Device Overview and Operation" chapter) and see which
position the banknote clamp is in.
If the banknote clamp is not in the stacking position, try carefully to move it
down into the stacking position.
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Re-insert all cassettes which were removed (see chapter "Device Overview
and Operation", section "Inserting the cassette").
Log the cassettes on using the product-specific software (see the operating
manual of the basic device).
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Horizontal output
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Vertical output
Close the safe door (see the operating manual of the basic device).
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WN Spare
Database update
To install the database, unzip the "WNSpareDBN-V2.zip" file on your hard disk.
To integrate the database in the "WNSpare_V2" program, select the menu item
"File --> Open" in the "WNSpare_V2" program. At the initial start of the program
"WNSpare_V2" you will request to select a database automatically.
Picture database
If you wish to access the pictures offline, you must save and unzip the entire
picture database in a separate hard disk directory. The following setting must
then be changed:
select "Edit > Settings" > "Picture" and select checkbox “Path” and fill out the
input field with your path to the picture directory on your PC.
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KDIAG
The test program KDIAG is available for DOS and for WIN32. Depending on
the test environment it’s possible to test the Wincor -Nixdorf hardware with a
DOS Boot-CD / Floppy disk or with a Windows 32 based PC or Laptop.
At present there are offered two kinds of KDIAG files on the WWW-Server.
Wisely the add on test programs to the KDIAG base floppy disk should be
installed on an already created KDIAG base floppy disk. The test programs are
found under the release number of the corresponding product.
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Unpack Software:
The test software is located in a self extracting EXE-File (as Zip-File).
Start this file without any parameters. And push the Create Floppy button.
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If you start the test program for special electronics you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button .
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Channel =CH3
CH3 is correct if the SEL is connected to MUX03 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.
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The parameter PIN Keyboard is always =NO, even if the ATM is equipped with
an Pin pad.
Wincor Nixdorf use always EPP in xe ATM’s and the EPP is almost always
connected to CH07.
Sofkeys available=YES
The parameter Softkeys available is =Yes if the ATM is equipped with Softkeys.
If the ATM is equipped with a touch screen it’s =NO
Function keys=NO
This parameter is always =NO. Function keys are not used any more.
All other parameter defaults are always correct. It’s not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
It’s
testncan
ow possible
be foundto
inselect the different
the “information testright
” field points. A detailed
hand description
of the “test of the
point” window.
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If you start the test program for EPP you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button .
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Channel=07
CH7 is correct if the EPP is connected to MUX07 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.
The parameter USB can only be used in the Windows version of
KDIAG since DOS don’t support USB
All other parameter defaults are always correct. It’s not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
It’s
testnow
can possible
be foundto
inselect the different
the “information testright
” field points. A detailed
hand descript
of the ” test pointion of the
” window.
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If you start the test program for CHDV2X you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button .
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Channel=CH05
CH5 is correct if the CHD V2X is connected to MUX05 of the Fitwin card. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.
The parameter USB can only be used in the Windows version of
KDIAG since DOS don’t support USB.
Furthermore a special version of the card reader (CHD V2XU) is
necessary
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This parameter is correct if you use the Wincor Nixdorf Hybridcardreader test
card (01750066226). This test card contain a chip with a special test script and
a magnet stripe.
If you use a different card, e.g. an old credit card, you have to change the
parameter to = mag. stripe only.
Device = 01750049626
Configuration list:
01750049626 CHD-V2X Standard version
01750076277 CHD-V2XF ACT Alloop Version
01750076411 CHD-V2XU USB version
File=V2X04B00.BIN
This parameter specifies the path and name of the CHD V2X firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\V2X04B00.BIN
All other parameter defaults are always correct. It’s not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
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It’s now possible to select the different test points. A detailed description of the
test can be found in the “information” field right hand of the” test point” window.
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If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button .
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Channel=COM1
COM1 is correct if the CHD ICM 300 is connected to the COM1 interface. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.
This parameter is correct if KDIAG shall read the card during insert into the
card reader slot.
Change this parameter to withdraw if KDIAG shall read the card during pull the
card out of the card reader slot.
the read result is much better if KDIAG read the card during pull out.
File=ICM300.BIN
This parameter specifies the path and name of the CHD ICM 300 firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\ICM300.BIN
All other parameter defaults are always correct. It’s not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
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It’s now possible to select the different test points. A detailed description of the
test can be found in the “information” field right hand of the” test point” window.
It’s not possible to crate a test card with this type of card reader. If you use
a brand new test card from our stock use the KDIAG for CHD V2X to write the
test information to the magnetic tracks.
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If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button.
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Channel=CH02
CH2 is correct if the operator panel is connected to MUX02 of the Fitwin card.
You can find this information in the wiring diagram or on the sticker inside the
ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.
All other parameter defaults are always correct. It’s not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the
test can be found in the “information” field right hand of the” test point” window.
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If you start the test program for BJ2003 you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button.
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Select the printer you want to test with the up and down key.
E.g. BJ2003-TP07
Channel=USB
Firmware = TP07.FRM
Loader superSet = TP07.SST
Standard
Power UPCodepage (font) = TP07.FNT
Test = TP07.PUT
Load version File = TP07.LVF
This parameter specifies the path and name of the TP07 software files.
If these files are stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\TP07\TP07.FRM
All other parameter defaults are always correct. It’s not necessary to change
them.
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After check and change quit this screen by pressing the button
and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the
test can be found in the “information” field right hand of the” test point” window.
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If you start the test program for CMD V4 you see the screen above.
Init Parameter
Before you start testing, access this menu to setup the connection between the
test program and CMD V4 controller.
It’s necessary to change the channel to
The following picture shows a correct configuration to test the dispenser with a
Laptop computer.
