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Article

Journal of Vacation Marketing


2016, Vol. 22(1) 55–67
Preferred travel experiences ª The Author(s) 2015
Reprints and permission:

of foodies: An application sagepub.co.uk/journalsPermissions.nav


DOI: 10.1177/1356766715589621
jvm.sagepub.com
of photo elicitation

Tommy D Andersson
Professor Molde University College, Norway

Donald Getz
Professor Emeritus, The University of Calgary, Canada

Sanja Vujicic
Experience Consulting AB, Sweden

Richard NS Robinson
University of Queensland, Australia

Alessio Cavicchi
University of Macerata, Italy

Abstract
A large-scale sample of food lovers accessed by an online survey, which followed a qualitative focus
group study, employed the photo elicitation technique to investigate their preferences for travel
experiences. This technique identified top choices both for food-related and other types of urban,
nature-oriented and active recreational pursuits. Overall, the most popular experience sought was
described as ‘enjoy regional cuisine in a local restaurant’ and depicted a couple dining informally with
a waterfront backdrop. The photo conveyed the romantic, authentic and informal messages all at once.
More detailed analysis revealed significant differences according to respondent country of residence
and previous food-related travel. Specifically, the most experienced food tourists were the most likely
to select food festivals and meeting/learning from chefs. Those who had travelled less for food experi-
ences had more general, leisure-oriented preferences that included nature and heritage. Results have
implications for precise targeting at food tourists; the packaging of experiences; and destination devel-
opment, branding and promotion. A number of methodological and theoretical issues are discussed,
including the issue of how photos communicate messages and their use in marketing.

Keywords
Experience preferences, foodie, food tourism, photo elicitation

Introduction Visual Culture (Vol. 1, Theories and Concepts),


Burns et al. (2010b: xvi) said, ‘ . . . it is nothing
As best exemplified in Urry’s (1990a) pervasive
short of astounding that visual images are not
‘Gaze’ thesis, the visual is of paramount impor-
tance in tourism contexts. Yet according to
Feighey (2003), although there is significant rec-
Corresponding author:
ognition of the importance of visual data in tour-
Tommy D Andersson, School of Business, Economics and
ism, there are many aspects of ‘the visual’ in Law, University of Gothenburg, Box 610, Gothenburg, SE
tourism that are empirically under-researched. 405 30, Sweden.
In the introduction to their book Tourism and Email: tommy.andersson@handels.gu.se
56 Journal of Vacation Marketing 22(1)

used more as both research data and as teaching Analysis begins with overall rankings of pre-
material within tourism’. In this article, a partic- ferences from the entire sample and then cross-
ular form of visual data are assessed – photo- tabulated according to respondents’ country of
graphs – to investigate preferences for travel residence. Previous travel is then considered both
experiences. A photo elicitation technique was for general leisure purposes and for travel moti-
customized for food lovers who were responding vated by food. What is revealed is both a general
to a multipart, online survey. set of images that convey highly desirable food-
Food tourism has increasingly attracted the related experiences and a subset that appeals pri-
attention of practitioners and researchers over the marily to the more experienced food tourist. In
past decade (Robinson and Getz, 2013). As food the second part of the analysis, three segments
tourism develops, with mounting competition are compared as to their preferences for packages
among cities and destinations, there is an of experiences that represent major differences
increased need for market intelligence. Demand- between urban, rural and specific recreation activ-
side research has lagged behind supply-side ities. This analysis is valuable in revealing the
research, and publications concerning how to dominance of food experiences for one segment
develop and market food tourism greatly outnum- as well as differentiating how food-specific experi-
ber those offering concrete market intelligence on ences might best be packaged within broader des-
who are the food tourists and what foodies want. tination experiences.
There is a practical need for analysis of foodies Although the analysis focuses on marketing
and food tourists and what can motivate them to implications, theoretical implications are also
visit a particular place for desired experiences discussed in the conclusions. The ‘foodie’ is an
(Tikkanen, 2007). As with all niche tourism mar- abstract concept, and foodies are a self-defined
kets, those who have the best understanding of group. Self-identification as being a foodie says
their potential customers stand to do the best job much about a person’s values, attitudes and
in attracting them. social worlds, yet this lifestyle is poorly under-
Results are presented from a major study of stood within a leisure and tourism context. The
foodies to answer the following research ques- current research provides evidence of how foo-
tion: To what extent can photographic images dies shape their leisure and travel around their
be mobilized as a research tool to reveal the food interest, and the kinds of experiences (both
tourism patterns and preferences of food lovers? food-specific and general destination experi-
The research was conducted for tourism and agri- ences) reflect their interests.
cultural agencies in Sweden, a context for limited
food tourism research to date (see Tellström
et al., 2005), involving both focus groups in four Literature review
target countries and an online survey that reached The study of food tourism, as with most niche
a global audience of food lovers. A major compo- markets, began with descriptions of the phenom-
nent of the research was the use of photographs, enon and its purported benefits, as well as advice
an underutilized media in tourism research (Urry on what was being done, or should be done, to
and Larsen, 2011), to gain an understanding of develop and market it, and a suite of books,
what foodies would find most attractive for plea- reports and articles are testament to this (e.g.
sure travel both specific to food and food in Croce and Perri, 2010; Hall et al., 2003; Long,
combination with other experiences. Focus groups 2013). This supply-side literature continues to
enabled interactive responses from small numbers grow and has been reinforced by the creation of
of respondents, and selected quotations are used various formal entities such as the Culinary
herein to help explain preferences revealed Tourism Association, Good Food Cities and
through the online survey that obtained quanti- numerous destination marketing organizations
fiable data from over 3000 respondents. promoting their destinations to food tourists.
The article commences with a literature review Demand-side research and theory building, how-
focused on the use of photographs in consumer ever, lags far behind. This literature review con-
research, examining both the purpose and the centrates on studies that focus on foodies and
advantages of photo elicitation and the range of food tourists and on related theoretical perspec-
alternative techniques. In the ‘Methods’ section, tives on food tourism. There are several large-
the research is described in general, then emphasis scale surveys that are referenced, and a number
is placed on the specifics of photo elicitation and of speciality research projects that have been
what it was intended to reveal. reported. The second part of this review concerns
Andersson et al. 57

