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647-408-9177

Oliver.howell@queensu.ca
https://www.linkedin.com/in/oliver-howell/

OLIVER HOWELL

EMPLOYMENT SALES ASSOCIATE


HISTORY Rack Attack Canada, Mississauga, ON

April 2021-August2021

- Worked as a B2C sales representative handling inbound customer inquiries and creating sales
opportunities through outbound communication via in-person consultations, email and phone
calls.
- Generated $300,000+ in revenue through 4 months of employment, the highest of any first-year
rep and in the top 12 of the company across 21 stores and 150+ employees in North America.
- Developed a strong skill set in various aspects of sales such as handling and overcoming customer
objections, opening techniques to initiate product demos with potential clients and closing
techniques to finalize the sale, tailoring pitches to customer needs and delivering on the best
product for them. This lead to high customer satisfaction and resulted in a top 8 NPS score in the
company via customer reviews

Sales Team Lead/Foreman,


STONE PROS CANADA, TORONTO, ON
May 2019–August 2020
- Promoted during my second year to site foreman & team lead
- Management and training of 1 direct report
- Managed all daily customer service requests, project design changes & financial
acumen for multiple job sites
- Responsible for sales creation, cold calling potential clients, conducting quotes
and closing sales opportunities across the GTA
- Exceeded my sales quotas for the summer via my entrepreneurial mindset,
persuasive personality, impeccable customer service and a never give up sales
closing technique
- In my first year I was a general laborer yet quickly gained expanded
responsibilities such as site management, customer service & job preparation

CORE SITE LANDSCAPER,


EARTHSCAPE LANDSCAPING, TORONTO, ON
July 2018-August 2018
- Responsible for project execution within a strict timeline
- Learned a variety of skills and completed core power tool training on site.
- Independent site management, customer service & project completion reviews
SKILLS - Excels in relationship driven environments, easily makes connections with new individuals
- Strong project management skills and focused on delivering well-polished results
- Can quickly identify and solve problems independently
- Strong interpersonal skills, enjoys and has no problem with taking a leadership role in groups or
on projects

EDUCATION QUEENS UNIVERSITY, SEPT 2018 - ONGOING


Major in Economics. Major GPA: 3.7 on a 4.3 scale. Relevant courses: Financial accounting, Introduction to
Finance, Employer Relations, Micro/Macro Economics, Econometrics, Foundations of Entrepreneurship

NORTHERN SECONDARY SCHOOL, 2014 - 2018


Graduated with honors.

VOLUNTEER SYRIAN FAMILY SPONSOR


EXPERIENCE My family and I sponsored and organized the relocation of a Syrian family into Canada so they could
escape the civil war in their country. As part of this relocation we secured shelter, food, and helped them
climatize to their new environment. We helped the children get into school, toured Toronto and exposed
them to all that our great city has to offer. The family is now thriving in their new surroundings and we
maintain a close connection.

LEADERSHIP AND NORTHERN HIGH SCHOOL FOOTBALL TEAM CAPTAIN


EXTRA CURRICULARS Captain of the 2014-2017 football teams. Lead the team to one championship

NORTHERN HIGH SCHOOL RUGBY TEAM CAPTAIN


Captain of the junior & senior boys rugby team.
Helped coach the junior team in my senior year
Lead the team to 2018 rugby championship
SICK KIDS HOSPTIAL RESEARCH MEMBER 2014 - 2017
Participate in multiple Sick Kids research projects from Obesity to Diabetic complication research

QUEEN’S DERIVATIVE & OPTIONS TRADING TEAM MEMBER 2019-2020

QUEEN’S RUGBY CLUB MEMBER 2018

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