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1. Introduction 3
1.1. Overview 3
7. Sourcing Integration 18
1.1. Overview
This Document explains the main functionalities of Oracle Fusion Supplier Qualification Management
(SQM) module. Oracle Fusion SQM enables you to streamline the process of qualifying suppliers
according to pre-defined criteria that meaningfully support the procurement function within an
organization. Using SQM a buying organization can define the requirements that a supplier should
meet, pre-qualify the supplier based on a simpler set of requirements and then qualify the supplier by
performing required verifications. It also allows you to assess and maintain the qualifications on an
ongoing basis.
o Supplier Management-
Onboard of suppliers quickly with less risks
To provide self service administration management
Efficient communication with all suppliers
o Poor visibility-
Tack of supplier capabilities throughout the life cycle
Keep track of respective supplier qualifications
To assured that spend analytics is complete and accurate all in time
Aware of dependable suppliers and cost effectiveness
o Compliance and governance-
Suppliers agree to meet code of conduct all in time
Ensure suppliers are adhering to all laws, standards and regulations
Monitor the visibility of suppliers
o Fragmented suppliers data-
Unify duplicated, incomplete, inaccurate data held
Consolidate and federate shared supplier data across multiple business units and
instances
To overcome above challenges, Fusion SQM robust frame work is designed with following
advantages:-
a) Quick and efficient supplier onboard process
Above diagram explains the life cycle of supplier qualification, where buyer organization can d efine supplier
qualification areas and models according to business needs. Gather required data through qualification
questionnaires and profile updates. Qualify and assess suppliers in order to support various initiatives like supplier
preference programs, policy compliance, and sourcing award decisions. Inform the right personnel when new
information becomes known that might affect supplier qualifications or capabilities. Query on supplier qualifications
and policy compliance. Detailed phases of the SQM life cycle is explained below
Streamline the qualification of one or more suppliers by creating an initiative. Create a qualification initiative to
qualify specific aspects of the supplier by selecting one or more qualification areas such as Financial Viability or
Supplier Code of Conduct. Alternatively, create an assessment initiative for assessing the supplier as a whole by
selecting a qualification model. Easily add suppliers to the initiative using advanced search capabilities based on
multiple supplier profile attributes as well as transaction data. For the initiative, select th e team members
responsible for evaluating the qualifications and assessments. For each qualification or assessment created as
part of the initiative, capture the evaluation due date, the owner, the supplier contact. Oracle Fusion Supplier
Qualification Management will generate questionnaires based on the qualification models and areas included on
the initiative, and send them to each supplier. Optionally customize the questionnaire to fit your business needs
and specify a due date.
During the initiative creation process the application will generate default questionnaires based on the qualification
areas or qualification model added to the initiative. Oracle Fusion Supplier Qualification Management may
generate up to two questionnaires; one to be sent to the supplier contact and one to be sent to the internal contact
within the buying organization. For each questionnaire you enter a title, an introduction and the due date to submit
responses. You can also customize the automatically created sections on the questionnaire or create new
sections. Sections allow you to group questions into logical subsets. The questionnaire can be further customized
by removing existing sections, reordering the display of sections, moving questions from one section to another
and removing questions that are not required. All changes made to a questionnaire can be previewed before
launching the initiative. Creation and Manage questions, question areas and models are explained below
Example of Questionnaires
Functional architecture
Supplier qualification management is interlinked with supplier master, sourcing & supplier portal as show in
diagram above.
Procurement Responsible for technical aspects of keeping procurement Setup of SQM module
Application applications systems available as well as configuring the
Administrator applications to meet the needs of the business.
This integration between Supplier Registration and Supplier Qualification Management provides the following
capabilities:
• Supplier Qualification Management allows buying organization to define rules that solicits question responses
based on the information provided by the supplier registering. For example, a buying organization would want to
ask questions about “Ethics Compliance” to all suppliers but ask questions related to “Environmental Compliance”
only if the supplier is a manufacturer.
• When a supplier comes to register, Supplier Qualification Management dynamically creates a questionnaire
based on the rules and presents it to the supplier. The supplier provides responses to these questions as part of
the streamlined registration process.
• Upon submission of the supplier registration request, the approvers review the responses provided by the
supplier for the qualification questions to make a more informed decision on the registration approval.