the technique of photo elicitation and its value the United States. A survey was completed by
in tourism research. Several ways of employing 2364 leisure travellers, from which the ‘culinary
photos in market research are described. traveller’ was profiled. This traveller segment
(17% of the total leisure travellers) had partici-
pated in one or more of the following activities:
The foodie and food lovers cooking classes, dining out for a unique and
It is reported that the label foodie was first coined memorable experience, visiting farmers’ mar-
by Harpers and Queen, a glossy magazine, but kets, gourmet food shopping, attending food fes-
gained real traction in common parlance in The tivals or undertaking some wine tourist activity.
Official Foodie Handbook by Barr and Levy Findings showed that culinary travellers were
(1984: 6) who described foodies in such terms: generally younger, more affluent and better edu-
‘[they are] very very very interested in food; cated. They were motivated by unique experi-
[they talk] about food in any gathering . . . sali- ences including a destination’s environmental
vating over restaurants, recipes, radicchio. and cultural elements.
[They] consider food to be an art . . . ’ (Watson Culinary travellers were found to be more likely
et al., 2008). to participate in cultural activities (concerts and
How people become involved with food, and museums), enjoy spa services, visit state/national
identify with it (personally and socially), is a parks, visit historic sites and participate in outdoor
research topic that has been explored by Bell and activities than general leisure travellers. On aver-
Marshall (2003), Kim et al. (2009) and Hu age, they spent over one-third (36%) of their per-
(2010). Motivation to travel for food has been sonal travel budget on food-related activities.
explored by Moulin (2000), Kivela and Crotts Among those interested in future culinary activi-
(2005, 2006), Ryu and Jang (2006), Sparks ties, going to restaurants for unique and memorable
(2007), Tikkanen (2007), Molz (2007) and Kim experiences and local/regional cuisine top the list.
et al. (2010). The search for culinary authenti- Large shares also report they are interested in vis-
city, in a cultural context, is an important topic iting farmers’ markets (83%), sampling traditional
related to motivation and helps explain food tour- artisan products (81%), attending culinary festivals
ism experiences broadly (Beer, 2008; Hughes, (77%), tasting locally made wines (72%) or touring
1995; Long, 1998; Sims 2009) and in event set- wineries (71%).
tings (Robinson and Clifford, 2007, 2012). Another large-scale survey was commis-
Other topics related to being a foodie include sioned by the Canadian Tourism Commission. The
novelty seeking including neophilia and neopho- Travel Activities and Motivation Survey (TAMS)
bia (Kim et al., 2009), satisfaction (Correia et al., was completed first in 2001 and repeated in 2007.
2008; Nield et al., 2000), destination images The 2001 research by Lang Research developed a
based on food (Karim and Chi, 2010; Lin et al., Cuisine and Wine Interest Index as part of the
2011; Renko et al., 2010), the activities and analysis of both Americans and Canadians. The
experiences of food tourists (Hu, 2010; Everett, index consisted of answers to questions about
2008; Molz, 2007; Morgan, 2009; Mykletun and motivations for, and activities during, vacation
Gyimóthy, 2010; Natilli et al., 2011) and seg- experiences taken in the previous 2 years. The
mentation based on a variety of criteria (Croce most notable and predictable conclusion of
and Perri, 2010; Ignatov and Smith, 2006; Smith, TAMS was that interest in, and travel for, wine
2010; Travaglini et al., 2011). Few published and food experiences is highly correlated (in
articles, however, have referred to the use of North America) with education and income
photographs in food-related research, with a rare levels. But of course, this applies to tourism in
exception being that of an investigation by Liu general. Childless couples were identified as a
et al. (2013) into the relationship between online prime target market from the Canadian perspec-
food image posting and travel planning. tive. A subsequent analysis of TAMS by the
Nonetheless, an emergent literature has Economic Planning Group of Canada revealed
attempted to identify and profile foodies, or food that a number of general motivational factors,
lovers, who may have a proclivity for travel. namely, personal indulgence, exploration, romance
From their 2006 research, The Travel Industry and relaxation, influenced the target markets.
Association of America and Edge Research Wine and food tourism was closely tied to enter-
(2007) generated a Profile of Culinary Travel- tainment and cultural activities.
lers. This report stems from the first ever national In Australia, Sparks et al. (2005) explored
research study on the culinary travel market in wine and food tourism. ‘The Good Living
58 Journal of Vacation Marketing 22(1)

