Jordan Malloy

705 James Avenue, Fruitland Park, FL 34731 352-800-1639

jordanmalloy@icloud.com

Qualifications
1+ years experience hosting and planning events for World of Beer.
2+ years experience as customer service sales associate at HoneyBaked Ham.

Experience
HOSTESS - World of Beer, 2751 W Torch Lake Dr, The Villages, FL 32163
2016 - 2016
Hosted guests and directed event activities with event staff. Handled guest complaints and questions.
Directed guest concerns to appropriate event staff.

Customer Service Sales Associate - HoneyBaked Ham, 541 N Hwy 441, Lady Lake 32159
2015 Present
Monitored and managed food preparation while ensuring food safety. Established and developed
productive relationships and resolved complex issues with the customers. Maintained an assigned
segment of company sales and improved sales by an average of 400+ dollars per day.

Teaching Assistant for a general management program at Winston-Salem State University

2015 Present
For two plus years, teaching and mentoring students as a teaching assistant, grading papers, tutoring,
and co-lecturing.

Education

Associates Degree (A.A) in Business Management, Lake Sumter State College, Leesburg FL
Bachelors Degree (B.A.) in Business Management, Winston-Salem State University, Winston-Salem NC
Minoring in Art, 3D/Ceramics, Winston-Salem State University, Winston-Salem NC

Communication
Working as a customer service sales associate and a teaching assistant, I have become well with speaking in
front of crowds of people and combining patience and persistence in to troubleshoot client issues. I have done
a multitude of speeches in front of corporate offices and classmates.