A

Project Report on
United Bank Limited

Submitted To: Madam Maria Ishtiaq

Submitted By: Muzammil Shah

Muhammad Usman
Bilal Ahmed

Asfandyar
 Institute of Management Sciences
Peshawar
In the name of Allah, the most merciful & the most
mighty

Preface:

By the grace of ALLAH the Almighty and the benevolence of

Prophet MOHAMMAD (Sallal-laho Alaihe Wa Alehi Wasallam), we
have been able to present this project report.

After studying about Financial Institutions theoretically one

desire to develop practical skills either by working in an organization
or by doing project work on an organization. Financial Institutions
are crucial for the economic well being of a country. They play an
important role in the development of the country. Banking industry
has always played a vital role in the success of economies. The
practice is carried out since primitive ages. Multinational banks are
now dealing in money and are laying the foundations for countries to
stand on their own feet.

The project work proved to be extremely helpful in learning

about the functions and operations of a bank and how different kinds
of procedures at bank are carried out. Although, this single project
work is not enough to know delicately about every aspect, but
somehow it had the initial touch of being in a practical world.

Banking is both a sacred and sophisticated profession. In

Pakistan United Bank Limited has always been in the forefront of this
profession and stands on 2nd position in ranking of commercial banks.
During this project work at United Bank we tried our level best to
acquaint our self with the operations of the bank and as a result learnt
a lot. What we have learnt during our project at UBL is being
presented here for the readers.

We are very grateful to many people, whose help and support at

different stages of our work enabled us to write this report. I would like
to thank all the staff members of United Bank Limited especially Mr. T.
J. Shariq, whose interview help us a lot in our project work.

We believe that the process of learning never stops. This report

is the first step towards the long journey of acquisition of knowledge .May Allah
be with us in all tests of times.
Dedication:

To our Parents
&
To our Teachers
Table of Contents:

S. No TITLE Page #
1 Introduction 1
2 Historical Background 2
3 Organizational Structure 3
4 Key People 4
5 Board of Directors 4
6 Executive Committee 4
7 UBL Worldwide 5
8 Stock Data 5
9 UBL Key Data 5
10 Main Focus 6
11 Topics to Discuss 6
12 Loans & Cards 6
13 UBL Address 7
14 UBL Businessline 8
15 UBL Cashline 9
16 UBL Credit Card 10
17 UBL Drive 16
18 UBL Money 19
19 UBL Pay Plus 20
20 Services 21
21 UBL Wiz 21
22 UBL Netbanking 23
23 UBL e-statement 25
24 UBL Hamrah 27
25 UBL Wallet 27
26 Remittances (Tez Raftaar) 29
27 Types of Deposits 30
28 UBL Business Partner 30
29 Rupee Transactional Account 31
30 UBL Basic Banking Account 33
31 UBL UniFlex Account 33
32 UBL UniSaver Account 35
33 Foreign Currency Savings Account 35
34 Secure Investment Opportunities 37
35 UBL Profit COD 37
36 Regular Term Deposit Receipts 38
37 Foreign Currency Term Deposit Receipts 39
38 Special Notice Deposit Receipts 40
39 Contribution to the Economy 41
40 Bank Charges 42
41 References 43
Introduction:
United Bank Limited is the 2nd largest Commercial Bank
of Pakistan. Its main Industry is Finance. It has total assets of more
than Rs. 550 bn. It has 1079 branches in Pakistan. It has 700 online
branches in 400 cities almost in every city of Pakistan. It has 383
ATM machines of its own. It is the member of 1 link due to which its
cards (Debit & Credit) are acceptable on more than ATM’s. Also it
has joined hands with Visa Network due to which its cards are
acceptable at 900,000 ATM’s world wide.
It has 17 branches overseas which are located in different countries
of the world. i.e United States of America, Canada, China, Iran and so
on. Its representative offices are in Tehran, Kazakhstan, and China. It
has joint venture with National Bank of Pakistan in United States of
America by the name of United National Bank Limited.

Historical Background:
The decision to establish UBL was taken in
June 1959 and the company was registered on July 24, 1959. United
Bank Limited started the operations on November 7, 1959. On 9 th
November 1959 the Gazette of Pakistan notified and included UBL in
its list of scheduled banks operating in Pakistan. The bank continued
its operations as private banking company until 31st December 1973
when it was nationalized by the government of Pakistan. (Regime of
Butto)

The bank was working as nationalized bank when the government

decide to privitize some banks. So the privitization program started
in 1991.

• 51% of the smaller Muslim Commercial Bank successfully sold.

• Thereafter, via an employee buyout, the smallest Allied Bank

sold.

• Privitization of the larger but more problematic United Bank

 successfully attempted 3 times between 1991 & 1996.

Meanwhile its condition continued to deteriorate and the market

share fell from 27% to 7%. At the end of the year 1996 the bank
had:

• Negative Equity

• Heavy and continuing operating losses du to:

 Overstaffing, 21,500 employees

 Overbranching, 1,701 branches

 NPLs (Non performing loans), 60% of total loans

• A lack of systems and controls across the board.

• Demoralized staff, declining deposits and market share.

Now the management decide to take some preventive steps to make

the performance better and to put united bank on a progressive
track once again. So they made a strategy consisting of three
phases:

• Phase One: (Jul – Dec 97)

 Stem the Bleeding

• Phase Two: (Jan – Jun 98)

 Create Key Building Blocks

• Phase Three: (Jul 98 Onwards)

 Consolidate and position for growth

So according to the strategy they first focus on key people. They

made strong board of directors by hiring people from Private sectors
and also took CEO’s from major local and foreign companies. They
change 33 key positions and identify internal seniors to retain and
drive change. They downsize the staff from 21,500 to 8,525 in order
to cut the costs. They reduce the number of branches from 1,701 to
1,112 and focus on rationalization of branches and zones. They
arrest the NPL’s and block 80,000 deposits in default. They start
rebuilding oversease network. They facilitate the recovery of bad
debts by setting up specialized remedial management units. They
implement technology plan by making the zones or regions PC-
based. They then build oversease franchises, develop strategies,
staff up, clean out NPL’s and improve the services. They deepen
corporate banking efforts and implement SME strategy to protect top
consumer relationships. Due to all these steps the market share
quickly increase from 7% to 10% and the performance improved.

The overall purpose was to reposition it for privitization. In 2002 the

government of Pakistan sold it in an open auction, main sponsers
include Abu Dhabi group and Best Way group having 25.50% of its
shares each. While the balance is held with the government of
Pakistan and the general public. In 2002 it merged its operations in
the UK with those belonging to National Bank of Pakistan to form
United National Bank Limited, of which it owns 55%, with National
Bank of Pakistan owning the remainder. Since its privatization the
bank has been successfully turned around and remains a robust and
strong performer in all major segments of its operations.

Organizational Structure:
Key People:
Key People of United Bank Limited Bank includes:

• His Highness Sheikh Nahyan Mabarak Al Nahyan – Chairman

• Sir Muhammad Anwar Pervez – Deputy Chairman

 • Agha Hasan Abidi – Founder

Board of Directors:

• His Highness Sheikh Nahyan Mabarak Al Nahyan – Chairman

• Sir Muhammad Anwar Parvez OBE – Deputy Chairman

• Mr. Qasim Ilyas – President & CEO

• Mr. Omain Zaid Jafar Al Askari – Director

• Mr. Zameer Muhammad Chaudrey – Director

• Mr. Ahmed Waqar – Director

• Dr. Asfhaque Hasan Khan – Director

• Mr. Aqeel Ahmed Nasir – Company secertary & Chief Legal

• Mr. Abdul Rauf Malik – Director

• Mr. Ameer Karachiwala – SEVP/Group Chief Financial Officer

• Mr. Ejazuddin – Group Executive/Audit & Inspection Group

• Mr. Salahuddin Khan – AVP

Executive Committee:

• Mr. Qasim Ilyas – President & CEO

• Mr. M.A. Manan – Group Executive Consumer/Commercial

Banking

• Mr. Numan Hussain – Group Operations & Technology Head

• Miss. Risha Mohyeddin – Group Executive Treasury & Capital

Markets

• Mr. Ameer Karachiwala - Group CFO

 • Mr. Ayaz H. Shamsi – Group Executive Human Resources

• Mr. Muhammad Ejazuddin – Group Audit & Inspection Head

• Mr. Tariq Mohar – Group Business Support/Collection Head

• Mr. Mohammad Asghar – Group Commercial Bank Head

• Mr. Ali Sameer

UBL Worldwide:

Stock Data:
Current Price (10/29/2008): 68.25
(Figures in Pakistani Rupees)
United Bank Limited Key Data: Figures in Pakistani
Currency.