• The conditional rule displays questions from a given qualification area based on the information entered by the
registering suppliers in the previous registration steps. If the information provided during registration meets the
condition in the rule, then questions from the qualification area specified in the rule are displayed to those suppliers
meeting the condition.
For example, a company’s supplier type profile is not SUPPLIER, then Financial visibility questionnaire will be
shown. Rule is shown below:-
Conditions can be created based on the attributes such as supplier type, product a nd services categories, tax
organization type, business classification certifications, and tax country of the supplier.
In addition to a name and description, the rule-set can also capture text that can be used to display questionnaire
instructions. Companies also have the choice to include or exclude the follow-up questions for each question
contained in the qualification areas. Selecting ‘Use Question Branching’ shows follow-up questions during the
registration process.
If a supplier is registering in a Procurement Business Unit that has an active rule-set, the supplier is prompted to
respond to a qualification questionnaire during the registration process. This questionnaire is automatically
generated based on the rule-set where each qualification area that needs to be responded to is displayed as a
section, and questions from that qualification area are included in the section
After the supplier registration request is submitted, the qualification questionnaire with the supplier’s response is
made available to the registration approvers.
Approver can see the questionnaire details by clicking on the hyperlink before approval
This allows approvers to make a more informed decision before approving the registration request. Approvers
have the ability to view the responses online or by downloading a PDF attachment.
The integration between supplier registration and supplier qualification provides the ability to gather relevant
information about a supplier. The solicited information is tailored to a supplier since a registration questionnaire is
dynamically generated based on supplier-specific information.
Gathering supplier qualification information during registration increases the completeness of the supplier
information that otherwise could not be solicited during standard supplier registration.
Furthermore, it reduces the supplier qualification cycle time since the responses needed for the supplier
qualification process are already gathered and no questionnaire is needed to be sent to the supplier again
The Supplier Profile Change Request Approval Configuration enables users to configure the list of approvers who
need to review and approve the changes to the supplier profile, and to configure for which supplier entity changes
are applicable for change request approval process.
Supplier Qualification processes enable capturing supplier profile information from the supplier users in form of a
questionnaire. Supplier’s response to the questionnaire essentially is considered as up to date supplier information
and therefore needs to be saved. The changed supplier data triggers a change request which when reviewed and
approved, propagates the changes to supplier profile.
The change request is a document that aggregates and presents changes to various supplier entities in single
document. Organization Details, Business Classifications, Payment Methods, Tax Identifiers, and Site Details are
the supplier entities that can be updated through a change request.
A supplier profile change request presents all of the changes to the supplier profile to the approvers through a
supplier qualification response as against their current values.
The supplier profile change request is created once the response from a supplier user or an internal user
(responding on behalf of supplier) is accepted, and that response carries any change in values of the predefined
set of supplier or supplier site attributes.
All the attributes which have changed values are grouped distinctly and presented as part of entities they represent
in the supplier profile.
A supplier profile change request when created locks the respective supplier’s profile to preserve data integrity.
The supplier profile is available for editing only when the change request is approved, rejected or manually
cancelled by the user. This message is conveyed to the users through an information message that also alerts
about the pending change request.
Supplier profile entities can be configured based on supplier business relationships whether a change to the
supplier entity requires approval or not.
Supplier profile change request approval workflow, depending on company’s business requirements, can be
configured to route the change request for approval in form of rules and conditions.
Based on the configuration the change requests are routed to the right users for approval. An approval policy to
route all the change requests to supplier administrators is provided to facilitate out of the box functioning of
approval routing.
They can add individual questions as requirements on the negotiation. They can also add qualification areas to the
negotiation however adding a qualification area adds all questions contained in the area as requirements on the
negotiation.
Supplier Qualification Management maintains a response repository that contains previous responses provided by
suppliers for these questions. After adding qualification questions as negotiation requirements, category managers
can access all previous responses captured for these questions in the supplier qualification response repository.
When responding to a negotiation, suppliers may provide new or updated responses to any qualification questions
that are included as requirements. Once the category manager gets the response back from the suppliers, they
can share these responses with Supplier Qualification Management.
