Dec

1/1/2018 cleanmycoach.
com/reportconsole/
CLEANMYCOACH.COM
SERVICE REQUEST FOR THE PERIOD OF 01 December 2017 TO 31 December 2017
Srl Req ID Passenger Request Train

Date Time No DEPOT Seat No Tr.Origin Bd Psngr Request OBHS Name OBHS
Date Station Departure Type Mobno Action Taken Passenger
Feedback C
cleaning done
by ehk and
Toilet Dimbeshwar 01
1 151603 9401247162 01/12/2017 07:36:37 12506 GHY S1/32 30/11/2017 ANVT 30/11/2017 Nath 9613094369 passenger
Cleaning 09
shared the
code 8951
cleaning done GOOD STAFF

by ehk and BUT ACTION
Dimbeshwar 01
2 151618 8318031686 01/12/2017 08:09:39 12506 GHY S7/55/DF 30/11/2017 CNB 30/11/2017 Cleaning Nath 9613094369 passenger ON COMPLAIN
IS SLOW .... 09
shared the
code 7607 THANK U
Automatically
keshab 01
3 151620 9401092668 01/12/2017 08:15:53 15645 GHY S5 48 29/11/2017 STA 30/11/2017 Cleaning talukdar 9085685621 Code Verified
09
through SMS
informed to ghy
car cnl and lmg
Watering of Staff Not 01
4 151624 9732164104 01/12/2017 08:22:17 12514 GHY S5/17 30/11/2017 NJP 30/11/2017 Deployed Nil cnl for watering
Coaches 10
in next possible
station
Automatically
01
5 151646 9732164104 01/12/2017 09:12:56 12514 GHY S5/17 30/11/2017 NJP 30/11/2017 Cleaning sanjib deka 8720950533 Code Verified
10
through SMS
Automatically
Avimanyu 01
6 151648 9954861257 01/12/2017 09:18:17 15656 KYQ S6/65 29/11/2017 KIR 30/11/2017 Cleaning rava 7637962019 Code Verified
09
through SMS
Automatically
Gautam ch 01
7 151682 9748986727 01/12/2017 10:47:23 12520 KYQ B5/9 30/11/2017 KYQ 30/11/2017 Cleaning barman 9101237268 Code Verified
11
through SMS
Automatically
01
8 151685 9996509108 01/12/2017 10:53:26 15602 KYQ B3/26 30/11/2017 NDLS 30/11/2017 Cleaning nipen das 7635826398 Code Verified
11
through SMS
Automatically
01
9 151697 9108166214 01/12/2017 11:32:57 12503 KYQ B8/5 01/12/2017 BNC 01/12/2017 Cleaning Pankaj Das 9577670362 Code Verified
11
through SMS
cleaning done
by ehk and
01
10 151698 9883853020 01/12/2017 11:33:41 12517 GHY G9/58 30/11/2017 KOAA 30/11/2017 Cleaning sadhan shil 8403080545 passenger
12
shared the
code 7257
Automatically
Toilet 01
11 151716 8011887044 01/12/2017 12:53:43 12502 GHY S6/33 29/11/2017 NDLS 29/11/2017 RAJU BORO 7035217179 Code Verified
Cleaning 14
through SMS
This has been
informed to
Watering of Staff Not RNY Carriage 01
12 151717 9436040927 01/12/2017 12:53:44 12502 GHY S6/50 29/11/2017 NDLS 29/11/2017 Nil
Coaches Deployed Control for 14
watering at
NBQ.
Automatically
01
13 151725 9996509108 01/12/2017 13:11:51 15602 KYQ S1/50 30/11/2017 NDLS 30/11/2017 Cleaning nipen das 7635826398 Code Verified
13
through SMS
Automatically
Toilet 01
14 151787 7008509008 01/12/2017 17:05:29 12503 KYQ B13 46 01/12/2017 BNC 01/12/2017 Pankaj Das 9577670362 Code Verified
Cleaning 18
through SMS
Automatically
01
15 151810 9996509108 01/12/2017 18:28:40 15602 KYQ B3 26 30/11/2017 NDLS 30/11/2017 Cleaning nipen das 7635826398 Code Verified
19
through SMS
Passenger
complain has
Staff Not 01
16 151841 8638714620 01/12/2017 20:03:15 12506 GHY S5 29 01/12/2017 ANVT 01/12/2017 Disinfection Deployed Nil been resolved
22
by cleaning
staffs.
Informed to Very Good

CTS staffs and respone to my
cleaning has complaint.
Staff Not been done. M too satisfied 01
17 151855 9678038410 01/12/2017 20:45:08 15603 KYQ S4 66 01/12/2017 GHY 01/12/2017 Cleaning Nil
Deployed Passenger with the quick 21
shared the and quality
feedback code service at
Guwahati,Assam
SMS.
18 151900 9451421535 02/12/2017 07:19:53 15632 GHY S4/17 30/11/2017 CNB 01/12/2017 Toilet BHABESH 7636058266 Automatically 02
http://cleanmycoach.com/reportconsole/ 1/44
1/1/2018 cleanmycoach.com/reportconsole/
Cleaning KALITA Code Verified 07
through SMS
WATERING
COMPLAIN
HAS BEEN
RESOLVED
19 151904 8446122587 02/12/2017 07:30:19 12520 KYQ B7/21 30/11/2017 MGS 01/12/2017 Deployed Nil AND
Coaches 12
PASSENGER
SHARED HER
FEEDBACK
CODE.
Automatically
Gautam ch 02
20 151905 8446122587 02/12/2017 07:31:22 12520 KYQ B7/21 30/11/2017 MGS 01/12/2017 Cleaning barman 9101237268 Code Verified
11
through SMS
Watering
complain has
been informed
21 151914 9451421535 02/12/2017 07:49:19 15632 GHY S4/17 30/11/2017 CNB 01/12/2017 Deployed Nil to Carriage
Coaches 11
Control GHY
for watering at
Jaipur.
WATERING
Gautam ch COMPLAIN 02
22 151943 9595685820 02/12/2017 08:40:09 12520 KYQ B8/31 30/11/2017 KGG 01/12/2017 Cleaning 9101237268
barman HAS BEEN 13
RESOLVED.
Automatically
Ratneswar 02
23 151952 7567877390 02/12/2017 08:44:46 15635 GHY B1/4 01/12/2017 ADI 01/12/2017 Cleaning Kumar 9678120725 Code Verified
09
through SMS
WATERING
Watering of Staff Not COMPLAIN 02
24 151980 9595685820 02/12/2017 09:14:00 12520 KYQ B8/31 30/11/2017 KGG 01/12/2017 Nil
Coaches Deployed HAS BEEN 13
RESOLVED.
Automatically
Gautam ch 02
25 152010 9158907255 02/12/2017 10:25:49 12520 KYQ A2 4 30/11/2017 NJP 01/12/2017 Cleaning barman 9101237268 Code Verified
10
through SMS
Passenger not
response our
call informed to
Train Staff Not GHY MLDT 02
26 152029 8737070944 02/12/2017 11:04:39 15630 GHY S12/17 01/12/2017 GHY 01/12/2017 Nil
Lighting/AC Deployed and Rampurhat 13
TL cnl to take
necessary
action
Automatically
Toilet Ashadul 02
27 152073 9820726640 02/12/2017 13:13:27 15645 GHY S4 40 02/12/2017 LTT 02/12/2017 islam 7002169557 Code Verified
Cleaning 13
through SMS
Watering of Staff Not Watering done 02
28 152074 8638714620 02/12/2017 13:13:46 12506 GHY S5/36 01/12/2017 ANVT 01/12/2017 Nil
Coaches Deployed at KIR 15
Automatically
02
29 152079 9546360421 02/12/2017 13:33:23 12503 KYQ B14/19 01/12/2017 BNC 01/12/2017 Cleaning Pankaj Das 9577670362 Code Verified
14
through SMS
Automatically
Ratneswar 02
30 152086 9898822217 02/12/2017 13:47:55 15635 GHY S11/70 01/12/2017 ADI 01/12/2017 Cleaning Kumar 9678120725 Code Verified
15
through SMS
Automatically
Toilet Ashadul 02
31 152151 9483983364 02/12/2017 16:34:19 15645 GHY S3/64 02/12/2017 KYN 02/12/2017 islam 7002169557 Code Verified
Cleaning 17
through SMS
Water tap out
of order
Watering of Staff Not complain 02
32 152152 7764947074 02/12/2017 16:37:53 12501 GHY CNF/S8/66 02/12/2017 GHY 02/12/2017 Nil
Coaches Deployed solved at NJP 18
passenger got
down at NJP
Electric
complain
Train Staff Not 02
33 152170 7764947074 02/12/2017 17:00:36 12501 GHY S8/66 02/12/2017 GHY 02/12/2017 Nil solved at NJP
Lighting/AC Deployed 18
passenger got
down at NJP
Electric
complain
Train Staff Not solved at NJP 02
34 152183 9024111178 02/12/2017 17:28:19 12501 GHY S8/53 02/12/2017 GHY 02/12/2017 Nil
Lighting/AC Deployed passenger 18
mobile switch
off
Informed to
Bedroll staff to
Linen (AC change the
Staff Not 02
35 152242 9782143814 02/12/2017 19:21:10 15624 KYQ B3 34 01/12/2017 PNBE 02/12/2017 Coach Deployed Nil Blanket But
20
Only) passenger not
received our
call
36 152247 9435599834 02/12/2017 19:31:23 15632 GHY S8 42 02/12/2017 GHY 02/12/2017 Train Staff Not Nil Fan and Light 02
Lighting/AC Deployed switch 21
defective
Informed at
GHY and NJP
TL cnl to take
necessary
action
passenger
mobile switch
off
Watering of Staff Not watering done 02
37 152251 9162350110 02/12/2017 19:36:47 15635 GHY S9 65 01/12/2017 ADI 01/12/2017 Nil
Coaches Deployed at Kanpur 21
Automatically
03
38 152362 9414514458 03/12/2017 07:39:03 15632 GHY B1/39 02/12/2017 NJP 02/12/2017 Cleaning Hajrat Ali 9126936740 Code Verified
07
through SMS
For watering
informed at
GHY SONPUR
39 152364 9531007300 03/12/2017 07:44:32 12506 GHY RAC/S5/47 02/12/2017 ANVT 02/12/2017 Deployed Nil and DANAPUR
Coaches 08
control to take
necessary
action
Automatically
saidur 03
40 152370 7019578957 03/12/2017 07:52:21 12510 GHY B1/63/DF 03/12/2017 RNY 03/12/2017 Cleaning rahman 9085868227 Code Verified
08
through SMS
Automatically
03
41 152392 7602953092 03/12/2017 08:18:13 15647 GHY B3/10 01/12/2017 LTT 01/12/2017 Cleaning libar hussain 7635954673 Code Verified
09
through SMS
Automatically
03
42 152394 8051117755 03/12/2017 08:20:39 15654 GHY B2/61 01/12/2017 JAT 01/12/2017 Cleaning rajiv borah 9954250130 Code Verified
08
through SMS
Automatically
Toilet Musharaf 03
43 152405 7903462740 03/12/2017 08:42:20 15624 KYQ S2/67 01/12/2017 PNBE 02/12/2017 Hussain 7577939728 Code Verified
Cleaning 09
through SMS
Automatically
TAPAN 03
44 152418 9866346000 03/12/2017 08:56:16 12508 GHY S3/65 01/12/2017 VSKP 02/12/2017 Cleaning TALUKDAR 9957475117 Code Verified
09
through SMS
45 152419 9866346000 03/12/2017 08:56:57 12508 GHY S3 65 01/12/2017 VSKP 02/12/2017 Nil
Coaches Deployed at CHENNAI 10
Automatically
03
46 152463 7091202823 03/12/2017 09:52:23 15654 GHY S9/40 01/12/2017 RK 02/12/2017 Cleaning rajiv borah 9954250130 Code Verified
10
through SMS
Automatically
03
47 152470 9529054243 03/12/2017 10:01:55 15667 KYQ S10/59 02/12/2017 ADI 02/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
10
through SMS
Automatically
Toilet 03
48 152527 8447226864 03/12/2017 12:47:35 15667 KYQ S8/44 02/12/2017 KOTA 03/12/2017 Mahkub Ali 9126136917 Code Verified
Cleaning 13
through SMS
Automatically
saidur 03
49 152529 7019578957 03/12/2017 13:02:09 12510 GHY B1/63/DF 03/12/2017 RNY 03/12/2017 Cleaning rahman 9085868227 Code Verified
13
through SMS
cleaning has
been done and
Staff Not passenger 03
50 152532 7019578957 03/12/2017 13:16:13 12510 GHY B1/63/DF 03/12/2017 RNY 03/12/2017 Disinfection Nil
Deployed shared the 14
feedback code
5266
cleaning has
been done and
Ratneswar passenger 03
51 152544 8787869037 03/12/2017 13:54:38 15635 GHY S1/25 01/12/2017 PNBE 03/12/2017 Cleaning 9678120725
Kumar shared the 14
feedback code
5646
no response
from ehk and
passenger told
Toilet Dhaneswar us work not 03
52 152545 7002827968 03/12/2017 13:55:28 15622 KYQ S2/22 01/12/2017 GKP 02/12/2017 8753922594
Cleaning Das done hence 15
penalty should
be imposed as
per ca
cleaning has
been done and
passenger 03
53 152548 7042555182 03/12/2017 14:05:54 12506 GHY RAC/S8/15 02/12/2017 ANVT 02/12/2017 Cleaning Basudeb das 7637043652
shared the 15
feedback code
1769
54 152554 9436483775 03/12/2017 14:18:24 15630 GHY S12 17 01/12/2017 GHY 01/12/2017 Linen (AC Staff Not Nil it is electric 03
Coach Deployed complain 16
Only) informed to
elec cnl ghy
and sse tl ghy
Non obhs train
it is informed to
Staff Not ghy carr cnl for 03
55 152569 8089610173 03/12/2017 15:51:04 15606 KYQ B3/40 03/12/2017 DBRG 03/12/2017 Cleaning Nil
Deployed cleaning and 17
informed to lmg
cnl for cleaning
Complain was
for watering
informed to ghy
Staff Not 03
56 152589 8208733051 03/12/2017 17:05:04 15646 GHY S13/71 03/12/2017 GHY 03/12/2017 Cleaning Deployed Nil carr cnl for
22
watering in
next possible
station
Watering of Staff Not Watering has 04
57 152591 9493939726 03/12/2017 17:07:27 12508 GHY S5/48 01/12/2017 VSKP 02/12/2017 Nil
Coaches Deployed been done 00
Cleaning work
done by ehk
Musharaf and passenger 03
58 152598 8560876394 03/12/2017 17:20:29 15624 KYQ CNF/A2/12/GN 01/12/2017 KYQ 01/12/2017 Cleaning 7577939728
Hussain shared the 19
feedback code
5338
Its a non obhs THE COUCH IS

