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wm3677HW Service Manual PDF
wm3677HW Service Manual PDF
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WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
100
APR. 2004 PRINTED IN KOREA P/No.:3828ER3027G
101
CONTENTS
1. SPECIFICATIONS ............................................................................................................... 3
2. FEATURES & TECHNICAL EXPLANATION ....................................................................... 4
3. PARTS IDENTIFICATION ................................................................................................... 7
4. INSTALLATION & TEST ...................................................................................................... 8
5. WIRING DIAGRAM/PROGRAM CHART .......................................................................... 11
6. OPERATION ..................................................................................................................... 13
7. TROUBLESHOOTING ...................................................................................................... 15
7-1. BEFORE PERFORMING SERVICE .......................................................................... 15
7-2. QC TEST MODE ........................................................................................................ 15
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ..............................................15
7-4. ERROR DISPLAY ...................................................................................................... 16
8. ERROR DIAGNOSIS AND CHECK LIST .......................................................................... 18
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ............................... 18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..................................................... 21
9. DISASSEMBLY INSTRUCTIONS ..................................................................................... 32
10. EXPLODED VIEW .......................................................................................................... 41
10-1. CABINET & CONTROL PANEL ASSEMBLY .......................................................... 41
10-2. DRUM & TUB ASSEMBLY ..................................................................................... 42
10-3. DISPENSER ASSEMBLY ....................................................................................... 43
10-4. DRYER. .................................................................................................................. 44
2
1. SPECIFICATIONS
WASH/RINSE TEMPERATURES 5
SPIN SPEEDS 5
OPTIONS Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin
WASH/DRY PROGRAM Sanitary, Cotton/Towels, Normal, Perm Press, Speed Wash
CUSTOM PROGRAM Incorporated
WATER CIRCULATION Incorporated
OPERATIONAL WATER PRESSURE 4.5-145 psi (30-1000 kPa)
CONTROL TYPE Electronic
WASH CAPACITY 12 kg [WD-12270RD]
3.22 cu. ft (3.72 cu. ft. IEC) 13 kg [WD-13276RD]
14 kg (30.86 lbs) [WD-14276RD]
DRY CAPACITY 8 kg [WD-12270RD]
Max. 11 lbs (5 kg) 8 kg [WD-13276RD]
8 kg (17.64 lbs) [WD-14276RD]
DIMENSIONS 27” (W) X 29 3/4” (D) X 3811/16” (H), 5013/16” (D, door open) 686mm(W)x767mm(D)x982mm(H), 1291mm(D) (D, door open)
DELAY WASH up to 12 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 10 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
3
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
■ Water Circulation
Spray detergent solution and water onto the load repeatedly.
Clothes are soaked more quickly and thoroughly during the wash cycle.
Detergent suds are eliminated more easily by the water shower
during rinse cycle. The water circulation system uses both
water and detergent more efficiently.
■ RollerJets
The washing ball enhances wash performance and reduces
damage to clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
■ Built-in Heater
The internal heater automatically heats the water to the optimum
temperature on selected cycles.
■ Child Lock
추가선택, 예약,
The Child lock feature prevents children from pressing any buttons
to change the settings during operation.
4
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
water
temperature
washing time
the best
selected
washing NEURO- rinsing time washing
temperature FUZZY performance
spin rhythm, time
load
size
5
2-5. THE DOOR CAN NOT BE OPENED
● While program is operating
● When a power failed and power plug is taken out in operation
● While Door Lock lights turn on.
● White the motor is in the process of intertial rotating, through the operation is paused.
6
3. PARTS IDENTIFICATION
란제 리
■ ACCESSORIES
7
4. INSTALLATION & TEST
1⃞ Before servicing, ask the customer what the trouble is.
2⃞ Check the setup (power supply is 120 V AC, remove the transit bolts....).
3⃞ Check with the troubleshooting guide.
4⃞ Plan your service method by referring to the disassembly instructions.
5⃞ Service the unit.
6⃞ After servicing, operate the appliance to see whether it functions correctly.
■ STANDARD INSTALLATION
The appliance should be installed as follows:
8
■ HOW TO CONNECT THE INLET HOSE
Verify that the rubber washer is inside of the
valve connector.
Tighten the inlet hose securely to prevent leaks.
· Make sure that the hose is not twisted. · Avoid submerging the end of the hose.
※ The end of the drain hose should be placed less than 96” from the floor.