Tourism project focused on the lifestyle aspects that past travel frequency influences if potential
of food and wine tourism. The project comprised tourists interpret photographic messages accord-
several studies including regional case studies ing to the producers’ intentions, and this is
and consumer research’ (p. vi). Based on focus important because photos in advertising and pro-
groups with experienced wine tourists, the motions are expected to help sell the destination
researchers identified ‘enhancement factors’ that or package. Nationality is also a factor that influ-
make a visit to a wine and food region more ences people’s interpretation of visual messages
enjoyable, namely, authenticity of the experi- (Cutler and Javalgi, 1992; Taylor et al., 1996;
ence, value for money, service interactions, the Vujicic, 2008). Marketing, however, needs to
setting or surroundings, product offerings, infor- move beyond demographic segmentation.
mation dissemination, personal growth and Balomenou and Garrod (2010) observed that
indulgence. ‘The food and wine tourist is rarely most tourism-related research using photographs
just interested in wine tasting; the total experi- involved either volunteers who took their own
ence is of greatest importance’ (p. vi). pictures or photo elicitation employed within
Also based on Australian research, Robinson interviews. They described volunteer-based photo-
and Getz (2013) identified the key dimensions graphy as a method to gain insights on touristic
of being a foodie through use of an involvement experiences, such as by examining what volunteers
scale and factorial analysis. It was concluded that thought was of visual interest in a particular
these dimensions are crucial to self-identification place. This approach is well established in tour-
as a foodie: ism and has been employed to investigate the
destination image (MacKay and Couldwell,
 First is the importance of cooking to self 2004). Resident and tourist perceptions of a
and social identity – foodies, first and place have been compared using photos taken
foremost, love to cook; naturally that is by both groups (Garrod, 2009), thus exploring
reflected in their kitchens, their expendi- place perception using a photo-based analysis.
ture on cooking-related materials, and Cederholm (2004) studied backpackers’ own
their constant desire to learn more. photographs combined with narratives to explore
 Second, eating is pleasure, but this is largely the experience. Photo elicitation can also involve
about the social context; foodies like to showing the photos to people who are then
please and entertain others, to join others prompted to discuss pertinent issues.
in a great food experience; to seek novelty. Related to experience preferences, Fairweather
 Third, quality is paramount, both in terms and Swaffield (2001) employed a Q-sort1 analysis
of the produce foodies buy and the meals of photographs, representing different landscape
they purchase. experiences in New Zealand to determine the pre-
 Finally, foodies do appear to be conscien- ferences of residents and visitors. Garrod (2009)
tious; they are likely to be fastidious about used visitor photography to test the theory Urry
how they buy, use and dispose of food. and Larsen (2011) that marketing images and
tourist photographs formed a ‘closed circle of rep-
resentation’ about destinations in which tourist
photos both reflect and inform destination images.
Tourism demand research employing
Incorporating photo elicitation into self-
photographs administered or online surveys, as done in the
Using photographs for tourism purposes is quite current research, is unusual. The advent of online
common. Many of the demand-side studies iden- survey technology has made it possible to present
tify how people interpret the messages in photo- respondents, situated anywhere with access to
graphs and have been used for purposes of the Internet, with the same set of images and
market segmentation (e.g. Cutler and Javalgi, instructions, and structured in such a way that all
1992; MacKay and Fesenmaier, 1997; Smith and responses are uniformly quantified. What is missing,
MacKay, 2001; Taylor et al., 1996). Age and of course, is the kind of discussion only possible
income have been found to influence inter- through direct contact and that was accomplished
pretation (MacKay and Fesenmaier, 1997), and through an initial round of focus groups.
Vujicic (2008) concluded that gender has an According to Day (1990), there are limitations
influence in determining whether potential tour- to photo elicitation because visual representation
ists interpret photographic messages according to involves both affective and cognitive processing,
the producers’ intentions. As well, Vujicic found meaning that respondents might interpret a photo
Andersson et al. 59

