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    The document is a client satisfaction survey for the Robeson County Offender Resource Center that asks clients to rate various aspects of their experience including the friendliness and helpfulness of staff, speed and quality of service, satisfaction with service, confidentiality, and treatment. It also asks which services they have used, what they like and do not like about those services, recommendations for improvement, whether they would refer the center to others, and if the center can meet their needs for recovery.

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    The document is a client satisfaction survey for the Robeson County Offender Resource Center that asks clients to rate various aspects of their experience including the friendliness and helpfulness of staff, speed and quality of service, satisfaction with service, confidentiality, and treatment. It also asks which services they have used, what they like and do not like about those services, recommendations for improvement, whether they would refer the center to others, and if the center can meet their needs for recovery.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    20 views1 page

    Orc Survey

    Uploaded by

    api-394693596
    The document is a client satisfaction survey for the Robeson County Offender Resource Center that asks clients to rate various aspects of their experience including the friendliness and helpfulness of staff, speed and quality of service, satisfaction with service, confidentiality, and treatment. It also asks which services they have used, what they like and do not like about those services, recommendations for improvement, whether they would refer the center to others, and if the center can meet their needs for recovery.

    Copyright:

    © All Rights Reserved
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    Robeson County Offender Resource Center Client Satisfaction Survey

    1. How would you rate the following?


    Poor Fair Good Excellent NA
    Friendliness of Staff ▢ ▢ ▢ ▢ ▢
    Helpfulness of Staff ▢ ▢ ▢ ▢ ▢
    Speed of Service ▢ ▢ ▢ ▢ ▢
    Quality of Service ▢ ▢ ▢ ▢ ▢
    Satisfied with Service ▢ ▢ ▢ ▢ ▢
    Confidentiality/Privacy ▢ ▢ ▢ ▢ ▢
    Treatment ▢ ▢ ▢ ▢ ▢

    2. What services have you used at Offender Resource Center?

    3. What do you like about the service(s) you listed?

    4. What do you NOT like about the service(s) you listed?

    5. What are some recommendations for improving service?

    6. Would you refer Offender Resource Center to others? Yes ▢ No ▢

    7. Do you feel like Offender Resource Center can meet your needs on your road to
    recovery? Yes ▢ No ▢

    If no, why?

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