Professional Documents
Culture Documents
Service: Manual
Service: Manual
CLP-315/XAZ
Manual
SERVICE
Samsung Color Laser Printer The keynote of Product
The smallest / The lowest noise
High Quality Muti-path CLBP
CLP-310N
1. Precautions
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed
below carefully before servicing the printer and follow them closely.
Warning >> Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
When using this product, these basic safety pre-cautions should always be followed to
reduce risk of fire, electric shock, and injury to persons.
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Service Manual Samsung Electronics
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact
with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your
doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.
(2) Please keep Drum cartridge and Toner Cartridge away from children. The toner powder contained in the
Drum cartridge and Toner Cartridge may be harmful and if swallowed you should contact a doctor.
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or
electric shock.
(2) Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the
cable to overheat and potentially cause a fire.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a fire.
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to
an electric shock or fire hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the printer remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. The power connector must be inserted
completely otherwise a poor contact could cause overheating possibly leading to a fire. When removing
the power connector grip it firmly and pull.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other
wise damaged. Do not place objects on top of the power cable. If the power cable is damaged it could
overheat and cause a fire or exposed cables could cause an electric shock. Replace a damaged power
cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on
the power cable, weakening the cover or exposing cables causing fire and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the
machine.
(9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the
power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the
machine near a humidifier. Damp and dust build up inside the machine can lead to overheating and
cause a fire.
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise
possibly leading to the printer failing to work properly and in extreme conditions could lead to a fire.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
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Service Manual Samsung Electronics
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the printer to tip or fall.
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your
fingers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer
which if spilled could get into the machine and cause damage or a shock or fire hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidifier or heater. Damage could be caused to the printer in such areas.
(5) Do not place candles, burning cigarettes, etc on the printer, These could cause a fire.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the mainboard or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect printer interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into
plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent
room lighting. Exposure for as little as 5 mins can damage the surface? photoconductive properties
and will result in print quality degradation. Take extra care when servicing the printer. Remove the
OPC Drum and store it in a black bag or other lightproof container. Take care when working with the
covers(especially the top cover) open as light is admitted to the OPC area and can damage the OPC
Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
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Service Manual Samsung Electronics
1. Precautions
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2.1.1 Product Overview2-1
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2.1.3 Model Comparison Table 2-10
2.2 System Overview 2-11
2.2.1 System Structure 2-11
2.2.2 Main PBA Description 2-18
2.2.3 CRUM 2-23
2.3 S/W Structure and Descriptions 2-25
2.3.1 Architecture 2-25
2.3.2 Language Monitor 2-25
2.3.3 Status Monitor 2-25
2.3.4 Network Interface 2-26
2.3.5 Printer Driver <-> Status Monitor 2-26
2.3.6 System F/W Flow 2-27
2.3.7 Alarm Shortage 2-28
2.3.8 Error status 2-28
2.3.9 CRUM Overview 2-29
2.3.10 FW Upgrade 2-29
2.3.11 Initailize Flow 2-30
Thumbnail5-2
5.1 Main5-3
5.2 Cover Front5-6
5.3 Cover Top5-8
5.4 Rear Cover 5-10
5.5 Transfer Unit 5-12
5.6 Frame1 5-14
5.7 Frame2 5-16
5.8 Main Drive1 5-18
5.9 Main Drive2 5-21
5.10 Fuser Unit 5-23
5.11 Cartridge Transfer Unit 5-26
5.12 Cartridge-Drum 5-29
5.13 Tank Waste Unit 5-32
5.14 Cassette 5-34
6. System Diagram
7. Reference Information
Item Descriptions
Basic Model CLP-310N/315
Maket of Sales • Main Target : Reseller
• Black only Function(Saving money)
Main Specication 1.Speed
• Up to 16 ppm in A4 (17 ppm in Letter)
• Up to 4 ppm in A4 (4 ppm in Letter)
2.Printing Resolution
• Max. 2400x600 dpi effective output
3.Processor
• CHORUS3 (360Mhz), Proprietary SOC
5.Memory
• The controller has 32MB DDR2 SDRAM and 2 MB (without network)/4MB (with
network) ash ROM on Board
6.Interfaces
• One USB port
• One 10/100 BaseT network connector
7.Control Panel
• No LCD, 1 keys and 6 LEDs
8. Toner cartridge
• Black : 1K (initial) / 1.5K (sales)
• Color : 0.7K (initial) / 1K (sales)
- The initial toner cartridge has not the CRUM.