based upon either past experiences or perceived from Getty Images1 for this study and others
factual information. Hall (2002: 24) argues were owned by tourism marketing agencies.
that ‘advertising is directly active in the pre- Clearly, no such selection can cover all possibi-
experience exposure and post-experience expo- lities, so it was necessary to achieve a variety that
sure of advertisements’. Vujicic (2008: 136) would appeal to a potentially global sample. In
elaborated upon Hall’s model by showing there effect, this selection is a representation of touris-
exists a ‘storehouse of past experiences’ when tic experiences available in Sweden, although
focus group participants were asked to interpret respondents were never informed of the country
the messages conveyed by photos used in tour- or origin. The selection omits cityscapes (which
ism advertising. might have given away the country) but includes
activities that are obviously urban in setting.
Each photo was given a short caption by the
Methods researchers to describe the experience, and
A two-stage qualitative-to-quantitative mixed- respondents were given written instructions. The
methods study (Creswell, 2013) was designed respondents were asked to pick three activities
to address our research question: To what extent they preferred when travelling on a trip or short
can photographic images be mobilized as a break to another country. The same respondents
research tool to reveal the food tourism patterns were then asked to pick three more activities they
and preferences of food lovers? In the initial, preferred assuming they had more time and
qualitative stage, focus groups were conducted, money.
which are becoming a more accepted qualitative Captions employed action verbs, namely
method due to its versatility and ability to elicit ‘attend, enjoy, go, take and experience’ and
considered responses, especially from a group attempted to make clear the nature of the experi-
of like-minded participants (Krueger, 2009). ence. The focus groups revealed that the photos
These focus groups were conducted in Germany, achieved the desired responses in terms of elicit-
England, Italy and with Norwegians, whilst visit- ing comments of an experiential nature. In other
ing Sweden, in order to test the usefulness and words, respondents were to put themselves into
reliability of the photos for the subsequent online the pictures and imagine they could be doing
survey and to obtain constructive feedback what was depicted. Feedback was not sought
regarding questions to use in the survey. The par- on the quality or composition of the photo itself,
ticipants in the focus groups were recruited and respondents understood this difference.
through food and travel networks professional Some of the comments received from focus
associations and through university colleagues. group participants are quoted later in this article
All focus group sessions followed the same to provide additional insights.
structure. Each focus group took between 1 h and A large quantitative sample was necessary,
2 h and were mostly conducted in conference given the number of variables and extrapolated
rooms at hotels. One or two moderators facili- combinations, with emphasis on achieving a
tated the focus group sessions, which were audio quota of at least 500 responses in each of the four
recorded and transcribed for subsequent content target countries (United Kingdom, Germany,
analysis. Italy and Norway). In addition to promoting the
The researchers selected 21 colour photos that survey through a variety of blogs, Internet sites
were judged to represent a wide range of possible and mailing lists to reach food lovers (with no
Swedish experiences, including food in different incentive being offered), already established
settings. This selection was purposeful and panels of a market research company were
expert, in the sense that the researchers, who employed to supplement quotas from the four
were a combination of Swedish nationals and target countries. At the time of study, the market
well-travelled self-identifying foodies, had a research company reached over 70,000 people
clear, a priori understanding of what Sweden and each one of them received an email leading
could offer a foreign tourist, and of what food them to this scanning question, ‘Are you inter-
lovers would potentially seek, in food-related ested in food experiences like cooking, learning
experiences whilst travelling abroad. Many of about food, travel internationally for food experi-
these photos have been, and are, used in destina- ences and/or are interested in travelling interna-
tion promotions. The photographs ‘Experience a tionally for food experiences?’ The 70,000
winter resort’ and ‘Follow a food trail by car’ respondents had a relatively good dispersion
(see Appendix 1) were specifically purchased between the countries.
60 Journal of Vacation Marketing 22(1)

