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    Mimi
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    This document contains a weekly schedule and tasks for a supervisor. It lists the days of the week and various recurring meetings and responsibilities, such as team meetings, payroll signoff, and policy reviews. It also includes forms for documenting coaching sessions with agents which list the coaching number, date provided, activity description, and agent signature.

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    calendario para organizar actividades

    Original Title

    Calendar i o

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    This document contains a weekly schedule and tasks for a supervisor. It lists the days of the week and various recurring meetings and responsibilities, such as team meetings, payroll signoff, and policy reviews. It also includes forms for documenting coaching sessions with agents which list the coaching number, date provided, activity description, and agent signature.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    2 views4 pages

    Nombre: - Mes

    Uploaded by

    Mimi
    This document contains a weekly schedule and tasks for a supervisor. It lists the days of the week and various recurring meetings and responsibilities, such as team meetings, payroll signoff, and policy reviews. It also includes forms for documenting coaching sessions with agents which list the coaching number, date provided, activity description, and agent signature.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Nombre:______________________________________ Mes: ____________________

    Domingo Lunes Martez Mircoles Jueves Viernes Sbado

    23 24 25 26 27 28 29

    30
    Supervisor's Name Week 6/5/2011

    Monday Tues Wed Thurs


    IOCR/CRT outlier
    system check
    Payroll signoff
    Comp signoff
    Team Meeting
    CMS review
    CTS
    G2G CTS
    P2L list update
    Trouble Ticket Review
    Hours projection review
    OT/UT sign off
    Book OT
    Tool usage
    Exceptions
    Monitors
    Sup Business review
    CRT huddle
    Policy of the day
    Goal card
    CRT PC
    6/5/2011

    Thurs Fri Sat


    COACHING AND COACHING ACTIVITIES CONTROL COACHING AND COACHING ACTIVITIES CONTROL
    AGENT: AGENT:

    COACHING # DATE PROVIDED ACTIVITY DESCRIPTION DATE OF ACTIVITY AGENT'S SIGNATURE COACHING # DATE PROVIDED ACTIVITY DESCRIPTION DATE OF ACTIVITY AGENT'S SIGNATURE

    COACHING AND COACHING ACTIVITIES CONTROL COACHING AND COACHING ACTIVITIES CONTROL

    AGENT: AGENT:

    COACHING # DATE PROVIDED ACTIVITY DESCRIPTION DATE OF ACTIVITY AGENT'S SIGNATURE COACHING # DATE PROVIDED ACTIVITY DESCRIPTION DATE OF ACTIVITY AGENT'S SIGNATURE

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