1.

Introduction •
Kentucky Fried Chicken is one of the leading fast food Franchise concepts of today;
present in a variety of countries around the world and has been proficient to launch a
renowned International reputation in multiple continents. Starting in the United States in
the 1930s, it has grown to become a true multi-domestic company. KFC has focused on
foreign markets since the 1960s and has initiated a new challenge today in conquering
Asia. KFC, known as Kentucky Fried Chicken, is a chain of fast food restaurants based
in Louisville, Kentucky. In the midst of the depression, Harland Sanders who was born
just outside Henry ville( Indiana), opens his first restaurant in the small front room of a
gas station in Corbin, Kentucky. • The target customer of KFC [upper, middle and
above] are health conscious and hence to cater to their interest Kentucky fried Chicken
changed its name to KFC.
History of KFC • KFC was founded by Harland Sanders, an entrepreneur who began selling
fried chicken from his roadside restaurant in Corbin, Kentucky, during the Great Depression.
Sanders identified the potential of restaurant franchising, and the first "Kentucky Fried
Chicken" franchise opened in Salt Lake City, Utah in 1952. KFC popularized chicken in the
fast-food industry, diversifying the market by challenging the established dominance of the
hamburger. By branding himself "Colonel Sanders", the founder became a prominent figure
of American cultural history, and his image remains widely used in KFC advertising. The
company's rapid expansion saw it grow too large for Sanders to manage, and in 1964 he sold
the company to a group of investors led by John Y. Brown, Jr. and Jack C. Massey.
1. 5. Use of MIS in KFC
2. 6. Introduction of MIS • Management Information Systems (MIS) is the term given to the
discipline focused on the integration of computer systems with the aims and objectives on an
organization. Each KFC outlet use MIS in accounting, knowing production, and very useful
in formulating HR policies which helps them to rate their employees.
3. 7. It processes the inputs and produces outputs that are sent to users • or to other systems via
electronic networks and • a feedback mechanism that controls the operation. An information
system includes inputs (data, instructions) • and outputs (reports, calculations).  An
information system (IS) collects, processes, stores, analyzes, • and disseminates information
for a specific purpose. • Information system
4. 8. • Types of Information Systems: • There are basically Five types of information systems. •
Transaction Processing System • Office Information System • Decision Support System •
Management Information System • Expert System
5. 9. Office Information System: Uses hardware, software and Networks to enhance
workflow & Management Information System: An Information system that generates
accurate, timely and organized information so managers Transaction Processing System:
The information system that captures and processes the data generated during an
organization's day-day transactions facilitate communications among the employees. &
Expert Systems: The information system that captures Decision Support System: An
information System designed to help users reach a decision when the decision making
situation arises other users can make decisions, solve problems & stores the knowledge of
human experts & then imitates human reasoning & decision making process for those who
have less expertise.
6. 10. Enterprise Recourse Planning (ERP)
7. 11. Enterprise resource planning (ERP) is a business management software — usually a suite
of integrated applications — that a company can use to collect, store, manage and interpret
data from many business activities, including:- • Product planning, cost • Manufacturing or
service delivery • Marketing and sales • Inventory management • Shipping and payment
Enterprise Recourse Planning (ERP)
8. 12. Advantages of ERP • ERP Systems make it easier to track the workflow across various
departments. They reduce the operational costs involved in manually tracking and (perhaps)
duplicating data using individual & disparate systems. In this article, let us have a look at the
advantages and dis-advantages of implementing ERP (Enterprise Resource Management)
Software Systems.
9. 13. • Complete visibility into all the important processes, across various departments of an
organization (especially for senior management personnel). • Automatic and coherent
workflow from one department/function to another, to ensure a smooth transition and quicker
completion of processes. This also ensures that all the inter-departmental activities are
properly tracked and none of them is ‗missed out‘. • A unified and single reporting system to
analyze the statistics/status etc. in real-time, across all functions/departments. • Since same
(ERP) software is now used across all departments, individual departments having to buy and
maintain their own software systems is no longer necessary. • Certain ERP vendors can
extend their ERP systems to provide Business Intelligence functionalities that can give
overall insights on business processes and identify potential areas of problems/improvements.