This self-selection method resulted in high travellers. Foodies who have already travelled
numbers, but the response rates are unknown and internationally for a food-related experience are a
somewhat irrelevant. In this type of market intel- large group, constituting 39% of the total.
ligence research, a random sample would not By country, the sample includes 646 from
likely have obtained sufficient numbers of poten- the United Kingdom, 736 from Italy, 716 from
tial food tourists. One possible limitation is that Germany and 619 from Norway. As to the other
the panellists’ involvement with food is some- respondents, the only large sources were Sweden
what less than that of the respondents to the open (75 respondents), the United States (60) and
call for participants, and the ensuing analysis Australia (46). These three large sources, and all
tends to confirm that conclusion. others, were categorized as ‘Other’ in subsequent
analyses.
Analysis and discussion
Analysis covers data obtained from the online First-choice picture preferences
survey pertaining to the key research question,
A simple ranking of preferences is presented
with some quotations from the focus groups
below, by country and totals, indicating the per-
added for additional insights. The online survey
centage of respondents who selected each photo
was automatically coded into a database with
as one of their three picks. The exact captions are
3137 respondents and 220 variables by a spe-
provided, but this is not the order in which photos
cially commissioned Web survey programme.
were presented to respondents. Other includes
After cleaning the data, mainly by the elimina- respondents from a large number of nations
tion of outliers, statistical tests were performed
obtained through invitations to food lovers
using pairwise deletion in the occasions of miss-
through international food magazines and blogs.
ing values. Missing values were rare and below
However, no nationality in Other is represented
8% for most variables, which together with the
by a sufficient number of respondents to consti-
large number of observations made it undesirable
tute a representative national sample.
to replace missing data (such as by using mean
It is evident from Table 1 and the first column
values). Tests of normality, homoscedasticity
‘Total’ that photos with food-related motifs are
and linearity were performed where appropriate. attractive, and three of the top four are in one way
Variables measured on a Likert-type scale from 1
or another alluding to food experiences. The most
to 7 were treated as an interval scale.
popular picture ‘Enjoy regional cuisine in a
Our sample consists of a good balance by gen-
local restaurant’ depicts a young couple eating
der (females: 54%). We fully expected that
seafood at a restaurant and the second most
females would be in the majority, partly owing
attractive ‘Enjoy a farmer’s market to look for
to typical response biases (more females respond
and buy fresh food’ depicts a customer savour-
to surveys of all kinds) and previous research
ing delicacies at a food market. Some quotations
which suggests that there are more self-identified from the focus groups shed light on these domi-
foodies among women (Robinson and Getz,
nant preferences.
2013). Most of our respondents were married
Regarding the photo captioned ‘Enjoying
(46%) or in a relationship (27%). It was found
regional cuisine in a local restaurant, the partici-
that many food tourists travel as couples for
pants stated the following comments:
leisure purposes (56%) and are without children
living at home (74% had no children under 15 . . . the regional kitchen, visiting local restaurant.
living at home). A secondary group consists of This is what I like to do. (Female, age 28,
families travelling together, and a third were Germany)
singles who might travel alone or with friends.
Many foodies work, or have worked, in the . . . I like to experience the local food. (Male, age
food or tourism/hospitality industries, and this 61, United Kingdom).
fact suggests one source of foodie identity and . . . I like to try the local food when visiting a new
a practical way to reach them. place. (Female, age 52, Norway)
As found by researchers previously in North
America and Australia, food tourists are typically Some of the respondents in the focus groups
better educated and with higher incomes than the who chose ‘Enjoy a farmer’s market to look for
general population (Getz et al., 2014). We also and buy fresh food’ described their choices as
know that many foodies in our sample are frequent follow:
Andersson et al. 61

Table 1. Percentage of respondents who selected a picture as one of the three preferred.