train and it is NOT CLEANED I
informed to ghy REPEAT NOT
Staff Not CLEANED. THE 04
59 152689 9969228433 03/12/2017 20:46:25 15603 KYQ S4/17 03/12/2017 GHY 03/12/2017 Cleaning Nil carr cnl and
Deployed COMPLAINT IS 00
lmg cnl for CLOSED
cleaning in nxt WITHOUT
possible station ATTENDING
no response
from ehk and
passenger told
cleaning not
Dasarath done hence 04
60 152735 7905365108 04/12/2017 07:27:53 12502 GHY B1/15 03/12/2017 NDLS 03/12/2017 Cleaning 9476892082
Kalita penalty should 09
be imposed as
per ca to the
concerned
contractor
Automatically
Ashadul 04
61 152736 7905569354 04/12/2017 07:28:35 15645 GHY S13/18 02/12/2017 PNBE 03/12/2017 Cleaning islam 7002169557 Code Verified
07
through SMS
Cleaning work
done by ehk
and passenger 04
62 152758 7005513415 04/12/2017 08:14:17 12517 GHY G9/34 03/12/2017 NJP 04/12/2017 Cleaning RAJU BORO 7035217179
shared the 08
feedback code
2279
no response
from ehk and
passenger told
cleaning not
Toilet done hence 04
63 152767 9785221804 04/12/2017 08:26:10 12506 GHY RAC/S3/23 04/12/2017 ANVT 04/12/2017 Hitesh Das 9859207530
Cleaning penalty should 10
be imposed as
per ca to the
concerned
contractor
no response
from ehk and
passenger told
cleaning not
Toilet done hence 04
64 152773 8920607634 04/12/2017 08:43:35 12506 GHY RS3 7 04/12/2017 ANVT 04/12/2017 Hitesh Das 9859207530
be imposed as
per ca to the
concerned
contractor
Automatically
saidur 04
65 152815 7019578957 04/12/2017 10:43:07 12510 GHY B1/64 03/12/2017 GHY 03/12/2017 Cleaning rahman 9085868227 Code Verified
11
through SMS
Automatically
Gautam ch 04
66 152841 8473062437 04/12/2017 12:11:02 12519 KYQ B6/43 03/12/2017 LTT 03/12/2017 Cleaning barman 9101237268 Code Verified
13
through SMS
Automatically
Toilet Dasarath 04
67 152873 9936030322 04/12/2017 13:48:31 12502 GHY B4/10 03/12/2017 NDLS 03/12/2017 Kalita 9476892082 Code Verified
Cleaning 14
through SMS
68 152891 8806224797 04/12/2017 14:44:51 22512 KYQ B3/47 02/12/2017 NGP 04/12/2017 Cleaning TRIDIV 7035339970 Automatically 04
RANJAN Code Verified 14
SARMA
through SMS
TRIDIV Automatically
Toilet 04
69 152893 8806224797 04/12/2017 14:46:46 22512 KYQ B3 47 02/12/2017 NGP 04/12/2017 RANJAN 7035339970 Code Verified
Cleaning SARMA 14
through SMS
Automatically
Dasarath 04
70 152939 9706044988 04/12/2017 17:30:08 12502 GHY B4 57 03/12/2017 NDLS 03/12/2017 Cleaning Kalita 9476892082 Code Verified
18
through SMS
Automatically
Dasarath 04
71 152945 7905365108 04/12/2017 17:47:46 12502 GHY B1/15 03/12/2017 NDLS 03/12/2017 Cleaning Kalita 9476892082 Code Verified
18
through SMS
Automatically
Toilet saidur 04
72 152960 9705143767 04/12/2017 18:25:17 12510 GHY S5/66 03/12/2017 CHE 04/12/2017 rahman 9085868227 Code Verified
Cleaning 18
through SMS
Automatically
keshab 04
73 152967 8208733051 04/12/2017 18:48:40 15646 GHY S13 71 03/12/2017 GHY 03/12/2017 Cleaning talukdar 9085685621 Code Verified
19
through SMS
Non OBHS
train informed
Staff Not to GHY and 04
74 152982 9435595469 04/12/2017 19:06:58 15606 KYQ S6/2 04/12/2017 JTTN 04/12/2017 Cleaning Nil
Deployed LMG control to 20
take necessary
action
Watering done
but water tap is
not working
Watering of Staff Not informed to 04
75 152986 9085903665 04/12/2017 19:09:55 12505 GHY S7/62 04/12/2017 GHY 04/12/2017 Nil
Coaches Deployed GHY and KIR 20
cnl to take
necessary
actiopn
Automatically
04
76 152997 7253000698 04/12/2017 19:43:54 12505 GHY B2/26 03/12/2017 CNB 04/12/2017 Cleaning T Sangma 8974109536 Code Verified
20
through SMS
Passenger
Train Staff Not 04
77 153004 9151633165 04/12/2017 20:01:00 15601 KYQ B2/22 04/12/2017 SCL 04/12/2017 Nil complain
solved
Fan is
automatic
informed to
Train Staff Not 04
78 153005 9785221804 04/12/2017 20:10:46 12506 GHY RAC/S3/23 04/12/2017 ANVT 04/12/2017 Nil GHY and ALD
TL cnl to take
necessary
action
Automatically
saidur 04
79 153029 9751516434 04/12/2017 21:50:42 12510 GHY B1 56 03/12/2017 GHY 03/12/2017 Cleaning rahman 9085868227 Code Verified
22
through SMS
Automatically
05
80 153031 9434045024 05/12/2017 06:33:08 12513 GHY B1 21 03/12/2017 VZM 03/12/2017 Cleaning sanjib deka 8720950533 Code Verified
07
through SMS
Automatically
05
81 153036 8409475571 05/12/2017 06:47:10 12506 GHY S13 14 05/12/2017 ANVT 05/12/2017 Cleaning T Sangma 8974109536 Code Verified
08
through SMS
Automatically
saidur 05
82 153038 7019578957 05/12/2017 06:59:53 12510 GHY B1 64 03/12/2017 GHY 03/12/2017 Cleaning rahman 9085868227 Code Verified
07
through SMS
Automatically
Toilet 05
83 153043 7384422481 05/12/2017 07:15:49 12505 GHY S7/57 04/12/2017 NCB 04/12/2017 Anup pathak 8403944275 Code Verified
Cleaning 08
through SMS
Automatically
saidur 05
84 153075 9445275510 05/12/2017 08:34:27 12510 GHY S6/52 03/12/2017 VZM 04/12/2017 Cleaning rahman 9085868227 Code Verified
09
through SMS
No water and
Bio Toilet
Heavy jammed
informed to
Toilet 05
85 153095 8949888725 05/12/2017 09:26:52 12506 GHY RAC/S3/23 04/12/2017 ANVT 04/12/2017 Hitesh Das 9859207530 GHY Sonpur
Cleaning 11
and KIR
Control to take
necessary
action
Charging point
out of order
informed to
Train Staff Not 05
86 153101 7007175714 05/12/2017 09:41:31 15601 KYQ B2/20 04/12/2017 SCL 04/12/2017 Nil GHY and NJP
TL cnl to take
necessary
action
Automatically
saidur 05
87 153109 9445275510 05/12/2017 10:02:05 12510 GHY S6/52 03/12/2017 VZM 04/12/2017 Cleaning rahman 9085868227 Code Verified
10
through SMS
88 153143 7381186141 05/12/2017 11:42:57 25657 KYQ B2/35 04/12/2017 NCB 04/12/2017 Cleaning mantu medhi 9476948191 Spoken with 05
the passenger. 14
Cleaning has
been done but
passenger did
not receive the
feedback code
SMS so closed
manually.
informed to ghy
carr cnl and
Pranjal 05
89 153146 9613632155 05/12/2017 11:50:01 12515 GHY S8/58 03/12/2017 HWH 05/12/2017 Cleaning Talukdar 8876687645 malda station
17
to unblock bio
toilet
informed to ghy
carr cnl and
Toilet Pranjal 05
90 153147 9613632155 05/12/2017 11:53:18 12515 GHY S8 58 03/12/2017 HWH 05/12/2017 Talukdar 8876687645 malda station
Cleaning 17
to unblock bio
toilet
Automatically
Toilet 05
91 153171 9790066915 05/12/2017 13:03:00 15629 GHY A1 30 04/12/2017 MS 04/12/2017 Dhan das 9957083616 Code Verified
Cleaning 13
through SMS
Automatically
Dasarath 05
92 153213 9170709370 05/12/2017 15:10:09 12502 GHY S3/9 03/12/2017 ALD 04/12/2017 Cleaning Kalita 9476892082 Code Verified
15
through SMS
Automatically
Dipen Ch 05
93 153221 9431323926 05/12/2017 15:39:34 15619 KYQ B2/14 05/12/2017 GAYA 05/12/2017 Cleaning Ray 9706941359 Code Verified
16
through SMS
Automatically
Dipen Ch 05
94 153225 9436255433 05/12/2017 15:50:12 15619 KYQ B2 20 05/12/2017 GAYA 05/12/2017 Cleaning Ray 9706941359 Code Verified
16
through SMS
informed to ghy
electric cnl and
Train Staff Not lmg cnl to solve 05
95 153240 8409055880 05/12/2017 16:40:03 15601 KYQ RAC/S2/39 04/12/2017 SCL 04/12/2017 Nil
Lighting/AC Deployed the complain 18
as soon as
possible
no response
from ehk and
passenger told
work not done
hence penalty 05
96 153268 8409475571 05/12/2017 17:54:58 12506 GHY S13/14 05/12/2017 ANVT 05/12/2017 Cleaning T Sangma 8974109536
should be 19
imposed as per
ca to the
concerned
contractor
cleaning has
been done by
Toilet Staff Not ehk and 05
97 153283 9945088068 05/12/2017 18:32:58 12510 GHY CNF/S6/57/GN 04/12/2017 BBS 05/12/2017 Nil
Cleaning Deployed passenger 20
shared the
code 7920
No response
from the ehk
hence penalty
Toilet Staff Not should be 05
98 153357 7035893540 05/12/2017 21:50:08 15619 KYQ CNF/S3/25/SS 05/12/2017 AHA 05/12/2017 Nil
Cleaning Deployed imposed as per 23
CA to the
concerned
contractor
Automatically
Toilet Dipen Ch 06
99 153367 7035893540 06/12/2017 03:45:47 15619 KYQ S3 25 05/12/2017 AHA 05/12/2017 Ray 9706941359 Code Verified
Cleaning 07
through SMS
Passenger
complaint for
lavatory light
repairing which
is informed to
Watering of Staff Not TL Control 06
100 153371 8250495026 06/12/2017 06:10:55 12506 GHY S6/63/DF 05/12/2017 ALD 05/12/2017 Nil
Coaches Deployed GHY but 10
passenger
mobile is not
reachable till
now so closed
manually.
101 153372 8250495026 06/12/2017 06:11:54 12506 GHY S6/63/DF 05/12/2017 ALD 05/12/2017 Cleaning T Sangma 8974109536 Passenger 06
complaint for 10
lavatory light
repairing but
his mobile is
not reachable
till now. Earlier
it was informed
to GHY TL
Control and as
EHK said
lavatory light
has been
repaired now.
So closed
manually.
Passenger
mobile is not
reachable till
now. Earlier it
was informed
to GHY TL
Train Staff Not 06
102 153373 8250495026 06/12/2017 06:13:18 12506 GHY S6/63/DF 05/12/2017 ALD 05/12/2017 Nil Control and as
EHK said
lavatory light
has been
repaired now.
So closed
manually.
Passenger
complaint for
toilet jam and
watering but
Cleaning staffs
Toilet are unable to 06
103 153400 9540068864 06/12/2017 08:05:49 12506 GHY S13/21 05/12/2017 MGS 05/12/2017 T Sangma 8974109536
Cleaning clear the jam 10
so it is
informed to KIR
Control and
GHY Control to
resolve it.
Automatically
keshab 06
104 153401 9769800348 06/12/2017 08:10:18 15645 GHY CNF/B1/62/PQ 06/12/2017 LTT 06/12/2017 Cleaning talukdar 9085685621 Code Verified
08
through SMS
Automatically
06
105 153413 9434307775 06/12/2017 08:40:16 15629 GHY CNF/S3/11/HO 04/12/2017 MS 04/12/2017 Cleaning Dhan das 9957083616 Code Verified
08
through SMS
Automatically
06
106 153449 9035024001 06/12/2017 09:59:58 12510 GHY B5/53 05/12/2017 BBS 06/12/2017 Cleaning Jamirul islam 7076292023 Code Verified
11
through SMS
Automatically
Toilet 06
107 153471 7033839153 06/12/2017 10:49:31 12510 GHY S5/57 05/12/2017 KNE 05/12/2017 Jamirul islam 7076292023 Code Verified
Cleaning 11
through SMS
Automatically
keshab 06
108 153507 9769800348 06/12/2017 12:53:11 15645 GHY B1/62 06/12/2017 LTT 06/12/2017 Cleaning talukdar 9085685621 Code Verified
13
through SMS
Automatically
keshab 06
109 153510 9820512020 06/12/2017 12:56:48 15645 GHY B1/51 06/12/2017 LTT 06/12/2017 Cleaning talukdar 9085685621 Code Verified
13
through SMS
06
110 153519 9496822263 06/12/2017 13:16:19 22511 KYQ B1/51 06/12/2017 LTT 06/12/2017 Cleaning RANJAN 7035339970 Code Verified
SARMA 13
through SMS
cleaning has
been done by
ehk and
06
111 153535 7091159971 06/12/2017 14:16:13 15631 GHY CNF/B2/1 05/12/2017 JP 06/12/2017 Cleaning Hajrat Ali 9126936740 passenger
14
shared the
feedback code
5556
Automatically
Toilet 06
112 153549 9641285805 06/12/2017 15:36:11 15629 GHY S11/33 04/12/2017 MS 04/12/2017 Dhan das 9957083616 Code Verified
Cleaning 16
through SMS
For watering
informed to
Watering of Staff Not GHY and NJP 06
113 153550 7001882502 06/12/2017 15:38:15 15629 GHY S11/33 04/12/2017 MS 04/12/2017 Nil
Coaches Deployed cnl to take 17
necessary
action
Cleaning work
done by ehk
Toilet and passenger 06
114 153557 7258906506 06/12/2017 16:03:20 12505 GHY S3/71 06/12/2017 NBQ 06/12/2017 dipesh paul 8811947271
Cleaning shared the 16
feedback code
2405
Automatically
06
115 153573 7001144040 06/12/2017 17:20:46 12506 GHY B2 3 06/12/2017 ANVT 06/12/2017 Cleaning Anup pathak 8403944275 Code Verified
17
through SMS
116 153602 9531059233 06/12/2017 18:48:14 12504 KYQ B10/65 05/12/2017 KYQ 05/12/2017 Cleaning Jakir 8723095318 Automatically 06
Hussain Code Verified 19
through SMS
Shutter closed
so EHK unable 06
117 153680 7258906506 06/12/2017 21:39:08 12505 GHY S3/71 06/12/2017 NBQ 06/12/2017 Cleaning dipesh paul 8811947271
to clean the 22
coach
Non OBHS
train Informed
118 153693 9436018167 07/12/2017 06:31:57 15670 KYQ S1/1 07/12/2017 DMV 07/12/2017 Cleaning Nil
Deployed LMG cnl to 08
take necessary
action
119 153700 9435074148 07/12/2017 07:09:38 25657 KYQ S5/61 06/12/2017 BHP 06/12/2017 Nil
Coaches Deployed at GHY 08
Automatically
07
120 153706 7384258356 07/12/2017 07:25:59 25657 KYQ B1/50 06/12/2017 GHY 07/12/2017 Cleaning Akhil kalita 7399689230 Code Verified
08
through SMS
Passenger
complain not
solved EHK not
Toilet 07
121 153715 7200437929 07/12/2017 07:39:52 15656 KYQ B3/49 06/12/2017 UHP 06/12/2017 pulak roy 7576921187 responded our
Cleaning 09
call so penalty
will be imposed
as per CA
Automatically
Jakir 07
122 153744 9577079419 07/12/2017 09:04:07 12504 KYQ B10/65 05/12/2017 KYQ 05/12/2017 Cleaning Hussain 8723095318 Code Verified
09
through SMS
Passenger
Toilet Staff Not complain 07
123 153752 8789160870 07/12/2017 09:27:06 15668 KYQ S6/28 06/12/2017 KIR 06/12/2017 Nil
Cleaning Deployed solved by EHK 09
Mahkub Ali
Charging point
defective
informed to
Train Staff Not 07
124 153754 7007998627 07/12/2017 09:36:26 12506 GHY S9/30 07/12/2017 ANVT 07/12/2017 Nil GHY and TDL
TL cnl to take
necessary
action
Passenger
Petty Staff Not 07
125 153764 8272920340 07/12/2017 09:57:56 25657 KYQ S5/18 06/12/2017 SDAH 06/12/2017 Deployed Nil complain
Repairs 10
solved
Passenger
cleaning
complain done
Watering of Staff Not by EHK Nipen 07
126 153781 7988571005 07/12/2017 10:39:56 12502 GHY S5/61 06/12/2017 NDLS 06/12/2017 Nil
Coaches Deployed Das For 11
watering
informed at
CNB cnl
Spoken with
the passenger.
Linen (AC He was
Staff Not 07
127 153812 9166496324 07/12/2017 11:57:41 15631 GHY B2/54 05/12/2017 MTD 06/12/2017 Coach Deployed Nil complaining for
12
Only) toilet cleaning
which is done
now.
Automatically
07
128 153823 9864223704 07/12/2017 12:29:53 15631 GHY B2 63 05/12/2017 MTD 06/12/2017 Cleaning Hajrat Ali 9126936740 Code Verified
12
through SMS
Automatically
saidur 07
129 153833 9434255986 07/12/2017 12:53:30 12509 GHY B5/41 06/12/2017 BNC 06/12/2017 Cleaning rahman 9085868227 Code Verified
13
through SMS
No response
from EHK.
Cleaning has
not been done.
Informed GHY
Carriage 07
130 153844 9265872620 07/12/2017 13:25:32 15656 KYQ A1 1 06/12/2017 BST 07/12/2017 Cleaning pulak roy 7576921187
control for 15
cleaning at
upcoming
station. Penalty
will be imposed
as per CA.
131 153864 9451152882 07/12/2017 14:29:55 15656 KYQ B1 71 06/12/2017 GKP 07/12/2017 Toilet pulak roy 7576921187 No response 07
Cleaning from EHK. 15
Cleaning has
not been done.
Informed GHY
Carriage
control for
cleaning at
upcoming
station. Penalty
will be imposed
as per CA.
informed to ghy
electric cnl and
Train Staff Not 07
132 153883 8756449291 07/12/2017 15:48:38 12505 GHY RAC/S14/55 07/12/2017 GHY 07/12/2017 Nil sse tl to solve
the complain in
jpe
Cleaning has
been done and
Toilet passenger 07
133 153888 9402058475 07/12/2017 16:00:18 12506 GHY B3/42 06/12/2017 MGS 06/12/2017 Anup pathak 8403944275
feedback code
SMS.
bio toilet heavy
jam it will be 07
134 153905 9436703236 07/12/2017 17:14:12 12506 GHY A1/38 06/12/2017 ALD 06/12/2017 Cleaning Anup pathak 8403944275
