Arup AnnualReport2017

2017
Annual Report
We use new ideas and technologies

to inspire creativity, strive for quality
in what we do, and are never satisfied
with the second-rate. This is how we
solve our clients’ problems and tackle
the big challenges of our age. The
result is work that pushes boundaries
and shapes a better world.
arup.com
GETTING THE MOST
OUT OF THIS PDF
The 2017 report uses multiple
page sizes to communicate the
rich mix of projects and people
we have been involved with this
year. In this PDF, these pages
are indicated by a small page
fold in the bottom corner.
Contents
2 Performance summary
4 Chairman’s statement
10 Our people
10 The brightest and the best
14 Arup University
16 Making more of a difference
19 Meeting our own targets
20 Celebrating Arup’s history
22 Our work
22 Finding a better way
28 Shaping a better world
62 Financial summary
SAN FRANCISCO
MUSEUM OF
MODERN ART
San Francisco, US
The striking façade is made
from 700 fibre-reinforced
polymer panels which form
rippled patterns that echo
the topography and water
of San Francisco Bay.
PERFORMANCE SUMMARY
A year in review
1 April 2016 – 31 March 2017
We believe new and better solutions

CLIENTS FORWARD ORDER BOOK (£BN)
Clients in over 140 different countries
2015 0.99
continue to place their trust in our
come from sharing expertise and

2016 1.04
firm. That trust can be measured by
our forward order book which stood at 2017 1.05
valuing the insights diverse teams

£1.05bn in the year up to March 2017.
Nearly half of our clients are working
with us on multiple projects – a
can bring. This simple idea shapes clear indication of a further shift to a
relationship-based working model.
the way we work – with our clients, FINANCIAL REVENUE (£BN)
partners and each other. This attitude Our revenue grew to £1.51bn in the year
to March 2017, an increase of 21.7%
2015
2016
1.13
1.24
from 2016.
also enabled us to deliver quality and Our operating profit margin, before staff
profit-sharing for the year, was 11.6%,
2017 1.51
impact across more than 18,000 projects a sign of our financial health and stability.
and 6,700 clients this year. I M PA C T

Addressing climate change in a meaningful
way and promoting sustainability in
everything we do are fundamental to
our firm. They are underlined by our
35 6,772 membership of the UN Global Compact

and by our decision to embed the UN’s
Countries with Clients served Sustainable Development Goals across
permanent offices all our operations. This will ensure that
13,346
our aims translate into tangible progress
140
in 17 important areas.
Average number
Countries where of staff members
we have worked this year
on projects
2 ARUP ANNUAL REPORT 2017 3

C H A I R M A N ’ S S TAT E M E N T
Responding to change
In a year marked by rapid change and new

opportunities, Arup has responded with energy
and ingenuity. With an ever-broader range of
interconnected skills, we have worked with clients
around the world to address new challenges in new
ways, constantly expanding the impact we make.
Against this continually evolving backdrop, two

unchanging strengths have stood us in good stead:
the quality of our people and our distinctive values.
Both remain the bedrock of our firm and both ensure
we face new challenges with quiet confidence.
CHANGE
Change comes in many forms. In recent The challenge comes in finding effective
years, the world has been facing new solutions for problems that are very often
challenges including population growth, complex and multi-dimensional. The
rapid urbanisation, resource scarcity, opportunities arise from our abilities as
climate change and the exponential rise independent, flexible thinkers with deep
of digital technology. technical knowledge and a collective
desire to ‘shape a better world’.
For Arup, this change provides both
challenge and opportunity.

ONE FIRM
We operate from 85 offices but focus North America is another area where we
on a fully integrated service across the have seen strong opportunities to expand
world. This gives us the ability to deliver the scope of our work. The breadth of our
the best of our capabilities wherever our activities there offers us a sound base,
clients need us, without any borders or as does the visibility from successfully
barriers. Ultimately, we want to be where completing landmark projects like the
the challenges are and where there is first phase of New York’s Second Avenue
capacity for us to make a difference. Subway (page 56) and the San Francisco
Museum of Modern Art (page 58).
China and outbound Chinese clients
remain an important focus and an Finally, South East Asia is a region where
exciting place to operate, with a strong we have seen a good deal of opportunity.
need for the leading edge integrated The Bangkok Blue Line Extension
skills that we offer. The demand there (page 38) and the masterplan for Jurong
for sustainable and resilient development Lake District in Singapore (page 35)
has grown and projects like Shougang are two notable examples of the kind
Park in Beijing – China’s first C40 of work that is contributing to the rapid
PEOPLE SKILLS JURONG LAKE
DISTRICT Climate Positive development – typify development in this dynamic region.
Our people have done terrific work this We continue to seek opportunities in
Singapore the type of impact we have been able
year. They choose to work here because four broad markets – cities, transport,
The masterplan for this high- to make (page 39).
of the quality of work we do, the calibre energy and water – and we see increased
density, mixed-use precinct
of the colleagues they work with and the demand for holistic thinking that draws is built around a high-speed
strong ethos that we all share. together diverse strands of our expertise. rail terminus and blends new
waterways and green spaces
A notable characteristic of our work this
That ethos draws directly from the aims with businesses and residential
year has been a clear recognition that our developments.
Sir Ove Arup set out for our firm nearly
different markets are converging.
50 years ago, which are as relevant now
EMPLOYER as they were then, giving us a set of To meet these demands we continue to
OF CHOICE
principles against which we can judge broaden our skillset and attract people to
Our position as the sector
leader in rankings like The
our current actions and progress. the firm who possess a wide spectrum of
Times Graduate Employers professional expertise and experience.
This year, 1,750 new staff members
survey demonstrates the From my perspective this can only be
strength of our reputation and joined our firm in more than 60 countries.
positive, as the more diverse the thinking
the quality of work we do. They included 550 graduates and were
we can draw on, the stronger and more
selected from over 41,000 applicants.
dynamic the solutions we can offer
The number of applications we received
our clients.
and our position as the sector leader
in various rankings demonstrates the
strength of our reputation – and that is
based on the quality of the work we do.
A focus on providing values-driven

careers does not stop with graduates.
It is something we work hard to achieve
across all levels and all parts of the world.
The world-class professional development
opportunities we offer through Arup
University (page 14) are just one example
of how we put this into practice.

Climate change is a critical and pressing
issue. Our work with the C40 Cities
18,360 44.6%
Number of fee- Clients with more
Climate Leadership Group will help earning projects than one project
cities take practical steps to address it.
OUR WORLD
In last year’s Annual Report, I highlighted This will enable us to play our part “This partnership builds
our participation at COP21 in Paris and in embedding effective sustainable
our work with the C40 Cities Climate solutions across the built environment,
upon an existing SELECTED AWARDS
The awards that we have won this year
Leadership Group, which represents as we know that it will play a central successful relationship are a tribute to the quality of our people,
650+ million people and one quarter of role in driving progress in sustainable with Arup, which has partners and clients. They recognise our
the global economy. Both demonstrate development. The good news is that
our commitment to addressing climate many of the solutions we need are already
produced some of the core belief in innovation and commercial
excellence.
change in a meaningful way. known or knowable. What is required most valuable research
We have built on this further this year,
is the collective will from governments and resources on climate
and businesses alike to implement these
leading the C40’s Deadline 2020 project,
to the best effect.
change action to date.” AMERICAS Kansai International Airport and Osaka FIRM WIDE
which sets out the steps cities need to take
Eduardo Paes, C40 Chair and Fulton Center International Airport
Arup
to reduce their CO2 emissions to achieve The growth in renewable energy Osaka, Japan
Mayor of Rio de Janeiro New York, US
the COP21 agreement. We have also and the resulting dramatic shift in its IJGlobal Awards Management Consultancies Association MCA Awards
International Federation of Consulting Engineers
Asia Pacific Airport Deal of the Year Consulting Excellence Award for Ethical Behaviour
made a commitment to support the UN’s affordability is a strong case in point. Outstanding Project of the Year Award
NCE100 Companies of the Year
Sustainable Development Goals through The Solar Capital De Aar 3 project in
The Harbour Area Treatment Scheme (HATS) Collaborative Firm of the Year
the work of our firm (page 23). South Africa (page 48) is one half of the Zuckerberg San Francisco General Hospital
and Trauma Center Stage 2A and T·PARK TARGETJobs National Graduate Recruitment Awards
largest photovoltaic solar park in the Hong Kong, Greater China The Most Popular Graduate Recruiter –
San Francisco, US
Southern Hemisphere. It is making a The Structural Engineers Association Global Water Awards Construction, Civil Engineering and Surveying
significant contribution to the country’s Award of Excellence in Structural Engineering Wastewater Project of the Year – Distinction
National Apprenticeship Awards
energy needs and is an example of the London Region – BAE Systems Award for Large
type of practical, sustainable work we AUSTRALASIA EUROPE Employer of the Year – Highly Commended
do with our clients. Australia Stavros Niarchos Foundation Centre Lighting Design Awards
Consult Australia Awards for Excellence Athens, Greece Lighting Design Practice of the Year
Large Firm of the Year Building Awards
International Forum Design Awards
International Project of the Year
Product Design Award for the View Lighting Range
Institution of Structural Engineers IStructE
Singapore Award for Arts or Entertainment Structures Ecobuild Big Innovation Award
Institute of Engineers Singapore SC50 Awards Engineering News Record ENR Global Best Joint Winner for the Hybrid Fan Coil
Ten projects named among the top 50 engineering Projects Awards Structural Timber Awards
achievements in Singapore Cultural/Worship Winner Pioneer Award – Use of Timber in Landmark Projects
S O L A R C A P I TA L American Council of Engineering Companies ACEC
DE AAR 3 Downtown Line Stage 3, Contract 937 Stormen Platinum Award for Engineering Excellence –
Singapore
De Aar, South Africa Bodø, Norway Studies, Research and Consulting Engineering
International Tunnelling Awards Royal Institute of British Architects RIBA
The solar farm covers an area Services for the Portable Arup Sound Lab
Tunnelling Project of the Year RIBA Award for International Excellence
of 274 hectares, almost the size
(between €50M and €500M)
of 40 football fields. It provides
electricity to over 35,000 South UKMEA
African homes. EAST ASIA
Jaguar Land Rover Engine Manufacturing
Airport Midfield Concourse Development, Centre (JLR EMC)
Hong Kong International Airport Wolverhampton, UK
Hong Kong, Greater China Chartered Institute of Building Services
Engineering News Record ENR Engineers CIBSE Building Performance Awards
Global Best Projects Awards Project of the Year
Best Airport/Port Project
PwC Tower
Gauteng, South Africa
Construction World Magazine Awards
Best Projects Awards – Professional Services
8 ARUP ANNUAL REPORT 2017

Climate change is a critical and pressing
issue. Our work with the C40 Cities
18,360 44.6%
Number of fee- Clients with more
Climate Leadership Group will help earning projects than one project
cities take practical steps to address it.
If we grow, it is because of our desire to better

meet our clients’ needs and our continuing
ambition to bring about positive change.
GROWTH THINKING AHEAD

Growth for Arup is not an objective. As Change in all its forms is a growing
a trust-owned firm with no individual feature in all our lives. It is easy to view
shareholders or external investors, we the scale and speed of it as unsettling
set our own priorities. If we grow, it is and in some respects it is. For a firm like
a result of better meeting our clients’ ours, with so many bright, imaginative
needs and our continuing ambition to and energetic people, it presents exciting
bring about positive change – not as a opportunities we are eager to seize.
result of the ever more common financial
We will continue to focus on the needs
engineering in our industry.
of our clients and society as a whole,
Our revenue grew to £1.51bn, an stretch our thinking to stay at the cutting-
increase of 21.7% from 2016 (with edge of our industry, collaborate with
approximately 9.5% of the increase enthusiasm at every opportunity and
attributed to changes in exchange rates). concentrate above all on ‘quality’.
Our operating profit margin, before staff
If we do all this we can achieve a great
profit-sharing for the year, was 11.6%, a
deal – seizing the opportunities to truly
sign of our financial health and stability.
‘shape a better world.’
Looking ahead, our forward order
book stands at £1.05bn, in line with the
position 12 months ago and a strong
S T R O N G , FA I R - M I N D E D GROUP BOARD OFFICERS OF measure of the trust that our clients
GOVERNANCE THE BOARD continue to place in us. Similarly, we are
Our strategy is set by the Group Board, Gregory Hodkinson 1 Jerome Frost 7 Martin Ansley-Young 14 seeing a trend of more clients working
appointed by the firm’s Trustees. The Chairman Michael Kwok Karim Klaus Emara 15 with us on multiple projects. This is
8
GREGORY HODKINSON
Group Board is responsible for Arup’s Alan Belfield 2 Dervilla Mitchell 9
Clare B Marshall 16 a clear indication of a further shift to Chairman
Deputy Chairman
long-term success, financial security, & COO Matthew Tweedie 10 Paul Robinson 17 a relationship-based working model,
unity, well-being and sustainability. Tristram Carfrae 3 Fergal Whyte 11 giving us an opportunity to partner with
Deputy Chairman Genevieve Shore 12 our clients to help them realise their
Peter Bailey Non-Executive Director
long-term ambitions.
4
5 3 2 7 4 11 10 14 17
Peter Chamley 5 Tim Stone 13
Non-Executive Director
Fiona Cousins 6
16 1 9 12 8 15 6 13
9
OUR PEOPLE
The brightest
and the best
One of the main aims of

our firm is being a ‘humane
organisation’. This reflects our
attitudes to everyone who works
at Arup and our interactions
with the wider world.
OUR PEOPLE
AT W O R K

RECOGNITION HIGHLIGHTS
A key measure of the quality and achievements
of our people are the awards they have
won. Some reflect a lifetime of outstanding
work. Others, the promise and enterprise
of younger members of our team.
CAROLINA BARTRAM LOUISE ELLIS

Engineer of the Year Building/Services J A M E S H O L L O W AY
Women in Construction Awards 2016 (WICE) Industry category
Forbes 30 Under 30 in Europe 2016
JOHN COLLINS
Royal Academy of Engineering (RAEng)
RaEng Trust Young Engineer of the Year 2016
Louise Ellis and James Holloway have
been named in Forbes’ inaugural 30
under 30 Europe list for Industry. Arup
JAMES DUFF
Emerging Talent Award
was the only company to have more
Irish Independent Property Industry Excellence Awards than one individual recognised.
The list features 300 innovators,