Ticker UBL Country Pakistan

Exchanges KAR Major Industry Finance

Sub Industry Commercial

Banks

2007 Sales 51,585,553,000 Employees 9,532

(Year End Jan
2008)
Currency Pakistani Rupee Market Cap 69,049,808,100

Fiscal Year Ends December Shares 1,011,718,800

Outstanding
Share Type Ordinary Closely Held 465,496,234
Shares

Main Focus:
United Bank Limited Focuses on the following categories.

• Consumer Banking

• Commercial Banking

• Corporate Banking

• Investment

• Treasury

The Bank offer many services and Products in the fields mentioned
above, but we will discuss in general some of the functions perform
by the bank.

Topics to duscuss:
The topics we are going to discuss in this
report includes:

• Loans and Cards

• Services

• Deposits

• Contribution to the Economy

• Bank Charges

These topics cover many of the fields mentioned above. Different

kinds of loans, services and deposits are offered by UBL in different
fields. i.e Consumer Banking, Commercial Banking & Corporate
Banking etc.

Loans and Cards:

UBL has taken progressive steps and has
introduced innovative products and services to provide you a variety
of banking and financing services. You as an individual or a group
can gain and benefit the most through UBL Loans and Cards. In UBL
you get friendly, efficient and attentive personalized banking
services – a unique banking relationship experienced by each UBL
Client. You can utilize the following services:

• UBL Address

• UBL Businessline

• UBL Cashline

• UBL Credit Card

• UBL Drive

• UBL Money

• UBL PayPlus

UBL Address:
 Owing a house of your very own is a charished
dream. A lot of hard work and planning is involved in making this
dream come true. That’s why, at UBL we aim to make your decision
easier, by offering you the right ingredients that can help you realize
your dream with absolute convience.

UBL Address empowers you to become the proude owner of a home

by offering a variety of products and pricing options that are flexable
yet affordable. So choose the best product option and pricing to suit
your needs.

With UBL Address, you can not only buy a new home but can built
your dream home the way you want.

Buying a Home:
Why rent when you can buy? Buying a home of
your choice has never been so easy, UBL finance your dream up to
80%, so you can easily a house or apartment that best fits your
requirements. So go ahead and start the search for your dream
home because with easy and affordable installments you need not
think of renting a house when you’ve got UBL Address.

Building a Home:
What do you do with an empty piece of land?
Construct your dream house with all the aesthetic details you’ve
ever wished for. There’s nothing like building your perfect home,
your way. With every detail in place like the elegant French windows
or the perfectly manicured lush green lawn, just the way you’ve
always imagined. By chalking out well planned fund tranches at each
phase of the building process, UBL Address brings you your dream
house one step closer.

Floating & Adjustable Rate Options:

Enjoy unparalleled freedom by choosing the
most flexible and affordable rates. Be in control of your financial
outflows by opting for a pricing plan that’s most suitable for you:

i.Floating Rate: In this option you, get a fixed rate for a

period of 12 months, which get re-priced annually. (Upward or
 downward, only to the extent of Kibor)

ii.Adjustable Rate: Your mark-up rate will be fixed for a period

of 3 years, and will be adjustable after the fixed rate period.
However, after completion of 3 years, the rate will be floating
and will be revised annually (upward or downward only to the
extent of Kibor)

Markup rates are calculated on the basis of the prevailing one year
Karachi Inter-Bank Offered Rate (KIBOR*), which is taken as the
base rate. A margin that varies from one pricing option to another is
charged over and above the base rate, the details of which are as
follows:

Segment Priching
Salaried KIBOR + 3.5% = Applicable Markup
Rate

SEP/SEB KIBOR + 4.5% = Applicable Markup

Rate

The applicable markup rate will be the rate prevailing at the month
of booking. This will be communicated to the applicant through the
Repayment Schedule.

*KIBOR is defined as the average rate “ask side” for one year
tenure as published on Reuters Page KIBOR or as published by
Financial Market Association of Pakistan in case Reuters Page in
unavailable.

Eligibility Criteria:
The eligibility criteria is very simple that includes:

• Minimmum Monthly Income: Rs. 15,000/-

• Age: 23 to 65 years

• Resident: Pakistani
 • Self Employed Businessman/Professional or Salaried Individual

• Minimum Loan Size: Rs. 500,000/-

If you fill up this Criteria, then do not waste your time any more, go
and join hands with UBL and fullfill your dream. UBL is there to help
you because UBL is, where you come first.

UBL Businessline:
UBL Businessline… a complete solution to all
your Business Financing needs. With UBL Business Financing facility,
you can now take your business to greater and newer heights, and
achieve the level of success that you truly deserve. It is a ‘Credit
Line/ OD Facility’ against Residential Property. It is an evergreen
credit line that the customer can use for his/her business expansion.

UBL Businessline is a running Finance facility that not only provides

funds for growth but also enables you to capitalize on profitable
opportunities.

With UBL Businessline, now you will surely say: “ Ab Hui …

Kamiyaabi Meri Manzill ”.

Features:
The features that this businessline facility is
offering are very amazing and fits best to the needs of the small
businessmen. You can get the following benefits by availing this
facility.

Utilize up to Rs. 10 million: Now, UBL Businessline credit line is

here to solve all your cash flow problems. You can utilize up to Rs.10
million with the help of which you can now focus on your business
expansion and growth.

LTV as high as 70%: UBL Businessline offers you the facility of

availing a financing of up to 70 % of your property value. Now that
you can avail a higher amount against your assets, you can plan
your growth and expansion exactly the way you want.

Markup of utilized amount only: With UBL Businessline, now you

no more need to pay for the entire credit line that you own.
Businessline gives you the facility to pay mark up only on the
amount that you utilize. Suppose the bank has given you a credit
line of Rs. 10 million but you have utilized only 2 million out of that,
so you do not have to pay markup on Rs. 10 million but on 2 million
only.

Wide Accessibility: UBL Businessline’s availability in major cities

like Karachi, Lahore, Faisalabad, Islamabad & Rawalpindi, is
complimented by UBL s countrywide branch network enabling our
customer to access his account, and deposit or withdraw cash, no
matter where he stands within the country.

Eligibility Criteria:
If you fall in the following criteria, then UBL
Businessline is just the right choice for you :

• Minimum monthly income: Rs. 25,000

• Age: 25 – 65

• Resident: Pakistani.

• Self Employed Professional / Self Employed Businessman.

UBL Cashline:
UBL Cashline is a flexible loan that provides you
cash up to Rs.500,000 without any security requirements. It
empowers you to take control of your finances. UBL Cashline is
aimed to make your life easier…ZINADGEE ASAAN. Whether you
are a salaried individual or a businessman, UBL Cashline takes care
of your cash requirements.

UBL Cashline offers you:

Flexibility:

• No fixed monthly installment.

• Principal repayment at your convenience.

 • No prepayment penalty.

• Markup only on utilized amount.

Empowerment:

• For the first time in Pakistan, you can now control your
markup. Enjoy lower markup on higher utilization of funds.

• Markup calculated on daily outstanding balance.

• Continuous line of credit.

Convenience:
With UBL Cashline you can have instant access to
cash through the entire UBL network. Also you will be given an
ATM/Debit Visa card which you can use at 900,000 ATMs and 22
million outlets worldwide. It’s a secured and clean lending facility
that requires no colateral as security. In addition all UBL Cashline
customers are automatically registered on UBL Netbanking, through
which you can avail numerous Netbanking features such as:

• Bill Payment

• Funds transfer

• Account update

• Statement of accounts etc.

Eligibility Criteria:
If you are

• A salaried person of 21 to 60 years and your monthly net

salary is Rs. 25,000 or more;

OR

• A self employed business person/professional of 21 to 65 years

and your monthly net take home income is Rs. 100,000 or
more.
Then you are eligible for UBL Cashline, so feel free to avail this
facility and make Worry free payment of bills, shopping, child’s
education, short-term business needs or just about any thing you
can think of!

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UBL Credit Card:

Welcome
to the world of UBL Credit Cards, the most exciting and vibrant credit
card brand in Pakistan. We offer you a range of innovative and
exciting cards that is not only powered by the security of chip but
also enable you to personalize it any way you want.

Pakistan’s 1st Chip Credit Card that guarantees you both enjoyment
and high value. It assures you global acceptability in more than 22
million establishments worldwide in 130 countries and in more than
12, 000 outlets within Pakistan.

CHIP based credit cards have globally proven to be the most secure
way of conducting credit card transactions. This unique high tech
CHIP guarantees your financial security while conducting
transactions on credit cards, both within Pakistan and around the
world.

Features & Benefits:

Your UBL Credit Card’s exciting and value added
features will change your life in a manner which will ensure that you
constantly enjoy living it. With UBL Credit Card (Mazy Main Raho),
you can avail the following:

Low Balance Transfer (Save Big Time):

Now you can really save big time with your
UBL Credit Card Balance Transfer Facility! You have the opportunity
to pay off balances you owe to other banks through your UBL Credit
Card on a low balance transfer rate.