unblocked in 19
njp station
informed to ghy
electric cnl and
Train Staff Not 07
135 153920 7084908339 07/12/2017 17:44:33 12505 GHY S2 54 07/12/2017 GHY 07/12/2017 Nil sse tl to solve
the complain in
jpe
cleaning has
been done by
ehk and 07
136 153927 9702789501 07/12/2017 18:00:55 12505 GHY B1/17 07/12/2017 GHY 07/12/2017 Cleaning Hitesh Das 8876591494
passenger 19
shared the
code 3922
informed to ghy
electric cnl and
Train Staff Not 07
137 153933 9531184684 07/12/2017 18:31:31 15621 KYQ S3/64 07/12/2017 KYQ 07/12/2017 Nil sse tl to solve
the complain in
jpe
cleaning has
been done by
SANJIB ehk and 07
138 153941 9641416966 07/12/2017 18:50:19 12514 GHY S12 69 07/12/2017 NCB 07/12/2017 Cleaning 8886151080
DEKA passenger 19
shared the
code 6072
Automatically
07
139 153952 9650690970 07/12/2017 19:41:11 12506 GHY S14/50 07/12/2017 ANVT 07/12/2017 Cleaning sadhan shil 8403080545 Code Verified
21
through SMS
Non OBHS
train informed
Toilet Staff Not to GHY and 07
140 153984 9748002315 07/12/2017 20:34:33 15603 KYQ S1/11 07/12/2017 GHY 07/12/2017 Nil
Cleaning Deployed LMG cnl to 21
take necessary
action
Foe Electrical
problem
informed to
Train Staff Not 07
141 153987 7084908339 07/12/2017 20:43:49 12505 GHY S2 54 07/12/2017 GHY 07/12/2017 Nil GHy and Lmg
TL cnl to take
necessary
action
It was a
cleaning
complain and
informed to ehk
and no
Linen (AC
Staff Not response from 08
142 154029 8638755088 08/12/2017 07:16:42 15656 KYQ B2/65 06/12/2017 KIR 07/12/2017 Coach Nil
Deployed the ehk hence 10
Only)
penalty should
be imposed as
per CA to the
concerned
contractor
informed to ghy
electric cnl and
Train Staff Not 08
143 154030 7002409513 08/12/2017 07:17:28 12552 KYQ B10/12 06/12/2017 KYQ 06/12/2017 Nil sse tl to solve
the complain in
gdr
Automatically
TAPAN 08
144 154032 8250099649 08/12/2017 07:21:58 12507 GHY B3/28 05/12/2017 NOQ 08/12/2017 Cleaning TALUKDAR 9957475117 Code Verified
07
through SMS
cleaning done
by ehk and
Dhaneswar 08
145 154039 9435016670 08/12/2017 07:41:46 15621 KYQ B2/26 07/12/2017 KYQ 07/12/2017 Cleaning Das 8753922594 passenger
08
shared the
code 5112
146 154044 9473717679 08/12/2017 08:00:27 12506 GHY S14/57 07/12/2017 ANVT 07/12/2017 Cleaning sadhan shil 8403080545 No response 08
from the ehk 10
and passenger
told us cleaning
not done hence
penalty should
be imposed as
per CA
Automatically
TAPAN 08
147 154083 8250099649 08/12/2017 09:28:00 12507 GHY B3/28 05/12/2017 NOQ 08/12/2017 Cleaning TALUKDAR 9957475117 Code Verified
09
through SMS
08
148 154093 9423915149 08/12/2017 10:00:53 22511 KYQ B2/1 06/12/2017 HWH 07/12/2017 Cleaning RANJAN 7035339970 Code Verified
SARMA 10
through SMS
cleaning done
by ehk and
08
149 154095 9473717679 08/12/2017 10:09:45 12506 GHY S14/57 07/12/2017 ANVT 07/12/2017 Cleaning sadhan shil 8403080545 passenger
11
shared the
code 4858
ehk went to
attend the
complain but
passenger told
that he did not
register any 08
150 154099 7779976545 08/12/2017 10:22:31 12506 GHY B1 17 07/12/2017 KGG 08/12/2017 Cleaning sadhan shil 8403080545
complain and 12
passenger is
not receiving
our call hence
closed
manually
Automatically
08
151 154102 9177986186 08/12/2017 10:29:21 12506 GHY S10 58 07/12/2017 ANVT 07/12/2017 Cleaning sadhan shil 8403080545 Code Verified
10
through SMS
Spoken with
the passenger.
Train Staff Not 08
152 154136 7002409513 08/12/2017 12:39:19 12552 KYQ B10/12 06/12/2017 KYQ 06/12/2017 Nil AC complain
has been
resolved now.
Automatically
Anjan 08
153 154153 9602422058 08/12/2017 13:58:06 15632 GHY S4 26 07/12/2017 PNBE 08/12/2017 Cleaning Baruah 7577865746 Code Verified
14
through SMS
Passenger has
complaint after
the train
departure from
GHY. As
cleaning staffs
TAPAN 08
154 154155 9599992697 08/12/2017 14:09:47 12507 GHY S5 46 05/12/2017 NJP 08/12/2017 Cleaning TALUKDAR 9957475117 are got down at
14
GHY so
Cleaning will
be done at
LMG which is
informed to
LMG control.
Passenger
lodged the
complain after
the train
Watering of Staff Not departure from 08
155 154157 9599992697 08/12/2017 14:10:08 12507 GHY S5/46 05/12/2017 NJP 08/12/2017 Nil
Coaches Deployed GHY. So it is 14
informed to
LMG Control
for watering at
LMG.
Pillow has
Linen (AC been replaced
Staff Not 08
156 154161 8108189031 08/12/2017 14:17:29 15647 GHY B4/15 08/12/2017 LTT 08/12/2017 Coach Deployed Nil and passenger
15
Only) is satisfied
now.
Automatically
Dasarath 08
157 154163 9907207990 08/12/2017 14:27:23 15602 KYQ B2/17 07/12/2017 NDLS 07/12/2017 Cleaning Kalita 9476892082 Code Verified
14
through SMS
Cleaning staffs
are got down at
GHY. It is
TAPAN 08
158 154170 9734195685 08/12/2017 14:47:35 12507 GHY S4/43 05/12/2017 NJP 08/12/2017 Cleaning TALUKDAR 9957475117 informed to
14
LMG control for
cleaning at
LMG.
159 154190 9864094322 08/12/2017 16:11:29 15652 GHY S12/50 06/12/2017 JAT 06/12/2017 Watering of Staff Not Nil Watering 08
Coaches Deployed complain has 17
been informed
to GHY
Carriage
control for
watering at
BARAUNI
Passenger
complain has
Petty Staff Not been resolved 08
160 154197 7666078472 08/12/2017 16:23:47 15646 GHY S13/6 06/12/2017 KNE 07/12/2017 Nil
Repairs Deployed and he shared 17
his feedback
code.
Electric
complain has
Train Staff Not 08
161 154202 8472077242 08/12/2017 16:29:43 12505 GHY S12 1 08/12/2017 GHY 08/12/2017 Nil been informed
to TL control
GHY.
Automatically
Toilet 08
162 154220 7011545672 08/12/2017 17:27:50 12506 GHY B1/35 07/12/2017 ANVT 07/12/2017 sadhan shil 8403080545 Code Verified
Cleaning 18
through SMS
Automatically
SANJIB 08
163 154231 9641416966 08/12/2017 17:54:08 12514 GHY S12 69 07/12/2017 NCB 07/12/2017 Cleaning DEKA 8886151080 Code Verified
18
through SMS
Cleaning has
been done but
passenger has
Staff Not not received 08
164 154249 8475054746 08/12/2017 18:39:24 15644 KYQ B3/32 07/12/2017 KYQ 07/12/2017 Cleaning Nil
Deployed the feedback 19
code SMS till
now so closed
manually.
Passenger
complain has
Toilet Staff Not been resolved 08
165 154256 8789160870 08/12/2017 18:57:12 15668 KYQ S6/28 06/12/2017 KIR 06/12/2017 Nil
Cleaning Deployed and he shared 19
his feedback
code SMS.
Cleaning has
08
166 154273 9214890919 08/12/2017 19:44:09 12505 GHY B1/32 07/12/2017 GHY 07/12/2017 Cleaning Hitesh Das 8876591494 been done by
20
cleaning staffs.
Passenger said
that bedroll
provided to him
is dirty and
unhygienic and
Linen (AC he is not
Staff Not 08
167 154285 9832037871 08/12/2017 20:12:21 15632 GHY B1 50 07/12/2017 NCB 07/12/2017 Coach Deployed Nil satisfied with
21
Only) the service so
penalty will be
imposed as per
CA to
concerned
contractor.
Passenger is
not satisfied
with the service
and he said
cleaning has
not been done
Staff Not 08
168 154288 9832037871 08/12/2017 20:16:11 15632 GHY B1 50 07/12/2017 NCB 07/12/2017 Disinfection Deployed Nil properly by
21
cleaning staffs
so penalty will
be imposed as
per CA to
concerned
contractor.
Passenger
complaint for
dirty bedroll
and pillow has
not been
provided to
Linen (AC him. Informed
Staff Not 08
169 154292 7742669962 08/12/2017 20:25:45 15632 GHY B1/61 07/12/2017 CNB 08/12/2017 Coach Deployed Nil SSE Bedroll
22
Only) GHY to look
into the matter.
Penalty will be
imposed as per
CA to
concerned
contractor.
170 154313 9434600304 08/12/2017 21:31:00 15632 GHY B1/55 07/12/2017 NJP 07/12/2017 Watering of Staff Not Nil Watering 08
been informed
to AGRA Fort
control.
Watering
complain has
been informed
171 154350 9900783743 09/12/2017 07:47:34 12509 GHY S2/27 06/12/2017 NJP 08/12/2017 Deployed Nil to Carriage
Coaches 09
control GHY for
watering at
RNY.
EHK mobile is
switch off.
Cleaning has
not been done
saidur till now so 09
172 154353 9900783743 09/12/2017 07:50:42 12509 GHY S2/27 06/12/2017 NJP 08/12/2017 Cleaning 9085868227
rahman penalty will be 09
imposed on
concerned
contractor as
per CA.
Automatically
Dasarath 09
08
through SMS
Automatically
Gautam ch 09
174 154375 7085052698 09/12/2017 08:36:11 12520 KYQ B3/24 07/12/2017 KYQ 07/12/2017 Cleaning barman 9101237268 Code Verified
09
through SMS
Cleaning has
been done and
passenger
Staff Not 09
175 154382 8800827414 09/12/2017 08:42:24 12506 GHY S6/50 09/12/2017 ANVT 09/12/2017 Cleaning Deployed Nil shared his
10
feedback code
with cleaning
staffs.
Automatically
09
176 154393 8787898347 09/12/2017 08:56:06 12506 GHY S4/54 09/12/2017 ANVT 09/12/2017 Cleaning Hitesh Das 8876591494 Code Verified
10
through SMS
Automatically
09
177 154396 8770406448 09/12/2017 08:57:40 12505 GHY A1/42 08/12/2017 NJP 08/12/2017 Cleaning T Sangma 8974109536 Code Verified
09
through SMS
Automatically
Dasarath 09
178 154462 9435523178 09/12/2017 11:07:06 15602 KYQ S6/58 07/12/2017 NDLS 07/12/2017 Cleaning Kalita 9476892082 Code Verified
11
through SMS
Passenger
lodged the
complain
before the train
Staff Not departure from 09
179 154466 7896524945 09/12/2017 11:14:16 15632 GHY B1 35 09/12/2017 GHY 09/12/2017 Cleaning Nil
Deployed GHY. Complain 11
has been
resolved by
cleaning staffs
now.
Automatically
09
180 154472 9434189304 09/12/2017 11:26:30 12509 GHY S1/1 08/12/2017 BNC 08/12/2017 Cleaning Jamirul islam 7076292023 Code Verified
11
through SMS
Automatically
Toilet 09
181 154495 9738515185 09/12/2017 12:33:04 12551 KYQ B8/25 09/12/2017 YPR 09/12/2017 Pankaj Das 9577670362 Code Verified
Cleaning 13
through SMS
Automatically
Gautam ch 09
182 154509 9375495960 09/12/2017 13:06:23 12520 KYQ H1/A/1 07/12/2017 KIR 08/12/2017 Cleaning barman 9101237268 Code Verified
13
through SMS
183 154524 8084750589 09/12/2017 13:49:20 15602 KYQ B3 45 07/12/2017 MGS 08/12/2017 Nil
Coaches Deployed at KIR 15
Automatically
Dasarath 09
184 154526 8299146141 09/12/2017 13:53:04 15602 KYQ B2/36 07/12/2017 CNB 08/12/2017 Cleaning Kalita 9476892082 Code Verified
14
through SMS
Automatically
09
185 154552 9435395808 09/12/2017 14:31:48 25658 KYQ S3/25 08/12/2017 KYQ 08/12/2017 Cleaning Anup pathak 8403944275 Code Verified
15
through SMS
Automatically
09
186 154553 9435395808 09/12/2017 14:31:49 25658 KYQ S3/25 08/12/2017 KYQ 08/12/2017 Cleaning Anup pathak 8403944275 Code Verified
15
through SMS
Automatically
09
187 154582 9904423612 09/12/2017 15:38:42 15635 GHY S13/11 08/12/2017 RJT 08/12/2017 Cleaning Basudeb das 7637043652 Code Verified
16
through SMS
Automatically
abdul 09
188 154627 7001283284 09/12/2017 17:34:24 12509 GHY B5/40 07/12/2017 KPD 08/12/2017 Cleaning munnaf 9126023448 Code Verified
18
through SMS
189 154631 7696006639 09/12/2017 17:38:50 15654 GHY A1 18 08/12/2017 PTKC 09/12/2017 Cleaning MOMRAJ 9110268116 Automatically 09
ALI Code Verified 17
through SMS
Automatically
09
190 154662 8822322123 09/12/2017 18:49:53 25658 KYQ B2/32 08/12/2017 GHY 08/12/2017 Cleaning Anup pathak 8403944275 Code Verified
19
through SMS
Cleaning work
done but flush
is out of order
Ashadul 09
191 154711 8421750591 09/12/2017 20:49:54 15645 GHY S3/9 09/12/2017 KYN 09/12/2017 Cleaning Islam 8610076407 informed to
22
GHY cnl to
take necessary
action.
Informed to
Train Staff Not GHY TL cnl to 09
192 154713 9085731248 09/12/2017 20:54:30 12505 GHY A1/44 09/12/2017 GHY 09/12/2017 Nil
Lighting/AC Deployed take necessary 22
action
Informed to
RNY and GHy
193 154729 9864042728 09/12/2017 21:36:50 12518 GHY G6/23 09/12/2017 GHY 09/12/2017 Deployed Nil cnl to take
Coaches 22
necessary
action.
Automatically
Toilet 10
194 154741 7908210379 10/12/2017 06:00:24 12506 GHY S2/10 09/12/2017 ANVT 09/12/2017 Hitesh Das 8876591494 Code Verified
Cleaning 08
through SMS
Informed to ghy
carr cnl for
195 154742 9873534128 10/12/2017 06:04:54 12506 GHY S2/9 09/12/2017 ANVT 09/12/2017 Deployed Nil watering in
Coaches 09
next possible
station
Automatically
abdul 10
196 154754 7299941488 10/12/2017 06:33:49 12509 GHY S4 40 07/12/2017 NJP 09/12/2017 Cleaning munnaf 9126023448 Code Verified
06
through SMS
Automatically
10
197 154775 9437212008 10/12/2017 07:28:15 12551 KYQ B3/9 09/12/2017 YPR 09/12/2017 Cleaning Pankaj Das 9577670362 Code Verified
08
through SMS
Cleaning work
done but
passenger not
DIPANKAR in his seat and 10
198 154788 8763989641 10/12/2017 07:47:26 15647 GHY B3/60 08/12/2017 MGS 09/12/2017 Cleaning 9127895915
THAKURIA not response 08
our call so
closed
manually
No response
from the ehk
and passenger
told us cleaning
not done hence 10
199 154801 9531125136 10/12/2017 08:02:00 12506 GHY S13 3 09/12/2017 ALD 09/12/2017 Cleaning Hitesh Das 8876591494
penalty should 09
be imposed as
per CA to the
concerned
contractor
No response
from the ehk
and passenger
told us cleaning
Toilet not done hence 10
200 154809 9531125136 10/12/2017 08:06:25 12506 GHY S13 3 09/12/2017 ALD 09/12/2017 Hitesh Das 8876591494
be imposed as
per CA to the
concerned
contractor
No response
from the ehk
and passenger
told us cleaning
201 154871 9531125136 10/12/2017 09:55:39 12506 GHY S13/3 09/12/2017 ALD 09/12/2017 Hitesh Das 8876591494
be imposed as
per CA to the
concerned
contractor
it was a
watering
complain
Petty Staff Not informed to ghy 10
202 154873 7908210379 10/12/2017 10:00:43 12506 GHY S2/10 09/12/2017 ANVT 09/12/2017 Nil
Repairs Deployed carr cnl for 12
watering in
next possible
station
203 154901 8172992290 10/12/2017 11:27:09 15622 KYQ S2 29 08/12/2017 ANVT 08/12/2017 Cleaning Dhaneswar 8753922594 cleaning has 10
Das been done by 12
ehk and
passenger
shared the
code 6140
cleaning has
been done by
Train Staff Not ehk and 10
204 154923 7896953715 10/12/2017 12:30:47 15632 GHY S8/18 09/12/2017 GHY 09/12/2017 Nil
Lighting/AC Deployed passenger 13
shared the
code 3052
cleaning has
been done by
Petty Staff Not ehk and 10
205 154925 9030464746 10/12/2017 12:40:59 12515 GHY S8 67 10/12/2017 TVC 10/12/2017 Nil
Repairs Deployed passenger 13
shared the
code 8065
No response
from the ehk
and passenger
told us cleaning 10
206 154934 9460045884 10/12/2017 13:07:54 15624 KYQ A1/9 08/12/2017 DLI 10/12/2017 Cleaning Moidul Islam 7575933914
not done hence 15
penalty should
be imposed as
per CA
Cleaning work
done by ehk
Train Staff Not and passenger 10
207 154952 7896953715 10/12/2017 14:02:53 15632 GHY S8/18 09/12/2017 GHY 09/12/2017 Nil
Lighting/AC Deployed shared the 14
feedback code
6192
Informed to ghy
carr cnl for
Petty Staff Not 10
208 154972 7986357619 10/12/2017 15:33:15 12505 GHY B3/57 10/12/2017 GHY 10/12/2017 Deployed Nil watering in
Repairs 18
next possible
station
Informed to ghy
electric cnl and
Train Staff Not 10
209 154982 7002120645 10/12/2017 15:54:54 15654 GHY S9/22 08/12/2017 LKO 09/12/2017 Nil sse tl to attend
it in next
possible station
Cleaning done HAPPY TO SEE

