Professional Documents
Culture Documents
Oliver.howell@queensu.ca
https://www.linkedin.com/in/oliver-howell/
OLIVER HOWELL
April 2021-August2021
- Worked as a B2C sales representative handling inbound customer inquiries and creating sales
opportunities through outbound communication via in-person consultations, email and phone
calls.
- Generated $300,000+ in revenue through 4 months of employment, the highest of any first-year
rep and in the top 12 of the company across 21 stores and 150+ employees in North America.
- Developed a strong skill set in various aspects of sales such as handling and overcoming customer
objections, opening techniques to initiate product demos with potential clients and closing
techniques to finalize the sale, tailoring pitches to customer needs and delivering on the best
product for them. This lead to high customer satisfaction and resulted in a top 8 NPS score in the
company via customer reviews