Transferring your balances to your UBL Credit Card is simply a phone

call away, just call our 24-hour “You First Phone Banking” at 0800-
11-825. You can also fill in the Balance Transfer form included in the
Welcome Pack and mail it to the UBL Card Centre address
mentioned on it. Alternatively, you may simply use the drop box
facility available at all designated Card Payment Branches
nationwide to forward your application.

Note: Balance Transfer request may take from 7 to 10 working days

to process.

24 Hours Customer Service:

By simply calling our 24 hour ‘You First Phone
Banking’ at 0800-11-825 or logging onto our website
www.ubl.com.pk , you can avail the following facilities on your UBL
Credit Card, 24 hours a day, and 7 days a week.

• Complete online access to your card account including credit

card transactions and billing statements.

• Chip Rewards information

• Pay UBL Card bill

Cash Advance:
You can now withdraw cash through your UBL
Credit Card’s instant cash advance facility from any designated UBL
Card Payment Branches nationwide and more than 780,000 ATMs
and financial institutions worldwide displaying VISA/PLUS logo. The
service charges for cash advance will be applied from the day of the
transaction. A cash advance fee will also apply for each cash
withdrawal.

Up to 4 Free Supplementary Cards:

To share the value, excitement and benefits
of your UBL Credit Card with your loved ones, your UBL Credit Card
offers you up to 4 free supplementary cards.

For your convenience, both your own, and the supplementary card
transactions will be clearly itemized in your monthly statement. This
will let you know at a glance how the spending took place and who
spent how much, hence making it easier to manage the spending on
each of your cards. The more spending there is on your
supplementary cards, the more Free Roadmiles or Classic Reward
points are earned on your account. Also, the supplementary card
holder benefits by earning instant and exciting UBL Chip Rewards on
his/her own card.

The limit on all supplementary cards can be controlled according to

your instructions at the time of application, or later by a simple
phone call to UBL’s 24-hour ‘You First Phone Banking’ at 0800-11-
825.

Buy To-day Pay Later:

Your UBL Credit Card gives you the financial
flexibility to buy today and pay after a month at no extra charge.
You have the option of paying a minimum 5% of the outstanding
balance or any other amount of your choice up to your total account
balance.

A service charge of only 3.25% per month will apply to whatever

remaining unpaid balance that is carried forward.

Credit Guardian:
UBL takes care of its Credit Cardmembers payments in
time when they cannot. UBL’s Cardmembers can now get total
peace of mind and insure themselves against unforeseen
emergencies. In the event of any temporary disability where UBL
Cardmember is unable to pay his/her monthly dues, Credit Guardian
will allow payment of the outstanding monthly amount. Moreover, in
the unfortunate event of permanent disability or death, the entire
outstanding amount will be waived off. Credit Guardian Facility is
available for a minimal fee, charged automatically on the card
balance every month.

Cardmembers can opt for this facility by calling our 24-hour “You
First Phone Banking” at 0800-11-825.

Free Travel Accident Insurance:

Each time UBL’s Cardmembers use their UBL
Credit Card to purchase airline, train or bus tickets, they are
automatically covered against any sort of accident that might befall
them while traveling. The coverage amounts are:

• Classic Card: Up to Rs. 3.5 Million

• Gold Card: Up to Rs. 7 Million

Zero Loss Liability:

Isn’t it comforting to know that if you lose your
card, you have nothing to worry about! You are covered for all
fraudulent charges made on your card as soon as it has been
reported lost to UBL. So make sure that you report the loss
immediately upon discovery at UBL’s 24 – hour “You First Phone
Banking” at 0800-11-825. Rest assured that with your UBL Credit
Card, you are completely secure against loss and theft.

Collection of Card:
The Card shall be collected by the Cardmember
from the Bank or couriered to the Cardmember at the discretion of
the Bank (pursuant to such conditions as are or may be specified by
the Bank). The Card must be signed by the Cardmember and/or
Supplementary Cardmember as the case may be, immediately on
receipt thereof in the space provided for signature.

Activation of Card:
In order to activate use of the Card, the
Cardmember and/or Supplementary Cardmember, upon receiving
the Card, shall to communicate agreement to activation thereof by
calling the You First Phone Banking.

Loss of Card/Disclosure of PIN:

If the Card is lost or stolen or liable to be misused
or the Cardmember or the Supplementary Cardmember suspects
that someone else may have discovered the PIN or security details,
the Cardmember or the Supplementary Cardmember must inform
the Bank immediately by using the emergency 24-hour telephone
number 0800-11825 (international telephone number +92-21-
90336600, 90336601) or any such number as communicated by the
Bank in writing. The Bank will then close / block the Card Account to
stop use of the Card. The Cardmember shall send within three (3)
days of informing the Bank by telephone, as above, to the Bank a
written confirmation of the loss, theft, or misuse or disclosure
together with such particulars thereof, including copy of relevant
police report, as may be required by the Bank.

The Cardmember agrees that the Bank has the right to recover and
the Cardmember shall be responsible for and pay all Charges and/or
Cash Advances before the closure / blocking of the Card Account /
Card by the Bank pursuant to clause 10.1 above. Any lost or stolen
Card subsequently recovered by the Cardmember shall immediately
be returned to the Bank without further use. The Cardmember shall
not use the PIN after reporting any third party disclosure thereof to
the Bank. The Bank in its absolute discretion, may issue a
replacement Card for any lost or stolen Card on these Terms and
Conditions or such other Terms and Conditions as the Bank may
deem fit.

Note: The Cardmember or Supplementary Cardmember shall not in

any manner handover the Card to any third person and in such case,
without any prejudice to any other remedies available to the Bank,
the Cardmember shall be liable for all Charges and liabilities, Card
Transactions, and / or Cash Advance as a result thereof.

Payment:
The Bank shall every month send a Statement of
Account to the Cardmember and the Cardmember shall pay at least
the Minimum Payment Amount stated therein by the Payment Due
Date. In the event that the Bank is unable to send a Statement of
Account for any reason, the obligations of the Cardmember under
these Terms and Conditions to the Bank shall not cease and all
applicable Charges and Liabilities and other costs and expenses
payable under these Terms and Conditions shall continue to accrue
and for the purpose of calculation and establishment of the date on
which the payment is due, the Bank may select a date each month
as the Payment Due Date.

• If the Cardmember effects full payment of the Balance

outstanding in the Card Account on or before the Payment Due
Date subject to the collection of the required Service Fee and
other fees for Cash Advances payable under clause 6.2 for the
period covered by the relevant Statement of Account, the
Bank will not charge any Service Fees.
 • If the Cardmember effects payment of any amount less than
the Balance then outstanding on or before the applicable
Payment Due Date, the Cardmember agrees to pay a Service
Fee or such other percentage as the Bank may specify from
time to time of the Balance then outstanding in the Card
Account.

• If the Cardmember fails to effect payment of at least the

Minimum Payment Amount on or before the applicable
Payment Due Date, in addition to outstanding amounts then
due and payable, the Cardmember agrees to make payment of
the amount prescribed from time to time by the Bank in the
Schedule of Charges.

If the Cardmember fails to pay the Minimum Payment Amount in any

previous Statement of Account by the Payment Due Date stated
therein, then and without prejudice to the Bank’s rights and
remedies, the Cardmember shall pay to the Bank, in addition to
paying the applicable Minimum Payment Amount for the current
Statement of Account, all arrears in the Minimum Payment Amount
payable for earlier periods, and any and all delayed payments, Cash
Advance or other fees relating thereto and all other applicable costs
and expenses by the Payment Due Date specified in the current
Statement of Account. In the event the Cardmember exceeds the
Credit Limit without that Bank’s prior written approval, the
Cardmember will pay, on demand such unauthorized excess over
the Credit Limit together with any costs and expenses in relation
thereto.

How & Where to Pay your Monthly Card Payments:

For the monthly payment of your UBL Credit
Card bill, you can simply use any of the following payment channels:
Cheque Payments: (Drop Box or by Mail)

• Simply send a cheque in favor of UBL Credit Card Center

(address pre-printed on Card Payment envelope enclosed with
your card billing statement), or

• Through the drop box facility available at all designated

branches (see the designated Card Payment Branches
address on the card payment envelope enclosed with your
card billing statement).
 • Please remember to write your name and credit card number
at the back of the cheque and send it enclosed with detached
payment slip from the bottom portion of your card statement.
You First Phone Banking at 0800-11-825:
If you are already a UBL account holder, then
paying your UBL Credit Card bill is as easy as making a phone call.
Simply call UBL’s 24 Hours ‘You First Phone Banking’ at 0800-11-825
where our Phone banker will assist you in making your payment.
UBL Netbanking:
Being a UBL account holder, you can pay your
monthly card bill online by simply logging onto www.ubl.com.pk.
Cash at Counter:
You can make cash payment at all designated UBL Card
Payment Branches nationwide during banking hours.