by ehk and RAILWAY IS
passenger told CARING For US.
that cleaning THOUGH
work done but CLEANING IS
NOT
Toilet ni water in 10
210 154985 9029055524 10/12/2017 16:06:47 12509 GHY S9/64 08/12/2017 HWH 10/12/2017 Jamirul islam 7076292023 SATISFACTORY.
Cleaning coach hence BUT THEY DID 19
informed to ghy SOMETHING
carr cnl for AND PROMISE
watering in TO DO D REST
next possible IN N NEXT
station STATION.
Informed to ghy
carr cnl for
211 154997 7002120645 10/12/2017 16:57:01 15654 GHY S9 22 08/12/2017 LKO 09/12/2017 Deployed Nil watering in
Coaches 18
next possible
station
Informed to ghy
carr cnl for
212 155010 9475477752 10/12/2017 17:10:32 15654 GHY RAC/S9/23 08/12/2017 UMB 09/12/2017 Deployed Nil watering in
Coaches 18
next possible
station
Informed to ghy
carr cnl for
213 155011 9467082092 10/12/2017 17:10:33 15654 GHY RAC/S9/23/GN 08/12/2017 UMB 09/12/2017 Deployed Nil watering in
Coaches 18
next possible
station
It is a Watering
complain and it
is informed to
Petty Staff Not 11
214 155059 7986387619 10/12/2017 19:21:36 12505 GHY B3/57 10/12/2017 GHY 10/12/2017 Deployed Nil ghy carr cnl for
Repairs 00
watering in
next possible
station
215 155126 9735053562 10/12/2017 21:44:04 12551 KYQ B5/52 09/12/2017 ASN 10/12/2017 Cleaning Pankaj Das 9577670362 No response 11
from the ehk 00
and passenger
told us cleaning
not done hence
penalty should
be imposed as
per CA to the
concerned
contractor
Informed to ghy
carr cnl for
216 155133 8340311624 11/12/2017 06:03:29 15632 GHY S12/17 09/12/2017 PNBE 10/12/2017 Deployed Nil watering in
Coaches 08
next possible
station
Cleaning work
done by ehk
217 155174 7384422481 11/12/2017 08:08:14 12506 GHY S1/48 10/12/2017 ANVT 10/12/2017 T Sangma 8974109536
feedback code
6743
Automatically
11
218 155192 7986357619 11/12/2017 08:46:42 12505 GHY B3/57 10/12/2017 GHY 10/12/2017 Cleaning sadhan shil 8403080545 Code Verified
10
through SMS
It is informed to
ghy carr cnl for
219 155194 8340311624 11/12/2017 08:49:14 15632 GHY S12/17 09/12/2017 PNBE 10/12/2017 Deployed Nil watering in
Coaches 11
next possible
station
Automatically
Toilet Dharmendra 11
220 155196 7733062551 11/12/2017 08:54:02 15632 GHY S12/17 09/12/2017 PNBE 10/12/2017 Talukdar 8761823805 Code Verified
Cleaning 09
through SMS
Automatically
Gautam ch 11
221 155197 9434044613 11/12/2017 08:57:21 12519 KYQ B1/29 10/12/2017 LTT 10/12/2017 Cleaning barman 9101237268 Code Verified
10
through SMS
Cleaning work
done by ehk
and passenger 11
222 155216 9711569605 11/12/2017 09:52:29 12506 GHY S7/46 11/12/2017 ANVT 11/12/2017 Cleaning M Sangma 9856240569
shared the 10
feedback code
3345
pillow was not
given to
passenger but
later passenger
Linen (AC
Staff Not got pillow 11
223 155236 8291031309 11/12/2017 10:47:19 12510 GHY B5 51 11/12/2017 BPRD 11/12/2017 Coach Nil
Deployed hence 11
Only)
passenger
shared the
feedback code
6943
Automatically
SANJIB 11
224 155238 9163438079 11/12/2017 10:53:10 12513 GHY S2/32 10/12/2017 SC 10/12/2017 Cleaning DEKA 8886151080 Code Verified
11
through SMS
Automatically
Dharmendra 11
225 155239 7602813724 11/12/2017 10:53:42 15632 GHY S11/12 09/12/2017 KNE 09/12/2017 Cleaning Talukdar 8761823805 Code Verified
11
through SMS
Cleaning work
done by ehk
226 155247 7987244027 11/12/2017 11:28:41 12506 GHY S9/65 10/12/2017 ETW 10/12/2017 T Sangma 8974109536
feedback code
7083
Cleaning work
done by ehk
Staff Not and passenger 11
227 155248 7987244027 11/12/2017 11:32:09 12506 GHY S9/65 10/12/2017 ETW 10/12/2017 Disinfection Nil
Deployed shared the 12
feedback code
7363
Automatically
Toilet 11
228 155271 9113842514 11/12/2017 12:52:27 12502 GHY RAC/S4/31 10/12/2017 CNB 11/12/2017 nipen das 7635826398 Code Verified
Cleaning 12
through SMS
Toilet 11
229 155285 8698822267 11/12/2017 13:45:00 22512 KYQ S2 19 09/12/2017 NGP 11/12/2017 RANJAN 7035339970 Code Verified
Cleaning SARMA 14
through SMS
Automatically
Toilet 11
230 155292 8761018686 11/12/2017 14:11:42 12506 GHY S5/57 10/12/2017 ANVT 10/12/2017 T Sangma 8974109536 Code Verified
Cleaning 14
through SMS
Watering
complain has
231 155314 8761018686 11/12/2017 15:10:51 12506 GHY S5/57 10/12/2017 ANVT 10/12/2017 Deployed Nil been informed
Coaches 16
to KIR control
for watering.
232 155325 9560442159 11/12/2017 15:42:50 12506 GHY S1/48 10/12/2017 ANVT 10/12/2017 Toilet T Sangma 8974109536 Bio toilets are 11
Cleaning blocked and 18
jammed.
Cleaning staffs
are unable to
clean it
properly so
informed to
GHY Carriage
control to
attend the
complain at
NJP.
Cleaning has
Toilet Staff Not 11
233 155337 8574691125 11/12/2017 16:44:24 15667 KYQ S12/19 09/12/2017 FD 11/12/2017 Deployed Nil been done by
Cleaning 17
cleaning staffs.
Toilet 11
234 155347 9420150921 11/12/2017 17:25:03 22512 KYQ S6/72 09/12/2017 KYQ 09/12/2017 RANJAN 7035339970 Code Verified
Cleaning SARMA 17
through SMS
Automatically
Toilet 11
235 155361 9457266652 11/12/2017 18:06:51 12502 GHY S6 13 10/12/2017 CNB 11/12/2017 nipen das 7635826398 Code Verified
Cleaning 18
through SMS
Cleaning has
11
236 155379 8574691125 11/12/2017 18:40:14 25657 KYQ D3 10 11/12/2017 RPH 11/12/2017 Cleaning mantu medhi 9476948191 been done by
20
cleaning staffs.
Cleaning has
11
237 155380 9832691925 11/12/2017 18:40:30 25657 KYQ CNF/D3/10/GN 11/12/2017 RPH 11/12/2017 Cleaning mantu medhi 9476948191 been done by
20
cleaning staffs.
Automatically
Dhaneswar 11
238 155383 8292547695 11/12/2017 18:48:45 15620 KYQ S2/72 11/12/2017 KNE 11/12/2017 Cleaning Das 8753922594 Code Verified
19
through SMS
Cleaning staffs
are unable to
visit the coach
due to closure
of rolling
11
239 155428 7602421974 11/12/2017 20:29:23 12506 GHY S12/49 11/12/2017 TDL 11/12/2017 Cleaning M Sangma 9856240569 shutter. So
22
cleaning will be
done as soon
as staffs could
be able to enter
the coach.
It is actually a
complain for
Light and
TRIDIV
charging point 11
240 155435 7063407945 11/12/2017 20:42:34 22512 KYQ W/L 34 09/12/2017 PKR 10/12/2017 Cleaning RANJAN 7035339970
SARMA repairing which 23
is informed to
GHY TL
Control.
No cleaning
station is
Staff Not available since 12
241 155466 8794723486 12/12/2017 06:39:45 15670 KYQ A1 25 12/12/2017 DMV 12/12/2017 Cleaning Nil
Deployed the train 08
departed from
LMG.
Watering
complain has
been informed
Watering of Staff Not to GHY 12
242 155473 8837070944 12/12/2017 07:21:31 15629 GHY S7/27 11/12/2017 MS 11/12/2017 Nil
Coaches Deployed Carriage 10
Control for
watering at
VSKP.
Window
repairing
complain has
been informed
Petty Staff Not to GHY 12
243 155474 8837070944 12/12/2017 07:23:59 15629 GHY S7/27 11/12/2017 MS 11/12/2017 Nil
Repairs Deployed Carriage 10
Control for
attending the
complain at
VSKP.
Automatically
Manower 12
244 155484 9738610847 12/12/2017 07:51:19 12510 GHY S6/65 10/12/2017 BBS 11/12/2017 Cleaning Hussain 8822524077 Code Verified
08
through SMS
245 155485 9738610847 12/12/2017 07:52:24 12510 GHY S6/65 10/12/2017 BBS 11/12/2017 Toilet Manower 8822524077 Toilet has been 12
Cleaning Hussain cleaned by 12
cleaning staffs
but Lavatory
tapes are not
working
properly and
are damaged.
It is informed to
GHY Carriage
control.
Lavatory tapes
are not working
properly and
Petty Staff Not 12
246 155486 9738610847 12/12/2017 07:53:07 12510 GHY S6/65 10/12/2017 BBS 11/12/2017 Deployed Nil are damaged.
Repairs 12
It is informed to
GHY Carriage
control.
Cleaning has
been done but
Passenger
received the 12
247 155500 8016084861 12/12/2017 08:23:40 12505 GHY B4/18 11/12/2017 NJP 11/12/2017 Cleaning Dipesh paul 7399722765
feedback code 10
lately due to
network
problem.
Cleaning has
Toilet 12
248 155547 7602421974 12/12/2017 09:57:39 12506 GHY S12/49 11/12/2017 TDL 11/12/2017 M Sangma 9856240569 been done by
Cleaning 11
cleaning staffs.
Automatically
Toilet TAPAN 12
249 155548 9172215582 12/12/2017 09:58:01 15646 GHY A1/33 10/12/2017 KIR 11/12/2017 TALUKDAR 9957475117 Code Verified
Cleaning 10
through SMS
Cleaning has
been done by
cleaning staffs
12
250 155588 9401707586 12/12/2017 12:25:08 12506 GHY S10/33 11/12/2017 MGS 11/12/2017 Cleaning M Sangma 9856240569 and passenger
13
shared the
feedback code
SMS.
Automatically
saidur 12
251 155636 9734133951 12/12/2017 16:00:05 12510 GHY S7 29 11/12/2017 HWH 12/12/2017 Cleaning rahman 9085868227 Code Verified
16
through SMS
cleaning work
done by ehk
12
252 155641 9435175579 12/12/2017 16:20:53 25657 KYQ B3/3 11/12/2017 GHY 12/12/2017 Cleaning mantu medhi 9476948191 and passenger
17
shared the
code 4881
Automatically
12
253 155648 7001214016 12/12/2017 17:27:38 12502 GHY S5 49 10/12/2017 NJP 12/12/2017 Cleaning nipen das 7635826398 Code Verified
17
through SMS
Complain
solved and
Train Staff Not passenger 12
254 155669 9430048307 12/12/2017 18:34:11 12505 GHY S3 63 11/12/2017 ARA 12/12/2017 Nil
Lighting/AC Deployed shared the 19
feedback code
7393
Complain
solved and
Watering of Staff Not passenger 12
255 155671 9430048307 12/12/2017 18:35:28 12505 GHY S3 63 11/12/2017 ARA 12/12/2017 Nil
Coaches Deployed shared the 19
feedback code
2669
Informed to ghy
carr cnl for
256 155687 8638453813 12/12/2017 19:00:00 15619 KYQ S7 59 12/12/2017 GAYA 12/12/2017 Deployed Nil watering in
Coaches 19
next possible
station
Cleaning work
done by ehk
and passenger 12
257 155689 8920439652 12/12/2017 19:01:03 12505 GHY S9 19 11/12/2017 FTP 12/12/2017 Cleaning Dipesh paul 7399722765
shared the 19
feedback code
5282
Cleaning work
done by ehk
258 155693 7020985345 12/12/2017 19:04:54 12505 GHY S9/19 11/12/2017 FTP 12/12/2017 Dipesh paul 7399722765
feedback code
7753
Informed to ghy
electric cnl and
Train Staff Not 12
259 155699 8787869037 12/12/2017 19:15:30 12506 GHY RAC/S10/55 12/12/2017 ALJN 12/12/2017 Nil sse tl to attend
it in next
possible station
Automatically
saidur 12
260 155705 7019133844 12/12/2017 19:22:09 12510 GHY S6/71 11/12/2017 BAM 12/12/2017 Cleaning rahman 9085868227 Code Verified
19
through SMS
Automatically
Toilet saidur 12
261 155706 7019133844 12/12/2017 19:23:10 12510 GHY S6/71 11/12/2017 BAM 12/12/2017 rahman 9085868227 Code Verified
Cleaning 19
through SMS
262 155722 9470120042 12/12/2017 19:51:03 15639 GHY B2/36 12/12/2017 PURI 12/12/2017 Cleaning Pranjal 8876687645 Automatically 12
Talukdar Code Verified 20
through SMS
Automatically
saidur 12
263 155737 7019133844 12/12/2017 20:35:55 12510 GHY S6/71 11/12/2017 BAM 12/12/2017 Cleaning rahman 9085868227 Code Verified
21
through SMS
Informed to ghy
electric cnl and
Train Staff Not 12
264 155740 8486878015 12/12/2017 20:42:51 12510 GHY S8/71 12/12/2017 GHY 12/12/2017 Nil sse tl to attend
it in next
possible station
Automatically
Safuruddin 13
265 155782 9016325449 13/12/2017 06:57:10 15636 GHY B1/49 11/12/2017 GHY 11/12/2017 Cleaning ali 8811947271 Code Verified
08
through SMS
Automatically
Toilet Safuruddin 13
266 155798 9265975756 13/12/2017 07:24:27 15636 GHY S9/22 11/12/2017 FD 12/12/2017 ali 8811947271 Code Verified
Cleaning 09
through SMS
cleaning has
been done by
ehk and
Staff Not 13
267 155826 9016325449 13/12/2017 08:37:46 15636 GHY B1/49 11/12/2017 GHY 11/12/2017 Disinfection Deployed Nil paasenger
11
shared the
feedback code
1893
Automatically
Dasarath 13
268 155848 9819909831 13/12/2017 09:45:50 15601 KYQ S1/34 11/12/2017 PPTA 12/12/2017 Cleaning Kalita 9476892082 Code Verified
10
through SMS
Automatically
KHANINDRA 13
269 155866 9568478202 13/12/2017 10:13:56 15651 GHY CNF/S2/6 11/12/2017 DEOS 12/12/2017 Cleaning DAUKA 9613536408 Code Verified
10
through SMS
Passenger
mistakenly
deleted the
Toilet Kamleswar feedback code. 13
270 155953 9485239168 13/12/2017 16:22:30 15656 KYQ A2 1 13/12/2017 JAT 13/12/2017 8752850223
Cleaning Rava But cleaning 18
has been done
by cleaning
staffs.
Automatically
13
271 155984 9405605498 13/12/2017 17:52:36 12501 GHY S7/1 13/12/2017 KIR 13/12/2017 Cleaning nipen das 7635826398 Code Verified
18
through SMS
AC complain
Train Staff Not 13
272 156007 7356474849 13/12/2017 18:54:39 12552 KYQ A2 37 13/12/2017 KYQ 13/12/2017 Nil has been
resolved now.
Automatically
13
273 156014 9090402293 13/12/2017 19:29:43 12516 GHY S8/10 13/12/2017 NJP 13/12/2017 Cleaning ali hasan 8617844306 Code Verified
19
through SMS
Cleaning has
been done and
Dharmendra 13
274 156028 8013285588 13/12/2017 20:12:51 15631 GHY S11/64 12/12/2017 JP 13/12/2017 Cleaning Talukdar 8761823805 passenger
20
shared the
feedback code.
Automatically
Toilet KHANINDRA 13
275 156038 9568478202 13/12/2017 21:02:32 15651 GHY S2 6 11/12/2017 DEOS 12/12/2017 DAUKA 9613536408 Code Verified
Cleaning 21
through SMS
Passenger
mobile is
switch off and
since it is a
waiting list
276 156041 8952933793 13/12/2017 21:08:23 15631 GHY RLWL/-/38 12/12/2017 JP 13/12/2017 Talukdar 8761823805 passenger so
Cleaning 21
cleaning staffs
are unable to
find him. So
closed
manually.
Passenger
complain for
watering and
bio toilets jam Complained
which is regarding
14
277 156061 9439180325 14/12/2017 06:04:53 12516 GHY S8/10 13/12/2017 NJP 13/12/2017 Cleaning ali hasan 8617844306 informed cleanling at 5:30
am. But 08
Carriage
Control GHY response yet
for attending at
upcoming
station.
278 156075 9539761894 14/12/2017 06:52:28 12504 KYQ B11/69 12/12/2017 NJP 13/12/2017 Watering of Staff Not Nil Informed GHY 14
Coaches Deployed Carriage 09
Control for
watering at
VSKP.
Passenger
mobile is not
reachable till
now. Cleaning
staffs said that
Watering of Staff Not passenger is 14
279 156085 8638761924 14/12/2017 07:30:16 12504 KYQ B12/34 12/12/2017 KYQ 12/12/2017 Nil
Coaches Deployed not present in 09
his seat.
Informed GHY
Crrge Control
for watering at
VSKP.
Passenger
mobile is not
reachable till
now. Cleaning
staffs said that
Staff Not passenger is 14
280 156087 8638761924 14/12/2017 07:31:44 12504 KYQ B12/34 12/12/2017 KYQ 12/12/2017 Cleaning Nil
Deployed not present in 09
his seat.
Informed GHY
Crrge Control
for watering at
VSKP.
Passenger said
cleaning has
been done but
he has not
14
281 156090 8670801222 14/12/2017 07:44:01 12516 GHY S8/27 13/12/2017 NJP 13/12/2017 Cleaning ali hasan 8617844306 received the
09
feedback code
till now so
closed
manually.
Cleaning and
Staff Not watering has 14
282 156094 9832037871 14/12/2017 07:56:09 15631 GHY B1/57 12/12/2017 JP 13/12/2017 Disinfection Nil
Deployed been done 10
now.
Cleaning and
Watering of Staff Not watering has 14
283 156095 9832037871 14/12/2017 07:56:47 15631 GHY B1/57 12/12/2017 JP 13/12/2017 Nil
now.
Cleaning has
Toilet 14
284 156122 9706135998 14/12/2017 09:02:22 15623 KYQ RAC/S5/63 12/12/2017 SUJH 12/12/2017 Moidul Islam 7575933914 been done by
Cleaning 10
cleaning staffs.
Cleaning has
285 156130 8013285588 14/12/2017 09:15:20 15631 GHY S11/64 12/12/2017 JP 13/12/2017 Talukdar 8761823805 been done
Cleaning 10
now.
PASSENGERS
PHONE IS
SWITCHED
Watering of Staff Not OFF AND 14
286 156139 7060357753 14/12/2017 09:30:37 12506 GHY RS8 55 13/12/2017 TDL 13/12/2017 Nil
Coaches Deployed WATERING 15
HAS BEEN
DONE IN KIR
STATION
Automatically
14
287 156143 8433026960 14/12/2017 09:34:48 12506 GHY RAC/S9/7 13/12/2017 TDL 13/12/2017 Cleaning Dipesh paul 7399722765 Code Verified
10
through SMS
WATERING
HAS BEEN
DONE AND
288 156144 8218645097 14/12/2017 09:35:57 12506 GHY RAC/S9/7 13/12/2017 TDL 13/12/2017 Deployed Nil PASSENGER
Coaches 15
SHARED THE
FEEDBACK
CODE 6783
WATERING
HAS BEEN
DONE AND
14
289 156147 8630396425 14/12/2017 09:38:29 12506 GHY RAC/S4/15 13/12/2017 TDL 13/12/2017 Cleaning Dipesh paul 7399722765 PASSENGER
15
SHARED THE
FEEDBACK
CODE
WATERING
HAS BEEN
DONE AND
14
290 156149 7906232517 14/12/2017 09:40:22 12506 GHY RS12 55 13/12/2017 TDL 13/12/2017 Cleaning Dipesh paul 7399722765 PASSENGER
15
SHARED THE
FEEDBACK
CODE 2623
291 156156 8308607223 14/12/2017 09:50:38 22511 KYQ S3/10 13/12/2017 KYN 13/12/2017 Cleaning TRIDIV 7035339970 Automatically 14
RANJAN Code Verified 11
SARMA through SMS
Cleaning has
Toilet Amulya 14
292 156162 7350517123 14/12/2017 10:32:51 15648 GHY B3/5 12/12/2017 GHY 12/12/2017 rajbonshi 8486296972 been done by
Cleaning 11
cleaning staffs.
Bio toilet is
heavy jam.
Cleaning staffs
are unable to
clean it
Dharmendra properly. 14
293 156171 8617030352 14/12/2017 10:52:52 15631 GHY B1/60 12/12/2017 JP 13/12/2017 Cleaning 8761823805
Talukdar Informed to 12
KIR Division for
attending the
coach
attending the
coach.
Automatically
Toilet TAPAN 14
294 156174 9545622548 14/12/2017 11:07:42 15645 GHY S1/49/DF 13/12/2017 DVL 13/12/2017 TALUKDAR 9957475117 Code Verified
Cleaning 11
through SMS
WATERING
HAS BEEN
DONE AND
295 156177 8433026960 14/12/2017 11:12:05 12506 GHY RS9 7 13/12/2017 TDL 13/12/2017 Deployed Nil PASSENGER
Coaches 15
SHARED THE
FEEDBACK
CODE 5265
Passenger
complaint for
AC and
Sankar 14
296 156181 9832088354 14/12/2017 11:25:58 12552 KYQ B6/28 13/12/2017 NCB 13/12/2017 Cleaning Mandal 8135071044 charging point
13
repairing which
is resolved
now.
Automatically
TAPAN 14
297 156219 8879997792 14/12/2017 15:19:04 15645 GHY S6/33 13/12/2017 STA 14/12/2017 Cleaning TALUKDAR 9957475117 Code Verified
15
through SMS
Automatically
KHANINDRA 14
298 156230 7522057625 14/12/2017 15:34:38 15652 GHY B2/37 13/12/2017 JAT 13/12/2017 Cleaning DAUKA 9613536408 Code Verified
15
through SMS
Automatically
TAPAN 14
299 156258 8879997782 14/12/2017 17:34:02 15645 GHY S6 33 13/12/2017 STA 14/12/2017 Cleaning TALUKDAR 9957475117 Code Verified
18
through SMS
Informed to ghy (No AC

