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    The regional manager suggests revising a memo sent to residents by the Plaza manager. He recommends removing a harsh statement about towing and maintaining a positive tone, as some residents may not know the manager. While rules need enforcing, scolding language is unnecessary and could damage relations. Separating different problem topics with headers would improve readability and clarity on associated fines.

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    The regional manager suggests revising a memo sent to residents by the Plaza manager. He recommends removing a harsh statement about towing and maintaining a positive tone, as some residents may not know the manager. While rules need enforcing, scolding language is unnecessary and could damage relations. Separating different problem topics with headers would improve readability and clarity on associated fines.

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    14 views1 page

    Exercise 3 Page 77

    Uploaded by

    api-384210160
    The regional manager suggests revising a memo sent to residents by the Plaza manager. He recommends removing a harsh statement about towing and maintaining a positive tone, as some residents may not know the manager. While rules need enforcing, scolding language is unnecessary and could damage relations. Separating different problem topics with headers would improve readability and clarity on associated fines.

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    of 1

    10/20/2017

    To: Luke Richards

    Manager of the Plaza

    From: John Davis

    Regional Manager of Rite Properties

    Subject: Memo for residents

    Suggested Revisions

    The tone of this memo is kind of harsh. I would remove the part saying "if you or your guests get towed,
    don't call me."If I was a resident and didn't know the manager, I would assume he is a totalitarian. I
    understand that repetitive bad behavior would annoy anyone, but as a business manager it is important
    to maintain a positive composure. The rules and policies that are in place should be implemented, but
    the additional dialogue scolding the residents is not necessary. Since the rules and policies were
    mentioned, the responsibilities now fall on the residents. If they choose not to abide by the rules they
    will accumulate fines. I would also separate the problem topics by inserting a header before each
    paragraph. In my opinion, it would make it more readable and the fines associated with the problem
    topics will be in the same section.

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