CHAPTER FIVE

TRAINING AND DEVELOPING EMPLOYEES

1.Define the meanings of employees orientation.

-a formal process of familiarizing new employees with the organization,their jobs,and their

work units.

2.Identify the benefits of employees orientation.

-increased productivity

-improved employee morale

-reduction of the new employee’s anxiety

3.List down the orientation process.

-employee benefit information

-personnel policies

-daily routine

-company organization and operations

-safety measures and regulations

-facilities tour
4.Describe four steps in the training process.

-first step is a needs analysis that identify the specific knowledge and skills the job requires,

and compare these with the prospective trainees knowledge and skills.

-second step is a instructional design that formulate specific, measurable knowledge and

performance training objectives,review possible training program content and estimate a

budjet for the training program.

-third step is a program implementation that training the targeted employee group using

methods such as on-the-job or online training.

-the last step is a evaluation that assess the program’s success or failures.

5.Define the meanings of training and development.

-training is a giving new or current employees the skills they need to perform their jobs.

-development is a effort that oriented more toward broadening an individual’s skills for the

responsibilities.
6.Identify three of necessary employee characteristics.

-employees have motivation to learn

-employees have ability to learn

-employees give favorable attitudes toward the training

7.Describe the types of analyzing training needs.

-organization analysis is a determining the appropriateness of training by evaluating the

characteristics of the organization.

-task analysis is a detailed study of the job to determine what specific skills the job requires.

-performance analysis is the process of verifying that there is a performance deficiency and

determining whether the employer should corret such deficiencies through training.

8.Define the meaning and identify the types of on-the-job training(OJT).

-on-the-job training means having a person learn a job by actually doing the job and the types

of on-the-job training is acoaching or understudy,job rotation and special assignments.

9.Describe the meanings of apprenticeship training.

- apprenticeship training is a process by which people become skilled workers, usually

through a combination of formal learning ang long-term on-the-job training

10.What is a programmed learning?

-programmed learning is a step by step self learning method that consists or three parts that is

presenting questions,facts or problems to the leaner then allowing the person to respond then

providing feedback on the accuracy of answers by audiovisual method like CDs and computer

based training.

11.Explain the managerial on-the-job training.

-manerial on-the-job training methods include :

-job rotation is a moving managers from deparment to broaden their understanding of the

business and to test their abilities.

- the coaching and understudy approach is a trainee works directly with a senior manager.

-action learning is a program give managerd and others released time to work analyzing

and solving problems in deparments others than their own .

12.Identify the types off-the-job management training and development techniques.

-the case study method

-management games

-outside seminars

-university-related programs that study programs under selected university

-role playing

-behavior modeling

-corporate with selected universities

-executive coaches

13.Identify four criterion to decide accession in programme training assessment.

-participant reactions of trainees to the program

-learning that actually took place

-behaviour that changed on the job

-result achieved as a result of the training