JACOB SHANK

5544 Century 21 Blvd. Apt. 162, Orlando, FL 32807 | shankj@live.com | 407-579-2734

OBJECTIVE Hard working college senior with proven leadership skills, dedication, and sheer enthusiasm
for both the entertainment industry and customer service. Looking to advance my
knowledge of different aspects of entertainment and management to assist with my English
major.

SKILLS & ABILITIES -Advanced computer skills (Microsoft office, all windows OS, basic Macintosh OS)

-Advanced management training

-Exceptional communication skills

-Superb writer and editor

-Years of both customer service and management experience

-Excellent cashier abilities

EXPERIENCE SALES ASSOCIATE- GNC

2018-PRESENT
Assist customers with nutritional needs, execute planograms, and assist with promotional
changes

ASSISTANT REGIONAL MANAGER, CLOSER, AND CASHIER- SATELLITE CINEMAS

2015-2017
Managed a chain of movie theaters spread across Florida and Georgia.

CASHIER, SERVER, DISHWASHER, BACKUP, ENTRY LEVEL CARVER-BOSTON

MARKET
2014-2015
Experience in almost all positions of the food industry. Excelled at cashier/server position
with constant positive customer feedback. Management position candidate.

SALES ASSOCIATE- SRC

2011-2014
Assisted in the boost of sales while obtaining two promotions.

EDUCATION PAUL J. HAGERTY HIGH SCHOOL, OVIEDO, FL

HIGH SCHOOL DIPLOMA
Received the Cinema Studies award and was a member of the JV cheerleading team

EASTERN FLORIDA STATE COLLEGE, MELBOURNE, FL

ASSOCIATES OF ARTS
Graduated with a 3.95 GPA and over 400 hours of community service.

UCF
BACHELOR’S DEGREE IN ENGLISH – CREATIVE WRITING
A current senior attending the university with a 4.0 GPA.

COMMUNICATION -Outstanding written and verbal communication skills

 -Positive attitude with a commitment towards teamwork

-Strong work ethic with desire to assist customers

LEADERSHIP -Head coordinator of the Eastern Florida State art wall project

-President of the Eastern Florida State Environmental Club

-Member of the Phi Theta Kappa Honor Society

-Member of Tau Sigma Honor Society

-Member of Golden Key Honor Society

-2018 EFSC Citizen Scholar award recipient

REFERENCES CECILIA, MANAGER

GNC
321- 773-8606

GABRIEL MUSZYNSKI, MANAGER

SATELLITE CINEMAS
321-368-4926

ADRIANE SWERTFAGER, REGIONAL MANAGER

SATELLITE CINEMAS
321-505-6809

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