9. Color
• There are two kinds of colors. (Gray and Black)
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
2.1.2.3 Interface
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Service Manual Samsung Electronics
2.1.2.5 Consumables
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*Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta,Yellow, Black),
the life of this item will be reduced by 25%.
Service Manual Samsung Electronics
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Service Manual Samsung Electronics
2.1.2.7 Environment
2.1.2.8 Accessory
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
Process 2XWSXW
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Service Manual Samsung Electronics
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Service Manual Samsung Electronics
• Model Name
• Supplier ID
• Serial Number
• Company ID
• MFG Date
• Capacity
• Page Count
- Toner Cartridge and Transfer Belt
- Indicates how many pages are printed by using the consumable
• Dot Count
- Toner Cartridge Only
- Indicates how many dots are printed by using the toner cartridge
• Image Count
• Model ID
2.3.10 FW Upgrade
• Via USB or Network (SWS/SWAS)
• You can upgrade F/W via USB or Network whenever the printer is “Ready”
• Make sure connecting Printer to the computer with a USB cable
• Upgrade procedure
1. Download the rmware le(*.hd and usblist.exe) in the temporary folder.
2. Drag and drop the *.hd le on usblist le.
3. Automatically, the rmware is upgaraded.
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* Average A4-/letter-sized page count based on Std. 19798 of individual colors on each page. Usage conditions and print
patterns may cause results to vary.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.
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Service Manual Samsung Electronics
* Clean the printer with a soft, lint free, cloth dipped in a “Recommended cleaner” “Recommended cleaner”
can be purchased from our service center. (where available)
* Do not touch the transfer roller when cleaning the inside of the printer. Grease and oils from the skin will
contaminate the surface and reduce print quality.
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality
could be low.
* Please refer to the User Manual for cleaning instructions.
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3.4.1 Cover
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5. Remove the 2 screws securing the TOP Cover. 7. Remove the Hook from the top/bottom of the
And lift the Top cover up. Left/Right cover and release it.
6. Remove the one screw from the rear of SET. 8. Remove the connector from front cover.
And remove the front cover.
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Service Manual Samsung Electronics
3.4.2 ITB
3.4.3 Fuser
1. Remove the Right cover. And remove the 2 2. Remove the 4 screw, and move the shaft as
connector as shown below. shown below. And remove the Fuser unit.
Caution
Caution-The fuser is very hot. So turn the
printer off and wait until the printer
to cool before replacing it.
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Hook
1. Remove the harness cover after remove the one 2. Remove the all harness and 4 screws. And
screw. release the Main PBA.
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1. To remove the LSU from the bottom of the SET, 2. Release the LSU unit after remove the 2 Flat
rst remove the harness cover after remove the cable.
2 screws. And remove the 3 screws.
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1. Remove the sub PBA. And release the Guide 2. Release the holder pad after remove the hook of
Pick up unit after remove the 4 screws. both side.
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1. Remove the 2 screws securing the TOP Cover. 2. Lift OPE PBA up after unplug the 2 connectors
And lift the Top cover up and 1 flat cable..
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This chapter describes the main functions for service, such as the product maintenance method, the test
output related to maintenance and repair, Jam removing method, and so on.
It includes the contents of manual.
4.1.1.1 Overview
- The CLP-31x series printers do not have LCD panel which is used in other color model printers. On the
contrary to other models of color printers, they show the status of the printer only with their LEDs.
- The CLP-31x series printers have 1 keys and 6 LEDs. The ‘User Interface’ module handles the processing
of the ‘Key Press’ and ‘LED control’ at different states of the machine.
4.1.1.2 Architecture
LED (6 LEDs):
4 LED for CMYK toners : toner-low(cyan, magenta, yellow, black) LEDs
2 LED for status : ready (green) or error(red) status LED (two color LED)
1 LED for Jam display
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4.1.2 Function
4.1.2.1.1 Functions
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There are five LEDs present. Status led indicate the error/online status of the printer in idle mode. In error
mode, the status LED glows by red color and in ready mode, it glows by green color. The other four LEDs
indicate the toner status. If the black toner needs to change, the toner-low (black) LED glows and if the color
(yellow, magenta, cyan) toners need to change, the toner-low (yellow, magenta, cyan) LED glows.
