OTM USAGE WITHIN

DHL
OTM SIG Quarterly Meeting

Vasudevan Gopalan
1 OTM SIG Quaterly meeting
AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

2 OTM SIG Quaterly meeting

AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

3 OTM SIG Quaterly meeting

DHL CORPORATE STRUCTURE

The postal service The logistics company

for Germany for the world

4 OTM SIG Quaterly meeting

WHO WE ARE?
No. 1 in international express delivery

Europe’s largest postal service

Leader in the forwarding business

Partner for e-commerce and

a pioneer in secure digital
communications

No. 1 in contract logistics

5 OTM SIG Quaterly meeting

WHERE WE USE OTM WITHIN DPDHL?

OTM OTM
OTM (SCI/ SC3)
(SCI)
(ProView)

OTM GLOBAL
EXPRESS FORWARDING, SUPPLY CHAIN
FREIGHT

Today we will see

how we use OTM
within DGF

6 OTM SIG Quaterly meeting

AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

7 OTM SIG Quaterly meeting

OPS & SYSTEMS FLOWS [NOT LIMITED]

Order Order Release Routing and Shipment Booking LSP

Management Management Consolidation and Confirmation Invoice Audit

Customer Transport Release Monthly

Order Lines Visibility
or Vendor Request Invoice

EDI/Webportal EDI/Webportal EDI/Webportal

Visibility and Freight Payment

SCI Order Base Order Release Shipment Carrier Booking
Exception Mgmt. Audit

EDI/Webportal EDI/Webportal Carrier Data Package Payment

Transport Shipment Issue

LSP
Booking Statuses Invoice

EDI/Webportal EDI EDI EDI Webportal

Data
Reporting, KPI’s, and Analysis
warehouse

8 OTM SIG Quaterly meeting

AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

9 OTM SIG Quaterly meeting

REQUIREMENTS & SOLUTION STANDARDISATION
Modularize the requirements and solution around OTM [not limited]

Order Management

o Order Base
o Order Release
Customer Operational
 Shipment Management Requirements Process

o Contract Management
o Bulk Plan
o Shipment Booking with LSP
 Financials Standard
Standard IT
IT Requirements Solution
o Freight Invoice Audit
 User Configuration

 SCEM

o Exception Management

10 OTM SIG Quaterly meeting

AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

11 OTM SIG Quaterly meeting

IMPLEMENTATION PROCESS [ONLY FEW LISTED]

Collect the master data using predefined templates inline with OTM structure

 Use the solution defined as part of standardisation

 Copy configurations from the “base-lined master configuration domain”

 Add the configuration that are defined particular implementation (usually EDI flows and any
other customer specific requirements)

 Unit & System Testing

 UAT

 Go Live & Hyper Care

 Steady State Support Handover

12 OTM SIG Quaterly meeting

AGENDA

1 Introduction about how we use OTM within DHL – 5 mins

2 Functional Overview – 10 mins
3 Requirements Standardization – 5 mins
4 Solution Standardization – 5 mins
5 Implementation Process – 5 mins
6 Value Benefits – 5 mins

13 OTM SIG Quaterly meeting

VALUE BENEFITS

 To reduce time to market

 To drive re-use

 Provide solution standard across customers helps in on-going maintenance and

support.

 Predictability of Quality, Costs and Timelines

 Ensure high level of standardisation in parallel allowing customization and

optimization as required

14 OTM SIG Quaterly meeting

 THANK YOU!

15 OTM SIG Quaterly meeting