Renewal of Card:
The Bank may issue a new Card or Cards
automatically unless instructed otherwise and also that the Bank
reserves the right in its sole discretion not to reissue a card or renew
the Card. The Cardmember shall continue to remain bound by these
Terms & Conditions and any arrangements thereto.

Please Notice the Following:

• The Cardmember shall be responsible for the safe custody of

the Card and shall ensure the same in case of the
Supplementary Card. Any loss, theft of the Card or handling of
the Card by an unauthorized person in any manner shall be
the exclusive responsibility of the Cardmember.

• The Bank shall be entitled as its sole discretion, to demand

return of the Card and/or immediate payment of all amounts
outstanding under the Card Account at any time without
assigning any reason or notice and without any liability to the
Bank.

• The following charges may be levied on Card members from

time to time as per the rates notified either through the
Schedule of Charges which is available at all the Bank’s
branches, at the Bank’s website or by the bank giving the
Cardmember due written notice of the same:
  Joining Fee, Annual Fee

 Supplementary Annual Fee

 Service Fee

 Cash Advance Fee

 Late Payment Fee

 Returned Checque Fee

 Overlimit Fee

 Credit Protection Fee (Credit Guardian)

 Cash Payment Processing Fee

 Statement of Card Account on Special request for a

period Earlier that one month

 Checque/Cash Pickup Fee

 Card Replacement Fee

 Utility Bill Payment Fee

 Foreign Transaction fee

 Account Maintenance Fee

 Visa/Master Card Arbitration Charges for Disputed

Transactions

 LITE PLAN Service Fee

 LITE PLAN Processing Fee

 LITE PLAN Repayment Charges

 Balance Transfer Facility Charges

The Bank may from time to time as it deems fit in its absolute
discretion, impose additional fees, charges, etc. or amend any fees,
charges etc. upon giving the Cardmember due written notice of the
same.
UBL Drive:
UBL Drive is a unique auto financing product which
offers you features, options and flexibility unmatched by any other
bank, because at UBL, You come first. You can finance not only a
New Car but also an Old one of your own Choice. You can also cash
your car and can select different payment options.

New Car Financing:

UBL Drive allows you to drive away in your own car
by making a down payment of just 15% and to top that with low
monthly installments.

Used Car Financing:

With UBL Drive you can buy your favorite used car
(up to 5 years old) at the most affordable rates.

Cash Your Car:

UBL Drive is not just a car loan; it’s a financing facility
that gives you Cash on your car, you can get up to 75% of your car
value. Drive in with your car and drive out with cash. Just bring the
car of your choice to an authorized dealer for evaluation of value and
get your car financed at the spot. No third party appraisal and no
additional hassle.

No Down Payment before Approval:

UBL Drive is the quick and hassle free route to the
car of your choice. Offering you for the first time in Pakistan, No
Down Payment and processing charges till your application is
approved. After approval, you can take your Purchase Order to any
of our authorized dealers, pay the Total Cash Outlay amount and
simply drive away with your preferred car.

Re-payment Options:
For the first time in Pakistan, UBL Drive allows you
to choose from different repayment options to suit your present &
future expected cash flows. You can select one of the following
options.

Fixed Installment:
In our fixed plan, you are offered a variety of
affordable rates and installment plans, suiting your needs. You will
select one of them and will pay installments to the bank on monthly
basis. The graph below indicates the Fixed trend of monthly
installments you will be paying over the life of the loan.

Pays Up:
You
can design your own repayment plan with installments increasing every
year, starting with low installments to suit your cash flows. The graph
below indicates the increasing trend of monthly installments you will be
paying over the life of the loan.

Pays
Down:

Step down allows you to pay

higher at the beginning with your installment reducing in subsequent
years.
Your total
payment
during
the
duration of
the loan
remains very affordable. The graph below indicates the declining trend of
monthly installments you will be paying over the life of the loan.

Product Features:
Following are the features offered under UBL Drive:

Free Tracking Device:

Option will be provided to the customers on affordable rates.
this will be done in collaboration with the insurance companies on our
panel.

Free Life Insurance Coverage:

Includes accidental death coverage and medical
reimbursement to the customers in case of any unforeseen circumstances.

Zero Pre-Payment Penality:

No penalty will be charged from the customer if
the loan is been paid off after a year.

Payment Holidays:
A unique concept whereby which payment breaks will
be given to the customers on occasions such as Eid etc. Payment Holidays
will be given once a year to the customers.

Payment Flexibility:
Whereby which the customer will be provided the flexibility to
change the loan tenor, opt for partial payment of the outstanding principal
amount.

Processing Charge:
A processing charge of Rs. 4,000 will
apply.

UBL Money:
UBL Money, the Personal Installment Loan from UBL provides
you with power, control, convenience and the flexibility to manage your
financial requirements and realize your dreams. UBL Money is a fixed
installment loan. It gives you access to funds starting from Rs. 50,000/- up
to a maximum of Rs. 500,000/- without any collateral. UBL Money provides
you the flexibility to manage your monthly installments according to your
income stream. You can select any tenor from 1 to 5 years in a multiple of
12 months. Your money will be delivered to you in the quickest possible
time. There will be No Processing Fee.

Repayment Options:
You can Pay your Installments through the following
sources:

• Drop Box Facility

• UBL Designated Branches

• UBL Netbanking

Eligibility Criteria (Salaried Employees only):

• Your are within the age bracket of:

 For Private 21-60 Years

 For Government 21-60 Years

• Your Monthly Net Income is:

 For Private PKR 50,000/-

 For Government / Armed Forces PKR 50,000/-

• You have been employed for:

 Company A 6 Months (Post

Confirmation)

 Companies B & C 12 Months (Post

Confirmation)

 Government/Armed Forces Grade

Confirmation

Getting UBL Money:

Getting UBL Money is very simple, just follow the
following steps.
Fill the UBL Money application form, Attach a copy of your CNIC and
Salary Slip & then hand the application form along with your
documents to any UBL Money sales staff member.

You can use UBL Money to Pay off your credit card balance, Finance
your child's education, Buy home accessories, Finance your
vacations, or just about any thing you can think of!

UBL PayPlus:
This is a loan that UBL offers against salary. If you are a
permanent employee of a company (Government, Semi-
Government, MNC or Local Corporate Entity/Private/Public Limited),
which disburses salary through UBL, then UBL PayPlus (loan
against salary) is the right product for you. Through UBL PayPlus,
you can now easily avail a loan based on your salary level.

How do you apply for UBL PayPlus (loan against salary)?

All you have to do is to get your
company enlisted with UBL for the facility. Once the basic
requirement has been completed, you can fill out the application
form available from all UBL branches , attach the requisite
documents and apply for UBL PayPlus (loan against salary). It is
as simple as that!

Salient Features:

• Fixed Equal Monthly Installments.

• Low Markup.

• Low Processing Fee.

• Service available at all UBL Branches.

• Minimum Documentation required

Terms & Condition:

• Company to disburse employee salaries through UBL account

only.

• Irrevocable assignment of salary & end service benefits of

employee required in favour of UBL.
 • Monthly repayment of loan installment (principal + markup)
shall be done by directly deducting salary account.

• Processing fee, complete documentation charges & expenses

to be deducted from loan account.

• Maximum Loan Amount of up to 15 gross salaries or PKR

500,000.00 (which ever is less).

• Loan amount not to exceed 90% of already accrued End

Service Benefits (ESB).

• Repayment through 12, 24, 36, 48 or 60 monthly installments.

• Installment amount must not exceed 33% of Net Take Home

Salary (NTHS).

Eligibility Criteria:

• Must be Permanent Employee of company

• Maximum age should be 55 years on the date of

disbursement.

Services:
UBL has taken progressive steps and has
introduced innovative products and services to provide you a variety
of banking and financing services. As an individual or a group you
can get much through UBL Services. You can Utilize the following
services:

• UBL Wiz

• UBL Netbanking

• UBL e-statement

• UBL Hamrah

• UBL Wallet

• Remittances
 • UBL Online (for corporate customers only)

We now are going to discuss the above mentioned services one by

one in detail.

UBL Wiz:
UBL Wiz is Pakistan’s first ever Prepaid VISA Debit
Card that provides the convenience, security and benefits of an ATM
and Debit Card, locally and internationally. More than just an ATM
card, you can use your UBL Wiz everywhere VISA cards are
accepted. Whether you are using it online, paying for petrol,
shopping or dining, you are accessing money directly from your
prepaid card, without having to visit the bank. It is available is three
types. i.e UBL Wiz Travelers, UBL Wiz Ladies, & UBL Wiz Teen.