Total Germany Italy Norway Other United


Country (%) (%) (%) (%) (%) Kingdom (%) Sig.a

M: Enjoy regional cuisine in a local 32 33 30 23 39 37 ns


restaurant
D: Enjoy a farmer’s market to look for and 29 29 29 24 34 32 ns
buy fresh food
B: Take a trip to the islands and stay in a 25 27 33 15 17 28 0.000
cottage
L: Experience a nice romantic dinner 21 24 17 22 24 20 0.003
C: Go hiking and view the wildlife in nature 19 21 22 19 16 17 ns
I: Attend a food festival 18 20 24 12 21 15 ns
O: Experience historic and archaeological 16 15 19 10 15 19 ns
sites
S: Staying at a spa 14 16 16 13 14 13 ns
G: Enjoy some good food by the harbour 13 15 9 20 11 12 ns
whilst yachting
A: Enjoy a visit to art galleries and 13 10 22 8 13 14 0.014
museums
U: Follow a food trail by car 10 12 11 8 14 8 ns
J: Experience an outdoor music concert 6 8 5 8 3 6 ns
Q: Experience a winter resort 6 6 6 5 5 6 ns
E: Go shopping in the city to buy designer 5 4 7 5 4 4 0.002
fashion
P: Meeting and learning from chefs 5 5 5 4 8 3 0.000
N: Experience an indoor music 4 5 1 6 4 4 ns
performance
T: Fishing 3 2 3 5 3 2 0.001
H: Playing golf 2 2 1 1 3 3 ns
K: Enjoy a traditional dance performance 2 2 3 1 1 1 ns
F: Experience a fashion show 2 3 2 1 1 1 ns
R: Shopping for interior design 1 1 1 1 1 2 ns

Note: ns ¼ not significant.


a
Refers to significance of differences between countries.

. . . I usually like to go to places where you can buy in nature’ are high on the list, whereas shopping
fresh food but where you also can eat. I like to walk activities all are on the bottom half of the
around and see what people are selling. (Female, ranking.
age 60, United Kingdom) Some of the respondents in the focus groups
. . . We have a farmer’s market close to where I described their choices of ‘Take a trip to the
live, which I go to regularly. It is really nice to have islands and stay in a cottage’ as follows:
local produce. (Male, age 74, United Kingdom)
. . . staying on an island in a cottage. I have never
done it before and it looks nice, and something that
As indicated in Table 1, there is a divide
I would enjoy. (Female, age 43, Germany)
between the first 11 photos, and the remaining
10, which were all selected, by less than 10% . . . feel it is important to have a relief from the
of the respondents. Among the first 11 pictures, daily stress. (Female, age 46, Italy)
there are 2 photos with people eating and 4 more . . . I have stayed in a cottage like this and would
photos with food as an important motif. Further- like to do it again. (Male, age 47, Norway)
more, ‘food trail’ is part of the caption for photo
U. The less attractive pictures only includes one Of the respondents in the focus groups who
picture ‘Meeting and learning from chefs’ related chose ‘Go hiking and view the wildlife in nature’,
to food tourism. two described their preference as follows:
Apart from food activities, nature activities
such as ‘Take a trip to the islands and stay in a . . . going hiking, because I love hiking, flora and
cottage’ and ‘Go hiking and view the wildlife fauna . . . (Female, age 24, Germany)
62 Journal of Vacation Marketing 22(1)

Table 2. Distribution of motifs between highly and Table 4. Distribution of urban and rural motifs
less attractive pictures. between highly and less attractive photos.

Food Culture Nature Shopping Total Urban Rural


environment environment Total
Highly 6 3 2 0 11
attractive Highly attractive 4 7 11
Less 2 3 2 3 10 Less attractive 6 4 10
attractive Total 10 11 21
Total 8 6 4 3 21
Note: The w2 value is not significant at 10% level.

