Mr.

Johny Fan,
Manager,
Farsight Trading Co.,
459 Jalan Sultan,
30000 Ipoh,
Perak.

Dear Mr. Fan,

RE : POOR QUALITY OF GOODS

I received my order of goods (invoice No. 2987) via lorry transport this morning.
On checking the goods I must say that I am disappointed with the quality of some
of the goods you sent me.

The poor quality, goods in particular, are the onions and brown sugar. A substantial
amount of these goods will have to be thrown away. So I shall only accept them if
you would give me a further discount of 15% on them. Otherwise I shall have to
return them to you. Please confirm.

Thank you.

Baharudin Abdul Majid

To :
Gulabchand Trading Agency,
16, Akbar Khan road,
NEW DELHI 110 053.

Attn : Mr. S. Subash Partner

Dear Sirs,

Sub : rugs

Ref : Our Order No. GTA/RUG/32 dated 5th March 2000

This refers to your recent despatch of 100 rugs covered in our above order. On
opening the case, to our disappointment, we noticed that 5 pieces are of poor
quality with small holes sporadically spread out.

In the past we have been getting quality product from you and hence we are
shocked in this instances.

Enclosed is our Debit Note No.22 dated 2nd July for US$ 100 being the cost of the
rejected goods. Please send your cheque. On receipt of the same, we will return the
rejected material. All the consequent expenses will be to your account.

Looking forward to your immediate response.

Dear Sir or Madam,

Supply of Goods & Services Act 1982 (As amended)

On 26th March 2011, you did the following work for me: Install a boiler and
central heating system for the cost of 1200.

The goods supplied as part of this contract are not of satisfactory quality.

One of the radiators leaks and has ruined my carpet.

I enclose copies of photos of the damage to my carpets from the leaky

radiator in support of my claim.

I would like you to replace the leaky radiator, and the other radiators that have
all been painted using paint meant for walls and provide payment to cover for
the cost of the damaged carpet.

Please respond to my complaint in the next 14 days. If you fail to respond or

put the problem right in this time, I will have no option but to consider taking
the matter further.

Yours faithfully

OMPNAY NAME
Address
Date
Ref:

Dear Sir,
We have received your recent shipment of cloth. This has put us in embarrassing position.
Relying on high quality cloth supplied by you, we supplied the cloth to our customers. But
regret to say that we have received large number of complaints regarding poor quality.

On examination we find that these are loosely woven. We have enclosed a few samples of it
for your confirmation. As we shall have to take back the goods supplied to our customers,
please send right quality of cloth at an early date and make good the loss suffered by us.

Yours faithfully,

General Manager
Sales Division
Rankon Electronics
Bijoy Sharbni, Dhaka-1100

Ref: Delay in the Execution of the order.

Dear Sir,

On 25th August, 2004, we placed our order No: H-15 with you for ten (10) Sony TV and five
(5) national DVD Players. When your representative visited us, he assured the delivery to
be made within two weeks but we havent yet received the goods.

As the delivery has been delayed, we have lost our customers and caused us a great
financial loss as well as a loss of considerable goodwill to us.

Please promptly dispatch the goods ensuring that we receive them not later than Monday,
September 25, 04.

Yours faithfully

Manager
Sales & Service Division LIGHTING WORLD LTD.
Tongi, Gazipur,

Sub: Complaint for Goods received in a damaged condition

Dear Sir,

Many thanks for your prompt delivery of the ordered Tube lights. Unfortunately, on opening
the cartoon, we found 100 cartoons of Tube lights in a damaged condition. We are not sure
whether the damage has been caused by poor handling or wrong packing.

While placing the order, I clearly mentioned that we required these goods quickly and to be
handled with care while delivery. Although we received such goods in time but 100
cartoons damaged goods caused serious problems to the need of our valued customers.

Please take back 100 cartoons damaged goods and provide replacement before 15th
Mach, 04 to enable us to satisfy our customers need.

We are looking forward to hear you with the said replacement.

5th February, 04

Sales Manager
BANGLADESH TEXTILE MILLS LTD.
Narayangong, Dhaka.

Ref: Our order No: 720 received as inferior.

Dear Sir,

Your recent shipment of cloth has put us in a difficult position.

Relying, as we did in the past on the high quality of clothes you normally send us, we
supplied the clothes to our customers. But we have received various complaints regarding
such clothes.

On an examination, we find that the cloth is too loosely woven and tends to pull out of
shape. We have enclosed a few pieces which will confirm that their texture is definitely
defective.
As we shall have to take back the cloth supplied to our customer, we expect you to send us
the right quality of cloth and make good the loss suffered by us.

Yours faithfully

Complaint Letter format 4

You have received goods which are short in quantity; write a letter to your supplier stating
the fact. (Complaint about shortage in. quantity)

STATE TEA CORNER

Wholesaler of Finest Quality Tea
25, Dhanmondi, Dhaka-1211

21st July, 04

Sales manager
Emporium Tea Ltd.
Golf club Road, Tongi, Gazipur.

Ref: Shortage in quantity.

We thank you for executing our order No: 2/RT/15 dated July 1, 04. We have received the
consignment by road transport on 18.07.04.

But we regret to point out that the quantity received is 100 Kg short. We add in this regard
that quality of goods (Tea) has been up to our expectation. We brought the matter to the
notice of the transport agent while taking delivery. We expect your needful action in this
regard.

We, therefore, request you to kindly dispatch the short quantity or take suitable adjustment
from your invoice.
Yours faithfully