Features & Benefits:

UBL Wiz is the 1st Prepaid VISA Debit Card in
Pakistan. It is instantly available at selected UBL branches with the
facility of re-load, allows you to spend online and at shopping outlets
and withdraw cash at ATMs. It is also accepted at all VISA locations
internationally. It offers the following amazing features:
Available to All CNIC Holders:
All valid CNIC holders in Pakistan can own a
UBL Wiz Prepaid VISA Debit Card. There is no need of an account
mean that no matter if you do not have account in UBL, still you can
have UBL Wiz. An individual can purchase up to three cards at a time
on his/her CNIC - one of each category, i.e. a person can have a
single UBL Wiz Ladies, UBL Wiz Teen and UBL Wiz Travelers card at
any given point in time.

24x7 Toll Free Contact Centre:

If you have any queries or need assistance with
your UBL Wiz card, you can talk to an agent at our 24 hour Contact
Centre at 0800-11-825. You can also use the telephone next to all
UBL ATMs and be instantly connected to our customer service
representative via a hotline facility.

UBL Wiz – Your ATM Card:

UBL has its own network of 336 ATMs in 85 cities,
which continues to expand by the day. Moreover, UBL is also part of
the 1 Link, MNET and VISA networks. These allow you to use your
UBL Wiz across Pakistan at more than 3,000 ATMs displaying the 1
Link and MNET logo and at more than 2 million ATMs in 150
countries. The UBL Wiz card is also accepted on all VISA certified
machines displaying the VISA Plus sign.

Online Shopping:
UBL Wiz provides you convenience and security to
shop online. In order to activate your card for online transactions,
you will need to sign up for the facility and enable your card.

UBL e-statement Facility:

UBL e-statement give you the flexibility to choose
how frequently you want to receive your e-statements i.e. daily,
weekly, monthly, quarterly or semi-annually. This facility is available
absolutely free of cost for Wiz card holders!

Balance Enquiry:
You can check the available balance in your
account at any UBL, 1 Link or MNET ATM and get a slip of your
account balance.

Card Limit:
UBL gives certain limit in three types of UBL Wiz
cards that best fits you financial needs. The catagerization is as
follows:

UBL Wiz Travelers VISA:

• Max balance per card Rs.

200,000/-

• Loading / Reloading per instance Rs.

100,000/-

• ATM withdrawal per day Rs.

40,000/-

• POS usage per day Rs. 100,000/-

• Internet usage per day Rs. 100,000/-

UBL Wiz Ladies VISA:

• Max balance per card Rs.

50,000/-

• Loading / Reloading per instance Rs.

25,000/-

• ATM withdrawal per day Rs.

20,000/-

• POS usage per day Rs. 50,000/-

• Internet usage per day Rs. 25,000/-

UBL Wiz Teen VISA:

• Max balance per card Rs.

20,000/-

• Loading/Reloading per instance Rs.

10,000/-

• ATM withdrawal per day Rs. 20,000/-

• POS usage per day Rs. 20,000/-

• Internet usage per day Rs. 10,000/-

Fee Structure:

• Card Issuance Rs. 100/-

+ 10% FED

• Re-load fee 0.1%, Min Rs.

50/- + 10% FED

• Switch Transaction Fee

 Withdrawals on 1 Link ATM other than UBL Rs.

 15/-

 Withdrawals on other switches Rs. 15/-

• International VISA Usage Charges

 ATM Withdrawals 2%, Min

Rs.200/-

 POS Purchase 2%, Min

Rs.200/-

• Internet Usage

 Activation Charges 0 (zero)

 Per session Charges Rs. 100/-

• Cancellation Charges Rs. 100/-

+ 10% FED

UBL Netbanking:
UBL netbanking is an Internet Banking
portal offering a simple, convenient and secure method of accessing
bank accounts on the Internet. It's never been so easy to access and
manage your finances in a secure, real-time, online environment;
Anywhere, Anytime. Using UBL netbanking , the customers have
access to their bank accounts 24 hours a day, 7 days a week and
can keep a close eye on their account balances, print account
statements, pay bills, transfer funds, track purchases and schedule
their recurring payments at the touch of a button and much more.

Features & Benefits:

Using UBL Netbanking, you can avail different
facilities and can benefit yourself in many ways. Some of the
features are discussed as follows:
Manage your Account:
Simple and intuitive 24/7 access to your
accounts. You can keep an eye on cash flows, transactions and
check real-time account balances.

Send Money to Anyone using the new PC-to-Person facility:

UBL Netbanking is the first netbanking
service in Pakistan to give you the power to send money to anyone
in Pakistan; even if they do not have a bank account at UBL. You can
either send money to another UBL customer through Account-To-
Account transfer, or get a TezRaftaar cheque delivered at payee’s
doorstep just within 48 hours anywhere in Pakistan.

Real-Time Account Balance & Summary:

UBL Netbanking offers easy, 24-hour access
to the account information. The customers can see an overview of
the listed accounts in a summarize form with the available account
balance. Using netbanking NETBANKING, the customer can also keep
an eye on their cash flows, transactions and check their balances
before paying their bills or scheduling a transfer.

Manage Multiple Accounts:

Using netbanking , the customers can
manage more than one account. All accounts are linked, which
enables them to perform fund transfers and set auto transfers
between these accounts.

Pay your Bills online:

Pay Bills online to a growing list of billers.
netbanking offer the convenience to pay PTCL, Mobilink Indigo,
Paktel & Instaphone Bills online. Customers can make instant
payments or schedule their recurring payments on monthly or
weekly basis. The payment can be made from any of the listed
customer account.

Transfer Funds between your accounts:

Customers can make instant transfers within their
portfolio accounts. Having details of Debit & Credit accounts with
amount to be transferred, the customer can instruct payments as
per his own convenience. All transactions that are either rejected or
are still in processing are displayed in the Pending/Rejected
transactions.

Schedule your Recurring or one-off Payments:

Customers can schedule monthly, weekly, annual
and time-factor based payments through netbanking . The customer
is only required to select the debit and credit accounts, specify funds
and define the fund transfer frequency. The Auto Transfer
Instructions can be deleted and modified by the customer as per his
convenience.

View Account Statements:

Customers have the option of specifying a date
range to view the account statements. The Customers can also print,
email and analyze the statement in a graphical chart.

Receive Customized Alerts:

Customers can set alerts to track movements in
the listed accounts. The customer can assign a target for alerts.
Alerts can be of the following types.

• Balance Alert

• Statement Alert

• Transaction Alert

• Cheque Tracking Alert

• Low/High Balance Alert

Customers can perform all the above transactions and more, from
the comfort and convenience of your home or office internet-
connected computer, at any time of the day or night.

Advanced Security Features:

• End-to-end encryption: Verisign-Certified 128-bit SSL

Encryption
 • Partial Token Authentication: Never reveal your entire
password

• Choose your transaction limits: Fund-transfer limits are set to

‘zero’ by default. You can request a change in your limit online
(choose from Rs. 0.0 to a max of Rs. 100,000 per transaction.

• Human –assisted verification: When you request an increase in

your transaction-limit for the first time, we call you at your
“registered” phone/mobile number and confirm your request.

UBL e-statement:
Are you fed up of filing your Statement of
Accounts? Do you want fast
delivery of your Account Statements?
Do you want to be in constant touch with your account?

UBL brings a simple solution to all your problems by introducing the

UBL e-statements facility. UBL is pleased to announce the launch
of the UBL e-statement facility which makes it easier for you to get
your statement of accounts and automated transactional debit/
credit alerts right into your inbox. Available for all Rupee and Foreign
Currency Account holders, you now do not have to wait for six
months to receive a paper based statement of your account any
more. All you need to do is tell UBL the frequency of statements you
require and UBL will ensure that it reaches your inbox.

Absolutely free of cost:

you don’t need to pay any additional cost in order
to get benefit from this facility. UBL believes in providing value-
added service to customers and all you need to get started is your
email address!

Accessible when you need it:

UBL e-statement provides you a highly convenient
facility to receive your statement anytime and anywhere in the
world!

Security:
 As an alternative to printed statements, UBL e-
statements eradicate the hassle of paperwork, box filling and the
chance of having your unattended documentation read by others.!

Receive bill statements according to your needs:

Your UBL e-statement can be delivered
to you in the following frequencies

• Daily

• Weekly

• Monthly

• Quarterly

• Semi – annually

Automated transactional debit/ credit alerts:

whenever there is an activity in your account, an
email shall be sent to you with the complete transaction details.

Easy to read format:

You UBL e-statement shall be sent to you in an
easy to read Adobe Acrobat format.