electric cnl and attendant seen
Train Staff Not since morning. 14
300 156283 9435599834 14/12/2017 19:00:42 15623 KYQ B4 38 12/12/2017 SUJH 12/12/2017 Nil sse tl to attend
Lighting/AC Deployed The Coach is 19
it in next extremely
possible station chilled).
Automatically
Sankar 14
301 156302 9734752023 14/12/2017 20:00:07 12552 KYQ B7 33 13/12/2017 ASN 14/12/2017 Cleaning Mandal 8135071044 Code Verified
21
through SMS
Cleaning work
done by ehk
and it is a
Watering
complain and it
is informed to
KHANINDRA 14
302 156307 7522057625 14/12/2017 20:10:50 15652 GHY B2/37 13/12/2017 JAT 13/12/2017 Cleaning DAUKA 9613536408 ghy carr cnl for
22
watering in
next possible
station and
passenger is
not responding
to our calls
No response
from the ehk
and passenger
told us cleaning
not done hence 15
303 156341 8178775936 14/12/2017 21:45:41 12506 GHY B4/64 14/12/2017 ANVT 14/12/2017 Cleaning Basudeb das 7637043652
penalty should 00
be imposed as
per CA to the
concerned
contractor
Automatically
Toilet 15
304 156356 9166496324 15/12/2017 07:00:13 15632 GHY B2/24 14/12/2017 NJP 14/12/2017 Haresu dutta 8135029109 Code Verified
Cleaning 07
through SMS
305 156366 8130405489 15/12/2017 07:54:28 12506 GHY S3/46 15/12/2017 ANVT 15/12/2017 Cleaning Rafiq Ali 9126079033 cleaning work 15
done by ehk 09
and passenger
shared the
feedback code
3212
Automatically
Sankar 15
306 156403 9092718855 15/12/2017 09:09:53 12552 KYQ B11/23 13/12/2017 KYQ 13/12/2017 Cleaning Mandal 8135071044 Code Verified
09
through SMS
Waiting list
status
passenger
complained bt
Toilet Kamleswar ehk unable to 15
307 156404 9854155823 15/12/2017 09:12:14 15656 KYQ W/L 6 13/12/2017 SPJ 14/12/2017 8752850223
Cleaning Rava find passenger 10
and passenger
is not
responding to
our calls
cleaning work
done by ehk
Toilet Kamleswar and passenger 15
308 156419 9085944624 15/12/2017 09:49:51 15656 KYQ S5/60 13/12/2017 DBG 14/12/2017 8752850223
Cleaning Rava shared the 10
feedback code
8185
Cleaning has
Staff Not 15
309 156432 9864231222 15/12/2017 10:30:20 12505 GHY S2/56 14/12/2017 GHY 14/12/2017 Cleaning Deployed Nil been done by
11
cleaning staffs.
Cleaning has
Toilet Ashadul 15
310 156436 8486407812 15/12/2017 10:39:18 15646 GHY S11/22 13/12/2017 KOJ 13/12/2017 Islam 8610076407 been done by
Cleaning 12
cleaning staffs.
Informed
Carriage
Watering of Staff Not Control GHY 15
311 156440 7258812358 15/12/2017 10:52:20 15652 GHY B1/14 13/12/2017 LDH 14/12/2017 Nil
Coaches Deployed for watering at 12
upcoming
station.
Automatically
SUBHAJIT 15
312 156451 9890778427 15/12/2017 11:31:14 15644 KYQ S3/26 14/12/2017 APDJ 15/12/2017 Cleaning MODAK 7086834732 Code Verified
12
through SMS
Automatically
Toilet KHANINDRA ( washroom 15
313 156467 7431090645 15/12/2017 12:53:53 15652 GHY S4/21/LD 13/12/2017 GKP 14/12/2017 9613536408 Code Verified
Cleaning DAUKA dirty) 13
through SMS
Complain was
lodged two
days ago which
Toilet KHANINDRA was already 15
314 156470 9568478202 15/12/2017 13:11:53 15651 GHY S2/6 11/12/2017 DEOS 12/12/2017 9613536408
Cleaning DAUKA resolved. It is 13
wrongly
entered in the
system.
Automatically
Toilet Bimaljyoti 15
315 156495 9706655195 15/12/2017 15:15:18 12517 GHY G11/61 14/12/2017 KOAA 14/12/2017 Das 8876066856 Code Verified
Cleaning 16
through SMS
Cleaning has
Staff Not 15
316 156498 7002200687 15/12/2017 15:22:03 12517 GHY G11/61 14/12/2017 KOAA 14/12/2017 Disinfection Deployed Nil been done by
16
cleaning staffs.
Automatically
15
317 156509 9451182900 15/12/2017 15:45:23 12506 GHY B4/19 15/12/2017 ANVT 15/12/2017 Cleaning Rafiq Ali 9126079033 Code Verified
16
through SMS
passenger
complained for
cleaning and
watering in
coach S 12 and
it is informed to
Toilet 15
318 156522 8285726582 15/12/2017 16:54:23 15632 GHY RLWL/-/6 14/12/2017 BJU 15/12/2017 Haresu dutta 8135029109 ghy carr cnl
Cleaning 18
and kanpur
station for
watering so
that cleaning
can be done by
ehk
Watering was
done but water
not comes out
from the tape
319 156695 9441736203 16/12/2017 09:05:46 12520 KYQ RAC/B4/15 14/12/2017 NBQ 14/12/2017 Deployed Nil which is
Coaches 11
informed to
GHY carriage
control for
action.
320 156698 9441736203 16/12/2017 09:07:25 12520 KYQ RAC/B4/15 14/12/2017 NBQ 14/12/2017 Train Staff Not Nil Lavatory light is 16
Lighting/AC Deployed not working 11
which is
informed to
GHY TL
Control.
Automatically
Toilet Ranjan 16
321 156699 9441736203 16/12/2017 09:08:46 12520 KYQ RAC/B4/15 14/12/2017 NBQ 14/12/2017 barman 9101237268 Code Verified
Cleaning 10
through SMS
Automatically
Sankar 16
322 156722 9686977875 16/12/2017 10:13:09 12551 KYQ B9 57 16/12/2017 YPR 16/12/2017 Cleaning Mandal 8135071044 Code Verified
10
through SMS
Lights are not
working in the
compartment
Petty Staff Not 16
323 156723 9101173282 16/12/2017 10:13:40 12506 GHY S3/46 15/12/2017 ANVT 15/12/2017 Deployed Nil which is
Repairs 11
informed to
GHY TL
Control.
Light is not
working which
Train Staff Not 16
324 156724 9576361122 16/12/2017 10:18:32 12501 GHY RS3 55 16/12/2017 GHY 16/12/2017 Nil is informed to
GHY TL
control.
Automatically
abdul 16
325 156785 9143000075 16/12/2017 14:00:57 12509 GHY B5 49 15/12/2017 BNC 15/12/2017 Cleaning munnaf 9126023448 Code Verified
14
through SMS
Linen (AC Passenger
Staff Not 16
326 156786 9143000075 16/12/2017 14:02:44 12509 GHY B5 49 15/12/2017 BNC 15/12/2017 Coach Deployed Nil complain
14
Only) solved
Passenger
Train Staff Not 16
327 156870 9576361122 16/12/2017 18:41:02 12501 GHY RAC/S3/55 16/12/2017 GHY 16/12/2017 Nil complain
solved
Both side bio
toilet heavy
jammed
MOMRAJ informed to 16
328 156871 7004976208 16/12/2017 18:43:23 15654 GHY S4 57 15/12/2017 JAT 15/12/2017 Cleaning 9110268116
ALI GHY LMG LKO 19
and GONDA to
take necessary
action.
Automatically
Pranjal 16
329 156900 8547596269 16/12/2017 19:49:25 12508 GHY D1 37 15/12/2017 GHY 15/12/2017 Cleaning Talukdar 8876687645 Code Verified
20
through SMS
Automatically
Toilet MOMRAJ 16
330 156910 8210174911 16/12/2017 20:07:11 15654 GHY RS12 55 15/12/2017 KTHU 15/12/2017 ALI 9110268116 Code Verified
Cleaning 20
through SMS
Informed to
GHY and RNY
Staff Not 16
331 156955 9472648025 16/12/2017 21:40:36 15617 GHY S3/41 16/12/2017 KYQ 16/12/2017 Cleaning Deployed Nil cnl to take
22
necessary
action
Automatically
Toilet Amulya 16
332 156958 8016669675 16/12/2017 21:46:21 15647 GHY B3/1 15/12/2017 NK 15/12/2017 rajbonshi 8486296972 Code Verified
Cleaning 22
through SMS
Automatically
Toilet 17
333 156996 8927412227 17/12/2017 07:48:20 15667 KYQ RAC/S6/63 16/12/2017 ADI 16/12/2017 Mahkub Ali 9126136917 Code Verified
Cleaning 08
through SMS
Charging point
defect in S10
informed to
Train Staff Not 17
334 156997 7002439836 17/12/2017 07:50:32 12506 GHY PQWL/-/29 16/12/2017 ETW 16/12/2017 Nil GHY and MGS
TL cnl to take
necessary
action.
Automatically
17
335 157004 8709607995 17/12/2017 08:07:46 12506 GHY A1 33 16/12/2017 ANVT 16/12/2017 Cleaning T Sangma 8974109536 Code Verified
08
through SMS
Charging point
and light defect
informed to
Train Staff Not GHY and 17
336 157016 9766899957 17/12/2017 08:23:23 22512 KYQ RAC/S8/15 16/12/2017 KYQ 16/12/2017 Nil
Lighting/AC Deployed Rampurhut TL 09
cnl to take
necessary
action
Charging point
defect in S10
informed to
Train Staff Not 17
337 157052 7002439836 17/12/2017 09:18:09 12506 GHY PQWL/-/29 16/12/2017 ETW 16/12/2017 Nil GHY and MGS
TL cnl to take
necessary
action.
338 157056 9832067633 17/12/2017 09:24:15 15624 KYQ A1/37 15/12/2017 NJP 16/12/2017 Toilet Moidul Islam 7575933914 Automatically 17
Cleaning Code Verified 10
through SMS
Automatically
abdul 17
339 157074 8639050194 17/12/2017 09:54:57 12509 GHY S4/43 15/12/2017 VSKP 16/12/2017 Cleaning munnaf 9126023448 Code Verified
10
through SMS
Fan is
automatic
Petty Staff Not informed to 17
340 157076 8793346746 17/12/2017 09:56:26 15643 KYQ S2/25/LD 16/12/2017 PURI 16/12/2017 Nil
Repairs Deployed GHY TL cnl to 10
take necessary
action
Fan is
automatic
Train Staff Not informed to 17
341 157077 8793346746 17/12/2017 09:57:31 15643 KYQ S2/25/LD 16/12/2017 PURI 16/12/2017 Nil
Lighting/AC Deployed GHY TL cnl to 10
take necessary
action
Passenger
342 157079 9508899032 17/12/2017 10:00:56 15643 KYQ S8 3 16/12/2017 BBS 16/12/2017 Deployed Nil complain
Coaches 10
solved
Automatically
Toilet Safuruddin 17
343 157081 9640262339 17/12/2017 10:01:49 15635 GHY S5/62 15/12/2017 BSB 17/12/2017 ali 8811947271 Code Verified
Cleaning 10
through SMS
Automatically
17
344 157101 9471139871 17/12/2017 11:04:03 15624 KYQ S5 63 15/12/2017 BE 17/12/2017 Cleaning Moidul Islam 7575933914 Code Verified
11
through SMS
no response
from ehk and
passenger told
us cleaning not
Mantos Rabi done hence 17
345 157116 9706327807 17/12/2017 11:52:11 15655 KYQ S6 78 17/12/2017 KYQ 17/12/2017 Cleaning 8486806967
Das penalty should 13
be imposed as
per ca to the
concerned
contractor
informed to ghy
electric cnl to
Train Staff Not solve the 17
346 157124 8638522801 17/12/2017 12:08:15 22512 KYQ S8/2 16/12/2017 KYQ 16/12/2017 Nil
Lighting/AC Deployed problem as 13
soon as
possible
Automatically
Toilet 17
347 157129 8860388255 17/12/2017 12:27:11 12506 GHY S8/56 16/12/2017 ANVT 16/12/2017 T Sangma 8974109536 Code Verified
Cleaning 12
through SMS
Automatically
MOMRAJ 17
348 157173 9779033869 17/12/2017 14:33:31 15654 GHY B1 44 15/12/2017 UMB 16/12/2017 Cleaning ALI 9110268116 Code Verified
14
through SMS
informed to ghy
electric cnl to
Train Staff Not solve the 17
349 157183 7002651703 17/12/2017 15:04:23 12519 KYQ B3 63 17/12/2017 TNA 17/12/2017 Nil
Lighting/AC Deployed problem as 16
soon as
possible
CLEANING
WORK DONE
BY EHK AND
17
350 157189 8600230981 17/12/2017 15:29:06 15667 KYQ RS6 63 16/12/2017 ADI 16/12/2017 Cleaning Mahkub Ali 9126136917 PASSENGER
16
SHARED THE
FEEDBACK
CODE 6914
Automatically
SUBHAJIT 17
351 157218 9859570494 17/12/2017 17:20:07 15643 KYQ S8/50 16/12/2017 PURI 16/12/2017 Cleaning MODAK 7086834732 Code Verified
17
through SMS
Informed to ghy
electric cnl and
Train Staff Not 17
352 157232 9433521160 17/12/2017 17:49:11 15643 KYQ S4/17 16/12/2017 BDC 17/12/2017 Nil sse tl to attend
it in next
possible station
Cleaning work
done by ehk
and passenger 17
353 157240 9651003377 17/12/2017 18:05:58 12505 GHY B1/1 16/12/2017 CNB 17/12/2017 Cleaning Anup pathak 8403944275
shared the 18
feedback code
4835
Automatically
Safuruddin 17
354 157248 9570699313 17/12/2017 18:25:28 15635 GHY S7/72 15/12/2017 BRC 15/12/2017 Cleaning ali 8811947271 Code Verified
18
through SMS
355 157254 9831031865 17/12/2017 18:40:57 15667 KYQ S7/25 16/12/2017 KOTA 17/12/2017 Cleaning Mahkub Ali 9126136917 Cleaning work 17
done by ehk 21
and passenger
did not receive
the feedback
code hence
closed
manually
Cleaning work
done by ehk
Watering of Staff Not and passenger 17
356 157255 9831031865 17/12/2017 18:41:57 15667 KYQ S7/25 16/12/2017 KOTA 17/12/2017 Nil
Coaches Deployed shared the 21
feedback code
7463
Automatically
17
357 157274 9581720344 17/12/2017 19:33:53 15667 KYQ S7 27 16/12/2017 GIMB 16/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
21
through SMS
Cleaning work
done by ehk
and passenger 17
358 157277 7046737753 17/12/2017 19:34:41 15667 KYQ S7/28 16/12/2017 GIMB 16/12/2017 Cleaning Mahkub Ali 9126136917
shared the 21
feedback code
7613
Cleaning work
done by ehk
and passenger 17
359 157278 7069943633 17/12/2017 19:35:47 15667 KYQ RAC/S7/31 16/12/2017 GIMB 16/12/2017 Cleaning Mahkub Ali 9126136917
shared the 21
feedback code
3225
Cleaning work
done by ehk
and passenger 17
360 157280 8980375290 17/12/2017 19:36:48 15667 KYQ S7/32 16/12/2017 GIMB 16/12/2017 Cleaning Mahkub Ali 9126136917
shared the 21
feedback code
6710
Cleaning work
done but
Toilet Ashadul passenger kept 17
361 157335 9891097707 17/12/2017 21:46:28 15645 GHY B1/8 16/12/2017 KIR 17/12/2017 8610076407
Cleaning Islam his phone off 22
and is not in his
originated seat
no response
from ehk and
passenger told
us cleaning not
done hence 18
362 157341 7085021773 18/12/2017 06:45:58 12506 GHY RAC/B4/47 18/12/2017 ANVT 18/12/2017 Cleaning Anup pathak 8403944275
penalty should 08
be imposed as
per ca to the
concerned
contractor
cleaning work
done by ehk
18
363 157345 8927412227 18/12/2017 06:58:03 15667 KYQ RAC/S6/63 16/12/2017 ADI 16/12/2017 Cleaning Mahkub Ali 9126136917 and passenger
08
shared the
code 4247
no response
from ehk and
passenger told
us cleaning not
Safuruddin done hence 18
364 157347 9706112849 18/12/2017 07:08:20 15635 GHY S9/70 15/12/2017 KGG 17/12/2017 Cleaning 8811947271
ali penalty should 08
be imposed as
per ca to the
concerned
contractor
Cleaning work
done by ehk
and passenger 18
365 157405 8057680166 18/12/2017 10:07:25 12506 GHY RAC/S10/23 18/12/2017 ANVT 18/12/2017 Cleaning Anup pathak 8403944275
shared the 11
feedback code
5535
Toilet 18
366 157437 7987242929 18/12/2017 12:07:37 22512 KYQ S2/72 16/12/2017 BSP 18/12/2017 RANJAN 7035339970 Code Verified
Cleaning SARMA 12
through SMS
Automatically
Ranjan 18
367 157465 9987088352 18/12/2017 14:13:29 12519 KYQ A4/43 17/12/2017 LTT 17/12/2017 Cleaning barman 9101237268 Code Verified
14
through SMS
Automatically
( Awesome 18
368 157479 9874860775 18/12/2017 15:07:58 15658 GHY A1 4 17/12/2017 GHY 17/12/2017 Cleaning mridul ali 7399571491 Code Verified
Service ) 15
through SMS
369 157499 9435023513 18/12/2017 16:29:28 15655 KYQ S1/57 17/12/2017 KYQ 17/12/2017 Toilet Mantos Rabi 8486806967 Automatically 18
Cleaning Das Code Verified 17
through SMS
Automatically
Mantos Rabi 18
370 157500 9435023513 18/12/2017 16:30:38 15655 KYQ S1/57 17/12/2017 KYQ 17/12/2017 Cleaning Das 8486806967 Code Verified
17
through SMS
Automatically
18
371 157513 9002875010 18/12/2017 17:10:12 12505 GHY S4/69/DF 17/12/2017 NOQ 17/12/2017 Cleaning Sanjib Das 7637043652 Code Verified
17
through SMS
TL complain
has been
forwarded to
Train Staff Not 18
372 157586 9877860775 18/12/2017 20:28:37 15658 GHY A1 4 17/12/2017 GHY 17/12/2017 Nil GHY TL
Control for
necessary
action.
TL complain
has been
forwarded to
Train Staff Not 18
373 157595 8057680166 18/12/2017 20:45:14 12506 GHY RAC/S10/23 18/12/2017 ANVT 18/12/2017 Nil GHY TL
Control for
necessary
action.
Informed LMG
Carriage
Control for
Staff Not 18
374 157600 9975199996 18/12/2017 21:08:30 15603 KYQ S3/65 18/12/2017 GHY 18/12/2017 Cleaning Deployed Nil attending the
21
cleaning
complain at
LMG.
Informed TSK
Division for
Staff Not attending the 18
375 157604 8876816463 18/12/2017 21:17:24 15604 KYQ S1/6 18/12/2017 NTSK 18/12/2017 Cleaning Nil
Deployed cleaning 21
complain at
LMG.
Watering
complain has
Watering of Staff Not been informed 19
376 157622 9599992697 19/12/2017 06:37:41 15601 KYQ B3/31 18/12/2017 SCL 18/12/2017 Nil
Coaches Deployed to RNY Control 08
for watering at
NBQ.
Watering
complain has
Watering of Staff Not been informed 19
377 157625 9068373701 19/12/2017 06:50:04 15601 KYQ CNF/B3/6/GN 18/12/2017 GHY 19/12/2017 Nil
Coaches Deployed to RNY Control 08
for watering at
NBQ.
Passenger
complain has
not been
resolved.
Passenger got 19
378 157634 9089726755 19/12/2017 07:15:58 12505 GHY B1/7 18/12/2017 GHY 18/12/2017 Cleaning trailokya das 7896507384
down at 09
Danapur now.
So penalty will
be imposed as
per CA.
Cleaning part
has been done
but no water in
keshab this coach 19
379 157639 8884882123 19/12/2017 07:32:53 12510 GHY S7/65 17/12/2017 VSKP 18/12/2017 Cleaning 9085685621
talukdar which is 09
informed to
Chennai
Control.
Cleaning part
has been done
but no water in
Toilet keshab this coach 19
380 157641 8884882123 19/12/2017 07:34:15 12510 GHY S7/65 17/12/2017 VSKP 18/12/2017 9085685621
Cleaning talukdar which is 09
informed to
Chennai
Control.
Cleaning part
has been done
but no water in
keshab this coach 19
381 157645 7659061195 19/12/2017 07:37:52 12510 GHY S7/67 17/12/2017 VSKP 18/12/2017 Cleaning 9085685621
talukdar which is 09
informed to
Chennai
Control.
Cleaning has
19
382 157646 9864255012 19/12/2017 07:38:12 15667 KYQ S1/28 16/12/2017 BSB 18/12/2017 Cleaning Mahkub Ali 9126136917 been done by
07
cleaning staffs.
383 157647 7659061195 19/12/2017 07:39:26 12510 GHY S7/67 17/12/2017 VSKP 18/12/2017 Watering of Staff Not Nil Watering 19
been informed
to Chennai
Control for
watering at
Chennai.
Cleaning part
has been done
but no water in
Toilet keshab this coach 19
384 157648 7659061195 19/12/2017 07:40:41 12510 GHY S7/67 17/12/2017 VSKP 18/12/2017 9085685621
Cleaning talukdar which is 09
informed to
Chennai
Control.
Automatically
keshab 19
385 157650 9845521945 19/12/2017 07:42:49 12510 GHY S7/70 17/12/2017 BZA 18/12/2017 Cleaning talukdar 9085685621 Code Verified
08
through SMS
Charging point
repairing
Train Staff Not complain has 19
386 157658 8057680166 19/12/2017 08:04:36 12506 GHY RAC/S10/23 18/12/2017 ANVT 18/12/2017 Nil
Lighting/AC Deployed been forwarded 09
to GHY TL
Control.
Passenger
complaint for
the adjustment
Petty Staff Not 19
387 157665 8910384398 19/12/2017 08:19:14 12510 GHY B3/17 17/12/2017 NJP 17/12/2017 Deployed Nil of AC
Repairs 09
temperature
which is done
now.
Too much
gathering in the
train caused
delay in
attending the 19
388 157666 9430945167 19/12/2017 08:19:21 15667 KYQ S8/8 16/12/2017 NJP 18/12/2017 Cleaning Mahkub Ali 9126136917
coach by 10
cleaning staffs.
Complain has
been resolved
now.
Automatically
19
389 157686 7076360225 19/12/2017 09:13:30 15629 GHY S7/65 18/12/2017 RJY 19/12/2017 Cleaning Dhan das 9957083616 Code Verified
09
through SMS
Cleaning has
19
390 157690 7408582999 19/12/2017 09:20:19 15667 KYQ B1/5 16/12/2017 LKO 17/12/2017 Cleaning Mahkub Ali 9126136917 been done by
09
cleaning staffs.
Automatically
19
391 157699 9784727722 19/12/2017 09:40:28 15631 GHY A1/30 17/12/2017 JP 18/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
10
through SMS
Automatically
19
392 157705 9829115165 19/12/2017 09:54:01 15631 GHY S9/20 17/12/2017 JP 18/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
10
through SMS
Automatically
19
393 157719 7005708284 19/12/2017 10:31:19 25658 KYQ S1 45 18/12/2017 BPB 18/12/2017 Cleaning Ajit Nath 9577965663 Code Verified
11
through SMS
Automatically
19
394 157741 9435552542 19/12/2017 11:37:18 15631 GHY A1 11 17/12/2017 PNBE 19/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
12
through SMS
Automatically
BHABESH 19
395 157742 9082547552 19/12/2017 11:38:35 15646 GHY B1/21 17/12/2017 THB 18/12/2017 Cleaning KALITA 7636058266 Code Verified
12
through SMS
For watering
informed to
Watering of Staff Not GHY LMG and 19
396 157816 9599992697 19/12/2017 17:02:24 15601 KYQ B3 31 18/12/2017 SCL 18/12/2017 Nil
Coaches Deployed NJP control to 18
take necessary
action
Informed to
397 157837 8210297488 19/12/2017 18:17:31 15619 KYQ S4/25 19/12/2017 GAYA 19/12/2017 Nil
action.
Automatically
19
398 157853 9784727752 19/12/2017 19:24:43 15631 GHY A1/30 17/12/2017 JP 18/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
20
through SMS
Automatically
19
399 157864 9599992697 19/12/2017 20:12:36 15601 KYQ B3/31 18/12/2017 SCL 18/12/2017 Cleaning nipen das 7635826398 Code Verified
20
through SMS
Automatically
Toilet 19
400 157875 8011884663 19/12/2017 20:45:55 15601 KYQ S3/71 18/12/2017 SCL 18/12/2017 nipen das 7635826398 Code Verified
Cleaning 21
through SMS
401 157934 8011491768 20/12/2017 07:38:20 12506 GHY S12/65 19/12/2017 ETW 19/12/2017 Toilet Sanjib Das 7637043652 Automatically No water in any 20
Cleaning Code Verified coach Sir very 08
through SMS rubbish service
no one come to
attend. Very dirty
and bad smelling
in coaches
Automatically
Toilet Dipen Ch 20
402 157955 9478029416 20/12/2017 08:16:54 15619 KYQ S1/51 19/12/2017 BGP 19/12/2017 Ray 9706941359 Code Verified
Cleaning 09
through SMS
No water till last

