Customers:

The Concept of Customer is separated in two layers, Party Layer and Account Layer. The
word “Customer” is the combination of both the “Party layer” and the “Account layer”.

 Party layer exists independent of any selling or buying relationship.

 Customer Account layer exists in the context of a Party and only when a
selling relationship exists.
 The Party Layer captures intrinsic truths about a person or organization.
 The Account Layer captures the details describing the Party’s financial
relationship with the implementing organization.
 The Account Layer cannot exist without the Party Layer.
Entity Relationship Diagram:
TCA Table Description:

HZ_PARTIES Represents any entity that can enter into business relationships with
your organization – Organization, Person, or Group.

HZ_PARTY_SITES Associates a party with a location, indicating that party’s usage of the
location

HZ_PARTY_SITE_USES The HZ_PARTY_SITE_USES table stores information about how a

party site is used. Party sites can have multiple uses, for example
Ship-To and Bill-To.

HZ_LOCATIONS The HZ_PARTY_SITES table links a party (see HZ_PARTIES) and a

location (see HZ_LOCATIONS) and stores location-specific party
information such as MAILSTOP and ADDRESSEE.

HZ_ORG_CONTACTS The HZ_ORG_CONTACTS table stores information about the

position of the contact for a party or party site.

HZ_PARTY_RELATIONSHIPS A binary relationship between two parties such as a partnership.

Example: Adam is a specific person party and Eve Inc. is an
organization party. Adam at Eve Inc. is also treated as a party with
the type relationship

HZ_CUST_ACCOUNTS The HZ_CUST_ACCOUNTS table stores information about customer

accounts, or business relationships that the deploying company
establishes with a party of type Organization or Person.

HZ_CUST_ACCT_SITES_ALL The HZ_CUST_ACCT_SITES_ALL table stores all customer account

sites across all operating units.
HZ_CUST_ SITE_USES_ALL The HZ_CUST_SITE_USES_ALL table stores business purposes
assigned to customer account sites, for example Bill-To, Ship-To, and
Statements.

HZ_CUSTOMER_PROFILES The HZ_CUSTOMER_PROFILES table stores information about the

credit characteristics of a single customer account or a customer
account site or a party.

HZ_CUST_PROFILE_AMTS The HZ_CUST_PROFILE_AMTS table stores information about the

credit limits specified for a customer profile in different currencies.

HZ_PERSON_PROFILES The HZ_PERSON_PROFILES table stores personal and family

information about a party of the Person type.

HZ_ORGANIZATION_PROFILES The HZ_ORGANIZATION_PROFILES table gets populated when a

party of the Organization type is created.

HZ_CUST_ACCT_RELATE_ALL The HZ_CUST_ACCT_RELATE_ALL table stores information about

relationships between customer accounts.

HZ_CUST_ACCOUNT_ROLES The HZ_CUST_ACCOUNT_ROLES table stores information about a

role or function that a party performs in relation to a customer
account.

HZ_CONTACT_POINTS The HZ_CONTACT_POINTS table stores information about how to

communicate to parties or party sites using electronic media or
methods such as Electronic Data Interchange (EDI), e-mail,
telephone, telex, and the Internet.