Note: Once you subscribe for the facility, you will receive your
statements as per your selected frequency.

UBL Hamrah:
UBL has always been at the forefront in identifying and
meeting the financial needs of its valued customers. UBL was the
pioneer in introducing Rupee Travellers Cheque facility in Pakistan,
as early as 1971. In continuation of the same tradition, UBL in the
shape of "Hamrah" Rupee Travellers Cheque enhances this facility
for the convenience of its valued customers by offering
denominations up to Rs. 10,000.

UBL "Hamrah" has been designed keeping in mind, both

convenience and security - be it business, property, trade or
personal needs. "Hamrah" Rupee Traveller Cheques are the ideal
and safest way of carrying cash when travelling anywhere in
Pakistan.

Hamrah RTC's are now accepted at more than 2000 places such as
hotels, shops, real estate agents, jewllers, car dealers, etc and of
course at all our UBL branches. UBL has a 24-Hours customer help-
line, providing its customers with round the clock tele-verification of
"HAMRAH" travelers cheques.
Salient Features:

• Absolutely FREE - No Bank Commission, No Excise Duty:

Whatever the value of "Hamrah"
purchased, no Bank Commision or Excise Duty will be charged.

• Denominations:
Available in denominations of Rs. 10,000
and Rs. 5,000.

• Available to all:
Holding an account with UBL not mandatory for
availing this facility.

• Easily transferable and encashable:

Indicate choice of designated
UBL Branch for refund which will be within days only. Most
convenient while in transit anywhere in Pakistan.

• Valid until encashed:

Use them for a week, month or even
years depending on when there's a need for encashment

• Exclusive security:
Secured with specially "Coded" printing and
"RAIN BOW Effect" for added security.

UBL Wallet:
Introducing the new UBL Wallet Card, now with the
International power of VISA. UBL Wallet, now with the power and
international acceptance of VISA! Your Wallet VISA ATM & Debit Card
has all the convenience and security you desire and the quality you
deserve. This Wallet holds all the cash in your bank account.

Available to All UBL Account Holders:

UBL offers ATM and Debit Card facility
to all account holders at all UBL branches anywhere in Pakistan,
regardless of whether their branch is online or offline.

Nine Supplementary Cards:

UBL Wallet VISA also gives you the facility of
having up to 9 supplementary cards issued against one primary
card. All supplementary cardholders will be able to conduct
ATM/Debit transactions within the limits of the primary card account.

24 x 7 Toll-Free Contact Center:

UBL's dedicated staff is at your service 24
hours a day, 7 days a week. You can call at UBL’s contact center at
0800-11-825 (Toll Free), or you can simply pick up the telephone
placed next to all UBL ATMs and be instantly connected to our
customer service representative via a hotline facility.

UBL Wallet Your ATM Card:

UBL already has its own network of 336
ATMs in 83 cities, which continues to expand by the day. Moreover,
UBL Wallet is now part of the 1 Link and VISA networks. These allow
you to use your UBL Wallet VISA across Pakistan at more than 925
ATMs displaying the 1 Link logo and at more than 1 Million ATMs in
150 countries. It is also acceptable on the MNET network of ATMs in
Pakistan.Your Wallet VISA Card will also be acceptable on all local
VISA certified machines displaying the VISA Plus sign.

UBL Wallet Your Debit Card:

With UBL Wallet VISA as your debit
card, you can shop all you want, eat all you can or fill up your car
tank without carrying any cash. Simply use your UBL Wallet VISA for
direct debit from your bank account, along with the convenience of
using signature based verification instead of a PIN (Personal
Identification Number). The debit card facility is being offered in
association with the Orix andVISA networks, which means that you
can use your UBL Wallet VISA to conduct a debit transaction at any
outlet in Pakistan that displays the ORIX or VISA logos. The Orix
network offers connectivity at more than 5,000 outlets across the
country, whereas your UBL Wallet VISA card is also acceptable at 22
million VISA merchant locations, local and international.

Funds Transfer:
UBL Wallet VISA allows three kinds of instant funds
transfer through UBL ATMs from your UBL account:

1. Into any of your UBL account.

2. Into any other UBL account.

3. Into any other participating 1 Link bank (through the new UBL
Inter Bank Funds Transfer facility).

On confirmation, the amount from the cardholder account is

instantly transferred to the beneficiary account.

Balance Enquiry:
Enquire about the availability of funds or simply
get a printout of your account balance.

Mini Statement:
Get a printed statement of your account that
shows all recent transactions.

Fast Cash:
Swiftly withdraw your desired amount by selecting
from one of the options of listed denominations.

Annual Fee (Rs.):

Card Type Primary Supplementary

Gold 500 250
Silver 300 150
Daily Limits (Rs.):

ATM Withdrawl Debit Card Funds Transfer Funds Transfer

UBL to UBL UBL to other
Banks
40,000 100,000 250,000 250,000
20,000 50,000 230,000 250,000

Remittances (UBL Tez Raftaar):

Free Doorstep Remittances With-in the
country or from abroad, UBL offers the most efficient and price
competitive service. With our large network of branches, we are
poised to offer you service almost at your door step. UBL's new
remittance service, TezRaftaar offers all overseas Pakistanis the
fastest and the most convenient delivery of their money to their
beneficiaries in Pakistan. Best of all, TezRaftaar is completely cost
free and is available at all UBL branches along the Bank's Network in
the Middle East, UK and US.

Check out it's great benefits:

• Free of charge transfer service.

• Open to all including those who are not UBL account holders.

Types of Deposits:
UBL has taken progressive steps and
has introduced innovative products and services to provide you a
variety of banking and financing services. UBL offers the following
Deposits:

• UBL Business Partner (Current Account)

• Rupee Transactional Account (RTA)

• UBL Basic Banking Account (BBA)

• UBL UniFlex Account

 • UBL UniSaver Account

• Foreign Currency Savings

• Special Notice Deposits Receipts (SNDR)

We will now discuss the above mentioned deposits one by one in

detail.

UBL Business Partner (Current Account):

It’s a current Account offered by UBL.
UBL has 700 online branches in 400 cities, so your account moves
with you wherever you go. Access your account from over 700 online
branches in over 400 cities all across Pakistan for unlimited online
transactions. Enjoy total convenience at any online branch with:

• Instant Cash Deposits & Withdrawals.

• Country Wide Instant Funds Transfer.

• Issuance of Pay Order, Demand Draft & Telegraphic Transfer.

• Instant Cheque Clearance for all UBL Cheques.

• Speedy clearing and collection of any non UBL cheque in any

Online UBL branch.

• Statement of Account Issuance / Balance Inquiry / Stop

Payment of Cheques.

Convenience of 9-5 Non-Stop Full Service Banking:

Be it morning, afternoon or evening. UBL
Business Partner is your banking companion at all UBL branches
across Pakistan. Walk-in anytime at any UBL branch and have the
convenience of 9 to 5 non-stop banking:

• Rupee Deposits & Withdrawals (both cheque & cash)

• Issuance of Pay Order, Demand Draft & Telegraphic Transfer

• Locker Access
 • Foreign Currency Cash Deposits & Withdrawals

• Utility Bills Payment

• Consumer Loans / Credit Card Payment

• Foreign Currency Traveler’s Cheque/Demand Draft

• Statement of Account Issuance & Balance Inquiry

• Issuance of Hamrah Rupee Traveler’s Cheques

The Current Account that offers FREEdom:

UBL Business Partner comes with
unmatched free offers. We truly value your partnership and believe
in offering you the preference you deserve. Now individuals and sole
proprietorships can become our preferred Business Partner by
maintaining Rs. 250,000/- or above in their current account and get
the following services absolutely free!

• Unlimited Real Time Online Transactions

• Issuance of Pay Order, Demand Draft & Telegraphic Transfer

• UBL Wallet ATM/Debit Card

• Cheque Book

• Collection / Clearing of Cheques

• Lockers, small, medium and large (subject to availability)

• No Cheque Return Charges

• 50% discount on UBL Credit Card Annual Fee

If you have the amount and want to search a safe place for that to
deposit, the UBL is the best place for you. Be UBL business partner
and enjoy all the benefits it is offering.

Rupee Transactional Account (PLS Savings

Account): If you choose to keep
a deposit in a secured savings account which also gives an attractive
rate of return, then UBL’s PLS Savings Account will serve all your
financial needs. By keeping your deposits in UBL’s PLS Savings
Account you can also avail the following services:

Special features are:

• No limitation on withdrawals

• Share of profit is credited on half-yearly basis

• Profit is calculated on monthly balance

• UBL offers free accidental and permanent disability insurance

to individual and joint account holders

683 branches 400 cities. Your Account in every one of them:

Access your account from more
than 683 online branches in 400 cities and towns across Pakistan.
Our network is growing at an amazing pace and now you can avail
services like:

• Issuance of Pay Order, Demand Draft, Money Transfer &

Telegraphic Transfer

• Country Wide Instant Funds Transfer

• Country Wide Instant Deposit / Withdrawal (both Cash &

Cheque)

• Issuance of Statement of Account/ Balance Inquiry

• Stop Payment of Cheque

• Speedy OBC process for cheques of other banks within & inter
city
Now customers can deposit all UBL and non UBL cheques in any
online UBL branch for clearing or collection.