MARK FLETCHER entrepreneurs and leaders who are
Leadership Award for Outstanding Contribution
to Water Efficiency
transforming business, technology,
World Water Leadership Congress Awards 2016 finance, media and culture and is
selected by a panel of experts in their
JACO KEMP
respective fields.
Established Green Star of the Year Award,
G R A D U AT E C O L L A B O R AT I N G A C R O S S James, 28, is an engineer in the
INDUCTION BOUNDARIES Green Star SA Leadership Awards 2016
Green Building Council of South Africa Scotland Infrastructure Group. He has
All our regions offer a Our culture focuses on creating an Our clients increasingly need us to been helping lead Arup’s work on the
comprehensive induction to
environment where a diverse mix of integrate a wide range of capabilities, Queensferry Crossing where he oversees
graduates. A rich mix of key CLARE LAVELLE
note speakers and practical talented people can flourish, undertaking so these new colleagues inevitably bring design and construction of the bridge’s
Karen Burt Award
challenges including Skills Days work that’s both challenging and a huge spread of skills to our team. But Women’s Engineering Society three 200m tall towers. Louise, 26, was
ensure that new graduates can
fulfilling. Providing this ‘Membership skills alone aren’t enough. We also selected for her work weatherproofing
build networks and understand
Arup’s culture and core values. of Quality’ is the bedrock of our firm. look for people who share our desire to massive infrastructure works including
DERVILLA MITCHELL
collaborate at every opportunity. As Sir Daily Telegraph Top 50 Women in Engineering 2016 the New York subway system.
Recruitment is one priority. 1,750 people
Ove Arup himself said, to deliver work
from more than 60 different nations
of quality: “what we must aim at is to
joined Arup this year. This included 550 MASAKI TOKUBUCHI
make ‘we’ include as many as possible Structural Award
entrants into our graduate programme.
as often as possible.” Japan Structural Consultants Association (JSCA)
“We are honoured and delighted

to be included on the inaugural
1,750 “A very good programme for new
joiners. It generates team building
Forbes list. It’s an honour to
New staff members be alongside so many talented
and acts as a platform to meet and
individuals, and we would like
make friends from all disciplines.”
550 Priyanka Tibdewal
Mumbai
to thank our Arup colleagues for
their support in the UK and US.”
Entrants into
Louise Ellis, James Holloway
our graduate
programme

200+
Number of awards
won by Arup
JULIE WOOD OUR PEOPLE SHIGERU HIKONE LOUISE ELLIS

Honorary Fellowship IN ACTION Gengo Matsui Special Award J A M E S H O L L O W AY
Association for Project Management (APM), UK
Melbourne Japan Structural Designers Club Industry category
Forbes 30 Under 30 in Europe 2016
Australia’s Most Innovative Engineers –

Engineers Australia 2016
Shigeru Hikone, former Leader of our Louise Ellis and James Holloway have
D A N YA M U L L I N S Tokyo office, has received the prestigious been named in Forbes’ inaugural 30
Consulting
Gengo Matsui Special Award from the under 30 Europe list for Industry. Arup
MARIANNE FOLEY
Japan Structural Designers Club. The was the only company to have more
Consulting
award, given to one outstanding structural than one individual recognised.
BEN COOPER-WOOLLEY
Consulting engineer every year, recognises Shigeru’s
The list features 300 innovators,
KYM BURGEMEISTER ongoing leadership and contribution to
entrepreneurs and leaders who are
Community design, plus his work in collaboration
transforming business, technology,
DANIEL LAMBERT with architects and engineers from
Utilities finance, media and culture and is
various disciplines.
TIM MOTE selected by a panel of experts in their
ICT At the ceremony, held on 2 September respective fields.
MIKE KING 2016 at the Tokyo Design Centre in
G R A D U AT E C O L L A B O R AT I N G A C R O S S
Building and Construction James, 28, is an engineer in the
INDUCTION BOUNDARIES Gotanda, Tokyo, Shigeru shared stories
Scotland Infrastructure Group. He has
All our regions offer a Our culture focuses on creating an Our clients increasingly need us to behind some key projects and his
been helping lead Arup’s work on the
comprehensive induction to environment where a diverse mixACESof integrate
Young Consulting a wide
Engineer of therange of capabilities,
Year 2016, passion for structural design, offering
graduates. A rich mix of key Singapore’s Association of Consulting Engineers Queensferry Crossing where he oversees
talented people can flourish, undertaking so these new colleagues inevitably bring a glimpse into our culture of sharing
note speakers and practical design and construction of the bridge’s
challenges including Skills Days S E B A S T I A N aLhuge
work that’s both challenging and E E spread of skills to our team. But and collaboration.
three 200m tall towers. Louise, 26, was
ensure that new graduates can fulfilling. Providing this ‘Membership
Civil skills alone aren’t enough. We also
build networks and understand selected for her work weatherproofing
Arup’s culture and core values. of Quality’ is the bedrock of our
J Ofirm.
E LAM look for people who share our desire to massive infrastructure works including
Structural
collaborate at every opportunity. As Sir the New York subway system.
Recruitment is one priority. 1,750 people
Ove Arup himself said, to deliver work
from more than 60 different nations
of quality:
Rising Stars in Structural “What
Engineering we must aim at is to
2017
joined Arup this year. This included
Civil and550
Structural Engineer Magazine, US
make ‘we’ include as many as possible
entrants into our graduate programme.
I B R A H I M A Las M often
U F T Ias possible.”
JOHN HAND
“We are honoured and delighted
M U R AT M E L E K
to be included on the inaugural
1,750 “A very good programme for new
joiners. It generates team building
Forbes list. It’s an honour to
New staff members be alongside so many talented
and acts as a platform to meet and
individuals, and we would like
make friends from all disciplines.”
550 Priyanka Tibdewal
Mumbai
to thank our Arup colleagues for
their support in the UK and US.”
Entrants into
Louise Ellis, James Holloway
our graduate
programme

OUR PEOPLE
Arup University
Investing in our capability
308 Beyond a rich mix of talent and a desire

to share and collaborate, a third trait of
our people is a willingness to constantly
Our Drivers for Change app is a
good example of the kind of practical
outputs we’ve developed this year. It
Research projects
improve and push new boundaries. This features our exclusive research on ten
through Arup
doesn’t happen by itself, it needs to be forces shaping the built and natural
University
fed and nurtured. Arup University is environments, ranging from climate
how we do that. change to water. Each of these topics can
£3.8m At its core, Arup University promotes

knowledge development and knowledge
be explored through five lenses (social,
technological, economic, environmental,
Spent globally on our and political) providing the user with a
sharing – ultimately informing the
research projects rich source of insights.
thinking we apply to client work.
KNOWLEDGE SHARING
KNOWLEDGE DEVELOPMENT
Knowledge sharing at Arup takes a
Knowledge development sees us making
number of forms. We offer learning
significant investments in new research
opportunities ranging from online
– often in strategic partnerships with
modules on specific technical topics
academia and industry.
to more immersive academic-led DESIGN SCHOOL Finally, our annual Design Schools Amongst a host of interesting outcomes
This collaboration creates technical programmes in subjects of strategic Sydney, Australia provide an opportunity for our people to was the work undertaken in Sydney
innovation, thought-leadership and importance to the firm. These have Masi Latinara, Habitat for learn more about our principles of quality which saw us partner with Habitat for
diverse applications for new technology included Business Economics, Energy Humanity, Fiji, participating in
our Sydney Design School
and excellence in an engaging way. Humanity to address this year’s theme
that has an impact on both our clients Futures and Transitions and Smart Cities. of Human Centred Design.
and our firm. This year, three-day programmes were
Our diverse skills networks enable held in Leavenworth (US), Sydney Throughout the event, participants were
Foresight is invaluable for our clients and us to share knowledge and promote (Australia), Shenzhen and Hong equipped with tools, knowledge and skills
we share our tools and research widely. new thinking across disciplines and Kong (China), Berlin (Germany) and which they used to address challenges
geographies. An ever greater focus on the Manchester and Liverpool (UK). Habitat for Humanity face in places like
expanding impact of digital technology Fiji. These include building shelters in
has been a notable feature this year. rural communities, preparing for cyclones
and improving access to clean water.
“Arup University is a very important part of our “Arup’s Design School gave Habitat for Humanity Challenging, intense and ultimately
strategy. We use it to keep our skills at the the opportunity to understand the principles and rewarding, this kind of real-world
assignment is a great example of the value
cutting-edge in learning and development for application of Human Centred Design in relation to our Design Schools continue to have.
all our people. What’s more, it’s a vehicle for our its home-building programs . We hope to take the
research and foresight activity. We use it to look solutions which participants identified and apply
over the hill to see what might be coming next.” them into our work of improving shelter in Fiji.”
Gregory Hodkinson John Lamerton
Chairman Head of Partnerships & Organisational Development
Habit for Humanity
@CYBERTECTURE · 2016
Discussing the direction of the world – thank you for having
me @Arup #arupuniversity topic ‘crossing boundaries’.
OUR PEOPLE
Arup University
Investing in our capability
308 Beyond a rich mix of talent and a desire

to share and collaborate, a third trait of
our people is a willingness to constantly
Our Drivers for Change app is a
good example of the kind of practical
outputs we’ve developed this year. It
Research projects
improve and push new boundaries. This features our exclusive research on ten
through Arup
doesn’t happen by itself, it needs to be forces shaping the built and natural
University
fed and nurtured. Arup University is environments, ranging from climate
how we do that. change to water. Each of these topics can
£3.8m At its core, Arup University promotes

knowledge development and knowledge
be explored through five lenses (social,
technological, economic, environmental,
Spent globally on our and political) providing the user with a
sharing – ultimately informing the
research projects rich source of insights.
thinking we apply to client work.
KNOWLEDGE SHARING
KNOWLEDGE DEVELOPMENT
Knowledge sharing at Arup takes a
Knowledge development sees us making
number of forms. We offer learning
significant investments in new research
opportunities ranging from online
– often in strategic partnerships with
modules on specific technical topics
academia and industry.
to more immersive academic-led DESIGN SCHOOL Finally, our annual Design Schools Amongst a host of interesting outcomes
This collaboration creates technical programmes in subjects of strategic Sydney, Australia provide an opportunity for our people to was the work undertaken in Sydney
innovation, thought-leadership and importance to the firm. These have Masi Latinara, Habitat for learn more about our principles of quality which saw us partner with Habitat for
diverse applications for new technology included Business Economics, Energy Humanity, Fiji, participating in
our Sydney Design School.
and excellence in an engaging way. Humanity to address this year’s theme
that has an impact on both our clients Futures and Transitions and Smart Cities. of Human Centred Design.
and our firm. This year, programmes were held in
Our diverse skills networks enable Leavenworth (US), Sydney (Australia), Throughout the event, participants were
Foresight is invaluable for our clients and us to share knowledge and promote Shenzhen and Hong Kong (China), equipped with tools, knowledge and skills
we share our tools and research widely. new thinking across disciplines and Berlin (Germany) and Manchester which they used to address challenges
geographies. An ever greater focus on the and Liverpool (UK). Habitat for Humanity face in places like
expanding impact of digital technology Fiji. These include building shelters in
has been a notable feature this year. rural communities, preparing for cyclones
and improving access to clean water.
“Arup University is a very important part of our “Arup’s Design School gave Habitat for Humanity Challenging, intense and ultimately
strategy. We use it to keep our skills at the the opportunity to understand the principles and rewarding, this kind of real-world
assignment is a great example of the value
cutting-edge in learning and development for application of Human Centred Design in relation to our Design Schools continue to have.
all our people. What’s more, it’s a vehicle for our its home-building programs . We hope to take the
research and foresight activity. We use it to look solutions which participants identified and apply
over the hill to see what might be coming next.” them into our work of improving shelter in Fiji.”
Gregory Hodkinson John Lamerton
Chairman Head of Partnerships & Organisational Development
Habitat for Humanity
@MISSKIMSHERWIN · 2016
‘Why Human Centred Design matters’ – challenging thinking
at the @arupaustralasia #designschools2016 #arupuniversity
OUR PEOPLE
Making more of a difference
“Humanitarianism implies a social

conscience, a wish to do socially useful
work, and to join hands with others
fighting for the same values.”
– Sir Ove Arup
9,300
MAKING A MEANINGFUL
CONTRIBUTION
This year Arup undertook 155 community “We worked with the local responders to
Hours volunteered by engagement projects around the world. help balance the need to demolish unsafe
our staff members These projects have one thing in common: buildings with the need to recover things
they are driven by our employees’ desire for the community.”
155
to do more with their expertise than just
According to the UN Refugee Agency
advance their careers or grow our business.
last year the global figure for ‘forcibly
They reflect a collective desire to make a
Major projects displaced people’ stood at over 65 million.
meaningful contribution to communities
undertaken around These unprecedented numbers create
and genuinely ‘shape a better world’.
the world large housing issues, which our design
We committed £2.4m to these causes, teams in Europe were eager to address.
£5m
with our people willingly giving their
Partnering with Netherlands-based
own time as well, spending more than
design platform ‘What Design Can Do’,
9,300 hours working unpaid on a wide
Global Challenge Fund we developed AGRIshelter as a practical
variety of community engagement
commitment to larger and sustainable housing solution. The
projects. The following four projects
scale projects over shelter is built from biodegradable, local
are a small selection of the impact our
the next five years materials which are durable, provide
people have made.
good insulation and are readily available
In April 2016 a major earthquake hit in and around every city. The whole
three regions in Ecuador. We sent a 35m2 unit can be erected in one day
team to undertake urgent structural by people with minimum skills and is
assessments. Taking direction from the equally quick to dismantle.
emergency coordination centre, 150
A full-scale prototype was built in Milan
buildings – including 22 schools – were
in February 2017 with Arup volunteers
formally assessed in 10 days. Francisco
from European offices working alongside
Pavia, Senior Civil Engineer on the
a community of political refugees. Further
Ecuador earthquake response team
development of this bold and innovative
showed how the skills our people
solution is currently in progress.
possess can be vital in helping affected
communities respond and recover,
EARTHQUAKE Arup engineers Anna