evening we
complaint TTE
and staff but no
action taken than
For watering we complaint
informed at you by this
channel but you
Watering of Staff Not GHY Danapur 20
403 157969 8130729026 20/12/2017 08:47:19 12506 GHY S12 68 19/12/2017 ANVT 19/12/2017 Deployed Nil are also close
Coaches and BJU cnl to my complaint but 10
take necessary no action taken
action still
Very bad service
of here you are
making
passanger totally
fool nothing else
For watering
informed at
Watering of Staff Not GHY NJP and 20
404 157973 8210297488 20/12/2017 08:50:45 15619 KYQ S4/25 19/12/2017 GAYA 19/12/2017 Nil
Coaches Deployed NOQ cnl to 11
take necessary
action.
Automatically
NABAJIT 20
405 157981 8638714620 20/12/2017 09:12:34 15648 GHY S3/70 19/12/2017 GHY 19/12/2017 Cleaning RAY 8011847637 Code Verified
09
through SMS
Automatically
Dipen Ch 20
406 157983 8210297488 20/12/2017 09:14:17 15619 KYQ S4/25 19/12/2017 GAYA 19/12/2017 Cleaning Ray 9706941359 Code Verified
11
through SMS
Automatically
20
407 157986 8527996305 20/12/2017 09:20:42 12506 GHY S1/14 20/12/2017 ANVT 20/12/2017 Cleaning trailokya das 7896507384 Code Verified
10
through SMS
Automatically
20
408 158002 8617566499 20/12/2017 09:49:56 12505 GHY S10/10 20/12/2017 GHY 20/12/2017 Cleaning Anup pathak 8403944275 Code Verified
10
through SMS
For watering
informed at
Watering of Staff Not GHY Danapur 20
409 158006 8130729026 20/12/2017 10:03:47 12506 GHY S12/68 19/12/2017 ANVT 19/12/2017 Nil
Coaches Deployed and BJU cnl to 11
take necessary
action
Passenger
410 158015 9832093807 20/12/2017 10:25:04 12510 GHY A1/24 19/12/2017 NJP 19/12/2017 Deployed Nil complain
Coaches 10
solved
Automatically
Amulya 20
411 158020 7908225183 20/12/2017 10:30:59 12510 GHY A1 24 19/12/2017 NJP 19/12/2017 Cleaning rajbonshi 8486296972 Code Verified
10
through SMS
20
412 158057 9167484183 20/12/2017 12:07:17 22511 KYQ A1/15 20/12/2017 LTT 20/12/2017 Cleaning RANJAN 7035339970 Code Verified
SARMA 12
through SMS
Cleaning has
Toilet Amulya 20
413 158097 9933036347 20/12/2017 14:48:47 12510 GHY S6/2 19/12/2017 NJP 19/12/2017 rajbonshi 8486296972 been done by
Cleaning 15
cleaning staffs.
Cleaning has
20
414 158099 9508321244 20/12/2017 15:04:51 12506 GHY B1/4 20/12/2017 ANVT 20/12/2017 Cleaning trailokya das 7896507384 been done by
15
cleaning staffs.
Watering
complain has
been informed
Watering of Staff Not to GHY 20
415 158118 8116254539 20/12/2017 16:18:18 12510 GHY B7/1 19/12/2017 NJP 19/12/2017 Nil
Coaches Deployed carriage control 17
for watering at
upcoming
station.
For watering
informed at
Watering of Staff Not GHY and 20
416 158159 8638714620 20/12/2017 18:28:41 15648 GHY S3/16 19/12/2017 GHY 19/12/2017 Nil
Coaches Deployed Danapur cnl to 19
take necessary
action.
417 158165 8527996305 20/12/2017 18:37:53 12506 GHY S1/14 20/12/2017 ANVT 20/12/2017 Train Staff Not Nil Informed at 20
Lighting/AC Deployed GHY TL control 19
to take (6138 not
necessary resolved but you
action aur way closed)
Thank You..
Automatically
MOMRAJ 20
418 158206 9957039433 20/12/2017 21:00:15 15653 GHY CNF/S5/71/GN 20/12/2017 RNY 20/12/2017 Cleaning ALI 9110268116 Code Verified
21
through SMS
Automatically
Mainul 20
419 158210 9430078661 20/12/2017 21:09:26 15631 GHY A1/27 19/12/2017 CNB 20/12/2017 Cleaning Haque 7664908546 Code Verified
21
through SMS
Automatically
20
420 158212 8403929883 20/12/2017 21:14:42 15639 GHY RAC/S1/23 19/12/2017 PURI 19/12/2017 Cleaning rajiv borah 9954250130 Code Verified
21
through SMS
For watering
informed at
Watering of Staff Not GHY NCB and 20
421 158217 8403929883 20/12/2017 21:27:04 15639 GHY RAC/S1/23 19/12/2017 PURI 19/12/2017 Nil
Coaches Deployed Noq to take 21
necessary
action
For watering
informed at (8073 not
Watering of Staff Not GHY Danapur resolved but you 21
422 158236 8527996305 21/12/2017 06:24:52 12506 GHY S1/14 20/12/2017 ANVT 20/12/2017 Nil
Coaches Deployed and BJU cnl to aur way closed) 07
take necessary Thank You..
action.
Toilet 21
423 158259 8463810960 21/12/2017 07:46:17 22511 KYQ S6/11 20/12/2017 R 21/12/2017 RANJAN 7035339970 Code Verified
Cleaning SARMA 08
through SMS
Automatically
21
424 158299 9818331444 21/12/2017 08:53:19 15623 KYQ B2/50 19/12/2017 BSB 20/12/2017 Cleaning Moidul Islam 7575933914 Code Verified
09
through SMS
Automatically
MOMRAJ 21
425 158304 9854086365 21/12/2017 09:04:04 15653 GHY S12/65 20/12/2017 BJU 21/12/2017 Cleaning ALI 9110268116 Code Verified
09
through SMS
Fan is
automatic
426 158305 9854086365 21/12/2017 09:05:38 15653 GHY S12/65 20/12/2017 BJU 21/12/2017 Nil
Repairs Deployed GHY TL cnl to 10
take necessary
action
Bio toilet heavy
jammed
informed to
Toilet Staff Not 21
427 158308 9593726058 21/12/2017 09:10:35 15646 GHY CNF/S11/30/GN 20/12/2017 KNE 21/12/2017 Deployed Nil GHY and
Cleaning 10
Sonpur cnl to
take necessary
action
Automatically
21
428 158324 7984215822 21/12/2017 09:58:02 15668 KYQ S10/32 20/12/2017 NJP 20/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
10
through SMS
Automatically
21
429 158325 9679647793 21/12/2017 09:59:50 15668 KYQ RAC/S10/31 20/12/2017 NJP 20/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
10
through SMS
For watering
informed at
Watering of Staff Not GHY and KIR 21
430 158359 8527996305 21/12/2017 11:24:41 12506 GHY S1 14 20/12/2017 ANVT 20/12/2017 Nil
Coaches Deployed control to take 13
necessary
action
For watering
informed at
Watering of Staff Not GHY and KIR 21
431 158360 9310012966 21/12/2017 11:25:10 12506 GHY S1/11 20/12/2017 ANVT 20/12/2017 Nil
necessary
action
Automatically
432 158383 9678215078 21/12/2017 11:55:29 12505 GHY S5/51 21/12/2017 GHY 21/12/2017 Nath 9613094369 Code Verified
Cleaning 12
through SMS
Automatically
Toilet 21
433 158414 9811473663 21/12/2017 14:38:37 15623 KYQ B2/50 19/12/2017 BSB 20/12/2017 Moidul Islam 7575933914 Code Verified
Cleaning 15
through SMS
Cleaning has
21
434 158417 9540452201 21/12/2017 14:51:14 12506 GHY RAC/S1/15 20/12/2017 ANVT 20/12/2017 Cleaning trailokya das 7896507384 been done by
16
cleaning staffs.
Cleaning has
Toilet Amulya 21
435 158423 9933036347 21/12/2017 15:18:50 12510 GHY S6/2 19/12/2017 NJP 19/12/2017 rajbonshi 8486296972 been done by
Cleaning 16
cleaning staffs.
Automatically
Toilet Dasarath 21
436 158441 9936396548 21/12/2017 16:32:58 12501 GHY S7 45 20/12/2017 GHY 20/12/2017 Kalita 9476892082 Code Verified
Cleaning 16
through SMS
437 158452 8178626017 21/12/2017 17:19:10 12505 GHY RAC/S5/39 21/12/2017 GHY 21/12/2017 Train Staff Not Nil Fan is not 21
Lighting/AC Deployed switching off 17
which is
informed to
GHY TL
Control.
Lights are not
working in the
coach which is
Train Staff Not 21
438 158460 9811473663 21/12/2017 17:50:47 15623 KYQ B2/50 19/12/2017 BSB 20/12/2017 Nil informed to
GHY TL
Control for
repairing.
Cleaning has
Ratneswar 21
439 158470 7013029943 21/12/2017 18:17:13 12506 GHY S6/71 21/12/2017 ANVT 21/12/2017 Cleaning Kumar 9678120725 been done by
18
cleaning staffs.
Passenger
actually
complaint for
watering which
is informed to 21
440 158486 9954145656 21/12/2017 18:57:36 12552 KYQ B2/58 20/12/2017 KYQ 20/12/2017 Cleaning Ukil Barman 8486398762
GHY carriage 19
control for
watering at
upcoming
station.
No water in all
the coaches.
Informed GHY
NABAJIT Carriage 21
441 158528 9954777869 21/12/2017 20:42:18 15648 GHY CAN/-/0 19/12/2017 GHY 19/12/2017 Cleaning 8011847637
RAY Control for 21
watering at
upcoming
station.
Electric
complain is
442 158546 9829477237 21/12/2017 21:44:29 12505 GHY B1/26 21/12/2017 RNY 21/12/2017 Nil
Lighting/AC Deployed GHY TL 22
Control for
action.
Watering
complain is
informed to
Watering of Staff Not GHY Carriage 21
443 158547 8972171676 21/12/2017 21:50:28 12552 KYQ B2/41 20/12/2017 ASN 21/12/2017 Nil
Coaches Deployed Control for 22
watering at
upcoming
station.
Informed to
GHY and ALD
Train Staff Not 22
444 158554 8638068254 22/12/2017 06:41:47 12505 GHY S5/70 21/12/2017 GHY 21/12/2017 Nil TL cnl to take
necessary
action
Complain for
mobile
charging point
Dimbeshwar defect informed 22
445 158558 9859488105 22/12/2017 07:03:23 12505 GHY S5/51 21/12/2017 GHY 21/12/2017 Cleaning 9613094369
Nath at GHY TL cnl 08
to take
necessary
action
Automatically
Manower 22
446 158589 7829988024 22/12/2017 07:55:31 12509 GHY B1/53 21/12/2017 BNC 21/12/2017 Cleaning Hussain 8822524077 Code Verified
08
through SMS
Automatically
Toilet 22
447 158592 9450838601 22/12/2017 07:58:00 15668 KYQ S4/9 20/12/2017 LKO 21/12/2017 Mahkub Ali 9126136917 Code Verified
Cleaning 08
through SMS
Automatically
Mantos Rabi 22
448 158601 8360049952 22/12/2017 08:13:27 15656 KYQ A2/38 20/12/2017 UMB 20/12/2017 Cleaning Das 8486806967 Code Verified
09
through SMS
Automatically
keshab 22
449 158617 9606916206 22/12/2017 09:01:50 12509 GHY B7/3 20/12/2017 BNC 20/12/2017 Cleaning talukdar 9085685621 Code Verified
09
through SMS
Automatically
Toilet Ratneswar 22
450 158651 9711333767 22/12/2017 09:56:34 12506 GHY S11/6 21/12/2017 ANVT 21/12/2017 Kumar 9678120725 Code Verified
Cleaning 11
through SMS
Automatically
22
451 158653 9612540643 22/12/2017 10:02:21 15668 KYQ S8/25 20/12/2017 KYQ 20/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
11
through SMS
452 158676 8160832752 22/12/2017 11:19:01 15668 KYQ S10/29 20/12/2017 KYQ 20/12/2017 Cleaning Mahkub Ali 9126136917 Automatically 22
Code Verified 11
through SMS
Automatically
22
453 158679 8511677159 22/12/2017 11:23:43 15668 KYQ S10/28 20/12/2017 BXR 21/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
11
through SMS
For watering
informed at
GHY and
454 158687 9874825825 22/12/2017 11:42:14 15657 GHY S3/54 22/12/2017 SDAH 22/12/2017 Deployed Nil MLDT control
Coaches 11
to take
necessary
action
passengers
phone is out of
reach and ehk
22
455 158698 8587032029 22/12/2017 13:06:28 15658 GHY CAN 21/12/2017 GHY 21/12/2017 Cleaning Pankaj Das 8876015947 unable to find
13
the passenger
hence closed
manually
no response
from ehk and
passenger told
us work not
done hence 22
456 158709 8638895425 22/12/2017 14:00:00 12552 KYQ B2/57 20/12/2017 KYQ 20/12/2017 Cleaning Ukil Barman 8486398762
penalty should 15
be imposed as
per ca to the
concerned
contractors
Automatically
Manower 22
457 158742 7829988024 22/12/2017 16:57:14 12509 GHY B1/53 21/12/2017 BNC 21/12/2017 Cleaning Hussain 8822524077 Code Verified
17
through SMS
Automatically
Toilet 22
458 158770 9830734741 22/12/2017 18:19:08 25658 KYQ B1/25 22/12/2017 BPB 22/12/2017 Ajit Nath 9577965663 Code Verified
Cleaning 18
through SMS
Cleaning has
Ratneswar 22
459 158780 8882806058 22/12/2017 18:40:56 12506 GHY RLWL/-/32 21/12/2017 CNB 21/12/2017 Cleaning Kumar 9678120725 been done by
19
cleaning staffs.
Automatically
Dasarath 22
19
through SMS
Passenger
complain for
door repairing
which is
461 158791 9717389309 22/12/2017 19:17:49 15602 KYQ B1 5 21/12/2017 NDLS 21/12/2017 Nil
Repairs Deployed GHY carriage 20
control for
attending at
upcoming
station.
Automatically
Toilet gautam ch 22
462 158796 7277355862 22/12/2017 19:28:10 12520 KYQ B8/32 21/12/2017 KIR 22/12/2017 barman 8720956345 Code Verified
Cleaning 19
through SMS
Electric
complain has
Train Staff Not 22
463 158814 7829988024 22/12/2017 20:41:04 12509 GHY B1/53 21/12/2017 BNC 21/12/2017 Nil been forwarded
to GHY TL
Control.
Automatically
Dasarath 22
464 158825 9854511111 22/12/2017 21:02:59 15602 KYQ A1/12 21/12/2017 NDLS 21/12/2017 Cleaning Kalita 9476892082 Code Verified
21
through SMS
Automatically
SUBHAJIT 22
465 158826 9002423595 22/12/2017 21:11:47 15644 KYQ S8/36 21/12/2017 KYQ 21/12/2017 Cleaning MODAK 7086834732 Code Verified
21
through SMS
Cleaning has
Dimbeshwar 23
466 158849 9891791970 23/12/2017 06:56:39 12506 GHY S7/67 23/12/2017 ANVT 23/12/2017 Cleaning Nath 9613094369 been done by
07
cleaning staffs.
Cleaning has
Dimbeshwar 23
07
cleaning staffs.
Automatically
gautam ch 23
468 158858 9832402123 23/12/2017 07:17:39 12520 KYQ B4/52 21/12/2017 NJP 22/12/2017 Cleaning barman 8720956345 Code Verified
07
through SMS
Cleaning has
SANJIB 23
469 158862 9101011949 23/12/2017 07:21:09 12514 GHY S5/33 21/12/2017 GHY 21/12/2017 Cleaning DEKA 8886151080 been done by
08
cleaning staffs.
Automatically
23
470 158864 9475524345 23/12/2017 07:32:20 12508 GHY A1 28 22/12/2017 MLDT 22/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
07
through SMS
471 158868 9462296732 23/12/2017 07:37:36 12506 GHY S10/25 21/12/2017 ANVT 21/12/2017 Toilet Ratneswar 9678120725 Cleaning has 23
Cleaning Kumar been done by 09
cleaning staffs.
Automatically
23
472 158881 7002055377 23/12/2017 08:01:24 12502 GHY W/L 62 20/12/2017 NDLS 20/12/2017 Cleaning nipen das 7635826398 Code Verified
08
through SMS
Automatically
gautam ch 23
473 158888 8085249069 23/12/2017 08:19:30 12520 KYQ B6/1 21/12/2017 JBP 23/12/2017 Cleaning barman 8720956345 Code Verified
08
through SMS
Automatically
gautam ch 23
474 158892 7007015121 23/12/2017 08:31:34 12520 KYQ B6/47 21/12/2017 MZP 22/12/2017 Cleaning barman 8720956345 Code Verified
08
through SMS
Cleaning has
Dimbeshwar 23
09
cleaning staffs.
Cleaning has
Ratneswar 23
476 158906 8134981534 23/12/2017 09:15:29 12506 GHY S13/65 21/12/2017 ANVT 21/12/2017 Cleaning Kumar 9678120725 been done by
10
cleaning staffs.
AC complain
has been
Train Staff Not 23
477 158917 7829988024 23/12/2017 09:37:55 12509 GHY B1/53 21/12/2017 BNC 21/12/2017 Nil informed to
GHY TL
Control.
Cleaning has
GAUTAM 23
478 158922 9650115210 23/12/2017 09:46:33 15624 KYQ S5/55 22/12/2017 KYQ 22/12/2017 Cleaning MANDAL 7576921187 been done by
11
cleaning staffs.
Cleaning has
23
479 158923 8802314152 23/12/2017 09:47:10 12506 GHY B1/5 22/12/2017 ANVT 22/12/2017 Cleaning Anup pathak 8403944275 been done by
09
cleaning staffs.
Cleaning has
Toilet Dipen Ch 23
480 158942 9599137592 23/12/2017 10:21:49 15622 KYQ S1/42 22/12/2017 ANVT 22/12/2017 Ray 9706941359 been done by
Cleaning 11
cleaning staffs.
Automatically
Toilet Dasarath 23
481 158945 9115486658 23/12/2017 10:25:13 15602 KYQ B1/64 21/12/2017 NDLS 21/12/2017 Kalita 9476892082 Code Verified
Cleaning 10
through SMS
Cleaning has
Amulya 23
482 158952 9831726009 23/12/2017 10:43:41 12509 GHY A1/6 22/12/2017 BNC 22/12/2017 Cleaning rajbonshi 8486296972 been done by
11
cleaning staffs.
Automatically
23
483 158956 9844746352 23/12/2017 10:48:54 12503 KYQ B9/16 22/12/2017 BNC 22/12/2017 Cleaning Ritul Haquck 7002532108 Code Verified
11
through SMS
Cleaning has
Petty Staff Not 23
484 158958 9937069902 23/12/2017 11:00:41 12509 GHY S3/41 22/12/2017 BNC 22/12/2017 Deployed Nil been done by
Repairs 11
cleaning staffs.
Cleaning has
Toilet Amulya 23
485 158959 9937069902 23/12/2017 11:01:48 12509 GHY S3/41 22/12/2017 BNC 22/12/2017 rajbonshi 8486296972 been done by
Cleaning 11
cleaning staffs.
Automatically
23
486 158961 9620382192 23/12/2017 11:05:34 12503 KYQ B8/26 22/12/2017 BNC 22/12/2017 Cleaning Ritul Haquck 7002532108 Code Verified
11
through SMS
Automatically
Dimbeshwar 23
487 158970 7056397305 23/12/2017 11:25:55 12506 GHY S3/40 23/12/2017 ANVT 23/12/2017 Cleaning Nath 9613094369 Code Verified
14
through SMS
Cleaning has
23
488 158977 8109836823 23/12/2017 11:56:56 12505 GHY S3/11 23/12/2017 GHY 23/12/2017 Cleaning trailokya das 7896507384 been done by Not satisfied
12
cleaning staffs.
Automatically
23
489 158999 9085502368 23/12/2017 12:50:26 12506 GHY S6/35 22/12/2017 ALD 22/12/2017 Cleaning Anup pathak 8403944275 Code Verified
14
through SMS
Automatically
23
490 159000 9485086148 23/12/2017 12:53:18 12505 GHY S5/6 23/12/2017 NBQ 23/12/2017 Cleaning trailokya das 7896507384 Code Verified
14
through SMS
Automatically
Manower 23
491 159002 9954019737 23/12/2017 13:08:25 12509 GHY S8/25 21/12/2017 HWH 23/12/2017 Cleaning Hussain 8822524077 Code Verified
13
through SMS
Passenger
mobile not
reachable.For
watering
492 159006 9085502368 23/12/2017 13:23:32 12506 GHY S6/35 22/12/2017 ALD 22/12/2017 Deployed Nil informed at
Coaches 14
GHY and
Sonpur cnl to
take necessary
action.
For watering
informed at
Watering of Staff Not GHY ALD and 23
493 159027 9993654448 23/12/2017 14:17:39 15647 GHY S5/22 22/12/2017 KTE 23/12/2017 Nil
Coaches Deployed MGS cnl to 15
take necessary
action.
494 159041 9797310335 23/12/2017 15:18:48 15654 GHY RAC/B1/55 22/12/2017 JAT 22/12/2017 Toilet MOMRAJ 9110268116 Automatically 23
Okk. Satsified
Cleaning ALI Code Verified 15
through SMS
Automatically
Toilet Dasarath 23
495 159073 8447837788 23/12/2017 17:12:08 15602 KYQ S3/69 21/12/2017 NDLS 21/12/2017 Kalita 9476892082 Code Verified
Cleaning 17
through SMS
Automatically
Dasarath 23
496 159074 8826305888 23/12/2017 17:14:36 15602 KYQ S3/65/HP 21/12/2017 NDLS 21/12/2017 Cleaning Kalita 9476892082 Code Verified
17
through SMS
497 159080 8309724091 23/12/2017 17:35:41 12514 GHY S12 59 21/12/2017 GHY 21/12/2017 Nil
Coaches Deployed at VSKP 18
For watering
informed at
Watering of Staff Not GHY and MGS 23
498 159096 9993654448 23/12/2017 18:16:42 15647 GHY S5/22 22/12/2017 KTE 23/12/2017 Nil
necessary
action.
A little water
filled at ASN. I
499 159100 7811888843 23/12/2017 18:19:38 15630 GHY B1/30 22/12/2017 GHY 22/12/2017 Deployed Nil informed at
Coaches 19
TATA to fill
water fully
Automatically
NABAJIT 23
500 159103 9993654448 23/12/2017 18:21:48 15647 GHY S5/22 22/12/2017 KTE 23/12/2017 Cleaning RAY 8011847637 Code Verified
19
through SMS
Automatically
Toilet NABAJIT 23
501 159110 9424310406 23/12/2017 18:37:12 15647 GHY S5/15 22/12/2017 JBP 22/12/2017 RAY 8011847637 Code Verified
Cleaning 19
through SMS
Automatically
23
502 159113 9916308203 23/12/2017 18:49:51 12551 KYQ B12 4 23/12/2017 YPR 23/12/2017 Cleaning Ukil Barman 8486398762 Code Verified
19
through SMS
Automatically
gautam ch 23
503 159114 9893354205 23/12/2017 18:51:51 12520 KYQ A3 43 21/12/2017 JBP 23/12/2017 Cleaning barman 8720956345 Code Verified
19
through SMS
Automatically
Toilet 23
504 159117 9916308203 23/12/2017 18:52:44 12551 KYQ B12/4 23/12/2017 YPR 23/12/2017 Ukil Barman 8486398762 Code Verified
Cleaning 19
through SMS
Automatically
23
505 159132 9475444607 23/12/2017 19:26:33 15635 GHY RS13 63 22/12/2017 BRC 22/12/2017 Cleaning sadhan shil 8403080545 Code Verified
20
through SMS
Automatically
23
506 159178 9475444607 23/12/2017 21:17:05 15635 GHY RAC/S13/63 22/12/2017 BRC 22/12/2017 Cleaning sadhan shil 8403080545 Code Verified
21
through SMS
For watering
informed at
Watering of Staff Not GHY and TATA 23
507 159180 7830432243 23/12/2017 21:23:11 15630 GHY RAC/S12/47 22/12/2017 GHY 22/12/2017 Nil Messages
necessary
action
Automatically
Toilet 23
508 159183 8790073083 23/12/2017 21:32:23 15630 GHY RAC/S12/63 22/12/2017 GHY 22/12/2017 Dhan das 9957083616 Code Verified
Cleaning 22
through SMS
Automatically
Toilet 23
509 159185 9401328375 23/12/2017 21:34:03 15630 GHY S12/41 22/12/2017 GHY 22/12/2017 Dhan das 9957083616 Code Verified
