Professional Documents
Culture Documents
Diversity can be a beneficial attribute or can cause dilemmas in the workplace. At This
‘n’ That all the various factors of diversity are present, embraced and accepted. All of our
staff at This ‘n’ That has value for one another and are seen as equals. This allows for
unproblematic diversity in our workplace. The main factors that create diversity in my
workplace are age, race, and religion. My organization has employees from the age of 19
years old to the oldest of 67 years. I have yet to see that gap in age cause any conflict, if
anything the age difference allows for constructive criticism and encourages growth as an
organization. Race and religion allow for different view points which help form our
workplace in an optimistic way. Diversity is about learning from others who are different
(Schmidle, 2009). Diversity is dignity and respect for all, and about establishing settings
and practices that encourage learning from others and capture the advantage of diverse
perspectivestion and likewise find success.
Contents
Business Ethics compared in three countries: U.S.A., Hong Kong, and Russia.
1.Introduction
2.Issues
3.Importance of issues
4.Advantages/disadvantages of the presence or lack of business ethics
5.Safety, ethics, welfare
6.Comparison of ethical business in several countries
7.Conclusion--Which country is the leader of business ethics
Three Main Issues:
1.What is the current knowledge and participation of each country of business ethics?
2.How do the countries use business ethics to their advantage?
3.What is the International Code of Ethics?
A Code of Ethics is a business or an organization's policy applicable to all its activities
and relationships. It should identify principal responsibilities its stockholders,
shareholders, employees and communities. Its main function is to provide guidance in
cases of moral dilemmas. Many corporations have implemented codes of conduct that
define unacceptable behavior and serve as a guideline for the practice of ethical conduct.
This is a step in the right direction, but it is not enough for an organization merely to have
written codes of ethics. Many business organizations are also taking a more proactive
position in the area of promoting the practice of ethical behavior. To reinforce the
organization's values and standards, ethics training programs should be held on a regular
basis rather than being a one-shot deal. Business ethics should be practiced in every
country around the world. The United States, Hong Kong and Russia are several
countries that will be mentioned that practice business ethics.
In The United States, business ethics is a topic that businesses are becoming more aware
of. An article in USA Today Magazine in January 1998,states, "Companies are
discovering the value of ethics". The discussion of ethics in the business world goes hand
and hand with the term, profit. It was thought that the more ethical a business is, the less
profitable it is; the more profitable, the less ethical. In recent times, there is a positive
relation between ethics and profit. Ethics serves as a foundation for the success of
businesses. An ethical company provides a moneymaking opportunity and can be the
source of a competitive advantage.
Employee and customer theft is a major problem for businesses, as a shrinking on the job
and declining work ethic. A culture in which drug abuse certainly does not help minimize
the problem of theft, businesses are ultimately forced to administer drug-screening tests.
The expenses for the drug tests incur great costs for the businesses. Employees with the
right values would not need to take the drug testing, thus the company would save
money. Consequently, employers will try to hire employees who statistically are more
likely to be honest. Ethical behavior is like a virtuous cycle between the customers,
employees, and suppliers. As a company builds trust, customers, employees and suppliers
are less likely to act immorally. Another benefit of ethical behavior is that it provides a
solution to what theorists call "collective action problems". A way to tackle the problem
is to provide incentive so that the cost-benefit ratio is reversed. In certain situations,
production of goods or services requires a team effort so that the individual contribution
of each team member cannot be isolated or measured. Any team member who acts in a
purely self-interested manner would free ride off the others. The benefits of group
activity are optimized only when free riding does not take place. When team members or
work associates are bounded by trust and respect a common value will be present.
Another benefit of ethical behavior is that it preserves the social capital that makes a free
market possible. A market coexists with many other institutions in society, including: the
family, the church, and the political, criminal justice, and educational systems. Each of
these institutions contributes toward making capitalism possible: The court system
enforces contracts; the political system provides monetary stability; and the educational
system trains future employees and prepares them for the workforce. Corporate
misconduct raises the cost and reduces the amount of social capital. The more
businesspeople try to avoid the terms of their agreement, the greater the number of
disputes that end up in court. Increased government activity adds to the cost of
government. A market system needs moral capital as well. If capitalism is to be
successful, there must be a widespread acceptance of certain moral norms, such as truth
telling, and fair play. "As more and more people abandon these moral forms, the social
capital that makes market activity possible, is depleted", as stated by Norman Bowie.