Supplier Qualification Management provides access to the response repository, thereby providing access to
previous supplier responses to qualification questions. Sourcing uses this access for two different purposes in a
negotiation:
First, Sourcing accesses the latest response to a qualification question added as a requirement. While presenting
the requirements questionnaire to a supplier, Sourcing will default supplier’s latest response to the question, if it
exists. The supplier can either make changes to the response or leave the value that is defaulted, thereby
confirming that the value is still applicable.
Second, Sourcing access all historical responses to a qualification question added as a requirement. Category
managers can see the response history of the question and can analyze how responses to the question are
trending across time. They can take this information into account for the ir award decision.
When Sourcing needs this information for a negotiation, Supplier Qualification Management gets the latest
information from supplier profile and makes it available in the response repository.
When a negotiation is completed, Sourcing transfers question respo nses into interface tables and informs Supplier
Qualification Management, who in turn transfers these responses to the supplier qualification response repository.
If the change management process is successful, responses are propagated to the supplier profile as well as to
the supplier qualification response repository. If the change management process fails, responses are not
propagated to either.
Responses to questions that are not mapped to supplier profile attributes are directly captured in the supplier
qualification response repository.
Additionally, if information is updated directly in the supplier profile, it is also updated in the response repository.
These processes ensure that the supplier qualification response repository maintains the latest responses to
questions. All responses in the response repository are available to any sourcing negotiation using these
questions.
Supplier qualification response repository is updated only after the supplier profile is updated with the new
information. This ensures that information in the supplier profile and the supplier qualification response repository
are consistent with each other.
If the change request is rejected or cancelled, the supplier profile is not updated, and hence the supplier
qualification response repository is not updated. Additionally, if a system er ror occurs while updating the supplier
profile, the profile as well as the supplier qualification response repository are not updated.
Each time the update is unsuccessful, a notification is sent to inform the category manager that responses were
not transferred successfully. The notification will provide the category manager appropriate information on why this
transfer was unsuccessful.
Question can be set as different types, such that supplier will have a flexibility to answer the quest ion. Different
types available in fusion are-
1) Multiple choices with single selection
2) Multiple choices with multiple selections
3) Text box entry
Click on new
Select the right Business unit. If global flag is enabled then, this qualification area is available across the
all business units. Else it will get restrict to only one business unit.
Any number of relevant questions can be added here. Questions level defined at different levels can be
configured
Also questions can be defined or create during qualification creation by clicking on Create and add.
Click on create
Select the right Business unit. If global flag is enabled then, this qualification area is available across the
all procurement business units. Else it will get restrict to selected procurement business unit.
2. Supplier site level: - Qualification is set at supplier site level and then qualification areas are
applicable only to that particular supplier site. If supplier has multiple sites, then each site needs
to qualify independently.
Expiration reminder will sending notification based on days enabled here.
To view the question branching under each qualification branching click on icon
Select the internal response, if any questions are set to respond by buyer. Click on evaluation tab
Confirmation message will display & invited Suppliers will receive the notification
Supplier navigates to manage questionnaires tab on supplier portal page & search for initiative notification received
Supplier chooses the answers or enters right data for the questions under each s ections
In case if there are any branching questions, supplier needs to answer all branching questions with relevant
answers against each question
Supplier will submit the response after completion by click on button Submit icon at header.
Buyers validate the responses & accept the qualification before evaluation process
Buyer will select each supplier & click each qualification to evaluate
In overview tab, define title, select qualification model, supplier, sites & contact etc & click on Evaluation team tab
Under configuration tab, validate the qualifications vendors etc. Click on Next
Validate the question which can be answered by supplier by selecting supplier radio button
Review the data before publish the questionnaires and click on Launch
Supplier navigates to manage questionnaires tab on his supplier portal page & search for initiative received in
notification
Supplier chooses the answers or enters right data for the questions under ea ch sections
In case if there are any branching questions, supplier needs to answer all branching questions with relevant
answers against each question
Supplier will submit the response after completion by click on button Submit icon at header.
Buyers validate the responses & accept the qualification before evaluation process
Once all responses are received & accepted from supplier manager or buyer, evaluation process can be initiated.
Buyer will select each supplier & click each qualification to evaluate
CO NNE CT WI T H US
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