· Connect the power plug to the wall outlet. · Avoid connecting several electric devices, as
doing so may cause a fire.
9
TEST OPERATION
Check the water heating Check the automatic Check the water supply.
function. reverse rotation.
MAX
SOFTENER
Press the WASH/RINSE button Check if the drum rotates Check if water is supplied
and the present temperature will clockwise and counterclockwise. through the detergent dispenser.
be displayed.
10
5. WIRING DIAGRAM/PROGRAM CHART
11
12
5. OPERATION
• Use this button to turn the power • This display shows: • Use this option to prev
On/Off. Press and hold PRE W
a) the estimated time remaining in the lock/unlock control.
cycle when operating.
• When Child lock is set
b) an error code when an error has been
buttons are disabled e
detected.
can lock the washer w
13
revent unwanted use of the washer. • These lights show which portion of the
E WASH button for 3 seconds to • Allows the start of any cycle cycle the washer is operating.
. to be delayed for 1~12
set, CHILD LOCK lights and all hours.
ed except the Power button. You
er while it is operating.
DRY SELECTOR
• Dry program can be
selected by pressing the
DRY button.
• By pressing the DRY button,
[NORMAL➔MORE➔
30/60/90/120➔LOW TEMP.
➔LESS] can be selected.
14
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
■ Be careful of electric shock when disconnecting parts while troubleshooting.
■ The voltage of each terminal is 120 V AC and DC when the unit is plugged in.
15
7-4. ERROR DISPLAY
If you press the START/PAUSE button when an error is displayed, any error exceptd ewill
disappear and the machine will go into the pause status.
In case ofd e d, ed
, eif the error is not resolved within 20 sec., or the in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. But in the case ofd e , power will not be turned off.
DRAIN
3 • Not fully drained within 10 minutes.
ERROR
PRESSURE
5 SENSOR • The SENSOR SWITCH ASSEMBLY is out of order.
ERROR
HEATING
7 • The THERMISTOR is out order.
ERROR
16
ERROR SYMPTOM CAUSE
OVER
• MAIN PWB ASSEMBLY is out of order.
8 CURRENT
• Winding in the STATOR ASSEMBLY is short-circuited.
ERROR
POWER
12 • The washer experienced a power failure.
FAILURE
17
8. ERROR DIAGNOSIS AND CHECK LIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION
No power
Is the power plug connected firmly to
120 V AC outlet?
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO
Visit to service.
Is displayed?
YES
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
NO
Visit to service.
18
SYMPTOM GUIDE FOR SERVICE CALL
Door error
Visit to service.
Drain trouble
Visit to service.
19
SYMPTOM GUIDE FOR SERVICE CALL
MAX
SOFTENER
YES
Visit to service.
20
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
CAUTION
NO POWER
YES
Connector
Replace the FILTER
Is the voltage between the 2 FILTER ASSEMBLY
connectors 120 V AC?
NO ASSEMBLY (CIRC).
YES
YES
NO
YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.
21
VIBRATION & NOISE IN SPIN
Have all the transit bolts and base packing Remove the transit bolts
been removed? NO and Base packing.
YES
Is the washer installed on a solidly constructed Move the washer or
floor? NO reinforce the floor.
YES
Level
Check the leveling of the washer with a Level
and check that the washer is stable.
Lower
Adjustable feet
22
If it still has severe vibration and noise, regulate a specific spin speed that generates excessive vibration and
noise as follows:
1) Put an unbalance part (rubber) inside of the drum.
2) Start the QC test mode (Refer to section 7-2).
3) Press Delay Wash button, then ‘ ’ is displayed.
4) Press the Spin Speed button repeatedly to select Extra High.
5) Press the Quick Cycle button, the spin speed is displayed.
6) Press the Start/Pause button.
7) Press the Dry button repeatedly to set spin speed (600, 900, 1020, 1120 rpm) and check if there is vibration and
noise.
8) If there is no vibration and noise, increase the spin speed by pressing Dry button.
9) If there is vibration and noise, rotate the Cycle selector knob clockwise to reduce the Spin Speed (reduce by 50
and 100 rpm). In case of 600 rpm, it can not reduce the spin speed.
10) If vibration and noise are reduced, press the Quick Cycle button to store (2 beep sounds).
* If you want to return to factory default spin speed setting, repeat above steps except step 9).
23
NO WATER SUPPLY
NO
YES
Verify the voltage of the inlet valve connector is Check electrical connection.