Bowie also states, "America is obsessed with quarterly reports -one that forces managers
to focus on the short run, rather than the long run." If corporations took the moral point of
view, they would focus on meeting the needs of their stakeholders and focus on providing
secure work for their employees and quality products for customers. If this were done,
profits would follow. American capital differs from the capitalism in other countries.
Ethical behavior can lower costs, increase productivity, and preserve the social capital
that makes capitalism possible. It is in the nations' interest to ensure that American
capitalism is a leader in ethics as well as in product development. To help promote
mutual understanding between the people of Hong Kong and foreign countries, as well as
the development of business relationship, several major foreign countries have
established their own chamber of commerce. "More recently, the ICAC and six chambers
of commerce joined hands to boost corporate education as a way of increasing awareness
of ethics in business." The result was the founding of the Hong Kong Ethics
Development Center in 1994.
Among those foreign chambers of commerce, the American Chamber of Commerce has
been playing an active role in promoting worker welfare and safety, and business ethics.
The American Chamber of Commerce was an active participant in the establishment of
the Hong Kong Ethics Development Center. "The American Chamber of Commerce is
the only foreign chamber of commerce which incorporates the codes of conduct as part of
their position paper." Although the basis brief of Hong Kong Independent Commissions
Against Corruption (ICAC) is to fight corruption, it also helps firms devise codes of
ethics. To those international firms with an attempt to set up their Codes of Conduct in
Hong Kong, the ICAC provides some advice regarding the basic concepts and contents.
Honesty, integrity and social responsibility must be included in the Codes of Conduct.
A study surveyed 197 second-year students who attended an international business course
in an institution in Hong Kong, both at the beginning and the end of the term. Active
learning about business ethics displayed significant effects on later ethical reasoning and
judgment. A proactive finding is that business students learned business ethics to a lesser
extent than did other students. The relative ignorance of business students needs special
concern for enhancing their awareness of business ethics.
Although female students were significantly more ethical in exhibiting judgments than
male students, they learned about business ethics to a lesser extent. Female students
should be of particular concern for promoting their ethical development through business
ethics education.
"Known as an amoral society, Hong Kong tends to be at risk for problems of business
ethics." "A study found that business students in Hong Kong were less ethical toward
customers than Taiwanese and Japanese counterparts." With the help of The American
Chamber of Commerce and the Hong Kong Ethics Development Center, the people of
Hong Kong will be on their way to succeed in becoming a more ethical nation. Perhaps,
the surveys taken in the future will show outstanding results from Hong Kong's ethical
improvements.
The Hong Kong Institute of Land Administration has established their own code of
ethics, which have twelve guidelines, which are as follows:
1.This Code is meant to ensure the professional competence and integrity of all members
in providing their services to the client or the general public.
2.Members should devote their utmost effort to become competent by qualification and
experience to perform services, which they are appointed to take. Furthermore, they have
to constantly update and upgrade themselves in new developments, law and technologies
to cope with the changing demand, practice and procedures, and Government policies.
3.Members have a duty to contribute towards the improvement of professional standards
and the training of their staff as well as any other people interested in the profession
through career development, lectures or running courses, etc.
4.Members shall endeavor to co-operate with other professionals, disciplines and
individuals so as to achieve optimum results in respect of their tasks and assignments.
5.Members should not take part in any business, malpractice or any act of misbehavior,
which may cause an adverse effect on, or damage to the public image and reputation of
the Institute.
6.Members should not get involved in any suspected or known illegal dealings especially
in connection with their profession or duties. They have the obligation to uphold justice
in land administration and in providing their professional services.