4.1.2.2.1 Functions
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LED behavior
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By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs.
• Follow the procedures on page 30. Ensure that the adjustable guides are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the
tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media.
• Ensure that the recommended side of the print media is facing up in the tray.
NOTE: When removing paper that is jammed in the printer, if possible always pull the paper in the direction
that it normally moves so as not to damage internal components. Always pull firmly and evenly; do
not jerk the paper. If the paper tears, ensure that all fragments of paper are removed; otherwise a jam
will occur again.
If a paper jam occurs, the Status LED on the control panel lights red. Find and remove the jammed paper.
To resume printing after clearing paper jams, you must open and close the front cover or rear cover.
1. Pull the tray out of the printer and remove the 2. To remove the jammed paper, open the rear
jammed paper. cover.
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3. Carefully remove the paper by pulling in the 5. Open the top cover and inner cover.
direction as shown below.
Most of the jammed paper can be removed in
this step.
If you cannot find the jammed paper, or if there is 6. Holding the inner cover open, carefully take the
any resistance removing the paper, stop pulling jammed paper out of the printer. The inner cover
and go to the next step. will then close automatically.
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This product provides several printable test patterns for maintenance purposes. These patterns can be used
to aid the diagnosis of print quality problems.
Print a demo page to make sure that the printer is operating correctly.
To print a demo page: In ready mode, press and hold the Stop button for 2 seconds.
A demo page showing the printer’s features and capabilities is printed.
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You can print a configuration page from the printer’s control panel. Use the configuration page to view the
current settings, to help troubleshoot problems.
To print a configuration page: In ready mode, press and hold the Stop button on the control panel for 5
seconds.
A configuration page prints out.
1. General Information : shows OS/SPL-C/Engine version , Installed Date, Total page/image count.
2. Options : shows options set up in the printer. ( Memory size, USB, NPC)
3. Consumables life : shows the life of Fuser, T2 roller, Tray roller, Transfer belt. ( Count : Pages)
4. Setup Menu : shows the menu items set up in the printer. (power save, auto continue etc.)
5. Toner Information : shows toner remaining (%), page count ( pages) , serial number, last used date, first
installed date.
6. Imaging-unit Information : shows image count, last used date, first installed date.
7. Network configuration report : shows network information set up in the printer. (Mac address, NIC F/W
version, TCP/IP, IPP etc. )
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If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller.
Refer to the table below and check the condition of the appropriate roller.
Exit roller
T1 roller
Pressure oG
roller
T2 roller
Pick up roller
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EDC Mode is feature that allows the engineer to check the condition of the print engine. It can check the
operating condition of the motors, sensors, solenoids and clutches, measure the High Voltage from the HVPS
and check the operation of the fuser and LSU.
4.1.6.1 Enterence
When trying to check the CLP-310N EDC Mode, additional EDC execution program needed.
4.1.6.2 Keys
Key Discription
Exit Close program
Update LCD Update value (ex : sensor value)
Menu Move to the top menu
Left/Right arrow Move test item
Enter Start testing or select Sub-item
Upper level Stop testing or the upper menu
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Item Discription
Main Motor If motor lock signal is normal, “Successed” message will be displayed.
When motor lock signal is abnormal, “failed” message will be displayed.
When “Upper Level” is pushed, “off” message will be displayed.
Item Discription
Dev Clutch When “select” key is pushed, “Dev Clutch ON” message will be displayed. “Upper Level” is
pushed, ”Dev Clutch Off” message will be displayed.
Relay 1 When “select” key is pushed, “1 Relay ON” message will be displayed. “Upper Level” is
pushed, ”1 Relay Off” message will be displayed on.
Relay 2 When “select” key is pushed, “2 Relay ON” message will be displayed. “Upper Level” is
pushed, ”2 Relay Off” message will be displayed.
Relay 3 When “select” key is pushed, “3 Relay ON” message will be displayed. “Upper Level” is
pushed, “3 Relay Off” message will be displayed.