STRUCTURAL Pavan (right) and Francisco
ASSESSMENTS Pavia (centre), discussing
Pedernales, Ecuador post-earthquake building
assessments.
OUR PEOPLE
Making more of a difference
“Humanitarianism implies a social

conscience, a wish to do socially useful
work, and to join hands with others
fighting for the same values.”
– Sir Ove Arup
9,300
MAKING A MEANINGFUL
CONTRIBUTION
This year Arup undertook 155 community “We worked with the local responders to
Hours volunteered by engagement projects around the world. help balance the need to demolish unsafe
our staff members These projects have one thing in common: buildings with the need to recover things
they are driven by our employees’ desire for the community.”
155
to do more with their expertise than just
According to the UN Refugee Agency
advance their careers or grow our business.
last year the global figure for ‘forcibly
They reflect a collective desire to make a
Major projects displaced people’ stood at over 65 million.
meaningful contribution to communities
undertaken around These unprecedented numbers create
and genuinely ‘shape a better world’.
the world large housing issues, which our design
We committed £2.4m to these causes, teams in Europe were eager to address.
£5m
with our people willingly giving their
Partnering with Netherlands-based
own time as well, spending more than
design platform ‘What Design Can Do’,
9,300 hours working unpaid on a wide
we developed AGRIshelter as a practical
Global Challenge Fund variety of community engagement
and sustainable housing solution. The
“My mentor shared many
commitment to larger projects. The following four projects
scale projects over shelter is built from biodegradable, local engineering ideas which inspired
are a small selection of the impact our
the next five years people have made.
materials which are durable, provide me a lot. Now I have a clearer idea
good insulation and are readily available
In April 2016 a major earthquake hit in and around every city. The whole
of what I want to be in the future.”
three regions in Ecuador. We sent a 35m2 unit can be erected in one day Leung Hei-Tung
team to undertake urgent structural by people with minimum skills and is Arup 20+20 Mentee
assessments. Taking direction from equally quick to dismantle.
the emergency coordination centre,
A full-scale prototype was built in Milan
150 buildings – including 22 schools
in February 2017 with Arup volunteers
– were formally assessed in 10 days.
from European offices working alongside
Francisco Pavia, Senior Civil Engineer
a community of political refugees. Further
on the Ecuador earthquake response
development of this bold and innovative
team showed how the skills our people
solution is currently in progress. HONG KONG 20+20 cleanups to hikes, and For a year, 20 Arup staff
possess can be vital in helping affected
MENTORSHIP blood donation to rice sales. members were mentors to
communities respond and recover, PROGRAMME Throughout the year, they 20 underprivileged secondary
Hong Kong, Greater China demonstrated how a culture school students, giving advice
of community engagement is and guidance on their education
J A C K E T D O N AT I O N to provide jackets for the In Hong Kong, where this
fundamental and driven from and careers. Outstanding
Butuo, Greater China underprivileged children in year we celebrated our 40th
the grassroots. Among the students received scholarships
Butuo, Sichuan province. anniversary, our staff members
Staff members in Hong Kong highlights was their work with from Arup to continue onto
The temperature there can raised the bar with the charity
and mainland China offices young students on the 20+20 higher education.
drop to -20°C in winter. work and fundraising they
joined a donation drive Mentorship Programme.
carried out, from coastal
16 17
OUR PEOPLE
Meeting our own targets

SUPPORTING OUR
COMMUNITIES
We tend to operate on an intimate and The charity helps disadvantaged Another area where our people make Many of our offices are in BREEAM or
local scale where our input can make a young Australians to make the most a critical contribution is our own LEED-rated buildings, but we aspire to
big difference to individual lives. of their education. environmental performance. do even better. Our new office in Boston,
Massachusetts is a case in point. It is the
At the LauraLynn Children’s Hospice Finally, across the world more than To manage this we have a set of 15 key
first building in New England (and the
in Ireland, our engineers built a specially ten Arup offices have been contributing performance indicators (KPIs) covering
first of our global offices) to receive a
designed extension in response to a to a major mapping initiative that aims factors like energy use, transport and use
WELL Certified Gold award and aims to
fundamental patient need. This extension to increase vital access to some of the of materials and resources.
foster a sustainable healthy environment
will allow parents to sleep alongside remotest regions. Prompted by the likes
This year we have achieved a 5% where employees can thrive.
their children when they stay at the of Medicines Sans Frontier (MSF), staff
annual reduction in carbon emissions
Hospice – providing comfort at a across Arup worked on the Missing Maps
per employee, improving on the
time when it’s needed most. initiative. When complete, this resource
previous two years. A programme of
will allow charities like MSF to improve
In Australia, a long-term strategic staff awareness has been critical to this
the way they deliver programmes
partnership with Smith Family is success. So is the concerted effort “Arup’s WELL Certified Gold award
like malaria eradication schemes in
enabling our teams to support the
communities that until now were
we’ve made to ensure that our own demonstrates outstanding ‘healthy
most disadvantaged communities offices are a model of best-practice.
with a wide range of initiatives.
literally ‘off the map’. building’ leadership. IWBI’s mission
is to bring human health and wellness
to the forefront of building practices
globally, and it is leaders in the
building industry like Arup that are
helping to advance this movement.”
Rick Fedrizzi
Chairman and CEO, IWBI
MISSING MAPS
“Arup talk about resilience in cities, about TIME TO READ
Arup volunteers digitally trace Dublin and Cork, Ireland
satellite imagery, setting down physical infrastructure and space and the The Business in the Community
the first layer of map data
such as roads, rivers and importance of that in people’s lives. So Time to Read programme
sees volunteers from Arup
buildings. This is then used
to create usable maps for
providing information about that space working with children from
disadvantaged backgrounds
some of the world’s most
vulnerable regions.
as part of Missing Maps makes sense to improve their confidence
and foster a love of reading.
to people at Arup.”
Drawings by Calum from
Claire Fram 2nd Class in Sundays Well
Boys’ National School, Cork.
Geographic Information System specialist

OUR PEOPLE
Meeting our own targets

SUPPORTING OUR
COMMUNITIES
We tend to operate on an intimate and The charity helps disadvantaged Another area where our people make Many of our offices are in BREEAM or
local scale where our input can make a young Australians to make the most a critical contribution is our own LEED-rated buildings, but we aspire to
big difference to individual lives. of their education. environmental performance. do even better. Our new office in Boston,
Massachusetts is a case in point. It is the
At the LauraLynn Children’s Hospice Finally, across the world more than To manage this we have a set of 15 key
first building in New England (and the
in Ireland, our engineers built a specially ten Arup offices have been contributing performance indicators (KPIs) covering
first of our global offices) to receive a
designed extension in response to a to a major mapping initiative that aims factors like energy use, transport and use
WELL Certified Gold award and aims to
fundamental patient need. This extension to increase vital access to some of the of materials and resources.
foster a sustainable healthy environment
will allow parents to sleep alongside remotest regions. Prompted by the likes
This year we have achieved a 5% where employees can thrive.
their children when they stay at the of Medicines Sans Frontier (MSF), staff
annual reduction in carbon emissions
Hospice – providing comfort at a across Arup worked on the Missing Maps
per employee, improving on the
time when it’s needed most. initiative. When complete, this resource
previous two years. A programme of
will allow charities like MSF to improve
In Australia, a long-term strategic staff awareness has been critical to this
the way they deliver programmes
partnership with Smith Family is success. So is the concerted effort “Arup’s WELL Certified Gold award
like malaria eradication schemes in
enabling our teams to support the
communities that until now were
we’ve made to ensure that our own demonstrates outstanding ‘healthy
most disadvantaged communities offices are a model of best-practice.
with a wide range of initiatives.
literally ‘off the map’. building’ leadership. IWBI’s mission
is to bring human health and wellness
to the forefront of building practices
globally, and it is leaders in the
building industry like Arup that are
helping to advance this movement.”
Rick Fedrizzi
Chairman and CEO, IWBI
5%
Carbon emissions reduction per
employee from previous year
25%
Increase of sustainability
training per employee
99.8%
Staff in offices certified to
ISO 14001 Environmental
Management System
18 19
Celebrating Arup’s history
Engineering the World: Ove Arup
and the Philosophy of Total Design
2016’s exhibition at London’s Victoria & Albert Museum

(V&A) showcased our founder’s outstanding work and
the enduring strength of his design philosophy.
Engineering the World: Ove Arup and with leading architects like Berthold
the Philosophy of Total Design opened Lubetkin, Renzo Piano, Richard Rogers
in June 2016 at the V&A, London. and Norman Foster.
It was described by the V&A as The exhibition also featured some of

“painting a picture of the man whose Arup’s current work including major
ideas led to the creation of one of the most infrastructure projects like Crossrail and
innovative and influential engineering innovative technology like SolarLeaf, an
consultancies working today.” experimental bio-reactive façade system.
Part of the V&A’s Engineering Season, We were delighted that 75,000 people
the exhibition mixed archival materials visited the exhibition. They gained a
with immersive digital displays to bring clear insight into Ove Arup’s progressive
a lifetime of creativity and engineering approach and a wider understanding
excellence to life. of the role engineering and design plays
in driving human progress.
Key features included our work on
groundbreaking projects like the Sydney
Opera House and collaborations
ENGINEERING
THE WORLD
London, UK
The V&A Museum and the
exhibition entrance showing
the SolarLeaf panels in the
background.

“Arup’s legacy lives on, through his ongoing, world
famous engineering firm. Displays take the visitor
through early works, such as the London Zoo’s
Penguin Pool. Exhibits also touch upon key later
projects such as the Centre Pompidou in Paris and
the Menil Collection. Contemporary and ongoing
work by the office offers a fitting ending to the show,
hinting towards the future; façades using algae?
You name it – Arup is probably working on it.”
Ellie Stathaki
Architecture Editor, Wallpaper Magazine
“Ove Arup was the greatest engineer of the

20th century. Unconventional and playful in
his approach, his collaborative working style
revolutionised building design during his lifetime
and influenced how buildings are made today.”
Maria Nicanor and Zofia Trafas White
Co-curators of the exhibition, V&A
A sketch by Ove Arup Exhibition overview Centre Pompidou in Paris with

capturing the essence all of the building’s services on
Ove Arup (centre) with
of an engineer its exterior
colleagues Michael Lewis and
Jack Zunz on the site of the The Penguin Pool at London
Sydney Opera House, 1964 Zoo completed by Ove Arup
in 1934
Model of the Sydney
Opera House

OUR WORK
Finding a
better way
Our work around the world is shaped

by the belief in doing everything ‘as
well as it can be done’. As ideas and
technology evolve, that means constantly
finding new and better ways to address
many of the big issues of our age.
THE SMILE panels of hardwood, cross- Designed in collaboration benchmarks in terms of its
London, UK laminated timber ever made, with architect Alison Brooks, slender form. More importantly,
the project is the culmination of The Smile is not just an it shows that American
The Smile aims to transform the
15 years of research between experimental structure. tulipwood, an abundant,
way architects and engineers
Arup and the American Turned on end, it resembles lightweight and strong
approach timber construction.
Hardwood Export Council. the stabilising core of a five- hardwood, has great potential
Built from 12 of the largest
storey building and sets new as a structural material.

“We have made a commitment
to integrate the UN’s Sustainable
Development Goals across our firm.”
Gregory Hodkinson
Chairman
LEADING THINKING ON
CRITICAL RESOURCES
Arup is a firm based on strong values We are using these Goals as a
and a clear ethos. When these were set framework against which to set project
out by Ove Arup in the early 1970s, aspirations and targets for the most
sustainability wasn’t yet part of common important aspects of social, economic
vocabulary. Almost 50 years on, it’s clear and environmental sustainability. In
his ideas about ‘a humane organisation’, particular, we have seen them as a focus
‘straight and honourable dealings’ and for innovation and new thinking, and
‘social usefulness’ align with current a bridge to driving progress across all
priorities, including the principles set out in areas of the built environment.
the UN’s Sustainable Development Goals.
THE SMILE panels of hardwood, cross- Designed in collaboration benchmarks in terms of its
London, UK laminated timber ever made, with architect Alison Brooks, slender form. More importantly,
the project is the culmination of The Smile is not just an it shows that American
The Smile aims to transform the
15 years of research between experimental structure. Tulipwood, an abundant,
way architects and engineers
Arup and the American Turned on end, it resembles lightweight and strong
approach timber construction.
Hardwood Export Council. the stabilising core of a five- hardwood, has great potential
Built from 12 of the largest
storey building and sets new as a structural material.

DEADLINE 2020 C R E AT I N G M O R E S U S TA I N A B L E
Practical and results AND RESILIENT CITIES
driven, the report includes With two thirds of the world’s population Arup and C40 are united in our view that
a comprehensive roadmap expected to live in urban areas by 2050, the next four years are critical if we want
setting out specific steps
a city can take. These all innovative thinking in cities will be critical to halt the growth of emissions. Cities
align with the overall aim of if the sustainability goals set out by the UN need to be bold and make decisions
reducing annual CO2 output are to be met. Our work this year with the now, but they cannot do it alone. Taking
per city resident from 5.0
tonnes now to 2.9 in 2030. C40 Cities Climate Leadership Group is action will require approximately
The graphic below summarises
a significant contribution towards turning $375 billion in investment by national
content from the full report, this thinking into meaningful actions. governments and the private sector over
Deadline 2020: How cities the next four years. If we do that we have
will get the job done, available Match funding the C40’s £1million
the opportunity to deliver a new era of
on arup.com. investment, Arup has developed
climate-ready cities that are efficient,
Deadline 2020. This is a detailed report
resilient and liveable.
setting out the steps cities need to take
to limit average global temperature rises
to 1.5 degrees as agreed at last year’s
COP21 Summit in Paris.
MINI LIVING Another aspect of sustainable cities The first development at Storkower
Milan, Italy is a focus on new forms of housing. Straße, will be made up of 129 apartments
C40 BY 2050 MINI Living is a prototype Providing affordable and attractive each optimising 16m2 of space.
DEADLINE 2020: HEADLINE FINDINGS 5.I TCO2 / PERSON TODAY,
2.9 TCO2 / PERSON BY 2030 O TCO2e/
YEAR
PER PERSON $375ON
BILLI
housing concept first
showcased at the Salone
places to live is a key challenge for cities
Air quality is a further challenge for
around the world. Ensuring that they also
PARIS
BUT HOW
del Mobile in Milan.
CIT
Deadline 2020 presents the A PIES HAV To remain within a 1.5 degree From 2016 to 2050, over
DO WE
DELIVER IT?
LA E
N global cities. Our report, Cities Alive:
86 CITIES
first significant pathway for temperature rise, average per $1 trillion investment is
align with the energy and sustainability
COP2I
relating the ambition of the capita emissions across C40 required across all C40 cities
Green Building Envelopes looks at
Paris Agreement to action cities would need to drop from to meet the ambition of the
targets set by bodies like the UN makes
on the ground. over 5 tCO2e per capita today Paris Agreement through ways of addressing this major issue.
to around 2.9 tCO2e per capita new climate action. this challenge even greater.
NATIONS AGREE TO LIMIT by 2030. Specifically the impact on local air
GLOBAL WARMING TO I.5 C
Our work on MINI Living – a quality of elements like living walls,
collaboration with Japanese architects green roofs, roof gardens and vertical
I4,000 MORE 2020
ON and carmaker MINI – explored farming. Collectively described as ‘green
HIGHEST EMITTERS MUST0 WE HAVE FOUR YEARS TO CHANGE THE WORLD CLIMATE ACTIONS
DO MOST BY 202 WE HAVE ideas around the development of micro- envelopes’ the report concluded that these
Mayors can deliver or Wealthier, high carbon cities 4 YEARS DEADLINE 2020 neighbourhoods, where each apartment elements can improve air quality by up to
influence just over half must deliver the largest savings TO ACT Action taken in the next four years
of the savings needed to between 2017-2020. As of 2017, will determine if it is possible for is comprised of a mix of private and 20%. Combined with added benefits like
put C40 cities on a 1.5 cities with GDP over $15,000 cities to get on the trajectory
degree trajectory. That per capita must begin to reduce required to meet the ambition shared space. Combining a bold vision temperature control and soundproofing,
includes a total of 525 their per capita emissions of the Paris Agreement.
GtCO2e by 2100. immediately. with careful design consideration, it’s the report made a strong case for the
70%
a good example of the kind of thinking meaningful role green spaces can make
ACTIONS cities around the world urgently need. to a better urban landscape.
C40 MAYORS SCALE
CAN AND
WILL ACT OT/CAPITA NEGATIVE EMISSIONS UP WE MUST ACT In a similar vein, the Berlinovo project
has seen us exploring a new concept for
Action to deliver structural Even with all required ACTION BY C40 CITIES CAN HAVE
changes from outside actions taken as per city HUGE MAGNIFICATION micro-apartments to meet the need for
cities (i.e. electrical grid trajectories, substantial
de-carbonisation), must carbon sequestration will
By 2100, they could have
saved up to the equivalent
affordable student accommodation in
start to have a significant
impact from 2023.
also be required by national
governments if cities are
of 40% of the reductions
necessary for a 1.5 degree
the German capital.
to stay on a 1.5 degree scenario.
trajectory post 2050.
CITIES CAN DELIVER UP TO 40% OF

