RRL WARE HOUSE MANAGEMENT SYSTEM

As the supply chains get more complex, the variety of indicators and tools to
measure warehouse performance has also increased. Furthermore, the metrics
that are used for performance evaluation are assessed in different manners and
hence there is not clear definition for some of these metrics. To address these
issues, this literature review focuses on operational warehouse performance
measurement, for which the warehouse managers need to carry out periodic
analysis. Using the content analysis method, performance indicators are
acquired from selected papers and are classified according to time, cost, quality
and productivity dimensions. The contributions of this literature review are as
follows: we present a synthesis of the literature on operational warehouse
performance, we provide the definitions for the performance indicators and a
framework to demonstrate their boundaries and, finally, based on the literature
analysis, we also provide some discussions on current trends in warehouses and
propose future research directions on warehouse performance evaluation.

Not all Warehouse Management Systems (WMS) are created equal, and you must consider
many variables when selecting one. The right WMS solution can streamline order
fulfillment, increase inventory accuracy, enhance employee performance, and maximize
equipment utilization. Above all, a WMS saves time and money while increasing customer
satisfaction. Eric Lamphier, senior director of product management for Manhattan
Associates, offers these tips to help you select a WMS.

1. Know what you need. Document, socialize, and refine your functional and technical
requirements, priorities, plans, and integration needs. Before you meet with external
parties, assign a weight to each group or bundle on your list to start constructing a decision-
making framework.

2. Get others involved. A WMS selection, implementation, and support lifecycle affects
many people. There are facility, change management and training, transportation,
IT/technology, supplier, customer, customer support, e-commerce, multi-site, and labor
impacts. Include third-party experts if you need to.