120 V AC. NO Replace the MAIN PWB
4
Dry (Refer to 7-2 QC TEST MODE) ASSEMBLY.
SOFTENER
NO
of the dispenser?
YES
24
LIQUID DETERGENT/SOFTENER/BLEACH DOES NOT FLOW IN
Are the plugs correctly connected to the terminals of Check the wiring on the
Dry the INLET VALVE ASSEMBLY? dispenser.
MAX
Bleach cap
SOFTENER Is the liquid detergent/softener/bleach cap clogged? Clean the Cap and
MAX
Container.
Softener
SOFTENER
cap
ABNORMAL SOUND
25
HEATING WITHOUT WATER
YES
DRAIN MALFUNCTION
Is the impeller of the drain pump clogged? YES Remove foreign material.
NO
Reconnect or repair the
Is the connector disconnected, disassembled? YES connector
NO
Replace the DRAIN
Is the coil of the drain pump too high or low?
(resistance of the coil is 10-20 Ω)
YES PUMP ASSEMBLY.
NO
26
WASH HEATER TROUBLE
Extra Hot: 70 °C
(1)
27
WILL NOT CIRCULATE WATER
Is the impeller of the drain pump clogged? YES Remove foreign material.
Hose
Connector
NO
Hose (White)
Are the Hose Connector and/or Hose clogged? YES Remove foreign material.
NO
Reconnect or repair
Is the connector disconnected, disassembled? YES the connector.
Connector
NO
Connector
Is the coil of the right side of drain pump open
or short circuited? (Coil R is 18-30 Ω)
YES Replace PUMP MOTOR
ASSEMBLY.
NO
28
SPIN TROUBLE
Is it disconnected, or disassembled?
[Red: 3pin (1), NA: 4pin (2)] Correct the connection.
(1) (2)
29
ERROR DISPLAY
Dry duct
Replace the thermistor.
Is the resistance of thermistors on dry duct
NO 6322FR2046C :
2.5kΩ ~180kΩ (at 100°C ~0°C).
Dry Duct
Condensing YES
duct
Thermistor
Condensing CHECK FOR DRY HEATER TROUBLE
bellows
NO
30
31
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
TOP PLATE ASSEMBLY ① Unscrew 2 screws on the back of the top plate.
② Pull the top plate backward and upward as shown.
DISPLAY PWB ASSEMBLY ⑥ Unscrew the 9 screws from the Control Panel
Assembly.
⑦ Disassemble the Display PWB Assembly.
32
MAIN PWB ASSEMBLY
CONNECTOR
PROTECT COVER
33
DISPENSER ASSEMBLY
※ Wire Color
① Blue Housing (YL-BK)
② White Housing (WH-BK)
③ Blue Housing (GY-BK)
④ Red Housing (BL-BK)
⑤ White Housing (OR-BK)
5
NOISE FILTER
34
CABINET COVER
35
⑤ Open the door.
⑥ Disassemble the clamp assembly.
36
DOOR
※ NOTE
• Reconnect the connector after replacing the
DOOR SWITCH ASSEMBLY.
37
PUMP
HEATER
※ CAUTION
• When assembling the heater, insert the
heater into the heater clip on the bottom of
the tub.
• Tighten the fastening nut so the heater is
secure.
THERMISTOR
38
WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB
39
MOTOR/DAMPER
※ NOTE
• Once removed, replace the damper with
new one.
40
10. EXPLODED VIEW
10-1. CABINET & CONTROL PANEL ASSEMBLY
F215
A485
F210
F110
A455 A450
A103
A110 A111
A410 A490
A150
A101
A141
A151 A153
A131 A100
A130 A430
A140
A133
A440
A155
A300
A310
A201
A220
A200
A303
41
10-2. DRUM & TUB ASSEMBLY
F140
K411 K610
K420
K611
K115 F466
K110 K141
K111
K140
F315
K572 F310
K571
F465
K570 F463
K122
F464
K511 K125
K130
K320 K530
K121
K510
K512 K124
K560 K105
K135
K131
K340
F467
K520
K550
F461
K540
41
10-3.DISPENSER ASSEMBLY
F323 F322
F462
F321
F300
F170
F160
F227 F226
F225
F430
F220
F441
F120
HOT (RED)
A275
F130
A276
COLD (BLUE)
F432
43
10-4.DRYER
M111
M110
M120
M100
M121
M210
M230
K311 M215
M240
M220
M312
M310
M311
M260
M235
44