Service Learning Volunteer Project Clinton Valerio HLTH 1110 Anna West Spring 2018 Maliheh Free Clinic
• The Maliheh Free Clinic is a non-
profit organization that provides medical and health services to the Greater Salt Lake Area. • Currently there are 70 volunteer medical providers and over 400 volunteers that donate their time to help the community. • As of 2017, the total number of Photo courtesy of malihehfreeclinic.org patient visits has reached 173,506. Maliheh Free Clinic’s History
• Khosrow B. Semnani, the founding
benefactor of the clinic named it Maliheh after his grandmother. • The clinic first opened in 2005 with one doctor, one nurse, and one interpreter. • Maliheh’s Core Values: • Hope • Respect • Fairness • Compassion • Professionalism
“Angels Surround Us” mural at Maliheh Clinic
Healthcare Services
• All patients who receive
services from the Maliheh Free Persons in 2018 Poverty Guidelines Clinic are uninsured and have a family/household household income under 150% of Federal Poverty Level. 1 $12,140/year • All of the patients that I came 2 $16,460/year in contact with had tremendous 3 Photo courtesy of malihehfreeclinic.org $20,780/year amounts of gratitude for the 4 $25,100/year clinic. One patient told me that without Maliheh’s help, he 5 $29,420/year would not be here right now 6 $33,740/year because he was not able to 7 $38,060/year afford traditional healthcare. Information provided by U.S. Dept. of Health and Human Services https://aspe.hhs.gov/poverty-guidelines Volunteer Office
• This is where the volunteers met
before every shift. Tammy Garfield, the volunteer coordinator, would go over the itinerary for the day. • This is where we got our jobs for the day. Jobs ranged from scanning medical records, working the front desk, sorting through medications, and/or cleaning bathrooms. • There are checks on the walls of the office showing some of the donation amounts given to the clinic. Maliheh Free Clinic operates entirely on private donations. Patient Assistance Program
• Most of my time at Maliheh Free
Clinic was spent in Patient Assistance Program. • The goal of this office is to help patients apply for and get medication from pharmaceutical companies, free of charge. • All medications are sent to the clinic and then a call is placed to the patient for pick-up. Medical Records Room
• The clinic is moving to a new building
this summer and they are switching over to a new electronic medical record system. This room is full of old medical records that needed to be scanned into the computer system and then shredded. • I spent a full 4 hour shift scanning medical records. And although it was not the most stimulating task, it needed to be done. Doing little tasks helps with the bigger picture. Front Desk
• 90% of patients who are seen at the
Maliheh Free Clinic speak another language. (Most are Spanish speakers) • These two ladies work the night shift from 4-8:30 and speak Spanish and Tongan. • There is always a translator on sight for interpretive services.
Stephanie and Mele – Receptionists
Clinic - Patient Rooms
• Services that the Maliheh
Free Clinic provides to patients: • Adult Family Medicine • Pediatric Care • Assistance obtaining medications • Immunizations • Lab services/tests • Radiological procedures • Dental Services • Diabetes Specialty Clinic Maliheh Free Clinic in the News