Y Toner When “select” key is pushed, “Y Toner ON” message will be displayed. “Upper Level” is
pushed, “Y Toner Off” message will be displayed.
M Toner When “select” key is pushed, “M Toner ON” message will be displayed. “Upper Level” is
pushed, “M Toner Off” message will be displayed.
C Toner When “select” key is pushed, “C Toner ON” message will be displayed. “Upper Level” is
pushed, “C Toner Off” message will be displayed.
K Toner When “select” key is pushed, “K Toner ON” message will be displayed.“Upper Level” is
pushed, “K Toner Off” message will be displayed.
Regi Clutch When “select” key is pushed, “REGI Clutch ON” message will be displayed. “Upper Level” is
pushed, “REGI Clutch Off” message will be displayed.
T2 Clutch When “select” key is pushed, “T2 Clutch ON” message will be displayed. “Upper Level” is
pushed, “T2 Clutch Off” message will be displayed.
ITB Clutch When “select” key is pushed, “ITB Clutch ON” message will be displayed. “Upper Level” is
pushed, “ITB Clutch Off” message will be displayed.
Tray1 Clutch When “select” key is pushed, “Tray1 Clutch ON” message will be displayed. “Upper Level” is
pushed, “Tray1 Clutch Off” message will be displayed.
Tray2 Clutch When “select” key is pushed, “Tray1 Clutch ON” message will be displayed. “Upper Level” is
pushed, “Tray1 Clutch Off” message will be displayed.
Regi. Sensor If actuator is checked by sensor, “Without Paper” message will be displayed.
if not, “With Paper” message will be.
Exit Sensor If actuator is checked by sensor, “Without Paper” message will be displayed.
if not, “With Paper” message will be.
Waste Box If waste Box exists , “Installed” message will be displayed.
If not, “Not Installed” message will be.
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Item Discription
Cover If cover is opened, " Opened“ message will be displayed.
If not, "Closed" message will be.
Tray1 Empty If paper exists in the tray, "With Paper" will be displayed.
If not, "Without Paper" message will be.
Tray2 Empty If paper exists in the tray, "With Paper" will be displayed.
If not, "Without Paper" message will be.
Item Discription
LSU Motor If LSU motor lock signal is normal, "Successed" message will be displayed.
When LSU motor lock signal is abnormal , “failed” message will be displayed.
When “Upper Level” is pushed, “off” message will be displayed.
LSU Power When “select” key is pushed, “LSU Power On” message will be displayed.
If not, “LSU Power Off” message will be.
Laser Diode When select key is pushed, Laser Diode On message will be displayed.
If not, Laser Diode Off message will be.
Eraser When select key is pushed, Eraser On message will be displayed .
If not, Eraser Off message will be.
Fuser When select key is pushed, Fuser On message will be displayed.
If not, Fuser Off message will be.
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Item Discription
Charger When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T1 When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T2 When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T2 REVERSE When “select” key is pushed, “T2 REVERSE On” message will be displayed.
If not, “T2 REVERSE Off“ will be.
Dev DC When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
Dev AC Vpp When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
Dev AC When “select” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “select” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
Charger Duty : 50% -> “-789V”, Range : -81V ~ -1689V
T1 Duty : 50% -> “1159V”, Range : 122V ~ 2188V
T2 Duty : 50% -> “2552V”, Range : 264V ~ 4730V
Supply DC Duty : 50% -> “-269V”, Range : -1V ~ -591V
AC, Vpp Duty : 50%-> “1210V” , Range : 800V ~ 2160V
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4.1.6.3(e) Maintenance
Item Discription
Fuser When “select” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
Transfer When “select” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
FCF Pick Up Roll When “select” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
SCF Pick Up Roll When “select” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
ITB When “select” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
4.1.6.3(e) Maintenance
ĶCover Open
- Cover Open
• Cover is opened
• Close the door, When you still want to continue printing
ĶPaper Jam
- Paper Jam at the tray1
• Paper is not picked up
• Cover Open /Close, When you still want to continue printing
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4.2 Troubleshooting
Before attempting to repair the printer first obtain a detailed description of the problem from the
customer.
Power On
- No Power
LED Panel - Power Module error
ON?
- Main PBA
Print(test pattern)
printing
Quality is Refer to "Solution
Nomal? of Image Problem"
END
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If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow
the corresponding troubleshooting suggestions.
