Chapter 7 Expert systems

1.01 What is an expert system?

Expert systems is a computer system that use knowledge base and a set of rules to take the
decision ability of a human expert. They get knowledge by asking about the problem.

Crating an expert system its called knowledge engineering and its made by three components:

Knowledge base
Inforce engine
User interface

Knowledge base
Its used to build the database of knowledge, there is two types that will ne use:

Factual knowledge that is widely shared

Heuristic data this is more personal and we get it by a process of experiences

When the data base is done it used in the expert system to help in the results and in thq
question it need to ask

Inference engine
Based in the answer it will get by asking the user, it will follow a line of logic to give a final
result, its a problem-solving tool

Advantages:

It answer question that the user dont know

They can be accessed in any time
Its faster than a human

Disadvantages:

It can have errors

Its expensive to do

7.02 how are expert system used?

They can be used for a lot of purposes such as:

diagnoses such as medical and car mechanical

play chess

7.03 data processing systems

There are some ways to store data and I will explain about three of them

Batch processing system

The amount of data used in is a lot and it use batch processing system, this way it can be carry
out when its have less demand, no user need to interact with it. Thican make a loy of errors
such as: delay in processing.

Online processing sytem

Its when its interactive
Real time processing system
This process data as soon as it been input

Data is stored to be processing later, there is two types of data are used to store data:

Master file
Its a collection of fields about and eelement of a data system like: costumer

Transaction file
The data contained here is used to renovate the master file