‘Types of Altitude Scales
2)singe iter Scale
3)Multiitem Seales
Single item scales ate those with which only one ite
is measured. The fellowing are the important single item
scales:
1) temised category Scales:
‘Are those in which respondents have to select an
“answer froma limited numberof ordered categories.
Fg. Ahote customer is asked to indicate the level of
satisfaction forthe service provided
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‘toy antcny my — at
3) Comparative Scales :
The Researcher provides a point of comparison for
respondents to provide answers, Therefore, al
respondents will have a uniform point of comparison for
selecting answers,
Example:
Respondent is asked to rate the sweet shop’ in
comparison to sweet shop ‘Yin Kochi
cllent VeryGood Good Bathaesame Por Vrypoor
2) Rank Order Scales :
They are comparative scales where
respondents were asked to rate an item in
‘comparison with another item or a group of items
‘on acommon criterion.
Example:
Rank order scale for analysing Motor Cycles
ero Honda
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