Call Center

Layout
Call center
Layout
Places in a call
center
Places in a call
center
 What is the reception? Do you know other name for it?
 What’s the conference room?
 What is the break room for?
 What’s an open plan, and what’s a cubicle?
Call center
Layout
Call center
Layout
 Match the words or phrases (1-6) with the definitions (a-f)

Call center
Layout
 Write the word in the sentence where it belongs.

Call center
Layout