Status Response
Make sure that the Status LED • If the Status LED is off, check the power cord connection. Check the power
on the control panel green and switch. Check the power source by plugging the power cord into another
“Ready” is shown on the Smart outlet.
Panel program window. • If the Status LED blinks or lights red, solve the problems.
Print a demo page to verify • If a demo page does not print, check the paper supply in the paper tray.
that the printer is feeding paper • If the paper jams in the printer, go to “Clearing Paper Jams”
correctly.
Check the demo page to see if it If there is a print quality problem, go to “Solving Print Quality Problems”
is printed correctly.
Print a short document from a • If the page does not print, check the cable connection between the printer
software application to verify that and the computer.
the computer and printer are • Check the print queue or print spooler to see if the printer has been
connected and communicating paused.
correctly. • Check the software application to ensure that you are using the proper
printer driver and communication port. If the page is interrupted during
printing, go to “Solving General Printing Problems”
If completing the checklist • See “Solving General Printing Problems”
does not resolve the printer • See “Solving Print Quality Problems”
problem, check the following • See “Common Windows Problems”
troubleshooting sections. • See “Common Macintosh Problems”
• See “Common Linux Problems”
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For problems with the operation of your printer, refer to the table for suggested solutions..
Countinue..
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Countinue..
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Description The printer prints, but the text is wrong, garbled, or incomplete.
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Description When you are using Windows 98, the illustrations print incorrectly from Adobe
Illustrator.
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Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to
troubleshoot problems.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
The toner supply is low. You may be
AaBbCc 1. If a vertical white streak
able to temporarily extend the toner
or faded area appears on
cartridge life. If this does not
the page
improve print quality, install a new
toner cartridge.
3. A combination of
faded or smeared defects may Check the inside for the printer.
indicate that the printer
needs cleaning
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2) Toner specks
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
The paper may not meet specifications Check the paper type and quality.
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3) Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
1. If generally rounded,
A single sheet of paper may be
faded areas occur randomly
defective. Try reprinting the job.
on the page
2. The moisture
content of the paper is uneven Try a different brand of paper.
or the paper has moist spots
on its surface.
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4) Vertical lines
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
A imaging unit has probably been
1. If black vertical scratched.
streaks appear on the page Remove the imaging unit and install
a new one.
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Service Manual Samsung Electronics
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
1. If the amount of
background shading becomes Change to lighter weight paper.
unacceptable, the procedures below
may fix the problem.
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6) Toner smear
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Service Manual Samsung Electronics
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
1. If marks Clean the inside of the printer.
repeatedly appear on the After cleaning the inside of the
printed side of the page at printer, if you still have the same
even intervals problems, install a new toner
cartridge of the problem color.
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8) Background scatter
A 1. Background
scatter results from bits of
The paper may be too damp. Try
printing with a different batch of
paper. Do not open packages of
toner distributed on the paper until necessary so that the
printed page. paper does not absorb too much
moisture.
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9) Misformed characters
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
1. If characters are The paper stock may be too slick.
improperly formed and producing Try a different paper.
hollowed images
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Service Manual Samsung Electronics
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Ensure that the paper is loaded
1. Page skew properly.
2. The paper may not meed Check the paper type and quality.
specifications
3. Ensure that the paper The guides are not too tight or too
or other material is loaded correctly loose against the paper stack.
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3. Turn the stack of paper Also try rotating the paper 180¡ in
over in the paper tray. the tray.
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2. The paper may not meed Check the paper type and quality.
specifications
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AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
A toner cartridge may be installed
1. If horizontally improperly.
aligned color or black streaks or Remove the toner cartridge and
smears appear reinsert.
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18) Curl
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NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User’s Guide that came with your PC
for further information on Windows error messages.
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The printer does not print a You should change the Print Method option
document from Acrobat Reader. to Print as Image when you print from
Acrobat Reader.
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I can't change settings in the You need to have administrator privileges to be able
configuration tool. to change global settings.
Continue..
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Continue..
