Timestamp 1) Do you receive regular update

2) Are you
about
informed
your bank
about
account?
3)
theDo
change
you trust
in the
bank
interest
relating
4)
rates,
Do
to confidentiality
you
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condition?
banking?
account?
Did any of the bank staff6)give
Do you misinformation
face difficulty inrelating
7)
withdrawing
Did you
to the
report
the
competitor's
money
any complaints
from
8)
product/services?
Are
the ATM?
you
in your
aware
bank
of relating
banking
9)toOmbudsman
Are
their
youproducts/services?
awarescheme?
of the levying
10) Are
of charges
the bankinemployee
your bank
co-operative
account? when you have a banking query?
10/26/2017 17:30:54 YES NO YES NO YES NO YES NO YES NO
10/26/2017 17:31:38 NO NO NO YES NO NO NO YES NO NO
10/26/2017 18:06:13 YES NO YES NO NO NO NO YES NO YES
10/26/2017 19:05:23 NO NO NO NO NO NO NO NO NO
10/26/2017 19:05:39 NO NO NO NO NO NO NO NO NO
10/26/2017 19:08:58 YES YES YES YES YES YES YES YES YES YES
10/26/2017 20:03:02 YES YES YES NO NO NO NO NO NO NO
10/26/2017 20:07:54 YES YES YES NO NO YES YES YES YES
10/26/2017 20:08:05
10/26/2017 22:30:35 YES NO YES NO NO NO NO YES YES YES
10/27/2017 14:48:44 YES NO YES NO NO YES NO NO NO NO
10/30/2017 18:29:03 YES NO YES YES NO YES YES NO NO YES
10/30/2017 18:29:53 NO NO YES NO NO YES NO YES NO YES
10/30/2017 18:30:18 NO NO YES NO NO NO NO YES YES NO
10/30/2017 22:54:39 YES NO NO YES YES NO NO NO YES YES
10/31/2017 19:50:05 NO YES NO YES YES YES NO YES NO NO
10/31/2017 19:50:24 YES NO YES YES NO NO NO NO YES NO
10/31/2017 19:50:42 NO NO NO NO YES NO YES NO YES YES
10/31/2017 19:51:03 YES YES NO YES YES YES YES YES NO NO
10/31/2017 19:51:52 NO YES NO YES YES NO YES NO YES YES
10/31/2017 19:52:19 NO YES NO YES YES YES YES NO NO YES
10/31/2017 19:52:39 YES NO NO NO YES NO YES NO NO NO
10/31/2017 19:57:14 YES YES YES NO NO YES NO YES NO YES
10/31/2017 23:49:42 YES YES NO YES YES NO YES YES YES YES
10/31/2017 23:50:58 YES YES NO NO YES NO YES YES NO YES
10/31/2017 23:58:07 YES YES YES YES YES NO YES YES YES YES
10/31/2017 23:58:28 NO NO NO NO NO NO NO NO NO NO
10/31/2017 23:58:48 YES NO YES NO YES NO YES NO YES NO
11/1/2017 0:01:14 YES YES YES NO NO NO YES YES NO YES
11/1/2017 10:10:07 YES NO YES NO YES YES NO NO YES NO
11/1/2017 10:10:33 NO YES NO YES NO NO YES YES NO YES
11/1/2017 14:01:38 NO YES NO NO YES YES NO YES NO NO