7.In the event of any controversies occurred between members of the Institute, the
respective Committees of the Council, or the full Council of the Institute should settle
them either between themselves or without involving any non-member third party,
outside bodies or the public media to safeguard the professional reputation of the
Institute.
8.Members should not publicly criticize their fellow members of the Institute without the
explicit consent given and in a manner approved by the Chairman in Council Meeting.
9.No member shall injure falsely or maliciously, directly or indirectly, the reputation,
prospects or business of other members.
10.Any member charged under the prevailing laws of the Hong Kong Special
Administrative Region (HKSAR) in connection with his/her professional activities or
duties whether or not involving the Institute shall report the occurrence forthwith to the
Institute.
11.Members must disclose to their employers or clients any personal or conflicting
interest involved in the course of performing their duties or assignment. This also covers
any benefit gained from a third party even not in breach of their professional
responsibilities. If they are acting for their company, then any conflicting interest with
other client(s) shall be disclosed to the client.
12.Members must protect the privacy of any data provided by or belonging to their
clients for the sake of professional integrity as well as compliance with the relevant
legislation of the HKSAR.
"Internally, a Code of Ethics conveys to all staff a clear idea of the accepted conduct for
achieving business goals." It also helps maintain consistent standards of behavior
throughout the company. Externally, the Code of Conduct enhances a company's
reputation for fair and responsible dealing. "It also strengthens Hong Kong's reputation as
an international business center where honesty and fair play prevails." An effective Code
of Conduct reduces costs and enhances profits because: it reduces incidents of corruption
fraud and other malpractices, it reduces conflict if interests situations, it enhances the
trust of your customers, suppliers and contractors. It enhances the credibility of your
buyers and salespersons; it enhances the loyalty and goodwill of your employees and
other stakeholders. Individual companies as well as the Hong Kong business community
continue to enjoy a reputation of honesty and fair play. Another country that is practicing
business ethics is Russia. Although many people still view Russia as a corrupt country it
is trying to modernize in the business world as compared to Hong Kong and the United
States.
Corruption has become a way of life for Government officials in Russia. Bribe taking, in
fact, is a widespread practice throughout the Russian bureaucracy. A number of U.S. and
other Western businesses and businessmen routinely pay bribes to Russian Government
officials in order to conduct their businesses in Russia. "Indeed, the most prevalent crime
in Russia today is bribery". "Of those charged with bribery and corruption in Russia in
1993, over forty-two percent were Government officials and over twenty-five percent
were law enforcement officers". Not only do Russian officials routinely accept and even
demand bribes, they have also entered into an illicit partnership with organized crime and
with clandestine business groups. "Former Communist apparatchiks, who continue to
work within the Russian bureaucracy, exploit previously made black-marketers
relationships to profit in the new post-Revolutionary Russian system."
Not only does the Mafia kill and steal in Russia, it does so in the United States as well.
"The Russian Mafia is increasingly engaged in crime in the West." Mafia members are
involved in "theft, extortion, money-laundering, gun-trafficking, drug running,
prostitution, smuggling, loan sharking, contract killing and more. The U.S. Department of
Justice (DOJ) has established task forces to deal with the Russian Mafia in New York,
Los Angeles, and Miami. Thus, U.S. businesses that pay bribes and protection money in
Russia may be unintentionally financing Russian criminal activity back in the United
States. "Bribe-taking is standard practice among Russian Government officials, a fact of
which the Yeltsin Administration is well aware." In 1994, the Yeltsin Government
reported that seventy to eighty percent of private businesses were paying extortion money
to organized criminal gangs. Eighty percent of all U.S. businesses in Russia have bribed a
Russian government official at least once. It is not uncommon for businesses in Russia to
employ assassins in the collection of business debts. " In 1993, organized crime
controlled forty percent of the turnover in goods and services in Russia, according to the
Russian Ministry of Internal Affairs." Moreover, the growth of organized crime has
severely hampered the growth of private small businesses in the Country. The success of
Russian democracy represents a fundamental pillar of U.S. foreign policy. The U.S.