In some conditions, it may not be possible to change
the default queue. This happens with some variants
of LPRng, especially on recent RedHat systems that
I can't make a printer use the "printconf" database of queues.
the system default. When using printconf, the /etc./printcap file is
automatically refreshed from the database of printers
managed by the system (usually through the
"printtool" command), and the queues in /etc./
printcap.local are appended to the resulting file. The
default queue in LPRng is defined as the first queue
in /etc./printcap, and therefore it is not possible for
the Linux Printer Package to change the default when
some queues have otherwise been defined using
printtool.
LPD systems identify the default queue as the one
named "lp". Thus, if there is already a queue by this
name, and if it doesn't have an alias, then you won't
be able to change the default. To work around this,
you can either delete the queue or rename it by
manually editing the /etc./printcap file.
Continue..
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Continue..
There may be some local options defined in your ~/ .
lpoptions file, which are manipulated by the lpoptions
I have CUPS and some command. These options are always used if not
options (such as N-up) seem to be always overridden by LLPR settings. To get rid of all options
enabled even though I don't for a printer, run the following command, replacing
choose them in LLPR. "printer" with the name of the queue:
lpoptions -x printer
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1. Damaged develop
If causes 1 and 2 occur in the developer unit,
roller in the Developer.
replace the developer and try to print out.
Deformed Doctor-blade
or cleaningblade.
2. Scratched surface
of the discharge roller in Replace the transfer roller if occurred as No. 3.
the developer.
3. Partly depression
or deformation on the surface of
the transfer roller.
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1. Foreign matter stuck Foreign matter stuck onto the window : Clean
onto the window of internal lenses the LSU window with recommended cleaner
of LSU mirror. (IPA) Clean the window with a clean cotton swab.
2. Foreign matter
or toner particles between the Foreign matter in the LSU : Open the cover of
developer roller and blade. (In case the LSU and clean with a cotton swab on the
life of the developer has been expired, surface of the reflex mirror.
white lines or light image occur
in front of the
image.)
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3) Light Image
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Service Manual Samsung Electronics
2. Charge voltage
1. Check the state of the connector which
is not turned on due to the bad
connects the engine board and HVPS.
contacts between power supply in the
2. Replace the HVPS if not solved by the above
side of the Developer and charge
direction 1 and 2.
terminal of HVPS.
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Service Manual Samsung Electronics
5) Background
2. Does recycle paper be used? The B/S is not guaranteed if using recycle paper.
4. Is the movement
Clean the bushing part of the transfer roller.
(Up and Down) of the transfer
roller smooth?
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Service Manual Samsung Electronics
6) JAM 0
3. Check the surface of the Clean with soft cloth dampened with IPA
roller-pickup for foreign matter. (Isopropyl Alcohol) or water.
4. If the paper
feeds into the printer rand
Jam 0 occurs, perform EDC to check Replace the Main B'D and/or Sensor.
feed-sensor of the engine
board.
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Service Manual Samsung Electronics
7 JAM 1
2. If the recording
paper is stuck in the discharge
Reassemble the Actuator-Feed and Spring-
roller and the fuser just after passing
Actuator if the returning is bad.
through the Actuator-Feed, Feed
Actuator may be
defective.
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Service Manual Samsung Electronics
8) Multi-Feeding
4-61
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Description The motor breaks away from it’s place due to gear melting away.
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Service Manual Samsung Electronics
The paper lamp on the operator panel is on even when paper is loaded in the
Description
cassette.
4-63
Service Manual Samsung Electronics
Description The ERROR lamp is on even when the print cover is closed.
2. Check the connector 1. Check the insertion of the Cover Open S/W
(Main B'D) and circuit of the cover Connect.
switch department in the Main 2. Replace the Main Control board or Cover
Control board. Open S/W.
4-64
Service Manual Samsung Electronics
Main motor is not driving when printing, and paper does not feed into the printer,
Description
resulting ‘Jam 0’.
4-65
Service Manual Samsung Electronics
13) No Power
Description When system power is turned on, all lamps on the operator panel do not come on.
1. Check if the power input Replace the power supply cord or SMPS.
and SMPS output are normal.
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Service Manual Samsung Electronics
4-67
Service Manual Samsung Electronics
Description The printing is stop in the fad status, With LSU Error SM Message.