Table 3. Distribution of motifs including people


between highly and less attractive photo.a A look at the four most attractive photos
including three food-related photos shows that
People No people the three food photos consist of one rural experi-
in photo in photo Total
ence, one urban and one neutral, that is, a nicely
Highly attractive 7 4 11 laid table (‘Experience a romantic dinner’). Two
Less attractive 6 4 10 of the four are dominated by sea water and bluish
Total 13 8 21 colours, whilst the other two have warm reddish
Note: The w2 value is not significant at 10% level. Two cells yellow colours. The choice of colour in photos
have expected values less than 5. influences the attractiveness of photographs
according to Dann (1996). One of the warm-
coloured photos is also alluding to a Christmas-
. . . I like the nature and I have done it many times like feeling through symbols, climate as well as
in the South Tyrol. (Male, age 54, Germany)
exotic Saint Lucia pastries.
. . . I like to have a break from the daily stress and The less attractive 10 photos seem to be less
enjoy the nature. (Female, age 39, Norway). attractive for all nationalities. It is however inter-
esting to note that the highly food-experienced seg-
As an exploratory analysis, the first 11 photos ment ‘Other nationalities’ are significantly more
will be looked upon as ‘Highly attractive’ and attracted by ‘Meeting and learning from chefs’.
the remaining 10 as ‘Less attractive’ to look for
differences among the photos motifs. Table 2
indicates that the food pictures are much more
Preferences of experienced food tourists
frequent among the highly attractive pictures, In Table 5, the preferences of experienced food
whereas photos of shopping activities are all con- tourists are tabulated (i.e. three choices only).
sidered less attractive. The photos were grouped Respondents were also asked how many times
into four categories for this analysis based on the they had travelled in the previous 12 months for
following criteria: Eight photos contained food food-related reasons specifically and fully, and
being presented or consumed including the fish 39% of the respondents had done so. Photos
photo and the food trail photo, six referred to cul- describing nature experiences as well as cultural
tural pursuits including the spa photo, four were tourism including music performances are signif-
outdoors with a nature theme including the golf icantly more attractive to less frequent food tra-
photo and three depicted shopping. vellers. ‘Experience historic and archaeological
The w2 value is significant at 10% level, but sites’ is unattractive for frequent food travellers.
all eight cells have expected values less than 5. Table 5 reveals that enjoying regional cuisine
An interesting question is whether or not remains the top choice for all, but that the most
people should be part of photos used for tourism frequent food tourists were significantly more
promotion. Table 3 does not indicate that people inclined towards food festivals and meeting and
in the picture make the photos more or less learning from chefs. They were significantly less
attractive. interested in the island visit, wildlife, archaeolo-
Nature is a tourist attraction in many coun- gical sites and musical performances. Following
tries, and it is a challenge to relate food experi- a food trail is not very popular, perhaps owing to
ences to nature experiences since most foodie a propensity to fly for short breaks. Dining in the
activities take place in an urban setting. Table 4 harbour whilst yachting is also a minority prefer-
seems to indicate that rural motifs are considered ence across the sample, quite likely because of
slightly (insignificantly) more attractive. the implied cost of yachting.
Andersson et al. 63

Table 5. Percentage of respondents, categorized according to respondents’ travel frequency with food as the
main reason who selected a photo as one of the three top choices.

Food travel: How many times have you travelled


internationally in the last 12 months with food as the main No time 1 to 3 4 or More Total
reason? (%) Times (%) times (%) (%) Significance

M: Enjoy regional cuisine in a local restaurant 32 32 31 32 ns


D: Enjoy a farmer’s market to look for and buy fresh food 26 36 31 29 0.001
B: Take a trip to the islands and stay in a cottage 27 22 20 25 0.05
L: Experience a nice romantic dinner 20 22 25 21 ns
C: Go hiking and view the wildlife in nature 21 17 15 20 0.001
I: Attend a food festival 15 24 26 19 0.001
O: Experience historic- and archaeological sites 19 12 3 16 0.001
S: Staying at a spa 15 15 10 15 ns
A: Enjoy a visit to art galleries and museums 14 13 11 14 ns
G: Enjoy some good food by the harbour whilst yachting 13 14 14 13 ns
U: Follow a food trail by car 10 11 13 10 ns
Q: Experience a winter resort 6 5 4 6 ns
J: Experience an outdoor music concert 8 5 1 6 0.001
P: Meeting and learning from chefs 3 6 10 5 0.001
E: Go shopping in the city to buy designer fashion 5 5 4 5 ns
N: Experience an indoor music performance 5 2 2 4 0.001
T: Fishing 3 2 4 3 ns
K: Enjoy a traditional dance performance 2 1 3 2 ns
H: Playing golf 2 2 4 2 ns
F: Experience a fashion show 1 2 2 2 ns
R: Shopping for interior design 1 1 1 1 ns
Note: ns ¼ not significant.

Table 6. Activities that appeal to frequent food Photos were used, in this study, to elicit quantita-
travellers significantly more or less.
tive data, which differs from most previous
Frequent food travellers Frequent food travelers research (e.g. Harper, 2002), where respondents
enjoy (significantly) more enjoy (significantly) less have talked about photos to yield qualitative
data. With reference to the old saying about ‘a
A farmer’s market to look Take a trip to the islands
picture is worth a thousand words’, a question
for and buy fresh food and stay in a cottage
Attend a food festival Go hiking and view the of more than one thousand words has been asked
wildlife in nature expecting a one word answer. This presents a
Meeting and learning from Experience an outdoor novel yet value-adding technique, whereby the
chefs music concert analysis of the question (i.e. the photo) is as
Experience an indoor interesting as the analysis of the answer. Most
music performance interesting, of course, is to analyse the photos
Experience historic and
and the answers concurrently.
archaeological sites
Photo elicitation therefore provides opportu-
nities to understand complex experiences where
the respondent should be confronted with an
The results from Table 5 seem to give clear experience that hardly can be described in a
indications about what activities, photos and pro- 10-word question but which may have a chance
motional material that appeal to frequent food tra- of being better described by a picture. Tourism
vellers, and the results are summarized in Table 6. experiences are an area where photo elicitation
can contribute to progress in research (Burns
et al., 2010a). Photos are also, in many ways, the
Conclusions language of tourism in terms of both marketing
and private photo albums – today often in digital
Photo elicitation method form – and doing research with the help of pic-
Photo elicitation has met expectations in provid- tures should be a natural path of development,
ing a diverse understanding of complex issues. as Urry and Larsen (2011) concur. Technological
64 Journal of Vacation Marketing 22(1)

