Customer Complaint Database

COUNT OF COMPLAINT
Complaint Type Count - Complaint ID

Damaged 12
Delivery 57
Invoice Error 3
Lost In Transit 7
Other 104 800
Packaging 18 700
Poor Response 76 600

Quality of workmanship 2 500
Wrong Product 176 400
Wrong Quantity 264 300
Total Result 719 200
100
12 57 3 7 10
0
TYPES OF
Cou
7 104 18 76 2 176 264 719
TYPES OF COMPLAINT
Count - Complaint ID
Product Family Count - Complaint Type
PF1 47
PF10 55
PF11 46
To
PF12 60 800
PF13 42
700
PF14 48
PF15 47
600
PF2 54
PF3 48 500
PF4 47
PF5 44 400
PF6 41
PF7 48 300
PF8 49
200
PF9 43
Total Result 719 100
47 55 46 60 42 48 47 54 48 4
0
1 10 11 12 13 14 15 2 3 4
PF PF PF PF PF PF PF PF PF PF
Total
719
Count - Complaint Type
48 47 54 48 47 44 41 48 49 43
4 15 2 3 4 5 6 7 8 9 lt
F1 PF PF PF PF PF PF PF PF PF esu
lR
ta
To
Raised By Count - Complaint Type
P1 63
P10 59
P2 81
P3 71 Complaint Rais
P4 96 120
P5 77
P6 78
100
P7 62
P8 74
P9 58 80
Total Result 719
60
40
20
0
P1 P10 P2 P3 P4 P
Complaint Raised By
P2 P3 P4 P5 P6 P7 P8 P9
Complaint ID Date Initiated Response Date Customer Name Department Complaint Type Product Family
CC5095 5/25/2015 6/1/2015 C13 Warehouse Other PF14



Raised By Referred To ActionedBy Date Completed Effectiveness Time Closed By
P8 EMAIL12 50 8/10/2015 Not Given P10



Customer Complaint Database

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COUNT OF COMPLAINT

Complaint Type Count - Complaint ID

Poor Response 76 600

Count - Complaint Type

CC5095 5/25/2015 6/1/2015 C13 Warehouse Other PF14

CC5051 5/15/2015 5/22/2015 C40 Warehouse Other PF4

CC5049 5/14/2015 5/21/2015 C4 Warehouse Other PF2

CC5047 5/14/2015 5/21/2015 C4 Warehouse Other PF2

CC5034 5/8/2015 5/15/2015 C8 Warehouse Other PF3

CC5023 5/7/2015 5/14/2015 C18 Warehouse Other PF1

CC5022 5/7/2015 5/14/2015 C19 Warehouse Other PF9

CC5018 5/6/2015 5/13/2015 C22 Warehouse Other PF9

CC5013 5/5/2015 5/12/2015 C25 Warehouse Other PF2

CC5012 5/5/2015 5/12/2015 C26 Warehouse Other PF3

CC5002 5/4/2015 5/11/2015 C35 Warehouse Other PF2

CC4977 4/28/2015 5/5/2015 C34 Warehouse Other PF7

CC4920 4/22/2015 4/29/2015 C91 Warehouse Other PF12

CC4887 4/15/2015 4/22/2015 C122 Warehouse Other PF2

CC4880 4/14/2015 4/21/2015 C129 Warehouse Other PF14

CC4878 4/14/2015 4/21/2015 C130 Warehouse Other PF3

CC4872 4/13/2015 4/20/2015 C136 Warehouse Other PF3

CC4860 4/9/2015 4/16/2015 C148 Warehouse Other PF3

CC4841 4/1/2015 4/8/2015 C4 Warehouse Other PF1

CC4828 3/26/2015 4/2/2015 C16 Warehouse Other PF9

CC4827 3/26/2015 4/2/2015 C17 Warehouse Other PF14

CC4826 3/26/2015 4/2/2015 C18 Warehouse Other PF15

CC4821 3/25/2015 4/1/2015 C23 Warehouse Other PF12

CC4809 3/23/2015 3/30/2015 C26 Warehouse Other PF15

CC4807 3/20/2015 3/27/2015 C28 Warehouse Other PF6

CC4805 3/18/2015 3/25/2015 C30 Warehouse Other PF4

CC4795 3/17/2015 3/24/2015 C40 Warehouse Other PF13

CC4775 3/16/2015 3/23/2015 C59 Warehouse Other PF6

CC4769 3/13/2015 3/20/2015 C65 Warehouse Other PF6

CC4762 3/12/2015 3/19/2015 C72 Warehouse Other PF11

CC4756 3/11/2015 3/18/2015 C78 Warehouse Other PF13

CC4752 3/11/2015 3/18/2015 C82 Warehouse Other PF4

CC4739 3/10/2015 3/17/2015 C95 Warehouse Other PF12

CC4725 3/6/2015 3/13/2015 C109 Warehouse Other PF10

CC4721 3/6/2015 3/13/2015 C113 Warehouse Other PF13

CC4710 3/5/2015 3/12/2015 C124 Warehouse Other PF14

CC4708 3/5/2015 3/12/2015 C126 Warehouse Other PF14

CC4702 3/4/2015 3/11/2015 C132 Warehouse Other PF7

CC4698 3/4/2015 3/11/2015 C136 Warehouse Other PF6

CC4686 3/3/2015 3/10/2015 C148 Warehouse Other PF1

CC4684 3/3/2015 3/10/2015 C150 Warehouse Other PF7

CC4682 3/3/2015 3/10/2015 C152 Warehouse Other PF5

CC4681 3/3/2015 3/10/2015 C153 Warehouse Other PF13

CC4666 3/2/2015 3/9/2015 C168 Warehouse Other PF4

CC4665 3/2/2015 3/9/2015 C169 Warehouse Other PF4

CC4646 2/26/2015 3/5/2015 C186 Warehouse Other PF12

CC4644 2/25/2015 3/4/2015 C188 Warehouse Other PF7

CC4642 2/25/2015 3/4/2015 C190 Warehouse Other PF12

CC4636 2/24/2015 3/3/2015 C196 Warehouse Other PF7

CC4635 2/24/2015 3/3/2015 C197 Warehouse Other PF1

CC4634 2/24/2015 3/3/2015 C198 Warehouse Other PF10

CC4623 2/23/2015 3/2/2015 C209 Warehouse Other PF10

CC4618 2/23/2015 3/2/2015 C214 Warehouse Other PF12

CC4615 2/20/2015 2/27/2015 C217 Warehouse Other PF15

CC4614 2/20/2015 2/27/2015 C218 Warehouse Other PF11

CC4612 2/20/2015 2/27/2015 C220 Warehouse Other PF1

CC4611 2/20/2015 2/27/2015 C221 Warehouse Other PF9

CC4610 2/20/2015 2/27/2015 C222 Warehouse Other PF14

CC4608 2/20/2015 2/27/2015 C224 Warehouse Other PF13

CC4598 2/19/2015 2/26/2015 C233 Warehouse Other PF12