4-68
Service Manual Samsung Electronics
5. ExplodedViewAnd Parts
CLP-310N
5-1
Service Manual Samsung Electronics
Thumbnail
5.1 Main 5.2 Cover Front 5.3 Cover Top 5.4 Cover Rear
5.5 Transfer Unit 5.6 Frame1 5.7 Frame2 5.8 Main Drive1
5.9 Main Drive2 5.10 Fuser Unit 5.11 Cartridge Transfer Unit 5.12 Cartridge-Drum
5-2
Service Manual Samsung Electronics
5.1 Main
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Service Manual Samsung Electronics
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5.13 Cassette
10
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Service Manual Samsung Electronics
6. System Diagram
6.1 Block Diagram
6-1
Service Manual Samsung Electronics
Service Manual
3p
Sensor (Empty)
3p
5p Sensor (Regi)
HVPS Ground Wire, 225mm
2p Engine & Video
SMPS 16p T1 3p
Controller Sensor (Exit)
Type 2 24p FFC
3p
Fan(reser ved)
FUSER
2p
Rec Terminal Rec Terminal Rec Terminal ou t temp
8p, FFC
Display Panel (LED)
6-2
interface con
2p 2p
Thermis tor 10p BLDC Motor
System Diagram
2p (Main)
Regi_Clutch 2p,
3p
Pickup_Clutch + 24V Cover Open
2p,
3p Switch
T2_Clutch
3p
2p
ITB_Clutch eraser
2p
Deve_Clutch
2p 4p
ITb_Tension_Clutch OPC Fusible
Crum_y
Board to interface con
4p 5p 3p
Crum_y Crum Joint ITB Home sensor
Board
Crum_y con tact
Crum_y 2p,
Innner temp
Samsung Electronics
1. M ain Board ˩ LSU Unit
Service Manual
1 1
1 1
1 1
FFC, 530 mm
10 10
1 + 5V_LSU
1 + 5V_LSU 1 LSU_MOT_CLK
6-3
2 DGND
2 DGND 2 nLSU_READY
3 V DO1_plus
3 V DO1_plus 3 nLSU_MOT _EN
System Diagram
4 VDO1_minus
4 V DO1_minus 4 DGND
5 DGND
5 DGND 5 + 24V
6 L SU_SH1
6 L SU_SH1
7 nHSYNC1
7 nHSYNC1
8 DGND
8 DGND
9 L D_POWER
9 L D_POWER
10 nLE_EN
10 nLE_EN
11 -
12 LSU_MOT_C LK
13 nLSU_READY
14 nLSU _MOT_EN
15 DGND
16 +24V
Samsung Electronics
2. SMPS ˩ Main boar d
Service Manual
1 2
2 1
1 2 1 2 1 2 1 2
15 16 15 16 15 16 15 16
6-4
System Diagram
Samsung Electronics
3. Main Board ˩ HVPS
Service Manual
1 1 1 1
1 1
FFC , 700 mm
24 24
24 24 24 24
6-5
1 + 24VF
1 + 24VF 2 + 24VF
2 + 24VF 3 DGND
3 DGND 4 DGND
System Diagram
4 DGND 5 nDEV_EN
5 nDEV_EN 6 PWM_DEV_VPP
6 PWM_DEV_VPP 7 PWM_DEV_AC
7 PWM_DEV_AC 8 PWM_DEV_DC
8 PWM_DEV_DC 9 PWM_IT HV
9 PWM_IT HV 10 PWM_THV
10 PWM_THV 11 PWM_MHV
11 PWM_MHV 12 nTHV_EN
12 nTHV_EN 13 ITHV_READ
13 ITHV_READ 14 THV_READ
14 THV_READ 15 -
15 - 16 nP_EXIT
16 nP_EXIT 17 DEV_SOL2
17 DEV_SOL2 18 DEV_SOL1
18 DEV_SOL1 19 nREGI
19 nREGI 20 DEV_SOL3
20 DEV_SOL3 21 WASTE_ LED_TX
21 WASTE_ LED_TX 22 WASTE_LED_ RX
22 WASTE_LED_ RX 23 FAN_MAIN
23 FAN_MAIN 24 + 5V_LSU
24 + 5V_LSU
Samsung Electronics
4. HVPS ˩ Sensor
Service Manual
1
100 mm Exit Sensor
3
HVPS
Board
4 Toner Tx
1
175 mm
Regi Sensor
6-6
3
System Diagram
1 + 5V
1 + 5V
2 nEXIT
2 nEXIT
3 DGND
3 DGND
1 +5V
1 +5V
2 Waste_Lamp
2 Waste_Lamp
3 Waste_Level
3 Waste_Level
4 DGND
4 DGND
1 + 5V
1 + 5V
2 nREGI
2 nREGI
3 DGND
3 DGND
Samsung Electronics
Service Manual
5. Main Board ˩ BLDC
10 10 10
6-7
System Diagram
1 + 24VF
1 + 24VF
2 + 24VF
2 + 24VF
3 DGND
3 DGND
4 DGND
4 DGND
5 DGND
5 DGND
6 + 5V
6 + 5V
7 nBLDC_MOTOR_EN
7 nBLDC_MOTOR_EN
8 BLDC_MOT OR_READY
8 BLDC_MOT OR_READY
9 PWM_MOT
9 PWM_MOT
10 GAIN
10 GAIN
Samsung Electronics
6. Main Board ˩ OPC Fusible
Service Manual
UL1061 26AWG , 200mm contac t
Mo lex type
first line is black.