Government spends millions of U.S. tax dollars to promote democratic and market,
economic reforms in Russia. Meanwhile, U.S. businesses and businessmen who pay
bribes to Russian Government officials may be unwitting supporters of organized crime
in Russia. More importantly, bribery of Russian Government officials undercuts efforts to
create an open and democratic government in Russia. On the brighter side the Russian
Government is taking action to control the ethical standards of the country.
On November 8, 2000, the first Center for Business Ethics (CBE) in Russia was officially
registered in St. Petersburg. The new Center evolved out of the private sector voluntary
initiative, the "Declaration of Integrity in Business Conduct in St. Petersburg", supported
by over 130 leading companies in the community.
"The Center for Business Ethics has two founding partners: a US company "Sovereign
Ventures, Inc." and a Russian firm "Bronze Lion". The main counterpart of CBE is the
Ethics Resource Center (ERC), headquartered in Washington DC, with over 50 years
experience specializing in consulting businesses on corporate culture." The mission of the
newborn organization is to institutionalize ethical business in St. Petersburg. CBE
provides an anti-corruption toolbox for businesses from ever industry operating in the
region. Members of the new Center can obtain the following services: assistance in
development a company's code of conduct, advice on the effective ways of repudiation of
bribery, hints on fair tax payment, development of ethics training programs for
employees, publicity for ethical leadership, raising issues connected with business ethics
a given industry branch. They can also network with other ethical businesses and thereby
find natural partners for growth.
"The Center for Business Ethics is a response to demand from local and government
business leaders who founded the "Declaration of Integrity" for a non-profit organization
that could sustain a variety of new programs designed to create a culture of ethics
compliance in St. Petersburg." - says Matthew Murray, President of "Sovereign Ventures,
Inc.", who will also serve as the first President of the Board of CBE.
The team of business ethics experts working for the Center consists of several Russian
attorneys, a senior accountant and a journalist. They have been professionally trained by
in the US at the Ethics Resource Center or other organizations in international practices
of business ethics. The 6 experts include: Anna Ossipova (director), Anton Andreyev
(ethics consultant), Elena Fedyushina (ethics consultant), Alina Mitzkevich (ethics
consultant), Natalya Clark (PR manager), Oksana Trofimova (senior accountant). The
first project launched by the Center for Business Ethics is an "Island of Integrity"
designed to promote open tenders in the construction business and attract further
investment to St. Petersburg. "It has been less than one week since our Center was
opened, and the Open Society (Soros) Foundation has offered CBE a grant for the "Island
of Integrity". - Announced Anna Ossipova, Director of CBE- "It shows that the
momentum behind voluntary initiatives to undertake honest business is growing".
The Saint Petersburg Ethics Center proposed the development of the St. Petersburg
Ethics Center (SPEC). The organization's mission will be to help cultivate the social
capital or core values. SPEC will create the institutional framework to ensure
sustainability of business ethics initiatives in the city. It will locally develop and retain
important skills and capacities. The organization will serve as the legal framework to
raise local and international funds in support of its programs. It will become a resource
for the community at large, and the champion of the ethics dialogue in St. Petersburg.
Specifically, SPEC will initially undertake a variety of proactive business ethics and anti-
corruption initiatives and programs such as: Promoting the declaration of integrity;
providing training, education and technical assistance; fostering dialogue about ethics
education at the university and professional levels; assisting professional and trade
associations to develop codes of conduct, ethics programs and enforcement infrastructure
for their membership. Other programs include: increasing awareness about corruption
and the strategies to fight it; identifying concrete steps to encourage public-sector reform
and conduct research and generate new learning. "The new learning generated through
these activities will then inform the work of SPEC through the creation of culturally
relevant approaches and strategies for the other programs of the organization."
Government corruption in Russia is a historical burden on economic and political
modernization. Russia must find its own path to root out corruption, using the multitude
of positive values and ethical traditions found in Russian culture. They are beginning a
long-term process to integrate their strong moral traditions with international standards of
business ethics. The present project is designed to sustain these accomplishments by
developing and launching SPEC to institutionalize ethical business practices between
businesses and government officials in ST. Petersburg and other regions of Russia