SAVINGS NEEDED FOR I.5 DEGREE WORLD

Application of a different type of
technology led to us creating Pedesta,
a new glass-fibre reinforced polymer
modular bridge developed with
HAUT THE MOST ADVANCED construction expert Mabey.
Amsterdam, REUSABLE BUILDING YET
London, UK The bridge is modular, made up of 1m
The Netherlands
Whilst timber can be a sound of this prototype building
sections that can be bolted together to
Due to its large CO2 storage
capacity, building in wood is and sustainable material, a is fully aligned to circular form a complete bridge. This means
one of the most talked about building that’s built around a economy principles developed the bridge can be delivered to sites
innovations in sustainable zero waste ethos goes even through our work with the
further. The Circular Building Ellen MacArthur Foundation.
where heavy equipment can’t reach.
construction. The use of
wood in HAUT is helping in the seeks to showcase how In practice, this means that Its construction means it is 70% lighter
Municipality of Amsterdam’s this can work in practice. all components are tagged than steel, with up to 30 modules able
quest for CO2 neutrality. Developed in conjunction and logged on a ‘Materials
with Frener & Reifer, BAM Database’, allowing them to
to be connected in series.
Construction and The Built later be removed and reused,
Environment Trust, the design not wasted in landfill.
Associate, Rebecca Stewart says,
“We are focused on engineering
solutions to make bridges more resilient
and simpler to construct. This modular
bridge is quick and easy to install,
minimises disruption to the surrounding
communities and significantly reduces
M A K I N G A M AT E R I A L W O R K I N G I N N E W W AY S ongoing maintenance costs. We can see
DIFFERENCE Meeting the kinds of ambitious this bridge being used in many ways –
Materials is another area where we have In Amsterdam we have taken the use goals set out in the UN’s Sustainable from rail footbridges to road and
applied innovation to deliver tangible of timber up a level. The 73m high, Development Goals means working river spans.”
progress against the UN’s Sustainable 21-storey HAUT will include 55 in new ways too.
Development Goals. apartments and will be the tallest timber The development of Pedesta was
structure in the Netherlands. It carefully A great example of this is our US part funded by Arup Ventures, which
Timber is perhaps the world’s oldest team’s answer to the problem of easily provides support to employees
balances robust fire safety standards with
building material. Produced and used in measuring vibrations. developing products, exploring new
clear sustainability benefits, including the
the right way, it’s also sustainable and business models and taking innovative
embedded storage of more than three Accurate measurement typically requires
adaptable. Three projects this year have solutions to market.
million kilograms of CO2. highly calibrated (and very expensive)
explored how it can be used in new and
better ways. On the other side of the world, we equipment, but from time to time it is
have teamed up with the Australian useful to take a quick vibration reading
In London, Arup collaborated with before embarking on a full investigation.
Government, the University of
architect Alison Brooks to create The
Queensland, Lendlease and Hyne Recognising that most smartphones now
Smile, a gravity defying 34m-long wooden
Timber to form the Centre for Future include serviceable accelerometers – a
arc. Showcased at the London Design
Timber Structures. This centre will type of sensor used to measure vibration
Festival, it’s designed to demonstrate the
research ways to use timber to meet – Arup developed Footfall, an app that
structural possibilities that come from
the challenges of safe and sustainable can take measurements when the phone
using cross-laminated hardwood.
high-rise construction. is placed on a vibrating surface.
The app is intended to be a handy tool

for preliminary vibration measurements
– helping everyone understand potential
problems quickly and easily. Free to
download from Apple’s AppStore, it
also includes background information
explaining the basics of vibration
measurement to help non-engineers
interpret what they’re seeing.

“The Circular Building shows that through P E D E S TA Application of a different type of
A new, glass-fibre reinforced, technology led to us creating Pedesta,
collaboration and digital technology, we can polymer modular bridge. Each
a new glass-fibre reinforced polymer
module is 1m long and can
design buildings where the materials can be be bolted together to form a modular bridge developed with
re-used. As an industry, we should aim to complete bridge. construction expert Mabey.
eliminate waste and design for re-use.” The bridge is modular, made up of 1m
sections that can be bolted together to
Stuart Smith
form a complete bridge. This means
Director
the bridge can be delivered to sites
where heavy equipment can’t reach.
Its construction means it is 70% lighter
than steel, with up to 30 modules able
to be connected in series.
Associate, Rebecca Stewart says,
“We are focused on engineering
solutions to make bridges more resilient
and simpler to construct. This modular
bridge is quick and easy to install,
minimises disruption to the surrounding
communities and significantly reduces
M A K I N G A M AT E R I A L W O R K I N G I N N E W W AY S ongoing maintenance costs. We can see
DIFFERENCE Meeting the kinds of ambitious this bridge being used in many ways –
Materials is another area where we have In Amsterdam we have taken the use goals set out in the UN’s Sustainable from rail footbridges to road and
applied innovation to deliver tangible of timber up a level. The 73m high, Development Goals means working river spans.”
progress against the UN’s Sustainable 21-storey HAUT will include 55 in new ways too.
Development Goals. apartments and will be the tallest timber The development of Pedesta was
structure in the Netherlands. It carefully A great example of this is our US part funded by Arup Ventures, which
Timber is perhaps the world’s oldest team’s answer to the problem of easily provides support to employees
balances robust fire safety standards with
building material. Produced and used in measuring vibrations. developing products, exploring new
clear sustainability benefits, including the
the right way, it’s also sustainable and business models and taking innovative
embedded storage of more than three Accurate measurement typically requires
adaptable. Three projects this year have solutions to market.
million kilograms of CO2. highly calibrated (and very expensive)
explored how it can be used in new and
better ways. On the other side of the world, we equipment, but from time to time it is
have teamed up with the Australian useful to take a quick vibration reading
In London, Arup collaborated with before embarking on a full investigation.
Government, the University of
architect Alison Brooks to create The
Queensland, Lendlease and Hyne Recognising that most smartphones now
Smile, a gravity defying 34m-long wooden
Timber to form the Centre for Future include serviceable accelerometers – a
arc. Showcased at the London Design
Timber Structures. This centre will type of sensor used to measure vibration
Festival, it’s designed to demonstrate the
research ways to use timber to meet – Arup developed Footfall, an app that
structural possibilities that come from
the challenges of safe and sustainable can take measurements when the phone
using cross-laminated hardwood.
high-rise construction. is placed on a vibrating surface.
The app is intended to be a handy tool

F O O T FA L L for preliminary vibration measurements
Arup’s Footfall app was – helping everyone understand potential
launched in 2016. It can problems quickly and easily. Free to
be used for preliminary
on-site vibration testing
download from Apple’s AppStore, it
in buildings, floors, stairs also includes background information
and footbridges. explaining the basics of vibration
measurement to help non-engineers
interpret what they’re seeing.

OUR WORK
Shaping a
better world
Arup operates as one firm. That means

much more to us than a network of offices.
It means a shared and defining philosophy
that underlies everything we do.
From Sydney to San Francisco, Berlin

to Beijing, our work this year has seen
us develop innovative ways to drive
progress and meet human needs. The
benefits from both are clear, as is the
direct alignment with the core principles
Sir Ove Arup set for our firm.
ANNA MEARES Built to provide cycling fans

VELODROME the best possible view of
Brisbane, Australia the action, the Anna Meares
Velodrome is based around a
column-free design featuring
a 118m-span parabolic roof.

O F F I C E L O C AT I O N S
AUSTRALIA IRELAND SOUTH KOREA

Adelaide Cork Seoul
Brisbane Dublin
S PA I N
Cairns Galway
Madrid
Canberra Limerick
Melbourne THAILAND
I T A LY
Perth Bangkok
Milan
Sydney TURKEY
Townsville J A PA N
Ankara
Tokyo
BRUNEI Istanbul
Bandar Seri Begawan M A L AY S I A
UNITED ARAB
Kota Kinabalu E M I R AT E S
CAMBODIA
Kuala Lumpur Abu Dhabi
Phnom Penh
Penang Dubai
CANADA
MAURITIUS
Montreal UNITED KINGDOM
Bagatelle Belfast
Toronto
NETHERLANDS Bristol
COLOMBIA
Amsterdam Cardiff
Bogota Edinburgh
NEW ZEALAND
DENMARK Glasgow
Auckland
Copenhagen Leeds
NIGERIA Liverpool
GERMANY
Abuja London
Berlin
Lagos Manchester
Düsseldorf
Newcastle
Frankfurt PHILIPPINES
Nottingham
Manila
G R E AT E R C H I N A Sheffield
Beijing POLAND Solihull
Chongqing Krakow Winchester
Guangzhou Warsaw
U N I T E D S TAT E S
Hong Kong Q ATA R Boston
Macau Doha Chicago
Shanghai
Houston
Shenzhen RUSSIA
Los Angeles
Taipei Moscow
New Jersey
Wuhan SERBIA New York
INDIA Belgrade San Francisco
Hyderabad SINGAPORE Seattle
Mumbai Singapore Washington DC
INDONESIA SOUTH AFRICA VIETNAM
Jakarta Cape Town Ho Chi Minh City
Durban ZIMBABWE
Johannesburg Harare
ANNA MEARES
118m 4,000
VELODROME
Brisbane, Australia
Span of Number of people the

parabolic roof velodrome can expand
to accommodate

Our work in Australia and South
East Asia continues to have people
at its heart. From world-class
sports stadia where ‘fans come
first’, to urban developments
and transport networks carefully
planned to optimise quality of
life, the needs of individuals have
constantly been front-of-mind.
200 GEORGE STREET