It’s also possible to set the baud rate to 57600 baud. The CMD V4
controller has an automatic baud rate switchover and switch automatically to
the line speed supplied by KDIAG.
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Devi CMD-V4
The window above is a collection of all test commands for CMD V4.
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device state
You can use the device state to analyse the dispenser. The following status are
displayed:
The following picture shows a device status of a CMD V4 without error after
start up.
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cassettes state
This test point display the status of up to 6 cassettes. Check if the displayed
information is correct. Double check that the displayed value and currency code,
match to the sticker and the content of the corresponding cash out cassette.
Cassette 1 is the cassette below the reject cassette.
It’s possible to save the displayed information to file. This file simplifies the
cassette initialisation. The default name is cassette.ini. If required it’s possible
to change the file name.
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device configure
This test can be used to check the coding of the transport module cable
(frontload. rearload , vertical or horizontal) the number of dispensing modules
the configuration of the jumpers as well as the status of the micro switches.
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firmware state/conf
This test point displays the firmware release as well as the status and
configuration of the actual installed firmware.
The picture below show the firmware state of a CMD V4 dispenser with
firmware release 14.07
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overview diagnostic
This test can be used to display the result of all other test in one single screen.
The advantage of this test is, that it can be used to save the result into a text
file.
Push the “start” button to activate the test. After some seconds the left
window display the information. The right window allows a selection of the
single test points. Anyway it’s possible to scroll the left window down.
SCOP-state
This test point is useless if no additional SCOP controller is connected to the
CMD V4 controller.
If a SCOP controller is connected the status and the firmware version is
displayed
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The smily in front of the “Single-Reject low” is an indicator that the single-
reject unit is available, if this smily is missing single reject will not work.
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reset CMD-V4
If you run this test the dispenser beeps and show “- -“ on the 7 segment display.
After a reset cycle it’s ready to use, or show an error message on the display.
This test is helpful to test the communication between KDIAG and controller.
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init cassettes
This test can be used to initialise the cassettes. The following 3 functions are
provided
Default values:
When entering the data, make sure that the correct number of digits is
entered, e.g. four digits for the ‘Number’ of notes and eight digits for the ‘Value’.
Otherwise KDIAG will stop with an error.
Current
In deviceno number
number ofof notes
notes in
in cassette
dispenser
(cass. + reject tray)
Value value of the note
Currency currency of the note e.g. USD for US dollar
Release issue date of the note ( default is 0000 )
Width width of the note ( default is 000 )
Cut tolera cut tolera of the note ( default 00 )
ID Number ID number of the cassette
Lowest Minimum quantity in cassette
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If the cassettes have been replaced and the controller displays 14, its
necessary to confirm the number of notes!
Mark the reinserted cassettes wit X and confirm selection with “Send”
The controller display should change to 00.
If it’s still 14 check the cassettes state.
read/set rtc
With this test the internal clock of the CMD controller is set.
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define FW config
This test can be used to change some parameters in the firmware. The
following parameter can be adjusted.
The upper window displays the actual configuration. The lower window can be
used to change the parameter.
normalising device
This test point is for the production line only
state file
This test point can’t be use d at the moment
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intern / selftest
This test point is useful to check the Hardware of the Dispenser. A description of the
different test programs is displayed above the upper blue box.
DA reset
DXM init of photosensor amplifier
DYGT status of digital- (bifurcated) and hall- sensors
DYKT condition of controlled photosensors
DYLD status of controlled photosensors
DYQT status of pressure sensors
The abbreviation of the photo sensors in KDIAG could be different from the
Manual.
Photo sensor translation table
Manual KDIAG
PS LS
PSD LAM
PSE KLM
DPS GL
HS HL
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continous
This test is the most efficient test to check the complete dispenser. You has to
enter the requested number of notes for each cassette and the number of
dispensing cycles.
If you have a high rate of rejected bank notes you can use continuous for
analysing the reason.
the test Kdiag Mark
will create “Protocolling”
a file and
“statis.sta” in dosame
the somedirector
test dispensing. During
y from where you
start Kdiag. in this file you will find detail information about each dispended note.
Example:
,01,PCM,00000014,80,00,06,012F,012E,1F,22,0000,00,00B4
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production
This test point is for the production line only
dispense
This test can be used to test the dispenser.
If you run this test the money will be in customer access
Select “Dispen.”
The dispenser
Count the notesdispenses
to check your selectedisamount.
if everything OK.
If you set the “Wait seconds” to e.g. 10 you can check if the retract function
works.
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standard commands
The standard commands are used to test the dispenser step by step. A short
description of all commands can be found below in the spreadsheet. If you
require further information refer to the AZM_NG Software manual.
If you send one of the commands to the CMD V4 controller you receive a return
code including status code.
example: command to the controller “DA “ (r eset)
returncode from the controller “DA A”
Status codes:
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G: Cash not removed: This is simply a status for the commands ’Offer
cash’ and ’Waiting for removal’.
H: Cash removed: The status ’Cash removed’ acknowledges
the ’Retain’ command (with or without storage).
I: Context: The relevant hardware version is missing or the
command cannot be executed at this point.
K: Code error: An error was detected with encryption activated.
so
for they can be offered
005 seconds to theoffering’.
with ‘Notes customer
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load firmware
With this dialog it’s possible to download the CMD_V4_0.bin firmware to the
CMD V4 controller.
In the first step you have to select the folder on your HDD were the firmware is
stored.
In the second step you have to select the correct firmware file.
The time of the download depends on the selected baud rate.
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Commands developer
This window can be used to type commands by hand. The following command
is not listed in KDIAG but allow a deeper diagnostic of the photo sensors
First you have to change the dispenser to diagnostic mode. Therefore type
DYTCMDT (change to diagnostic mode)
To display the 2nd page of the photo sensor table type again or press Enter.
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