the reminder line color is red.
1 1 1 1
4 4
c_joint b'd
6-8
System Diagram
1 + 5V 1 + 5V
2 DGND 2 DGND
Samsung Electronics
7. Main board ˩ Sensor
1 1
Service Manual
UL1061 28awg 100mm Deve Home Sensor
3 3
1 1 1
Main UL1061 28awg 250 mm UL1061 28awg 150 mm ITB Home Sensor
5 5 3
Board
1 1
UL1061 28awg 200mm Out Temp Sensor
3 3
1 1
UL1061 28awg 250mm Eraser
6-9
2 2
1 1
System Diagram
1 + 5V 1 OUT _T EMP
1 + 5V 1 OUT _T EMP
2 nIT B_HOME 2 DGND
2 nIT B_HOME 2 DGND
3 DGND 1 + 5V 3 DGND 1 + 5V
4 INNER T EMP 2 nDEV_HOME 4 INNER T EMP 2 nDEV_HOME
5 DGND 3 DGND 5 DGND 3 DGND
1 + 5V
1 + 5V 1 + 5V
1 + 5V
2 ERASER_LA MP
2 nP_EMPT Y 2 ERASER_LA MP
2 nP_EMPT Y
3 DGND
3 DGND
Samsung Electronics
8. Main Board ˩ Crum Joint
Service Manual
Crum y
1 1 1 1
board to Crum m
Main
board
Crum k
6-10
System Diagram
1 + 3.3V 1 + 3.3V
2 SCL 2 SCL
3 SDA 3 SDA
4 DGND 4 DGND
Samsung Electronics
9. Main Board ˩ Actuator
Service Manual
1 1
6-11
UL1061 26AWG , mm Solenoid Fuser Clutch
2 2
System Diagram
1 1
UL1061 26AWG , mm Solenoid Pick Up Clutch
3 3
1 1
Solenoid I TB Tension Clutch
UL1061 26AWG , mm
2 2
1 + 24VF 1 + 24VF
1 + 24VF 2 - 2 -
1 + 24VF 1 + 24VF
2 ITB_Tensio n_CLUTCH 3 T 2_CLUTC H 3 PICKUP_CLUTCH
2 REGI_CLUTCH 2 DEV_CLUT CH
1 + 24VF
1 + 24VF
2 -
2 Fuser _CLUT CH
3 ITB_C LUTC H
Samsung Electronics
10. M ain Board ˩ Heater Unit
Service Manual
1 1
UL1061 26AWG ,200 mm UL1061 26AWG ,150 mm Ther misto r
2 2
connective connector
Main 1 1 1 1
Board
8 8 8 8
6-12
1 1 UL 18AWG ,550 mm
SMPS Fuser Unit
System Diagram
2 2
Samsung Electronics
Reference Information
7. Reference Information
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space
required when installing the printer. A definition of tests pages and Wireless Network information definition is
also included.
• Vacuum Cleaneraner
• Driver
Standard : “-” type, “+” type (M3 long, M3 short,
M2 long, M2 short).
• Brush
• Tweezers
Standard : For general home use, small type.
Install Driver CD
• Cotton Swab Network S/W CD
Standard : For general home use, for medical
service.
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