Cleaning 22
through SMS
510 159196 7830432243 24/12/2017 06:21:39 15630 GHY RAC/S12/47 22/12/2017 GHY 22/12/2017 Nil
Coaches Deployed at KUR JN 09
Automatically
Toilet 24
Cleaning 08
through SMS
Automatically
Toilet 24
Cleaning 08
through SMS
Automatically
Toilet 24
513 159222 8145837585 24/12/2017 07:31:57 15630 GHY S11/12 22/12/2017 NCB 22/12/2017 Dhan das 9957083616 Code Verified
Cleaning 09
through SMS
Automatically
Toilet 24
514 159226 9733255579 24/12/2017 07:33:35 15630 GHY S12/71 22/12/2017 MLDT 23/12/2017 Dhan das 9957083616 Code Verified
Cleaning 09
through SMS
515 159230 8259955579 24/12/2017 07:36:40 15630 GHY S12/50 22/12/2017 RNY 22/12/2017 Nil
Coaches Deployed at KUR JN 09
Automatically
Toilet MOMRAJ 24
516 159238 7009745147 24/12/2017 07:57:16 15654 GHY S13/1 22/12/2017 LDH 23/12/2017 ALI 9110268116 Code Verified
Cleaning 09
through SMS
Automatically
24
517 159244 8135956935 24/12/2017 08:06:53 25657 KYQ B1/54 23/12/2017 GHY 24/12/2017 Cleaning Pankaj Das 8876015947 Code Verified
09
through SMS
Automatically
Dasarath 24
518 159255 8299334380 24/12/2017 08:22:28 15602 KYQ HA1/A/1 21/12/2017 CNB 22/12/2017 Cleaning Kalita 9476892082 Code Verified
08
through SMS
519 159258 9248588199 24/12/2017 08:25:40 12508 GHY S6/65 22/12/2017 BZA 23/12/2017 Cleaning Haresu dutta 8135029109 Automatically 24
Code Verified 09
through SMS
Automatically
24
520 159264 9434678555 24/12/2017 08:34:18 12551 KYQ B5/39 23/12/2017 KPD 23/12/2017 Cleaning Ukil Barman 8486398762 Code Verified
09
through SMS
For watering
informed at
Watering of Staff Not GHY and MAS 24
521 159281 7989942255 24/12/2017 08:53:25 12508 GHY S6/65 22/12/2017 BZA 23/12/2017 Nil
necessary
action
Automatically
24
522 159282 7800666444 24/12/2017 08:59:08 15667 KYQ S4/26 23/12/2017 ADI 23/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
09
through SMS
Automatically
24
523 159320 9076759201 24/12/2017 10:03:36 12503 KYQ B5/43 22/12/2017 HWH 23/12/2017 Cleaning Ritul Haquck 7002532108 Code Verified
10
through SMS
Automatically
24
524 159324 7742212367 24/12/2017 10:14:30 15632 GHY S12/12 23/12/2017 PNBE 24/12/2017 Cleaning sanjib kalita 9127552937 Code Verified
10
through SMS
Automatically
24
525 159332 9415787937 24/12/2017 10:40:05 15635 GHY S10/36 22/12/2017 LKO 23/12/2017 Cleaning sadhan shil 8403080545 Code Verified
10
through SMS
Automatically
NABAJIT 24
526 159367 9993654448 24/12/2017 12:03:54 15647 GHY S5/22 22/12/2017 KTE 23/12/2017 Cleaning RAY 8011847637 Code Verified
12
through SMS
Automatically
Toilet 24
527 159380 9151329506 24/12/2017 12:37:20 15635 GHY RLWL/-/8 22/12/2017 LKO 23/12/2017 sadhan shil 8403080545 Code Verified
Cleaning 15
through SMS
Automatically
528 159381 8803156635 24/12/2017 12:38:19 12506 GHY RS1 31 23/12/2017 ANVT 23/12/2017 Nath 9613094369 Code Verified
Cleaning 13
through SMS
Automatically
Toilet 24
529 159387 7800666444 24/12/2017 12:55:18 15667 KYQ S4/26 23/12/2017 ADI 23/12/2017 Mahkub Ali 9126136917 Code Verified
Cleaning 13
through SMS
Mobile
charging point
defective
530 159397 9706331734 24/12/2017 13:14:09 12510 GHY S1/4 24/12/2017 GHY 24/12/2017 Nil
Lighting/AC Deployed GHY APDJ and 14
NJP TL cnl to
take necessary
action.
Passenger
Staff Not 24
531 159403 8249121534 24/12/2017 13:42:40 12509 GHY S4/24 22/12/2017 BAM 23/12/2017 Disinfection Deployed Nil complain
14
solved
For watering
and water pipe
line defect
Watering of Staff Not informed at 24
532 159411 9435041052 24/12/2017 14:10:01 15632 GHY S9/1 23/12/2017 GHY 23/12/2017 Nil
Coaches Deployed GHY and ALD 15
cnl to take
necessary
action
Automatically
Toilet Amulya 24
533 159412 9051496999 24/12/2017 14:10:53 12509 GHY A1/44 22/12/2017 HWH 24/12/2017 rajbonshi 8486296972 Code Verified
Cleaning 14
through SMS
Automatically
Amulya 24
534 159413 9051496999 24/12/2017 14:13:08 12509 GHY A1 8 22/12/2017 HWH 24/12/2017 Cleaning rajbonshi 8486296972 Code Verified
14
through SMS
Linen (AC Automatically
Staff Not 24
535 159414 9051496999 24/12/2017 14:19:48 12509 GHY A1/44 22/12/2017 HWH 24/12/2017 Coach Deployed Nil Code Verified
16
Only) through SMS
Automatically
NABAJIT 24
536 159425 9920286458 24/12/2017 15:07:05 15647 GHY S11/19 22/12/2017 KYN 22/12/2017 Cleaning RAY 8011847637 Code Verified
15
through SMS
Automatically
Toilet 24
537 159469 9998872085 24/12/2017 17:11:30 15667 KYQ S4 41 23/12/2017 BRC 23/12/2017 Mahkub Ali 9126136917 Code Verified
Cleaning 17
through SMS
Automatically
24
538 159480 9972510787 24/12/2017 17:34:52 12551 KYQ B11/41 23/12/2017 YPR 23/12/2017 Cleaning Ukil Barman 8486398762 Code Verified
19
through SMS
539 159481 9998872085 24/12/2017 17:38:08 15667 KYQ S4/41 23/12/2017 BRC 23/12/2017 Train Staff Not Nil Charging point 24
Lighting/AC Deployed and Light 19
defective
informed to
GHY and Agra
TL cnl to take
necessary
action
Automatically
24
540 159507 9314590717 24/12/2017 18:33:43 15632 GHY B3/44 23/12/2017 NBQ 23/12/2017 Cleaning sanjib kalita 9127552937 Code Verified
20
through SMS
Automatically
24
541 159522 7355663607 24/12/2017 19:10:42 15667 KYQ A1/37 23/12/2017 ADI 23/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
20
through SMS
Automatically
Toilet Dasarath 24
542 159532 7002687338 24/12/2017 19:35:50 15602 KYQ B1/2 21/12/2017 GHY 23/12/2017 Kalita 9476892082 Code Verified
Cleaning 20
through SMS
For watering
informed at
Watering of Staff Not GHy and LMG 24
543 159539 7002687338 24/12/2017 19:52:23 15602 KYQ B1 2 21/12/2017 GHY 23/12/2017 Nil
necessary
action
Automatically
24
544 159563 9437373021 24/12/2017 21:01:50 15630 GHY S8 65 22/12/2017 VSKP 24/12/2017 Cleaning Dhan das 9957083616 Code Verified
21
through SMS
Automatically
Amulya 24
545 159575 9644281812 24/12/2017 21:33:33 12509 GHY B7/6 22/12/2017 HWH 24/12/2017 Cleaning rajbonshi 8486296972 Code Verified
21
through SMS
Automatically
MOMRAJ 25
546 159591 9608863916 25/12/2017 06:47:07 15654 GHY S2 51 22/12/2017 BJU 24/12/2017 Cleaning ALI 9110268116 Code Verified
06
through SMS
Complain for
water at KYQ
Watering of Staff Not the train is 25
547 159602 9920286458 25/12/2017 07:15:59 15647 GHY S11/19 22/12/2017 KYN 22/12/2017 Nil
Coaches Deployed reached its 07
destination i e
GHY
Automatically
NABAJIT 25
548 159603 9920286458 25/12/2017 07:18:10 15647 GHY S11/19 22/12/2017 KYN 22/12/2017 Cleaning RAY 8011847637 Code Verified
07
through SMS
Automatically
25
549 159604 9707679895 25/12/2017 07:19:37 15655 KYQ RAC/S1/7 24/12/2017 KYQ 24/12/2017 Cleaning Jiyour Ali 7577997083 Code Verified
07
through SMS
Automatically
ANOWER 25
550 159648 8637830513 25/12/2017 08:53:41 12510 GHY RAC/S6/47 24/12/2017 NJP 24/12/2017 Cleaning HUSSAIN 7664908546 Code Verified
10
through SMS
Automatically
ANOWER 25
551 159651 9085411155 25/12/2017 08:57:46 12510 GHY A1/27 24/12/2017 GHY 24/12/2017 Cleaning HUSSAIN 7664908546 Code Verified
10
through SMS
Non OBHS
train informed
Staff Not at GHY and 25
552 159652 7002327007 25/12/2017 08:58:22 15670 KYQ D1/66 25/12/2017 HJI 25/12/2017 Cleaning Nil
take necessary
action
Automatically
Toilet ANOWER 25
553 159654 9706331734 25/12/2017 09:00:15 12510 GHY S1/4 24/12/2017 GHY 24/12/2017 HUSSAIN 7664908546 Code Verified
Cleaning 10
through SMS
For watering
informed at
Watering of Staff Not GHY and KUR 25
554 159655 7780409113 25/12/2017 09:04:00 12510 GHY S1/4 24/12/2017 GHY 24/12/2017 Nil
necessary
action
25
555 159661 9891144521 25/12/2017 09:20:05 22512 KYQ B4/21 23/12/2017 BHP 24/12/2017 Cleaning RANJAN 7035339970 Code Verified
SARMA 09
through SMS
For watering
informed at
Watering of Staff Not GHY and BSL 25
556 159664 9891144521 25/12/2017 09:29:47 22512 KYQ B4/21 23/12/2017 BHP 24/12/2017 Nil
necessary
action
For watering
informed at
557 159675 9085411155 25/12/2017 09:47:47 12510 GHY A1/27 24/12/2017 GHY 24/12/2017 Nil
necessary
action
Automatically
Toilet 25
558 159682 9929277789 25/12/2017 10:06:09 12506 GHY S2/18 25/12/2017 ANVT 25/12/2017 trailokya das 7896507384 Code Verified
Cleaning 10
through SMS
559 159689 9706331734 25/12/2017 10:20:37 12510 GHY S1/4 24/12/2017 GHY 24/12/2017 Watering of Staff Not Nil For watering 25
Coaches Deployed informed at 11
GHY and KUR
cnl to take
necessary
action
Passenger
560 159691 9457965429 25/12/2017 10:21:09 15635 GHY S9/34 22/12/2017 NJP 24/12/2017 Deployed Nil complain
Coaches 10
solved
Automatically
25
561 159693 7355663607 25/12/2017 10:25:39 15667 KYQ A1/37 23/12/2017 ADI 23/12/2017 Cleaning Mahkub Ali 9126136917 Code Verified
10
through SMS
No water in all
the coaches
which causes
difficulty in 25
562 159716 9811556020 25/12/2017 12:04:12 12506 GHY S4 50 24/12/2017 ANVT 24/12/2017 Cleaning Sanjib Das 7637043652
cleaning so it is 14
informed to KIR
Control for
watering.
No water in all
the coaches
which causes nEffective
service done by
difficulty in 25
563 159724 8787550703 25/12/2017 12:36:47 12506 GHY RS4 39 24/12/2017 ANVT 24/12/2017 Cleaning Sanjib Das 7637043652 rep but water
cleaning so it is filling is also reqd 14
informed to KIR in coach
Control for
watering.
Passenger said
the complain 25
564 159725 9831822226 25/12/2017 12:37:00 12551 KYQ B6 27 23/12/2017 ASN 24/12/2017 Cleaning Ukil Barman 8486398762
has been 14
resolved.
Automatically
keshab 25
565 159740 7384216788 25/12/2017 13:11:26 12510 GHY S10/17 25/12/2017 NCB 25/12/2017 Cleaning talukdar 9085685621 Code Verified
13
through SMS
No water in all
the coaches
which causes
Toilet difficulty in 25
566 159744 7000352544 25/12/2017 13:24:48 12506 GHY A1/17 24/12/2017 MGS 24/12/2017 Sanjib Das 7637043652
Cleaning cleaning so it is 14
informed to KIR
Control for
watering.
Automatically
Toilet keshab 25
567 159745 7384216788 25/12/2017 13:29:40 12510 GHY S10/10 25/12/2017 NCB 25/12/2017 talukdar 9085685621 Code Verified
Cleaning 13
through SMS
Watering
complain has
been informed
to GHY
568 159747 9749032727 25/12/2017 13:35:45 22512 KYQ B4/18 23/12/2017 NJP 24/12/2017 Deployed Nil Carriage
Coaches 14
Control for
watering at
upcoming
station.
Automatically
25
569 159756 9101928356 25/12/2017 13:59:25 12506 GHY S3 10 25/12/2017 ANVT 25/12/2017 Cleaning trailokya das 7896507384 Code Verified
14
through SMS
Watering has
Watering of Staff Not been done at 25
570 159760 9085411155 25/12/2017 14:14:07 12510 GHY A1/27 24/12/2017 GHY 24/12/2017 Nil
Coaches Deployed KHURDA 14
ROAD JN.
Electrical
complain has
been forwarded
Train Staff Not 25
571 159782 9998872085 25/12/2017 15:24:07 15667 KYQ S4 41 23/12/2017 BRC 23/12/2017 Nil to TL Control
GHY for
necessary
action.
Due to too
much gathering
in the coaches
cleaning staffs
were unable to
Toilet 25
572 159839 9599233127 25/12/2017 17:55:13 12506 GHY B2/10 24/12/2017 CNB 24/12/2017 Sanjib Das 7637043652 attend this
Cleaning 19
coach for a
long time. But
cleaning work
has been under
process now.
Automatically
25
573 159841 7384136464 25/12/2017 18:02:32 15620 KYQ S1/9 25/12/2017 KOJ 25/12/2017 Cleaning Pankaj Das 9577670362 Code Verified
18
through SMS
574 159858 8876053102 25/12/2017 18:34:54 12506 GHY S4/30 24/12/2017 MGS 24/12/2017 Watering of Staff Not Nil Watering 25
been informed
to GHY
Carriage
Control for
watering at
NJP.
Automatically
25
575 159872 7280853013 25/12/2017 19:07:00 12506 GHY B2/10 24/12/2017 CNB 24/12/2017 Cleaning Sanjib Das 7637043652 Code Verified
19
through SMS
Electrical
complain has
been forwarded
Train Staff Not 25
576 159918 9929277789 25/12/2017 20:49:07 12506 GHY S2/18 25/12/2017 ANVT 25/12/2017 Nil to TL Control
GHY for
necessary
action.
Automatically
25
577 159922 9654141223 25/12/2017 20:55:44 15655 KYQ B1/72 24/12/2017 KLD 25/12/2017 Cleaning Jiyour Ali 7577997083 Code Verified
22
through SMS
Cleaning has
Toilet 25
578 159928 9332448904 25/12/2017 21:10:38 15620 KYQ B1/60 25/12/2017 NJP 25/12/2017 Pankaj Das 9577670362 been done by
Cleaning 21
cleaning staffs.
Automatically
Toilet Pranjal 25
579 159938 7004661991 25/12/2017 21:30:53 15646 GHY S11/27 24/12/2017 MGS 25/12/2017 Talukdar 8876687645 Code Verified
Cleaning 22
through SMS
Automatically
25
580 159943 8721865471 25/12/2017 21:44:18 12506 GHY RAC/A1/45 25/12/2017 ANVT 25/12/2017 Cleaning trailokya das 7896507384 Code Verified
22
through SMS
Automatically
ANOWER 25
581 159947 9502894440 25/12/2017 21:50:04 12510 GHY S9/33 24/12/2017 VSKP 25/12/2017 Cleaning HUSSAIN 7664908546 Code Verified
22
through SMS
Linen (AC Passenger
Staff Not 26
582 159954 9932797496 26/12/2017 06:38:31 12510 GHY A1/16 25/12/2017 HWH 26/12/2017 Coach Deployed Nil complain
08
Only) solved
Non OBHS
train informed
583 159990 9230559905 26/12/2017 08:01:23 15670 KYQ B1 50 26/12/2017 DMV 26/12/2017 Cleaning Nil
take necessary
action
584 159992 9436015521 26/12/2017 08:02:42 15655 KYQ RS4 47 24/12/2017 KYQ 24/12/2017 Nil
Coaches Deployed at Muradabad 10
Automatically
26
585 159996 9436015521 26/12/2017 08:09:20 15655 KYQ RS4 47 24/12/2017 KYQ 24/12/2017 Cleaning Jiyour Ali 7577997083 Code Verified
09
through SMS
Automatically
Toilet 26
586 160058 9654141223 26/12/2017 10:07:16 15655 KYQ B1 72 24/12/2017 KLD 25/12/2017 Jiyour Ali 7577997083 Code Verified
Cleaning 10
through SMS
For watering
informed at
Watering of Staff Not GHY and MAS 26
587 160073 8050208026 26/12/2017 10:47:25 12510 GHY S5/50 24/12/2017 VZM 25/12/2017 Nil
Coaches Deployed Control to take 11
necessary
action
Automatically
26
588 160089 9707679895 26/12/2017 11:15:57 15655 KYQ RAC/S1/7 24/12/2017 KYQ 24/12/2017 Cleaning Jiyour Ali 7577997083 Code Verified
12
through SMS
cleaning done
by ehk and
ANOWER 26
589 160115 9732859295 26/12/2017 13:04:14 12510 GHY RAC/S6/23 24/12/2017 NJP 24/12/2017 Cleaning HUSSAIN 7664908546 passenger
13
shared the
code 8060
cleaning done
by ehk and
26
590 160126 9406883747 26/12/2017 13:48:29 12506 GHY S8/53 25/12/2017 KIR 26/12/2017 Cleaning trailokya das 7896507384 passenger
14
shared the
code 8776
cleaning done
by ehk and
Toilet 26
591 160131 9406883747 26/12/2017 13:52:22 12506 GHY S8/53 25/12/2017 KIR 26/12/2017 trailokya das 7896507384 passenger
Cleaning 14
shared the
code 7726
cleaning done
by ehk and
Toilet 26
592 160132 9162860063 26/12/2017 13:53:06 12506 GHY S6/36 25/12/2017 KIR 26/12/2017 trailokya das 7896507384 passenger
Cleaning 15
shared the
code 1465
593 160139 9460371329 26/12/2017 14:13:11 12506 GHY W/L 78 25/12/2017 ANVT 25/12/2017 Cleaning trailokya das 7896507384 cleaning done 26
by ehk and 15
passenger
shared the
code 3217
Automatically
Safuruddin 26
594 160141 9435023513 26/12/2017 14:13:56 12506 GHY S4 66 26/12/2017 ANVT 26/12/2017 Cleaning ali 8811947271 Code Verified
14
through SMS
cleaning done
by ehk and
26
595 160142 7896038977 26/12/2017 14:15:52 12506 GHY S2/17 25/12/2017 ANVT 25/12/2017 Cleaning trailokya das 7896507384 passenger
15
shared the
code 1865
cleaning done
by ehk and
BHABESH 26
596 160174 8554058294 26/12/2017 15:57:10 15651 GHY S7/25 25/12/2017 GKP 26/12/2017 Cleaning KALITA 7636058266 passenger
16
shared the
code 6050
cleaning done
by ehk and
Toilet 26
597 160183 9508164726 26/12/2017 16:27:21 12506 GHY B4/64 25/12/2017 ANVT 25/12/2017 trailokya das 7896507384 passenger
Cleaning 18
shared the
code 3705
it is informed to
lko electric cnl
Train Staff Not 26
598 160191 8554058294 26/12/2017 17:00:21 15651 GHY S7 25 25/12/2017 GKP 26/12/2017 Nil to attend it as
soon as
possible
Cleaning work
done by ehk
and passenger 26
599 160211 8967765294 26/12/2017 18:02:04 15639 GHY B2/23 26/12/2017 CTC 26/12/2017 Cleaning Nurul Alam 7047227590
shared the 19
feedback code
8962
Informed to ghy
carr cnl for
600 160217 8967765294 26/12/2017 18:05:46 15639 GHY B2/23 26/12/2017 CTC 26/12/2017 Deployed Nil watering in
Coaches 19
next possible
station
Automatically
Safuruddin 26
601 160224 9435023513 26/12/2017 18:27:36 12506 GHY S4/66 26/12/2017 ANVT 26/12/2017 Cleaning ali 8811947271 Code Verified
18
through SMS
Informed to ghy
electric cnl and
Train Staff Not 26
602 160260 9652173983 26/12/2017 20:30:42 12510 GHY S6 52 25/12/2017 BBS 26/12/2017 Nil sse tl to attend
it in next
possible station
Automatically
Toilet 27
603 160313 9801571863 27/12/2017 07:36:24 15631 GHY RAC/S6/55 26/12/2017 BME 26/12/2017 sanjib kalita 9127552937 Code Verified
Cleaning 07
through SMS
Cleaning work
done by ehk
604 160316 9471232898 27/12/2017 07:38:43 15648 GHY S13/71 26/12/2017 GHY 26/12/2017 rahul amin 8752949329
feedback code
6865
(Thank you so
much for the
service! I am
surprised and
thankful that my
complaint was
received and the
Automatically necessary action
keshab 27
605 160352 8072936370 27/12/2017 09:03:10 12510 GHY S6/6 25/12/2017 BZA 26/12/2017 Cleaning talukdar 9085685621 Code Verified had taken place
so fast. Thank 09
through SMS
You for such a
service and I
hope you keep
such worthy
services going
on always!
Thank You).
Automatically
keshab 27
606 160364 9110365101 27/12/2017 09:24:52 12510 GHY S6/49 25/12/2017 RJY 26/12/2017 Cleaning talukdar 9085685621 Code Verified
10
through SMS
passenger is
not in the train
it was
Linen (AC mistakenly
Staff Not 27
607 160368 8348331049 27/12/2017 09:33:04 12514 GHY -/0 22/02/2017 NFK 22/02/2017 Coach Deployed Nil given by
09
Only) passenger
hence
complain
closed
608 160400 9611872702 27/12/2017 11:33:01 12510 GHY S6/25 25/12/2017 RJY 26/12/2017 Cleaning keshab 9085685621 Automatically 27
talukdar Code Verified 11
through SMS
passenger is
nit in his
allotted seat no
and
passengers
Toilet Pranjal phone is out of 27
609 160417 9969219679 27/12/2017 12:47:44 15645 GHY S10/15 27/12/2017 LTT 27/12/2017 8876687645
Cleaning Talukdar reach and obhs 13
staffs are
unable to find
the passenger
hence closed
manually
Automatically
Toilet keshab 27
610 160442 8466905904 27/12/2017 14:33:57 12510 GHY B1/25 25/12/2017 VSKP 26/12/2017 talukdar 9085685621 Code Verified
Cleaning 14
through SMS
Mobile
charging point
defect informed
Train Staff Not 27
611 160467 9900083805 27/12/2017 16:34:34 12504 KYQ B12 46 26/12/2017 HWH 27/12/2017 Nil to GHY TL cnl
to take
necessary
action.
Automatically
Manoj 27
612 160478 9832033210 27/12/2017 17:23:48 12504 KYQ B6/47 26/12/2017 NJP 27/12/2017 Cleaning Kownar 9127514155 Code Verified
18
through SMS
Mobile
charging point
and water flush
out of order
Petty Staff Not 27
613 160488 7005689723 27/12/2017 17:49:44 12505 GHY S2 71 27/12/2017 NBQ 27/12/2017 Deployed Nil informed to
Repairs 18
GHY and NJP
TL and cnl to
take necessary
action
Automatically
Manower 27
614 160498 9894723977 27/12/2017 18:16:22 12510 GHY A1/25 26/12/2017 VSKP 27/12/2017 Cleaning Hussain 8822524077 Code Verified
18
through SMS
For watering
informed to
615 160509 9832033210 27/12/2017 18:42:35 12504 KYQ B6/47 26/12/2017 NJP 27/12/2017 Nil
necessary
action
Automatically
Safuruddin 27