9-5 Non-Stop Banking:

Banking at your own convenience has been made
possible. UBL now offers 9-5 Non-Stop Full-Service Banking at all of
branches (above 1000) across Pakistan. You can avail the following
services:

• Cheques / cash (FCY & PKR) deposit & withdrawals

• PO / DD / RTC issuance (all local currency remittance

transaction) against cash

• Utility bill payment

• Statement of Account issuance

• Locker operation

• Foreign currency TC / DD issuance against cash

Note: No FC trade or TT transactions are allowed in the second half

of the day.

Countrywide Instant Cheque Clearance:

Submit a cheque in Karachi and get it
cleared in Peshawar within minutes. With online banking services,
you can get your cheque cleared instantly, without any hassle.

Instant funds transfer:

Funds transfer was never this easy. Make
payments or receive payments within minutes using our online
facility. With the introduction of Internet Banking now funds transfer
is even made easier and is just a click away.

Note: Zakat & WHT will be applicable as per Government rules.

UBL Basic Banking Account (Current Account):
To accommodate the banking needs of
low income groups, United Bank Limited is pleased to launch the
UBL Basic Banking Account Scheme (UBL BBA) from February 25,
2006 across its branch network all over Pakistan. This is primarily
aimed toward helping the low income group to benefit from the
banking services without having the pressure to maintain specific
balance amount with the banks. Find below basic product features
of the Product:

Special features are:

• The minimum initial deposit at the time of account opening is

to be Rs. 1000/-

• There is no minimum balance penalty on UBL BBA accounts,

however all accounts having nil balance for a continuous six
month period shall be closed.

• Maximum of two deposit and two withdrawals (cash or

clearing) per month are allowed free of charge. However, any
transaction (cash or clearing) after those mentioned above will
be charged a flat fee of Rs. 50/-, in addition to the regular
charges of services as per SOC. This charge will be system
generated end of day, once the customer exhausts his free
transaction limits.

• BBA customers will be allowed unlimited free ATM withdrawals

from UBL’s own ATMs. However, withdrawals from other banks’
ATMs will be charged as per the existing SOC (currently Rs.
15/- per transaction). Annual fees including issuance and
renewal of ATM card will be charged as per existing Schedule
of Charges (SOC).

• The statement of account will be issued once a year for UBL

BBA customers in June. Issuance of duplicate statement will
entail a charge of Rs. 50/- as per SOC.

• Like the regular Current accounts, UBL BBA will also be Zakat
 Exempt accounts.

Any existing customer wanting to convert his/her checking account

into Basic Banking Account can do so by giving a written application
to the Branch Manager upon which existing account will be closed
and a new UBL BBA account will be opened and a new account
number will be provided to the customer after due account opening
procedures, including submission of CNIC, if not provided earlier. The
deposit in the previous account will be transferred to the newly
opened UBL BBA. Charges for closing any existing account shall be
recovered as per SOC.

UBL UniFlex Account (PLS Savings Account):

UBL has introduced a new checking account
ideal for small investors, traders, businessmen and customers from
middle income group. They can now afford an amazing rate of return
plus value added benefits only available from the UBL UniFlex PLS
Savings Account. By having a UBL UniFlex Account, you can avail the
following:

• Amazing rate of return.

• Convenience of a cheque book.

• Power of Wallet VISA ATM / Debit Card.

• Online Banking Facility.

UniFlex Rates & Tenors:

Three rate tiers are offered to UniFlex customers:

Minimum Balance Touched in Month Proposed Rate

(Rs.)
Rs. 0 to Rs. 50,000 7.00%
Rs. 50,001 to Rs. 100,000 7.25%
Rs. 100,001 to Rs. 200,000 7.50%

Terms & Conditions:

• All individual and joint account holders and sole
proprietorships are eligible for the UBL UniFlex Account
(scheme); Corporations and partnerships are ineligible for the
scheme.

• Only one UBL UniFlex account per Computerized National

Identity Card (CNIC) shall be allowed to be opened in UBL,
regardless of the branch; no doubling shall be allowed even as
joint account or sole proprietor.

• The Bank shall determine from time to time the rate of

interest/return/profit payable on the account/deposit in
accordance with the prevailing profit and loss sharing rules
and regulations of the State Bank of Pakistan and the policies
of the Bank which are subject to change from time to time and
the account holder/depositor agrees to accept such rate of
interests/return/profit at the time such change was made.

• If the minimum balance touched during any calendar month

exceeds Rs.200,000/-, interest/return/profit shall only be paid
on Rs.200,000/- and no interest/return/profit will be paid on
the amount exceeding this limit.

• Interest/return/profit shall be accrued monthly, based on

minimum balance touched during the month, and disbursed
six monthly directly into the UniFlex account.

• The UBL UniFlex account cannot be overdrawn.

• Accounts that are closed in the middle of a month will not be

eligible for any interest/return/profit for the broken period of
that month.

• Wallet VISA card is optional; charges as per Schedule of Bank

Charges (SOC).

• Regular checkbooks shall be provided as per Schedule of Bank

Charges (SOC).
 • Customer can only conduct a maximum of two withdrawal
transactions in a calendar month (inclusive of all instruments).
These withdrawals include but not limited to Net banking, cash
withdrawal by ATM, cash withdrawal over the counter, Inter
Bank Funds Transfer (IBFT), clearing, collection, Online
banking, Tez Raftaar, Tez Ibex, MT/DD/TT/PO/Online
(UniRemote), RTC, etc. Any withdrawals more than prescribed
limit of two transactions shall attract 0% interest/return/profit
on the entire balance amount in the said month.

• All single debit incidents to an account will be considered as

separate transactions except deductions by the bank for
charging service fee, Withholding Tax and Zakat deductions.

• The UniFlex Account Holder shall be required to maintain the

minimum balance requirement of Rs. 10,000/- during each
calendar month. Service charges where the average balance
during the month is less than Rs.10,000/- shall be applied as
per the Schedule of Bank Charges (SOC).

UBL UniSaver Account:

UBL UniSaver Account is an innovative way
of serving your banking needs. Be it trade, business or personal
finance, the UBL UniSaver allows you maximum flexibility, yet gives
you optimum returns.

Special Features are:

• Innovative and flexible checking account.

• Attractive rates of return.

• Profit is calculated on monthly average balance.

• Profit payment is on six monthly basis.

• Higher returns on higher balances.

• Backed by the bank awarded AAA Credit Rating.

Please Note the Following:

• All rates are indicative and subject to change without any prior
notice.

• The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under
prevailing regulations/directives of the State Bank of Pakistan.

• Zakat & WHT will be applicable as per Government rules.

Foreign Currency Savings Account:

If you wish to maintain a secured foreign
currency savings account then UBL is the safest and most secure
investment. By opening a UBL foreign currency savings account you
can have the following benefits:

Special Features are:

• Choose from different range of currencies i.e. US Dollars,

British Pounds, and Euros etc.

• There are no cash handling (Cash Deposit & Cash Withdrawals)

charges from the customers.

• Avail different attractive rates depending on the currency you

choose.

• Get the pleasure of availing the best rates of return in the

market.

• Unlimited withdrawals and deposits, making it easier for you to

fulfill your routine business needs.

• Avail the services and facility of 9 - 5 non stop full service

banking in all foreign currency handling branches such as
foreign currency traveler cheque and demand draft issuance
 against cash and foreign currency cash deposits and
withdrawals.

• You can withdraw funds in either foreign currency or in

Pakistan Rupees, whatever your requirement may be.

• You get to take your profit home every six months.

• Zakat exempted

UBL offers the widest reach across the country with an increasing
number of more than 228 foreign currency dealing branches. It also
offers free accidental and permanent disability insurance to
individual and joint account holders. So do not waste time any more
be UBL customer and avail numerous benefits and financial services.

Please Notice:

• All rates are indicative and subject to change without any prior
notice.

• The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under
prevailing regulations/directives of the State Bank of Pakistan.

• WHT will be applicable as per Government rules.

Secure Investment Oppurtunities at UBL:

UBL offer different investment
instruments to provide you secure ways of investment. You can use
the following sources:

• UBL Profit Certificate of Deposit (COD)

• Regular Term Deposit Receipts

• Foreign Currency Term Deposti Receipts

• Special Notice Deposit Receipts (SNDR)

Now discussing the above mentioned Certificates one by one in

detail.