Sydney, Australia
The gold, timber façade of
200 George Street, also known
as the EY Centre, is much more
than a design feature. It’s a
core part of a comprehensive
sustainability strategy that has
helped achieve award-winning
energy and environmental
performance.
31
HARNESSING NEW TECHNOLOGY IMPROVING EXPERIENCES
“People will be blown away when
The latest landmark on the Sydney skyline Listening and responding to our clients’ needs
is remarkable, not only for its unique golden is second nature to Arup and across the firm we they go there. People use words
wood façade, but also because it’s one of the are aware that the views of end-users are just like ‘awesome’ and ‘world-class’
first ‘smart’ buildings in Australia – setting a as important. The new multi-purpose Optus and this will live up to that.”
benchmark for sustainable performance. Stadium in Western Australia is a case in point.
Ron Alexander
200 George Street, also known as the EY Centre, Using information gathered by the State project Co-chair, Optus Stadium Steering Committee
utilises a network of digital sensors that respond team from sports fan user groups, we’ve
to occupancy and environmental conditions. helped create a ‘fans first’ design that delivers
These sensors control automated timber shading- an exceptional atmosphere and experience
blinds applied across the building’s closed-cavity – whether supporters are watching cricket,
façade. Combined with high levels of air tightness, Australian football, rugby, soccer, or concerts.
these features significantly reduce costs for heating
Key ‘fans first’ features include the largest
and cooling. They also ensure optimum working
digital scoreboards in the southern hemisphere,
conditions. A further innovation is a smart
a lightweight fabric roof that responds to
tenancy app developed by the client, Mirvac.
Perth’s climatic conditions for increased
This allows the building’s managers to access live
comfort and future-proof stadium technology
data from the sensor network regarding ongoing
that delivers full 4G and Wi-Fi coverage across
operational and sustainability performance.
the stadium and the surrounding sports precinct.
These measures, alongside full LED lighting A distinctive added touch is provided by the
(a first in Australia), grey water recycling, the bronze façade and fabric roof. These reflect
latest in energy and water efficient fixtures and LED lighting in the home team’s colours at
space for 300 bicycles have all contributed to the night – creating an even stronger sense of
building’s exemplary environmental credentials. place for every fan.
These have been acknowledged through a six-
Keeping with the sporting theme, our work
star Green Star design rating from the Green
on the new Anna Meares Velodrome was also
Building Council of Australia, a WELL Certified
shaped by spectator needs.
Gold award and a five and four star NABERS
rating for energy and water respectively. No sports fan wants their view obstructed,
so designs for the velodrome were column
Use of new technology played an equally
free. Making this a practical reality involved
important role in a very different project –
the design and construction of a 118m-span
this time in Victoria.
parabolic roof.
As lead consultant on the Hoddle Street
With no columns to support it, this roof needed
Initiative, Arup was eager to maximise the
to be extremely efficient and lightweight. We
use of advanced technology to improve one of
achieved this by applying advanced digital
Melbourne’s key arterial routes – balancing the
design techniques, creating a roof with a steel
competing needs of pedestrians, cyclists, buses,
weight of just 50kg/m2. Both elegant and
trams, freight and private vehicles.
functional, it’s a critical feature of a world-class
We proposed groundbreaking smart technology facility optimised for cycling fans and worthy
features, such as real-time public transport of events like the Commonwealth Games.
60,000 + O P T U S S TA D I U M
priority and enhanced customer information
which were then combined with innovative Perth, Australia
When the stadium opens in
intersection designs to optimise efficiency and The new world-class venue 2018, three sports teams will
minimise delays along what is one of the busiest will accommodate 60,000 play their home games there:
transport corridors in Australia. Innovations of sports fans, with the option to
Perth’s two Australian Football
League (AFL) teams, Fremantle
this kind will increase public transport priority, increase to 70,000 if required. Football Club and the West
improve walking and cycling conditions, and It can be readily reconfigured Coast Eagles, and Perth’s
create safer, more reliable journeys for private to accommodate athletics,
Twenty20 cricket team, the
Perth Scorchers.
and commercial vehicles alike. allowing it to stage major
international events like the
Commonwealth Games.
HARNESSING NEW TECHNOLOGY IMPROVING EXPERIENCES
The latest landmark on the Sydney skyline Listening and responding to our clients’ needs
is remarkable, not only for its unique golden is second nature to Arup and across the firm we
wood façade, but also because it’s one of the are aware that the views of end-users are just
first ‘smart’ buildings in Australia – setting a as important. The new multi-purpose Optus
benchmark for sustainable performance. Stadium in Western Australia is a case in point.
200 George Street, also known as the EY Centre, Using information gathered by the State project
utilises a network of digital sensors that respond team from sports fan user groups, we’ve
to occupancy and environmental conditions. helped create a ‘fans first’ design that delivers
These sensors control automated timber shading- an exceptional atmosphere and experience
blinds applied across the building’s closed-cavity – whether supporters are watching cricket,
façade. Combined with high levels of air tightness, Australian football, rugby, soccer, or concerts.
these features significantly reduce costs for heating
Key ‘fans first’ features include the largest
and cooling. They also ensure optimum working
digital scoreboards in the southern hemisphere,
conditions. A further innovation is a smart
a lightweight fabric roof that responds to
tenancy app developed by the client, Mirvac.
Perth’s climatic conditions for increased
This allows the building’s managers to access live
comfort and future-proof stadium technology
data from the sensor network regarding ongoing
that delivers full 4G and Wi-Fi coverage across
operational and sustainability performance.
the stadium and the surrounding sports precinct.
These measures, alongside full LED lighting A distinctive added touch is provided by the
(a first in Australia), grey water recycling, the bronze façade and fabric roof. These reflect
latest in energy and water efficient fixtures and LED lighting in the home team’s colours at
space for 300 bicycles have all contributed to the night – creating an even stronger sense of
building’s exemplary environmental credentials. place for every fan.
These have been acknowledged through a six-
Keeping with the sporting theme, our work
star Green Star design rating from the Green
on the new Anna Meares Velodrome was also
Building Council of Australia, a WELL Certified
shaped by spectator needs.
Gold award and a five and four star NABERS
rating for energy and water respectively. No sports fan wants their view obstructed,
so designs for the velodrome were column
Use of new technology played an equally
free. Making this a practical reality involved
important role in a very different project –
the design and construction of a 118m-span
this time in Victoria.
parabolic roof.
As lead consultant on the Hoddle Street
With no columns to support it, this roof needed
Initiative, Arup was eager to maximise the
to be extremely efficient and lightweight. We
use of advanced technology to improve one of
achieved this by applying advanced digital
Melbourne’s key arterial routes – balancing the
design techniques, creating a roof with a steel
competing needs of pedestrians, cyclists, buses,
weight of just 50kg/m2. Both elegant and
trams, freight and private vehicles.
functional, it’s a critical feature of a world-class
We proposed groundbreaking smart technology facility optimised for cycling fans and worthy
features, such as real-time public transport of events like the Commonwealth Games.
x9
O P T U S S TA D I U M
priority and enhanced customer information
which were then combined with innovative Perth, Australia
When the stadium opens in
intersection designs to optimise efficiency and Engineered to be as inclusive 2018, three sports teams will
minimise delays along what is one of the busiest as possible for all fans, the play their home games there:
transport corridors in Australia. Innovations of stadium has wheelchair
Perth’s two Australian Football
League (AFL) teams, Fremantle
this kind will increase public transport priority, positions on all levels and Football Club and the West
improve walking and cycling conditions, and nine times more permanent Coast Eagles, and Perth’s
create safer, more reliable journeys for private ACROD (Australian Council
Twenty20 cricket team, the
Perth Scorchers.
and commercial vehicles alike. for Rehabilitation of Disabled)
parking bays than required by
the National Construction Code
Another example of our focus on the REALISING A CITY’S
FULL POTENTIAL
user was demonstrated through our
multi-disciplinary design work on a When Walter Burley Griffin and his
very different project at South Beach wife, Marion Mahony Griffin, originally
in Singapore. designed Australia’s capital Canberra,
an effective light rail system was a core
Combining state-of-the-art offices part of their plans. Sadly that part of their
with a wave-inspired roof, sunken plan never materialised.
courtyards and tropical planting, this
‘city in a garden’ creates an inspiring Over 100 years later and the impacts
natural haven within a busy metropolis, of this are still being felt. Car use in
and a benchmark for a more human, Australia’s capital is the highest in the
sustainable approach to large-scale country whilst use of public transport
commercial development. is the second lowest. This imbalance
creates congestion and inefficiency.
Built on a former army camp, this new It’s also unsustainable.
commercial development had to preserve
and integrate four buildings of historical Our goal as lead consultant on the
interest. Sweeping above them is a new Canberra Light Rail project was to bring
lightweight canopy that filters sunlight the Griffins’ original light rail vision to life
and solar glare and channels breezes in a form fit for a twenty-first century city.
through public areas. Coordinating over 20 separate technical
disciplines, we have taken the ambitious
The striking canopy delivers other scheme from feasibility and scoping
benefits too. Providing shade and through to enhanced definition design,
collecting rainwater, it’s part of a procurement and construction tendering.
comprehensive sustainability strategy
that will see the development saving Phase one of the scheme is now in
14,913MW of electricity and 173,000m3 construction with the 12km, 13-stop
of water every year. line opening in 2018. On completion the
SUN ANGLES
scheme will be genuinely transformative
Staying in9 :Singapore,
00–17:00 our reputation for – allowing Canberra to finally realise the
integrating heritage with nature saw Arup Griffins’ ambition.
as part of the winning team appointed to
develop a masterplan for Jurong Lake
District. This high-density, mixed-use
precinct is built around a high-speed rail
terminus and blends new waterways
S H E LT E R
FROM and green spaces with businesses
S H E LT E R and
SUN PHOTO- FROM RAIN
residential
V O LT A I C developments.
S It’s another
great example of putting people’s needs
at the heart of urban design.
DIFFUSED
D AY L I G H T
N AT U R A L
V E N T I L AT I O N
SOUTH BEACH part of a sustainability strategy

Singapore that will result in yearly savings
of 14,913MW of electricity and
The striking canopy provides
173,000m3 of water.
shade and collects rainwater as
FULL POTENTIAL
14,913MW of electricity and 173,000m3 construction with the 12km, 13-stop
SELGNA NUS
00:71–00:9 Staying in Singapore, our reputation for – allowing Canberra to finally realise the
R E TL E H S
R E TL E H S MORF and green spaces with businesses and
NIAR MORF -OTOHP NUS
S C I A TL O V residential developments. It’s another
DESUFFID
T H G I L YA D
L A R U TA N
N O I TA L I T N E V
SOUTH BEACH part of a sustainability strategy

Singapore that will result in yearly savings
of 14,913MW of electricity and
The striking canopy provides
173,000m3 of water.
shade and collects rainwater as
FULL POTENTIAL
SUN ANGLES 14,913MW of electricity and 173,000m3 construction with the 12km, 13-stop
9:00–17:00
Staying in Singapore, our reputation for – allowing Canberra to finally realise the
S H E LT E R
FROM S H E LT E R
SUN PHOTO- FROM RAIN and green spaces with businesses and
15,000
V O LT A I C S
residential developments. It’s another
Estimated daily trips in
Canberra that will switch
DIFFUSED
from car to light rail, creating
D AY L I G H T a city that’s more efficient
and sustainable
$1bn
Estimated uplift to the
local economy
CANBERRA LIGHT RAIL
34
Canberra, Australia 35
RAFFLES CITY
Hangzhou, China
Moving west, Asia is a region defined

by constant change. Our work
this year reflects that dynamism,
helping cities thrive, transport
networks grow and businesses and
communities operate more efficiently
and sustainably than ever before.
DESIGN AND ENGINEERING

An uncompromising design approach, and specialist fire and sustainability
combined with a demanding consultancy, we were able to realise the
sustainability target presented complex design in a way that was both
interesting challenges for our work practical and cost-effective.
at Raffles City in Hangzhou, China.
This focus on economic value also applied
From a design perspective, the complex to the development’s sustainability
form of the development needed careful strategy. Following comprehensive
consideration by our multi-disciplinary energy consumption simulations, we
team. Comprised of an unusual, recommended the adoption of energy
twisting 250m, two-tower structure and and cost-saving systems including
undulating 10-storey retail podium, chilled water storage, natural ventilation,
the project required extensive use of optimised daylighting, heat recovery
digital modelling and simulation tools technology and CO2 sensors. The
to accommodate a series of constantly result is a building that achieved LEED
changing floor layouts. Applying a (Leaders in Energy and Environmental
genuinely ‘total design’ solution across Design) Gold certification and exceeds
structural and services engineering, its design and sustainability ambitions.

SOUTH ISLAND LINE SHAPING BETTER CITIES S H O U G A N G PA R K A D D R E S S I N G S U S TA I N A B I L I T Y
Hong Kong, Greater China Hong Kong is a high-density city with For the past six years Arup has worked Beijing, China F R O M T H E S TA R T
At Admiralty Station, we a confined and challenging terrain, and as lead consultant on Wat Mankong and Shougang Park occupies the Shougang Park is a project with an An additional outcome from the work is
added the South Island Line
limited scope to expand. This means Wang Burapha underground stations, site of a former steel mill in the important climate change mission. a comprehensive plan covering ecology,
station plus the enabling works west of Beijing. Its prime city sustainability and environmental issues,
new railway infrastructure solutions must and two intervention shaft structures Located in Beijing, China, it will be the
for the future Shatin to Central centre location offers huge
Link – underneath and adjacent be innovative, integrated and spatially in the centre of the city’s Chinatown scope for regeneration. country’s first C40 Climate Positive which has been developed by Arup
to an operational station.
clever. This was exactly the approach we district. Our multi-disciplinary development, designed to regenerate a and Beijing Municipal Institute of City
took on the city’s Mass Transit Railway services included: civil and structural former industrial area via a radical and Planning & Design (BICP). The findings
(MTR) system. engineering, geotechnics, architecture, far-reaching sustainability and climate- of this will inform a national policy
building services, fire engineering, change strategy. framework for the regeneration of other
The Kwun Tong Line Extension and industrial areas.
tunnel ventilation and passenger The 34 hectare site is designed as a
45m 5,000
South Island Line are among the most
movement analysis. Technical demands comprehensive low-carbon urban As part of our mission to ‘shape a better
complex projects ever undertaken
included creating structures suitable for development. Its scope includes world’ this award-winning planning
by the MTR Corporation. They saw
Depth of the cut and difficult geological conditions and a high Residents will live green buildings and transport, clean project is another example of how
Arup drawing together a wide range
cover box for the water table, and working beneath one of at the heart of the energy, and sustainable waste and we can help modern cities address
of multi-disciplinary skills to deliver
main connectivity the busiest intersections in the city. regeneration project water strategies. We also looked at the sustainability and climate change
stations, tunnels, and a depot, along
between the new and with preparatory works for high-end We also had to accommodate requirements provision of green spaces, heritage from the very beginning.
25,000
existing lines for the residential property developments. relating to the extension’s location in one conservation and rehabilitation of
South Island Line Particular challenges included the location, of Bangkok’s most historic areas. contaminated sites.
topography and ground conditions – the Jobs will be based
24m
Work on the whole extension will be
latter requiring complex excavation and on the site
finalised by 2019. This will complete
heavy underpinning work.
Bangkok’s first orbital rail network,
Span of the rock The Bangkok Blue Line Extension in easing the city’s chronic traffic
cavern for the South Thailand is a project that will have a congestion, and improving conditions
Island Line platform major impact in the country’s rapidly for Bangkok’s 8.3 million residents.
growing capital.

Turning an ambitious architectural design
into an elegant engineering solution is
the kind of challenge we relish. Our work
on Thailand’s tallest building is a perfect
example of us doing just that.
At 314m tall the MahaNakhon tower is

a striking addition to Bangkok’s Central
Business District.
The challenge was designing a

A M O R E PA C I F I C structural solution that could achieve the
Seoul, South Korea architectural vision from elements that
were both repeatable and economic to
produce. Working in close collaboration
with the architects Büro Ole Scheeren to
develop the tower’s form, we achieved a
solution that made use of locally available
MEETING OUR CLIENTS’ Our work on Coca Cola’s new regional building materials without compromising
COMPLEX CHALLENGES
headquarters in Tokyo, Japan saw on the key features of the original
In Seoul, South Korea, the new us helping the company advance its concept. These include the distinctive
headquarters for Korea’s largest commitment to sustainability in a cantilevered glass ‘skyboxes’ and terraces
cosmetics company, Amorepacific, number of interesting ways. that form the pixelated design and provide
is an important landmark in an area
Façades resembling the classic glass unparalleled views of the city below.
of the city that is regenerating. It saw
us realising the building’s technically Coke bottles work as wind-catchers As well as full structural and services
complex design, while meeting and alongside the building’s open- engineering, Arup provided skills in
demanding sustainability standards. air staircase act as a solar chimney the areas of advanced technology and
to maximise natural ventilation. For research, geotechnics, seismic design
Working alongside architects David lighting systems, a careful balance and wind engineering. The end result
Chipperfield, our team sought to create a between comfort and energy-saving was is a stunning mixed-used development
building that was both visually arresting achieved through the use of an automatic that justifies its prominent place on the
and highly efficient. The design of the LED lighting system incorporating Bangkok skyline.
building is a contemporary take on daylight and occupancy sensors.
traditional Korean cultural references, 25kW photovoltaic panels installed on
with a curtain façade made up of the rooftop effectively utilise natural
different sized aluminium fins the most energy to supply electricity direct to the
obvious and dramatic expression. building, whilst water conservation is
Beyond its exterior design, the project promoted through rainwater harvesting
takes a holistic approach to sustainability, that is used for flushing and irrigation.
integrating a wide range of features All told it’s an impressive and
to reduce consumption and improve comprehensive sustainability approach
efficiency. Notable elements include that influenced all aspects of our multi-
water conservation systems, sustainable disciplinary engineering services, and
material selection, natural ventilation and is the first Coca Cola head office in the
daylighting, and integration with carefully world to receive LEED Platinum rating.
considered exterior spaces. The building’s
sustainability credentials were recognised
through the award of the highest rating MAHANAKHON
from the Korean Green Building Code Bangkok, Thailand

and LEED Gold certification.

