Contact Information

Jasmine Heon

596 Rue des Perdrix, Granby, QC J2H 1T2

Home : 450-776-1442

Cell : 450-522-3512

Professional Summary
I am passionate, effective, punctual, and can offer knowledge of research methods, techniques,
sources of information, and communicate information and ideas clearly and efficiently in French
and English. As I have worked in restaurants, I am excellent at juggling multiple tasks and
working under pressure. I have a love of learning and a passion for the environment and would
love an opportunity to pursue this passion.

Skills
Bilingual, fluent in French and English
GIS certified
GPS certified
Ability to learn quickly
Energetic and Passionate
Strong collaborator
Computer proficient
Good work ethic
Punctual
Accounting familiarity
Team player
Reliable
Understanding of diverse communities
Excellent organizational skills

Education
High School Diploma: 2013
Massey-Vanier High School-English- Cowansville, QC, Canada
DEC in Humanities: Champlain Cegep- Lennoxville, QC, Canada 2015
Bachelor o Arts: BAC in Environment, concentration Environmental Studies, anticipated
graduation in 2018

Bishops University- Sherbrooke, QC, Canada

California State University Monterey Bay, Seaside, California, U.S.A 2017

Semester abroad- Studied Environmental Studies

At CSUMB I collaborated through a research methods class with Professor Victoria Derr on two
projects. One was with a member of the Elkhorn Slough Foundation, Katie Pofhal. The class was
helping The Elkhorn Slough Foundation to collect survey data from a North County High
School. This included analyzing data through excel and writing a report with findings to better
Elkhorns sloughs program for the students at this school. The second project was about
California State University Monterey Bay (CSUMB) taking on the Living Community Challenge
(LCC) and as stakeholders in the future of this campus, the ESTU 350 class contributed to the
background documents to help facilitate the campus charrette to consider Biophilic design in the
context of the school.

Work History
Accounting Assistant at Impots T.L January 2015- now

Granby, QC

Filed tax returns and prepared governmental reports in compliance with strict standards.
Computed taxes owed by applying prescribed rates, laws and regulations.
Filled documents
Printed final tax returns and called clients when they were ready.

Cashier/Customer Service at Grand Bazar October 2016- now

Granby, QC

Communicated with vendors regarding back order availability, future inventory and
special orders.
Politely assisted customers in person and via telephone.
Answered an average of 50 calls per day by addressing customer inquiries, solving
problems and providing new product information.
Answered product questions with up-to-date knowledge of sales and store promotions.
Investigated and resolved customer inquiries and complaints in a timely and empathetic
manner.
Directed calls to appropriate individuals and departments.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
 Camp Counselor at Camp de jour Darling May 2016- Sept 2016

Granby, QC

Encouraged good behaviors using the positive reinforcement method.

Taught french children to communicate in English through English games and courses.
Established a safe play environment for the children.
Encouraged children to be understanding of and patient with others.
Addressed behavioral and learning issues with parents and daycare management.
Engaged with children on an individual basis in a pleasant manner.
Administered medications and kept appropriate records.