Advantages of ERP
10. 14. • Advanced e-commerce integration is possible with ERP systems – most of them can
handle web-based order tracking/ processing. • There are various modules in an ERP system
like Finance/Accounts, Human Resource Management, Manufacturing, Marketing/Sales,
Supply Chain/Warehouse Management, CRM, Project Management, etc. • Since ERP is a
modular software system, it’s possible to implement either a few modules (or) many modules
based on the requirements of an organization. If more modules implemented, the integration
between various departments may be better. • Since a Database system is implemented on the
backend to store all the information required by the ERP system, it enables centralized
storage/back-up of all enterprise data. • ERP systems are more secure as centralized security
policies can be applied to them. All the transactions happening via the ERP systems can be
tracked. • It is possible to integrate other systems (like bar-code reader, for example) to the
ERP system through an API (Application Programing Interface) Advantages of ERP
11. 15. For the small / medium-sized business, there are four distinct facets to an implementation,
and ignoring or short- cutting any of them can lead to a very unhappy user when all is said
and done: • Data migration. • Business Consulting. • Configuration. • User Training. What
Dose ERP Include?
12. 16. • With ERP, business can better control over its billing to customers and receivables.
With the ability to automate processes. It provides better operational, financial and
accounting control over its billing operations and receivables. • ERP system can be used for
accomplish every task by integrating the information system, seamless flow of information
across every department. It is helpful to make automation of every business process. •
Because ERP works on IT's basic rules 'input -process- output ', So it is also using as
management information system (MIS). Functions Of ERP
13. 17. • ERP treats the organization as single entity and caters to the information needs of the
whole organization because information is the key resource of every organization to win the
competition. ERP system provides accurate, relevant and timeliness information to all
department on one software system. • Main function of ERP system and software’s is to
 provide information updated and on real time. • In ERP, you can get answer of any query by
its powerful query and filtering facility Functions Of ERP
14. 18. • Now advance ERP software’s packages are providing the facility to manage import –
Export. • ERP system can easily use in Government, healthcare, financial, retail and other
service sectors. Functions Of ERP
15. 19. • EDI-(Electronic Data Interchange). • AMS-(Attendance Monitoring System). •
CAD/CAM/CAE (Computer Aided Design/Computer Aided Manufacturing/Computer Aided
Engineering). • DMS-(Document Management System). • CMS (Communication
management Systems). • SMS (Security Management System). Key-Functions Of ERP
16. 20. • KFC was using multiple IT solutions to address their business requirements. Because of
this, integrity of the reports became difficult to validate and management had a hard time
tracking down their stocks. • They became burdened by multiple data sources that didn‘t
integrate. Lots of time and money was lost from duplication of order entries and business
processes throughout the outlets. Numerous hours were being spent each month manually
creating reports, tracking invoices and handling payroll to provide the Head Office with their
month end financial reports. • The reason behind these problems was evident the systems
could not communicate with one another, KFC Before The Implementation of ERP
17. 21. • JD EDWARDS ENTERPRISEONE 8.10 offers both the foundation and operational
components, including: • Financial Management. • Technical Foundation. • Inventory
Management. • Asset Management. • Forecasting. • Workforce Management. • Time and
expense Management. • Procurement KFC’s Implementation of ERP
18. 22. JD Edwards Enterprise One 8.10 benefits the company with the following: • Greater
efficiencies-reducing duplicate data entry/maintains. • Standardizes business processes. •
Tracks and manages key data. • Greater level of insight into how the business works. •
Enables to plan ahead. • Provides business applications for now, and into the future. KFC’s
Implementation of ERP
19. 23. MIS systems let the KFC management. • To capture information and store it, whenever
they are making bills it helps them to count sales per day, per week and per month because a
copy of the bill is stored in the computer. • Access stored information easily and manipulate
it for the needs of their clients’ while billing or taking order they just enter the code of the
product requested at that time and the quantity demanded. Overall use of MIS in KFC
20. 24. E.g.- Product code Product name Product price (in Rs.) 01 Small Coke 20 02 Medium
coke 35 03 Large coke 45 04 Small coke+ Lollipop Chicken 65 05 Fried Chicken tub (small)
105 06 Small French Fries 25 07 Large Fries 45 08 Chicken Burger 25 09 Fried Chicken
tub(large) 145 10 Veg. Burger 20 Overall use of MIS in KFC
21. 25. • Control flow of information into, around and out of the systems. • Work within
legislation such as the Data protection Act. • Manage resources this is a very important
function as every day inventory is recorded and therefore resources could be managed. •
Produce reports for themselves so that they can compare their own performances with their
own and other. • Maintain records needed for quality control so that the success story of all
the employees can be appraised. Benefits of using MIS
22. 26. • Respond confidently to the demands of the Common Inspection Framework MIS help
them because they now easily check when the last stocking was done. • Manage and track
employee records of work, achievement and progression for promotions. • Record and track
outcomes. • Manage marketing information to further improve sales. • And a host of other
information related functions. Benefits of using MIS