MEETING OUR CLIENTS’ Our work on Coca Cola’s new regional
COMPLEX CHALLENGES
headquarters in Tokyo, Japan saw
In Seoul, South Korea, the new us helping the company advance its
headquarters for Korea’s largest commitment to sustainability in a
cosmetics company, Amorepacific, number of interesting ways.
is an important landmark in an area
of the city that is regenerating. It saw Façades resembling the classic glass
us realising the building’s technically Coke bottles work as wind-catchers
complex design, while meeting and alongside the building’s open-
demanding sustainability standards. air staircase act as a solar chimney
to maximise natural ventilation. For
Working alongside architects David lighting systems, a careful balance
Chipperfield, our team sought to create a between comfort and energy-saving was
building that was both visually arresting achieved through the use of an automatic
and highly efficient. The design of the LED lighting system incorporating
building is a contemporary take on daylight and occupancy sensors.
traditional Korean cultural references, 25kW photovoltaic panels installed on
with a curtain façade made up of the rooftop effectively utilise natural
different sized aluminium fins the most energy to supply electricity direct to the
obvious and dramatic expression. building, whilst water conservation is
Beyond its exterior design, the project promoted through rainwater harvesting
takes a holistic approach to sustainability, that is used for flushing and irrigation.
integrating a wide range of features All told it’s an impressive and
to reduce consumption and improve comprehensive sustainability approach
efficiency. Notable elements include that influenced all aspects of our multi-
water conservation systems, sustainable disciplinary engineering services and
material selection, natural ventilation and saw the building receive Coca Cola’s
daylighting, and integration with carefully first ever LEED Platinum rating.
considered exterior spaces. The building’s
sustainability credentials were recognised
314m
through the award of the highest rating MAHANAKHON
from the Korean Green Building Code Bangkok, Thailand

and LEED Gold certification.
The tallest building
in Bangkok

Our work in Europe and Africa
has seen us meeting genuinely
ambitious goals. From buildings
that set new standards in sustainable
design to plans for the world’s
longest sub-sea tunnel for road
and rail, we have helped clients
go further and achieve more.
S TAV R O S N I A R C H O S
F O U N D AT I O N
C U LT U R A L C E N T R E
Athens, Greece
Comprised of the National
Library of Greece, the Greek
National Opera, and a
170,000m2 green space,
the Stavros Niarchos
Foundation Cultural Centre
is a world-class cultural
venue and prime example
of sustainable best practice.
@ P I L AT E S F O R W O _ M E N · 2 0 1 7
at Stavros Niarchos Foundation Cultural Centre.

Our work in Europe and Africa
has seen us meeting genuinely
ambitious goals. From buildings
that set new standards in sustainable
design to plans for the world’s
longest sub-sea tunnel for road
and rail, we have helped clients
go further and achieve more.
S TAV R O S N I A R C H O S
F O U N D AT I O N
C U LT U R A L C E N T R E
Athens, Greece
Comprised of the National
Library of Greece, the Greek
National Opera, and a
170,000m2 green space,
the Stavros Niarchos
Foundation Cultural Centre
is a world-class cultural
venue and prime example
of sustainable best practice.
@ A L E X A N D E R _ S O U R B AT I S · 2 0 1 7
And you shall be amazed at the world of books,
the gate of knowledge @snfcc #snfcc #Athens
MUSEUM ENERGY ACADEMY EUROPE
VOORLINDEN S U S TA I N A B L E D E S I G N F E AT U R E S
Wassenaar,
The Netherlands
Each calm, quiet room is
naturally lit, with no sunlight
shining directly on any of
the art installations.
A rainwater recycling The sloping roof A natural ventilation

system irrigates the and solar panels are system allows the
gardens and flushes designed to collect solar internal air temperature
the toilets. energy and naturally to adjust to changes in
light the building. the seasons.
E X PA N D I N G T H E A R T
OF THE POSSIBLE
SOUTH NORTH
In Athens, Arup worked with the Stavros
Niarchos Foundation on a project that’s
firmly focused on the future.
The ambitious Stavros Niarchos

Foundation Cultural Centre encompasses
the National Library of Greece, the Greek
National Opera and a 170,000m2 green
space where cultural events can be held.
The centrepiece of the development

is the new Opera House with a 1,400
capacity auditorium, inspired by ancient Further north in Europe, we’ve been
Greek amphitheatres and designed using helping a different cultural client address
sophisticated 3D modelling techniques. a more specific challenge. Optimising
natural daylight was the defining technical
Our expert knowledge is also an unseen
challenge for Museum Voorlinden – a
but critical feature of the National Library.
serene new pavilion housing the largest
Here, our skills in precise environmental
private art collection in the Netherlands.
control enable a vast collection of fragile
books and rare manuscripts to be stored Daylight can be both enemy and friend in
and managed safely. the art and conservation world – improving
viewing experiences but potentially COOL WARM
As well as being a cultural beacon, the RESERVOIR RESERVOIR
damaging priceless works of art.
Centre is a benchmark for environmental
best practice. A stunning 10,000m2 To address this challenge we applied our
canopy of photovoltaic cells provides expertise in natural lighting to provide
both shading and an estimated 2GWhrs an innovative solution where daylight
of energy per annum – enough to power falls indirectly through 115,000 angled
650 homes. Elsewhere, a range of passive tubes, spread across the pavilion roof.
design solutions optimise use of energy Combined with other features like a ENERGY ACADEMY The winter garden Earth, water and air
EUROPE forms an intermediate combine through
and water, creating a development worthy canopy and an external sun-shading grid, space between indoor a system that uses
Groningen,
of Greece’s first LEED (Leadership in this approach ensures all of the building’s and outdoor. groundwater to cool
The Netherlands and heat the building.
Energy and Environmental Design) rooms are naturally lit, with no direct
Providing space for 1,600
Platinum award. sunlight on any of the art installations. people, the building includes
research facilities, education
rooms, labs and offices. Here
researchers, students and
entrepreneurs can come
together to develop inspiring
solutions for tomorrow’s
energy needs.

MUSEUM S E T T I N G N E W S U S TA I N A B I L I T Y
VOORLINDEN S TA N D A R D S
Wassenaar, It stands to reason that an international
The Netherlands institute that specialises in energy
Each calm, quiet room is innovation, education and research
naturally lit, with no sunlight
would require their new building to be
shining directly on any of
the art installations. an exemplar of ultra-sustainable design.
The Energy Academy Europe at

the University of Groningen in the
Netherlands uses a range of innovative
approaches focused on the natural
potential of the sun, earth, water and air.
E X PA N D I N G T H E A R T The impact of the sun is reflected through
OF THE POSSIBLE
the shape and structure of the building.
In Athens, Arup worked with the Stavros This optimises the amount of daylight
Niarchos Foundation on a project that’s penetrating the interior and onto a
firmly focused on the future. huge bank of photovoltaic roof panels.
The ambitious Stavros Niarchos The result is a building that is not only
Foundation Cultural Centre encompasses naturally lit but energy neutral – creating
the National Library of Greece, the Greek as much electricity as it consumes.
National Opera and a 170,000m2 green Earth, water and air combine through
space where cultural events can be held. a system that uses groundwater to cool
The centrepiece of the development and heat the building, whilst a rainwater
is the new Opera House with a 1,400 recycling system irrigates the gardens
capacity auditorium, inspired by ancient Further north in Europe, we’ve been and flushes the toilets.
Greek amphitheatres and designed using helping a different cultural client address Finally, the interior environment is
sophisticated 3D modelling techniques. a more specific challenge. Optimising carefully controlled through a system
natural daylight was the defining technical of natural ventilation and the use of a
Our expert knowledge is also an unseen
challenge for Museum Voorlinden – a ‘winter garden’ that connects the inside
but critical feature of the National Library.
serene new pavilion housing the largest and outside of the building and allows
Here, our skills in precise environmental
private art collection in the Netherlands. the internal air temperature to adjust to
control enable a vast collection of fragile
books and rare manuscripts to be stored Daylight can be both enemy and friend in changes in the seasons.
and managed safely. the art and conservation world – improving The building represents the best in
viewing experiences but potentially sustainable building design. This was
As well as being a cultural beacon, the
damaging priceless works of art. recognised through the award of a five
Centre is a benchmark for environmental
best practice. A stunning 10,000m2 To address this challenge we applied our star BREEAM outstanding rating – the
canopy of photovoltaic cells provides expertise in natural lighting to provide highest available from the internationally
both shading and an estimated 2GWhrs an innovative solution where daylight recognised environmental assessment
of energy per annum – enough to power falls indirectly through 115,000 angled scheme – and the award of ‘Mixed-use
650 homes. Elsewhere, a range of passive tubes, spread across the pavilion roof. Building of the Year’ at the prestigious
design solutions optimise use of energy Combined with other features like a ENERGY ACADEMY BREEAM Awards.
EUROPE
and water, creating a development worthy canopy and an external sun-shading grid,
Groningen,
of Greece’s first LEED (Leadership in this approach ensures all of the building’s
The Netherlands
Energy and Environmental Design) rooms are naturally lit, with no direct
Providing space for 1,600
Platinum award. sunlight on any of the art installations. people, the building includes
research facilities, education
rooms, labs and offices. Here
researchers, students and
entrepreneurs can come
together to develop inspiring
solutions for tomorrow’s
energy needs.

A different kind of local need defined our
Motorway
work in Florence. Here our goal was to
Railway LOLLAND-
create the best possible experience for
FA L S T E R
fans visiting the new football stadium
DENMARK and to contribute more widely to the
SKAKSØBING appropriate development of the city.
RØDBY The venue will host the home matches

of AFC Fiorentina and is part of the
PUTTGARDEN
wider redevelopment of a 48 hectare
HEILIGENHAFEN
area which includes public spaces, an
interchange carpark and a shopping mall.
GERMANY FEHMARN BAD The new stadium, developed by our

S C H W A R TA U architecture and engineering team in
Milan, with support from several other
European offices, is a prime example of
our expertise in designing sports projects
across the world.
F E H M A R N B E LT MEETING LOCAL NEEDS Its design is based on a ‘fans first’
FIXED LINK
The Dafne Schippers Bridge in the approach where digital technology and
Denmark – Germany
Netherlands provides an important new tools have been integral. This has seen
At 18km long and 40m deep,
the planned tunnel will be the
connection for pedestrians and cyclists – us using virtual reality techniques to
world’s longest sub-sea tunnel linking the City’s historic centre with the ensure the best possible sight lines from
for road and rail, and a unique new residential area of Leidsche Rijn. every seat and simulate the real-time
engineering challenge.
fan experience.
The 110m-suspension bridge fits
elegantly into its environment. On the The end result is a 40,000 seater stadium
Leidsche Rijn side, a single pylon forms a that reflects local history and landscape
powerful landmark, whilst on the Utrecht in a modern way, and provides a best-in-
side the bridge seamlessly curves around class home for the team and its fans.
an existing school into a public garden.
At the turn of the twenty-first century
Working in close collaboration with Next Arup played a key role in the design
Architects, Arup provided structural, civil of the Øresund Bridge, the longest
and geotechnical engineering services for combined road and rail bridge in Europe,
the project as well as dynamic assessments, which connects Denmark and Sweden.
cost estimates and lighting design.
Now Arup is working on a scheme that
A key feature was the seamless aims to connect Denmark with Germany
combination of advanced static, dynamic through the Baltic Sea’s Fehmarn Belt
and foundation design skills. This Fixed Link – an undersea tunnel that
enabled the team to deliver the bridge will provide an easier and speedier route
efficiently and within budget, creating a from Germany to Denmark, Sweden
DAFNE SCHIPPERS public facility that will create a stronger and Norway.
BRIDGE and more sustainable connection across
Utrecht, The Netherlands Working alongside Ramboll and TEC,
the community.
Connecting the historic city of we are providing a full range of multi-
Utrecht with the new residential To add to its sense of place, the bridge disciplinary design services for a project
area of Leidsche Rijn, the bridge is named after the world-class athlete that will have a huge impact on the
will serve 11,000 cyclists and
pedestrians every day.
Dafne Schippers, who grew up in economy of this region – cutting journey
Utrecht and went to school in Leidsche times from Denmark to Germany to ten
Rijn. Nearly 2,000 inhabitants of Utrecht minutes by car and seven minutes by rail.
@LRINBEELD · 2017 voted for the winning bridge name.
Residents from Oog in Al and Leidsche Rijn meet each other
and have lunch at the #DafneSchippersbrug #utrecht
A different kind of local need defined our
Motorway
work in Florence. Here our goal was to
Railway LOLLAND-
create the best possible experience for
FA L S T E R
fans visiting the new football stadium
DENMARK and to contribute more widely to the
SKAKSØBING appropriate development of the city.
RØDBY The venue will host the home matches

of AFC Fiorentina and is part of the
PUTTGARDEN
wider redevelopment of a 48 hectare
HEILIGENHAFEN
area which includes public spaces, an
interchange carpark and a shopping mall.
GERMANY FEHMARN BAD The new stadium, developed by our

S C H W A R TA U architecture and engineering team in
Milan, with support from several other
European offices, is a prime example of
our expertise in designing sports projects
across the world.
F E H M A R N B E LT MEETING LOCAL NEEDS Its design is based on a ‘fans first’
FIXED LINK
The Dafne Schippers Bridge in the approach where digital technology and
Denmark – Germany
Netherlands provides an important new tools have been integral. This has seen
At 18km long and 40m deep,
the planned tunnel will be the
connection for pedestrians and cyclists – us using virtual reality techniques to
world’s longest sub-sea tunnel linking the City’s historic centre with the ensure the best possible sight lines from
for road and rail, and a unique new residential area of Leidsche Rijn. every seat and simulate the real-time
engineering challenge.
fan experience.
The 110m-suspension bridge fits
elegantly into its environment. On the The end result is a 40,000 seater stadium
Leidsche Rijn side, a single pylon forms a that reflects local history and landscape
powerful landmark, whilst on the Utrecht in a modern way, and provides a best-in-
side the bridge seamlessly curves around class home for the team and its fans.
an existing school into a public garden.
At the turn of the twenty-first century
Working in close collaboration with Next Arup played a key role in the design
Architects, Arup provided structural, civil of the Øresund Bridge, the longest
and geotechnical engineering services for combined road and rail bridge in Europe,
the project as well as dynamic assessments, which connects Denmark and Sweden.
cost estimates and lighting design.
Now Arup is working on a scheme that
A key feature was the seamless aims to connect Denmark with Germany
combination of advanced static, dynamic through the Baltic Sea’s Fehmarn Belt
and foundation design skills. This Fixed Link – an undersea tunnel that
enabled the team to deliver the bridge will provide an easier and speedier route
efficiently and within budget, creating a from Germany to Denmark, Sweden
DAFNE SCHIPPERS public facility that will create a stronger and Norway.
BRIDGE and more sustainable connection across
Utrecht, The Netherlands Working alongside Ramboll and TEC,
the community.
Connecting the historic city of we are providing a full range of multi-
Utrecht with the new residential To add to its sense of place, the bridge disciplinary design services for a project
area of Leidsche Rijn, the bridge is named after the world-class athlete that will have a huge impact on the
will serve 11,000 cyclists and
pedestrians every day.
Dafne Schippers, who grew up in economy of this region – cutting journey
Utrecht and went to school in Leidsche times from Denmark to Germany to ten
Rijn. Nearly 2,000 inhabitants of Utrecht minutes by car and seven minutes by rail.
@MODACITYLIFE · 2017 voted for the winning bridge name.
How do the Dutch get bike traffic up onto a bridge connecting
two #Utrecht neighbourhoods? By integrating the cycle path
into a school roof!
PROVIDING SPECIALIST
EXPERTISE
Working with our client Price Arup’s role has seen us working directly
Waterhouse Coopers (PwC), the Twisty alongside the client, providing technical
Tower at Waterfall City presented major oversight across the whole project. Specific
design and structural challenges for our tasks have included design reviews,
multi-disciplinary team. construction and commission supervision,
performance guarantee verification and
To make the twisting design a reality we
operations monitoring.
deployed our industry-leading skills in
Building Information Modelling (BIM) For a project of this scale, this role is
and parametric modelling to develop critical, ensuring build quality, construction
an innovative structural approach that efficiency and total return on investment.
fulfils PwC’s bold vision.
TRANSFORMING A
When complete in 2018, it will house U N I Q U E S PA C E
3,500 employees and be a significant Cape Town’s prominent grain silo
addition to the Johannesburg skyline. was once used to store and grade maize
from all over South Africa. But with
PWC ‘TWISTY Arup’s specialist advice has played
TOWER’
the advent of containerised shipping,
an equally important role on another
Johannesburg, the huge piece of concrete infrastructure
South African project, this time in the
South Africa was decommissioned and in need of
energy sector.
The tower’s unusual design a new purpose.
saw each floor of the 28-storey Following the award of a 20 year power
office block rotate 1.2 degrees Working in close collaboration with
purchase agreement with utility provider
relative to the floor below, architects Heatherwick Studio, Arup’s
giving a striking twisting Eskom, renewable energy investment
structural engineering team helped
appearance. company, Solar Capital commissioned
to transform the silos from redundant
a 75MW photovoltaic (PV) facility –
industrial space into an inspiring cultural
Solar Capital De Aar 3. Alongside its
centre housing the Zeitz Museum of
sister facility De Aar 1, it will form the
Contemporary African Art (MOCAA).
biggest operational solar farm in the
Southern Hemisphere. The original building was composed of
two main elements – a grading tower and
a block of 42 tightly-packed silos. Rather
than resorting to wholesale demolition,
G R A V I T Y- I N D U C E D the design team took on the challenge to
TORSIONAL LOADS convert the multitude of concrete tubes
into spaces to display art while retaining
the silo’s industrial character. The result is
stunning – providing a suitably inspiring
home for an important cultural asset.
ZEITZ MOCCA
Cape Town, South Africa
The atrium is the heart of the
museum – an organically
shaped void carved out of the
concrete tubes that formerly
stored grain.

