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Troubleshooting Active Directory
Troubleshooting Active Directory
Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server
2003 with SP2
Receiving "Domain not found," "Server not available," or "RPC server is unavailable" error messages.
Solution: Identify the computer holding the domain naming master role by using the command netdom query
fsmo and repair or replace the domain naming master computer. It may be necessary to seize the domain naming
master role. Or, resolve the network connectivity problem. If this does not help solve the issue, see article
Q223787, "Flexible Single Master Operation Transfer and Seizure Process," in the Microsoft Knowledge Base.
See also: Diagnose Connections; Operations master roles; Responding to operations master failures; Transfer the
domain naming master role; Seize the domain naming master role
Solution: Identify the computer holding the RID master role by using the command netdom query fsmo and
repair or replace the computer holding the RID master role. It may be necessary to seize the RID master role. Or,
resolve the network connectivity problem. If this does not help solve the issue, see articles Q223787, "Flexible
Single Master Operation Transfer and Seizure Process," and Q248410 "Err Msg: The Account-Identifier Allocator
Failed To..." in the Microsoft Knowledge Base.
See also: Access this computer from the network; Diagnose Connections; Operations master roles; Responding to
operations master failures; Transfer the RID master role; Seize the RID master role
Solution: Identify the computer holding the infrastructure master role by using the command netdom query
fsmo and repair or replace the computer holding the infrastructure master role. It may be necessary to seize the
infrastructure master role.Or, resolve the network connectivity problem. If this does not help solve the issue, see
article Q223787, "Flexible Single Master Operation Transfer and Seizure Process," in the Microsoft Knowledge Base.
See also: Diagnose Connections; Operations master roles; Responding to operations master failures; Transfer the
infrastructure master role; Seize the infrastructure master role
Solution: Identify the computer holding the PDC emulator master role by using the command netdom query
fsmo and repair or replace the computer holding the PDC emulator master role. It may be necessary to seize the
PDC emulator master role. Or, resolve the network connectivity problem. If this does not help solve the issue, see
articles Q223787, "Flexible Single Master Operation Transfer and Seizure Process," and Q239869, "How to Enable
NTLM 2 Authentication for Windows 95, Windows 98, Windows NT Server 4.0, and Windows 2000 Advanced
Server," in the Microsoft Knowledge Base.
See also: Diagnose Connections; Operations master roles; Responding to operations master failures; Transfer the
PDC emulator role; Seize the PDC emulator role
Receiving "Domain not found," "Server not available," or "RPC server is unavailable" error messages.
Cause: Name registration or name resolution problem.
Solution: Verify that Domain Name System (DNS) is available and functioning correctly. Run the Netdiag
/debug command on the server in question. This will evaluate the registration of NetBIOS, DNS, and services. If
this does not help solve the issue, see article Q265706, "DCDiag/NetDiag Facilitate Join and DC Creation," in the
Microsoft Knowledge Base.
Solution: In the default Domain Controller Policy object, assign the particular user or group the Allow log on
locally user right. If this does not help solve the issue, see article Q234237, "Assign "Log On locally" Rights to
Windows Domain Controller," in the Microsoft Knowledge Base.
See also: Allow log on locally; Logon rights; Permit users to log on locally to a domain controller
Solution: Use the Ntdsutil command-line tool to manually remove the NTDS Settings object. If this does not help
solve the issue, see article Q216498, "Remove Data in Active Directory After an Unsuccessful Demotion," in the
Microsoft Knowledge Base.