616 160511 9435023513 27/12/2017 18:47:54 12506 GHY S4/41 26/12/2017 ANVT 26/12/2017 Cleaning ali 8811947271 Code Verified
19
through SMS
Automatically
27
617 160533 8804160017 27/12/2017 19:26:08 12505 GHY S12/48 26/12/2017 KIR 26/12/2017 Cleaning Nivash r paul 9132857126 Code Verified
19
through SMS
Automatically
GAUTAM 27
618 160537 9830930006 27/12/2017 19:39:54 15623 KYQ S2/67 26/12/2017 DIA 26/12/2017 Cleaning MANDAL 7576921187 Code Verified
20
through SMS
Automatically
27
619 160542 8921600375 27/12/2017 19:55:10 12501 GHY A1 39 27/12/2017 KIR 27/12/2017 Cleaning RAJU BORO 7035217179 Code Verified
20
through SMS
Automatically
Toilet 27
620 160544 8921600375 27/12/2017 19:56:08 12501 GHY A1/39 27/12/2017 KIR 27/12/2017 RAJU BORO 7035217179 Code Verified
Cleaning 20
through SMS
Charging point
defect informed
Train Staff Not to GHY TL cnl 27
621 160546 9900083805 27/12/2017 19:59:52 12504 KYQ B12/46 26/12/2017 HWH 27/12/2017 Nil
Lighting/AC Deployed to take 20
necessary
action.
Automatically
27
622 160556 7907079952 27/12/2017 20:22:07 12507 GHY S4/65 26/12/2017 PGT 26/12/2017 Cleaning Haresu dutta 8135029109 Code Verified
20
through SMS
Informed to
623 160590 7387284853 28/12/2017 06:33:27 15648 GHY B1 41 26/12/2017 PNBE 27/12/2017 Nil
action
Automatically
Toilet GAUTAM 28
624 160603 7076167237 28/12/2017 07:39:16 15623 KYQ RAC/S2/15 26/12/2017 CUR 26/12/2017 MANDAL 7576921187 Code Verified
Cleaning 08
through SMS
Automatically
Toilet 28
625 160623 8132868022 28/12/2017 08:24:13 12501 GHY S7 57 27/12/2017 GHY 27/12/2017 RAJU BORO 7035217179 Code Verified
Cleaning 09
through SMS
626 160627 9957692542 28/12/2017 08:31:39 12501 GHY B4,56 27/12/2017 GHY 27/12/2017 Cleaning RAJU BORO 7035217179 Automatically 28
Code Verified 09
through SMS
Automatically
GAUTAM 28
627 160630 7002259127 28/12/2017 08:41:59 15623 KYQ B2 2 26/12/2017 SUJH 26/12/2017 Cleaning MANDAL 7576921187 Code Verified
10
through SMS
Cleaning work
Staff Not done by EHK 28
628 160651 9854208423 28/12/2017 09:26:10 15623 KYQ RS6,15 25/12/2017 KYQ 27/12/2017 Cleaning Nil
Deployed Gautam 10
Mandal
Automatically
28
629 160655 9832038762 28/12/2017 09:40:33 15631 GHY S11 5 26/12/2017 AF 27/12/2017 Cleaning sanjib kalita 9127552937 Code Verified
10
through SMS
Passenger AC
Train Staff Not 28
630 160670 7002357848 28/12/2017 10:19:11 12514 GHY A1 33 28/12/2017 GHY 28/12/2017 Nil complain
solved
Automatically
Dasarath 28
631 160686 8011408105 28/12/2017 10:57:27 12502 GHY B1 63 27/12/2017 NDLS 27/12/2017 Cleaning Kalita 9476892082 Code Verified
11
through SMS
Automatically
28
632 160694 9764522057 28/12/2017 11:21:55 15648 GHY S13/40 26/12/2017 BXR 27/12/2017 Cleaning rahul amin 8752949329 Code Verified
12
through SMS
Automatically
GAUTAM 28
633 160705 8638892846 28/12/2017 11:46:14 15623 KYQ B3 62 26/12/2017 LKO 27/12/2017 Cleaning MANDAL 7576921187 Code Verified
12
through SMS
Automatically
Toilet 28
634 160725 7002043878 28/12/2017 13:05:01 12506 GHY S13/71 28/12/2017 ANVT 28/12/2017 Nivash r paul 9132857126 Code Verified
Cleaning 13
through SMS
The wait list
passenger
complain at
Staff Not 28
635 160728 9729839258 28/12/2017 13:08:58 12506 GHY TQWL/-/40 26/12/2017 ANVT 26/12/2017 Disinfection Deployed Nil KYQ but
13
passenger
mobile switch
off
cleaning has
been done by
ehk and
28
636 160746 7908323949 28/12/2017 14:02:38 12506 GHY B1/31 27/12/2017 ALJN 27/12/2017 Cleaning Anup pathak 8403944275 passenger
15
shared the
feedback code
1170
cleaning has
been done by
ehk and
GAUTAM 28
637 160753 9854208423 28/12/2017 14:52:03 15623 KYQ RS6 15 26/12/2017 SHG 27/12/2017 Cleaning MANDAL 7576921187 passenger
15
shared the
feedback code
5852
Automatically
28
638 160766 8279512214 28/12/2017 15:46:18 12505 GHY B1/8 27/12/2017 MGS 28/12/2017 Cleaning sadhan shil 8403080545 Code Verified
15
through SMS
Automatically
Toilet Pranjal 28
639 160772 9969219679 28/12/2017 16:08:00 15645 GHY S10/15 27/12/2017 LTT 27/12/2017 Talukdar 8876687645 Code Verified
Cleaning 16
through SMS
Automatically
Toilet Pranjal 28
640 160773 9969219679 28/12/2017 16:10:15 15645 GHY S11/42 27/12/2017 LTT 27/12/2017 Talukdar 8876687645 Code Verified
Cleaning 16
through SMS
Automatically
SANJIB 28
641 160775 7002357848 28/12/2017 16:13:47 12514 GHY A1/33 28/12/2017 GHY 28/12/2017 Cleaning DEKA 8886151080 Code Verified
16
through SMS
informed to ghy
electric cnl and
Train Staff Not 28
642 160796 7665169521 28/12/2017 17:20:24 15646 GHY RB3 23 27/12/2017 GHY 27/12/2017 Nil lmg cnl to
attend it in next
possible station
Its a Watering
complain and it
is informed to
Petty Staff Not 28
643 160890 9800003929 28/12/2017 21:14:12 12514 GHY B2/57 28/12/2017 NJP 28/12/2017 Deployed Nil ghy carr cnl for
Repairs 23
watering in
next possible
station
Automatically
SANJIB 28
644 160893 9800003929 28/12/2017 21:17:32 12514 GHY B2/57 28/12/2017 NJP 28/12/2017 Cleaning DEKA 8886151080 Code Verified
21
through SMS
645 160912 7007874571 29/12/2017 06:37:28 15652 GHY S11/69 27/12/2017 LKO 28/12/2017 Cleaning BHABESH 7636058266 it is a watering 29
KALITA complain and 08
its informed to
ghy carr cnl for
watering in
next possible
station
no response
from ehk and
his phone is
out of reach
and passenger
Toilet told us work 29
646 160962 8132868022 29/12/2017 09:11:10 12501 GHY S7/57 27/12/2017 GHY 27/12/2017 RAJU BORO 7035217179
Cleaning not done hence 10
penalty should
be imposed as
per ca to the
concerned
contractor
Automatically
Toilet 29
647 160969 8299160325 29/12/2017 09:19:24 15653 GHY S5/5 27/12/2017 LKO 28/12/2017 Pulen Nath 9127413364 Code Verified
Cleaning 10
through SMS
it is a watering
complain and
its informed to
BHABESH 29
648 160979 7007874571 29/12/2017 09:33:47 15652 GHY S11/69 27/12/2017 LKO 28/12/2017 Cleaning KALITA 7636058266 ghy carr cnl for
10
watering in
next possible
station
it is a watering
complain and
its informed to
649 160980 7007874571 29/12/2017 09:34:37 15652 GHY S11/69 27/12/2017 LKO 28/12/2017 Deployed Nil ghy carr cnl for
Coaches 10
watering in
next possible
station
Automatically
Toilet 29
650 160984 9085008343 29/12/2017 09:41:33 12507 GHY S4/61 26/12/2017 MLDT 28/12/2017 Haresu dutta 8135029109 Code Verified
Cleaning 10
through SMS
cleaning work
done by ehk
Toilet Ashadul and passenger 29
651 160993 8433563630 29/12/2017 09:56:28 15646 GHY RLWL/-/104 27/12/2017 NJP 28/12/2017 8610076407
Cleaning Islam shared the 10
feedback code
5283
Automatically
Dipen Ch 29
652 160999 9450839578 29/12/2017 10:12:44 15621 KYQ S2 23 28/12/2017 KYQ 28/12/2017 Cleaning Ray 9706941359 Code Verified
10
through SMS
informed to ghy
electric cnl and
Train Staff Not 29
653 161001 8299160325 29/12/2017 10:22:17 15653 GHY S5/1 27/12/2017 LKO 28/12/2017 Nil lmg cnl to
attend it in next
possible station
informed to ghy
electric cnl and
Train Staff Not 29
654 161003 7002070211 29/12/2017 10:28:40 12514 GHY B2/59 28/12/2017 GHY 28/12/2017 Nil lmg cnl to
attend it in next
possible station
Automatically
Dipen Ch 29
655 161041 9650115210 29/12/2017 12:35:43 15621 KYQ B1 50 28/12/2017 CPR 28/12/2017 Cleaning Ray 9706941359 Code Verified
12
through SMS
Automatically
29
656 161044 9401855490 29/12/2017 13:20:57 15602 KYQ HA1/10 28/12/2017 NDLS 28/12/2017 Cleaning RAJU BORO 7035217179 Code Verified
14
through SMS
For watering
informed at
Watering of Staff Not GHy and ALD 29
657 161045 9401855490 29/12/2017 13:22:59 15602 KYQ HA1/10 28/12/2017 NDLS 28/12/2017 Nil
necessary
action
For watering
informed at
Watering of Staff Not GHy and ALD 29
658 161103 9401855490 29/12/2017 16:12:55 15602 KYQ HA1/10 28/12/2017 NDLS 28/12/2017 Nil
necessary
action
Automatically
Toilet 29
659 161106 9401855490 29/12/2017 16:15:23 15602 KYQ HA1 10 28/12/2017 NDLS 28/12/2017 RAJU BORO 7035217179 Code Verified
Cleaning 16
through SMS
660 161140 9453250400 29/12/2017 18:21:49 15653 GHY S6/50 27/12/2017 GKP 28/12/2017 Nil
Coaches Deployed at Ambala 19
Automatically
29
661 161141 9453250400 29/12/2017 18:22:57 15653 GHY S6/50 27/12/2017 GKP 28/12/2017 Cleaning Pulen Nath 9127413364 Code Verified
18
through SMS
662 161163 8521150650 29/12/2017 19:05:31 15668 KYQ RS9 47 27/12/2017 KIR 27/12/2017 Nil
Coaches Deployed at Kota 20
663 161172 9954680922 29/12/2017 19:20:52 12520 KYQ B11 50 28/12/2017 KYQ 28/12/2017 Toilet ranjan 9126190531 Automatically 29
Cleaning barman Code Verified 20
through SMS
Automatically
29
664 161178 7002880676 29/12/2017 19:26:24 12506 GHY B3 49 29/12/2017 ANVT 29/12/2017 Cleaning sadhan shil 8403080545 Code Verified
20
through SMS
Non OBHS
train informed
Toilet Staff Not to GHY LMG 29
665 161200 8876105130 29/12/2017 20:43:42 15603 KYQ S3 1 29/12/2017 GHY 29/12/2017 Nil
Cleaning Deployed cnl to take 22
necessary
action
Automatically
Toilet 29
666 161206 9086095640 29/12/2017 21:11:54 15647 GHY S1/35 29/12/2017 MMR 29/12/2017 rahul amin 8752949329 Code Verified
Cleaning 21
through SMS
Watering
complain Clean nhi hua
informed to hai aur Maine
Toilet 29
667 161216 7889650567 29/12/2017 21:37:34 12506 GHY S2/5 29/12/2017 ANVT 29/12/2017 sadhan shil 8403080545 GHY abd CNC call bhi kiya to
Cleaning bola morning me 22
cnl to take
necessary aaunga
action
Informed to
668 161218 7001806858 29/12/2017 21:45:49 12552 KYQ B4/4 27/12/2017 DGR 28/12/2017 Nil
action.
Automatically
abdul 30
669 161261 9733474947 30/12/2017 07:46:37 15632 GHY S11/55 28/12/2017 NJP 28/12/2017 Cleaning munnaf 9126023448 Code Verified
08
through SMS
Automatically
30
670 161290 9885359688 30/12/2017 08:30:18 12506 GHY S3/53/DF 29/12/2017 ALD 29/12/2017 Cleaning sadhan shil 8403080545 Code Verified
09
through SMS
no response
from ehk till
now and
passenger said
no 1 came to
attend therre
Manoj 30
671 161298 7019578957 30/12/2017 08:46:23 12503 KYQ B16 37 29/12/2017 BNC 29/12/2017 Cleaning Kownar 9127514155 complain
10
hence penalty
should be
imposed as per
ca to the
concerned
contractor
Informed to
672 161305 8628974026 30/12/2017 09:05:45 12505 GHY S3/48 29/12/2017 NOQ 29/12/2017 Nil
action.
watering
complain
30
673 161317 7455070662 30/12/2017 09:34:10 12506 GHY RAC/A1/23 29/12/2017 ANVT 29/12/2017 Cleaning sadhan shil 8403080545 informed to
10
danapur station
for watering
informed to
carr cnl ghy
Watering of Staff Not and lmg cnl for 30
674 161350 9771480375 30/12/2017 10:27:12 15635 GHY S9/14 29/12/2017 DWK 29/12/2017 Nil
Coaches Deployed watering in 11
next possible
station
complain
solved by
bedroll
attendent by
Linen (AC
Staff Not informing 30
675 161362 7002880676 30/12/2017 10:50:04 12506 GHY B3/49 29/12/2017 ANVT 29/12/2017 Coach Nil
Deployed bedrollsection 11
Only)
hence
passenger
shared the
code 8373
informed to
carr cnl ghy
676 161373 9771480375 30/12/2017 11:13:09 15635 GHY S9/14 29/12/2017 DWK 29/12/2017 Nil
next possible
station
informed to
carr cnl ghy
677 161379 9485359688 30/12/2017 11:36:28 12506 GHY S3/53/DF 29/12/2017 ALD 29/12/2017 Nil
next possible
station
678 161401 9430945167 30/12/2017 12:46:04 15624 KYQ A2 21 29/12/2017 KYQ 29/12/2017 Linen (AC Staff Not Nil Passenger 30
Coach Deployed cleaning 14
Only) complain
solved
Automatically
Toilet Ashadul 30
679 161410 9967202255 30/12/2017 13:24:01 15645 GHY B4/25 30/12/2017 LTT 30/12/2017 Islam 8610076407 Code Verified
Cleaning 17
through SMS
Linen (AC Passenger
Staff Not 30
680 161416 9800017055 30/12/2017 13:45:24 15630 GHY B1 5 29/12/2017 DGR 30/12/2017 Coach Deployed Nil complain
14
Only) solved
Automatically
30
681 161426 7986357619 30/12/2017 14:13:16 12506 GHY B2 40 29/12/2017 MGS 29/12/2017 Cleaning sadhan shil 8403080545 Code Verified
15
through SMS
Passenger
Train Staff Not 30
682 161445 7986357619 30/12/2017 15:09:03 12506 GHY B2/40 29/12/2017 MGS 29/12/2017 Nil complain
solved
Automatically
Toilet Ashadul 30
683 161456 9967202255 30/12/2017 15:37:14 15645 GHY B4/25 30/12/2017 LTT 30/12/2017 Islam 8610076407 Code Verified
Cleaning 17
through SMS
wait list
Toilet passenger 30
684 161470 9679238748 30/12/2017 16:19:02 25657 KYQ W/L 46 30/12/2017 SDAH 30/12/2017 Ajit Nath 9577965663
Cleaning mobile switch 17
off
Automatically
Petty Staff Not 30
685 161489 8194915526 30/12/2017 17:08:44 15647 GHY RAC/S13/47 29/12/2017 MMR 29/12/2017 Deployed Nil Code Verified
Repairs 18
through SMS
Automatically
30
686 161557 7002539331 30/12/2017 19:51:05 15624 KYQ S5/55 29/12/2017 KYQ 29/12/2017 Cleaning Moidul Islam 7575933914 Code Verified
20
through SMS
Automatically
30
687 161573 8377938366 30/12/2017 20:42:11 12506 GHY S5 29 29/12/2017 ANVT 29/12/2017 Cleaning sadhan shil 8403080545 Code Verified
21
through SMS
Non OBHS
train informed
Toilet Staff Not to GHY and 30
688 161575 7002320514 30/12/2017 20:46:31 15605 KYQ S5 70 30/12/2017 GHY 30/12/2017 Nil
Cleaning Deployed LMG cnl to 21
take necessary
action
Automatically
31
689 161618 7823999468 31/12/2017 07:16:33 15630 GHY A1/32 29/12/2017 VSKP 31/12/2017 Cleaning Dhan das 9957083616 Code Verified
07
through SMS
Automatically
31
690 161667 8368724745 31/12/2017 08:35:48 12506 GHY S5/29 29/12/2017 ANVT 29/12/2017 Cleaning sadhan shil 8403080545 Code Verified
09
through SMS
Cleaning work
done by ehk
Toilet Ratneswar and passenger 31
691 161723 8200058284 31/12/2017 09:38:35 15635 GHY RAC/S8/23 29/12/2017 JAM 29/12/2017 9678120725
Cleaning Kumar shared the 11
feedback code
2929
Cleaning work
done by ehk
Ratneswar and passenger 31
692 161724 9771480375 31/12/2017 09:39:24 15635 GHY S9/14 29/12/2017 DWK 29/12/2017 Cleaning 9678120725
Kumar shared the 11
feedback code
6708
Automatically
Toilet 31
693 161726 9763782051 31/12/2017 09:41:22 15647 GHY S1/62 29/12/2017 NK 29/12/2017 rahul amin 8752949329 Code Verified
Cleaning 10
through SMS
Automatically
Train Staff Not 31
694 161729 8695078822 31/12/2017 09:45:50 15630 GHY S7/61 29/12/2017 ASN 30/12/2017 Nil Code Verified
through SMS
Informed to ghy
electric cnl and
Train Staff Not 31
695 161767 7052056223 31/12/2017 10:33:20 12506 GHY S6/64 30/12/2017 ANVT 30/12/2017 Nil sse tl to attend
it in next
possible station
Cleaning work
done by ehk
Ratneswar and passenger 31
696 161770 8200058284 31/12/2017 10:34:25 15635 GHY RAC/S8/23 29/12/2017 JAM 29/12/2017 Cleaning 9678120725
Kumar shared the 11
feedback code
4857
Informed to ghy
carr cnl for
697 161772 7052056223 31/12/2017 10:36:59 12506 GHY S6/64 30/12/2017 ANVT 30/12/2017 Deployed Nil watering in
Coaches 11
next possible
station
698 161777 9831059537 31/12/2017 10:47:01 12518 GHY G7/41 30/12/2017 GHY 30/12/2017 Toilet Bimaljyoti 8876066856 Cleaning work 31
Cleaning Das done by ehk 11
and passenger
shared the
feedback code
8513
Cleaning work
done by ehk
and passenger 31
699 161794 8002320006 31/12/2017 11:08:56 15647 GHY S1/37 29/12/2017 MKA 30/12/2017 Cleaning rahul amin 8752949329
shared the 12
feedback code
4673
Automatically
31
700 161827 7002539331 31/12/2017 12:01:38 15624 KYQ S5 55 29/12/2017 KYQ 29/12/2017 Cleaning Moidul Islam 7575933914 Code Verified
12
through SMS
Cleaning work
done by ehk
701 161843 8638728339 31/12/2017 12:45:50 25657 KYQ B3 3 30/12/2017 GHY 31/12/2017 Ajit Nath 9577965663
feedback code
1079
Cleaning work
done by ehk
Ashadul and passenger 31
702 161869 8877466117 31/12/2017 14:10:46 15645 GHY B3/30 30/12/2017 MMR 30/12/2017 Cleaning 8610076407
Islam shared the 15
feedback code
4142
Automatically
ranjan 31
703 161913 9752415824 31/12/2017 16:20:22 12519 KYQ A2/38 31/12/2017 MMR 31/12/2017 Cleaning barman 9126190531 Code Verified
16
through SMS
Automatically
Ashadul 31
704 161915 8804660333 31/12/2017 16:35:10 15645 GHY S5/25 30/12/2017 ET 30/12/2017 Cleaning Islam 8610076407 Code Verified
17
through SMS
no response
from ehk and
passenger told
work not done
Toilet Sankar 31
705 161923 9932990499 31/12/2017 16:57:05 12551 KYQ A2 14 30/12/2017 MAS 30/12/2017 mandal 8486035914 hence penalty
Cleaning 18
imposed as per
ca to the
concerned
contractor
Informed to ghy
electric cnl and
Train Staff Not 31
706 161929 9706986611 31/12/2017 17:14:55 12505 GHY S7/33 31/12/2017 NBQ 31/12/2017 Nil sse tl to attend
it in next
possible station
no response
from ehk and
passenger told
work not done
krishna 31
707 161931 7002144381 31/12/2017 17:16:51 22512 KYQ S6/2 30/12/2017 NBQ 30/12/2017 Cleaning narayan dev 8135953457 hence penalty 18
imposed as per
ca to the
concerned
contractor
Informed to ghy
carr cnl for
708 161933 8804660333 31/12/2017 17:24:11 15645 GHY S5 25 30/12/2017 ET 30/12/2017 Deployed Nil watering in
Coaches 18
next possible
station
Automatically
Toilet krishna 31
709 161946 7002144381 31/12/2017 17:49:26 22512 KYQ S6/2 30/12/2017 NBQ 30/12/2017 narayan dev 8135953457 Code Verified
Cleaning 20
through SMS
Automatically
Toilet 31
710 161962 9940406382 31/12/2017 18:39:17 15643 KYQ S7/71 30/12/2017 MLDT 31/12/2017 Pankaj Das 9577670362 Code Verified
Cleaning 19
through SMS
No response
from the ehk
and passenger
told us cleaning
711 161967 9006763632 31/12/2017 18:56:23 15667 KYQ S8/4 30/12/2017 KOTA 31/12/2017 ravi tiwari 9101205783
be imposed as
per CA to the
concerned
contractor
712 161980 7002806393 31/12/2017 19:41:33 15632 GHY S8/71 30/12/2017 GHY 30/12/2017 Toilet maher ali 7047227590 No response 01
Cleaning from the ehk 06
and passenger
told us cleaning
not done hence
penalty should
be imposed as
per CA to the
concerned
contractor
Automatically
Toilet 31
713 161982 9774103808 31/12/2017 19:43:03 15654 GHY S6/33 29/12/2017 BMKI 31/12/2017 Pulen Nath 9127413364 Code Verified
Cleaning 21
through SMS
Watering of Staff Not Watering has 01
714 161984 9436961574 31/12/2017 19:45:20 15654 GHY S6/33 29/12/2017 BMKI 31/12/2017 Nil
No response
from the ehk
and passenger
told us cleaning
krishna not done hence 01
715 161995 8730946181 31/12/2017 20:21:54 22512 KYQ RAC/S4/55 30/12/2017 KYQ 30/12/2017 Cleaning 8135953457
narayan dev penalty should 06
be imposed as
per CA to the
concerned
contractor
Informed to ghy
carr cnl for
716 162006 9934275107 31/12/2017 20:43:20 15667 KYQ S8 4 30/12/2017 KOTA 31/12/2017 Deployed Nil watering in
Coaches 06
next possible
station
Non ibhs train
informed to ghy
Staff Not 01
717 162010 9082331340 31/12/2017 20:51:11 15605 KYQ S7/43 31/12/2017 GHY 31/12/2017 Cleaning Deployed Nil carr cnl for
06
cleaning in nxt
possible station
No response
from the ehk
and passenger
told us cleaning 01
718 162012 9602354820 31/12/2017 20:57:44 15632 GHY B1/60 30/12/2017 KIR 30/12/2017 Cleaning maher ali 7047227590
not done hence 06
penalty should
be imposed as
per CA
Average Request Attention Time for given period(In M

Dec

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1/1/2018 cleanmycoach.

Srl Req ID Passenger Request Train

cleaning done GOOD STAFF

Informed to Very Good

Its a non obhs THE COUCH IS

Cleaning done HAPPY TO SEE

Informed to ghy (No AC

No water till last

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