progress and Web surveys support the photo eli- whilst other nationalities may be more attracted
citation methodology and since food is such a to fine dining in urban spaces (see Molz, 2007)
visual commodity it is no surprise there is work Given that many destinations market into coun-
emerging in this respect (see Liu et al., 2013). tries homogeneously, this is a useful progression.
Not only is it easier to include photos in a ques- These findings lend themselves to the crafting of
tionnaire but it also makes the survey look more some practical implications.
appealing and interesting to the respondents,
soliciting higher engagement and thus increasing
response rates and reliability. Practical implications
Managerial implications, at the destination level,
seem to be rather clear regarding how to com-
Understanding foodies municate with highly involved foodies. Major
The results of the photo elicitation approach national market segments, such as the Norwegian
used in this study clearly describe how attrac- and the Italian foodies, have different prefer-
tive and appealing food-related photos are to ences as described earlier, and marketing activi-
foodies. What it means to be a foodie is ties should take this into consideration. The core
reflected in their choices of preferred experi- segment of foodies travelling frequently for food
ences. This research shows how important it experiences seem to be extremely focused on
is to foodies to find authentic cultural/food food activities (cf. Table 6). However, the lesser
experiences and to share them with others, that experienced (but still foodies) represent a larger
is, the social dimensions of being a foodie market, and it is then evident that combinations
(Robinson and Getz, 2013). It is also clear of culture, nature and food experiences will
that, in relative terms, the more experienced attract more foodies to visit a destination.
food tourists are, the more interested they are Marketers could extend their image banks with
in food-related activities and the less inter- a variety of food experiences that convey fresh,
ested they are in other activities. Foodies want local (i.e. food markets), authentic, informal as
access to authentic cuisine more than they well as formal, and there are clear indications
want fine dining, which supports findings of in Tables 2, 3 and 4 that food photos, of course,
earlier research that suggests authenticity as are most important, that shopping photos are not
a key attribute sought by foodies (Beer, 2008; attractive and that rural motifs seem slightly
Mykletun and Gyimóthy, 2010; Robinson and (albeit insignificantly) more appealing. An inter-
Clifford, 2007; Sims, 2009). esting finding was also that although more than
There were also a number of significant dif- 60% of the photos were built around people in
ferences between the four nationalities studied the composition, these photos did not seem to
(cf. Table 1). Italian foodies were more attracted be more attractive than photos without people.
by the picture of ‘a trip to the islands and stay in a
cottage’ and less interested in ‘a nice romantic
dinner’. Norwegian foodies had opposite opi- Research needs
nions and were more interested in ‘a nice roman- It is relevant to test the elicitation method itself to
tic dinner’ but less interested in staying in a refine both the photos used, and the ways they
cottage on an island. Norwegians were also sig- are used. Field experiments are needed to obtain
nificantly more interested than other nationalities objective feedback from target markets on how
to ‘enjoy good food by the harbour while yacht- photos actually convey desired themes and mes-
ing’ and ‘to go fishing,’ whereas Italians were sages. One way to study foodies and their desired
significantly more interested than the other themes and messages is by using semiotics (see
three nationalities ‘to experience historic sites’ Peirce, 1934) and study signs that appeal to foo-
(together with UK residents). So beyond seg- dies. Photos and visual processing may, after all,
menting the food lover market by demographics, be more basic to human existence than the pro-
which has been the focus of much research to cessing of verbal information, and photos may
date (e.g. Lang Research Inc., 2001; Sparks therefore evoke deeper elements of conscious-
et al., 2005; TIAA, 2006), this study reveals that ness than words (Harper, 2002). An empirical
nationalities seek different experiences. For confirmation of this proposition, which this
example, Italians preferred rural contexts, thus research modestly tests, could revolutionize mar-
allowing for the promotion of tourism as an agent keting theory and practice in domains far beyond
in regional development (see Renko et al., 2010), tourism’s reach.
Andersson et al. 65

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