Deep specialist expertise has
been a key feature of our work
in the UK. It’s seen us solving
complex technical challenges,
vastly improving user experiences
and finding smart ways to make
ambitious infrastructure plans
a practical reality.
QUEENSFERRY
CROSSING
Edinburgh, UK
At over 1.7miles in length,
Queensferry Crossing is the
longest three-tower, cable-
stayed bridge in the world.
At the heart of the scheme is a
new Bridge Control Room and
the Traffic Scotland National
Control Centre (TSNCC), a
strategic hub which controls
and manages Scotland’s
motorway and trunk network.

EFFICIENCY AND With funding and approvals in place,
EFFECTIVENESS
our services for the three-tower, cable-
The new Queensferry Crossing is stayed bridge were extensive, spanning
a major project by any standards. civil and structural design, geotechnics,
Specifically, the new bridge spanning the engineering, environmental consultancy,
Firth of Forth is the largest infrastructure project management, procurement,
project in Scotland in a generation and programming and construction services.
the longest three-tower, cable-stayed
bridge in the world. A particular feature was use of smart
infrastructure and intelligent transport
Getting a project of this scale built is systems. This digital technology will
a major undertaking requiring world- keep traffic on the move, improve safety,
class expertise. But for our client reduce emissions and enhance the driving
Transport Scotland, our advice made experience for every bridge user.
a key difference to the project’s total
affordability. E X PA N D I N G T H E A R T
OF THE POSSIBLE
Initial estimates suggested a total project Our ethos sees us constantly pushing
budget of approximately £4bn. Our boundaries and looking for new and
team, working together with our joint better ways to meet complex challenges.
venture partner Jacobs, evaluated the
whole approach and responded with Moving London’s Design Museum to its
efficiency savings that reduced the new Grade II listed home at the former
budget to £2bn. Commonwealth Institute in Kensington
was not an easy task. Specifically, the goal
For a scheme of this scale, that saving was we were set was to find a way of retaining
critical to the total viability of the project. the building’s unique hyperbolic/
parabolic roof, whilst the space beneath
was completely remodelled.
Our answer was ambitious.
“…the bridge has been designed to be We raised the 1,500 tonne roof 20m above
ground level to a tolerance of just 5mm.
sympathetic to its unique setting within This enabled the removal of the internal
the dramatic Scottish landscape and structural frame and the redevelopment of
sit next to the iconic railway and road 10,000m2 of gallery space – triple the size
of the Museum’s old home.
bridges that cross the River Forth.”
The extensively refurbished copper-
Mike Glover OBE covered roof is now back in situ, forming
Arup Fellow the centrepiece of an outstanding
building. Thanks to our creative thinking,
it’s also a fine example of the type of
£2bn design and engineering ingenuity the

1,500 tonnes
DESIGN MUSEUM
Design Museum is all about. London, UK
Amount saved on total project The Design Museum roof,

budget as a result of efficiency weighing 1,500 tonnes and
savings recommended by Arup only 75mm thick at its centre,
was raised 20m above
ground level

EFFICIENCY AND With funding and approvals in place,
EFFECTIVENESS
our services for the three-tower, cable-
The new Queensferry Crossing is stayed bridge were extensive, spanning
a major project by any standards. civil and structural design, geotechnics,
Specifically, the new bridge spanning the engineering, environmental consultancy,
Firth of Forth is the largest infrastructure project management, procurement,
project in Scotland in a generation and programming and construction services.
the longest three-tower, cable-stayed
bridge in the world. A particular feature was use of smart
infrastructure and intelligent transport
Getting a project of this scale built is systems. This digital technology will
a major undertaking requiring world- keep traffic on the move, improve safety,
class expertise. But for our client reduce emissions and enhance the driving
Transport Scotland, our advice made experience for every bridge user.
a key difference to the project’s total
affordability. E X PA N D I N G T H E A R T
OF THE POSSIBLE
Initial estimates suggested a total project Our ethos sees us constantly pushing
budget of approximately £4bn. Our boundaries and looking for new and
team, working together with our joint better ways to meet complex challenges.
venture partner Jacobs, evaluated the
whole approach and responded with Moving London’s Design Museum to its
efficiency savings that reduced the new Grade II listed home at the former
budget to £2bn. Commonwealth Institute in Kensington
was not an easy task. Specifically, the goal
For a scheme of this scale, that saving was we were set was to find a way of retaining
critical to the total viability of the project. the building’s unique hyperbolic/
parabolic roof, whilst the space beneath
was completely remodelled.
Our answer was ambitious.
“…the bridge has been designed to be We raised the 1,500 tonne roof 20m above
ground level to a tolerance of just 5mm.
sympathetic to its unique setting within This enabled the removal of the internal
the dramatic Scottish landscape and structural frame and the redevelopment of
sit next to the iconic railway and road 10,000m2 of gallery space – triple the size
of the Museum’s old home.
bridges that cross the River Forth.”
The extensively refurbished copper-
Mike Glover OBE covered roof is now back in situ, forming
Arup Fellow the centrepiece of an outstanding
building. Thanks to our creative thinking,
it’s also a fine example of the type of
£2bn design and engineering ingenuity the “The feat of engineering accomplished by DESIGN MUSEUM
Design Museum is all about. London, UK
Arup to refurbish this spectacular roof is
Amount saved on total project almost miraculous. It is a fitting example of
budget as a result of efficiency
savings recommended by Arup how design, allied to engineering, can create
amazing spaces and enduring legacies.”
Alice Black
Deputy Director, Design Museum

6,500
L AT E R A L
S TA B I L I T Y
SYSTEM
Number of cancer Seven viscous damper units
absorb the energy of motion,
patients treated so that even in high winds,
each year at London people working inside will
Guy’s Hospital be comfortable as lateral
accelerations will be limited.
“Patients have been consulted at every More radically, the Centre is the first in
Europe to locate its radiotherapy facilities
stage and no decision has been made above ground. This request came directly
without us. Our views have been from the patient consultation process. It
welcomed, listened to and acted on.” involved adhering to the strict radiation
equipment safety standards whilst giving
Diana Crawshaw, London Guy’s and St Thomas’ Hospitals patients access to natural light and
Chair of the Patient Reference Group landscaped external spaces.
Overall, it’s a transformative result,

improving every patient’s experience
at the time when they and their families
IMPROVING LIVES need it most.
Cancer treatment is a difficult experience
A different human need shaped our work
for any patient. Those undergoing
in Wales. At a point when our water
treatment at London Guy’s and St
supply is more susceptible to shocks and
Thomas’ Hospitals faced the added
stresses, a pioneering resilience strategy
difficulty of negotiating facilities at
for Welsh Water will enable the business
13 different locations in eight separate
to anticipate, respond and recover from
buildings. Our goal was to change that.
extreme events of any kind – climatic,
Providing multi-disciplinary design social, political or economic.
services in close collaboration with
We began by identifying around 60
architects Rogers Stirk Harbour +
shocks and stresses that Welsh Water
Partners, specialist healthcare architects
might be vulnerable to. Drawing on our
Stantec and main contractor Laing
global experience of resilience planning
O’Rourke, our approach was to make
for cities and infrastructure, we then
patient consultation a key feature of
developed a resilience framework that
the design process.
identifies best practice and areas for
This invaluable input informed the improvement within Welsh Water. From
development of a single Cancer Centre the application of the framework, we
that brings most treatments together arrived at a series of initiatives that will 52 LIME STREET The incisive form of the building To achieve efficiency, we Operational efficiency is
under one roof – organising them as embed resilience into all aspects of Welsh – created in collaboration with created a script that enabled delivered through a creative
London, UK
four, easy to navigate ‘villages’. The Water’s operations over the next 30 years. architects Kohn Pedersen every beam in the building to be approach to building services
52 Lime Street, also known
Radiotherapy Village, for example, is Fox – required an engineering uniquely engineered, and used and façade engineering. This
These include people, infrastructure, use as ‘The Scalpel’, is a 35-floor
approach combining both BIM modelling to deliver data produced a 25% saving in
located over three consecutive levels, of natural resources, finances, leadership tower in The City of London.
stability and efficiency. directly to the steel fabricators. carbon use and enabled the
Featuring a narrowing, glass-
with each level corresponding to a and strategy. Stability came from 52 Lime
Use of this technology saved building to receive an Excellent
fronted, angular design, it
particular stage of a patient’s treatment. 700 tonnes of steel compared rating from BREEAM, the
joins past Arup projects like Street’s lateral stability system.
with a traditional approach – internationally recognised
the Lloyds Building and the Seven viscous damper units are
reducing costs by more than environmental assessment
‘Gherkin’ as another striking built into the system and absorb
£1.4 million and removing 1,300 scheme.
addition to the City’s ever- the energy of motion – whatever
tonnes of embodied CO2.
changing skyline. the weather conditions.
6,500
L A R E TA L
Y T I L I B AT S
METSYS
Number of cancer stinu repmad suocsiv neveS
,noitom fo ygrene eht brosba
patients treated ,sdniw hgih ni neve taht os
each year at London lliw edisni gnikrow elpoep
Guy’s Hospital laretal sa elbatrofmoc eb
.detimil eb lliw snoitarelecca
“Patients have been consulted at every More radically, the Centre is the first in
Europe to locate its radiotherapy facilities
stage and no decision has been made above ground. This request came directly
without us. Our views have been from the patient consultation process. It
welcomed, listened to and acted on.” involved adhering to the strict radiation
equipment safety standards whilst giving
Diana Crawshaw, London Guy’s and St Thomas’ Hospitals patients access to natural light and
Chair of the Patient Reference Group landscaped external spaces.
Overall, it’s a transformative result,

improving every patient’s experience
at the time when they and their families
IMPROVING LIVES need it most.
Cancer treatment is a difficult experience
A different human need shaped our work
for any patient. Those undergoing
in Wales. At a point when our water
treatment at London Guy’s and St
supply is more susceptible to shocks and
Thomas’ Hospitals faced the added
stresses, a pioneering resilience strategy
difficulty of negotiating facilities at
for Welsh Water will enable the business
13 different locations in eight separate
to anticipate, respond and recover from
buildings. Our goal was to change that.
extreme events of any kind – climatic,
Providing multi-disciplinary design social, political or economic.
services in close collaboration with
We began by identifying around 60
architects Rogers Stirk Harbour +
shocks and stresses that Welsh Water
Partners, specialist healthcare architects
might be vulnerable to. Drawing on our
Stantec and main contractor Laing
global experience of resilience planning
O’Rourke, our approach was to make
for cities and infrastructure, we then
patient consultation a key feature of
developed a resilience framework that
the design process.
identifies best practice and areas for
This invaluable input informed the improvement within Welsh Water. From
development of a single Cancer Centre the application of the framework, we
that brings most treatments together arrived at a series of initiatives that will 52 LIME STREET The incisive form of the building To achieve efficiency, we Operational efficiency is
under one roof – organising them as embed resilience into all aspects of Welsh – created in collaboration with created a script that enabled delivered through a creative
London, UK
four, easy to navigate ‘villages’. The Water’s operations over the next 30 years. architects Kohn Pedersen every beam in the building to be approach to building services
52 Lime Street, also known
Radiotherapy Village, for example, is Fox – required an engineering uniquely engineered, and used and façade engineering. This
These include people, infrastructure, use as ‘The Scalpel’, is a 35-floor
approach combining both BIM modelling to deliver data produced a 25% saving in
located over three consecutive levels, of natural resources, finances, leadership tower in The City of London.
stability and efficiency. directly to the steel fabricators. carbon use and enabled the
Featuring a narrowing, glass-
with each level corresponding to a and strategy. Stability came from 52 Lime
Use of this technology saved building to receive an Excellent
fronted, angular design, it
particular stage of a patient’s treatment. 700 tonnes of steel compared rating from BREEAM, the
joins past Arup projects like Street’s lateral stability system.
with a traditional approach – internationally recognised
the Lloyds Building and the Seven viscous damper units are
reducing costs by more than environmental assessment
‘Gherkin’ as another striking built into the system and absorb
£1.4 million and removing 1,300 scheme.
addition to the City’s ever- the energy of motion – whatever
tonnes of embodied CO2.
changing skyline. the weather conditions.
Our work in the Americas has expanded
in both scale and scope this year. It’s seen
us address some of the big issues of our
age, set new benchmarks for sustainable
performance and contribute to the vitality
of some of the world’s great cities.
C R E AT I N G L A N D M A R K S
It’s rare that Arup joins a project whose Our expertise in tunnelling, geotechnics,
genesis can be traced back for almost ventilation and acoustics wasn’t all
100 years. But the opportunity to see that was required. We also led the
phase 1 of New York’s Second Avenue multi-disciplinary design of four new
Subway finally completed was not to underground stations that set a benchmark
be missed. for world-class transport infrastructure.
First proposed in 1919, multiple versions Phase 1 of the Subway opened in

of the line were started and abandoned January 2017. It’s already carrying
several times without ever being finished. 200,000 passengers a day and relieving
congestion by as much as 40%. It will
Our challenge was to change that.
make a major contribution to Governor
Working with our joint venture partner, Cuomo’s ambitious transportation vision
complex engineering was required to – enhancing the lives of New Yorkers
tie into the existing subway network, and underpinning the strength of one
open up old abandoned tunnels and of the world’s great cities.
build new ones.
SECOND AVENUE
S U B W AY
New York, US