UBL Profit Certificate of Deposit (COD):

Now you can earn a higher income on your
surplus cash by investing it in UBL Profit Certificate of Deposit. UBL
Profit helps you earn extra income with your hard earned money,
while providing absolute trust and security.

Two Types of Profit Payment Options:

UBL offer two types of profit payment
options, giving you the choice to select one of them according to
your needs.

• Profit Payment at Maturity

• Monthly Profit Payment

Stable & High Rate of Return:

You can avail one of the best and most stable rates
of return by investing in UBL Profit CODs.

Wide Choice in Tenor of Deposit: 3 month to 8 Years!

You have the convenience of investing
your money for the duration of your choice: anywhere from 3
months to 8 years.

Security:
UBL understands the value of your hard earned money
and continues to deliver on the promise of safety and security. UBL's
A+ credit rating by PACRA ensures a secured investment for your
money.

Easy Available Financing:

You can take a loan against UBL Profit CODs for
both your short and long term financing needs. You can avail
financing up to 90% of your deposit at a very nominal cost, allowing
you to earn high profits and still have the liquidity to meet your
financial needs.

Easy Availability:
UBL Profit CODs are available across the nation at
683 online branches in more than 400 cities across Pakistan.
Simply walk into your nearest online UBL branch and make a smart
investment through UBL Profit Certificate of Deposit (COD).

Free Insurance Coverage:

All UBL Profit COD customers shall also be eligible
for the UBL Accidental Death and Permanent Disability scheme.

Regular Term Deposit Receipts:

If you wish to make a secured long term
investment, UBL’s Term Deposit Receipt is the smart choice, just
make an investment and see your deposit grow over time. By
investing in UBL Term Deposit Receipts:

• You get an attractive rate of return.

• Your profit is credited to your account every six months.

• You can avail the Rollover or Renewed option at any time

before encashment.

• You can get your TDR en-cashed at any time before maturity
period.

• Get the pleasure of availing the best rates of return in the

market.

• Avail the services and facility of 9 - 5 non stop full service

banking in all UBL branches (over 1000) across the country.
 • UBL offers free accidental and permanent disability insurance
to individual and joint account holders.

Available Tenors: UBL offers you the flexibility to choose from a wide
range of tenors. Avail different attractive rates depending on the
tenor you choose. The available tenors are:

• One Month

• Two Months

• Three Months

• Six Months

• One Year

• Two Years

• Three Years

• Five Years

Please Notice:

• All rates are indicative and subject to change without any prior
notice.

• The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under
prevailing regulations/directives of the State Bank of Pakistan.

• Zakat & WHT will be applicable as per Government rules.

Foreign Currency Term Deposit Receipts:

If you wish to make a secured long
term foreign currency investment, UBL’s Foreign Currency Term
Deposit Receipt is a smart choice, just make an investment and see
your deposit grow over time. By making an investment in foreign
currency UBL offers:
• Choose from different range of currencies i.e. US Dollars,
British Pounds, and Euros etc.

• Term deposits in foreign currency are offered for the following

periods of maturity with variable rates of return:

 Three Months

 Six Months

 Twelve Months

• There are no cash handling (Cash Deposit & Cash Withdrawals)

charges from the customers.

• Avail different attractive rates depending on the currency you

choose.

• Get the pleasure of availing the best rates of return in the

market.

• Flexible options of rollover or renew the TDR at the time of

encashment.

• Avail the services and facility of 9 - 5 non stop full service

banking in all foreign currency handling branches.

• UBL offers the widest reach across the country with an

increasing number of more than 228 foreign currency dealing
branches.

• You can withdraw funds in either foreign currency or in

Pakistan Rupees, whatever your requirement may be.

• Zakat exempted

• For all FCY Term Deposits, fixed rate of return on booking

month's rate.

• Special Rates available from for USD 500,000 and above or

equivalent.
 • UBL offers free accidental and permanent disability insurance
to individual and joint account holders

Special Notice:

• All rates are indicative and subject to change without any prior
notice.

• The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under
prevailing regulations/directives of the State Bank of Pakistan.

• WHT will be applicable as per Government rules.

Special Notice Deposit Receipts:

If you wish to park funds for a short term
period then UBL offers Special Notice Deposit Receipts (SNDR).
Special Notice Deposit Receipts are daily profit products with fixed
notice period (7 Days and 30 days) and periodical profit payouts,
governed under the rules of the profit and loss sharing (PLS) system.

Special features are:

• Attractive rates of return.

• Secure investment.

• Profit will be disbursed on a half yearly basis.

• Availability of options to invest funds for 7 days and 30 days.

• SNDR can be en-cashed at any time before maturity period.

• SNDR can be issued through a checking account.

• UBL offers free accidental and permanent disability insurance

to individual and joint account holders

Available Tenors:

• 7 Days

• 31 Days
In case of premature encashment of 30 days SNDR, the profit will
only be paid on the days the money stayed with the bank. However,
no profit will be paid if any SNDR brought for encashment before 7
days.

Note: No profit on SNDR will be paid after the expiry of notice period
if the deposit is not withdrawn.

Please Notice:

• All rates are indicative and subject to change without any prior
notice.

• The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under
prevailing regulations/directives of the State Bank of Pakistan.

• Zakat & WHT will be applicable as per Government rules.

Contribution to the Economy:

Banks play an important role in the
economic development of a country. The State Bank of Pakistan is at
the apex and all the commercial Banks have to follow the rules set
by the State Bank of Pakistan. Role of the United Bank Limited can
be judged by the following facts:

Saving Mobilization:
United Bank Limited has 1,079 branches inside the
country and its 15 branches are out side the country, which are
located in different countries of the world. So it mobilize the savings
of the people either living inside the country or abroad.

Financing of Development Projects:

UBL offers different types of short
term and long term loans to finance the development projects both
in private & public sectors. So they are helping to accelerate the rate
of progress (Economic) in the country.

Creating Climate for Capital Formation:

United Bank Limited by its developed
banking system stimulus the growth of the economy by creating
favorable climate for capital formation in the country.

Achievement of Monetary Discipline:

United Bank Limited under the supervision &
guidance of State Bank of Pakistan implement and achieve the
objectives of monetary policy, which varies from time to time.

Assist Planned Development:

United Bank Limited like other commercial Banks
is a profit seeking enterprise. In order to maximize profit it is having
incentives from SBP to maximize the limit of Finance. So by its
organized banking system UBL keeps balance between the liquidity
and profitability, thus assist the planned development of the
country.

Improving Life Style of the general Public:

United Bank Limited offers many loans
that directly improve the life style of the people. I.e. UBL Address,
UBL Drive, UBL Cashline, UBL Money & UBL PayPlus etc.

Assist in Public Savings:

UBL offers a range of PLS Savings Accounts
with amazing rate of return and other features thus attract people
towards savings, hence contributing in public savings.

Bank Charges:
Particulars Charges
A. Demand Draft:
Issuance of Demand Draft:
I.Up to Rs. 100,000 0.10% or Min Rs. 100 for A/C Holders
 0.20% or Min Rs. 200 for Non A/C
Holders
II.Up to Rs. 200,000 0.05% or Min Rs. 150 for A/C Holders
0.15% or Min Rs. 250 for Non A/C
Holders
Issuance of Duplicate DD Rs. 150 for A/C Holders
Rs. 250 for Non A/C Holders
Cancellation of DD Rs. 250 (Flat)
B. Pay Order:
Issuance of Pay Order Rs. 75 for A/C Holders
Rs. 250 for Non A/C Holders
Issuance of Duplicate Pay Order Rs. 150 for A/C Holders
Rs. 300 for Non A/C Holders
Cancellation of Pay Order Rs. 75 for A/C Holders
Rs. 250 for Non A/C Holders
C. Rupee Travelers Cheque
Issuance of Rupee Travelers 0.10% or Min Rs. 50
Cheque
Refund in case of Lost RTC Rs. 300 per Application
D. Cheque Clearance 0.25% or Min Rs. 50
E. Bank Draft 0.25% or Min Rs. 50
F. Intercity Letter of Credit 0.40% per Quarter or Min Rs. 800

References:
We have taken data from the website of United
Bank Limited, from the website of Business Recorder and also from
other sites on the internet. We have also visited the Regional Branch
of United Bank Limited located in State life Building at Peshawar
Cantt. There we interviewed the Regional coordinator Mr. T. J.
Shariq. He gave us much valuable information about different
aspects of United Bank limited’s operations, services, products and
different types of deposits they are offering. Sources of data include:

• www.ubl.com.pk

• www.brecorder.com.pk

• www.wikipedia.com
• Interview of Regional Coordinator (Mr. T. J. Shariq)