“There was a super human effort
to get this done on time...
This is New York, and there’s
nothing we can’t do when
we put our mind to it.”
Governor Andrew Cuomo
New York
125 ST
116 ST
106 ST
96 ST
86 ST
PHASE 1
COMPLETE
72 ST
63 ST/
LEXINGTON
AV E
55 ST
42 ST
34 ST
23 ST
14 ST
HOUSTON ST
GRAND ST
C H AT H A M S Q
SEAPORT
HANOVER SQ
8.5 16 2.4
SECOND AVENUE
S U B W AY
New York, US
Miles the project Stations on the Miles of twin-
will eventually run subway line track tunnels

On the US West Coast, we’ve worked 700 fibre-reinforced polymer panels form
in close collaboration with architects rippled patterns that echo the topography
Snøhetta on the extension of the San and water of San Francisco Bay. But the
Francisco Museum of Modern Art impacts aren’t just skin-deep. Drawing
(SFMOMA). on our multidisciplinary skills, our
façade engineering team ensured that the
Our work has focused on optimising the
building’s unique exterior also enhanced
visitor experience. Combining acoustic,
the museum’s daylighting, acoustic,
audio-visual and theatre consulting with
and audio-visual strategies.
lighting design and pedestrian modelling,
we’ve created a space with the flexibility Another much loved feature of the
to respond to diverse curatorial needs. building is the Living Wall, a green, leafy
contrast to the interior gallery spaces.
This visitor-centred approach also
applies to our work on the building’s The end result is a building that’s as
striking façade. functional as it is beautiful.
WAVEFORM
OF RECORDED
FLUTTER ECHO
SAN FRANCISCO
MUSEUM OF
MODERN ART
San Francisco, US
The long stairs connecting the
galleries exhibit a natural ‘flutter
echo’ giving each stair a unique
acoustic signature, which is
activated by the sounds made
by visitors: footsteps and
whispers, for example.
In essence, each sound
creates a unique sonic artwork.
This acoustic signature can be
specifically activated by artists
should they choose.
0.15 0.20 0.23 0.25 0.30

SEC SEC SEC SEC SEC
@ N ATA S H A _ A D · 2 0 1 7
Appreciating the MoMament #moma #sfmoma

On the US West Coast, we’ve worked 700 fibre-reinforced polymer panels form
in close collaboration with architects rippled patterns that echo the topography
Snøhetta on the extension of the San and water of San Francisco Bay. But the
Francisco Museum of Modern Art impacts aren’t just skin-deep. Drawing
(SFMOMA). on our multidisciplinary skills, our
façade engineering team ensured that the
Our work has focused on optimising the
building’s unique exterior also enhanced
visitor experience. Combining acoustic,
the museum’s daylighting, acoustic,
audio-visual and theatre consulting with
and audio-visual strategies.
lighting design and pedestrian modelling,
we’ve created a space with the flexibility Another much loved feature of the
to respond to diverse curatorial needs. building is the Living Wall, a green, leafy
contrast to the interior gallery spaces.
This visitor-centred approach also
applies to our work on the building’s The end result is a building that’s as
striking façade. functional as it is beautiful.
WAVEFORM
OF RECORDED
FLUTTER ECHO
0.15 0.20 0.23 0.25 0.30

SEC SEC SEC SEC SEC
@50DMA · 2017
I’ve seen beautiful art on the sides of buildings. I’ve seen
beautiful art in museums. I’ve seen beautiful art in galleries.
Beautiful art is everywhere. – John Mellencamp
Outstanding environmental performance Constructed in compliance with REDi
was also a primary feature for another Gold – the Arup-developed design and
buildings project. planning guidelines – the tower sits on
an innovative damped megaframe and
Non-profit, health plan and care provider
utilises improved egress and recovery
Kaiser Permanente’s new state-of-the-
plans so that post-disaster continuity is
art San Diego Medical Center is an
literally built-in. It’s a fine example of
expansion of their acute care services and
our industry-leading expertise shaping
a template for future healthcare facilities.
the practical answers we provide to a
A clear reduction in both carbon use client’s specific technical questions.
and operational costs were key drivers
Exacting challenges were also a
for the project – aligning to Kaiser
feature of the Scott Hall project at
Permanente’s goal of providing quality,
the Carnegie Mellon University in
affordable care to their members. Arup
Pittsburgh, Pennsylvania.
provided a broad range of engineering,
design and consultancy services A difficult site presented structural
where sustainability was a constant engineering complexities, whilst
fundamental. The result is a hospital internally there were demanding
that’s the first in California to use active performance requirements to
chilled beam technology in clinical areas accommodate. Budgetary and schedule
and the first in the world with 100% constraints were also a factor, making
LED lighting. These features, combined this high profile project a significant
with a high-performance façade, on-site challenge for our multi-disciplinary
power generation and a water saving team. One they met in full.
strategy that cuts consumption by
The external issues were addressed
five million gallons a year, make the
through a structural design approach
San Diego Medical Center the largest
that allows the building to sit elegantly
LEED (Leadership in Energy and
on a narrow sloping site. Internally we
Environmental Design) Healthcare
I S E C AT P U T T I N G S U S TA I N A B I L I T Y By using advanced modelling software delivered state-of-the art clean rooms
NORTHEASTERN AT T H E C O R E Platinum rated project in the world.
early in the design process, we were and laboratories – many with stringent
UNIVERSITY Across Arup, we recognise the able to provide insights around energy MAKING CHALLENGING performance requirements. These included
Boston, US contribution the built environment needs use and building performance, plus an ENVIRONMENTS WORK vibration minimisation, tight humidity
Our design for the curtain to make in creating a more sustainable
wall balances openness and understanding of the 3D space. Bi-weekly Our clients consistently look to us and temperature controls, plus safe
aesthetics with enhanced and resource-efficient world. meetings with the whole project team to provide inventive solutions to management of highly combustible gases.
thermal performance. engineering challenges.
The new 234,000ft2 Interdisciplinary enabled the client to make better, more
Getting these requirements right was
Science and Engineering Complex informed design decisions, fully aligned One example is 181 Fremont Tower in critical, allowing a university at the
(ISEC) at Northeastern University in with their ambitious sustainability goals. San Francisco. This 802ft mixed-use forefront of progress in areas like
Boston is a great example of what this We then applied this mindset across the tower will be the city’s second tallest biomedicine and nanotechnology
means in practice. whole project – making sustainability a building, as well as one of the most to remain a leader in their field.
core element to mechanical, electrical, resilient tall buildings on the West Coast.
plumbing, fire engineering services and That resilience relies on our expertise in
consultancy in lighting, and façades. In structural, geoseismic and geotechnical
total this allowed ISEC to deliver energy engineering.
savings 75% above a typical laboratory.

21.7% 11.6%
Revenue Operating profit before
growth staff profit-sharing as a
percentage of revenue
FINANCIAL SUMMARY
A robust financial performance Our results this year show growth of

21.7% in revenue, with approximately
9.5% of this increase attributed to the
Growth in the Americas (particularly
North America) is a key strategic
focus for the firm and has seen
weakening of Sterling against many of positive progress over the past year.
our major operating currencies. The Australasia region has likewise
performed well, with strong growth
Our profit has continually improved over
During the year to March 2017, Arup delivered the last five years, with this year’s figure
in Australia.
in line with our strategy. This result Greater China (mainland and Hong
a robust financial performance, generating an reflects our position as a strong, stable Kong) has suffered a slow-down in
firm with the right balance of strategic property and infrastructure investment
operating profit before staff-profit sharing of focus and consistent execution. which has led to a reduction in the
overall size of the business. Europe
11.6% on revenue of £1.51bn. This represents Achieving our target allows us to
continue investing in the research,
has been stable with a continued strong
performance in the Netherlands. The UK
a strong result for our staff members, our clients innovation and staff development
activities that enable us to provide
performed well, despite the uncertainty
of Brexit, and remains a cornerstone of
and for the long-term prospects of the firm. world-leading advice in all our markets.
our business.
Profit-sharing distributed to staff as a
In total our financial performance offers
percentage of total employment costs
a strong platform for future success. For
is 11.8%. Distributing profit in this way
our clients it demonstrates that we have
ensures that everyone in the firm benefits
the strength and stability to provide the
from our success – helping us to attract
world-leading resources they need.
and retain the brightest and best people
across our diverse disciplines. For our staff it confirms that they are part
REVENUE (£M) O P E R AT I N G P R O F I T ( £ M )
Before staff profit-sharing of a progressive firm – attracting and
The end of this financial year also saw us
investing in the best talent to produce
with a strong forward order book – a key
2013 1,030.6 2013 54.2 work of real quality.
measure of sustained client satisfaction
2014 1,048.3 2014 69.4
and trust. At the end of March, forward
2015 1,125.5 2015 88.6 orders stood at £1.05bn, in line with the
2016 1,239.9 2016 125.8 position 12 months ago.
2017 1,509.5 2017 175.0
Our five regions have all performed
well compared to plan.
M AT T H E W T W E E D I E
Group Finance Director

PHOTOGRAPHY CREDITS
San Francisco MOMA p1 Museum Voorlinden p44
© Jeff Goldberg_Esto © Antoine van Kaam
Jurong Lake District p7 © Pietro Savorelli
© KCAP_SAA_Arup_S333_Lekker Energy Academy Europe p45
Solar Capital De Aar 3 p8 © Ronald Zijlstra
© Solar Capital De Aar Dafne Schippers Bridge p46–7
Our people at work p10 © Ronald Correljé (main image and first tweet)
© Cheung Tsun © Chris Bruntlett at Modacity
© NEXT architects and Rudy Uytenhaak
Missing Maps p18 + Partners Architects (illustration)
© MSF
Design Museum p53
Arup Boston Office p19 © John Pawson
© Darrin Scott Hunter © French and Tye
V&A exhibition p20 © Gravity Road
© 2017 Zak Group, Photography: © Gareth Gardner (main image)
Brotherton–Lock Guy’s Cancer Centre p54
V&A exhibition p21 © David Tett
© Paul Carstairs 52 Lime Street p55
© Max Dupain and Associates © WRBC Development (UK) Limited
© Ian Dagnall/Alamy Stock Photo
© Bond/ZSL Second Avenue Subway p56
© Charles Aydlett
The Smile p22
© Dav Stewart San Francisco MOMA p59
© Jeff Goldberg_Esto (main image)
The Circular Building p27 © Natasha_Ad
© Simon Kennedy © Kyo H Nam
© Ben Blossom
Northeastern University p60
Anna Meares Velodrome p28 © Warren Jagger
© Christoper Frederick Jones © Payette, Architect
200 George Street p30
© Rodrigo Vargas/FJMT
Optus Stadium (interiors) p33
F U R T H E R I N F O R M AT I O N
© Optus Stadium
Karim Klaus Emara
South Beach p34–35
Chief Marketing Officer
© Darren Soh
marketing@arup.com
© South Beach Consortium Pte Ltd.
+44 (0)20 7636 1531
Canberra Light Rail p34
© HASSELL © ARUP 2017
Raffles City p36 All rights reserved

© Zhou Ruogo Reproduction in whole or part
prohibited without prior permission
South Island Line p38
© MTR
Credits
Shougang Park p39
T his document is produced
© Shougang Capita
and published by Arup
AmorePacific p40
Designed by OPX, London
© David Chipperfield Architects
Printed by Hampton Printing, Bristol
Mahanakhon p41
© Hufton + Crow
Stavros Niarchos Foundation Cultural Centre
p42–43
© Yiorgis Yerolymbos/SNFCC (main image)
© Vasillis Kiosterakis
© Alexander Sourmpatis
181 FREMONT
TOWER
San Francisco, US
At 56 storeys high, 181
Fremont Tower is one of
the tallest and most resilient
buildings on the US west
coast (page 61).
Shaping a
better world

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Arup AnnualReport2017

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2017

We use new ideas and technologies

We believe new and better solutions

come from sharing expertise and

valuing the insights diverse teams

the way we work – with our clients, FINANCIAL REVENUE (£BN)

and 6,700 clients this year. I M PA C T

35 6,772 membership of the UN Global Compact

2 ARUP ANNUAL REPORT 2017 3

In a year marked by rapid change and new

Against this continually evolving backdrop, two

4 ARUP ANNUAL REPORT 2017 5

A focus on providing values-driven

6 ARUP ANNUAL REPORT 2017 7

cities take practical steps to address it.

8 ARUP ANNUAL REPORT 2017

cities take practical steps to address it.

If we grow, it is because of our desire to better

GROWTH THINKING AHEAD

One of the main aims of

10 ARUP ANNUAL REPORT 2017 11

CAROLINA BARTRAM LOUISE ELLIS

The list features 300 innovators,

“We are honoured and delighted

12 ARUP ANNUAL REPORT 2017 13

JULIE WOOD OUR PEOPLE SHIGERU HIKONE LOUISE ELLIS

Australia’s Most Innovative Engineers –

12 ARUP ANNUAL REPORT 2017 13

308 Beyond a rich mix of talent and a desire

£3.8m At its core, Arup University promotes

308 Beyond a rich mix of talent and a desire

£3.8m At its core, Arup University promotes

Making more of a difference

“Humanitarianism implies a social

EARTHQUAKE Arup engineers Anna

Making more of a difference

“Humanitarianism implies a social

Meeting our own targets

18 ARUP ANNUAL REPORT 2017 19

Meeting our own targets

2016’s exhibition at London’s Victoria & Albert Museum

It was described by the V&A as The exhibition also featured some of

20 ARUP ANNUAL REPORT 2017 21

“Ove Arup was the greatest engineer of the

A sketch by Ove Arup Exhibition overview Centre Pompidou in Paris with

20 ARUP ANNUAL REPORT 2017 21

Our work around the world is shaped

22 ARUP ANNUAL REPORT 2017 23

22 ARUP ANNUAL REPORT 2017 23

CITIES CAN DELIVER UP TO 40% OF

24 ARUP ANNUAL REPORT 2017 25

The app is intended to be a handy tool

26 ARUP ANNUAL REPORT 2017 27

The app is intended to be a handy tool

26 ARUP ANNUAL REPORT 2017 27

Arup operates as one firm. That means

From Sydney to San Francisco, Berlin

ANNA MEARES Built to provide cycling fans

28 ARUP ANNUAL REPORT 2017 29

AUSTRALIA IRELAND SOUTH KOREA

Span of Number of people the

28 ARUP ANNUAL REPORT 2017 29

200 GEORGE STREET

“Humanitarianism implies a social

“Humanitarianism implies a social